582 Operational Support Jobs - Page 11

Are you passionate about improving the quality of customer experience? Do you thrive in a fast-paced environment in which you have the opportunity to influence change? Would you like to enable change that drives business growth while protecting Amazon s Selling Partner experience? The Selling Partner Support (SPS) organization in Amazon provides world-class support to our global Selling Partners, and is looking for SPS Associate Advisors. Candidate should respond to associate support requests in real time providing education to associates with the goal of achieving first contact resolution, as well as a remarkable, reproducible seller/vendor experience. Candidate should also liaise with other departments such as Customer Service, Business Teams, stakeholders from different Market places, Merchant Investigations, or Payments teams as required to resolve stakeholder issues and questions. Candidate should display high energy, with passion for technical and process proficiency and a drive to be a relentless advocate for the Seller/Vendor and Associate experience. Has clear understanding of the SPS Ops Support team and how to get things done through formal channels and informal networks. Deep knowledge base in several platforms and specialties with the ability to share that knowledge with others. Willingness to take ownership and offer solutions to ensure a perfect interaction for Selling Partners. The ideal candidate will have the ability to provide just in time coaching and corrective guidance with a focus on building self-sufficiency and accountability in the associate team. Candidate should also possess great deep dive skills to identify the root cause on audits/project or ACES related work. About the team Ops Support team is a part of Partner Support & Solutions (PSAS). We provide operational support to various internal departments which are dependent on Selling partner catalog & Selling partner outreach. We ensure business continuity by solutions and support through trouble tickets. Ops Support team provides support to NA(US and CA), EMEA(UK, FR, DE, IT, ES, AE and KSA), APAC (IN, AU and SG) regions. ***Note: Only candidates who are currently in Acting Advisor role are eligible to apply as per ELI program. Should be a graduate with minimum 2-3 years of contact handling experience in Selling Partner Support. Demonstrates ability to analyze data, using the data to drive decision making. Fosters a positive team environment and collaboration within the AA network. Easily approachable, cooperative, and a team player, easily gains the trust and support of Associates and peers. Demonstrates effective, clear and professional written and oral communication. Strong prioritization and time management skills, with a high degree of flexibility. Ability to embrace constant change with flexibility and good grace. Demonstrate appropriate sense of urgency and adaptability in response to changing business needs. Demonstrates effective communication, composure, and professional attitude. ***Note: Only candidates who are currently in Acting Advisor role are eligible to apply as per ELI program. Performance should be in good standing in last two performance cycles. Candidate should not be on any active performance or behavior related plan. Amazon.com is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

About Us : We are SVKM s NMIMS Centre for Distance and Online Education (NCDOE) - India s Premier Institution for with core focus on Distance Online learning. Visit us at https://online. nmims. edu/about-us/ for more information. Job Title Secretary Reports to Pro Vice Chancellor Location Mumbai Job Purpose: This role is responsible for delivering high-level administrative and operational support to the Pro Vice Chancellor, including efficient management of calendar, travel, correspondence, reports, petty cash, office supplies, and internal coordination. The position ensures seamless execution of academic and administrative activities across the Centre for Distance and Online Education. Key Responsibilities: Executive Secretarial Support: Manage domestic travel logistics including flight bookings, ground transport, and accommodation arrangements. Prepare and organize materialsfor meetings, including agendas, presentations, minutes, and follow-up action items. Draft, review, and manage professional correspondence, reports, and internal communications on behalf of the PVC. Coordinate HRMS-related approvals (e. g. , leave, OD, appraisals, separation clearances). Facilitate review and execution of agreements and important documents. Organize and support internal/external meetings, including vendor and client visits, with arrangements for hospitality and parking. Assist in planning and coordinating institutional events and festive celebrations. Manage the PVC s calendar, schedule appointments, coordinate internal and external meetings, and handle rescheduling or conflicts efficiently. Operations Coordination - Non-Campus NCDOE Locations: Oversee lease registration and renewals for non-campus centres. Coordinate repairs, maintenance, and procurement of equipment and services. Manage relationships and service contracts with housekeeping and security vendors. Process PRs/POs for facility management staff (security, housekeeping, peons). Support IT team roster planning, conflict resolution, and vendor coordination. Sales Operations - Authorized Enrollment Partner (AEP): Review and verify documentation for onboarding new partners or changes in existing partner details. Issue program and community licenses to AEPs. Draft and maintain agreements with AEPs. Empowered Committee (EC) Meeting Coordination: Schedule meetings by coordinating with committee members. Prepare agendas, collate approval notes, and draft minutes of meetings. Maintain documentation and records of all EC meetings. Internal Communication Liaison: Act as the central point of contact for coordination with internal departments and central teams. Track task progress, follow up on pending items, and ensure timely closure. Track pending tasks and ensure timely follow-ups and closure on key issues and projects. Support the PVC in document reviews, reporting, project updates, and general administrative oversight. Key Interactions: Internal Stakeholders: HODs at NCDOE University Depts Offices of Chancellor/VC/PVC External Stakeholders: Vendors Dimensions: Manage team of IT Support, admin housekeeping staff. Requirements- Skills Competencies: Excellent interpersonal, communication, and multitasking skills. Ability to maintain confidentiality and handle high-pressure situations with tact and professionalism. Extremely proficient with Microsoft Office Suite, handling office equipment documentation Ability to work independently and reliably. Flexible and adaptable in various situations and when interacting with many different personalities. Ability to organize, Excellent time management and multi-tasking ability. Requirements- Education work experience: Bachelor s degree in business administration, Management, or related field. 7 to 10 years of experience in a secretarial or executive support role, preferably within an academic or institutional setting

Amazon s Selection Monitoring builds software to improve customer experience by : (1) Growing number of customer relevant brands and products on Amazon, and (2) enriching product and brand information in Amazon catalog. We build state-of-the-art information retrieval infrastructure, extracting structured-data from unstructured-content, automatic item classification, storage systems to hold the massive catalog and distributed systems of cloud-scale. We apply parallel processing, Generative AI solutions, and machine learning algorithms to evaluate millions of products every day and to identify and prioritize new additions to Amazon s selection efficiently. If you are customer obsessed, driven, tenacious and analytical, you will have fun solving our business problems of unprecedented scale. You will develop deep technical expertise and learn designing large scale distributed, service-oriented systems. Come join us in our journey to improve our customer experience at Amazon ! Our ideal candidate will have launched multiple, impactful tech products, have demonstrated the ability to work in high-performance teams, and have deep understanding of product management, user experience, and software development processes (especially agile). You should be highly analytical, able to work effectively across teams, and thrive in entrepreneurial, fast-paced work environments. Key responsibilities include: Lead product strategy and vision supported by internal data and external analysis. Define creative, high quality, simple product requirements and roadmaps based on product strategy. Manage prioritization and trade-offs among customer experience, performance and operational support requirements. Create buy-in for the product vision both internally and with key partners Work closely with engineering teams to deliver products to market using agile development methodologies. Stay current and report on industry trends, including new opportunities, competitor capabilities, etc. Measure and analyze existing products and business models for opportunities to innovate and improve, providing additional benefits to developers and customers Proactively identify and resolve strategic issues that may impair the team s ability to meet strategic, financial, and technical goals About the team Amazon carries the world s largest catalog of products and in order to maintain this lead, we are constantly exploring and understanding the global e-commerce landscape. The mission of Selection Monitoring (SM) team is to collect all publicly available facts and generate insights about brands and products. SM is a global team with the charter to surface these facts and insights to WW Amazon teams where we have an e-commerce business. SM s primary objective is to improve Amazon selection and customer experience by discovering, validating, prioritizing off-Amazon brands and selection. Bachelors degree Experience owning/driving roadmap strategy and definition Experience with feature delivery and tradeoffs of a product Experience contributing to engineering discussions around technology decisions and strategy related to a product Experience managing technical products or online services Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning Experience in building and driving adoption of new tools Experience working directly with Engineers on product enhancements Experience in project management methodologies, business analysis, or process improvement

