582 Operational Support Jobs - Page 16

Job summary Training Specialist At Amazon, our mission is to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon Last Mile learning team is seeking training specialist to support operations trainings to last mile vertical. Overall responsibility include boosting the competencies of our employees by developing and conducting effective training programs. The person will indirectly help enhance the employee s workplace performance in conjunction with the company s core values to meet the goal of organization. Amazon is an Equal Opportunity- Trainer Best Behavior 1- Listening to associates and be supportive to managers. 2- Answering requests and always gets back to people. 3- Lead by example, doing what we say and act how we say. 4- Must be approachable. 5- Must exhibit the best behavior while at work. 6- Always be up to date with the latest techniques, tools, and processes. 7- Be right, honest, and be willing to accept mistakes. 8- Be willing to push their limits and accept more responsibilities. 9- Drive in quality & learning related metrics 10- Conducting chime sessions & class room training sessions to the stake holders 1. Supervise structured learning metrices and also oversee their results for the assigned territory and region. 2. Managing live performance metrices end to end for the assigned territory. 3. Conducting learning session on new process as well as BQM through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning. 4. Maintaining data and analysis through reports on excel (as per business requirement) 5. Ensure completion of new hire training program, coaching & other performance improvement programs on time. 6. Partners with operations leaders while conducting station audit to check the process compliance and fix the gaps on an immediate basis. 7. Identifying learning coaches & certifying them. 8. Lead the individual improvement projects to enhance the business performance. 9.Drive Quality & Learning metrics 10.Conducting chime sessions & Class room sessions to the stake holders A day in the life - Track the day to day business metrics and plan to visit the mapped stations for metric improvement - Daily Reportings and progress updates - Involve and engage well with mapped LA/LGs for daily L&D activities Role requirements: 1. Experience in customer service and handling projects will be an added advantage. 2. Should be able to translate and add voice over for the given content in regional languages. 3. Provide support to existing data management through analysis and accurate reports. 4. Capability to present intricate information to a variety of audiences. 5. Proficient in MS Word, excel & PowerPoint 6. Graduate in any field. 7. Excellent organization & interpersonal skills. 8. Person should be flexible working on weekends (in case of business requirement) Role requirements: 1. Proven 5+ years of experience as a Training Specialist/ Trainer in a similar role.

As a senior site reliability engineer will work in our global organization to provide operational support for all Thomson Reuters products, including development tools and infrastructure used by engineering teams to build and test their applications. They will also collaborate with engineering teams on continuous integration/continuous deployment (CI/CD), monitoring, alerts, and other areas of operations support.About the Role: Develop, Deliver, and SupportBy applying modern SRE operational & development practices, you will be involved in the entire operational support, Monitoring, automation, building, and delivering high-quality solutions for the team. Be a Team PlayerWorking in a collaborative team-oriented environment, you will share information, value diverse ideas, and partner with cross-functional and remote teams. Be an Agile Person with a strong sense of urgency and a desire to work in a fast-paced, dynamic environment, you will deliver solutions against strict timelines. Be Innovativeyou are empowered to try new approaches and learn new technologies. You will contribute innovative ideas, create solutions, and be accountable for end-to-end deliveries. Be an Effective Communicatorthrough active engagement and communication with cross-functional partners and team members, you will effectively articulate ideas and collaborate on technical developments. About You: Experienced Site Reliability Engineer with 6+ years of experience in DevOps, SRE roles. Keen to learn complex architectures and come up to speed quickly. A self-learner, self-driven, and able to operate with minimal supervision. Able to demonstrate ownership of accountabilities. Able to successfully communicate with business partners, management, and technical team members. Experienced SRE with development or DevOps background, worked on enterprise-scale applications. Proficient user of AWS, OCI and Monitoring tools like DataDog etc. AWS SysOps Associate or DevOps professional certified is a plus. Proactive in raising problems and identifying solutions. Strong sense of customer service. Able to work in a highly collaborative team setting. Approaching work with a DevOps and continuous improvement mindset #LI-PS1 What’s in it For You Hybrid Work Model We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

The courteous and prompt provision of operational support relating to assigned application systems. This includes mitigating customer impact of issues, initiating action to determine root causes, and implementing problem resolution. About the Role In this opportunity as a Systems Engineer, you will: Keen to learn complex architectures and come up to speed quickly. A self learner, self-driven and able to operate with minimal supervision. Able to demonstrate ownership on accountabilities. Able to successfully communicate with business partners, management and technical team members. Proactive in raising problems and identifying solutions. Strong sense of customer service. Able to work in a highly collaborative team setting and Devops environment. Primary Responsibilities: Perform change management functions involving software deployment and server maintenance requests. Coordinate and plan changes with other technology teams involving servers within our environment. Respond and mitigate incidents as they occur within the environment. Contribute details to post incident review process. Communicate and escalate customer impacting issues according to department guidelines. Represent operations in a technical fashion to leadership and development teams. Lead projects and engagements that evolve the stability, scalability, and supportability of the Novus Services environment. Partner with development and other operations team to continue evolving our monitoring and operational procedures for the Novus Services architecture. Be a customer advocate ensuring service requests are completed and assigned with the appropriate priority within the operations teams. Update support documentation as needed as environment changes occur. About you: You’re a fit for the role of Systems Engineer if you: College degree or technical certification. Minimum of 3 to 5 years of experience in an enterprise level operation support role and Devops.. Excellent written and verbal communication skills. Strong collaboration skills. Desire to work in a fast-paced, agile based environment. SRE knowledge on skills such as AWS - (EC2, ECS, VPC, s3, RDS, AWS DevOps, Cloudformation, Lamba), Github github action, Tomcat , terraform, Datadog Familiarity of ITIL Change and Incident management processes. Familiarity with software development and QA practices (e.g. Agile) Familiarity of database and networking concepts. #LI-SS6 What’s in it For You Hybrid Work Model We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

