211 Operational Management Jobs - Page 5

Company Description BPE INNOVATIONS Private Limited is a company based in A-19/23, Plot Zeta, Sahibabad, Ghaziabad, Uttar Pradesh, India. The company focuses on providing innovative solutions and services in the Ghaziabad area. As a Service Manager, you will oversee and lead a team of service professionals to ensure excellent customer service and efficient operations. Your role involves managing day-to-day service activities, driving customer satisfaction, and ensuring that service delivery meets the companys standards. You will be responsible for developing strategies to improve service performance, managing resources, and ensuring compliance with safety and operational protocols. Key Responsibilities: Leadership & Management: Lead and mentor a team of service technicians, coordinators, and support staff. Set performance goals, conduct regular reviews, and provide training to enhance team skills. Foster a positive and collaborative work environment. Customer Service: Ensure a high level of customer satisfaction by managing service quality and addressing customer concerns promptly. Develop and implement strategies to improve customer service experience. Monitor customer feedback and make recommendations for service improvements. Operational Management: Oversee day-to-day service operations, including scheduling, workflow management, and resource allocation. Ensure that all service activities comply with company policies, industry regulations, and safety standards. Manage service contracts, warranties, and maintenance schedules. Financial Management: Prepare and manage the service department budget, including labor costs, parts, and other expenses. Monitor and report on key performance indicators (KPIs) related to service revenue, costs, and profitability. Identify opportunities to optimize costs and improve operational efficiency. Continuous Improvement: Implement best practices for service delivery and continuously seek ways to improve processes. Stay updated on industry trends and advancements in service management. Lead initiatives to introduce new tools, technologies, or processes that enhance service capabilities. Stakeholder Engagement: Collaborate with other departments (e.g., sales, operations, and finance) to ensure alignment on service objectives. Act as the primary point of contact for escalated service issues and complex problem resolution. Build and maintain relationships with key customers, suppliers, and partners. Qualifications: Bachelors degree in Business Administration, Engineering, or a related field. Minimum 3 years of experience in service management or a related role. Strong leadership skills with the ability to manage and motivate a diverse team. Excellent problem-solving, decision-making, and communication skills. Proven ability to manage budgets and drive operational efficiency. Experience with customer relationship management (CRM) systems and service management software. Knowledge of industry standards and regulations related to the service field. ,

We are looking for Manager - HSSE for our Work Dynamics business. Role Purpose As senior member of the JLL India HSSE team, this individual will be responsible for implementing and managing HSSE for one of the JLLs key India WD accounts in West region. This position will ensure that the JLL HSSE and Client Management System and Standards are applied across deliverables. To promote a positive, proactive HSSE culture and to influence stakeholders and ensure alignment and compliance with all client HSSE policies and practice. The role is highly visible, and the work is fast-paced focused on ensuring that critical stakeholders, such as employees and clients, receive timely, relevant information and appropriate counsel for HSSE Matters. Successful candidate must have an acute eye for HSSE risk and be able to foster as strong culture health and safety and deliver world class HSSE results, improved productivity and flawless execution. To drive a program for training, audit, measurement and reporting HSSE performance against agreed standards. To implement practical risk management strategies. What this job involves Performance Implement WD HSSE standards and Client strategic objectives and bring them to life in the operations delivery with close monitoring. Manage and reduce operational risks by providing guidance to site team and advice on HSSE risk management at all levels. Provide technical advice on relevant HSSE issues and communicate notifications of changes in legislation that will impact service delivery and/or client occupancy. Ensure a continued working knowledge of relevant current legislation. Identify improvement opportunities and support the account team in identifying practical cost-effective solutions and controls for HSSE risks. Ensure building related risk assessments are in place in line with legal requirements and Client Global Risk Control Standards. Manage account for incident and accident investigations. Support implementation of an effective account HSSE communication plan. Leadership Foster a Culture of Safety across the locations in West region. Lead, manage and implement the Account HSSE programs maintaining an appropriate structure to ensure operational HSSE management as per account standards Support Regional HSSE leads in developing relationships with key internal and external HSSE stakeholders. Proactively develop and manage client relationships ensuring expected service levels are achieved. Deliver an exceptional quality of service to Client, as reflected by client feedback. Embed JLL WD HSSE requirements and meet client requirements and standards. Establish effective relationships and work co-operatively with the Account Teams, Client organizations, and 3rd party vendors. Contribute to the WD HSSE program as part of the global HSSE leadership team. Ensure 3rd party vendors maintain compliance with JLL WD and Client HSSE Standards at all times. Standards Support the implementation and maintenance of JLL Regional HSSE operational controls, (i.e., process, standards, procedures, and guidelines) ensuring compliance with HSSE obligations and JLLs HSSE aspirations. Drive the development of best practice HSE training programs and resources within the Region. Implement HSE strategy and operating protocols for the safety performance of JLLs contractors and supply chain vendors. Support the successful delivery of HSSE regulatory responsibilities and best practices to secure regulatory compliance, including management of change related to new and revised legislation. Support the successful management of assurance for the HSSE program, while supporting growth strategies related to Client, JLL and/or national and industry standards. Align the team with client priorities and the account and HSSE functions vision and strategy. Ensure career and succession plans are structured and pro-actively managed to avoid operational disruption. Improve team performance through regular coaching and feedback. Our ideal candidate will have Ability to influence, partner and operate strategically are critical competencies. Positive, proactive, energetic approach to safety management. Ability to demonstrate initiative and show foresight in relation to existing and potential problems. Evidence of strong interpersonal skills in order to establish credibility with colleagues and senior management and to foster effective working relations with a wide range of senior internal, client and external contacts Knowledge and understanding of Internationally recognized HSSE Management systems Results orientated with a strong focus on the delivery of objectives, including an ability to provide creative and innovative solutions based on a sound understanding of business requirements. Good communication skills, both verbal and written, with ability to deal with all people at all organizational levels, internally and externally. Ability to work unsupervised and take positive action to resolve issues on own initiative. Computer literate with a knowledge of commonly used software programs, including Microsoft Office applications. Ability to research and produce management information and specialist reports making recommendations as appropriate. Good organizational skills with the ability to balance competing demands and to meet deadlines. Strong business acumen. Ability to carry out an audit and gather objective evidence through observation, interview and sampling of documents and records. Strong cultural awareness: unwavering ethical standards; drives excellence and innately collaborative. Understands how to be effective operating across geographies and cultures. Able to lead and inspire, guide and coach, and develop the performance of those managed. Essential Criteria: Minimum 6+ years experience developing, implementing, and managing HSSE programs Strong track record HSE management experience within Operational Management systems and working with corporate clients. Managing HSSE for multiple sites across multiple countries with a strong understanding of the HSSE regulatory environment in major markets. ISO 14001 and 45001 Management system development, implementation and auditing experience. Experience of implementing HSE technology platforms and data management tools across multiple countries & regions. Practical working knowledge of up-to-date tools and techniques within a real estate environment and management of risk across a complex multi-site property portfolio. Practical experience of problem solving HSSE issues in a dynamic/diverse environment and implementation of risk control systems and processes. An agile approach to leadership and stakeholder management able to operate effectively in a matrix structure. A strong orientation to goals and measurable results. What you can expect from us Youll join an entrepreneurial, inclusive culture. One where we succeed together across the desk and around the globe, where like-minded people work naturally together to achieve great things.

