590 Operational Efficiency Jobs - Page 3

The Strategic Sourcing Manager plays a crucial role in developing and executing global sourcing strategies for both indirect and direct categories across the RealPage global enterprise. By leading the transformation, this position focuses on driving cost savings opportunities for goods and services. The primary responsibilities include conducting financial analysis, developing sourcing strategies, promoting competitive sourcing processes, negotiating contracts, implementing governance processes, and monitoring supplier performance. To ensure success, it is essential to align key stakeholders, identify cost-saving opportunities, consolidate sourcing opportunities, and develop standardized procurement systems and controls. The ideal candidate should possess a Bachelor's degree in a relevant field, at least 8 years of relevant experience, and strategical procurement experience negotiating and managing contracts with major US suppliers. Additionally, the candidate must be results-driven, possess excellent communication skills, demonstrate strong analytical skills, have a keen eye for detail, and exhibit strong business acumen. The ability to manage multiple projects, create high-quality recommendations, identify cost-saving opportunities, and build cross-functional relationships is crucial for this role.,

As an Operation Executive at Zest Rover Holidays, your primary responsibility revolves around ensuring the smooth execution of travel arrangements and events (MICE) for clients. You will be in charge of managing the operational aspects of travel, logistics, and event planning to guarantee a seamless and memorable experience for clients. Here is an overview of the key result areas (KRAs) for your role: Travel Arrangements & Coordination: - Coordinating and organizing travel plans for clients, including flights, accommodation, transportation, and activities. - Establishing and maintaining relationships with travel service providers to ensure quality service and competitive pricing. - Ensuring clear and timely communication with clients about their travel details and changes in itinerary. - Ensuring clients have all the necessary travel documentation, such as visas, permits, tickets, and insurance. Event Planning & Execution (MICE): - Assisting with the planning and execution of MICE events, including conferences, corporate meetings, incentive trips, and exhibitions. - Handling logistics for events, such as venue selection, room arrangements, transportation, catering, and other event-related services. - Communicating with event vendors to ensure they meet deadlines and quality standards. - Overseeing event execution on-site to ensure everything runs smoothly. Budget Management: - Ensuring that travel arrangements and event costs remain within budget while maintaining quality. - Coordinating with finance to ensure accurate and timely processing of all related invoices. - Working with vendors and suppliers to negotiate competitive rates for services. Client Satisfaction & Quality Assurance: - Ensuring all travel and event services are of the highest quality and align with client expectations. - Gathering feedback from clients to identify areas for improvement. - Handling any issues or complaints that arise during the travel or event process and providing solutions promptly. Operational Efficiency: - Identifying and implementing operational improvements to enhance efficiency in planning, coordination, and execution. - Maintaining accurate records of all bookings, itineraries, event details, and client information. - Effectively using internal systems to manage tasks and communicate with the team. Compliance & Risk Management: - Ensuring compliance with company policies and legal regulations. - Identifying potential risks and implementing contingency plans. Team Collaboration: - Working closely with sales, marketing, and client servicing teams to meet client requirements effectively. - Keeping relevant departments informed about the progress of travel arrangements and events. - Providing guidance and support to junior team members involved in operations. Vendor & Supplier Management: - Building and maintaining strong relationships with suppliers to ensure high-quality services. - Negotiating favorable terms with vendors and suppliers. Reporting & Documentation: - Regularly reporting on the status of operations to senior management. - Ensuring all relevant documentation is well-organized and accessible. Sustainability & Innovation: - Looking for opportunities to incorporate sustainability into travel and event planning. - Identifying innovative solutions or new technologies to improve operations. These KRAs are designed to help you effectively manage operations, provide quality service, and contribute to the overall success of travel and MICE services at Zest Rover Holidays.,

The role of an intern at Madify in Guwahati (WORK FROM OFFICE ONLY) will involve dedicatedly working with a specific team. Interns may be onboarded in Business Development, Influencer Marketing, Operations, HR, Tech, and may switch roles based on their skill sets. Basic research, seamless communication with internal & external stakeholders, smooth coordination among team members, reporting to managers, organizational and project management skills, problem-solving ability, and the ability to work independently are key responsibilities. Immediate joiners with proficiency in Microsoft Excel, strong communication skills, impeccable discipline, good interpersonal skills, and operational efficiency are preferred for this full-time position.,

