11 Operational Intelligence Jobs

We are seeking a highly analytical and detail-oriented Senior Risk Analyst specializing in Risk Reporting. In this role, you will be responsible for producing accurate and timely risk management and fund performance analytics reports for hedge fund clients and regulatory bodies. You'll play a key role in supporting new business, enhancing risk tools, and ensuring operational excellence within a dynamic financial services environment. Key Responsibilities Risk Reporting & Analytics: Produce accurate custom and regulatory risk management and fund performance analytics reports for hedge fund clients, investors, and regulatory bodies. Resolve all queries related to risk reports efficiently and accurately. Business Support & Development: Support the new business process , including onboarding new clients and assisting in preparing demos and marketing literature. Contribute to product development by exploring and researching potential new revenue streams, especially in response to emerging regulations. Model & Tool Management: Be involved in the maintenance, prototyping, and User Acceptance Testing (UAT) of internally developed valuation models and risk tools. Operational Risk Management: Perform operational risk management , including risk reporting process documentation. Improve processes by increasing automation and ensuring consistent application of policies and procedures. Identify and appropriately communicate potential internal and external risks. Stakeholder Collaboration: Assist relationship managers by participating in monthly calls and addressing escalations related to day-to-day risk reporting issues. Participate in communication and escalation aspects of complex issue resolution. Contribute to cross-functional training initiatives. About You Education: A quantitative background with a Bachelor's or higher-level degree or professional qualification (MSc, PhD, CQF, FRM, PRMIA, GARP, CFA, FIA). Experience: Experience in Financial Services, preferably with detailed knowledge of pricing, valuing, or risk management of OTC derivatives using in-house models, financial libraries, risk systems, and specialist vendors like Bloomberg BVAL, SuperDerivatives, and IHS Markit. Technical Skills: Proficient in Excel, VBA, SQL, and Python . Knowledge of investment risk measurement and management under regulatory frameworks such as Form PF, Form CPO-PQR, Annex IV, Basel III/CRD IV/CRR, and Solvency II is advantageous. Attributes: A quick learner who is self-motivated and demonstrates strong attention to detail while multitasking. Excellent oral and written communication skills and strong interpersonal skills.

We are seeking a Senior Manager, Research Informatics - Biological Studies to provide leadership for our global team. This vital role is responsible for charting the course for the Research Informatics Biological Studies team, which enables technology and data capabilities for Amgen Research . The ideal candidate will be a scientific domain expert with a strong background in biopharma and a passion for fostering innovation. You will lead a highly talented team that implements software platforms for the capture, analysis, and storage of in vitro and in vivo study data, ensuring data integrity from the lab to analytics. Roles & Responsibilities Team Leadership: Lead and manage diverse teams within a matrixed organization. You will develop talent, motivate the team, champion diversity, and act as a role model of servant leadership. Strategic Partnership: Partner with Research and Technology leaders to create technology delivery strategy and a prioritized agenda for Biological Studies. This includes ensuring scientific data operations are scoped into building Research-wide AI/ML capabilities. Platform Implementation: Provide leadership for the implementation and support of specialized technology platforms that enable streamlined and automated scientific data management. This includes ensuring global standards and practices are followed. Operational Excellence: Oversee operating and product team budgets. You will also be a point of contact for unmet service commitments and ensure communication of key performance metrics. Compliance & Governance: Remain accountable for ensuring overall organizational compliance with GxP and Privacy requirements. You will facilitate best practice sharing and ensure ongoing alignment with the Technology & Digital strategy. Qualifications A Master's degree with extensive experience, a Bachelor's degree with significant experience, or a Diploma with a substantial background in a relevant field such as Life Sciences, Computer Science, or Bioinformatics . Demonstrated expertise in a scientific domain area and related technology needs. Proven experience building strong teams with consistent practices in a matrixed organization. Experience in a leadership role within a pharmaceutical or technology organization is highly preferred. Experience with GxP data and system validation, and knowledge of regulatory requirements ( FDA 21 CFR Part 11, GLP, GCP ). In-depth knowledge of Agile processes and principles for coordinated solutions and teams via SAFe . SAFe Agilist, Certified Agile Leader , or similar certifications are preferred. Soft Skills & Competencies Leadership: Excellent leadership and team management skills with strong transformation and change management experience. Strategic Thinking: Strong analytical, critical-thinking, and decision-making abilities. Communication: Exceptional collaboration and communication skills, with the ability to work effectively with global, virtual teams. Problem-Solving: A high degree of initiative, self-motivation, and a passion for tackling complex challenges in drug discovery.

