68 Operational Management Jobs - Page 3

Team Leadership and Development: a) Recruit, train, and manage a high-performing team of sales associates. b) Foster a positive and collaborative work culture through effective communication and motivational techniques. c) c) Conduct regular performance evaluations and provide constructive feedback for professional growth. Sales and Revenue Growth: a) Develop and execute sales strategies to achieve and exceed targets. b) Analyze sales data and market trends to identify opportunities for growth. c) Encourage and monitor upselling and cross-selling initiatives to optimize revenue streams. Customer Service Excellence: a) Establish and maintain a customer-centric environment. b) Ensure the delivery of exceptional customer service through training and setting service standards. c) Personally handle escalated customer concerns and ensure their resolution Visual Merchandising and Inventory Management: a) Oversee the visual presentation of the store, ensuring alignment with brand standards. b) Collaborate with the headquarters on inventory management, including stock levels, replenishment, and merchandise allocation. c) Implement effective merchandising strategies to enhance product visibility. Operational Efficiency: a) Manage day-to-day store operations, including opening and closing procedures. b) Implement and enforce company policies and procedures for operational consistency. c) Optimize staffing levels, schedules, and resource allocation for operational efficiency Financial Management: a) Monitor and manage the store budget, expenses, and profitability. b) Conduct regular financial analysis to identify areas for improvement and cost-saving opportunities. c) Ensure accurate and timely completion of financial reports. Loss Prevention and Security: a) Implement and enforce comprehensive loss prevention measures. b) Conduct regular inventory audits and investigations to address discrepancies. c) Collaborate with security personnel and technologies to maintain store security.

Please share profiles of consultants / candidates with BOT (Build operate Transfer) & / or PEC Production Enhance Contract| experience preferably with sufficient knowledge of handling such sourcing to execute these type of contracts. Required Candidate profile A PEC (Professional Employer Company) and BOT (Build-Operate-Transfer) contract handling job typically involves managing the contractual agreements between a PEO (Professional Employer Organization)

Please share profiles of consultants / candidates with BOT (Build operate Transfer) & / or PEC Production Enhance Contract| experience preferably with sufficient knowledge of handling such sourcing to execute these type of contracts. Required Candidate profile A PEC (Professional Employer Company) and BOT (Build-Operate-Transfer) contract handling job typically involves managing the contractual agreements between a PEO (Professional Employer Organization)

Key Responsibilities: Team Management: Supervise and support a team of customer service representatives, ensuring they meet performance and quality standards. Performance Monitoring: Regularly review team performance metrics and provide feedback to team members to help them improve. Coaching and Development: Provide ongoing coaching and development opportunities to team members to enhance their skills and career growth. Operational Oversight: Manage daily operations, including scheduling, workload distribution, and resource allocation. Customer Service Excellence: Ensure that the team delivers exceptional customer service and resolves customer issues effectively and efficiently. Reporting: Prepare and present regular reports on team performance, challenges, and achievements to senior management. Collaboration: Work closely with other departments, including Quality Analysts and Trainers, to ensure a consistent and high-quality customer experience. Continuous Improvement: Identify and implement process improvements to enhance team performance and customer satisfaction. Compliance: Ensure that all team activities comply with company policies and industry regulations.

Please share profiles of consultants / candidates with BOT (Build operate Transfer) & / or PEC Production Enhance Contract| experience preferably with sufficient knowledge of handling such sourcing to execute these type of contracts. Required Candidate profile A PEC (Professional Employer Company) and BOT (Build-Operate-Transfer) contract handling job typically involves managing the contractual agreements between a PEO (Professional Employer Organization)

Key Responsibilities: Operational Management: 1. Supervise warehouse staff, including recruitment, training, and performance management. 2. Ensure compliance with safety regulations, company policies, and quality standards. 3. Manage inventory levels, track stock movements, and minimize discrepancies. 4. Oversee receiving, storage, and shipping of goods. 5. Coordinate with transportation teams for timely pickups and deliveries. 6. Ensureto close all the Inbound and Outbound Activities within TAT 7. Track all the protocols and SOPs under each operation accordingly. Inventory Management: 1. Implement and maintain inventory management systems. 2. Conduct regular stock audits and cycle counts within the internal aligned team. 3. Analyze inventory reports to optimize stock levels. 4. Identify and address inventory discrepancies. Analytical and Reporting: 1. Analyze operational data to identify trends and areas for improvement. 2. Prepare and present reports on inventory levels, warehouse efficiency, and operation cost. 3. Develop and maintain dashboards to track KPIs. Other Responsibilities: 1. Ensure compliance with regulatory requirements. 2. Maintain a safe and secure working environment. 3. Participate in continuous improvement initiatives.