As an experienced professional in BPO Operations, you should possess more than 7 years of experience in team handling, customer service, and people management. Your role will require strong people management skills, with a focus on team handling, along with more than 3 years of experience in this area. Effective verbal communication and listening skills are essential for this position, as well as the ability to demonstrate analytical and problem-solving skills. Your interpersonal and written communication skills should be top-notch, promoting information sharing and collaboration within the team. Conflict Resolution is a key aspect of this role, involving finding solutions to disputes and disagreements through active listening, empathy, and effective communication. Delegation skills are vital, as you will need to assign tasks to others while maintaining accountability for the overall outcome. Process Improvement is another critical responsibility, requiring you to drive improvements through data insights, automation, and compliance with industry standards. Operational Efficiency is crucial for optimizing business processes and procedures, reducing costs, increasing productivity, and enhancing product or service quality. Stakeholder Management will involve collaborating with internal stakeholders to resolve issues and ensure smooth project delivery. Workforce Management Coordination will require you to work closely with the WFM team on various aspects such as attendance, leave, forecasting, and staffing requirements. Coaching and Mentoring skills are essential for guiding, supporting, and motivating individuals or teams to achieve their goals. Team Engagement activities will be part of your responsibilities to promote a positive work environment. Problem-Solving skills are necessary for breaking down complex issues, identifying solutions, and taking action under pressure. You should also be proficient in interpreting performance metrics and communicating findings effectively to stakeholders. Your role will involve developing and delivering effective communications tailored to different audiences, as well as creating and delivering compelling presentations. Overall, your ability to lead, manage, and collaborate with others will be crucial for success in this role.,

The Services Technology team at Mastercard is responsible for the Services engineering and technology estate, including data infrastructure, analytical tools, critical technology platforms such as the Data Warehouse and Decision Management Platform, our acquired Services technology assets, and the engineering teams supporting each of our four Services product groups. Overview The Services Technology team is seeking a highly skilled and detail-oriented individual with advanced PowerPoint and Excel capabilities to support business teams in creating impactful presentations, reports, and dashboards. This role is ideal for someone who enjoys transforming complex data into clear, compelling visual narratives and enabling teams with tools that drive decision-making and operational efficiency. This role reports directly to the Services Technology Chief of Staff. Role Proven expertise in Microsoft PowerPoint and Excel, including advanced formatting, charting, pivot tables, and formulas. Strong attention to detail and a keen eye for visual design and layout. Ability to translate complex data and ideas into clear, concise, and visually engaging content. Excellent written and verbal communication skills. Experience supporting business operations, project management, or analytics teams is a plus. Familiarity with data visualization tools (e.g., Power BI, Tableau) is a bonus. Bachelors degree in Business, Communications, Analytics, or a related field preferred. All About You Proven expertise in Microsoft PowerPoint and Excel, including advanced formatting, charting, pivot tables, and formulas. Strong attention to detail and a keen eye for visual design and layout. Ability to translate complex data and ideas into clear, concise, and visually engaging content. Excellent written and verbal communication skills. Experience supporting business operations, project management, or analytics teams is a plus. Familiarity with data visualization tools (e.g., Power BI, Tableau) is a bonus.