Skills: Techno-functional skill set to manage support while also guiding the team where they need technical help Good understanding of ITIL, ITSM principles Grasp on SLA and OLA management Ability to create metrics and dashboards to track Operations Health Excellent Communication Skills to work with team and build rapport with Customer JD Manage an 11 person Prod Support team to provide committed capacity and level of service This role operates in Aus, EMEA, and US Shift Manager will not be required to be present in all 3 shifts - but will be accountable for teams performance all round Take care of Scheduling, Rostering, and Leave Management across shifts Manage capacity and succession planning Manage daily Operations and handle escalations before they are raised Create Weekly and Monthly Metrics, Reports to track project health Take care of Project Admin activities like Audits, Appraisals, etc. Accurately manage Revenue Forecasts and Invoices Skills: Techno-functional skill set to manage support while also guiding the team where they need technical help Good understanding of ITIL, ITSM principles Grasp on SLA and OLA management Ability to create metrics and dashboards to track Operations Health Excellent Communication Skills to work with team and build rapport with Customer JD Manage an 11 person Prod Support team to provide committed capacity and level of service This role operates in Aus, EMEA, and US Shift Manager will not be required to be present in all 3 shifts - but will be accountable for teams performance all round Take care of Scheduling, Rostering, and Leave Management across shifts Manage capacity and succession planning Manage daily Operations and handle escalations before they are raised Create Weekly and Monthly Metrics, Reports to track project health Take care of Project Admin activities like Audits, Appraisals, etc. Accurately manage Revenue Forecasts and Invoices

As Stripe s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. Stripe is launching Stripe Delivery Centers - a new global team to design, implement and grow Stripe s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, driving process improvements and that want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe s growth. In this role, you will recruit, manage, and develop a group of Operations Associates that are focused on user support. This person will cultivate the happiness of their team members while guiding them to be the best they can be, through feedback, coaching, mentoring, and advocacy within the organization. This means helping to set team goals, and using metrics to efficiently measure and guide team performance in pursuit of those goals. To be a fit, you will have a strong operations mindset, be able to move quickly, and be passionate about delivering an incredible user experience. Responsibilities Recruit, manage, coach, and develop a new team of in-office Operations Associates Drive strong operational delivery and process improvement helping to mitigate risk while balancing operational efficiency and user impact Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements to mitigate risks Build a great culture and ensure team members are happy, effective, and growing in their career Set clear goals and direction, and provide regular feedback on team members performance Be data-driven in your analysis of performance, and in your decision making Transmit and foster our values, serving as a beacon of Stripe s user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment Who you are We re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements At least 5+ years experience leading operations support teams Experience working cross-functionally with multiple teams to deliver high impact initiatives Experience in delivering weekly and monthly business metrics and reporting Excellent written and verbal communication skills An ability to partner effectively with internal stakeholders Background of identifying and remediating quality gaps in team performance Passion for process improvement and innovation Ability to periodically work a weekend day for which you will receive a weekday off; the SDC operates during daytime hours with shifts from the morning through early evening Preferred qualifications Experience in building and scaling new teams from zero Strong operational background including experience with new process launches and service delivery in a high growth technology company Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. Team Operations Job type Full time

. Our economic inclusion journey for 25 million Indians, has reached 10 states with $250M of government funding to cover 1.25M people. Our incubator, accelerator and grand challenges have supported 200+ social entrepreneurs including 17 Forbes 30U30, 3 EarthShot Prize winners, 1 Time Magazine cover and more. Set up with support from 90+ eminent philanthropists , 40+ corporates and 15+ foundations including Gates, Mackenzie Scott, Vinod Khosla, Nandan Nilekani, Tata Trusts, Skoll, Meta, LinkedIn, HDFC, Mphasis, KPMG and LOreal, we are contributing towards a "poverty-free India, within our lifetime". What are we solving for? We are solving for households in poverty who are also financially and socially vulnerable through a targeted, multi-faceted, and sequenced model called the graduation approach, which has demonstrated that we can durably pull households out of poverty. At The/Nudge Institute, we are in the process of catalysing the propagation of the same. Our purpose is to contribute to making the most excluded individuals a contributing member to the economy: Enable govt to adopt by providing research, design, and implementation support Continue to implement on its own to iterate the design for impact at scale Enable more NGOs to adopt technical and capacity-building support Continue to generate data on poverty and evidence on graduation approach to nudge governments to adopt at-scale Build technology solutions for NGOs and governments to adopt and implement at scale & with quality. Position Overview: The/Nudge is working with the Assam State Rural Livelihoods Mission (ASRLM), Government of Assam, to help increase adoption of the graduation approach/ economic inclusion program by targeting 4000 ultra-poor/ poorest of the poor households through community institutions. As part of this effort, a State Project Management Unit (SPMU) is set up at ASRLM, Guwahati, to help the Government of Assam to design and implement a special program called- SETU (Sustainable Empowerment through Transforming Poorest of poor in Assam). This position is for the SPMU at Guwahati, ASRLM and will report to the State Lead, Assam Economic Inclusion Program. At The/Nudge Institute, you will: Be the single point of accountability for tech products to enable implementation and monitoring of the program in collaboration with the ASRLM build and execute end-to-end tech product roadmap for End Ultra-Poverty facilitate MIS build-out for ASRLM as per their requirements build partnerships with internal and external stakeholders to build the products analyze data and present reports of the product to internal and external stakeholders design SoPs for tech roll-out in collaboration with the government conduct market research to identify solutions and gaps in the current solution, and proactively iterate designs and product roadmaps be enthusiastic about traveling to remote rural areas, meeting with stakeholders, and gathering insights firsthand identify opportunities to build tech-first solutions as well as tech solutions that are enablers of rural development programs support operations in adoption, take feedback, and iterate products to improve the performance of the overall program Conduct trainings for the project team and cadre. The ideal candidate for the role has: Fluent in English & local language is desirable immense interest and knowledge in technology & applying its potential to create impact at scale demonstrated a growth mindset - learning/improving constantly demonstrated success in starting and leading initiatives, working under uncertainty & able to articulating a vision, and securing buy-in from stakeholders excellent interpersonal skills and communication skills. strong analytical and critical thinking skills the ability to collaborate with diverse stakeholder groups in a fast-paced environment At least 5 years of experience, preferably in tech/MIS development, and is a Postgraduate / Graduate experience in working with government stakeholders an openness to travel extensively and live in designated districts/blocks/panchayats as per the needs of the program s goals a passion for