Shift- US shift- 6 pm to 3 am (night shift) Department Workforce Management Reports to Head of Department WFM Job Purpose To manage all planning, scheduling & real-time, dialler & access management, along with invoicing processes in support of operations to achieve the business objective (primarily achieving business service level & account profitability) and maximizing efficiency and occupancy. To ensure strategic goals are met through, collaborative planning, effective communication, while ensuring forecast alignment with strategic goals. Primary Responsibilities Manage end to end planning & scenario building for managing account profitability Manage operations from scheduling & real time perspective o Service Level management o Shrinkage & schedule adherence o AHT o Outage Management Collaboratively work with client planning team to review & provide views on forecasting accuracy To manage the outcome & efforts on the outliers Review weekly intraday & rosters Review KPIs and Service Level projections for the coming week Ensuring all necessary & relevant efficiency parameters are within target Liaise with multiple stakeholders / departments within CC for effective delivery of all efficiency parameters Working extensively on improving efficiencies for the CC Manage ad-hoc requirements from Ops & any other functions Discuss & review daily / weekly / monthly / quarterly performances with stakeholders People engagement & performance enhancement Manage multiple teams & team performances Knowledge, skills & competencies required Functional Skills and Competencies: Functional knowledge of various workforce management tools Overall Understanding of the Workforce Management, along with operational management Understands and know the purpose of the role and how it links to the other roles Good knowledge of MS Office Understands and has knowledge of key Contact Centre metrics such as shrinkage, AHT, Occupancy, schedule adherence, etc Analyse situations, identifies the gaps quickly and take necessary steps to avoid impact on Service Levels Ability to make / take decisions (could be unpopular / difficult) impacting strategic outcomes appropriately and effectively Consistently demonstrates organization orientation and detail orientation Plans and organizes large-scale and long-term projects and strategies that lead to desired outcomes Customer Focus (Core) Consistently places a high value on customers (internal and external) and all issues and factors that relate to customer experience/ stakeholder expectations and needs Has the ability to have difficult conversations with stakeholders constructively Considers the customer at the forefront of all decisions that are being made and ensures that value is being delivered to them Communication Skills Ensures delivery of all promises and commitments made to the customers / stakeholders Influences stakeholders and team members alike by creating positive relationships with them in order to achieve company goals Ability to translate and summarize analytical data findings into actionable recommendations Interpersonal Skills and Teamwork To be able to communicate effectively, both verbally and in writing, with India & UK stakeholders & across levels Ensures that full support is rendered to all team members in conducting their day-to-day affairs and all team decisions are supported irrespective of personal agenda Experience Minimum 12~15 years experience in Contact Centre Industry Minimum of 6~8 years experience in Workforce Management

Key Responsibilities:* - *Team Management:* - Supervise and lead a team of warehouse staff, drivers, and logistics personnel during the shift. - Allocate tasks effectively and ensure adherence to operational schedules. - Conduct performance assessments and provide coaching/training to team members to enhance performance. - *Operational Oversight:* - Oversee loading, unloading, and proper storage of goods in temperature-controlled environments. - Ensure timely dispatch and delivery of products as per schedule, adhering to customer timelines. - Monitor and maintain records of stock movement, temperatures, and delivery schedules. Key Responsibilities:* - *Team Management:* - Supervise and lead a team of warehouse staff, drivers, and logistics personnel during the shift. - Allocate tasks effectively and ensure adherence to operational schedules. - Conduct performance assessments and provide coaching/training to team members to enhance performance. - *Operational Oversight:* - Oversee loading, unloading, and proper storage of goods in temperature-controlled environments. - Ensure timely dispatch and delivery of products as per schedule, adhering to customer timelines. - Monitor and maintain records of stock movement, temperatures, and delivery schedules. - *Quality & Safety Compliance:* - Ensure that all operations comply with safety, health, and environmental regulations. - Ensure products are handled in accordance with cold chain requirements to maintain quality and safety. - Conduct regular safety checks, and ensure that all staff adheres to safety protocols. - *Problem Resolution:* - Address operational issues such as delays, inventory discrepancies, or customer complaints. - Take corrective actions to resolve problems and minimize disruption to operations. - *Reporting:* - Maintain shift logs detailing operations, issues, incidents, and completed tasks. - Report key performance metrics (KPIs) and any challenges to the Operations Manager. - *Inventory Management:* - Ensure accurate stock counts and proper storage to avoid product spoilage. - Collaborate with the inventory team to manage stock rotation and maintain stock levels. - *Customer Satisfaction:* - Ensure high levels of service quality, timely deliveries, and effective communication with customers regarding any delays or issues. - *Shift Handover:* - Conduct shift handovers, ensuring all relevant information is passed on to the next shift team to ensure smooth continuity of operations. *Required Skills & Qualifications:* - *Education:* - Bachelors degree in Logistics, Supply Chain Management, or related field (preferred). - *Experience:* - Minimum 2-3 years of experience in a warehouse/logistics operations role, with at least 1 year in a supervisory position. - *Knowledge & Skills: * - Strong understanding of cold chain logistics, warehousing, and distribution processes. - Excellent leadership and team management skills. - Strong problem-solving abilities and ability to work under pressure. - Knowledge of safety protocols and regulatory requirements in logistics.- *Communication:* - Strong verbal and written communication skills to interact with team members and management effectively.- *Technical Skills: * - Proficiency in warehouse management systems (WMS), MS Office Suite (Excel, Word), and basic inventory management software.- *Quality & Safety Compliance:* - Ensure that all operations comply with safety, health, and environmental regulations. - Ensure products are handled in accordance with cold chain requirements to maintain quality and safety. - Conduct regular safety checks, and ensure that all staff adheres to safety protocols.- *Problem Resolution:* - Address operational issues such as delays, inventory discrepancies, or customer complaints. - Take corrective actions to resolve problems and minimize disruption to operations.- *Reporting:* - Maintain shift logs detailing operations, issues, incidents, and completed tasks. - Report key performance metrics (KPIs) and any challenges to the Operations Manager.- *Inventory Management:* - Ensure accurate stock counts and proper storage to avoid product spoilage. - Collaborate with the inventory team to manage stock rotation and maintain stock levels.- *Customer Satisfaction:* - Ensure high levels of service quality, timely deliveries, and effective communication with customers regarding any delays or issues.- *Shift Handover:* - Conduct shift handovers, ensuring all relevant information is passed on to the next shift team to ensure smooth continuity of operations.--- *Required Skills & Qualifications:*- *Education:* - Bachelors degree in Logistics, Supply Chain Management, or related field (preferred).- *Experience:* - Minimum 2-3 years of experience in a warehouse/logistics operations role, with at least 1 year in a supervisory position.- *Knowledge & Skills: * - Strong understanding of cold chain logistics, warehousing, and distribution processes. - Excellent leadership and team management skills. - Strong problem-solving abilities and ability to work under pressure. - Knowledge of safety protocols and regulatory requirements in logistics.- *Communication:* - Strong verbal and written communication skills to interact with team members and management effectively.- *Technical Skills: * - Proficiency in warehouse management systems (WMS), MS Office Suite (Excel, Word), and basic inventory management software.