About The Role Project Role : Software Configuration Lead Project Role Description : Ensure the product delivery and integrity during the overall product lifecycle. Increase efficiency by managing processes, resources and technologies to ensure the smooth flow of operations to meet cost, quality, controls and delivery targets. Requires working with individuals and teams from development through implementation across organizations. Must have skills : SAP EWM Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Configuration Lead, you will ensure the product delivery and integrity during the overall product lifecycle. Your typical day will involve managing processes, resources, and technologies to enhance operational efficiency. You will collaborate with various teams, ensuring that all aspects of the project align with cost, quality, and delivery targets while maintaining a smooth flow of operations across the organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and development opportunities for team members to enhance their skills.- Monitor project progress and implement corrective actions as necessary to ensure timely delivery. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP EWM.- Strong understanding of supply chain management principles.- Experience with warehouse management systems and logistics processes.- Ability to analyze and optimize workflows for improved efficiency.- Familiarity with integration of SAP EWM with other SAP modules. Additional Information:- The candidate should have minimum 5 years of experience in SAP EWM.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Role Purpose The purpose of the role is to provide timely, accurate and quality MIS reports, dashboards to the external & internal stakeholders of account(s) as per the defined process and standards of security and compliance Do Prepare timely and accurate MIS reports and dashboards as required by the stakeholders Interact and work closely with management, internal stakeholders & clients to understand the business information needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Ensure regular review with the MIS Team Lead for 100% accuracy before populating any customized dashboard or generating any customized report Track and follow up with relevant stakeholder for timely updation and data management of parameters (key SLA metrics such as run-rate etc.) Generate account level reports (billable and non-billable) on forecasting, scheduling (both onshore and offshore) and performance against SLAs, CSAT, Quality etc. Ensure zero non-compliances on process audit on data security and compliance Support and adopt tools and systems for efficient MIS generation and reporting system Continuous support to the manager in rolling out new techniques and initiatives to increase productivity Providing update to the manager on the progress of any new MIS initiatives Perform periodic maintenance and servicing of MIS system to improve operational efficiency Adopt new tools, technology solutions and develop capability through training to improve own productivity. Develop analytical skills and understanding of statistical analysis to suggest improvement in the quality of analysis Mandatory Skills: Mortgage( DM) .Experience: 3-5 Years .

Department Description The Performance Analytics group provides performance information and portfolio analysis for Fidelity International Limited (FIL) worldwide. The new formally team will operate a hub a spoke model with two centres of excellence in Dublin (Ireland) and Dalian (China) supported by local specialists in London, Tokyo and Hong Kong. The Analytics Operations is a newly created team focused on data validation, reconciliations and reporting for risk and attribution teams in order to create a best in class centralised service. Purpose of your role We are seeking an experienced and dynamic Manager to lead the establishment and ongoing operation of our Risk & Attribution Operations team in Bangalore. This role is pivotal in creating a best-in-class centralised service focused on data validation, reconciliations, and reporting to support our global risk and attribution functions. Additionally, the role will involve working across different asset classes to ensure that requirements are fulfilled, stakeholders are appropriately engaged, and successful solutions are implemented. Key Responsibilities Team Leadership : Recruit, develop, and lead a team of 8-10 professionals, fostering a collaborative and high-performing culture. Analytics Operations : Establish robust analytics operational processes to ensure the accuracy and integrity of data for our downstream risk and performance systems. Cross-Functional Collaboration : Work closely with senior management, junior developers, and stakeholders across various asset classes to identify requirements and implement successful solutions. Stakeholder Engagement : Engage effectively with stakeholders to understand their needs and communicate progress, challenges, and solutions. Continuous Improvement : Identify opportunities for process improvements and drive initiatives to enhance operational efficiency and data quality. Experience and Qualifications Required Ideally university-educated, with a degree in Statistics, Mathematics, Finance, Economics or Computer Science. Proven experience in investment risk, attribution, or related financial services operations. Experience with data validation, reconciliations, and reporting in a financial context. Exposure to data science and analytics using Python and SQL is a strong advantage Strong leadership skills with experience in building and managing teams. Excellent analytical skills with the ability to develop solutions and improve processes. Effective communication and interpersonal skills to engage with stakeholders at all levels. Ability to work collaboratively across different asset classes and geographies. Familiarity with financial systems and tools used for risk and performance analysis. Strong problem-solving skills and attention to detail. Understanding of bottom-up Fixed Income performance attribution, derivative pricing & risk modelling is preferrable.

The role involves overseeing Financial Reporting & Compliance, Working Capital & Capex Management, Internal Controls & Risk Management, Audit & Assurance, Costing & Profitability Management, Budgeting, Forecasting & Financial Planning. Key competencies required for this role include proficiency in budgeting, forecasting, and variance analysis, designing and monitoring internal controls, skills in cost containment and operational efficiency, strong analytical skills, understanding of business operations, agility in navigating change, and experience in managing finance teams. The ideal candidate should be a CA with 14 to 18 years of experience, with the authority to lead the Finance function, plan and lead investments for financial efficiency, analyze operational workflows and financial data, evaluate ROI, and oversee budgeting, forecasting, and variance analysis.,