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive company, Eastman employs approximately 14,000 people around the world and serves customers in more than 100 countries. The company had 2024 revenue of approximately $9.4 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit www.eastman.com. Role Description An Information Technology & Business Shared Services presence is established in Hyderabad, India with the objective of providing information technology application development and support services As Compensation & Benefits Specialist APR, you will serve as a trusted partner to both HR and the business, providing strategic insights and operational support on Compensation & Benefits related topics. You will report to the C&B lead EMEA & APR and work closely with the APR, EMEA and Corporate C&B team. You will leverage your strong project management skills to effectively oversee and implement C&B initiatives, ensuring alignment with organizational goals and compliance with industry standards. As a content expert in Compensation & Benefits, you will stay informed of market trends and best practices, ensuring our programs are innovative and competitive. Your ability to collaborate with cross-functional teams and communicate effectively will enhance the overall employee experience and contribute to the success of our organizational objectives. In this role, you will be responsible for setting up and optimizing processes for compensation and benefits programs and systems, driving efficiency and effectiveness. Key Responsibilities: Provides analytical and other professional level support to the compensation and benefits function and serves as a trusted business partner to local HR and management. Conduct analyses on Compensation Programs and tools for APR, monitor trends and draw conclusions on findings. Work with corporate colleagues on process or program improvements. Support APR HR with the review of job descriptions/ job evaluations, determine job levels and align with benchmark. Support and guide the annual Compensation Review process. Participate in the annual salary survey process. Gather appropriate compensation and Benefits data elements as required by each survey. Work with survey vendors to ensure appropriate data submission. Support with annual compensation planning, market ranges and assist in providing benchmark analysis. Drafts compensation and benefit plans, administrative procedures and communications materials. Assist with implementation and optimization of regional and corporate projects. Basic Qualifications Bachelor s degree in Human Resources, Economics, (Tax)Law or business-related field Minimum of 5 years experience in International HR Operations or C&B teams Preferably worked in a corporate environment Experience with international employees and work environment Ability to prioritize work, handling multiple tasks, set goals and consistently delivers timely and accurate results Good communication skills Excellent analytical skills and interests Strong Excel, SuccessFactors and SAP experience is considered a plus Fluency in English (both written and verbal communications) is required Preferred Qualifications: Project management skills Knowledge and experience in value chain management for C&B related processes Eastman Chemical Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, pregnancy, veteran status or any other protected classes as designated by law. Eastman is committed to creating a highly engaged workforce, where everyone can contribute to their fullest potential each day.

We are looking for a Actimize Developer with Proven track record of 7+ years in product management, with a focus on SaaS \ machine learning or analytics products. Requirements: Minimum 3+ years of previous experience in Fraud products or financial crime detection solutions. Realize technical assessment and create Technical Solution Architecture Design on modernized ecosystem. Whole development tasks and unit testing to integrate Actimize on-prem with research sources such as Google, Clear and UD. Complete development tasks and unit testing to integrate Actimize with GAIT platform. Complete development tasks and unit testing to enhance Actimize UI to integrate relevant information directly into AML system, and generate consistent, accurate alert & case narratives. Entire development tasks and unit testing to develop and test the prompts to gather information from Google, Clear and Unified Desktop, that can be summarized into narrative to support case investigations. Create Deployment Document and activities, obtaining all required TIAA reviews/approvals. Complete all tasks and testing to enable CI/CD pipelines to automate application deployments. Provide post-production support such as documenting, analyzing and tracking all issues to closure in ServiceNow and JIRA, create Support Document and complete KT to Operational Support Team. Leverage AI/ML to automate the retrieval of internal and external data from 8+ sources, seamlessly integrate relevant insights into the AML system, and generate consistent, accurate alert and case narratives. Deliver key integrations with three high-impact data sources such as Google, CLEAR, Unified Desktop that drive the most watchlist-related alerts; connect Actimize with the GAIT Platform and standardize processes to ensure critical information is captured and analysts are guided to higher-priority alerts. #LI-AA1 #LI-Onsite

