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12.0 - 16.0 years
0 Lacs
pune, maharashtra
On-site
The Chief Operations Officer (COO) of a non-profit organization is responsible for overseeing and optimizing the operational efficiency of the organization across India. You will ensure the effective execution of strategic initiatives, program implementation, financial management, compliance, and overall organizational growth. Collaborating closely with the CEO, board members, and department heads is essential to drive the mission and impact of the organization while ensuring operational excellence. You will be responsible for developing and implementing operational strategies to support the organization's mission and long-term goals. Overseeing daily operations across multiple locations, ensuring efficiency, and alignment with strategic objectives are key aspects of the role. Working closely with the CEO and Board of Directors to develop policies and strategic plans is crucial to the organization's success. Monitoring and evaluating key performance metrics to measure organizational success is a critical responsibility. You will ensure required administrative support for effective implementation and scaling of programs across different regions. Identifying operational challenges and implementing solutions to enhance efficiency and effectiveness are important for the organization's growth. You will be responsible for ensuring compliance with financial regulations, legal requirements, and donor policies for audit purposes. Optimizing resource allocation and operational cost efficiency is essential. Adhering to all regulatory requirements, governance policies, and ethical guidelines is imperative. Identifying and mitigating risks related to operations, finance, and program implementation will be part of your role. Maintaining transparency in operations and working closely with internal and external stakeholders is crucial. Leading, mentoring, and managing regional heads to support and collaborate are key responsibilities. Overseeing HR policies, recruitment, employee engagement, and retention strategies are important aspects of the role. Promoting a positive work culture, capacity building, and leadership development within the team is essential for organizational success. Qualifications & Experience: - Masters degree in Business Administration, Non-Profit Management, Social Work, Public Administration, or a related field. - 12+ years of experience in operations, program management, and leadership roles preferably in the non-profit sector. - Experience managing large teams (100+ employees) across multiple locations. - Strong financial acumen, including budgeting and compliance. - Proven ability to drive efficiency and effectiveness in non-profit operations. Skills & Competencies: - Strong leadership and people management skills. - Resourcefulness. - Strategic thinking and problem-solving abilities. - Excellent communication and stakeholder management. - Ability to work in a dynamic, mission-driven environment. - Proficiency in project management and operational planning. - Knowledge of regulatory and compliance frameworks in the non-profit sector.,
Posted 2 weeks ago
12.0 - 16.0 years
0 Lacs
karnataka
On-site
At ANZ, we are dedicated to shaping a world where people and communities thrive, with a common goal of enhancing the financial well-being and sustainability of our customers. Our Institutional bank focuses on assisting our largest customers in moving trade and capital around the region, providing our employees with excellent opportunities to enhance their technical expertise and advance their careers. As a Lending Operations Assistant, your primary responsibility will be to support the Lending Processing Manager from a lending operational perspective. This role involves interacting with customers and agents, coordinating with GCC and/or in-country teams to ensure the delivery of loan fulfillment and life cycle management services. Strong knowledge of Commercial Lending is essential for this position, along with skills in stakeholder management, operational planning and execution, team management, operational controls, and people management. Key Responsibilities: - Ensuring quality outcomes are delivered within SLAs to maximize customer satisfaction - Driving changes effectively while managing day-to-day operations - Identifying and minimizing operational risks proactively - Improving efficiency and effectiveness within the teams - Managing talent pipeline and leadership development - Collaborating with senior stakeholders to establish and execute the strategic plan for the team - Streamlining processes to enhance customer experience - Identifying trends, risks, and issues, and resolving or escalating them as needed - Ensuring adherence to ANZ policies, processes, and regulatory requirements - Supporting a performance management culture and promoting diversity and inclusion - Implementing ongoing improvements to reduce operating costs - Driving staff engagement and maintaining audit ratings Required Skills and Experience: - 12+ years of experience with a strong knowledge of Commercial Lending - Deep understanding of the end-to-end lending process, particularly the drawdown phase - Familiarity with loan fulfillment, lifecycle management, and risk identification - Strong problem-solving, analytical, and decision-making abilities - Organizational skills to manage multiple initiatives simultaneously - Ability to work collaboratively and independently - Attention to detail, process adherence, and quality control - Focus on customer experience and continuous improvement - Coaching, mentoring, and capacity planning skills Joining ANZ means being part of a dynamic team that makes a significant impact in the banking and financial services industry across various markets. Our Bengaluru team, with over 7,500 employees, plays a crucial role in delivering the bank's strategy and serving millions of customers worldwide. We value diversity and inclusivity, offering flexible working options and a range of benefits to support our employees. We are committed to creating a diverse workplace and encourage applications from all backgrounds. If you require any adjustments or support during the recruitment process, please let us know.,
Posted 2 weeks ago
6.0 - 10.0 years
0 Lacs
haryana
On-site