We are seeking an experienced ServiceNow ITOM Architect to take charge of designing, strategizing, and executing ITOM solutions for extensive ServiceNow environments. The ideal candidate should possess comprehensive hands-on skills across all ITOM modules and substantial architectural leadership experience. Key Responsibilities: - Lead the end-to-end architecture, design, and implementation of ServiceNow ITOM modules such as Discovery, Service Mapping, Event Management, Operational Intelligence/Health Log Analytics, and Cloud Management/Orchestration. - Design resilient and scalable solutions for CMDB population, health, and governance, event correlation, alert management, root cause analysis, and automated service dependency mapping. - Formulate ITOM roadmaps and strategies in alignment with business objectives and ServiceNow best practices. - Establish integration patterns between ITOM and ITSM, ITAM, CMDB, AIOps, and third-party monitoring tools. - Provide guidance to technical teams on development, configuration, and customizations utilizing probes, sensors, discovery patterns, event rules, and service maps. - Execute CMDB rationalization, data model design, and health reporting. - Collaborate with various stakeholders, including platform owners, security, and infrastructure teams, to ensure successful ITOM delivery. - Conduct architectural reviews, technical workshops, and governance sessions. - Drive best practices, standardization, and optimization in ServiceNow ITOM deployments. - Evaluate and recommend new ITOM features and ServiceNow upgrades. - Offer mentorship to ITOM developers and consultants. Required Skills & Experience: - 8-12 years of ServiceNow experience, with at least 5 years in ITOM architecture and leadership roles. - Proficiency in architecting solutions using Discovery, Service Mapping, Event Management, Operational Intelligence, CMDB health, and governance. - Sound knowledge of MID Server architecture, distributed deployments, and security configurations. - Thorough understanding of CMDB CI classes, relationship models, normalization, and reconciliation. - Experience in integrating ServiceNow ITOM with external monitoring and IT operations tools such as SolarWinds, Dynatrace, Azure Monitor. - Proficient in ServiceNow scripting (JavaScript, Glide API), Flow Designer, REST/SOAP APIs. - Familiarity with ServiceNow AIOps/Health Log Analytics is preferred. - ITOM Suite certifications (CIS-ITOM) and ServiceNow Architect certifications are advantageous. - Strong leadership, communication, and stakeholder management abilities. If you believe that you meet the qualifications and are interested in this opportunity, please send your resume to info@technomoresolutions.com. For further inquiries, you can contact us at +91-6303078794. Job Types: Full-time, Permanent Benefits: - Health insurance - Provident Fund Schedule: - Day shift - Monday to Friday Experience: - ITOM Architect: 5 years (Required) Work Location: In person Application Deadline: 18/07/2025 Expected Start Date: 21/07/2025,

The Splunk ITSI Architect will lead the architecture and strategic implementation of Splunk IT Service Intelligence (ITSI) across complex IT environments. Your role involves designing scalable, highly available solutions, integrating with various IT systems, and optimizing Splunk ITSI's functionality to enhance organizational service management and operational intelligence. You will be responsible for architecting, designing, and implementing comprehensive Splunk ITSI solutions tailored to multi-layered environments including Network, Cloud, On-premises Data Centers, and IoT. Additionally, you will provide technical leadership, collaborate with stakeholders to define monitoring requirements, develop and maintain customized dashboards, and set standards for integrating ITSI with multiple platforms. As the Splunk ITSI Architect, you must ensure scalability, performance optimization, reliability, and high availability of Splunk ITSI across diverse infrastructure environments. Mentoring junior team members and providing extensive knowledge transfer within teams will also be part of your responsibilities. Qualifications for this role include a Bachelor's degree in Computer Science or related field, 10+ years of relevant experience with at least 5 years working with Splunk solutions, and Splunk ITSI Certified Architect strongly preferred. You should have deep technical expertise in Splunk architecture, data ingestion strategies, and experience with integration frameworks and APIs. Strong problem-solving, analytical, leadership, and communication skills are essential for this role. The Splunk ITSI Implementation Expert will execute the deployment, configuration, and continuous improvement of Splunk IT Service Intelligence (ITSI) across integrated environments including Network, Cloud, On-premises Data Centers, and IoT. In this role, you will translate operational requirements into technical configurations, integrate complex data sources, create KPIs, dashboards, and alerts, and ensure efficient operational