About the Team Being part of Meeshos Fulfillment and Experience (F&E) team as Transport Manager will zip you to the cockpit of our ever-burgeoning rocketship, where you get to directly shape the experience of the countrys next billion e-Commerce users. We are an eclectic mix of 100+ professionals with diverse skill sets ranging from running operations/support, supply chain know-how, analytics and the holy grail, first principles Problem-solving. At Meesho, we re trying to do whats never been done before - taking e-commerce to the masses. This leaves us with no choice but to completely reimagine logistics from the ground up, to cater to our customers price and delivery expectations. That means a host of "zero-to-one" projects (takers, anyone?) to build a supply chain to change how folks think about e-Commerce- not just in India, but globally. We are firm believers in fun at work. With monthly F&E happy hour sessions, informal team outings, and internal virtual water cooler chat sessions, there s never a dull moment with us :) About the Role As Transport Manager, you ll own the onboarding of new Transporters and managing operations for the entire cluster. You ll also drive key operational metrics by regularly you ll take complete ownership of processes allotted to you and work with various stakeholder achieve team goals. You ll continuously work towards identifying gaps and providing recommendations for improving our processes. What you will do Onboarding of new Transporters. Identify and onboard new transporters onto the network on an ongoing basis. Track and own the performance of different Lanes in your cluster. Ensure compliance with operational processes. Own and drive key operational metrics end to end and achieve performance targets What you will need Graduate or Post Graduate degree in any discipline 3-5 years of work experience in the e-commerce logistics domain, preferably in Middle Mile operations Experience in partner onboarding and training in the Middle Mile and sorting operations Experience of having worked in the similar geographic location in similar capacity would be a plus and so will the Experience in control tower and field operations

About SailPoint: SailPoint is the leader in identity security for the cloud enterprise. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job - no more, no less. About the role: We are looking for a Business Systems Analyst (Workday) to join our team in one of today s most exciting technologies. In this role, you will provide development and operational support for Workday-related projects, help drive business process improvement efforts, and will facilitate the creation of technical standards. The priority of the role will be the further development of Workday HCM, maintaining and proactively ensuring consistent, high quality data, and its use to enhance system processes and procedural workflows. Role and Responsibilities: Partner with Recruiting, Compensation and Benefits, Payroll and/or IT to define and develop new requirements for Cyclical programs - Performance, Merit, 9-box, Open Enrollment, etc. Research and test new functionality within Workday including system releases, enhancements and fixes by creating and submitting EIBs for QA testing and reviewing user acceptance testing Research and document changes for Workday Releases Reporting Integration troubleshooting, password resets, etc. Business Process and security troubleshooting Service Now tickets into the sprint board Kainos Smart Audit review and recommend any flagged items for resolution Provide Tier 2 systems support including troubleshooting escalated data and systems issues, recommending solutions, and implementing enhancements and fixes in systems per change control guidelines. Ensure that system controls and processes meet all internal and external audit requirements. Create detailed documentation of business processes and systems functionality, including workflow, program functions and steps required to execute systems transactions/processes and support change management. Maintain daily operations of vital business processes. Provide Workday training, direction, and guidance to other team members (senior role responsibility). Technical Skill Requirements: Must have Workday implementation/support experience for at least 6+ years Demonstrated expertise on HCM, Integrations and one or more of the following - Talent Management, Compensation, Advanced Compensation, Benefits, Recruiting, Talent Management and Reporting. Ability to manage tasks with competing priorities and deadlines, independently determining order of priority and self-initiating other value-added tasks. Must have a good understanding of various HR business processes. Willingness to assist other functions and work groups as needed so the department achieves or exceeds its overall business objectives. Understand data architecture, integrations, reporting standards, and security model. Gain access to environments (sandbox, production). Participate in Workday tenant overview walkthroughs and key process demos. Develop a foundational understanding of the business and Workday environment. Build relationships with cross-functional teams and SMEs. Begin integration troubleshooting as well as program launches By 30 days: Onboarding & Discovery Complete company and team onboarding. Review current Workday configuration (HCM, payroll, benefits, talent, etc. depending on scope). Meet with key stakeholders in HR, IT, Finance, and business units. Learn about current Workday pain points, enhancement requests, and ongoing projects. By 90 Days: - Contribution & Optimization Take ownership of specific Workday modules or workstreams (e.g., Reporting, Integrations, Advanced Compensation, etc.). Lead the integration troubleshooting Lead the analysis and implementation of small-to-medium enhancements. Build and optimize custom reports and dashboards. Assist with semi-annual or annual Workday releases (testing, change logs, communication). Support ticket triage and resolve system issues independently. Identify and document process gaps and inefficiencies. Deliver initial system improvements and demonstrate expertise. Serve as a go-to Workday subject matter expert for designated areas. Help shape roadmaps or backlogs based on system evaluation and user feedback. By 6 Months: Lead or co-lead major projects such as new module implementations, integrations, or redesigns (e.g., merit, 9-box, performance reviews, integration troubleshooting, etc.). Provide thought leadership on Workday roadmap, governance, and optimization strategies. Mentor cross-functional team members on Workday processes. Measure and report on the value and adoption of enhancements and process improvements. Engage in vendor management or support escalation as needed. Drive system evolution in alignment with business strategy. Influence decisions and policies related to Workday use and governance. Deliver measurable impact through innovation and strategic system leadership. About SailPoint India and our Benefits: Nestled in the heart of Pune, a bustling hub of technology and culture, the office exemplifies SailPoints commitment to excellence. Surrounded by a vibrant atmosphere, the Pune office serves as a strategic center for the company, where cutting-edge solutions are crafted and implemented to address the ever-evolving challenges in identity security. With a team of highly skilled professionals, the office embodies SailPoints values of Integrity, Innovation, Impact and Individuals.Our Pune team works under a hybrid model enjoying the office 3 days a week (unless otherwise specified). We provide excellent office amenities, competitive salaries and strong benefits: Our benefits program offers medical insurance for employees and their dependents, accident insurance and term life insurance for all employees. All premiums are paid by SailPoint. Company sponsored health-checkups for employees and discounted rates for dependents Annual performance bonus 24 Leaves every year in addition, 10 holidays Flexible Work hours