You will be part of a transformative team at DharmikVibes, a division of DIVVIB LIFESTYLE PRIVATE LIMITED, that is reshaping the spiritual and religious travel landscape in India and beyond. As the Founding Team Member - Spiritual Tourism (Operations & Growth), you will play a crucial role in establishing and expanding the spiritual tourism vertical. Your responsibilities will include developing strategic partnerships, creating unique pilgrimage experiences, overseeing operational planning, and building a customer-centric approach to pilgrimage planning. If you have a passion for spiritual travel, a strong network in the tourism sector, and a desire to make a meaningful impact, this founding team opportunity is for you. As the Founding Team Member - Spiritual Tourism (Operations & Growth) at DharmikVibes, your primary focus will be on building and scaling the spiritual tourism vertical. You will act as a mini CEO for this initiative, taking complete ownership of its growth and development. Your role will involve forging partnerships with various stakeholders in the travel and hospitality industry, collaborating with temples and priests to offer culturally immersive experiences, and ensuring operational excellence in pilgrimage planning and execution. Additionally, you will be responsible for creating customized pilgrimage packages, leading a dynamic team, conducting market research, and presenting growth plans to the leadership team. This role requires at least 6+ years of experience in the travel, tourism, hospitality, or spiritual tourism sectors, along with a proven track record of leading growth initiatives and partnerships. A strong network of temple authorities, travel agencies, and pilgrimage operators will be advantageous, as well as a deep understanding of Indian spirituality and pilgrimage traditions. If you possess exceptional project management, negotiation, and leadership skills, along with hands-on experience in building or scaling businesses, we encourage you to apply for this exciting opportunity at DharmikVibes. Joining DharmikVibes as a Founding Team Member - Spiritual Tourism (Operations & Growth) will give you the chance to play a pivotal role in shaping the spiritual tourism business, take end-to-end ownership of the vertical, and contribute to a rapidly growing company in a $40B+ spiritual market. You will have the opportunity to work on challenging projects, collaborate with visionary leaders, and be part of a passionate team dedicated to transforming spiritual travel. In addition, you will receive Equity (ESOPs) as part of your compensation, ensuring that you share in the company's growth and success. If you are driven by the idea of creating something transformational in the spiritual travel sector, we look forward to receiving your application for this unique opportunity at DharmikVibes.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
Join our team to foster agile methodologies, encouraging a culture of innovation and high performance in a leading financial institution. As an Agility Lead in Consumer and community banking technology team, you will play a significant role as a champion for the adoption and continuous improvement of Agile practices within our teams. Leveraging your deep knowledge of product development methodologies and Agile principles, use your expert guidance, mentorship, and support to teams to foster a culture of collaboration, innovation, and high performance. As a recognized subject matter expert, put your knowledge to use to work on complex issues, exercise considerable judgment, and make impactful decisions that shape the operational and business direction of your sub-function. Your leadership, communication, and coaching skills will be instrumental in empowering teams to deliver high-quality solutions efficiently and effectively, while continuously adapting to changing requirements and priorities. Lead and coach teams to adopt and implement agile methodologies, and promote open communication and engagement among team members ensuring continuous improvement and alignment with organizational goals. Use advanced communication, facilitation, and presentation skills to manage and influence stakeholders while communicating organizational impediments to leadership. Develop and implement short to mid-term operational and transformation plans, prioritize tasks, and manage resources to achieve product goals in a timely and efficient manner through the utilization of metrics and evidence-based decisions. Identify trends and generate original ideas to contribute to the development of new policies and best practices within the discipline. Required qualifications, capabilities, and skills include 5+ years of experience or equivalent expertise in a relevant domain, with a focus on coaching teams and individuals on agile methodologies and project management. Possess advanced knowledge of multiple product development lifecycle stages, methodologies, and best practices, enabling effective guidance and support for teams. Display advanced knowledge of agile delivery and multiple agile approaches, including Scrum, Kanban, Extreme Programming (XP), and scaling frameworks, monitoring agility metrics; with the ability to guide teams through complex projects, emphasizing iterative progress and adaptability. Possess excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at various levels within the organization, effectively guiding group discussions and decision-making processes within the domain context. Preferred qualifications, capabilities, and skills include formal training on Agile coaching, such as recognized coaching certifications.,
Posted 3 weeks ago
8.0 - 12.0 years
0 Lacs
maharashtra
On-site
As the Chief Technology & Operations Officer (CTOO) at ANZ in Mumbai, your role is crucial in managing all operational and technology aspects to ensure efficient operations, risk and compliance controls, and strong customer service. You will be responsible for overseeing various functions such as transaction processing, quality assurance, business excellence, technology, property, sourcing, and administration. Your key responsibilities include documenting and transforming branch processes to align with global Digital Operations, enhancing customer service through data insights, ensuring provision of secure infrastructure platforms, driving customer satisfaction, and managing risk and compliance effectively. Your day-to-day activities will involve preparing strategic plans and budgets, managing costs effectively, overseeing Operations and Technology functions, aligning with Product and Divisional Strategies, managing infrastructure assets, optimizing platform opportunities, improving customer service, and ensuring operational readiness for new products. You will also be accountable for the implementation and support of ANZ's infrastructure platforms, aligning processes with global digital patterns, and developing an in-country Operational Plan in line with strategic growth agendas. To excel in this role, you are expected to have strong knowledge of IT infrastructure deployment, operational planning skills, understanding of Risk & Compliance Management, local laws, effective leadership abilities, and excellent analytical and communication skills. Additional certifications such as