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5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
You are a part of a global energy business that is dedicated to delivering light, heat, and mobility to millions of people daily. The company is at the forefront of tackling complex challenges that are crucial for the future. Joining the Finance Team will allow you to be a part of a world-class team that is making energy cleaner and better. As a Supply, Demand & DRP Planner, your primary responsibility is to create short- and long-term plans at the item/location level for stock movements across the distribution network. Your role involves providing analytical support to the planning process, ensuring accurate information dissemination to business customers and support teams through the use of information technology systems. You will work towards maximizing stock availability and minimizing stock obsolescence by creating feasible shipping plans from various locations across the network. In this role, you will manage planning processes for the items in your portfolio, guaranteeing the right products are available at the right time and place to meet customer demand and operational targets. You will lead end-to-end planning activities, including demand forecasting, supply planning, and distribution requirements planning (DRP). Analyzing consumption trends and historical data to determine procurement needs and production volumes will be a key part of your responsibilities. Collaboration with cross-functional teams such as Procurement, Manufacturing, Sales, Logistics, and Finance is essential for successful planning. You will be expected to continuously improve planning processes and tools to enhance supply chain responsiveness and agility. Additionally, you will support the Team Leader with daily operational coordination and act as the first point of contact for planning-related queries and documentation. To excel in this role, you should possess a minimum of 5-8 years of experience in planning roles and have expertise in high-frequency supply chain planning environments. Strong analytical, quantitative, and communication skills are crucial. Proficiency in ERP systems and the ability to work well under pressure in a fast-paced environment are also required. This position does not entail travel but may involve relocation within the country. It offers a hybrid working model combining office and remote work. Your compliance with company policies, attention to detail, and ability to maintain professional relationships with internal and external stakeholders are vital to your success in this role.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
As bp transitions to an integrated energy company, you must adapt to a changing world and maintain driven performance. The Customers & Products (C&P) business area is setting up a business and technology centre (BTC) in Pune, India. This initiative aims to support the delivery of an enhanced customer experience and drive innovation by building global capabilities at scale, using technology, and developing deep expertise. The BTC will be a core and connected part of bp's business, bringing together colleagues who report into their respective part of C&P and work collaboratively with other functions across the organization. This is an exciting time to join bp and the Customers & Products BTC. In the role of Sales Support Associate, you will provide support to the assigned area and collaborate within the TA Fleet team to ensure an outstanding customer experience for fleet customers and channel partners. This position is interactive and fast-paced, offering broad connectivity to various parts of the business. Your role is crucial in maintaining a high level of service for current customers, facilitating business development execution, and supporting new account generation efforts. Your responsibilities will include executing and coordinating Sales Manager deal negotiations, account planning, account reviews, and gathering customer and industry insights. You will handle the coordination of customer set up requests in ABS and Salesforce with cross-functional teams, ensuring successful execution by resolving process, time management, data requirements, and outputs. Additionally, you will address daily sales operational issues, assist in managing customer contractual commitments, and support various assigned tasks to ensure smooth operations and customer satisfaction. To excel in this role, you should have 2-5 years of experience supporting Sales, Supply, Marketing, or finance organizations. Advanced skills in Microsoft Office, particularly Excel and PowerPoint, as well as a proven record of project management and coordination experience are essential. Experience with SAP and Salesforce is a plus, and knowledge of Power BI, Big Data Analytics, US commercial and contractual terms, and accounting principles are advantageous. Strong written and verbal communication skills in English, customer and account relationship management, critical thinking abilities, and a foundational understanding of risk mitigation are key qualifications for this position. You will collaborate with various teams within bp, including Fleet Sales team - M&C Americas, bp Legal, Marketing, Supply, Demand Management, Customer Excellence Team, Technology Team, Franchise Team, bp Pulse, and bp Corp Tax Team. Negligible travel is expected for this role, and it is eligible for relocation within the country. Please note that this position is not available for remote working. The shift time for this role is from 5:30 pm to 2:30 am IST. You will be required to utilize your skills in channel management, customer service design, demand management, operational pricing, sales forecasting, and customer segmentation, among others, to contribute effectively to the sales strategy and customer experience initiatives. If selected for this role, your employment may be contingent upon adherence to local policy, including pre-placement drug screening, physical fitness review, and background checks.,
Posted 1 week ago
5.0 - 7.0 years
0 Lacs
Pune, Maharashtra, India
Remote