Duties & Responsibilities: 1. Food Quality and Standard Operating Process Ensure Standard Operating Procedures are religiously followed at all existing and upcoming facilities, which would include not just the commissaries but the cloud kitchens as well. Implement quality control measures like sensory audits on daily basis with mandated record keeping to provide consistent taste and quality products as per company vision and mission. Set standards for kitchen staff, such as strategies for tasting food, workspace cleanliness, and waste reduction. Ensuring that the complete life cycle of a product right from raw material stageupto final dispatch stage; is quality controlled and team is well versed with SOPs. 2. Menu planning Lead and direct product development (NPD) and bettering the existing product line (R&D) through innovative and trend setting methodologies. Developing products that are creative, profitable, and meet customer preferences which would be based on market research, competitor analysis, contemporary food trends, and incorporating seasonal ingredients. 3. Operational Efficiency Production is planned meticulously and is data centred. Manage manpower efficiently for cost optimisation. Maintaining Kitchen assets/machines, ensuring Preventive and periodic maintenances are being carried by the relevant teams. 4. Team Management and training Lead and manage unit heads (Exe Sous Chef/Sous Chefs) at all production facilities by providing regular coaching, feedback and periodical performance evaluations with objectivity. Foster a harmonious and pleasant work environment which is growth, team and learning oriented. Communicate effectively with both internal and external stakeholders upholding organisation values and ethos. 5. Hygiene and Quality Audit Ensure adherence to regulatory health and safety norms. Work with the QA team closely to ensure a high level of hygiene consciousness and best practices are being followed at all production units/commissaries. 6. Financial management Create budgets and track spending to ensure financial accountability. Have strong controls on; o Material cost o Cafeteria cost o Vendor cost (Manpower/material) o Repair & Maintenance cost Ensure Inventory is being done as per procedures daily at all commissaries. 7. Logistics and Packaging Supporting the packaging team in manpower management and making sure packaging gets complete daily hassle free. Dispatch to centres is happening as per plan (time and route considerations).

Oversee project deliveries, ensuring alignment with business goals. Manage teams, optimize processes, and ensure timely completion of deliverables. Improve operational efficiencies and customer satisfaction.

Responsibilities: Operational Management, Problem Solving Technique, Process Improvements, Quality Control, Team Management & SCM. Work experience: Min 10 Years as Operations Head, Max 30 Yrs of work Desired profile of the candidate: Oversee day to day plant activities, maintain effective tooling, use problem solving techniques, process improvements and supply chain management.

Key job responsibilities • Set the vision, direction, and culture of the team by managing individual and team performance expectations and goals. • Provide individual coaching feedback sessions, and frequent one-on-ones that focus on performance, attendance adherence and career development. • Serve as a leader and point of contact for escalated contact resolution of a supervisory or sensitive nature. • Partner and communicate with stakeholders to ensure consistent employee experience. • Lead team meetings focused on team performance, policy and site updates, and team-building activities. • Create and update weekly and monthly productivity reports displaying team performance against expectations. Speak to team on performance and ongoing coaching methods in weekly performance review meetings. • Initiate and drive process improvements. Note: This is not a virtual or hybrid role. candidate should be open to work from office all 5 days. BASIC QUALIFICATIONS - 4+ years of operational and/or retail management experience - 2+ years of team management experience - Knowledge of Microsoft Office products and applications (esp. MS Excel, Word) at an advanced level - Bachelor's degree PREFERRED QUALIFICATIONS - Experience with operations, risk, fraud investigations etc. - Experience with six sigma tools and Lean techniques