Key Responsibilities:Pick up parcels / documents from specified client locations Ensure timely and safe delivery of documents to clients / business locations.Submit visa applications to the relevant embassy or visa processing center as per the guidelines of the seniorsEnsure timely and proper submission as per standard procedures.Plan the schedules beforehand to avoid last minute hassle Communicate politely and professionally with clients / submission counters Ensure accurate labeling,packaging of the documents for the courier Handling courier documents with care and ensuring safe, undamaged delivery.Submission of the courier documents on a timely basisSupport inventory management by updating stock levels of stationary materials, required materials Handle basic queries or direct them to appropriate support staff.Maintain accurate records of deliveries and collections.Submit daily reports to the senior authoritiesProvide administrative support to senior administrative staffEnsure the vehicle is well-maintained, clean, fueled and report any issues or damages immediately.Adhere to traffic rules and company safety guidelines.Ensure the office premises are clean, organized, and properly maintained. Assisting the office teammates for scanning, printing or any other day to day work Any other work assigned by the organization on a timely basis Good verbal and written communication skills Ability to manage multiple client cases with attention to detail Problem-solving mindset with a focus on customer satisfaction Team player with the ability to work independently when needed Willingness to learn, adapt, and grow within a fast-paced environment

The Principal will serve as the academic and administrative leader of PW Gurukulam School, overseeing all aspects of school operations. Your role involves setting the vision for the school, ensuring high academic standards, and fostering a positive, inclusive, and nurturing environment for students, teachers, and staff. Develop and articulate the vision and mission of PW Gurukulam School. Lead the school towards achieving academic excellence and holistic student development. Foster a school culture that is aligned with the values and goals of PW Gurukulam. Oversee curriculum implementation and ensure it meets the standards and expectations of the school. Monitor and improve teaching methodologies, ensuring they are innovative and effective. Promote continuous improvement in student performance and educational outcomes. Lead the recruitment, training, and evaluation of teachers and support staff. Provide ongoing professional development opportunities for staff. Create a collaborative, supportive, and motivated work environment. Ensure the holistic development of students by supporting academic, extracurricular, and social activities. Implement programs that promote student well-being, character development, and leadership. Address student disciplinary issues in a fair and constructive manner. Build strong relationships with parents, involving them in the school's activities and decision-making processes. Serve as the primary representative of the school within the community. Organize and participate in school events, fostering a strong school-community connection. Manage the school's budget, resources, and facilities effectively. Ensure compliance with all relevant regulations and policies. Oversee safety and security measures to provide a safe learning environment. Develop and implement strategic plans for the growth and development of the school. Analyze data and trends to inform decision-making and school improvement initiatives. Lead the school through periods of change, ensuring smooth transitions. Qualifications: - Masters degree in Education or a related field. - Minimum 10 years of experience in education, with at least 5 years in a leadership role. - Proven track record of driving academic success and staff development. - Strong leadership, communication, and interpersonal skills. - Ability to work collaboratively with all stakeholders, including teachers, parents, and the community.,

The Operations Manager plays a crucial role in overseeing the daily operations of the company, ensuring optimal efficiency in all processes and systems. Your responsibilities will include managing staff, streamlining operational processes, and ensuring timely and cost-effective achievement of the company's objectives. Collaboration with various departments is essential to support overall business goals and enhance productivity. In terms of operational management, you will be tasked with supervising the day-to-day operations of the company or specific departments. It will be your responsibility to develop and implement operational policies and procedures aimed at enhancing efficiency. Monitoring performance metrics and key performance indicators (KPIs) will help you identify areas for improvement. As a team leader, you will manage and mentor a team of employees by setting goals, providing feedback, and conducting performance evaluations. Your role in fostering a positive and productive work environment through effective leadership and communication is crucial to the team's success. Process improvement is another key aspect of your role. Analyzing current operational processes and workflows to identify bottlenecks or inefficiencies will be essential. Implementing process improvements and best practices to boost productivity and reduce costs will be part of your responsibilities. In terms of budget management, you will be responsible for preparing and managing operational budgets to ensure effective resource allocation. Monitoring expenditures and financial performance and making necessary adjustments to stay within budget will be critical. Project management will also be a key aspect of your role. Leading and coordinating operational projects from planning to execution and monitoring progress will be essential. Collaboration with cross-functional teams to achieve project objectives and timelines is vital for successful project delivery. Customer service is a priority, and you will be required to ensure that customer service standards are met or exceeded. Addressing customer complaints and concerns in a timely and effective manner is crucial for maintaining customer satisfaction. This is a full-time, permanent position with a day shift/fixed shift schedule. A Bachelor's degree is preferred, along with at least 1 year of experience in operations. Your work location will be in person.,

Job Title: Executive Chef Location: Dharana at Shillim, Maharashtra, India Experience Required: 10+ years in culinary management, with a preference for experience in wellness and health-focused cuisine. About Us: Dharana at Shillim is a luxury wellness retreat nestled in the serene hills of the Western Ghats. Our mission is to promote holistic well-being through sustainable practices, mindful living, and a deep connection with nature. Our culinary offerings are a crucial part of this mission, blending traditional wisdom with modern wellness principles to create nourishing, delicious, and balanced meals for our guests. Job Description: We are seeking an innovative and passionate Executive Chef to lead our culinary team and elevate the wellness dining experience at Dharana at Shillim. The ideal candidate will have a strong background in managing high-end kitchens, a deep understanding of wellness cuisine, and a commitment to using fresh, local, and organic ingredients. Key Responsibilities: Menu Development: Create and oversee a variety of wellness-focused menus that align with Dharana's philosophy, incorporating seasonal and local produce to deliver nutritionally balanced and flavorful dishes. Team Leadership: Lead, mentor, and inspire a team of chefs and kitchen staff, fostering a positive and collaborative working environment. Culinary Excellence: Maintain the highest standards of food quality, presentation, and hygiene, ensuring all dishes meet the expectations of our discerning guests. Innovation: Stay updated with global wellness trends and incorporate them into the menu offerings, ensuring our guests experience cutting-edge, health-conscious cuisine. Operational Management: Oversee daily kitchen operations, including inventory management, cost control, and compliance with health and safety regulations. Guest Experience: Collaborate closely with the retreat's wellness and nutrition experts to tailor menus that support individual guest needs and dietary preferences. Qualifications: Proven experience as an Executive Chef or Head Chef in a luxury resort, wellness retreat, or similar environment. A deep understanding of wellness cuisine, including knowledge of plant-based, vegan, and gluten-free cooking. Strong leadership skills with the ability to manage and develop a diverse team. Excellent communication and interpersonal skills. Creative mindset with a passion for culinary innovation. Formal culinary training from a recognized institution is preferred. Ability to work in a fast-paced environment while maintaining attention to detail. Preferred: Experience in wellness-focused dining, including knowledge of Ayurveda, macrobiotics, or other holistic dietary approaches. Familiarity with sustainable and farm-to-table practices. Why Join Us Be part of a dynamic and supportive team dedicated to promoting holistic well-being. Work in one of Indias most beautiful and tranquil locations. Opportunities for professional growth and development in a unique and inspiring environment. Competitive salary and benefits package. Application Process: Interested candidates are invited to submit their resume along with a cover letter detailing their relevant experience and culinary philosophy to shailendra.madhur@dharanaretreat.com Visit https://dharanaretreat.com Join us at Dharana at Shillim and contribute to a dining experience that nourishes the body, mind, and soul. ,