Entity: Customers & Products Job Family Group: Sales Group Job Description: Aviation&aposs vision is to be the fuel and services partner of choice for their customer. We are on a journey to transform our business to become the highest performing & customer centric aviation fuel company of choice. The key to unlocking this is the key role we play in bp&aposs net zero ambition; with a key focus on rapid balanced aviation fuel growth, as well as the electrification of our fleet. Aviation is a global business operating in 55 countries within 4 global regions, safely providing fuel to over 200 operated sites and over 200 NOJVs. Our frontline operations can vary from a team of :60 at a major airport through to a team of 2 at a general aviation site, and can be located in major cities through to very remote locations globally. As bp transitions to an integrated energy company, we must adapt to a changing world and maintain competitive performance. bps customers & products (C&P) business area is setting up a business and technology centre (BTC) in Pune, India . This will support the delivery of an enhanced customer experience and drive innovation by building global capabilities at scale, leveraging technology, and developing deep expertise. The BTC will be a core and connected part of our business, bringing together colleagues who report into their respective part of C&P, working together with other functions across bp. This is an exciting time to join bp and the customers & products BTC! Job Overview: The purpose of the role is to work as part of the aviation customer excellence teams in order to enable efficient and effective processes by playing an integral part in order-to-cash operations. This would include managing pre-sales activities, post-sales activities, pricing administration, projects and continuous improvement. The role also includes system set up activities, project delivery, supporting gross margin targets and providing internal advice across the business. In order to drive business process improvement, the role will work across aviation to measure the effectiveness of existing business processes and develops sustainable, repeatable and quantifiable business process improvements. Shift Timing: Rotational Shifts Duties and Responsibilities: Proven experience of minimum 5 years Managing and delivering pricing administration activities according to pre-set SLAs within the PROS pricing system. Identify and drive continuous improvements in customer experience and Aviation efficiency. Supporting queries and dispute management. Performs super user role for specific Aviation systems. Shift work will be required. Qualification and Experience: Bachelor degree and / or equivalent experience with a successful track record in process excellence or similar supporting roles. Strong interpersonal and communication skills with the ability to build relationships and influence at all levels. Proven experience in analysing and developing complex processes and an ability to successfully articulate these to the customer and internal colleagues. Previous experience in pricing administration activities Ability to demonstrate strong cross- cultural relationship building skills. Good knowledge of commercial and general aviation business is preferable. Data and systems knowledge including good understanding or experience of PROS, Salesforce, SAP and Appian systems would be an advantage. Understanding agile methodology is an advantage Fluent in English mandatory Travel Requirement No travel is expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is not available for remote working Skills: Aviation, Channel Management, Customer promise execution, Customer Segmentation, Customer Service, Customer Service Design, Delivers an effortless customer experience, Demand Management, Digital fluency, Internal alignment, Negotiating value, Offer and product knowledge, Operational pricing, Pricing Administration, Sales forecasting/demand planning, Sector, market, customer and competitor understanding, Using insights dashboards Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bps recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks. Show more Show less
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
As bp transitions to an integrated energy company, you must adapt to a changing world and maintain driven performance. bps customers & products (C&P) business area is setting up a business and technology centre (BTC) in Pune, India. This will support the delivery of an enhanced customer experience and drive innovation by building global capabilities at scale, using technology, and developing deep expertise. The BTC will be a core and connected part of our business, bringing together colleagues who report into their respective part of C&P, working together with other functions across bp. This is an exciting time to join bp and the customers & products BTC. We play to win, and our customers" success is our business. The Sales Support Associate provides support to the assigned area and works within the TA Fleet team to ensure an outstanding customer experience for our many fleet customers and channel partners. It is an interactive and fast-paced position with broad connectivity to various parts of the business. The position is vital in assisting in maintaining a high level of service for current customers, business development execution, and support of new account generation. This role works across multiple customer channels, with cross-functional bp teams and external customers in direct support of driving the Sales strategy: the goal of winning versus our competitors through process sustainability, customer operational excellence, and performing brand and customer growth strategies across all channels of trade. In this role, you will be responsible for executing and coordinating Sales Manager deal negotiations, account planning, account reviews, and gathering customer and industry insights. You will project handle the coordination of customer set up requests in ABS and Salesforce with various cross-functional teams, resolve process and time management issues, and ensure successful execution. Additionally, you will run daily sales operational issues, assist in managing customer contractual commitments, and support various assigned tasks such as triage of group emails, fuel rebate processing, and conference/trade show tasks. You will be the single point of contact for building customer relationships and managing marketing programs, offer delivery, volume demand forecasting, and account-profile management while ensuring bp's safety, risk, and compliance culture and expectations are met. To be successful in this role, you should have 2-5 years of experience supporting Sales, Supply, Marketing, and/or finance organizations, advanced Microsoft Office skills (especially Excel and PowerPoint), proven project management and/or coordination experience, and familiarity with SAP and Salesforce. Knowledge of Power BI, Big Data Analytics, US commercial and contractual terms, US Fuels and convenience, US geography, and proficiency in written and verbal communication in English