Business Data Analyst Manager WTW Global Delivery And Solutions

13.0 - 20.0 years

25 - 30 Lacs

mumbai

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Role Overview: The Business Analyst will work with key stakeholders in the business to determine business requirements with regard to reporting and other corporate applications including OAC, Hyperion, Power BI, Qlik Sense, and other bespoke systems within the organization. This person will need to be able to document meetings, progress actions, and produce requirement specifications. They will also be responsible for creating test plans and scripts and also for executing such plans to test developed objects where applicable. They will also be responsible for general support queries and associated support documentation. The role would work within a team of analysts supporting the Management ...

Posted 3 weeks ago

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Operations And Service Delivery Manager Lnsel Software

12.0 - 18.0 years

10 - 15 Lacs

kolkata

Work from Office

Key Responsibilities: Service Delivery Oversight: Manage the end-to-end delivery of services to clients/customers ensuring quality, consistency, and timeliness. Maintain and improve SLA adherence and client satisfaction. Implement best practices to enhance service delivery efficiency. Operations Management: Oversee operational workflows and continuously identify areas for process improvement. Coordinate across departments (e.g., support, engineering, sales) to ensure alignment in service execution. Manage budgets, resource allocation, and operational KPIs. Team Leadership: Lead, mentor, and develop a team of service delivery and operational staff. Conduct regular team performance reviews and...

Posted Date not available

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