CISO, MCP, or Cyber Security Certification will be advantageous. A CA, PG in Finance, Operations, Engineering Graduate MCA or equivalent qualification is preferred, along with relevant Tertiary/Post Graduate qualifications. At ANZ, a growth mindset is valued, and if you possess most of these skills, we encourage you to apply. Joining ANZ means being part of a diverse organization that values the contributions of its employees and offers opportunities for meaningful work, career growth, flexible working arrangements, health and wellbeing services, and more. ANZ is committed to creating an inclusive workplace that embraces diversity, and we welcome applications from all individuals. If you require any adjustments during the recruitment process or in the role itself due to a disability or access requirement, please let us know. Apply for this role through the ANZ Careers portal using reference number 90987. Join ANZ and be part of a team where your work will have a positive impact on people and communities, and where you will be supported to take the next big step in your career.,
Posted 3 weeks ago
12.0 - 15.0 years
11 - 20 Lacs
Mumbai, Maharashtra, India
On-site
Key Responsibilities Managing Business: Sales, Revenue, Profits, Process, Regulatory, Planning, Strategizing, Reporting throughout Central American markets (including and not limited to the Dominican Republic, El Salvador, Guatemala, Mexico, Nicaragua, Honduras, Puerto Rico etc.). Performance management, including resource management Execution & implementation of all commercial strategies medico/marketing programs, operational planning, portfolio, and brand management, launching new assets, market access through different channels, pricing, etc. Internal and External stakeholder management cross functional leaders, Regional Sales Director and other leaders, HCPs and KOLs, Distributor & Trade partners, MoH & Regulatory Authority/Consultants: Regulatory front ending for new product registration and renewals, Trademark authorities, Government / Private procurement bodies, including tendering authorities and hospitals (Key accounts), Industry bodies Qualifications & Experience. Educational Qualifications: Graduate/ Pharma Graduate/ MBA preferred This role reports into a Regional Vice President of Sales and will manage a team of 8 (Sales, 1 KAM tender, Med Reps). Experience: A minimum of 12-15 years of experience with at least 3-5 years of experience in Central American markets and in sales leadership roles, and/or leading country operations. Sound knowledge of the responsible country s pharma market/s (trade & tender), regulatory/product registration processes, trade & tariffs, imports, and local distribution setups will be essential.
Posted 3 weeks ago
5.0 - 8.0 years
35 - 60 Lacs
Siliguri
Work from Office
Preparing the operating room for surgery, including setting up equipment and ensuring a sterile environment. Sterilizing surgical instruments & equipment. Ensuring the availability of necessary medical and diagnostic supplies.
Posted 1 month ago
2.0 - 4.0 years
2 - 6 Lacs
Mumbai, Maharashtra, India
On-site
Basic Function: Oversees the Front Desk operations and acts as the manager on duty in the hotel when senior managers are not available. Directs staff that performs the following duties and will also perform these duties on own: welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment. Checks guest out of the hotel, preparing and explaining the bill. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons policies. Role and Responsibilities: Manages the staff at the Front Desk. Interviews, trains and schedules the staff. Conducts Performance Evaluations and disciplines staff when needed. Coordinates arrivals, departures and billing requirements with Sales and Catering Department. Block rooms for arrivals and ensures any discrepancies are resolved. Reviews daily arrivals to ensure proper handling of Special Attention Guests, Return Guests, and Groups. Assures that all financial and credit procedures are followed. Follows up on credit problems with Front Office Manager and/or Credit Manager. Reviews all paid-outs, rebates, Petty Cash disbursements and Direct Billings. Checks cashiers work at end of shift to ensure all transactions are reconciled with proper approvals and endorsements. Takes action in all matters related to the safety, security, satisfaction and well-being of hotel guests and employees when senior managers are not available. Responds swiftly and effectively in any hotel emergency or safety situation. Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone. Checks guest in and out in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest. Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction. Utilizes a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests. Complies with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. Works harmoniously and professionally with co-workers and supervisors. Accepts reservations, changes and cancellations in the absence of Reservations Department Staff. Can answer guest calls and direct them appropriately in the absence of a Communications Operator. Consistently driving the team to achieve high guest experience scores in social media platform such as Medallia, Trip Advisor etc. Is completely aware of the hotels upsell program and constantly drives towards achieving the companies upsell goal. Actively handles profile management and guides staff accordingly. Actively monitors chat response and mobile application to ensure timely response. Interviews, trains and schedules the staff, as well as conducts performance evaluations and disciplines staff when needed. Resolves guest concerns and interacts with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Review daily arrivals and departure to ensure proper handling of VIP and return guests, groups etc. and escort them to or from their rooms respectively Coordinating with respective supporting departments especially Housekeeping to ensure all guest requests are met. Personally managing and making personal contact with all VIP, suite guests and frequent return guests Assures that all financial and credit procedures are followed; coordinates arrivals, departures and billing requirements with Sales and Catering Departments. Resolves customer complaints from all areas of the hotel Communicate closely with the night manager and other assistant managers to ensure follow up on special guests, issues/glitches, requests etc Adheres to the hotels code of conduct and grooming hygiene standards Actively conducts briefings and meetings. Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Concierge, Bell Staff, Business Center, and lobby coverage. Provides basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service. Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries andspecial requests.