are essential. Furthermore, you must possess critical thinking skills, foundational knowledge of accounting principles, customer and account relationship management skills, and risk mitigation abilities. This role involves working closely with the Fleet Sales team, Customers, bp Legal, Marketing, Supply, Demand Management, Customer Excellence Team, Technology Team, Franchise Team, bp Pulse, and bp Corp Tax Team. Negligible travel is expected, and the shift timing is from 5:30 pm to 2:30 am IST. Relocation assistance is available within the country, and remote working is not an option for this position. Your skills in channel management, customer promise execution, customer segmentation, customer service design, delivering an effortless customer experience, demand management, digital fluency, internal alignment, negotiating value, offer and product knowledge, operational pricing, sales forecasting/demand planning, sector, market, customer, and competitor understanding, and using insights dashboards will be utilized in this role.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
The role of Aviation Customer Excellence Team Member involves working as part of the aviation customer excellence teams to facilitate efficient and effective processes within order-to-cash operations. This position plays a crucial role in managing pre-sales and post-sales activities, pricing administration, projects, and continuous improvement efforts. In addition, the responsibilities include system set up activities, project delivery, supporting gross margin targets, and providing internal advice across the business. The individual is expected to have a minimum of 5 years of proven experience in managing and delivering pricing administration activities within set SLAs using the PROS pricing system. They should be adept at identifying and implementing continuous improvements to enhance customer experience and increase Aviation efficiency. The role also involves supporting queries and dispute management, acting as a super user for specific Aviation systems, and may require shift work. Candidates for this position should possess a Bachelor's degree or equivalent experience with a successful track record in process excellence or similar supporting roles. Strong interpersonal and communication skills are essential, along with the ability to build relationships and influence individuals at all levels. The ideal candidate should have experience in analysing and developing complex processes and effectively communicating these to customers and internal colleagues. Previous experience in pricing administration activities is required, and familiarity with commercial and general aviation business is preferred. Moreover, candidates should have knowledge of data and systems, including experience with PROS, Salesforce, SAP, and Appian systems. An understanding of agile methodology is advantageous, and fluency in English is mandatory. The position does not involve travel, and relocation assistance within the country is available. In summary, the Aviation Customer Excellence Team Member plays a key role in driving business process improvement, ensuring efficient order-to-cash operations, and enhancing the overall customer experience within the aviation sector. The position requires a combination of technical expertise, analytical skills, and strong communication abilities to support the goals of the aviation business effectively.,
Posted 1 month ago
8.0 - 12.0 years
0 Lacs
pune, maharashtra
On-site
The role of Aviation Customer Excellence Team Lead involves working as part of the aviation customer excellence teams to enable efficient and effective processes by playing an integral part in order-to-cash operations. This includes managing pre-sales and post-sales activities, pricing administration, projects, continuous improvement, system set up activities, project delivery, supporting gross margin targets, and providing internal advice across the business. The primary goal is to drive business process improvement by measuring existing business processes" efficiency and developing sustainable, repeatable, and quantifiable improvements. Key Responsibilities: - Managing the aviation pricing team of approximately 6 members. - Acting as a Subject Matter Expert for complex deals to support aviation internal stakeholders. - Supporting global project implementation through providing process and systems input. - Providing input, support, and challenge to projects requiring pricing expertise. - Identifying and driving continuous improvements in customer experience and Aviation efficiency within the team. - Supporting queries and dispute management, driving corrections and improvements in pricing administration to support an effective order-to-cash process. - Managing and delivering pricing administration activities within the PROS pricing system, including price setup of price agreements and market prices. - Establishing team KPIs to monitor all tasks related to pricing administration within the team. - Some shift work may be required. Qualifications and Experience: - Proven experience of 8 to 10 years, including 5 years in a Team Lead capacity. - Bachelor's degree and/or equivalent experience with a successful track record in process excellence or similar supporting roles. - Strong interpersonal and communication skills with the ability to build relationships and influence at all levels. - Experience in analyzing and developing complex processes and successfully articulating these to internal partners aligning with the business strategy. - Data and systems knowledge, including a good understanding or experience of PROS, Salesforce, SAP, and Appian systems (advantageous). - Good knowledge of commercial and general aviation business is preferable. - Ability to demonstrate strong cross-cultural relationship-building skills. - Understanding agile methodology is an advantage. - Fluency in English mandatory. Shift Timing: Rotational Shifts Travel Requirement: No travel is expected with this role Relocation Assistance: This role is eligible for relocation within the country Remote Type: This position is a hybrid of office/remote working Skills Required: Channel Management, Customer promise execution, Customer Segmentation, Customer Service Design, Delivers an effortless customer experience, Demand Management, Digital fluency, Internal alignment, Negotiating value, Offer and product knowledge, Operational pricing, Sales forecasting/demand planning, Sector, market, customer, and competitor understanding, Using insights dashboards,
Posted 1 month ago
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