As a member of our team at Global Commerce, a part of Cavitak, you will play a crucial role in facilitating global brands to establish their presence in India. Our company offers a wide range of services, including launch strategies, marketing, sales, and post-sales support, to ensure the seamless growth and success of our clients in the Indian market. By joining us, you will become a part of an exciting journey filled with opportunities for growth and development. Your key responsibilities will include working with data from multiple marketplaces to derive insights and enhance operational efficiency. You will act as a bridge between the Finance and Operations teams, streamlining processes and promoting seamless collaboration. Identifying gaps, optimizing workflows, and implementing data-driven solutions for process improvements will be essential aspects of your role. Your strong problem-solving skills will be put to use in resolving operational challenges and improving financial operations. Furthermore, you will be expected to analyze trends, generate reports, and contribute to strategic decision-making processes. Collaboration with cross-functional teams to enhance overall business efficiency will also be a key part of your responsibilities. This role offers a unique opportunity to contribute meaningfully to the growth and success of global brands in the Indian market while honing your skills in data analysis, problem-solving, and strategic decision-making.,

As the Head of Operations (Ecommerce) at our company, you will play a vital role in leading and expanding our e-commerce operations. Your primary focus will be on overseeing supply chain management, logistics, order fulfilment, customer service, and operational efficiency to ensure a smooth and seamless shopping experience for our customers. We are seeking a dynamic and strategic leader who can optimize processes, manage teams effectively, and drive growth in a fast-paced e-commerce environment. Your responsibilities will include: - Managing end-to-end e-commerce operations, including supply chain, warehousing, logistics, and last-mile delivery. - Ensuring efficient order fulfilment, inventory management, and timely deliveries. - Implementing automation and technology solutions to enhance operational efficiency. - Developing and maintaining relationships with logistics partners, suppliers, and third-party service providers. - Optimizing procurement, storage, and distribution strategies to minimize costs and improve efficiency. - Collaborating with the customer service team to enhance post-purchase experiences and overall customer satisfaction. - Analyzing operational KPIs and driving continuous improvements to enhance performance and processes. - Working closely with marketing, product, finance, and technology teams to align operations with business goals. Qualifications and Experience: - Bachelor's or Master's degree in Business, Supply Chain Management, Operations, or a related field. - Minimum of 10 years of experience in e-commerce operations, supply chain, or logistics leadership roles. - Strong understanding of e-commerce platforms, warehouse management systems, and ERP tools. - Experience in managing third-party logistics providers, couriers, and fulfillment centers. - Proven ability to lead teams, negotiate contracts, and manage budgets effectively. - Strong analytical, problem-solving, and decision-making skills. - Experience in scaling operations for high-growth e-commerce businesses would be advantageous. If you are a strategic thinker with a passion for operational excellence and driving growth in the e-commerce sector, we invite you to apply for this challenging and rewarding position.,

The General Manager of a restaurant plays a crucial role in overseeing all aspects of the establishment's operations, ensuring that it runs smoothly, profitably, and with utmost customer satisfaction. Your responsibilities include shaping the guest experience, controlling costs, and driving sales through effective management of staff and resources. It is expected that you possess international experience to understand diverse cuisines and hospitality cultures, adapting strategies for a global clientele. By ensuring compliance with health and safety regulations, implementing training programs, and managing vendor relationships, you will enhance operational excellence. This role involves strategic planning, financial management, and the development of brand awareness and marketability, making it an integral part of the organization's growth and success. You will be responsible for overseeing daily restaurant operations, ensuring policies and procedures are followed, and managing financial performance by monitoring budgets, profits, and loss in alignment with business goals. Developing and implementing marketing strategies to promote the restaurant, attracting new customers, and hiring, training, and supervising staff to maintain a high standard of service and efficiency are also key responsibilities. Setting and enforcing quality standards for food preparation, presentation, and customer service, monitoring and managing inventory levels, establishing and maintaining relationships with suppliers, vendors, and other business partners, and responding to customer inquiries, complaints, and feedback in a timely and effective manner are all part of your role. You will conduct regular staff meetings and training sessions to maintain a motivated and knowledgeable workforce, implement health and safety regulations to ensure a safe environment for staff and guests, and analyze sales and customer satisfaction data to inform operational decisions and improvements. Developing strategies for maximizing profit and reducing waste in food and beverage costs, collaborating with the culinary team to create and update menus in alignment with market trends, developing a strong online presence, and engaging with the community through social media platforms are also important aspects of your responsibilities. Staying current with industry trends, competitors, and market conditions to identify opportunities for growth is essential for the success of this role. To qualify for this position, you should have a Bachelor's degree in Hospitality Management, Business Administration, or a related field, along with a minimum of 5-7 years of restaurant management experience, with international experience preferred. Strong financial and business acumen, excellent leadership skills, proficiency in restaurant management software and POS systems, knowledge of food safety regulations and compliance standards, outstanding communication and interpersonal skills, and the ability to thrive in a fast-paced, high-pressure environment are all required. Additionally, you should have a flexible schedule with the ability to work evenings, weekends, and holidays as needed, a proven track record of driving sales and maximizing profitability, strong problem-solving skills, and knowledge of local market trends and customer preferences. Experience with menu development, inventory management, conflict resolution, and customer service excellence, as well as a passion for the food and beverage industry and hospitality, are also important qualifications for this role.,