You will be responsible for providing versatile and dynamic support to the day-to-day operations of multiple business ventures as a Business Operations Assistant. This role entails a combination of administrative assistance and operational management, requiring someone who is well-organized, tech-savvy, and comfortable with both office and fieldwork environments. Working closely with the Director of the company, your primary focus will be on streamlining operations, managing communications, and aiding in the growth of the QSR food business and real estate marketing ventures. Your key responsibilities will include: - Providing administrative support to the Director by managing schedules, emails, and communications. - Coordinating meetings, appointments, and travel arrangements as necessary. - Preparing reports, presentations, and other documents using MS Office and other software tools. - Handling correspondence and communications on behalf of the Director to ensure timely and professional responses. In terms of business operations, you will: - Oversee and coordinate the operations of the QSR food business and real estate marketing projects. - Conduct market research by visiting local vendors, suppliers, and competitors to gather insights. - Manage relationships with vendors, suppliers, and clients to facilitate smooth transactions and timely deliveries. - Monitor inventory, sales, expenses, and assist in budget management. Additionally, you will spend approximately 25% of your time on-site, engaging in fieldwork activities, visiting vendors, conducting market research, and ensuring operational quality and efficiency. You will also liaise with local suppliers and partners to negotiate deals, assess product quality, and explore new opportunities. The ideal candidate should possess proficiency in both English and Marathi (written and spoken), strong computer skills including MS Office proficiency, email management, and online research capabilities, as well as excellent organizational skills with the ability to multitask and prioritize effectively.,

About Us: Nestaway is a leading rental housing management company transforming the way people find and live in rental homes. Our mission is to provide a seamless rental experience for tenants and homeowners alike through innovative technology and exceptional customer service. Position Summary: The Zonal Manager will be responsible for overseeing and managing all operations within a specified zone, ensuring the achievement of business objectives, customer satisfaction, and the efficient operation of the zone. This role requires strong leadership, strategic planning, and effective communication skills to manage teams and drive business growth. Key Responsibilities: 1. Operational Management: - Oversee day-to-day operations within the assigned zone to ensure smooth and efficient functioning. - Implement and enforce standard operating procedures (SOPs) to maintain consistency and quality of services. 2. Team Leadership: - Lead, mentor, and manage a team of regional managers, city managers, and other staff within the zone. - Foster a positive work environment, encouraging teamwork, innovation, and continuous improvement. 3. Business Development: - Identify and pursue new business opportunities to expand Nestaway's presence within the zone. - Build and maintain relationships with key stakeholders, including property owners, real estate agents, and local authorities. 4. Customer Satisfaction: - Ensure high levels of customer satisfaction by addressing and resolving tenant and homeowner issues promptly and effectively. - Monitor customer feedback and implement improvements to enhance service quality. 5. Financial Management: - Develop and manage the zones budget, ensuring cost-effective operations and adherence to financial targets. - Analyze financial reports and key performance indicators (KPIs) to track performance and identify areas for improvement. 6. Compliance and Safety: - Ensure compliance with all relevant laws, regulations, and company policies. - Promote a culture of safety and ensure that all health and safety standards are met. Qualifications: - Bachelors degree in Business Administration, Management, or a related field (MBA preferred). - Proven experience in a managerial role, preferably in the real estate or rental housing industry (8+ yrs). - Strong leadership and team management skills. - Excellent communication, negotiation, and interpersonal skills. - Strategic thinker with strong analytical and problem-solving abilities. - Ability to work under pressure and manage multiple tasks simultaneously. - Proficiency in MS Office and familiarity with relevant business software. Location: Delhi,Noida Job Type: Full-time Benefits: Health insurance Schedule: Day shift Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Please State expected CTC & Current CTC Experience: total work: 5 years (Required) Work Location: In person,

As an experienced professional in the road freight/logistics industry, you will be responsible for managing and coordinating the dispatch of various types of vehicles including LCV, Tauras, Trailers, and ODC vehicles. Your expertise in vehicle placement and dispatch will be crucial for ensuring timely deliveries and client satisfaction. You will need to possess strong communication skills to effectively liaise with clients, understand their transport requirements, and ensure that their needs are met. Additionally, your role will involve negotiating rates with transporters, purchasing transport services, and maintaining relationships with existing transport partners. Identifying and onboarding new transport vendors will be a key aspect of this position. You should be skilled at building strong relationships with new vendors and ensuring that they meet the company's standards for quality and efficiency. In addition to vendor management and client coordination, you will be responsible for day-to-day traffic operations, reporting, and problem resolution. Your knowledge of industry regulations and safety standards will be essential for ensuring compliance in all operations. To be successful in this role, you should have at least 5 years of experience in the road freight/logistics industry. A deep understanding of vehicle placement, route planning, and market rates is required. Strong negotiation skills, vendor management abilities, and party coordination skills are also essential for this position. This is a full-time position that requires 2 years of experience in vendor management and transportation management. The work location is in person, and the role offers the opportunity to contribute to the efficient and effective management of transportation operations.,

As the Primary Coordinator & English HOD at Brindavan Schools, you will play a crucial role in overseeing the pre-primary and primary sections. Your responsibilities will include establishing effective academic and operational procedures, managing both faculty and students, creating a safe and supportive learning environment, promoting academic excellence, and collaborating with various stakeholders to realize the school's vision. Your leadership and guidance will be instrumental in ensuring the overall success of the school. You will be tasked with planning, developing, and administering the Primary School program to cultivate confident, responsible, innovative, and reflective learners in alignment with the school's vision. Leading a team of dedicated staff members, you will provide direction, support, and encouragement to ensure their professional growth and engagement in collaborative efforts for school enhancement. Your role will involve implementing the curriculum effectively while adhering to NEP guidelines, enhancing the quality of classroom instruction through observations and feedback mechanisms, and establishing a comprehensive assessment framework encompassing formative and summative evaluations. Supporting teachers in devising suitable assessment strategies, monitoring student progress, and offering constructive input on teaching methodologies will be key aspects of your responsibilities. Additionally, you will be responsible for overseeing the co-curricular activities of the pre-primary and primary school, ensuring that these activities complement the academic curriculum and contribute to the holistic development of students. Collaborating closely with the Principal, you will work towards securing school affiliation in a timely manner. You will also be expected to engage in classroom teaching in line with the school's participatory teaching approach, prioritize student safety at all times, enforce discipline guidelines, and handle behavioral issues proactively. Furthermore, you should be prepared to undertake any other tasks delegated by the Principal and School Management as needed to support the school's objectives.,