About Company ReNew is a leading decarbonization solutions provider and the first Indian clean energy company to list on Nasdaq (Nasdaq: RNW). With 16.3 GW of commissioned and pipeline utility-scale projects, we are a global company with strong Indian roots. Founded in 2011, ReNew is at the forefront of fighting climate change by offering decarbonization solutions through utility-scale wind and solar offerings, green hydrogen, carbon markets, and energy storage. ReNew has been a pioneer in leveraging digital technologies to accelerate the transition to green energy and address the unique requirements of the B2B segment in India, where we are the market leader. Our mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew is the world’s first clean energy company to be recognized as a Lighthouse by the World Economic Forum. In 2023, we were recognized among ‘Top 15 Climate Tech Companies to Watch’ by the MIT Technology Review. We are a recipient of the Sustainable Market Initiative’s Terra Carta Seal. The COP28 UAE Presidency presented ReNew the ‘Energy Transition Changemaker’ award for developing and deploying the country’s first round-the-clock power project. ReNew’s solar and wind energy projects currently contribute to 1.9% of India’s power capacity and are spread across 150+ sites and 18 Indian states. We have helped prevent 0.5% of India’s total carbon emissions and 1.1% of India’s total power sector emissions, in addition to generating around 130,000 jobs over the past decade. Job Description Strategic & Legal Oversight: Track and interpret evolving regulatory and policy changes related to land acquisition and renewable project development. Represent the company at state forums, regulatory bodies, and public hearings. 1.1.4.2 Land Acquisition & RoW: Lead land identification, acquisition (private/government/forest), and NA conversion efforts for wind and solar projects. Coordinate and support in obtaining statutory approvals (e.g., Panchayat NoC, labor licenses, Factory & other clearances). Monitor and manage RoW issues, forest clearance processes, and resolve local conflicts in collaboration with legal and security teams. Operational Support: Collaborate with the O&M team to ensure timely payment of statutory fees and management of operational lands. Provide feedback on local vendors, contractors, and aggregators for land procurement, transmission lines, and substations. Stakeholder Coordination: Support CSR team in executing community development projects by liaising with local stakeholders and aligning initiatives with ground-level needs. Maintain strong relationships with local authorities, revenue officials, and landowners to ensure seamless execution. Internal Coordination & Reporting: Regularly update senior management on land status, risks, and mitigation plans. Maintain land records, contracts, and GIS mapping of acquired parcels. Mentor and guide junior staff in the land team. Land records & documentation (hard & softy copies)

PracticeSource Quality Analyst is expected to do quality check for various financial planning & non-financial planning deliverables/tasks produced by the servicing teams and provide constructive feedback on the opportunity areas basis various quality and compliance parameters. Responsibility areas also include providing mentoring/coaching support, contributing towards team objectives/initiatives to enhance advisor experience. The analyst should have good communication/feedback skills and a great sense of ownership to ensure timely completion of work with excellent quality. Key Responsibilities - QA review support and feedback delivery - Reviewing deliverables/tasks produced by the servicing teams as per the process requirements as well as QA/compliance parameters and accordingly provide written feedback on the opportunity areas. Scope of work may also include providing dedicated mentoring support to the analysts from servicing teams. - Skillset Upgradation on an ongoing basis to stay up-to-date and ensure support to the teams on all relevant areas and contribute toward value addition. - Managing queries - Includes discussions/alignments on review feedbacks and helping the analysts understand the scenarios/feedback in order to gain more clarity and potentially avoid repetition of errors. - Administrative work - Timely workflow updation, revision requests processing, responding to emails etc. Required Qualifications Preferred Qualifications - Relevant working experience (Quality Assurance) - Masters degree or equivalent Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U. S. based financial planning company headquartered in Minneapolis with a global presence. The firm s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if youre talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Full-Time/Part-Time Timings India Business Unit AWMPO AWMP&S Presidents Office Job Family Group Business Support & Operations

The Back Office Manager provides full leadership and supervisory responsibilities. Provides operational / service leadership and direction to team members.

Project Role : IT Service Management Representative Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills : IBM WebSphere MQ Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : NA Summary :As an IT Service Management Representative, you will be responsible for managing the delivery of IT production systems and services, ensuring client satisfaction and risk management. Your typical day will involve providing operational support to ensure production systems and devices are online and available, with a focus on IBM WebSphere MQ. Roles & Responsibilities: Lead the management of IT production systems and services, ensuring client satisfaction and risk management. Provide operational support to ensure production systems and devices are online and available, with a focus on IBM WebSphere MQ. Collaborate with cross-functional teams to ensure the infrastructure service management lifecycle is supported. Communicate technical findings effectively to stakeholders, utilizing data visualization tools for clarity. Stay updated with the latest advancements in IT operations, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: Must To Have Skills:Proficiency in IBM WebSphere MQ. Good To Have Skills:Experience with other middleware technologies. Strong understanding of IT production systems and services. Experience with IT service management tools such as ServiceNow or Remedy. Solid grasp of IT operations processes and procedures. Additional Information: The candidate should have a minimum of 7.5 years of experience in IT operations. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful IT solutions. This position is based at our Bengaluru office. Qualifications NA

The Role - Senior Survey Scripter You will be part of an operations team, which will provide operational support to research teams in Europe, the USA, the Middle East and APAC, enabling them to offer quality consultancy on a wide variety of topics. Alongside other survey scriptwriters and data processing execs, you will be part of an Operations team which strives to produce accurate results every time and supports the rest of the company in delivering innovative and robust research solutions. What will I be delivering? To provide expert scripting services for researchers to aid them in their client relationships To take complex questionnaires from researchers and script them using YouGov s bespoke scripting software in an accurate and timely manner. Testing survey logic to ensure that it is error free. Using experience to liaise with internal clients, advising on best practice and assisting with problem solving Management of own workload to ensure that deadlines are met and standards are achieved. To assist the senior scripters in implementing any new solutions for improved efficiency within the workflow To maintain excellent record administration so as to have an accurate log of work carried out as part of the service To ensure all reporting and management requests are accurate and delivered on time What do I need to bring with me? Fluent in English Familiarity with any computer language or web-design coding (e.g. HTML, CSS, JavaScript) Degree in an IT-based subject, or evidence of a similar level of computer skills Teamwork Strong logical problem solving skills Excellent attention to detail Good communication skills, especially in the area of explaining technical points to non-technical people Ability to work independently and manage own deadlines High level of proficiency with MS Office, especially Excel