What Your Responsibilities Will Be Strategic Program Leadership: Drive the planning, execution, and governance of global and regional initiatives that support GTM strategy and operational efficiency. Regional Operations (APAC Focus): Lead efforts to establish account ownership models, implement lead-routing frameworks, and define revenue baselines to accelerate regional growth and alignment with global standards. Data & Insights: Build scalable reporting models for ARR, GRR, and NRR, providing leadership with actionable month-over-month and year-over-year analytics to guide strategic decision-making. Process Optimization & Governance: Introduce new workflows, including AI-enabled account enrichment and lead management, ensuring accuracy, visibility, and improved conversion across sales channels. Stakeholder Engagement: Partner with cross-functional teamsSales, Marketing, and Customer Successto align on priorities, track execution, and drive adoption of new processes and systems. Change Management: Develop and lead communication strategies, ensuring smooth rollout and adoption of new GTM processes, tools, and governance frameworks. Innovation & Continuous Improvement: Leverage AI and automation to improve program scalability, visibility, and predictability across initiatives. What You'll Need to be Successful 8+ years of program management, strategy & operations, or consulting experience. 4+ years of direct experience in change management or organizational transformation. Ability to manage complex global programs. Experience in scaling regional operations, within APAC market exposure. Bachelor's degree in business or related field. Experience with AI-driven tools (e.g., ChatGPT, Clodura) and BI solutions (e.g., Power BI, SQL). Manage a team of RevOps analysts via dotted-line or matrix reporting structure Preferred Qualifications SaaS or high-growth technology company experience. PMP or Agile certifications. Background in GTM program management.