Overall Responsibility: Overall District Livelihood Programme Management and ensuring youth personal needs assessment, life and employability skills training and are successfully placed in work or further education. Roles & Responsibilities Livelihoods program management at district level Recruit and induct Centre livelihood staff for delivering programme at centre level and manage all aspects of their performance. Ensure quality programming and placements Quality programme reporting and documentation and partner management and timely coordination for financial reporting and documentation Manage Magic Bus resources (budgets and centres), staff and local partners to ensure the full offer of programme is available to youth in the centre. To be accountable for youth placements in the Centre Lead a staff team Achieve targets at each stage of intervention including mobilisation, needs assessment, skills training delivery and placement in work or education. Support frontline staff to complete comprehensive needs assessment 1:1 with youth to identify their strengths and limitations, training and life skills needs and overall targets for the programme. Formulate personal development plans for each youth that sets out their training schedule and work or education targets. Provide high quality career counselling and impartial Information, Advice and Guidance that empowers youth to make positive choices about potential careers. Oversee all centers community need assessments and mapping exercise of other stakeholders in the local areas (government / NGO/ private and corporate foundations). Support the Head- Livelihoods of region to implement updates to the programme designed by the Magic Bus national Youth Development Team. Work with the Head- Livelihoods of region to ensure staff have the right tools and training to undertake their duties effectively. Ensure centre level staff record interventions and activities with youth effectively and data is reported and analysed to improve the quality of work on ground with youth. Identify and respond to risks that could lead to youth dropping out of the programme. Work with employers and colleges to ensure adequate placement opportunities exist at a local level for youth completing the programme. Broker and maintain partnerships with other skills training providers that can add value to the programme by receiving referrals of Magic Bus youth when their offer supports trainees to reach their targets. Monitor the effectiveness and quality of partner interventions and training delivery. Manage mentoring arrangements in the centre including matching youth to mentors and supporting mentors as required. Work with colleagues in the Youth Development teams at centre and regional level to continuously improve the quality of Magic Bus (employment and training) and ensure our work is always safe and enjoyable. Desired Competencies: Strong operational and team management skills that can be tailored to lead Magic Bus staff, training partners, employers and local colleges. Excellent organisational, planning and time management skills including the ability to design training schedules and operational centre timetables. Strong financial management skills including managing budgets and using staff and centre resources flexibly to meet need. Sharp focus on outcomes and how to shape interventions to achieve the maximum impact with youth on the programme. Build positive relationships with youth and motivate individuals to achieve defined targets of taking up work or further education. Able to undertake need assessments with youth that sensitively identify youths personal strengths and limitations. Can implement new processes and ways of working across an operational staff team. Can-do attitude and willingness to use own initiative to solve ground level problems Willingness to work evenings and weekends occasionally as required by programme. Qualification and Experience (essential unless otherwise stated): Relevant Graduate or Post Graduate degree or similar professional qualification from a reputed institution. Experience of working with and achieving positive outcomes for disadvantaged 18-25 year olds or a portion of this age range. Minimum 2 years managerial experience of frontline staff delivering interventions to children/youth. Budget responsibility and experience of financial and resource planning at local level. Knowledge of youth needs with regard to progressions into work or further education. Direct experience of career counselling and providing Information, Advice and Guidance to youth across a range of issues. Experience of need assessment and/or creating personal plans and targets with youth. Experience of either employability skills, job placement, youth development or vocational training programmes either directly or indirectly Experience of reviewing progress against individuals programme targets Experience of engaging with wider stakeholders in disadvantaged communities including parents, schools, colleges, panchayats. Experience of providing guidance and support to young people on a range of development issues including career or education choices.

Head Hunter India is seeking a highly accomplished and visionary Chief Executive Officer to provide strategic leadership and direction to a leading company in the structural steel fabrication industry . This pivotal role involves overseeing all aspects of the company's operations, ensuring sustainable growth, profitability, and upholding its reputation as an industry leader. Key Responsibilities Strategic Leadership Develop and implement robust business strategies that are precisely aligned with the company's vision and mission. Identify compelling opportunities for expansion, diversification, and innovation to ensure long-term growth. Operational Management Oversee daily operations , ensuring maximum efficiency and effectiveness across all departments. Implement industry best practices in manufacturing, quality control, and supply chain management to optimize performance. Financial Oversight Manage the company's financial health , including meticulous budgeting, accurate forecasting, and comprehensive financial reporting. Ensure stringent compliance with all financial regulations and industry standards. Business Development Foster strong, lasting relationships with key clients, essential stakeholders, and strategic industry partners. Actively explore new markets and business opportunities to drive substantial growth and market penetration. Team Leadership Build and lead a high-performing executive team , fostering collaboration and driving results. Promote a culture of excellence, accountability, and continuous improvement throughout the organization. Compliance and Governance Ensure unwavering adherence to all legal, regulatory, and ethical standards . Maintain transparent and effective communication with the Board of Directors and all stakeholders. Key Competencies Strategic Thinking: Ability to formulate and execute long-term visions and plans. Financial Acumen: Strong understanding of financial management, budgeting, and reporting. Operational Excellence: Expertise in optimizing processes and ensuring high performance in daily operations. Business Development: Proven ability to identify and capitalize on new market and client opportunities. Team Leadership: Capacity to build, inspire, and manage high-performing teams. Stakeholder Management: Skill in building and maintaining relationships with all key internal and external parties. Qualifications Education: Bachelor's degree in Engineering, Business Administration, or a related field; an MBA is preferred. Experience: Minimum of 20 years of experience in the manufacturing or engineering sector, with at least 10 years in a senior leadership role . Track Record: Proven history of driving business growth and operational excellence. Industry Knowledge: Strong understanding of the structural steel fabrication industry . Skills: Exceptional leadership, communication, and interpersonal skills.

About the Role The role of Cluster Optometrist at Lenskart revolves around a combination of a perfect blend of optometry and optical retail. He/she plays a pivotal role in upskilling the front end retail staff on the professional optometry grounds. They are responsible to deliver the best customer experience by leading the example in driving the key business metrics with their optometric approach. Their key deliverable in business includes maintenance of eye test quality and dispensing standards throughout as per Lenskart norms. Responsibility Must visit assigned stores in Lenskart uniform and manage the complete Technical and Functional part of Lenskart stores Act as a Mentor and Coach to Fresher Optometrists To ensure the Store NPS is achieved by training, troubleshooting, tracking detractor and lead by example To welcome new talent from the market, conduct interviews and on board Identify and Train the Store staff to help them achieve their goals Wear multiple hats of Team leader, Bench, Senior, Consultant Optometrist to support store team Participate in regional, departmental, executive, operational meeting as appropriate Maintain documentation and Report daily to PS regional manager on store visit summary Non-negotiable Ensuring high standards of accurate eye tests for every customer across all stores Highest standards in the clinic by ensuring clinic hygiene and instrument calibration as per defined SOP (Internal audit) Customer Service: Close every technical Detractor, Returns & Escalation through a detailed RCA Ensuring a high density of top raters optometrists in all stores measured via Quality Scorecard Ensure you solve customer-related issues that may lead to potential escalation Operational expertise: Periodically working as store optometrist as per business requirement Recommend the right talent in the right store to AOMs. All clinic equipment should be in working condition- AR/Lensometer/ Chair unit / Dispensing tools /Demos Ensure all pending points are closed during the store visit Drive operational balance score: all stores should be above 90%: such as Locus compliance, Tango compliance, Internal and Mystery audit scores. People Management : Managing attrition, team motivation & culture Ensure the hiring of optometrists by arranging referrals, leads, and campus drives Conducting chair tests for new optometrists to support the recruitment team The performance management system needs to drive- to ensure good performers is recognized and bottom performance is coached/trained People development by regular intervention & check-in during the Uprise and Upscale program To conduct unbiased sign-off for all newly hired optometrists before handing over to the business