monitoring. Responsibilities include deploying, configuring, and maintaining Splunk ITSI solutions, translating requirements into effective dashboards and alerts, configuring advanced correlation searches, and performing technical integrations with various IT monitoring tools. You will support ongoing maintenance activities, document technical implementations, and work collaboratively with cross-functional teams. Qualifications for this position include a Bachelor's degree in Computer Science or Information Systems, 6+ years of IT experience with at least 3-4 years hands-on experience with Splunk ITSI, and Splunk ITSI Certified Administrator or Power User strongly preferred. Strong proficiency in Splunk SPL scripting, dashboard creation, event correlation, and communication skills are necessary for this role.,

As the Practice Leader for Travel Tech & OTA at AIonOS, you will be responsible for leading and shaping our business in the strategic domain of AI-driven travel technology. Your role will involve defining and evolving the vision, strategy, and roadmap for the Travel Tech & OTA practice, aligned with our company's AI-first approach. You will be instrumental in conceptualizing and enhancing AI-powered solutions, platforms, and accelerators tailored for the travel and OTA ecosystem. Collaboration with cross-functional teams such as data science, engineering, and product development will be crucial as you lead the development of innovative AI/GenAI solutions to bring to market. You will also play a key role in driving revenue growth by identifying opportunities, shaping deals, and supporting proactive pursuits in partnership with the Sales team. Establishing thought leadership and brand recognition in the AI for Travel and OTAs space will be a significant aspect of your role. You will represent the company at global travel and technology events, industry panels, and innovation summits. Creating impactful content such as white papers, blogs, webinars, and success stories will be part of your responsibilities to shape industry discourse and engage with customers. Additionally, you will serve as an executive advisor to CXOs in the travel industry, leading discussions on digital transformation, operational intelligence, and customer experience. Collaborating internally with delivery teams, HR, Learning, Marketing, and Innovation functions will be essential to ensure world-class execution, talent development, and market visibility for the practice. To be successful in this role, you should have at least 15 years of experience in the Travel Tech and OTA space with a strong background in consulting or solution leadership. Demonstrated expertise in driving AI/ML/GenAI-powered solutions within the travel industry is required. Excellent executive communication skills, prior experience in building or scaling travel practices, and a deep network within the travel ecosystem are preferred attributes. If you are a strategic thinker with an entrepreneurial mindset, execution excellence, and a passion for driving innovation in the travel technology sector, we invite you to join us in leading the transformation of businesses into AI-native enterprises at AIonOS.,

We are actively seeking a meticulous and knowledgeable Internal Audit Depository Executive to join our client's team through Acme Services . This pivotal role is responsible for ensuring compliance and operational integrity within depository functions. The ideal candidate will possess a strong understanding of Depository Participant operations , adherence to SEBI and Depository guidelines (NSDL/CDSL) , knowledge of DP regulations , and practical experience in Internal Audit processes related to depositories. Key Responsibilities Depository Participant Operations : Gain a deep understanding and provide audit oversight for all aspects of Depository Participant operations . Regulatory Compliance : Ensure strict adherence to SEBI (Securities and Exchange Board of India) regulations and Depository guidelines specific to both NSDL (National Securities Depository Limited) and CDSL (Central Depository Services (India) Limited) . DP Regulations : Apply thorough knowledge of DP regulations to assess compliance within the depository framework. Internal Audit Execution : Conduct comprehensive Internal Audits of depository processes, identifying risks, control weaknesses, and areas for improvement. Reporting & Recommendations : Prepare detailed audit reports with findings and actionable recommendations to enhance operational efficiency and regulatory compliance. Issue Resolution : Follow up on audit findings to ensure timely implementation of corrective actions. Skills Strong understanding of Depository Participant operations . In-depth knowledge of SEBI and Depository guidelines in NSDL/CDSL . Familiarity with DP regulations . Practical experience in Internal Audit procedures related to depository functions. Excellent analytical skills with an eye for detail. Strong communication skills, both written and verbal. Ability to work independently and as part of a team.