Transaction Data Storage Reliability Engineering (TDSRE) team is looking for a Support Engineer to join our team and deliver strategic goals for Amazon eCommerce Storage Technologies (eCST) systems. This is a great opportunity to join our mission to manage/build tech solutions that empower our customers. You will be responsible for reducing the operational toil and provide operational support for Sable services and help with critical projects like Sable Data Migration. If you feel excited by the challenge of setting the course for large company wide initiatives, supporting and managing customer facing products across amazon,enjoy trouble shooting and solving complex problems this may be the next big career move for you. Maintain software hygiene of the services team owns and supports. Operational excellence through support of incoming tickets, including extensive troubleshooting. Keep the compliance risks for the services team owns and support under control. 2+ years of software development, or 2+ years of technical support experience Experience troubleshooting and debugging technical systems Experience in Unix Experience scripting in modern program languages Knowledge of web services, distributed systems, and web application development Experience troubleshooting & maintaining hardware & software RAID Experience with REST web services, XML, JSON

Job Title - Executive Service Operations (Repair & Replacement) Exp. - 0-5 years CTC - Upto 3.5 LPA Location - Marol, Andheri East (Mumbai) Overall Purpose of the Role Ensuring timely and quality fulfilment of customers service requests Areas of Responsibility Interact/Coordinate with partners to fulfil service requests in defined TAT. Provide superior customer service Preparing different Reports, i.e. Daily/Weekly/Monthly. Validation of documents required for claims approvals & fulfillment. Ensuring regular updates in system Validation/Recon of Vendors Payables Qualification & Experience Required Graduate or Equivalent. Experience of 0-5 years as a Service Coordinator/Executive is desirable, Freshers can also been considered. Malayalam speaking language is mandatory Skills Required Customer orientation Team working skills Quick Learnability skills and adaptability Highly organized and efficient. Ability to prioritize and handle multiple tasks Ability to publish reports Command on MS Excel and basic computer knowledge Proficient in English and Hindi both for written and verbal communication Interested can share CV on given id sangeeta.rajput@techguard.in

We are seeking a resourceful, detail-oriented, and highly professional Executive Assistant to the Managing Director. You will play a key role in enabling the effectiveness of the MD by providing top-tier administrative, analytical, and operational support. Serve as the primary point of contact between the MD and internal/external clients. Oversee the welcome and coordination of key customer visits to the Head Office and other strategic sites. Manage email correspondence, incoming calls, and routine communications filtering and routing as appropriate. Undertake the tasks of receiving calls, take messages and routing correspondence clerical through DS and important directly Conduct searches to find needed information, using such sources as the Internet. Ensure compliance with office protocols and contribute to the adoption of new technologies and systems. Maintain filing and record-keeping systems and back up databases regularly. Conserves executives time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications.

Jhpiego, an international non-profit health organization affiliated with Johns Hopkins University, has been a global leader in advancing maternal and child health for over 50 years across 150+ countries. Committed to preventing needless deaths and improving healthcare systems, Jhpiego partners with governments, civil society, and communities to drive evidence-based interventions. Through Gavi funding, Jhpiego is providing technical assistance for the rollout of the HPV vaccine in Pakistan, supporting national and provincial stakeholders in ensuring effective implementation. Jhpiego is seeking a Provincial Coordinator to support the introduction of the HPV vaccine in Pakistan at the provincial level. The incumbent will work closely with EPI teams, government departments, and community stakeholders to facilitate demand generation, advocacy, capacity building, and monitoring efforts. This role will be critical in ensuring the effective integration of the HPV vaccine into routine immunization services by leading stakeholder engagement, coordinating training programs, and supporting data-driven decision-making to enhance vaccine uptake and strengthen cervical cancer prevention initiatives. Responsibilities The Provincial Coordinator will support the execution of HPV vaccine introduction activities at the provincial level, working closely with provincial EPI teams, government departments, and other key stakeholders. Responsibilities include: Supporting the development and implementation of HPV vaccine demand-generation plans through engagement with schools, community organizations, and healthcare providers. Assisting in the coordination of advocacy efforts, including consultations with policymakers, professional bodies, and civil society organizations (CSOs) to strengthen HPV vaccination integration. Providing technical and operational support to the Provincial Technical Working Group (TWG) and ensuring alignment with national cervical cancer elimination strategies. Facilitating training programs for healthcare workers, female school teachers, and community health mobilizers on HPV vaccination and cervical cancer prevention. Supporting the identification, mapping, and capacity building of CSOs to enhance community engagement and advocacy efforts. Monitoring the implementation of vaccine introduction activities, including post-campaign assessments such as Knowledge, Attitudes, and Practices (KAP) studies. Ensuring timely reporting and documentation of best practices, stakeholder engagements, and lessons learned to inform future HPV vaccine introduction efforts. Assisting in organizing quarterly review meetings, national consultations, and participation in key public health events related to HPV vaccine advocacy. Act as Jhpiego s provincial point of contact, maintaining coordination with the provincial health department, EPI, education, labor, and other relevant stakeholders. Ensure timely dissemination of approved HPV vaccination messages to schools, madrassas, parents, trade unions, and PEI social mobilizers. Coordinate with the education department to inform schools and madrassas about vaccination sessions. Ensure establishing and documenting coordination mechanisms with government departments. Any other task assigned by the supervisor Required Qualifications Bachelor s degree in public health, social sciences etc; advanced degree preferred. 6+ years of experience in program coordination, particularly in health or education sectors. Proven experience in establishing and managing coordination mechanisms. Familiarity with routine immunization and vaccine campaigns Ability to collaborate effectively with government offices, schools, and community stakeholders. Strong communication, organizational, and networking skills. Good command of MS office Willingness to travel within the province. Note: Only shortlisted candidates will be contacted and note that the successful candidate selected for this position will be subject to a pre-employment background check. The position will be closed for further applications once it is successfully filled. We will be conducting interviews on a rolling basis, so we encourage interested candidates to apply at their earliest convenience. Thank you for your interest in joining our team. Jhpiego is an equal opportunity/Affirmative Action employer and does not discriminate in its selection and employment practices. Female candidates are strongly encouraged to apply. Failure to follow the instructions of applying, your application would be denied. For further information about Jhpiego, visit our website at www.jhpiego.org RECRUITMENT SCAMS & FRAUD WARNING Jhpiego has become aware of scams involving false job offers. Please be advised: Recruiters will never ask for a fee during any stage of the recruitment process. All active jobs are advertised directly on our careers page. Official Jhpiego emails will always arrive from a @Jhpiego.org email address. Please report any suspicious communications to Info@jhpiego.org #LI-MR1