Posted 1 month ago
14.0 - 16.0 years
0 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Job description Novo Nordisk Global Business Services (GBS) India Department: GOP, GSC&BD GBS (Global Operational Planning) Are you enthusiastic about optimizing supply chain processes Do you have a knack for driving efficiency and reducing complexity We are seeking a Senior Manager to join our Global Operational Planning team. If you are ready to make a significant impact in a dynamic environment, read more and apply today for a life-changing career. Apply Now! The position As a Senior Manager, you are expected to operate at a high level of strategic oversight and leadership, impacting organizational direction alongside VP (Vice President). Together with your team, you will drive continues improvement across our plannings processes and systems to improve performance and ensure our planning teams can keep focus on operations. You will manage a highly competent team of specialists within project management, performance management, planning process and system improvements and planning master data management. Furthermore, your team will be responsible for developing training material and conduct training within planning processes and systems, communication and stakeholder management. As a Senior Manager at Novo Nordisk, your key responsibility will be: Drive our strategy development and deployment process for Global Operational Planning and key interfaces and in alignment with internal and external stakeholders. Proactively develop and manage project pipeline and resources to meet ambition for Global Operational Planning in the coming years. Drive continues improvement of our operational planning process, systems, and interfaces in close collaboration with key stakeholders both in Global Operational Planning and head quarter functions with the aim of scaling our processes to serve more patients in a reliable and efficient way. Manage a highly skilled team of specialists, fostering collaboration, continuous learning, and high performance. Setting clear goals and KPIs for both the Global Operational Planning team and individual team members. Lead and oversee complex projects, ensuring timely delivery within budget and scope while maintaining strong stakeholder engagement. Qualifications We are looking for a candidate with the following qualifications: Master's degree in supply chain management, Business Administration, or a related field mix of consultancy and industrial background preferred. Minimum 14+ years of experience in end-to-end supply chain processes with a strong business acumen and solid experience in operational planning and inventory management. Proven leadership experience managing diverse teams and driving high-performance cultures though engagement and feedback. Structured and analytical approach to ensure your team are working on the right improvement areas and solutions and can convey a strong need for change to key stakeholders. Strong communication and stakeholder management skills and leading with impact towards internal and external stakeholders. Experience within the following areas is an advantage: project management methodologies and certification (e.g. PMP and Price2), planning software and tools (in particular OMP), lean methodologies and tools to drive strategy deployment, performance management and process improvements. Commitment to build a career in Novo Nordisk and drive lasting change. About the department The GSC&BD GBS unit is in Bengaluru, India, with our headquarters in Denmark. We are focused on consolidating supply chain activities and driving performance improvement. As part of the Global Operational Planning team, our role involves continuous improvement of our operational planning processes and systems to ensure a balanced supply plan on a global scale. The atmosphere is dynamic and collaborative, with a strong emphasis on teamwork. Working at Novo Nordisk Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are reaching millions around the world and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 72,000 employees around the world. We recognize the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we're working toward something bigger than ourselves, and it's a collective effort. Join us! Together, we go further. Together, we're life changing. Contact To submit your application, please upload your CV online (click on Apply and follow the instructions). Deadline 1st July 2025. Disclaimer: It has been brought to our attention that there have recently been instances of fraudulent job offers, purporting to be from Novo Nordisk and/or its affiliate companies. The individuals or organizations sending these false employment offers may pose as a Novo Nordisk recruiter or representative and request personal information, purchasing of equipment or funds to further the recruitment process or offer paid trainings. Be advised that Novo Nordisk does not extend unsolicited employment offers. Furthermore, Novo Nordisk does not charge prospective employees with fees or make requests for funding as a part of the recruitment process. We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we're life changing.