About Boomi and What Makes Us Special Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more. Overview : This position is part of the GTO Shared Services team, providing specialized technical, strategic, and operational support to the Global Technical Sales Organization in driving a scalable, high-performing sales function. This hybrid role blends deep technical expertise in the Boomi platform with program-level coordination of global RFx initiatives . The ideal candidate is a seasoned Boomi professional capable of leading and delivering high-quality responses to RFPs, RFIs, and Security Questionnaires, while also contributing directly to technical content development and solution positioning. The role is pivotal in collaborating with Account Executives, Sales Engineers, Product Teams, and SMEs to ensure submissions are accurate, timely, and aligned with Boomi s strategic value. Success in this role requires a blend of strong organizational skills, sharp technical acumen, and a solid foundation in integration and iPaaS technologies. Key Responsibilities: Lead and manage global RFx response efforts (RFPs, RFIs, security questionnaires), ensuring alignment across sales, presales, and product teams. Own the end-to-end RFx process from intake and planning through to submission. Act as a central point of contact for all technical content development, ensuring accuracy, consistency, and messaging alignment across product areas such as integration & Automation, API Management, Data Management, AI Management,etc Work cross-functionally with sales engineers, security, legal, and product SMEs to gather, curate, and update technical content used in proposals. Maintain and evolve a scalable library of standard RFx content, templates, and reusable technical assets. Track and report on key metrics, bottlenecks, and areas for improvement across technical content development and delivery processes, driving continuous optimization. Support enablement initiatives for Sales Engineers and presales teams by sharing best practices, technical positioning strategies, and reusable solution assets. Required Skills & Experience: B.E./B.Tech degree (or equivalent experience). 10-16 years of professional experience across presales, RFx/program management, solution engineering, or proposal development. Strong, hands-on understanding of the Boomi platform , including Integration, API Management, Master Data Hub, and AI capabilities. Strong familiarity with the RFx lifecycle , and demonstrated experience managing or contributing to technical RFP/RFI responses. Excellent communication and stakeholder management skills; ability to collaborate across functions and geographies. Strong technical writing and editing skills; attention to detail in formatting, tone, and accuracy. Experience working in high-paced environments with distributed teams. Self-starter mindset with a proactive approach to problem-solving. Boomi certification(s) or equivalent hands-on project experience. Previous roles in solution consulting, presales, or product enablement. Understanding of SaaS/cloud-based architectures and enterprise IT landscapes. Experience using RFx automation tools or knowledge base systems (e.g., Loopio, Conveyor) is a strong plus . Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities. All employment decisions are based on business needs, job requirements, and individual qualifications. Boomi strives to create an inclusive and accessible environment for candidates and employees. If you need accommodation during the application or interview process, please submit a request to talent@boomi.com . This inbox is strictly for accommodations, please do not send resumes or general inquiries.

The Total Rewards Analyst is a critical contributor to the success of Russell Investments global Total Rewards team. This position is responsible for managing and processing APAC Payroll (China, Korea, Australia, and New Zealand) and supporting North America Payroll programs, as well as Global Leave programs across all regions (U.S. Canada, APAC, and EMEA). This role requires a highly analytical and detail-oriented professional with a strong work ethic, capable of driving excellence in Global Payroll and Leave of Absence design and administration. This individual is comfortable working in a matrixed organization and collaborating with multiple leaders to ensure cohesive and effective program management. Reporting to the Global Payroll Team, the Total Rewards Analyst will collaborate with key internal stakeholders - including Global HR, Finance, and Legal - and external vendors to ensure compliance and seamless delivery of Global Payroll. This individual will manage a variety of responsibilities including processing APAC payroll, addressing payroll queries, managing payroll compliance and providing exceptional customer service to our associates for global leave of absence management. This role is ideal for someone eager to not only support and enhance existing programs but also to innovate and shape the future of work within our team. The successful candidate will bring expertise, fresh perspectives, and a commitment to building a best-in-class Total Rewards structure that aligns with Russell Investments global priorities. Responsibilities: Payroll Processing full function Monthly payroll from start to finish. This includes, but is not limited to terminations, leaves, redundancies, new starters, superannuation, Payroll Tax, pensions and other benefits, role changes, reconciling pay runs, loading bank files and month/year end reporting. The provision of day-to-day Payroll Operational support across APAC to ensure employees are paid accurately and on time, ensuring compliance with local payroll laws, and that integrity is maintained across all payroll systems Documentation, distribution and record maintenance for all payroll related processes, procedures, checklists and calendars Ensure all statutory and non-statutory remittances / payments are made accurately and on time, in accordance with the Payroll Calendars for all APAC Payrolls Compilation of reports and data as requested as well as summaries (E.g. earnings, taxes, deductions, leave, insurances) Resolving payroll discrepancies and reconciliations (E.g. Superannuation, KiwiSaver, Leave Balances) Work with finance and carry out all payroll related activities regarding month end and year end processes / tasks across APAC General administration duties related to payroll services Support with international assignments and complex issues like redundancies, Shadow Payroll and foreign income tax reporting Identify process improvements and implement these changes Administer accurate file management of all Associate and company records to meet the compliance of legal and statutory regulations. North America payroll support as needed. Benefits Oversee leave of absence (LOA) management across all regions, ensuring compliance with local regulations and company policies. Provide guidance to associates regarding leave policies, procedures, and entitlements. Calculate leave payments accurately based on company policies and local regulations to avoid overpayments or underpayments. Stay informed about changes in leave laws that may affect payment calculations or require system changes. Administer various leave types such as FMLA, ADA, disability leave, and other statutory leaves. Process leave requests and maintain accurate records of associate leave balances in Workday. Advise and counsel associates on day-to-day leave related questions (via email, phone, walk-ups, and drop-in sessions). Competencies: 5 to 7 years global payroll experience. Bachelor s degree in HR, business administration, finance, or a related field, or equivalent experience. Comprehensive experience managing global payroll across multiple countries, experience of managing APAC payrolls is preferred. Eagerness to improve processes and create a more valuable, impactful Total Rewards program. Exceptional interpersonal, written, and verbal communication skills, with the ability to interact effectively at all levels of the organization and with external partners. Strong integrity, discretion, and the ability to maintain confidentiality. Excellent organizational, time management, and analytical skills, with keen attention to detail. Proficiency in HRIS systems, preferably ADP, Celergo and/or Workday Strong problem-solving capabilities, with the ability to manage competing priorities. Proven track record with high volume and complex payroll processing Experience working in a Global environment processing pay in multiple countries would be advantageous Sound and up to date knowledge of payroll and general HR practices, procedures and legislation Experience with month & year end reporting, reconciliations & payments. Advanced Microsoft Excel and Word skills