The Opportunity: Capgemini is seeking a Director/Sr Director level executive to Delivery Executive role. Leader, who is accountable for End-to-End delivery for the Automotive sector with domain experience in managing global auto majors Client Relationship Management: Client engagement, drive conversation with client IT leaderships & business, Build and maintain strong relationships with key stakeholders, ensuring high levels of customer satisfaction Team Collaboration: Lead cross-functional teams, including technical and operations to deliver seamless solutions for clients Driving innovation and transformational agenda internally and within client organizations Program oversight: Oversee the delivery of complex IT projects, ensuring they meet client expectations, timelines, and budgets Process Improvement: Establish Refine process improvement, Productivity Improvement, Agile model of working Operational Management: Financial Management, Forecasting and Driving Margin Improvement programs Experience in handling India based client stakeholders for large global conglomerates Support presales for account growth, reviewing new deals Contract Management, writing SOWs, Quality Management and proactive Risk Management Client Commitment: Work with multiple internal stakeholders, service lines and support functions to drive required outcome and deliver as per contractual commitments Technology Expertise: Stay updated on emerging trends and innovations across technology stacks to provide strategic guidance to clients The successful candidate will be accountable for not limited to below KPIs: Revenue growth in existing clients/ accounts Drive new deal/ business closures Margin improvement in existing engagements Stable delivery Implementation of ongoing innovations and transformational agenda High score on customer feedback (OTACE) Our Ideal Candidate: He/She/They will have 20-25 years of experience with a strong project track record and demonstrated P&L contribution to sales. A bachelors degree is required; MBA is strongly preferred. This person is motivated to deliver high-quality work to drive customer satisfaction. They use their intellect, insight, and ability to build creative solutions with clients and colleagues while embracing a collaborative mindset. Key qualifications include: Proven expertise in managing large clients in domestic market in Automotive Manufacturing domain Should have strong exposure to any one the ERP products or CSPs or Emerging Digital technologies Strong customer orientation, decision making, problem solving, communication and presentation skills Very good judgement skills and ability to shape compelling solutions and solve unstructured problems with assumptions Very good collaboration skills and ability to interact with multi-cultural and multi-functional teams spread across geographies Ability to manage multiple high-profile programs in parallel Strong executive presence and entrepreneurial spirit Superb leadership and team building skills with ability to build consensus and achieve goals through collaboration rather than direct line authority

In this role, you will: Perform various operational tasks on complex securities that require general knowledge of unit functions and systems Support securities operations Identify ways to improve the overall process Perform moderately complex duties such as processing, researching inquires and reconciling transactions Review time sensitive documents Receive direction from supervisor and coordinate situations involving other departments Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Experience: 2+ years of Securities Operations experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education. Experience in Securities Operations and movement of Securities and Cash in IRA And Brokerage Accounts. Desired Qualifications: Min bachelor's in commerce/ BBA, MBA in Finance and similar finance related qualifications will be advantageous. Job Expectations: Job expectations will be to review complex paperwork submitted by clients and process transactions involving both cash and securities. Liaison with ACAT Teams, Legal Teams, Risk Teams to resolve queries and complete asset movement from deceased accounts to Beneficiary Accounts. Have good exposure to MS-Excel which will be utilized in day-to-day workings. Have good knowledge of U.S Securities Markets and Financial Instruments which will be required in Asset Movement function for the Job Role. Have good working knowledge of IRS Regulations with regards to IRA Accounts and Brokerage Accounts. Have good, focused mindset to work in movement of Securities without causing errors ad misses due to complex nature of movement involved and securities valuation related to the market.

Operational Management: Oversee daily restaurant operations, including front-of-house and back-of-house activities. Ensure consistent delivery of high-quality food and service. Maintain a clean, safe, and organized restaurant environment. Manage inventory, ordering, and stock control. Ensure compliance with all health and safety regulations. Handle customer inquiries, complaints, and feedback promptly and professionally. Team Leadership and Development: Recruit, train, and supervise restaurant staff. Create and maintain staff schedules. Motivate and inspire team members to achieve performance goals. Conduct regular performance reviews and provide feedback. Foster a positive and collaborative work environment. Financial Management: Manage restaurant budget and control costs. Monitor sales and expenses, and identify opportunities for improvement. Implement strategies to increase revenue and profitability. Handle cash management and daily financial transactions. Customer Service: Ensure exceptional customer service standards are maintained. Build and maintain relationships with regular customers. Implement customer loyalty programs and initiatives. Monitor customer satisfaction and address any issues. Marketing and Promotion: Assist in developing and implementing marketing strategies. Promote restaurant events and special offers. Utilize social media and online platforms to enhance restaurant visibility. Work with any delivery service providers.