Head Hunter India is partnering with a leading TMT steel manufacturer to find a highly results-driven Head of Manufacturing Excellence . This critical leadership role will drive plant-level process improvements, enhance production efficiency, reduce costs, and foster a robust culture of continuous improvement across multiple manufacturing units. Key Responsibilities Lead operational excellence initiatives including Lean Manufacturing, Six Sigma, Total Productive Maintenance (TPM), and other relevant methodologies. Identify and execute significant process improvements within key areas such as rolling mills, reheating furnaces, and finishing lines. Drive programs focused on increasing productivity, enhancing quality, optimizing Overall Equipment Effectiveness (OEE), improving energy efficiency, and reducing waste. Collaborate closely with plant heads, maintenance, and Quality Assurance (QA) teams to institutionalize best practices across all units. Monitor key performance indicators (KPIs) rigorously and benchmark performance across various manufacturing units to identify areas for improvement. Coach and mentor plant teams on Continuous Improvement (CI) tools, Root Cause Analysis (RCA), and structured problem-solving techniques. Skills Manufacturing Excellence Lean principles Total Productive Maintenance (TPM) Kaizen Overall Equipment Effectiveness (OEE) Continuous Improvement Process Optimization Qualifications Education: B.E./B.Tech in Mechanical, Metallurgy, or Production Engineering. Certifications: Lean Six Sigma Black Belt is preferred. Experience: Mandatory experience in high-speed TMT/rebar rolling mills .

Jones Lang LaSalle Property Consultants (India) Pvt. Ltd. is seeking a proactive and customer-focused Assistant Manager - Customer Service . In this role, you'll be instrumental in ensuring exceptional service delivery, efficient complaint resolution, and seamless communication with our clients and stakeholders. What This Job Involves: Complaint & Request Resolution: Receive and manage calls and emails from clients, ensuring the closure of complaints and effectively communicating actions taken to stakeholders with a confident and poised demeanor. Ownership & Timeliness: Take full ownership of all client requests and complaints, ensuring they are handled effectively and within the agreed-upon Turnaround Times (TAT). Team Monitoring: Regularly monitor the performance of helpdesk and customer service executives. Premises Rounds: Conduct daily rounds of the premises, reporting any lapses or observations to the relevant teams for prompt action. Feedback & Improvement: Conduct timely Customer Feedback Surveys and share comprehensive reports with clients and management. Cooperate, coordinate, and communicate with other departments to ensure a positive customer experience, sharing consolidated feedback for service improvements. Emergency Response: Assist in ensuring that all complaints, requests, and emergencies are handled expeditiously (as per JLL policies), contacting proper authorities when necessary. Operational Knowledge: Maintain familiarity with the building operating procedures manual, including protocols for lost and found, timings, ID card applications, and permission forms. Administrative Support: Assist with administrative activities such as filing, checking and maintaining inventory records, Daily Management Reports (DMR), Monthly Management Reports (MMR), and clubhouse reports. Event Management: Manage and participate in various events, parties, and CSR activities, overseeing general maintenance and guest handling during these occasions. Escalation Point: Act as a secondary point of contact for all occupants in cases of client escalation. Scheduling: Prepare and approve working schedules and rosters for the helpdesk team to maintain and operate the property at an optimum level, based on operational requirements.