Executive Assistant ? Mastercard is a global technology company in the payments industry. We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Overview: We are seeking a highly organized and proactive Executive Assistant to provide comprehensive administrative and operational support to a fast-paced executive and their leadership team. This role is crucial in ensuring smooth day-to-day department operations, enabling our leaders to focus on strategic initiatives. The ideal candidate will be a meticulous planner, an exceptional communicator, and a trusted partner who can anticipate needs, manage complex schedules, and maintain the highest standards of professionalism and confidentiality. The Role: * Efficiently manage complex calendars for the assigned executive, including scheduling internal and external meetings, appointments, and conferences across multiple time zones. Anticipate scheduling conflicts and proactively propose solutions, prioritizing commitments effectively. * Prepare and distribute pre-meeting materials and agendas, ensuring executives are well-prepared for all engagements. * Makes travel arrangements, both domestic and international, for senior staff including booking flights, cars and hotels. Processes visa applications when necessary. * Plans and coordinates events, on or off site, with both internal and external participants. Coordinates with guest speakers, catering, venue booking and other event specific needs. * Manages expense reporting in-line with company Travel and Entertainment policy. * Creates and edits presentations, and other communications. * Researches complex issues on behalf of the executive. * Manages adhoc administrative programs for the department and utilizes spreadsheets or databases to monitor departmental information and generate reports. * Supports the onboarding of new team members. * Serve as administrative liaison with others within and outside the company. * May monitor and coordinate work of other employees or temporaries. All About You and What you need to bring: * Minimum of 5-7 years of progressive experience as an Executive Assistant, preferably supporting senior-level executives in a fast-paced, complex corporate environment. * Proven ability to manage multiple priorities, strong attention to detail, and a high degree of accuracy. * Outstanding written and verbal communication skills, with the ability to interact professionally and articulately with all levels of staff and external contacts. * Expert-level proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and experience with various collaboration tools (e.g., Microsoft Teams, Zoom, SharePoint), and expense reporting. * A true people person who fosters positive relationships and collaborates effectively with internal teams and external partners. * Demonstrates a collaborative spirit, actively contributes to team goals, and supports colleagues to achieve shared success. * Demonstrated ability to handle sensitive information with the utmost discretion and maintain strict confidentiality. * A self-starter who anticipates needs, identifies potential issues, and proposes solutions without constant supervision.

Creator Associate: Wishlink Wishlink was founded by 3 friends from college, Chandan , Shaurya , and Divyansh , with a shared passion to solve real-world problems at scale and consume content for hours (XD). We started Wishlink in January 2022 when we discovered products on social media that we wanted to buy but could not (in some cases, actually did)! We are based out of Gurugram. We have recently raised a series A round of $7M, led by Fundamentum & Elevation Capital . Why Join Us? Exciting Problem Wishlink is all about its people . Our business and engineering teams are young and energetic, come from stellar backgrounds, and are dedicated towards a common goal. Also, we have a LOT of fun! We have grown remarkably in the last 3 years and are doing a monthly GMV of over Rs. 220cr. We are working with over 10,000 content creators and 250+ brands and eCommerce marketplaces including Amazon, Flipkart, Myntra, Nykaa, Ajio, H&M, Savana (Urbanic), Only, Vero Moda, Libas, Aurelia, Mama Earth, and many more. What would you be doing? Research & Strategy Conduct in-depth primary and secondary research to understand creator behavior, market dynamics, and the competitive landscape Design, run, and analyze creator interviews, surveys, usability tests, and focus groups to extract actionable insights Stay on top of evolving trends in e-commerce, technology, and creator ecosystems to inform product strategy and long-term planning Convert research insights into clear, strategic recommendations and presentations to shape product direction and enhance the overall creator experience Ops Management Drive and manage multiple experiments on the Wishlink shopping app to validate product hypotheses and optimize user flows. Take ownership of creator operations from relationship building to consistent communication ensuring timely and high-quality delivery of content as per platform needs. Act as a bridge between creators and internal teams to align expectations and maintain smooth execution across initiatives. What are we looking for? If you are a content creator yourself or have worked closely in the social media space - we like you already :) Business-oriented problem-solving mindset Bachelor s degree in Engineering or a STEM field from a Tier 1 or Tier 2 institute. 1-2 years of experience in scaling and managing support operations Proficient in support tools and technologies, with a deep understanding of industry best practices Perks and Benefits We are committed to providing the best environment for you to thrive in. To help with this, we have the following benefits available for all our employees. Competitive Salary, Generous ESOPs, and Relocation Bonus Learning & Development Programs with a Dedicated Budget Company sponsored newsletters and books ChatGPT Subscription Regular Team Outings Discounted Health Plans & Gym Memberships Industry insights on growing your social media if you are a (aspiring) creator Experience Wishlink Explore our Creator App: iOS | Android Explore our Shopping App: iOS | Android Team Shaurya Gupta - Founder & CEO Divyansh Ameta - Founder & COO Chandan Yadav - Founder & CTO

We are India s leading credit information company and have established ourselves as a key anchor in the credit ecosystem of the country over the past 25 years. As an information and analytics provider, we aim to bridge the gap between stakeholders across multiple ecosystems. We use information for good by analyzing credit information to generate solutions for institutions and consumers. Our solutions facilitate easy access to credit for consumers and provide valuable insights to lenders when evaluating potential borrowers. We are in the business of building trust between organizations and consumers. It is our core belief that trust can help organizations and consumers transact with ease and help them achieve great things. We are committed to not just being an equal opportunity employer but also actively cultivating a culture of inclusion and belonging. We celebrate and respect the unique backgrounds and experiences that every individual brings to our team. Applicants are evaluated based on job qualification - not race, color, sex / gender, religion, caste, national origin, age, disability, marital status, citizenship status, sexual orientation, gender identity or any other status. We are committed to taking affirmative action to employ and advance minorities, women, and qualified disabled individuals. We ensure a safe, productive, and harassment-free workplace for all. We are committed to providing reasonable accommodations for individuals with disabilities throughout the application and employment process. Please contact us to discuss any accommodations you may need. Culture and Values Our culture is welcoming, energetic, innovative, and deeply committed to fostering an environment of belonging, where diverse perspectives and backgrounds are valued. There s an overall synergy that flows throughout the company, creating a sense of connect, belonging and unity in knowing that we re all working to achieve the same overall goal. Our core values which we live by every day are integrity, People, Customer, and Innovation. https://www. transunion. com / privacy / global-job-applicant What is excitement and passion for us? We define it as a blend of curiosity, ability to unlearn and yet continuously learn, able to connect with meaning and finally the drive to execute ideas till the last mile is achieved. This passion helps us focus on continuous improvement, creative problem solving and collaboration which ensures delivery excellence. Dynamics of the Role Experience working in a continuous improvement. Comfortable working in fast paced environment. High degree of responsibility and ownership, strong multitasking, coordination and tenaciously looking for ways to get results. Ability to work under pressure in a fast paced environment and deliver as per expectations in terms of timelines an quality Self-starter, ability to work independently, handle ambiguous situations and exercise judgement in variety of situations. Strong communication, organizational, verbal & written skills. Supports over vision and strategy of TransUnion CIBIL Operations in support of broader goals. Excellent interpersonal (verbal and written) communication skills are required to support working with internal & external teams. Ability to manage multiple priorities and assess & adjust quickly to changing priorities. Requires leadership qualities to mentor junior members of the team. Quick to learn on all processes. Work together with other team members for cross training and being a back-up to other team members if the situation demands. Collaborating with cross-functional teams in resolving complaints with defined timelines. Complaint Resolution: Responsible for handling and end to end resolution of complaints received on Escalations Channels like RBI, Management, Nodal Officer, Online Grievance Portal etc Comprehend, analyze and action complaints received under various escalation channels as per defined process, timelines and quality Monitor the escalation process in the organization based on the criteria specified by the organization; suggest ways of improving the existing process to increase consumer satisfaction Ensure compliance with established rules to assure that best solutions are executed inclusive of delivery challenges Ensure continuous review and analysis of processes and procedures to identify and implement operational efficiency and consumer satisfaction. Analyze repeat complains and do root cause analysis of escalation for improving the escalation procedures and ensuring compliance with the corporate and regional escalation policies Guide the BPO segment of Transunion CIBIL involved in responding to escalations; ensure minimum TAT for customer escalations and complaint closures Follow-up with members and internal teams for timely resolution Timely response on escalation clarification processes and ensure FTR Work together with other team members for cross training and being a back-up to other team members. Collaborating with cross functional team in resolving complaints within defined timelines Ensure maintenance & management of records under escalation process. Guide the team for exceptional scenarios and ensure smooth functioning of all processes within escalations and grievance operations Responsible for overall monitoring of escalation process Impact Youll Make: Experience and Skills Master s degree in Business Administration/ Operations or a related field. Minimum 5-7 years of relevant experience as a part of Grievance Redressal team in BFSI sector Candidate must be highly proficient in written communication, ability to handle irate customers, document reviews, complaint analysis and complex complaints Proven experience of meeting aggressive TATs with high quality resolution Essential Competencies Ability to build trusting relationships - across all levels and in the immediate / extended team internationally, should be known and regarded as a trusted competent advisor. Driving innovation - A believer in continuous improvement of services, processes and operational efficiency. Demonstrates curiosity and critical thinking. Business Acumen - Spends time to ensure understanding of the business and aligns accordingly. Change agent - Ability to diagnose correctly, design and execute interventions. Ensures communication through appropriate channels in a concise and proactive manner. Execution champion - Focuses and ensures closure without compromising on quality of the output. Raises / flags issues as necessary and moves forward with a solutioning approach This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Specialist II, Consumer Operations Support