Job Description Summary Coordinate and expedite the flow of materials (from suppliers and also within departments) according to production schedules. Plan and schedule material/production needs. Accountable for the quality of own work. Subject to direct operations supervision/prescribed work instructions/systems checking. Executes within a well-defined operations framework. There is generally a step by step sequence of standard operational tasks which need to be followed to achieve an end result. Job Description Roles and Responsibilities Manage customer fulfilment of order. Ensure operational alignment with production plan and KPIs. Optimize inventory and process improvements. support in data analysis that will enable fulfilment of parts, identify reason for gap & support RCA & deep dive. Enable shipping team to meet the daily shipping target as well as have a focus on critical shipment parts, monitoring of shipment in transit & coordinate with receiving dock manager to ensure parts reach on time Close coordination with quality team on final shipment loading as well as ensure correct shipping procedures are followed Developing conceptual knowledge of professional discipline. May include support roles with specialized expertise or technical knowledge in broad area. Applies general knowledge of business developed through education or past experience. Understands how work of own team contributes to the area. Resolves issues using established procedures. Consults supervisor or more senior team members for issues outside of defined instructions/parameters. Collaborates with others to solve issues. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Exchanges technical information asks questions and checks for understanding. Required Qualifications This role requires mid-level experience in the Production, Planning & Execution function. Candidate should have 4-5 years of experience in Aerospace Industry with bachelors degree in mechanical engineering. Desired Characteristics Humble: respectful, receptive, agile, eager to learn Transparent: shares critical information, speaks with candor, contributes constructively Focused: quick learner, strategically prioritizes work, committed Leadership ability: strong communicator, decision-maker, collaborative Problem solver: analytical-minded, challenges existing processes, critical thinker Strong oral and written communication, persuasive and presentation skills, including executive level communication * Note : Internal candidates with cross-functional and relevant experience are eligible to apply

About the Job: This is a client facing role in Mumbai. The job requires an Engineer to administer the Openshift set up for the large PSU. He is required to provide RCA and resolve L2 tickets for the customer issues. He is required to provide Solutions to customer problems and create SOPs for the day 2 day operations. The individual is required to support the Day2 operations of the customer. The Job requires the individual to work in Shifts. What will you do? Assist the Client with the review of the implemented design documentation Manage status and health of Openshift Manage masters and nodes- Addition and remove of apps worker nodesSecure OpenShift- Patches and maintain the security architecture policies defined during LLD Control access to resources on OpenShift Monitor and collect metrics on OpenShift Collaborate with the Customer capacity team and provide technical inputs. Openshift Backup Be able to analyze Openshift performance issues and provide solutions. Assist and engage with the client on BaU activities. Categorizing & providing work around for resolutions & defects Collaborate with Ops team for identification of critical updates, upgrades and validating such in non-prod setup. Provide RCA and resolution for priority 1 & other important tickets tickets for critical updates, upgrades Health check for critical applications\ Workloads Knowledge base addition for support team for first level of Analysis and Basic Log collection in downtime, which will help to reduce the time spend on Incident Calls Help in troubleshooting the production critical issues Priority 1 tickets in conjunction with Red Hat Global Support Services (GSS). Creating SOP ( standard operating procedures) for critical updates, upgrades for roll-outs Assist the Client with the administration of a backlog of tasks in an issue tracking tool, which allow the design to be implemented. Provide knowledge sharing with specified Client representative (s) Provide a report containing details of the engagement activities, findings and status including the following: Configuration information changes for RH OCP Solution specific implementation details Operational procedures and operational management Guidance, advice and recommendations for optimizing and improving the Red Hat environment based on Red Hat enterprise experience Recommendations for potential process or tool changes to optimize the OCP environment Provide Daily Report, other reports as required Create SOP Work along with Various Client Stakeholders from Customer location Work along with Redhat Stakeholders including but not limited to Redhat Support, Account Team, Consulting & Delivery team Work in Shifts in accordance with Shift Roster (working on holidays, Saturdays & Sundays also) What will you bring? 5+ years of Openshift cluster administration experience Has a good knowledge on managing container infra setup and should be able to perform the above responsibilities. Bachelor's degree or higher in computer science or other technical discipline, or equivalent work experience RH certification is preferred. Good Troubleshooting skills for Openshift clusters L2 Support and Administration Experience for Openshift clusters Has experience in working with Large customer setups Preferred work experience for Indian customers Experience in working at customer locations. This job is in Mumbai Has excellent Communication skills to drive technical conversations with the customer.