Senior Facility Executive - Technical JLL is seeking a skilled and proactive Senior Facility Executive - Technical to oversee the complete engineering and maintenance requirements of a facility. This critical role ensures 100% uptime of all vital equipment, coordinates with vendors, and implements robust operational and safety procedures in a 24x7 environment. Positions Goal: To oversee complete engineering and maintenance requirements of the facility, ensuring 100% uptime of all critical equipment and coordinating with vendors for AMC services. Deliverable Role/Responsibilities: Operational & Maintenance Oversight : Take handover from the previous shift. Monitor and maintain all M&E (Mechanical & Electrical) related equipment , including Electrical Systems, UPS, Lifts, HVAC, Precision A/C, Fire Fighting, Plumbing, Carpentry, etc. Conduct daily internal walkthroughs to ensure all fixtures and fittings are in good order. Procedure Implementation : Establish Engineering & Operational procedures and roll them out for site staff. Periodically inspect log books, checklists, PPM schedules, SOPs, and EOPs for effective engineering management. Work towards ZERO downtime and set up practices to ensure seamless service delivery. Compliance & Audits : Establish contacts with local authorities for facility-related issues and maintain relationships. Responsible for all legal & statutory compliances pertaining to facility & engineering operations. Carry out Technical Audits for all installations at periodical intervals. Implement and manage an audit program to minimize risk exposure. Ensure compliance with statutory regulations on fire, health, and safety standards . Project & Vendor Management : Manage the M&E scope of projects to ensure quality and timely deliverables. Review the maintenance/service practices of M&E contracts to ensure quality work practices aligned with manufacturer recommendations. Responsible for establishing maintenance contracts to mitigate risks to client operations. Coordinate/monitor with the landlord and action areas controlled by them. Oversee M&E vendor operations and ensure adherence to SLAs. Planning & Inventory : Plan and take responsibility for the smooth operations of all mechanical, electrical, plumbing installations, and civil works. Responsible for planning a critical spares list for all installations as per manufacturer recommendations and managing inventory. System & Portal Management : Responsible for managing the 360 portal for PPM activity closures, IDEA portal for EHS & IHS compliance, CEWA portal for projects/M&E approvals and incident reporting (CFIR), CAP Training Program portal for team training, and Helpdesk portal for tracking/updating BMS work order closures. Manage group email IDs for monitoring team responses to associate BMS assistance emails. Raise GRN, RGP, NRGP in the security portal for any spares/assets movement. Reporting & Documentation : Prepare various reports including weekend activity, Monthly Engineering Scorecard, Monthly Return, EHS Report, UPS Load details, Resilience Report, Daily Report, Vendor Scorecard, daily work order tracker, and monthly M&E reports (covering maintenance contracts, spare parts, consumption, incident reports). Report on job progress, schedules, and status. Responsible for maintaining all building-related drawings. Energy & Cost Management : Implement the energy management program to reduce utility costs. Develop and implement innovative programs and processes that reduce utility costs, increase productivity, and generate savings. Initiate strategies to achieve measurable improvements in energy consumption. Conduct inspections on energy conservation, maintenance practices, utility management, and risk management procedures. Hands-on Maintenance : Perform handyman work including carpentry, painting, drywall, plaster, miscellaneous electrical works, minor plumbing repairs, and door repair/replacements. Safety Procedures : Implement LOTO (Lockout/Tagout) procedures and various other safety procedures. Ensure all safety procedures, including crisis management/business continuity and emergency procedures, are maintained at all times. Ensure service delivery teams and on-site contractors undergo a Health and Safety Induction. Financial & Administrative Support : Provide administrative support to Facilities Management, ensuring timely and accurate completion of BMS reports. Process all vendor invoices for payment, tracking, verifying, and filing all JLL and BMS vendor-related invoices. Liaise with the client Finance team for vendor tax exemption documents. Collect all documents from vendors for compliance audits. Training & Development : Implement training programs with OEM vendors. Key Responsibility Area: 100% compliance to Preventive Maintenance plan. Maintaining 100% uptime of critical equipment . Implementation of initiatives to improve operational efficiencies in the facility. Education / Experience: BE / B.Tech / Diploma in Electrical/Electronic & Communication/Mechanical Engineering . Minimum experience of 4 to 5 years in a critical/corporate environment . People skills and ability to interact with client staff and demands. PC literacy and proven ability to manage daily activities using various systems. Strong communication skills , both oral and written. Working knowledge of office Electro-mechanical & Fire Safety infrastructure like electrical systems, UPS system, Air-conditioning, FAS & BMS operation.

