Operational Risk Data Quality Associate

This role offers an exciting opportunity to collaborate with Markets Front Office Controls managers within the Corporate and Investment Bank. The professional will ensure the accuracy, completeness, and timeliness of operational risk event data, aligning with Firmwide Operational Risk Event Standards. Additionally, the team member will oversee governance and reporting, conduct thematic analysis, and present findings to senior management to support informed decision-making.

As an Operational Risk Data Quality Associate within the Central Controls Office, you will support and coordinate with Markets Front office Controls managers within the Corporate and Investment Bank (CIB). You will be responsible for reviewing the data quality of operational risk events to ensure accuracy, completeness, and timeliness in line with Firmwide Operational Risk Event Standards. You will manage the governance and reporting aspects of the process, conduct thematic analysis, and share the results with senior management to aid decision-making.

Job Responsibilities:

• Manage the full lifecycle of operational risk events from capture to approval, ensuring alignment with firmwide standards.
• Coordinate with Control Managers to ensure the accurate and timely recording of operational risk events in the firmwide database.
• Ensure each attribute is substantiated in accordance with approved source documentation requirements.
• Identify opportunities to continuously improve existing processes by leveraging data quality techniques and automation tools.
• Conduct periodic training sessions to enhance the quality of first submissions by Control Managers.
• Build self-serve reporting and visualizations to provide stakeholders with visibility into metrics related to accuracy and timeliness.
• Support governance-related activities pertaining to the operational risk events lifecycle

Required qualifications, capabilities, and skills

- Relevant experience in banking and financial services with an extensive knowledge of Markets products
- Bachelor's degree or equivalent experience within financial services, especially in controls, audit, quality assurance, risk management, or compliance- Excellent written and verbal communication skills, with the ability to influence senior management and tailor messages for executive audiences- Expert-level data quality skills, with experience working in quality assurance teams- Proven experience in stakeholder management and problem-solving skills- Skilled at analyzing opportunities, recommending solutions, and communicating effectively & confidently (both verbal and written)- Strong organizational and task management skills, capable of balancing multiple initiatives under tight deadlines in a dynamic environment- Disciplined approach to managing and improving processes and controls- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) with the ability to develop compelling and meaningful executive presentations that will promote opportunities/recommendations for improvement.