Maintaining a database of ESN and OR-OI lists received from equipment sales division Sending pre-commissioning guidelines based on equipment sales information received from the equipment sales division. CSI creation in SAP by collecting all documents along with GST certificate from customer directly or through the dealer and shifting in SAP by collecting and providing all data Coordinating with the Product Manager to create a the new part number in SAP ECB parts + Labour job booking and communicating to Team Leader for forward planning Review of Service after getting it from CTS sales. Discuss with Team Leader and add the into the Regular review of upcoming visits and helping Team leader to make forward plan. IN ORDER TO ensure timely service support towards customers complying the planning process. Customer Value: Improve customer response through effective coordination and communication Escalation at an appropriate level to resolve the customers IN ORDER TO ensure customer satisfaction and improve NPS Warranty failure support: Warranty parts booking against approved ROC in DREAMS and direct ROC database. Keep regular track ollow-up with till delivery of the ROC material to customer. Regular update to customers about the status of the parts Communicate to Dealer and Team Leader for deputation of FSE to close the warranty call once parts delivered at site against ROC. Monitor ROC database and coordinate with TL, FSE and Dealer for timely closure of the ROC in ROC database. Claim registering, Preparation of necessary RMA and delivery challan and coordinate for sending back parts. All priority I and Priority II ECBs must booked and IN ORDER TO reduce mean time to repair (MTTR) improve response time Closing of chargeable jobs in E-Pad. Creation of service invoices and sending the same to customer and maintaining All STP orders must be booked and executed before its due dates. IN ORDER TO improve operational efficiency and customer satisfaction Dealer development: Monitoring distributors Service Operations KPIs through DREAMS database Periodical review with dealer and take appropriate action Training for dealer s service coordinators and new service engineer on DREAMS usage Dealer database management through DREAMS and ensure correctness of the master data and registration of indirect account training, awareness creation and review Compliance with Corporate Guidelines Follow in letter and spirit the Atlas Copco Vision, and core Comply with the Atlas Copco Business Code of Conduct Comply with the policies and procedures communicated from time to time the Safety, and Environment (SEH) norms defined by the organization Perform any other tasks given by supervisor from time to time N ORDER TO enrich the Corporate Culture To succeed, you will need Experience Requirements 2-5 years of relevant experience in administration and customer handling is preferable Knowledge / Educational requirements in any field/ Degree or in Engineering Personality requirements Excellent communication and Interpersonal skills. Good temperament Committed team player. High levels of energy and drive. A ccountability & Customer Focus . In return, we offer you The Atlas Copco Group serves customers through innovative compressors, vacuum solutions, generators, pumps, power tools and assembly systems. We are a global and diverse Group of many strong brands and around 34 000 employees representing different cultures in more than 180 countries. We have a wide range of positions so whatever your interests or area of expertise, we offer interesting challenges and the opportunity to grow. Passionate people create exceptional things. We believe in challenging the status quo, always looking for a better way. Our leading edge technology enables us to innovate for a sustainable future. We believe that people make it happen and with us you are empowered to act. Your ideas can make a real difference and contribute to the quality of life for people everywhere. Passionate people create exceptional things At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology enables us to innovate for a sustainable future. We believe that people make it happen and with us you are empowered to act. Your ideas can make a real difference and contribute to the quality of life for people everywhere. We offer a wide range of interesting job roles and many opportunities to grow. This is where it begins Join us at the Home of Industrial Ideas.

Our Purpose Title and Summary Executive Assistant Who is Mastercard? Mastercard is a global technology company in the payments industry. We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview: We are seeking a highly organized and proactive Executive Assistant to provide comprehensive administrative and operational support to a fast-paced executive and their leadership team. This role is crucial in ensuring smooth day-to-day department operations, enabling our leaders to focus on strategic initiatives. The ideal candidate will be a meticulous planner, an exceptional communicator, and a trusted partner who can anticipate needs, manage complex schedules, and maintain the highest standards of professionalism and confidentiality. The Role: * Efficiently manage complex calendars for the assigned executive, including scheduling internal and external meetings, appointments, and conferences across multiple time zones. Anticipate scheduling conflicts and proactively propose solutions, prioritizing commitments effectively. * Prepare and distribute pre-meeting materials and agendas, ensuring executives are well-prepared for all engagements. * Makes travel arrangements, both domestic and international, for senior staff including booking flights, cars and hotels. Processes visa applications when necessary. * Plans and coordinates events, on or off site, with both internal and external participants. Coordinates with guest speakers, catering, venue booking and other event specific needs. * Manages expense reporting in-line with company Travel and Entertainment policy. * Creates and edits presentations, and other communications. * Researches complex issues on behalf of the executive. * Manages adhoc administrative programs for the department and utilizes spreadsheets or databases to monitor departmental information and generate reports. * Supports the onboarding of new team members. * Serve as administrative liaison with others within and outside the company. * May monitor and coordinate work of other employees or temporaries. All About You and What you need to bring: * Minimum of 5-7 years of progressive experience as an Executive Assistant, preferably supporting senior-level executives in a fast-paced, complex corporate environment. * Proven ability to manage multiple priorities, strong attention to detail, and a high degree of accuracy. * Outstanding written and verbal communication skills, with the ability to interact professionally and articulately with all levels of staff and external contacts. * Expert-level proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and experience with various collaboration tools (e.g., Microsoft Teams, Zoom, SharePoint), and expense reporting. * A true people person who fosters positive relationships and collaborates effectively with internal teams and external partners. * Demonstrates a collaborative spirit, actively contributes to team goals, and supports colleagues to achieve shared success. * Demonstrated ability to handle sensitive information with the utmost discretion and maintain strict confidentiality. * A self-starter who anticipates needs, identifies potential issues, and proposes solutions without constant supervision.