JLL is seeking a skilled and proactive Facility Executive - Technical to oversee the complete engineering and maintenance requirements of a facility. This critical role ensures 100% uptime of all vital equipment, coordinates with vendors, and implements robust operational and safety procedures in a 24x7 environment. Positions Goal: To oversee complete engineering and maintenance requirements of the facility, ensuring 100% uptime of all critical equipment and coordinating with vendors for AMC services. Deliverable Role/Responsibilities: Operational & Maintenance Oversight : Take handover from the previous shift. Monitor and maintain all M&E (Mechanical & Electrical) related equipment , including Electrical Systems, UPS, Lifts, HVAC, Precision A/C, Fire Fighting, Plumbing, Carpentry, etc. Conduct daily internal walkthroughs to ensure all fixtures and fittings are in good order. Procedure Implementation : Establish Engineering & Operational procedures and roll them out for site staff. Periodically inspect log books, checklists, PPM schedules, SOPs, and EOPs for effective engineering management. Work towards ZERO downtime and set up practices to ensure seamless service delivery. Compliance & Audits : Establish contacts with local authorities for facility-related issues and maintain relationships. Responsible for all legal & statutory compliances pertaining to facility & engineering operations. Carry out Technical Audits for all installations at periodical intervals. Implement and manage an audit program to minimize risk exposure. Ensure compliance with statutory regulations on fire, health, and safety standards . Project & Vendor Management : Manage the M&E scope of projects to ensure quality and timely deliverables. Review the maintenance/service practices of M&E contracts to ensure quality work practices aligned with manufacturer recommendations. Responsible for establishing maintenance contracts to mitigate risks to client operations. Coordinate/monitor with the landlord and action areas controlled by them. Oversee M&E vendor operations and ensure adherence to SLAs. Planning & Inventory : Plan and take responsibility for the smooth operations of all mechanical, electrical, plumbing installations, and civil works. Responsible for planning a critical spares list for all installations as per manufacturer recommendations and managing inventory. System & Portal Management : Responsible for managing the 360 portal for PPM activity closures, IDEA portal for EHS & IHS compliance, CEWA portal for projects/M&E approvals and incident reporting (CFIR), CAP Training Program portal for team training, and Helpdesk portal for tracking/updating BMS work order closures. Manage group email IDs for monitoring team responses to associate BMS assistance emails. Raise GRN, RGP, NRGP in the security portal for any spares/assets movement. Reporting & Documentation : Prepare various reports including weekend activity, Monthly Engineering Scorecard, Monthly Return, EHS Report, UPS Load details, Resilience Report, Daily Report, Vendor Scorecard, daily work order tracker, and monthly M&E reports (covering maintenance contracts, spare parts, consumption, incident reports). Report on job progress, schedules, and status. Responsible for maintaining all building-related drawings. Energy & Cost Management : Implement the energy management program to reduce utility costs. Develop and implement innovative programs and processes that reduce utility costs, increase productivity, and generate savings. Initiate strategies to achieve measurable improvements in energy consumption. Conduct inspections on energy conservation, maintenance practices, utility management, and risk management procedures. Hands-on Maintenance : Perform handyman work including carpentry, painting, drywall, plaster, miscellaneous electrical works, minor plumbing repairs, and door repair/replacements. Safety Procedures : Implement LOTO (Lockout/Tagout) procedures and various other safety procedures. Ensure all safety procedures, including crisis management/business continuity and emergency procedures, are maintained at all times. Ensure service delivery teams and on-site contractors undergo a Health and Safety Induction. Financial & Administrative Support : Provide administrative support to Facilities Management, ensuring timely and accurate completion of BMS reports. Process all vendor invoices for payment, tracking, verifying, and filing all JLL and BMS vendor-related invoices. Liaise with the client Finance team for vendor tax exemption documents. Collect all documents from vendors for compliance audits. Training & Development : Implement training programs with OEM vendors. Key Responsibility Area: 100% compliance to Preventive Maintenance plan. Maintaining 100% uptime of critical equipment . Implementation of initiatives to improve operational efficiencies in the facility. Education / Experience: BE / B.Tech / Diploma in Electrical/Electronic & Communication/Mechanical Engineering . Minimum experience of 4 to 5 years in a critical/corporate environment . People skills and ability to interact with client staff and demands. PC literacy and proven ability to manage daily activities using various systems. Strong communication skills , both oral and written. Working knowledge of office Electro-mechanical & Fire Safety infrastructure like electrical systems, UPS system, Air-conditioning, FAS & BMS operation.