Posted 1 month ago
14.0 - 16.0 years
0 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Job description Novo Nordisk Global Business Services (GBS) India Department: GOP, GSC&BD GBS (Global Operational Planning) Are you enthusiastic about optimizing supply chain processes Do you have a knack for driving efficiency and reducing complexity We are seeking a Senior Manager to join our Global Operational Planning team. If you are ready to make a significant impact in a dynamic environment, read more and apply today for a life-changing career. Apply Now! The position As a Senior Manager, you are expected to operate at a high level of strategic oversight and leadership, impacting organizational direction alongside VP (Vice President). Together with your team, you will drive continues improvement across our plannings processes and systems to improve performance and ensure our planning teams can keep focus on operations. You will manage a highly competent team of specialists within project management, performance management, planning process and system improvements and planning master data management. Furthermore, your team will be responsible for developing training material and conduct training within planning processes and systems, communication and stakeholder management. As a Senior Manager at Novo Nordisk, your key responsibility will be: Drive our strategy development and deployment process for Global Operational Planning and key interfaces and in alignment with internal and external stakeholders. Proactively develop and manage project pipeline and resources to meet ambition for Global Operational Planning in the coming years. Drive continues improvement of our operational planning process, systems, and interfaces in close collaboration with key stakeholders both in Global Operational Planning and head quarter functions with the aim of scaling our processes to serve more patients in a reliable and efficient way. Manage a highly skilled team of specialists, fostering collaboration, continuous learning, and high performance. Setting clear goals and KPIs for both the Global Operational Planning team and individual team members. Lead and oversee complex projects, ensuring timely delivery within budget and scope while maintaining strong stakeholder engagement. Qualifications We are looking for a candidate with the following qualifications: Master's degree in supply chain management, Business Administration, or a related field mix of consultancy and industrial background preferred. Minimum 14+ years of experience in end-to-end supply chain processes with a strong business acumen and solid experience in operational planning and inventory management. Proven leadership experience managing diverse teams and driving high-performance cultures though engagement and feedback. Structured and analytical approach to ensure your team are working on the right improvement areas and solutions and can convey a strong need for change to key stakeholders. Strong communication and stakeholder management skills and leading with impact towards internal and external stakeholders. Experience within the following areas is an advantage: project management methodologies and certification (e.g. PMP and Price2), planning software and tools (in particular OMP), lean methodologies and tools to drive strategy deployment, performance management and process improvements. Commitment to build a career in Novo Nordisk and drive lasting change. About the department The GSC&BD GBS unit is in Bengaluru, India, with our headquarters in Denmark. We are focused on consolidating supply chain activities and driving performance improvement. As part of the Global Operational Planning team, our role involves continuous improvement of our operational planning processes and systems to ensure a balanced supply plan on a global scale. The atmosphere is dynamic and collaborative, with a strong emphasis on teamwork. Working at Novo Nordisk Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are reaching millions around the world and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 72,000 employees around the world. We recognize the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we're working toward something bigger than ourselves, and it's a collective effort. Join us! Together, we go further. Together, we're life changing. Contact To submit your application, please upload your CV online (click on Apply and follow the instructions). Deadline 1st July 2025. Disclaimer: It has been brought to our attention that there have recently been instances of fraudulent job offers, purporting to be from Novo Nordisk and/or its affiliate companies. The individuals or organizations sending these false employment offers may pose as a Novo Nordisk recruiter or representative and request personal information, purchasing of equipment or funds to further the recruitment process or offer paid trainings. Be advised that Novo Nordisk does not extend unsolicited employment offers. Furthermore, Novo Nordisk does not charge prospective employees with fees or make requests for funding as a part of the recruitment process. We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we're life changing.