Lead business & should manage commercial & residential projects Key Responsibilities: Team Leadership & Project Management: Lead, mentor, and coordinate a team of interior designers and project staff. Oversee end-to-end project execution from concept development to final installation. Manage timelines, budgets, resources, and client communications. Client Engagement: Act as the primary point of contact for clients throughout the design process. Conduct design consultations and present proposals, layouts, and material boards. Build long-term relationships to drive repeat and referral business. Design Oversight: Ensure design quality, originality, and alignment with client expectations and brand standards. Approve mood boards, design concepts, and technical drawings. Stay updated with current design trends, materials, and innovations. Operational Support: Assist in building internal processes and workflows for the new firm. Liaise with vendors, contractors, and suppliers for timely delivery and execution. Contribute to pricing strategy, budgeting, and cost estimation.

As the Team Lead - Employee Transport, you will be pivotal in overseeing and managing the transportation services provided to our employees. Your focus will be on planning, implementing, and monitoring our transport operations to ensure they are not only safe but also efficient and cost-effective. You must have strong leadership skills and a thorough understanding of transport logistics. In this role you will be reporting to Director, Enterprise Real Estate, India. Key Responsibilities Oversee and manage employee transport operations effectively. Coordinate routes, schedules, and transport services to meet employee needs. Ensure that all safety protocols are always followed and take the necessary precautions to mitigate any potential risks. Handle employee queries and feedback regarding transport services. Monitor and maintain the availability of the transport fleet as per AMPI requirement. Lead and motivate the entire transport team, transport vendors, contract staff, and drivers to ensure adherence to guidelines. Define roles, responsibilities, and detailed KRA s for all team members and vendors, and review performances on a regular basis. Coordinate for periodic review of contract management. Conduct regular vendor performance and fleet management evaluations for all contracted vendors. Conduct weekly/monthly reviews with vendors on their performance, staff attendance, compliance, and drivers conduct. Coordinate with Security Services team for Escort Guard requirements etc. Conduct regular monitoring and training for all drivers on safe driving and behavior while on duty. Arrange monthly transport meetings with AMPI Business Groups to address transport-related issues and expectations. Coordinate the arrangement of cabs and airport pickups/drops for guests/visitors Ensure adherence to transport policy, SOP, local laws and industry best practices. Develop budgets and annual plans to manage transport service as per organizational needs. Maintain the MIS tracker for provision vs. actual spent. Required Qualifications Qualifications Experience Minimum experience with 10+ years in similar role Internal/External Stakeholder Management Managing team of 5-10 members Preferred Qualifications Experience with employee commute management platform such as Routematic Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U. S. based financial planning company headquartered in Minneapolis with a global presence. The firm s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if youre talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Full-Time/Part-Time Timings (2:00p-10:30p) India Business Unit AWMPO AWMPS Presidents Office Job Family Group

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digitalinnovation are redefining industries and were leading the charge. Genpact’s AIGigafactory, our industry-first accelerator, is an example of how were scalingadvanced technology solutions to help global enterprises work smarter, growfaster, and transform at scale. From large-scale models to agentic AI, ourbreakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solvingreal-world problems, and want to be part of a team that’s shaping the future,this is your moment Genpact (NYSE: G) is an advanced technology services and solutionscompany that delivers lasting value for leading enterprises globally. Throughour deep business knowledge, operational excellence, and cutting-edge solutionswe help companies across industries get ahead and stay ahead. Powered bycuriosity, courage, and innovation, our teams implement data, technology, andAI to create tomorrow, today. Inviting applications forthe role of Process Associate – Underwriting / Broker Technical SupportSpecialist Your role will require youto utilize your skills to process transactions for the Underwriting / BrokerSupport Teams. You will require to the processing with expected accuracy andwithin the expected timelines as per the business requirement. Responsibilities Transaction processing for Broker support team (Wholesale ops) Monitor and attend to requests via service platforms that require action in a timely manner Responsible to comprehend, good customer service attitude to clearly articulate the resolution. Responsible to balance dynamic volumes of workloads and to reach targets and deadlines on a timely basis. Ensure repository of record is accurate and current to ensure outputs and client deliverables will be produced according to guidelines and policy detail. Operational support with multiple activities for client service teams Perform necessary activities to support broking teams in collaborating with account management to initiate a renewal, preparing and submitting marketing proposals to underwriters, processing endorsements and Policy Checking requests Qualifications we seek inyou! Minimum Qualifications Graduate with an excellent interpersonal, communication and presentation skills, both verbal and written Should understand Basics of Insurance (if experienced) Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation. Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote) Proficient in English language- both written (Email writing) and verbal A strong attention to detail; analytical skills and the ability to multi-task are important Preferred Qualification andExperience Candidate having Broker (US P&C insurance) experience would be an asset A strong attention to detail; analytical skills and the ability to multi-task are important Ability to work collaboratively as a key member of a team and independently with minimum supervision Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure Why join Genpact? * Be a transformation leader Work at the cutting edge of AI, automation,and digital innovation * Make an impact Drive change for global enterprises and solve businesschallenges that matter * Accelerate your career Get hands-on experience, mentorship, andcontinuous learning opportunities * Work with the best Join 140,000+ bold thinkers and problem-solvers whopush boundaries every day * Thrive in a values-driven culture Our courage, curiosity, andincisiveness - built on a foundation of integrity and inclusion - allow yourideas to fuel progress Come join the tech shapers and growth makers at Genpact and take yourcareer in the only direction that matters: Up. Lets build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants forall positions without regard to race, color, religion or belief, sex, age,national origin, citizenship status, marital status, military/veteran status,genetic information, sexual orientation, gender identity, physical or mentaldisability or any other characteristic protected by applicable laws. Genpact iscommitted to creating a dynamic work environment that values respect andintegrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to processjob applications and applicants are not required to pay to participate in ourhiring process in any other way. Examples of such scams include purchasing a'starter kit,' paying to apply, or purchasing equipment or training.

The Back Office Manager provides full leadership and supervisory responsibilities. Provides operational / service leadership and direction to team members.