At Genpact, we don't just adaptto change we drive it. AI and digital innovation are redefining industries andwere leading the charge. Genpact’s AI Gigafactory, our industry-firstaccelerator, is an example of how were scaling advanced technology solutions tohelp global enterprises work smarter, grow faster, and transform at scale. Fromlarge-scale models to agentic AI, our breakthrough solutions tackle companiesmost complex challenges. If you thrive in a fast-moving,tech-driven environment, love solving real-world problems, and want to be partof a team that’s shaping the future, this is your moment Genpact (NYSE: G) is an advancedtechnology services and solutions company that delivers lasting value forleading enterprises globally. Through our deep business knowledge, operationalexcellence, and cutting-edge solutions we help companies across industries getahead and stay ahead. Powered by curiosity, courage, and innovation, our teamsimplement data, technology, and AI to create tomorrow, today. Get to know us atgenpact.com and on LinkedIn, X, YouTube, and Facebook. Invitingapplications for the role of Process Associate – Underwriting / BrokerTechnical Support Specialist Yourrole will require you to utilize your skills to process transactions for theUnderwriting / Broker Support Teams. You will require to the processing withexpected accuracy and within the expected timelines as per the businessrequirement. Responsibilities Transaction processing for Broker support team (Wholesale ops) Monitor and attend to requests via service platforms that require action in a timely manner Responsible to comprehend, good customer service attitude to clearly articulate the resolution. Responsible to balance dynamic volumes of workloads and to reach targets and deadlines on a timely basis. Ensure repository of record is accurate and current to ensure outputs and client deliverables will be produced according to guidelines and policy detail. Operational support with multiple activities for client service teams Perform necessary activities to support broking teams in collaborating with account management to initiate a renewal, preparing and submitting marketing proposals to underwriters, processing endorsements and Policy Checking requests Qualificationswe seek in you! MinimumQualifications Graduate with an excellent interpersonal, communication and presentation skills, both verbal and written Should understand Basics of Insurance (if experienced) Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation. Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote) Proficient in English language- both written (Email writing) and verbal A strong attention to detail; analytical skills and the ability to multi-task are important PreferredQualification and Experience Candidate having Broker (US P&C insurance) experience would be an asset A strong attention to detail; analytical skills and the ability to multi-task are important Ability to work collaboratively as a key member of a team and independently with minimum supervision Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure Why join Genpact? * Be a transformation leader Workat the cutting edge of AI, automation, and digital innovation * Make an impact Drive change forglobal enterprises and solve business challenges that matter * Accelerate your career Gethands-on experience, mentorship, and continuous learning opportunities * Work with the best Join140,000+ bold thinkers and problem-solvers who push boundaries every day * Thrive in a values-drivenculture Our courage, curiosity, and incisiveness - built on a foundation ofintegrity and inclusion - allow your ideas to fuel progress Come join the tech shapers andgrowth makers at Genpact and take your career in the only direction thatmatters: Up. Lets build tomorrow together Genpact is an Equal OpportunityEmployer and considers applicants for all positions without regard to race,color, religion or belief, sex, age, national origin, citizenship status,marital status, military/veteran status, genetic information, sexualorientation, gender identity, physical or mental disability or any othercharacteristic protected by applicable laws. Genpact is committed to creating adynamic work environment that values respect and integrity, customer focus, andinnovation. Furthermore, please do note thatGenpact does not charge fees to process job applications and applicants are notrequired to pay to participate in our hiring process in any other way. Examplesof such scams include purchasing a 'starter kit,' paying to apply, orpurchasing equipment or training.