Posted 1 month ago
2.0 - 5.0 years
2 - 5 Lacs
Gurgaon / Gurugram, Haryana, India
On-site
Job Summary Senior Operations Executive is responsible for assisting with the management of the daily operations Implement operation plans to improve and track work processes in compliance with organisational requirements Identifying operation related issue to maximize efficiency in terms or time, cost and resources Reporting daily activities of department and highlighting issues that is considerably managements concern
Posted 1 month ago
2.0 - 6.0 years
2 - 6 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Overview: Cigna is expanding its deployment of Business Planning and Management across the business as we fulfill our customer-centric mission to help the people we serve improve their health and well-being. The Business case management team determines the appropriate plans needed to meet our customers expectations, profitability and within key business targets. The team must possess the ability to visualize, articulate, and solve complex and complicated business problems and identify opportunities for innovation for our global verticals including employer segments, medical cost management, finance, and service operations. These businesses are aligned under our health improvement to drive affordability and customer experience strategies; all with the common goal of identifying what works best - personalized for our customers. RESPONSIBILITIES: Must be able to create data and cost models that assists in selecting appropriate staffing locations based on various requirements such as Skills, languages, regulatory and statutory needs Must be able to provide meaningful insights on resource utilization that is cost effective and meets all the business requirements. Must be able to clearly communicate recommendations to all levels of management. Ability to translate and summarize analytical data findings into actionable recommendations Able to devise detailed resource optimization plans in a multi-site, multiple networks, multiple lines of business & heavily decentralized environment and implement the same on capacity models/tools. Contribute to or develop complete, realistic and achievable plans to drive project to successful implementation (on time, within budget and meeting Customer needs) of new predictive models. Must be able to understand forecasting, and associated staffing by multiple skills/work types Visualization needed to be able to provide actionable insights. Able to devise detailed resource optimization plans and work on Planning team members on execution in capacity models/tools. Ability to interpret data to understand key drivers for results and principal factors leading to the numbers and impact of a metric on other functions. Design and devise solution for small to complex delivery projects, Alignment to business requirements, gaps in available processes and data, best path forward to delivery to business leveraging existing tools/ capabilities with sustainable solutions. Design and devise solution for small to complex BI delivery projects, including identifying static (e.g. Excel/Access) and dynamic (e.g. SQL, Oracle) data sources, alignment to business requirements, gaps in available processes and data, best path forward to delivery BI/ analytics/ insights to business leveraging existing tools/ capabilities with sustainable solutions. Comfortable building sustainable yet tactical solutions in spite of lack of enterprise solutions with offline and online data sources while working with technology for end state solutions Knowledge/ prior experience of Operations, Health Insurance preferred with demonstrated experience in driving operational metric reporting/MIS and improvements while working directly with internal and external customers Competencies:. Manage relationships with business operations, finance and Manage workload assignments across environment achieving optimal performance Strong ability to multi-task in a fast pace operational environment Ability to effectively communicate, both verbally and in writing with various stakeholders & across levels. Proactively identify and initiate change to address performance and process issues. Strong ability to multi-task in a fast pace operational environment Proactively identify and initiate change to address performance and process issues. QUALIFICATIONS: Graduation in Business Administration, Finance or equivalent required Operational planning experience including forecasting will be preferred Proficient in Microsoft Office, including: Skilled in Excel including Building of Macros and Excel Power Query Skilled in PowerPoint Skilled in MS Access Polished presentation Skills Must possess strong organizational, problem solving and analytical skills Experience partnering closely with Finance team & Operations team Good verbal and written communications skills and the ability to work effectively in a virtual team environment. Experience using QlikView, SQL, Tableau and Coding in one or more of the following: C#, Visual Basic, Java Script, or Python, is preferred. AWS (Amazon Web services) experience, Microsoft SharePoint skills and experience, SAS experience, Excel Power Query & Power BI experience, is preferred. Clinical Healthcare planning experience would be beneficial
Posted 1 month ago
1.0 - 6.0 years
2 - 5 Lacs
Mumbai, Bengaluru
Work from Office
We have positions for Business Operation Executives, Senior Business Operations Executives and Team Leaders associated with business operations in the Building Materials industry selling or coordinating with Architects or Interior Designers for building Projects Business Operation Executives with 0-3 years experience: Connecting with prospective architects & Interior designers on behalf of clients from the building material industry. Scheduling appointments for clients with designers regularly. Following set processes of fetching meetings, maintaining client worksheets etc. Participating in onboarding sessions, and review meetings Directly interacting with Clients from different building material industries like Marble, stones, furniture, lights, home automation, etc. Internally coordinating with the research team & follow up team. Handling RSVP for curated even events/ showroom launches. Maintain accurate records of operational activities. Coordinate with internal teams to ensure operational alignment. Maintain daily activity reports & monthly reports. Take up complete responsibility for completing the assigned projects with clients. Team leaders with 3-5 year's experience: Will have additional responsibilities to handle a team of two or more. Ensure that the team is connecting with prospective architects & Interior designers on behalf of clients from the building material industry. Team leaders will train the new ops team members for various processes. Ensure the team's daily and monthly reports are accurately maintained and submitted on time. Ensure the team is scheduling appointments for clients with designers regularly. Ensure team follows set processes of fetching meetings, maintaining client worksheets etc. Ensure the team is collaboratively working with team members and maintaining operational alignment. How To Apply? Copy and Paste the below link in your browser to apply online on The Search House: https://recruitcrm.io/apply/17495364316930029714CsB
Posted 1 month ago
2.0 - 5.0 years
2 - 5 Lacs
Mumbai, Maharashtra, India
On-site
Responsibilities and Duties: The candidate will be responsible for leading Voice Operations Functions (Collections Domain)Managing Client and Client Servicing, Responsible for SLA management, Governance and Reporting. Driving various developmental initiatives for Retention and Succession planning across levels A seasoned operations professional, who has demonstrated capability providing strategic and tactical direction to a variety of operational support units. Ensure timely achievement of SLAs across business units with no revenue shrinkage and drive on time results for stakeholders and customers that is defect free and in an operationally efficient manner. Manage productivity and drive adequate staffing levels to ensure effective cost management To ensure effective development and management of operations plan. Provide strategic planning and execution to enhance cost control, profitability, productivity and efficiency throughout the companys operation function. Regular Interaction with Leadership team and individual department AVP to ensure that companys operational priorities are aligned with total company mission, vision and values. Be part of customer calls and customer meetings to promote organisations operational excellence. Manage organization through transformation, new system roll-outs, new product roll-outs ensuring no disruption to service delivery. Requirements Graduate in anys tream. Overall 5 years experience. Minimum 2-4-year Experience in AMTeam Lead Role. (Collection Vertical) Advance excel ,Excel based Macros, MS Excel VLookup, H Lookup, Pivot table, Data Analysis and Graphical representation of data. Ability to interact with multiple stakeholders both internal External.