PRIMARY DUTIES AND RESPONSIBILITIES: OPERATIONAL STRATEGY Develop and execute an operational strategy that supports the companys legal and corporate, accounting and fund administration service lines. Oversee all operational functions, ensuring efficiency, compliance, and client service excellence. Implement best practices in operational management, digital transformation, and risk mitigation. Align operational workflows with business growth, technological innovation, and regulatory changes. OPERATIONS MANAGEMENT Primarily accountable for all client and operational matters and solving all issues managing risks, ensuring operational efficiency and addressing all client delivery matters. Ensure smooth operational execution within the set timelines and provide client deliverables ahead of the deadline. Oversee client onboarding, KYC/AML processes, and regulatory reporting across multiple jurisdictions. Ensure accurate and timely execution of NAV calculations, financial statements, investor reporting, and compliance monitoring. Defining operational execution plans for new billable projects and new client onboarding. Implement, define and document operational procedures relating to execution. Drive standardization and automation to improve fund administration efficiency and reduce errors. Lead and optimize fund administration processes, trust and fiduciary services, and investor services delivered from the central office. Build standard, transparent, and repeatable production and service processes to provide stable, consistent, and quality products and services that both internal and external clients expect Drive discipline of daily deliverables to clients and local offices and daily timesheets and billing. Manage client relationships, operational risk, service level agreements and coordination of client deliverables. Develop, maintain and expand contact with Sales team and the country management teams and Account Managers, clients and the intermediaries and ensure that all stakeholders are serviced well. Facilitate enforcing policies, procedures and work-instructions with operational staff in order to achieve a standardized way of working towards the clients. Responsible for implementing appropriate and best of breed systems and operating procedures Leverage the central office delivery capabilities in Bangalore to reach profitability targets - Support the delivery of the financial and operational priorities and budget, within the defined financial targets and objectives. Responsible for the review of existing processes, mapping key processes, identifying gaps and creating the path to a more efficient operations model. Facilitate enforcing policies, procedures and work-instructions to achieve a standardized way of working towards the clients. Ensure the smooth onboarding and off boarding of clients via appropriate systems and internal systems, and ensure proper communication across functions during the process. Provide feedback and reports to internal stakeholders. Ensure accurate client time recording and control of client profitability targets. Analyzing all operations and actively driving operational efficiencies. Assist in growing the overall fiduciary and find administration service line. Assess and plan operational capacity and report back to the sales officers to ensure timely delivery. Help define operational processes and assist with the implementation of these process and procedures. Planning and managing projects and contributing to product development and innovation. Promoting operational efficiencies by implementing and optimizing operational produces and actively driving digitization in the service delivery. Control of the capacity planning and key role in the business continuity planning to ensure 100% delivery. Maximize utilization of resources and drive cost control measures across operations. Travel to offices / client visits as appropriate to support business requirements and manage deliverables. Help build a high performing operational team to grow the Amicorp business. Maintain high operational standards in trust and corporate services, accounting and Globalization Service and fund administration, and investor services. REGULATORY COMPLIANCE & RISK MANAGEMENT Ensure all operations comply with global and regional financial regulations (e.g., AIFMD, FATCA, CRS, GDPR, DFSA regulations) Work closely with risk, legal, and compliance teams to maintain regulatory adherence and mitigate risks. Implement a robust risk management framework that covers operational risk, cybersecurity, and client data protection. Lead audits, manage relationships with regulators, and ensure timely reporting of regulatory obligations. CLIENT RELATIONSHIP & SERVICE EXCELLENCE Ensure high-quality service delivery to institutional clients, fund managers, family offices, and high-networth individuals (HNWIs). Act as an escalation point for client concerns related to operational efficiency and service performance. Foster long-term client relationships by ensuring service excellence in fund administration, trust management, and corporate services. Collaborate with business development teams to support client acquisition and retention efforts. FINANCIAL OVERSIGHT & RESOURCE MANAGEMENT Manage operational budgets, ensuring cost-effectiveness while maintaining service quality. Optimize resource allocation across teams and geographies to maximize efficiency. Identify and implement cost-saving measures through process improvements and automation. Develop a high-performing workforce through discipline in billing, training and mentoring; as well as manage poor performance quickly and efficiently. Foster a culture of accountability, excellence, and innovation within the operations team. Set and monitor KPIs, performance benchmarks, and operational targets. CANDIDATE PROFILE: Bachelor or Master Degree in Law, Accounting, Tax or another business related field, additional relevant qualification would be desirable. At least 15 years of experience inclusive of at least 5 years in senior management positions in financial services industry (preferably with international exposure). Good understanding of key financial services and industry related legislation. Familiar with international requirements - e.g. CRS, FATCA, BEPS, GAAR, ESR, that affects the clients and entities in target markets. Strong commercial mindset, takes initiative, positive and proactive, dedicated, focused and revenue and target driven. Excellent leadership, organizational, interpersonal and communication skills. Successful team management experience including performance management and employee development. Excellent client facing skills. Well-developed spoken and written communication skills and the ability to tailor style to relevant audiences, and successfully liaise with people at different levels. Excellent English language fluency; additional languages preferred. Strong analytical and problem solving skills, solution driven, highly organized and detail-orientated with good decision making and time management skills. Independent, hands-on and takes accountability to deliver solutions and results. Ability to adapt and work in a smaller, dynamic local team environment; along with being part of a bigger matrix organization. Proven leadership and team player skills, with ambition to excel in the role. Demonstrated knowledge and understanding of operational efficiency issues and quality management and control matters.

Job Description: As an Operations Manager at Genie Auto Products Pvt. Ltd., you will play a crucial role in overseeing day-to-day operations, optimizing processes, managing supply chain activities, and ensuring operational efficiency. This full-time hybrid role offers you the opportunity to contribute to the success of the company while working in a fast-paced environment. While some work from home is acceptable, the primary location for this role is in Chakan. To excel in this role, you will need to demonstrate your expertise in Supply Chain Management, Process Optimization, and Operational Efficiency. Your responsibilities will include overseeing day-to-day operations, managing inventory, and logistics, as well as making strategic decisions to enhance operational performance. Strong leadership skills, excellent problem-solving abilities, and analytical thinking will be essential to succeed in this position. If you have prior experience in the automotive industry, it will be considered a valuable asset. A Bachelor's degree in Operations Management, Business Administration, or a related field will provide you with the foundation to thrive in this role. Join us at Genie Auto Products Pvt. Ltd. and be part of a dynamic team dedicated to driving operational excellence and success.,