Purpose of the Role: Operations Analysts need to understand how unpaid government dues can block a sale or affect property value. Their job ensures that liens are found, verified, and reportedprotecting both the lender and the buyer. Its about ensuring clean titles and safeguarding the property's role as collateral. The Municipal Lien Analyst role involves researching, analyzing, and reporting on municipal liens to ensure accurate data management and compliance, facilitating informed decision-making in real estate transactions. US Administrative Structures Knowledge: Analyze and understand administrative frameworks across counties, cities, municipalities, towns, and townships in the US to ensure accurate data management. Property Tax and Lien Analysis: Research and evaluate property tax calculations, assessment methods, payment procedures, and lien processes to support effective decision-making. Lien Management: Proficiently handle property liens, including obtaining lien payoffs, clearing liens, and assessing their impact on property transactions. Government Website Navigation: Navigate government portals effectively to retrieve essential information on permits, code enforcement, utilities, and property taxes. Regulatory Monitoring: Stay updated on changes in website layouts and content to maintain accuracy in information retrieval and reporting. Code Violations & Permits Management: Analyze code violations, understand their implications for property ownership, and develop strategies for resolution, including managing distinctions between open and expired permits. Utility Services Understanding: Research utility services in US homes and analyze billing processes for both public and private utility providers. Team Collaboration: Collaborate with team members to ensure effective execution of tasks and promote continuous professional development. Essential Skills Strong verbal and written communication skills with fluent English and an accent that is easily understood by American clients. Proven ability to communicate effectively with government officials, property owners, and stakeholders to resolve lien-related matters. Proficiency in using online research tools and computer software for data collection and management. Exceptional organizational skills with strong problem-solving abilities. Detail-oriented with the capability to manage multiple tasks and projects concurrently. Desired Skills Prior experience as a municipal lien analyst or working with US property liens and local government entities will be preferred Knowledge of permit search, code & real estate transactions, particularly as they relate to liens and tax procedures, is a strong advantage. Education and Experience: Bachelors degree in Public Administration, Real Estate, Finance, or a related field. We are also open to applications from freshers who possess excellent communication skills and a strong motivation to work in operations. 0-2 years of experience is required in any service industry. Shift timings: 9:00 pm to 6:00 am IST.

Job Title: HR Partner South Location: Bangalore (Field + Office Role) Company: FSM Employment Type: Full-Time Experience: 3–6 years (preferred) Industry: Education / EdTech / Operations Support About FSM: FSM (Furtados School of Music) is a leading name in music education, dedicated to transforming the way music is taught and experienced in schools and communities. We work with a wide network of educators, schools, and professionals to bring structured music learning to thousands of students across India. Role Overview: FSM is looking for a dynamic and people-oriented HR Partner – South to be based out of Bangalore , managing end-to-end HR operations and employee engagement for our South India region. This role will require collaboration across recruitment, employee relations, school/stakeholder communication, and teacher support. Key Responsibilities: Recruitment & Onboarding: Manage full-cycle recruitment for music educators and operations staff across South India. Build a strong local talent pipeline through job portals, referrals, and local networks. Conduct onboarding and orientation sessions to ensure smooth integration of new hires. Employee Relations & Engagement: Serve as the first point of contact for employee concerns, grievances, and HR-related queries. Foster a positive work environment and ensure employee well-being through regular check-ins and engagement initiatives. Conduct periodic teacher connect sessions to maintain high engagement and retention levels. School & Stakeholder Relations: Act as a liaison between FSM and partner schools in the region. Build and maintain strong working relationships with school administrators and stakeholders. Coordinate and resolve any staffing or operational issues raised by schools. Operational HR Support: Support implementation of HR policies and ensure compliance at the regional level. Maintain employee records and ensure accurate documentation and reporting. Provide administrative and logistical HR support to regional operations. Requirements: Bachelor's degree in Human Resources, Business Administration, or a related field. MBA/PGDM preferred. 3–6 years of HR experience, preferably in multi-location or field operations. Strong interpersonal and communication skills. Proficiency in local languages (Kannada, Telugu, or Tamil – preferred). Ability to travel across South India as needed (approx. 20–30%). What We Offer: A purpose-driven role in a rapidly growing educational company. Dynamic work culture with autonomy and ownership. Opportunities for professional development and growth. The chance to make a real impact on educators and students. How to Apply: Send your updated resume and a cover letter to hr@fsm.net.in with the subject line “HR Partner – South Application” .

Profile Brief Email ticketing process Research role will also be involved Good knowledge of real estate business Customer handling exp. 5 days working Day shift Job Description: To reply on emails sent by Sales team after completing the task mentioned on the email. Carry out primary research to acquire information about real estate projects PAN India Collect and validate the content of the projects through online research and calls/email Craft and proofread the content on project pages on the portal Coordinate with clients (internal / external) through emails and chat to authenticate project information Engage with brokers / builders / owners for in-depth information on real estate projects Ensure process adherence to critical SLAs, TATs and SOPs of process Required Skills: Clear understanding of quality check process Excellent verbal and written communication skills Comfort with an extensive calling process Knowledge of various online property portals Customer handling experience

Job description Providing administrative support to our busy operations team. Completing Irish / UK customs clearances using the thyme-it system. Completing due diligence checks on all declarations, paying special attention to the EU Tarik database. Updating our files, storing documents, compiling reports and identifying / designing process improvements. Handling incoming calls from Irish & UK clients, and engaging with shipping companies, logistics companies & government agencies to ensure efficient yet compliant documentation processing. Preferred candidate profile Fluent English Required Fluent German Language is required Ability to speak to clients from Ireland/UK over the phone Must have attention to Detail Bachelor's degree is preferred Available to work from our office in Gurgaon (Will be required to come to the office when asked) Target Oriented Ability to handle pressure in Live Operations Job location- Gurgaon (udyog vihar) Perks and benefits Hybrid work model Salary best in the Industry Work life Balance (8 hours/day, 5 days work/ week) Get a chance to work with global team Job Types: Full-time, Permanent Supplemental Pay: Overtime pay Yearly bonus