Posted 1 month ago
0.0 - 2.0 years
3 - 11 Lacs
Kozhikode / Calicut, Kerala, India
On-site
Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes
Posted 2 months ago
2.0 - 6.0 years
2 - 6 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
ASTER DM HEALTHCARE LIMITED is looking for Senior Specialist Radiology & Imaging Sciences to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes
Posted 2 months ago
10.0 - 14.0 years
12 - 16 Lacs
Pune
Work from Office
Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective leadership and supervision of daily operations and personnel, strategy planning, contract compliance, resource optimization and capability development for an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders & Clients Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Collaborate with clients and identify countries that need to be mapped to bring revenues for the same product Part of internal WIPRO leadership planning meeting to discuss revenue numbers for the account Report to global delivery account head on status of the account Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Work with internal teams by supporting activities such as RFP response, doing use capability demonstrations, and participating in the customer calls to sell solutions Identify opportunities for quick wins through automation and related initiatives in the account (wherever applicable) Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as required Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Order Management(Comms).
Posted 2 months ago
2 - 4 years
4 - 6 Lacs
Gurugram
Work from Office
Broad Role - Responsible for development, exploitation and maximization of business and profitable growth of Enterprise Security Solutions for one or more Divisions / BUs / Segments (Siemens organizations) in the country. He/she represents Siemens in all sales / strategic activities and acts as interface between the Customers and Siemens. He/she acts as the advocate for the Customers interests and shows a personal long term commitment for the Customer. Stakeholders (not limited to) External: Key Customer (incl. executive and senior management), partners (e.g. OEMs / System Integrators, Resellers, Consultants), Industry Associations Internal: Respective Siemens Organizations like Regional Sales, Account Management Offices in Headquarters and / or Region, Regional Division Management, RC Head / Board / CDL / Regional KAM team, Regional BD, Siemens One organization, Market Development Board (MDB) / Corporate Account Management (CAM) / Global Account Management (GAM) wherever applicable." Business-Results Orientation "- Energized by working towards a specific goal set by others, especially business goals. - Takes responsibility and works towards planning targets, overcoming obstacles, setbacks and uncertainty. - Identifies risks and plans for contingencies to ensure delivery for results, projects or other objectives. - Identifies opportunities in own area of responsibility to contribute to the commercial success of the company, including increasing process efficiency or reducing problems. - Actively links actions to relevant economic profit perspective - understands and works to increase profit and/or reduce costs as goal. - Always acts in a compliant manner and uses resources responsibly." Strategic-Innovative Orientation"- Understands own business area within Siemens and industry context. - Clearly articulates the current competitive situation in the context of long-term market opportunities and threats. - Articulates evolving mid-term business or operational priorities, i.e. within two-year horizon. - Frames the right strategic questions for own business area. - Adapts short-term plans as business priorities evolve for the company. - Conceptualizes key areas in which to focus ones efforts in the next two years." Customer Orientation"- Knows how the customer perceives their own business relative to competition or market. - Translates customer understanding into action and aligns own organization accordingly. - Understands the customer's organization, culture, and how things get done. - Develops measurable customer-specific key performance indicators. - Anticipates evolving customer needs and how the organization can address them with current or new products/ services/solutions." Value Orientation"- Spontaneously takes actions that align with stated values. - Expresses thoughts and feelings candidly, truthfully, openly and directly (to employees, supervisor, or interviewer). - Acts with humility despite own high capability ratings. - Accepts and provides honest critical feedback." Opportunity Management"- Identifies, develops and drives leads and opportunities across the defined geographies in Security Domain. - Collaborates effectively with the respective Siemens organizations. - Coordinates and supports the creation of value based offers, including calculation, terms & conditions and the alignment of the offer with the Customers of the Vertical. - Ensures the seamless handover to project execution and delivery. Ensures the conduction of the win-loss analysis. " "Operational Planning & Execution " "- Owns responsibility for the implementation of the strategy, especially for share-of-wallet and regularly forecasts based on YTD figures. - Continuously updates the strategic and operational Verticals / Accounts / Geographies, incl. metrics in Philos-CRM to secure proper reporting to the respective Siemens organizations. - Coordinates and moderates operative business." Team Management"- Builds and leads a team to develop business with the Accounts in Enterprice Solution across the defined geographies and meet the common goal: Profitable growth for Siemens. - Coordinates and motivates the members of the team" Escalation