About the Role The role of Cluster Optometrist at Lenskart revolves around a combination of a perfect blend of optometry and optical retail. He/she plays a pivotal role in upskilling the front end retail staff on the professional optometry grounds. They are responsible to deliver the best customer experience by leading the example in driving the key business metrics with their optometric approach. Their key deliverable in business includes maintenance of eye test quality and dispensing standards throughout as per Lenskart norms. Responsibility Must visit assigned stores in Lenskart uniform and manage the complete Technical and Functional part of Lenskart stores Act as a Mentor and Coach to Fresher Optometrists To ensure the Store NPS is achieved by training, troubleshooting, tracking detractor and lead by example To welcome new talent from the market, conduct interviews and on board Identify and Train the Store staff to help them achieve their goals Wear multiple hats of Team leader, Bench, Senior, Consultant Optometrist to support store team Participate in regional, departmental, executive, operational meeting as appropriate Maintain documentation and Report daily to PS regional manager on store visit summary Non-negotiable Ensuring high standards of accurate eye tests for every customer across all stores Highest standards in the clinic by ensuring clinic hygiene and instrument calibration as per defined SOP (Internal audit) Customer Service: Close every technical Detractor, Returns & Escalation through a detailed RCA Ensuring a high density of top raters optometrists in all stores measured via Quality Scorecard Ensure you solve customer-related issues that may lead to potential escalation Operational expertise: Periodically working as store optometrist as per business requirement Recommend the right talent in the right store to AOMs. All clinic equipment should be in working condition- AR/Lensometer/ Chair unit / Dispensing tools /Demos Ensure all pending points are closed during the store visit Drive operational balance score: all stores should be above 90%: such as Locus compliance, Tango compliance, Internal and Mystery audit scores. People Management : Managing attrition, team motivation & culture Ensure the hiring of optometrists by arranging referrals, leads, and campus drives Conducting chair tests for new optometrists to support the recruitment team The performance management system needs to drive- to ensure good performers is recognized and bottom performance is coached/trained People development by regular intervention & check-in during the Uprise and Upscale program To conduct unbiased sign-off for all newly hired optometrists before handing over to the business

About the Role The role of Cluster Optometrist at Lenskart revolves around a combination of a perfect blend of optometry and optical retail. He/she plays a pivotal role in upskilling the front end retail staff on the professional optometry grounds. They are responsible to deliver the best customer experience by leading the example in driving the key business metrics with their optometric approach. Their key deliverable in business includes maintenance of eye test quality and dispensing standards throughout as per Lenskart norms. Responsibility Must visit assigned stores in Lenskart uniform and manage the complete Technical and Functional part of Lenskart stores Act as a Mentor and Coach to Fresher Optometrists To ensure the Store NPS is achieved by training, troubleshooting, tracking detractor and lead by example To welcome new talent from the market, conduct interviews and on board Identify and Train the Store staff to help them achieve their goals Wear multiple hats of Team leader, Bench, Senior, Consultant Optometrist to support store team Participate in regional, departmental, executive, operational meeting as appropriate Maintain documentation and Report daily to PS regional manager on store visit summary Non-negotiable Ensuring high standards of accurate eye tests for every customer across all stores Highest standards in the clinic by ensuring clinic hygiene and instrument calibration as per defined SOP (Internal audit) Customer Service: Close every technical Detractor, Returns & Escalation through a detailed RCA Ensuring a high density of top raters optometrists in all stores measured via Quality Scorecard Ensure you solve customer-related issues that may lead to potential escalation Operational expertise: Periodically working as store optometrist as per business requirement Recommend the right talent in the right store to AOMs. All clinic equipment should be in working condition- AR/Lensometer/ Chair unit / Dispensing tools /Demos Ensure all pending points are closed during the store visit Drive operational balance score: all stores should be above 90%: such as Locus compliance, Tango compliance, Internal and Mystery audit scores. People Management : Managing attrition, team motivation & culture Ensure the hiring of optometrists by arranging referrals, leads, and campus drives Conducting chair tests for new optometrists to support the recruitment team The performance management system needs to drive- to ensure good performers is recognized and bottom performance is coached/trained People development by regular intervention & check-in during the Uprise and Upscale program To conduct unbiased sign-off for all newly hired optometrists before handing over to the business

About the Role The role of Cluster Optometrist at Lenskart revolves around a combination of a perfect blend of optometry and optical retail. He/she plays a pivotal role in upskilling the front end retail staff on the professional optometry grounds. They are responsible to deliver the best customer experience by leading the example in driving the key business metrics with their optometric approach. Their key deliverable in business includes maintenance of eye test quality and dispensing standards throughout as per Lenskart norms. Responsibility Must visit assigned stores in Lenskart uniform and manage the complete Technical and Functional part of Lenskart stores Act as a Mentor and Coach to Fresher Optometrists To ensure the Store NPS is achieved by training, troubleshooting, tracking detractor and lead by example To welcome new talent from the market, conduct interviews and on board Identify and Train the Store staff to help them achieve their goals Wear multiple hats of Team leader, Bench, Senior, Consultant Optometrist to support store team Participate in regional, departmental, executive, operational meeting as appropriate Maintain documentation and Report daily to PS regional manager on store visit summary Non-negotiable Ensuring high standards of accurate eye tests for every customer across all stores Highest standards in the clinic by ensuring clinic hygiene and instrument calibration as per defined SOP (Internal audit) Customer Service: Close every technical Detractor, Returns & Escalation through a detailed RCA Ensuring a high density of top raters optometrists in all stores measured via Quality Scorecard Ensure you solve customer-related issues that may lead to potential escalation Operational expertise: Periodically working as store optometrist as per business requirement Recommend the right talent in the right store to AOMs. All clinic equipment should be in working condition- AR/Lensometer/ Chair unit / Dispensing tools /Demos Ensure all pending points are closed during the store visit Drive operational balance score: all stores should be above 90%: such as Locus compliance, Tango compliance, Internal and Mystery audit scores. People Management : Managing attrition, team motivation & culture Ensure the hiring of optometrists by arranging referrals, leads, and campus drives Conducting chair tests for new optometrists to support the recruitment team The performance management system needs to drive- to ensure good performers is recognized and bottom performance is coached/trained People development by regular intervention & check-in during the Uprise and Upscale program To conduct unbiased sign-off for all newly hired optometrists before handing over to the business