1. Basic Information Unique Job Position (UJP) Hub Head Reporting To Cluster Head (equivalent to regional Head) Value Stream – Asset Operations Location – Hub 2. Purpose of the Role The overall objective of this role is to manage, oversee and direct all aspects of the Hub’s operation – Inventory, Pick-Pack & Delivery operations, and F&V Operations. The incumbent will establish processes for measuring, tracking, and driving continuous improvements while ensuring 100% adherence to prescribed SOPs across all sections. The role further entails reviewing existing metrics to improve the operations. 3. Listing of Activities performed by the job holder to deliver the outcomes Hub Operations: Cost Centre Ownership with respect to Pick-Pack, Delivery, and Inventory Operations End to end monitoring of pick pack delivery ensuring the highest level of customer experience Hiring, training, development, and discipline of workforce Addressing of CX escalations and reverse logistics Engage with central teams for all Ops and Hub related actions Inventory Operations: Manage Inbound Operations Infrastructure support for all GRN and Inventory activities Prevention of Pilferage/shrinkage Oversee stock-in/ refilling processes Additional Responsibilities: Fresh Operations: Management of activities pertaining to F&V (Fruits and Vegetables) operations including receiving, grading and dispatch. Admin & Liaison: Manage Third party logistics (TPL), internal audits, Liaising with RWAs (and others external agencies), Consumables procurement and costing through Admin lead. Finance: Ensure scrutiny and approval of all hub invoices, and control on miscellaneous spends through petty cash. Manpower Management: Oversee and resolve employee escalations along with site HR team. Undertake employee welfare activities and strive to maintain discipline and productivity through necessary interventions. Projects & Facility Maintenance: Manage audit and approval of all projects, regular asset audit and maintenance activities. 4. Outcomes & KPIs Hub P&L Targets (Actual vs Planned) Total orders Processed (Actual vs Planned) Hub running expenses (% of revenue) vs planned Inventory in hub () vs plan Inventory ageing in hub (days) vs plan On Time Delivery - Target Vs Achievement (%). Over all refund (%) vs Target Operations excellence initiatives implemented in Hub People Management/Development - (Employee Retention/Attrition) (%) 5. Organization This role is a part of Operations team and reports to the Cluster/Regional Head. Hub Head has an organization comprising of Core Site Operations team (Delivery Operations, Inventory & F&V Operations) along with support functions including Admin, and site HR.

Job Overview : The Hotel Manager is responsible for overseeing the day-to-day operations of the hotel. This includes ensuring exceptional guest experiences, managing staff, maintaining a high standard of service, handling guest complaints, and driving financial performance. The manager will ensure that the hotel operates efficiently, meets regulatory requirements, and enhances its reputation as a premier destination for guests. Key Responsibilities : Operational Management : Oversee all aspects of hotel operations, including front desk, housekeeping, maintenance, food and beverage services, and guest services. Team Leadership : Lead, mentor, and manage hotel staff, including recruitment, training, scheduling, and performance evaluations. Customer Service : Ensure guest satisfaction by providing personalized and high-quality service. Address guest concerns and complaints promptly and professionally. Financial Management : Develop and manage the hotel budget, monitor expenses, and optimize revenue streams. Prepare financial reports and analyze performance metrics to meet or exceed financial targets. Sales and Marketing : Collaborate with marketing teams to promote the hotel, develop sales strategies, and ensure the hotels services are effectively marketed to target guests. Compliance : Ensure the hotel complies with all local, state, and federal regulations, including health, safety, and licensing requirements. Referred Skills : Multilingual capabilities. Experience in luxury or high-end hospitality. Certification in hospitality management or related fields. Previous experience in a customer-facing role. Interested candidates can call on 9534396678 for more information.

As a Mutual Fund Operations Manager, you will play a crucial role in overseeing the operational activities related to mutual fund transactions, ensuring compliance with regulatory standards, and optimizing efficiency within the mutual fund operations department. This role requires a deep understanding of mutual fund operations, excellent organizational skills, and the ability to lead a team effectively. Responsibilities: 1. Operations Management: Supervise daily mutual fund operations, including investments, reinvestments and redemptions of the clients. Develop and implement efficient operational processes to streamline workflow and minimize errors. Monitor operational metrics and performance indicators to ensure targets are met and escalate issues as necessary. Stay updated with industry regulations and implement changes to ensure compliance with SEBI (Securities and Exchange Board of India) guidelines. 2. Team Leadership: Lead a team of operations professionals, providing guidance, coaching, and performance feedback. Foster a culture of collaboration, accountability, and continuous improvement within the team. Allocate resources effectively to meet operational demands and support professional development initiatives. 3. Risk Management: Lead a team to process the transactions of the clients with the coordination of the AMCs. 4. Client Servicing: Liaise with the clients, including portfolio managers, compliance officers, and client service representatives, to address client inquiries and resolve operational issues. Ensure timely and accurate reporting to clients and regulatory bodies, maintaining transparency and trust. 5. Performance Monitoring and Reporting: Generate and analyse reports on operational performance, identifying trends, deviations, and areas for improvement. Present findings to senior management and recommend strategies to optimize operational efficiency and reduce costs. Qualifications: Bachelor's degree in finance, accounting, business administration, or a related field. Master's degree or professional certifications preferred. Proven experience in mutual fund operations, with a deep understanding of industry regulations and best practices. Strong leadership and interpersonal skills, with the ability to effectively manage teams and collaborate across departments. Ability to thrive in a fast-paced environment, managing multiple priorities and deadlines effectively. Strong communication skills, both written and verbal, with the ability to interact confidently with the clients.