Management"- Establishes him/herself as the point of contact for escalation. - Is aware of the developments of the order at each stage and acts as a single point of contact for the customer when necessary - Provides early recognition of potential risks with (major) business impact and when necessary escalates identified risks in time to appropriate Siemens organizations / management." Change Management"- Openly questions status quo. - Points out specific opportunities for change. - Explains the need for change and innovation to others. - Supports change initiatives even in adverse circumstances. - Produces new ideas and approaches in relation to own team." Collaboration & Influencing "- Prefers working in groups, including groups with a variety of perspectives and origins. - Asks questions, tests assumptions and openly discusses issues, keeps commitments. - Readily accepts and uses expertise and input from others, without regard to source or origin. - Actively listens and responds to the concerns and feelings of others even when not explicitly stated. - Adapts communications to the specific audience. - Builds informal networks internally and externally and views them as part of the value creation process." Leadership "- Assigns tasks, setting clear, specific performance objectives, standards and accountability to all. - Provides insights and background behind goals and actions to the team. - Shares information and rationale proactively, also when not required to do so. - Checks goal achievement standards, compliance and responsibility assignment. - Gives feedback to the team and determines team improvement actions. - Encourages positive and professional behavior through own actions and monitors inappropriate behavior."
Posted 2 months ago
5 - 8 years
7 - 10 Lacs
Goregaon
Work from Office
Skill Finacle Relationship Management Operational Planning Customer Retention New Business Development Job Purpose The role is responsible for managing all compliances involved in connection with the business of ABCD throughout the entire life cycle of the products and services offered by ABCD, including distribution business, lending business , payment solutions business. Job Context & Major Challenges Organizational Context ABC Digital has been incorporated as a wholly owned subsidiary of Aditya Birla Capital in 2023 to engage in distribution of Aditya Birla Capital products and providing services to customers, including web-based services, e-commerce, and payments facilities and allied activities. ABC Digital is developing an omni-channel based D2C platform (website and app) to acquire new customers and serve them seamlessly. In addition, ABC Digital has started a virtual engagement management through inbound and outbound calling. Also, ABC Digital is engaged in selling different ABC products to walk-in branch customers. The business of ABCD involves deep understanding of technology in the financial sector and the inter-play of laws and regulations in connection therewith. ABC Digital is collaborating with all ABCL subsidiaries to deliver a truly personalized and seamless omni-channel experience for both new and existing customers by building capacity and enhancing productivity through investments in talent, technology, marketing, and data and analytics. Job Context Part of Compliance & CS team looking after Managing compliances in a timely and orderly manner in all regulatory matters under corporate laws, including SEBI, MCA, RBI, Information Technology; Work regularly with internal teams to complete filings within prescribed timelines; Payments being one of the key elements of ABCD, this position would requires to have a deep understanding of the payment and settlement systems and all laws and regulations in connection therewith. Being a distributor of various products and services ABCD will deal with huge volume of data this position will be required to ensure compliance with data protection laws including regulations stipulated by various regulators in connection therewith. Enabling skill sets & qualifications: - CS with minimum 5 years of post-qualification experience Candidate from private bank / NBFC / Mutual fund / Wealth management firm / Insurance Corporate agent/ law firm/Lending organisation . Candidate should be well versed with 2-3 of the regulations atleast relating to regulations mentioned in this JD
Posted 2 months ago
12 - 15 years
30 - 32 Lacs
Haryana
Work from Office
Profile : Deep understanding of supply chain planning concepts including Demand Management, Distribution Planning, Master Planning, Operational planning, Production scheduling and S&OP. Distribution experience Export, Import and Logistics (stock, Store) and work with global stakeholders on such areas. Expertise on Inventory and cost saving projects Manage Order to Delivery process through effective planning and control. Coordinate between Sales and Operations teams for delivering customer requested dates. Release of Jobs for In-house parts and Purchase schedules thru ERP. Coordinate and ensure availability of material for Production of Finished Goods as per Production Plan. Release Production MIS as per Management requirement. Monitor Inventory as per corresponding Inventory norms of respective areas and alert Management on variances on regular basis. Productivity monitoring. Production stoppage reporting for breakdown /material shortage. Manage Sales, Inventory and Operations Plan (SIOP) process. Education/Experience: Qualified Post graduate from Supply Chain Management. 12 + years of experience. Strong personal leadership, good organizational, interpersonal and communication skills. Knowledge of Manufacturing process flow. Oracle/ ERP Exposure.
Posted 2 months ago
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