About the Role The role of Cluster Optometrist at Lenskart revolves around a combination of a perfect blend of optometry and optical retail. He/she plays a pivotal role in upskilling the front end retail staff on the professional optometry grounds. They are responsible to deliver the best customer experience by leading the example in driving the key business metrics with their optometric approach. Their key deliverable in business includes maintenance of eye test quality and dispensing standards throughout as per Lenskart norms. Responsibility Must visit assigned stores in Lenskart uniform and manage the complete Technical and Functional part of Lenskart stores Act as a Mentor and Coach to Fresher Optometrists To ensure the Store NPS is achieved by training, troubleshooting, tracking detractor and lead by example To welcome new talent from the market, conduct interviews and on board Identify and Train the Store staff to help them achieve their goals Wear multiple hats of Team leader, Bench, Senior, Consultant Optometrist to support store team Participate in regional, departmental, executive, operational meeting as appropriate Maintain documentation and Report daily to PS regional manager on store visit summary Non-negotiable Ensuring high standards of accurate eye tests for every customer across all stores Highest standards in the clinic by ensuring clinic hygiene and instrument calibration as per defined SOP (Internal audit) Customer Service: Close every technical Detractor, Returns & Escalation through a detailed RCA Ensuring a high density of top raters optometrists in all stores measured via Quality Scorecard Ensure you solve customer-related issues that may lead to potential escalation Operational expertise: Periodically working as store optometrist as per business requirement Recommend the right talent in the right store to AOMs. All clinic equipment should be in working condition- AR/Lensometer/ Chair unit / Dispensing tools /Demos Ensure all pending points are closed during the store visit Drive operational balance score: all stores should be above 90%: such as Locus compliance, Tango compliance, Internal and Mystery audit scores. People Management : Managing attrition, team motivation & culture Ensure the hiring of optometrists by arranging referrals, leads, and campus drives Conducting chair tests for new optometrists to support the recruitment team The performance management system needs to drive- to ensure good performers is recognized and bottom performance is coached/trained People development by regular intervention & check-in during the Uprise and Upscale program To conduct unbiased sign-off for all newly hired optometrists before handing over to the business

About the Role The role of Cluster Optometrist at Lenskart revolves around a combination of a perfect blend of optometry and optical retail. He/she plays a pivotal role in upskilling the front end retail staff on the professional optometry grounds. They are responsible to deliver the best customer experience by leading the example in driving the key business metrics with their optometric approach. Their key deliverable in business includes maintenance of eye test quality and dispensing standards throughout as per Lenskart norms. Responsibility Must visit assigned stores in Lenskart uniform and manage the complete Technical and Functional part of Lenskart stores Act as a Mentor and Coach to Fresher Optometrists To ensure the Store NPS is achieved by training, troubleshooting, tracking detractor and lead by example To welcome new talent from the market, conduct interviews and on board Identify and Train the Store staff to help them achieve their goals Wear multiple hats of Team leader, Bench, Senior, Consultant Optometrist to support store team Participate in regional, departmental, executive, operational meeting as appropriate Maintain documentation and Report daily to PS regional manager on store visit summary Non-negotiable Ensuring high standards of accurate eye tests for every customer across all stores Highest standards in the clinic by ensuring clinic hygiene and instrument calibration as per defined SOP (Internal audit) Customer Service: Close every technical Detractor, Returns & Escalation through a detailed RCA Ensuring a high density of top raters optometrists in all stores measured via Quality Scorecard Ensure you solve customer-related issues that may lead to potential escalation Operational expertise: Periodically working as store optometrist as per business requirement Recommend the right talent in the right store to AOMs. All clinic equipment should be in working condition- AR/Lensometer/ Chair unit / Dispensing tools /Demos Ensure all pending points are closed during the store visit Drive operational balance score: all stores should be above 90%: such as Locus compliance, Tango compliance, Internal and Mystery audit scores. People Management : Managing attrition, team motivation & culture Ensure the hiring of optometrists by arranging referrals, leads, and campus drives Conducting chair tests for new optometrists to support the recruitment team The performance management system needs to drive- to ensure good performers is recognized and bottom performance is coached/trained People development by regular intervention & check-in during the Uprise and Upscale program To conduct unbiased sign-off for all newly hired optometrists before handing over to the business

About the Role The role of Cluster Optometrist at Lenskart revolves around a combination of a perfect blend of optometry and optical retail. He/she plays a pivotal role in upskilling the front end retail staff on the professional optometry grounds. They are responsible to deliver the best customer experience by leading the example in driving the key business metrics with their optometric approach. Their key deliverable in business includes maintenance of eye test quality and dispensing standards throughout as per Lenskart norms. Responsibility Must visit assigned stores in Lenskart uniform and manage the complete Technical and Functional part of Lenskart stores Act as a Mentor and Coach to Fresher Optometrists To ensure the Store NPS is achieved by training, troubleshooting, tracking detractor and lead by example To welcome new talent from the market, conduct interviews and on board Identify and Train the Store staff to help them achieve their goals Wear multiple hats of Team leader, Bench, Senior, Consultant Optometrist to support store team Participate in regional, departmental, executive, operational meeting as appropriate Maintain documentation and Report daily to PS regional manager on store visit summary Non-negotiable Ensuring high standards of accurate eye tests for every customer across all stores Highest standards in the clinic by ensuring clinic hygiene and instrument calibration as per defined SOP (Internal audit) Customer Service: Close every technical Detractor, Returns & Escalation through a detailed RCA Ensuring a high density of top raters optometrists in all stores measured via Quality Scorecard Ensure you solve customer-related issues that may lead to potential escalation Operational expertise: Periodically working as store optometrist as per business requirement Recommend the right talent in the right store to AOMs. All clinic equipment should be in working condition- AR/Lensometer/ Chair unit / Dispensing tools /Demos Ensure all pending points are closed during the store visit Drive operational balance score: all stores should be above 90%: such as Locus compliance, Tango compliance, Internal and Mystery audit scores. People Management : Managing attrition, team motivation & culture Ensure the hiring of optometrists by arranging referrals, leads, and campus drives Conducting chair tests for new optometrists to support the recruitment team The performance management system needs to drive- to ensure good performers is recognized and bottom performance is coached/trained People development by regular intervention & check-in during the Uprise and Upscale program To conduct unbiased sign-off for all newly hired optometrists before handing over to the business

About the Role The role of Cluster Optometrist at Lenskart revolves around a combination of a perfect blend of optometry and optical retail. He/she plays a pivotal role in upskilling the front end retail staff on the professional optometry grounds. They are responsible to deliver the best customer experience by leading the example in driving the key business metrics with their optometric approach. Their key deliverable in business includes maintenance of eye test quality and dispensing standards throughout as per Lenskart norms. Responsibility Must visit assigned stores in Lenskart uniform and manage the complete Technical and Functional part of Lenskart stores Act as a Mentor and Coach to Fresher Optometrists To ensure the Store NPS is achieved by training, troubleshooting, tracking detractor and lead by example To welcome new talent from the market, conduct interviews and on board Identify and Train the Store staff to help them achieve their goals Wear multiple hats of Team leader, Bench, Senior, Consultant Optometrist to support store team Participate in regional, departmental, executive, operational meeting as appropriate Maintain documentation and Report daily to PS regional manager on store visit summary Non-negotiable Ensuring high standards of accurate eye tests for every customer across all stores Highest standards in the clinic by ensuring clinic hygiene and instrument calibration as per defined SOP (Internal audit) Customer Service: Close every technical Detractor, Returns & Escalation through a detailed RCA Ensuring a high density of top raters optometrists in all stores measured via Quality Scorecard Ensure you solve customer-related issues that may lead to potential escalation Operational expertise: Periodically working as store optometrist as per business requirement Recommend the right talent in the right store to AOMs. All clinic equipment should be in working condition- AR/Lensometer/ Chair unit / Dispensing tools /Demos Ensure all pending points are closed during the store visit Drive operational balance score: all stores should be above 90%: such as Locus compliance, Tango compliance, Internal and Mystery audit scores. People Management : Managing attrition, team motivation & culture Ensure the hiring of optometrists by arranging referrals, leads, and campus drives Conducting chair tests for new optometrists to support the recruitment team The performance management system needs to drive- to ensure good performers is recognized and bottom performance is coached/trained People development by regular intervention & check-in during the Uprise and Upscale program To conduct unbiased sign-off for all newly hired optometrists before handing over to the business