Facility Executive - Technical JLL is seeking a skilled and proactive Facility Executive - Technical to oversee the complete engineering and maintenance requirements of a facility. This critical role ensures 100% uptime of all vital equipment, coordinates with vendors, and implements robust operational and safety procedures in a 24x7 environment. Positions Goal: To oversee complete engineering and maintenance requirements of the facility, ensuring 100% uptime of all critical equipment and coordinating with vendors for AMC services. Deliverable Role/Responsibilities: Operational & Maintenance Oversight : Take handover from the previous shift. Monitor and maintain all M&E (Mechanical & Electrical) related equipment , including Electrical Systems, UPS, Lifts, HVAC, Precision A/C, Fire Fighting, Plumbing, Carpentry, etc. Conduct daily internal walkthroughs to ensure all fixtures and fittings are in good order. Procedure Implementation : Establish Engineering & Operational procedures and roll them out for site staff. Periodically inspect log books, checklists, PPM schedules, SOPs, and EOPs for effective engineering management. Work towards ZERO downtime and set up practices to ensure seamless service delivery. Compliance & Audits : Establish contacts with local authorities for facility-related issues and maintain relationships. Responsible for all legal & statutory compliances pertaining to facility & engineering operations. Carry out Technical Audits for all installations at periodical intervals. Implement and manage an audit program to minimize risk exposure. Ensure compliance with statutory regulations on fire, health, and safety standards . Project & Vendor Management : Manage the M&E scope of projects to ensure quality and timely deliverables. Review the maintenance/service practices of M&E contracts to ensure quality work practices aligned with manufacturer recommendations. Responsible for establishing maintenance contracts to mitigate risks to client operations. Coordinate/monitor with the landlord and action areas controlled by them. Oversee M&E vendor operations and ensure adherence to SLAs. Planning & Inventory : Plan and take responsibility for the smooth operations of all mechanical, electrical, plumbing installations, and civil works. Responsible for planning a critical spares list for all installations as per manufacturer recommendations and managing inventory. System & Portal Management : Responsible for managing the 360 portal for PPM activity closures, IDEA portal for EHS & IHS compliance, CEWA portal for projects/M&E approvals and incident reporting (CFIR), CAP Training Program portal for team training, and Helpdesk portal for tracking/updating BMS work order closures. Manage group email IDs for monitoring team responses to associate BMS assistance emails. Raise GRN, RGP, NRGP in the security portal for any spares/assets movement. Reporting & Documentation : Prepare various reports including weekend activity, Monthly Engineering Scorecard, Monthly Return, EHS Report, UPS Load details, Resilience Report, Daily Report, Vendor Scorecard, daily work order tracker, and monthly M&E reports (covering maintenance contracts, spare parts, consumption, incident reports). Report on job progress, schedules, and status. Responsible for maintaining all building-related drawings. Energy & Cost Management : Implement the energy management program to reduce utility costs. Develop and implement innovative programs and processes that reduce utility costs, increase productivity, and generate savings. Initiate strategies to achieve measurable improvements in energy consumption. Conduct inspections on energy conservation, maintenance practices, utility management, and risk management procedures. Hands-on Maintenance : Perform handyman work including carpentry, painting, drywall, plaster, miscellaneous electrical works, minor plumbing repairs, and door repair/replacements. Safety Procedures : Implement LOTO (Lockout/Tagout) procedures and various other safety procedures. Ensure all safety procedures, including crisis management/business continuity and emergency procedures, are maintained at all times. Ensure service delivery teams and on-site contractors undergo a Health and Safety Induction. Financial & Administrative Support : Provide administrative support to Facilities Management, ensuring timely and accurate completion of BMS reports. Process all vendor invoices for payment, tracking, verifying, and filing all JLL and BMS vendor-related invoices. Liaise with the client Finance team for vendor tax exemption documents. Collect all documents from vendors for compliance audits. Training & Development : Implement training programs with OEM vendors. Key Responsibility Area: 100% compliance to Preventive Maintenance plan. Maintaining 100% uptime of critical equipment . Implementation of initiatives to improve operational efficiencies in the facility. Education / Experience: BE / B.Tech / Diploma in Electrical/Electronic & Communication/Mechanical Engineering . Minimum experience of 4 to 5 years in a critical/corporate environment . People skills and ability to interact with client staff and demands. PC literacy and proven ability to manage daily activities using various systems. Strong communication skills , both oral and written. Working knowledge of office Electro-mechanical & Fire Safety infrastructure like electrical systems, UPS system, Air-conditioning, FAS & BMS operation.