Overview In this role, we are seeking an Associate Manager Offshore Program & Delivery Management to oversee program execution, governance, and service delivery across DataOps, BIOps, AIOps, MLOps, Data IntegrationOps, SRE, and Value Delivery programs. This role requires expertise in offshore execution, cost optimization, automation strategies, and cross-functional collaboration to enhance operational excellence. Manage and support DataOps programs, ensuring alignment with business objectives, data governance standards, and enterprise data strategy. Assist in real-time monitoring, automated alerting, and self-healing mechanisms to improve system reliability and performance. Contribute to the development and enforcement of governance models and operational frameworks to streamline service delivery and execution roadmaps. Support the standardization and automation of pipeline workflows, report generation, and dashboard refreshes to enhance efficiency. Collaborate with global teams to support Data & Analytics transformation efforts and ensure sustainable, scalable, and cost-effective operations. Assist in proactive issue identification and self-healing automation, enhancing the sustainment capabilities of the PepsiCo Data Estate. Responsibilities Support DataOps and SRE operations, assisting in offshore delivery of DataOps, BIOps, Data IntegrationOps, and related initiatives. Assist in managing day-to-day DataOps activities, including incident resolution, SLA adherence, and stakeholder engagement. Assist in implementing governance frameworks, tracking KPIs, and ensuring adherence to operational SLAs. Contribute to process standardization and automation efforts, improving service efficiency and scalability. Promote a customer-centric approach, ensuring high service quality and proactive issue resolution. Collaborate with onshore teams and business stakeholders, ensuring alignment of offshore activities with business needs. Monitor and optimize resource utilization, leveraging automation and analytics to improve productivity. Support continuous improvement efforts, identifying operational risks and ensuring compliance with security and governance policies. Participate in Agile work intake and management processes, contributing to strategic execution within data platform teams. Provide operational support for cloud infrastructure and data services, ensuring high availability and performance. Document and enhance operational policies and crisis management functions, supporting rapid incident response. Promote a customer-centric approach, ensuring high service quality and proactive issue resolution. Assist in team development efforts, fostering a collaborative and agile work environment. Adapt to changing priorities, supporting teams in maintaining focus on key deliverables. Qualifications 6+ years of technology experience in a global organization, preferably in the CPG industry. 4+ years of experience in Data & Analytics, with a foundational understanding of data engineering, data management, and operations. 3+ years of cross-functional IT experience, working with diverse teams and stakeholders. 12 years of leadership or coordination experience, supporting team operations and service delivery. Strong communication and collaboration skills, with the ability to convey technical concepts to non-technical audiences. Customer-focused mindset, ensuring high-quality service and responsiveness to business needs. Experience in supporting technical operations for enterprise data platforms, preferably in a Microsoft Azure environment. Basic understanding of Site Reliability Engineering (SRE) practices, including incident response, monitoring, and automation. Ability to drive operational stability, supporting proactive issue resolution and performance optimization. Strong analytical and problem-solving skills, with a continuous improvement mindset. Experience working in large-scale, data-driven environments, ensuring smooth operations of business-critical solutions. Ability to support governance and compliance initiatives, ensuring adherence to data standards and best practices. Familiarity with data acquisition, cataloging, and data management tools. Strong organizational skills, with the ability to manage multiple priorities effectively.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digitalinnovation are redefining industries and were leading the charge. Genpact’s AIGigafactory, our industry-first accelerator, is an example of how were scalingadvanced technology solutions to help global enterprises work smarter, growfaster, and transform at scale. From large-scale models to agentic AI, ourbreakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solvingreal-world problems, and want to be part of a team that’s shaping the future,this is your moment Genpact (NYSE: G) is an advanced technology services and solutionscompany that delivers lasting value for leading enterprises globally. Throughour deep business knowledge, operational excellence, and cutting-edge solutionswe help companies across industries get ahead and stay ahead. Powered bycuriosity, courage, and innovation, our teams implement data, technology, andAI to create tomorrow, today. Inviting applications forthe role of Process Associate – Underwriting / Broker TechnicalSupport Specialist Your role will require youto utilize your skills to process transactions for the Underwriting / BrokerSupport Teams. You will require to the processing with expected accuracy andwithin the expected timelines as per the business requirement. Responsibilities Transaction processing for Broker support team (Wholesale ops) Monitorand attend to requests via service platforms that require action in a timelymanner Responsible to comprehend, good customer service attitude to clearly articulate the resolution. Responsible to balance dynamic volumes of workloads and to reach targets and deadlines on a timely basis. Ensure repository of record is accurate and current to ensure outputs and client deliverables will be produced according to guidelines and policy detail. Operational support with multiple activities for client service teams Performnecessary activities to support broking teams in collaborating with accountmanagement to initiate a renewal, preparing and submitting marketing proposalsto underwriters, processing endorsements and Policy Checking requests Qualifications we seek inyou! Minimum Qualifications Graduate with an excellent interpersonal, communication and presentation skills, both verbal and written Should understand Basics of Insurance (if experienced) Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation. Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote) Proficient in English language- both written (Email writing) and verbal A strong attention to detail; analytical skills and the ability to multi-task are important Preferred Qualification andExperience Candidate having Broker (US P&C insurance) experience would be an asset A strong attention to detail; analytical skills and the ability to multi-task are important Ability to work collaboratively as a key member of a team and independently with minimum supervision Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure Why join Genpact? * Be a transformation leader Work at the cutting edge of AI, automation,and digital innovation * Make an impact Drive change for global enterprises and solve businesschallenges that matter * Accelerate your career Get hands-on experience, mentorship, andcontinuous learning opportunities * Work with the best Join 140,000+ bold thinkers and problem-solvers whopush boundaries every day * Thrive in a values-driven culture Our courage, curiosity, andincisiveness - built on a foundation of integrity and inclusion - allow yourideas to fuel progress Come join the tech shapers and growth makers at Genpact and take yourcareer in the only direction that matters: Up. Lets build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants forall positions without regard to race, color, religion or belief, sex, age,national origin, citizenship status, marital status, military/veteran status,genetic information, sexual orientation, gender identity, physical or mentaldisability or any other characteristic protected by applicable laws. Genpact iscommitted to creating a dynamic work environment that values respect andintegrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to processjob applications and applicants are not required to pay to participate in ourhiring process in any other way. Examples of such scams include purchasing a'starter kit,' paying to apply, or purchasing equipment or training.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digitalinnovation are redefining industries and were leading the charge. Genpact’s AIGigafactory, our industry-first accelerator, is an example of how were scalingadvanced technology solutions to help global enterprises work smarter, growfaster, and transform at scale. From large-scale models to agentic AI, ourbreakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solvingreal-world problems, and want to be part of a team that’s shaping the future,this is your moment Genpact (NYSE: G) is an advanced technology services and solutionscompany that delivers lasting value for leading enterprises globally. Throughour deep business knowledge, operational excellence, and cutting-edge solutionswe help companies across industries get ahead and stay ahead. Powered bycuriosity, courage, and innovation, our teams implement data, technology, andAI to create tomorrow, today. Inviting applications forthe role of Process Associate – Underwriting / Broker TechnicalSupport Specialist Your role will require youto utilize your skills to process transactions for the Underwriting / BrokerSupport Teams. You will require to the processing with expected accuracy andwithin the expected timelines as per the business requirement. Responsibilities Transaction processing for Broker support team (Wholesale ops) Monitorand attend to requests via service platforms that require action in a timelymanner Responsible to comprehend, good customer service attitude to clearly articulate the resolution. Responsible to balance dynamic volumes of workloads and to reach targets and deadlines on a timely basis. Ensure repository of record is accurate and current to ensure outputs and client deliverables will be produced according to guidelines and policy detail. Operational support with multiple activities for client service teams Performnecessary activities to support broking teams in collaborating with accountmanagement to initiate a renewal, preparing and submitting marketing proposalsto underwriters, processing endorsements and Policy Checking requests Qualifications we seek inyou ! Minimum Qualifications Graduate with an excellent interpersonal, communication and presentation skills, both verbal and written Should understand Basics of Insurance (if experienced) Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation. Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote) Proficient in English language- both written (Email writing) and verbal A strong attention to detail; analytical skills and the ability to multi-task are important Preferred Qualification andExperience Candidate having Broker (US P&C insurance) experience would be an asset A strong attention to detail; analytical skills and the ability to multi-task are important Ability to work collaboratively as a key member of a team and independently with minimum supervision Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure Why join Genpact? * Be a transformation leader Work at the cutting edgeof AI, automation, and digital innovation * Make an impact Drive change for global enterprisesand solve business challenges that matter * Accelerate your career Get hands-on experience,mentorship, and continuous learning opportunities * Work with the best Join 140,000+ bold thinkers andproblem-solvers who push boundaries every day * Thrive in a values-driven culture Our courage,curiosity, and incisiveness - built on a foundation of integrity and inclusion- allow your ideas to fuel progress Come join the tech shapers and growth makers atGenpact and take your career in the only direction that matters: Up. Lets build tomorrow together Genpact is an Equal Opportunity Employer and considersapplicants for all positions without regard to race, color, religion or belief,sex, age, national origin, citizenship status, marital status, military/veteranstatus, genetic information, sexual orientation, gender identity, physical ormental disability or any other characteristic protected by applicable laws.Genpact is committed to creating a dynamic work environment that values respectand integrity, customer focus, and innovation. Furthermore, please do note that Genpact does notcharge fees to process job applications and applicants are not required to payto participate in our hiring process in any other way. Examples of such scamsinclude purchasing a 'starter kit,' paying to apply, or purchasing equipment ortraining.