Key Responsibilities: Provide operational support for products and software systems, ensuring 100% availability and scalability. Monitor system performance and ensure systems meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Utilize automation tools and practices to streamline operations, improve efficiency, and reduce manual intervention. Troubleshoot incidents, resolve issues efficiently, and perform root cause analysis for problem resolution. Work collaboratively with global teams to extend and optimize the organization's monitoring and observability platform. Drive continuous improvements in operations through emerging technologies and automation. Ensure IT services are supported within agreed service levels and contribute to the improvement of overall operational processes. Required Skills: Incident Support (2+ years): Experience in incident management and IT operations. Automation Experience: Proficiency in leveraging automation tools and technologies to optimize operations. Strong analytical skills for problem triage and resolution. Familiarity with monitoring and observability platforms to maintain system performance. Key Performance Indicators,Service Level Agreements , Incident Support

The purpose of this role is to provide support to delivery teams and their clients providing operational support of one or more elements of the end-to-end client lifecycle, including onboarding through offboarding, as well as campaign coordination, budget maintenance, reporting, and audit. Job Description: Key responsibilities: Supports campaign timelines and delivers operational support in coordination with internal and external partners to ensure that appropriate materials are received and/or distributed correctly and to meet or exceed client specifications and expectations of quality Engages and maintains relationships across Media Operations and key partners across all Media brands Partners with team members and leadership in implementing continuous improvement related to client and campaign delivery to make the process more effective for clients and businesses Supports brand partners through execution of operational activities involved in campaign delivery - campaign setup, traffic and launch and optimisation Supports client and internal billing by approving client and intercompany invoices Reconciles media delivered with supplier and resolves mismatched supplier invoices and discrepancies within the designated timeframe Creates client performance reports by extracting and consolidating data into agreed reporting templates (e.g. post-buy report of media delivered and actual spend, recorded in our media systems) Provides additional operational support as needed Location: Mumbai Brand: Sokrati Time Type: Full time Contract Type: Permanent

The purpose of this role is to provide support to delivery teams and their clients providing operational support of one or more elements of the end-to-end client lifecycle, including onboarding through offboarding, as well as campaign coordination, budget maintenance, reporting, and audit. Job Description: Key responsibilities: Supports campaign timelines and delivers operational support in coordination with internal and external partners to ensure that appropriate materials are received and/or distributed correctly and to meet or exceed client specifications and expectations of quality Engages and maintains relationships across Media Operations and key partners across all Media brands Partners with team members and leadership in implementing continuous improvement related to client and campaign delivery to make the process more effective for clients and businesses Supports brand partners through execution of operational activities involved in campaign delivery - campaign setup, traffic and launch and optimisation Supports client and internal billing by approving client and intercompany invoices Reconciles media delivered with supplier and resolves mismatched supplier invoices and discrepancies within the designated timeframe Creates client performance reports by extracting and consolidating data into agreed reporting templates (e.g. post-buy report of media delivered and actual spend, recorded in our media systems) Provides additional operational support as needed Location: Mumbai Brand: Sokrati Time Type: Full time Contract Type: Permanent

Lead a team of technical professionals who are primarily responsible for the 7X24 support of enterprise shared and core infrastructure services. You will ensure operational support and stability in the new cross vendor/platform integrated technologies, including cross platform support and delivery of Database Services. You will provide technical oversight of critical outages. As the Enterprise Database Architect, you will design, and build the future Databases Services infrastructure environments. Key Responsibilities Design & develop architecture Evaluate and recommend tools Develop & drive best practices AOP/Budget Planning Supplier management/governance Develop strategies Lead technical team Drive innovation Drive optimization coach/develop team WE VALUE Functional knowledge of related partner products and design best practices for DBaaS Knowledge of upcoming technologies like PaaS, SaaS and IaaS Solid hands-on experience of database administration including but not limited to SQL, Oracle, MySQL and open source technologies Ability to influence technical and leadership team Effectively deal with critical outages and remediation Experience driving drastic improvement in database services Experience transforming to cloud & open source technologies Experience supporting world class global Datacenter Significant experience working within large IT database environments and some experience in an architect-level role with primary focus on database technologies. Some people management experience

Job Title : Oracle Tech Support Team Member (Fusion Financials & EBS R12 ) Experience : 4 to 6 Years Education: B.E./ B.Tech./ BCom/MBA Location: Noida Key Skill: Oracle Fusion Cloud Financials (Oracle E-Business Suite R12 - at least 2 Modules) Job Summary: The Oracle Fusion Support Team Member is responsible for providing day-to-day operational support for Oracle Fusion Financials along with Oracle E-Business Suite (EBS) R12 applications . This includes troubleshooting issues, performing system enhancements, supporting end-users, and ensuring smooth functioning of financial and associated Applications. The role requires strong problem-solving skills, knowledge of Oracle EBS architecture, and experience in Incident Management, Problem Management, and Change Management processes. Key Responsibilities: Required Skills & Qualifications: Experience in supporting Oracle Fusion Applications and Oracle E-Business Suite (EBS) Familiarity with key Oracle modules such as P2P, O2C, and GL. Understanding of ITIL framework and processes (Incident, Problem, Change, Configuration, Service Request management). Experience with ticketing systems of any ITSM tools. Good knowledge of Oracle database queries (SQL) for troubleshooting & Writing scripts. Ability to communicate effectively with business users and technical teams. Analytical and problem-solving skills with attention to detail. Comfortable working in UK shifts.( 1:30 to 10:30 PM / 2:30 to 11:30 PM) Soft Skills: Strong interpersonal and communication skills both verbal and written. Ability to work independently and within a team environment. Proactive and customer-focused mindset. Effective time management and ability to prioritize tasks in a dynamic environment. Total Experience Expected: 06-08 years Qualifications B.E./ B.Tech./ BCom/MBA