About the Role The role of Cluster Optometrist at Lenskart revolves around a combination of a perfect blend of optometry and optical retail. He/she plays a pivotal role in upskilling the front end retail staff on the professional optometry grounds. They are responsible to deliver the best customer experience by leading the example in driving the key business metrics with their optometric approach. Their key deliverable in business includes maintenance of eye test quality and dispensing standards throughout as per Lenskart norms. Responsibility Must visit assigned stores in Lenskart uniform and manage the complete Technical and Functional part of Lenskart stores Act as a Mentor and Coach to Fresher Optometrists To ensure the Store NPS is achieved by training, troubleshooting, tracking detractor and lead by example To welcome new talent from the market, conduct interviews and on board Identify and Train the Store staff to help them achieve their goals Wear multiple hats of Team leader, Bench, Senior, Consultant Optometrist to support store team Participate in regional, departmental, executive, operational meeting as appropriate Maintain documentation and Report daily to PS regional manager on store visit summary Non-negotiable Ensuring high standards of accurate eye tests for every customer across all stores Highest standards in the clinic by ensuring clinic hygiene and instrument calibration as per defined SOP (Internal audit) Customer Service: Close every technical Detractor, Returns & Escalation through a detailed RCA Ensuring a high density of top raters optometrists in all stores measured via Quality Scorecard Ensure you solve customer-related issues that may lead to potential escalation Operational expertise: Periodically working as store optometrist as per business requirement Recommend the right talent in the right store to AOMs. All clinic equipment should be in working condition- AR/Lensometer/ Chair unit / Dispensing tools /Demos Ensure all pending points are closed during the store visit Drive operational balance score: all stores should be above 90%: such as Locus compliance, Tango compliance, Internal and Mystery audit scores. People Management : Managing attrition, team motivation & culture Ensure the hiring of optometrists by arranging referrals, leads, and campus drives Conducting chair tests for new optometrists to support the recruitment team The performance management system needs to drive- to ensure good performers is recognized and bottom performance is coached/trained People development by regular intervention & check-in during the Uprise and Upscale program To conduct unbiased sign-off for all newly hired optometrists before handing over to the business

About the Role The role of Cluster Optometrist at Lenskart revolves around a combination of a perfect blend of optometry and optical retail. He/she plays a pivotal role in upskilling the front end retail staff on the professional optometry grounds. They are responsible to deliver the best customer experience by leading the example in driving the key business metrics with their optometric approach. Their key deliverable in business includes maintenance of eye test quality and dispensing standards throughout as per Lenskart norms. Responsibility Must visit assigned stores in Lenskart uniform and manage the complete Technical and Functional part of Lenskart stores Act as a Mentor and Coach to Fresher Optometrists To ensure the Store NPS is achieved by training, troubleshooting, tracking detractor and lead by example To welcome new talent from the market, conduct interviews and on board Identify and Train the Store staff to help them achieve their goals Wear multiple hats of Team leader, Bench, Senior, Consultant Optometrist to support store team Participate in regional, departmental, executive, operational meeting as appropriate Maintain documentation and Report daily to PS regional manager on store visit summary Non-negotiable Ensuring high standards of accurate eye tests for every customer across all stores Highest standards in the clinic by ensuring clinic hygiene and instrument calibration as per defined SOP (Internal audit) Customer Service: Close every technical Detractor, Returns & Escalation through a detailed RCA Ensuring a high density of top raters optometrists in all stores measured via Quality Scorecard Ensure you solve customer-related issues that may lead to potential escalation Operational expertise: Periodically working as store optometrist as per business requirement Recommend the right talent in the right store to AOMs. All clinic equipment should be in working condition- AR/Lensometer/ Chair unit / Dispensing tools /Demos Ensure all pending points are closed during the store visit Drive operational balance score: all stores should be above 90%: such as Locus compliance, Tango compliance, Internal and Mystery audit scores. People Management : Managing attrition, team motivation & culture Ensure the hiring of optometrists by arranging referrals, leads, and campus drives Conducting chair tests for new optometrists to support the recruitment team The performance management system needs to drive- to ensure good performers is recognized and bottom performance is coached/trained People development by regular intervention & check-in during the Uprise and Upscale program To conduct unbiased sign-off for all newly hired optometrists before handing over to the business

About the Role The role of Cluster Optometrist at Lenskart revolves around a combination of a perfect blend of optometry and optical retail. He/she plays a pivotal role in upskilling the front end retail staff on the professional optometry grounds. They are responsible to deliver the best customer experience by leading the example in driving the key business metrics with their optometric approach. Their key deliverable in business includes maintenance of eye test quality and dispensing standards throughout as per Lenskart norms. Responsibility Must visit assigned stores in Lenskart uniform and manage the complete Technical and Functional part of Lenskart stores Act as a Mentor and Coach to Fresher Optometrists To ensure the Store NPS is achieved by training, troubleshooting, tracking detractor and lead by example To welcome new talent from the market, conduct interviews and on board Identify and Train the Store staff to help them achieve their goals Wear multiple hats of Team leader, Bench, Senior, Consultant Optometrist to support store team Participate in regional, departmental, executive, operational meeting as appropriate Maintain documentation and Report daily to PS regional manager on store visit summary Non-negotiable Ensuring high standards of accurate eye tests for every customer across all stores Highest standards in the clinic by ensuring clinic hygiene and instrument calibration as per defined SOP (Internal audit) Customer Service: Close every technical Detractor, Returns & Escalation through a detailed RCA Ensuring a high density of top raters optometrists in all stores measured via Quality Scorecard Ensure you solve customer-related issues that may lead to potential escalation Operational expertise: Periodically working as store optometrist as per business requirement Recommend the right talent in the right store to AOMs. All clinic equipment should be in working condition- AR/Lensometer/ Chair unit / Dispensing tools /Demos Ensure all pending points are closed during the store visit Drive operational balance score: all stores should be above 90%: such as Locus compliance, Tango compliance, Internal and Mystery audit scores. People Management : Managing attrition, team motivation & culture Ensure the hiring of optometrists by arranging referrals, leads, and campus drives Conducting chair tests for new optometrists to support the recruitment team The performance management system needs to drive- to ensure good performers is recognized and bottom performance is coached/trained People development by regular intervention & check-in during the Uprise and Upscale program To conduct unbiased sign-off for all newly hired optometrists before handing over to the business