Job TitleOracle EPM Consultant Experience10+ yrs LocationBangalore/Pune. Job TypeFull Time Relanto is looking for Oracle EPM Consultants to join our team of experts for Bangalore/Pune Location. Take your career to new heights with our talented professionals. Don't miss out on this amazing opportunity. About Us Relanto.ai is a cutting-edge IT services company at the forefront of revolutionizing business operations through Intelligent Automation, Digital Transformation, and harnessing the power of Data and AI. Our passion lies in creating solutions that empower businesses to achieve unprecedented efficiency, innovation, and growth. Responsibilities: Building allocation rules Reconciling elimination balances during period close Monitoring interfaces between Fusion GL and FCCS Developing reporting capabilities within FCCS to meet accounting requirements 9.The flexibility to work on any related tasks assigned to them. Qualification Bachelor's degree in computer science, software engineering, information systems or a related field with 10+ years of Industry experience. Proven experience as a Oracle EPM consultant with Implementation and support. Experience with FCCS is a must. ARCS and TRCS - having knowledge over these applications will be preferred. Strong expertise in EPM technology (ARCS, FCCS, and TRCS) Experience in operational support would be a plus. Basic understanding of Oracle GL, since it is our source system Perks & Benefits: Health and WellnessHealthcare policy covering your family and parents. Professional DevelopmentLearn and propel your career. We provide workshops, funded online courses and other learning opportunities based on individual needs. Rewards and RecognitionsRecognition and rewards programs in place to celebrate your achievements and contributions. Why join Relanto Health & FamilyComprehensive benefits for you and your loved ones, ensuring well-being. Growth MindsetContinuous learning opportunities to stay ahead in your field. Dynamic & InclusiveVibrant culture fostering collaboration, creativity, and belonging. Career LadderInternal promotions and clear path for advancement. Recognition & RewardsCelebrate your achievements and contributions. Work-Life HarmonyFlexible arrangements to balance your commitments. To find out more about us, head over to our Website and LinkedIn

Organize and coordinate assigned client account work in a timely and profitable manner. Ensure Program Requirements are clearly documented, communicated, and updated throughout the organization, and leverage support where needed. Collaborate and coordinate with Operations, Support Services, Quality Assurance, Sales, Business Development and other affiliated stakeholders to ensure that clients experience superior service. Prepare client proposals, report specifications, technical information, and leverage data to add value for client programs. Prepare client proposals, report specifications, technical information, etc. Provide technical consulting services to clients directly and/or through coordination with internal technical team. Follow up on inquiry calls; respond to specific client inquiries promptly and professionally. Participate in trade shows and technical conferences when necessary. Work with business support to bill clients in a timely, concise and profitable manner. Provide technical support to in house employees as required. Maintain up to date knowledge of procedures, client requirements, and technical subject matter and utilize that knowledge to provide superior service and manage programs. Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices. Performs other duties as directed. General Bachelors degree or equivalent, plus five years of directly related experience. Familiarity with industry associations, technical committees, industry best practice which would add value for client program management. Working knowledge of Word, Excel, Internet, Access, e-mail and other company Software programs (i.e., LIMS, Advantage, etc.). Demonstrated written, oral and interpersonal skills with the ability to effectively communicate with all levels of in-house staff and clients. Must be able to identify problems and offer workable solutions.

The purpose of this role is to execute data processing for our clients. This role is able to understand the input file requirements and output file requirements, along with data processing capabilities. The end result is a role that delivers data processing results for our clients. Job Description: Bachelors degree in Statistics, Mathematics, Computer Science, or a related field 2+years of experience working with UNCLE, Q, Dimension, SPSS syntax or similar data processing software. Experience working with data for large, multi-market complex projects Experience in data processing - including weighting, stacking and sig testing, with good understanding of industry best practices Should be able to perform extensive quality checks and data validation to ensure accuracy. Coordinate with internal project managers / client services team members to finalize materials (data processing spec forms); provide guidance on tool functionality and solutions. Develop and maintain data processing workflows and documentation. Microsoft Excel skills required with VBA macro writing experience/knowledge a plus Should be comfortable to work in night shifts - rotational, 24/7 operational support and working on weekends - Roaster Client-focused with strong consulting, communication, and collaboration skills. Emotionally intelligent, adept at conflict resolution, and thrives in high-pressure, fast-paced environments. Demonstrates ownership, problem-solving ability, and effective multitasking and prioritization Location: DGS India - Mumbai - Thane Ashar IT Park Brand: Merkle Time Type: Full time Contract Type: Permanent

The purpose of this role is to execute data processing for our clients. This role is able to understand the input file requirements and output file requirements, along with data processing capabilities. The end result is a role that delivers data processing results for our clients. Job Description: Bachelors degree in Statistics, Mathematics, Computer Science, or a related field 2+years of experience working with UNCLE, Q, Dimension, SPSS syntax or similar data processing software. Experience working with data for large, multi-market complex projects Experience in data processing - including weighting, stacking and sig testing, with good understanding of industry best practices Should be able to perform extensive quality checks and data validation to ensure accuracy. Coordinate with internal project managers / client services team members to finalize materials (data processing spec forms); provide guidance on tool functionality and solutions. Develop and maintain data processing workflows and documentation. Microsoft Excel skills required with VBA macro writing experience/knowledge a plus Should be comfortable to work in night shifts - rotational, 24/7 operational support and working on weekends - Roaster Client-focused with strong consulting, communication, and collaboration skills. Emotionally intelligent, adept at conflict resolution, and thrives in high-pressure, fast-paced environments. Demonstrates ownership, problem-solving ability, and effective multitasking and prioritization Location: DGS India - Mumbai - Thane Ashar IT Park Brand: Merkle Time Type: Full time Contract Type: Permanent