Experience: 3-5 years in Revenue Operations or Sales Strategy. MBA preferred. As the Revenue Operations Manager, you will be responsible for streamlining sales operations to maximize revenue. You will work closely with sales, marketing, analytics and finance teams to improve conversion rates and drive operational efficiency. Sales Process Optimization: Analyze and refine the inside sales funnel to improve lead conversion, identify bottlenecks and implement process improvements for better efficiency. Lead Allocation and Utilization Ensure optimal lead distribution among sales consultants for higher efficiency. Track key sales metrics (lead conversion, response time, pipeline etc.) Performance Tracking: Monitor sales team performance, analyze trends, and provide data-driven insights. Define and track sales incentive structures to drive high performance. Cross functional Collaboration Strategy Execution Work closely with Marketing to improve lead quality, analytics team to set up dashboards, resolve any discrepancies Partner with Product Tech to implement features that improve conversion What Were Looking For: Proven expertise in inside sales models, CRM management, and sales automation. Strong analytical skills with experience in data-driven decision-making. Hands-on experience with CRM tools (Salesforce, LeadSquared, or similar) and data visualization platforms (Power B/Tableau etc). Deep understanding of sales funnels, lead nurturing, and sales efficiency metrics. Experience in a B2C environment (travel, fintech, edtech, or D2C preferred)

Oversee everyday operations Hire, train and review staff performance Manage cafe inventory, budget and implement cost-saving strategies Customer satisfaction and positive work environment Ensure food safety compliance & coordinate during audit Required Candidate profile 2+years experience as cafe/shift/asst manager Bachelors in hotel management/hospitality Knowledge of coffee and food pairing Handle POS system Excellent customer experience Perks and benefits Grp Medical Insurance PF Trainings, etc

Oversee everyday operations Hire, train and review staff performance Manage cafe inventory, budget and implement cost-saving strategies Customer satisfaction and positive work environment Ensure food safety compliance & coordinate during audit Required Candidate profile Worked with international coffee brands for 2+years Bachelors in hotel management/hospitality or MBA Knowledge of coffee and food pairing Handle POS system Excellent customer experience Perks and benefits Grp Medical Insurance PF Trainings, etc

Handling all online and offline cases with proper documentation Ensuring all the deliverables are attended and closed within the standard TAT to optimise operational efficiency. Quality check of documents and updating the same in system. Getting the endorsements done with proper maintenance of records on system. Key Requirements Must have knowledge on insurance products Motor, Health and Life and should be a graduate

Job Summary Join our dynamic team as a Customer Service Professional where you will leverage your skills in UiPath MS Office and Customer Service to enhance our Payer domain operations. This hybrid role offers the opportunity to work night shifts providing support and solutions to our clients. With a focus on delivering exceptional service you will play a crucial role in ensuring customer satisfaction and operational efficiency. Responsibilities Provide exceptional customer service by addressing inquiries and resolving issues efficiently. Utilize UiPath to automate routine tasks enhancing productivity and accuracy. Maintain accurate records and documentation using MS Office tools. Collaborate with team members to ensure seamless service delivery. Analyze customer feedback to identify areas for improvement and implement solutions. Assist in the development of customer service protocols and procedures. Monitor service levels and report on performance metrics. Engage with customers to understand their needs and provide tailored solutions. Support the Payer domain by applying industry-specific knowledge and expertise. Ensure compliance with company policies and industry regulations. Participate in training sessions to stay updated on the latest tools and techniques. Contribute to a positive team environment by sharing insights and best practices. Strive to exceed customer expectations and enhance overall satisfaction. Qualifications Demonstrate proficiency in UiPath for task automation and process improvement. Exhibit strong skills in MS Office for documentation and reporting. Possess excellent communication and interpersonal skills for effective customer interaction. Show a keen understanding of the Payer domain and its specific requirements. Display a customer-centric approach with a focus on delivering high-quality service. Adapt to night shifts and hybrid work model with flexibility and resilience. Embrace continuous learning and professional development opportunities.

Design and maintain high-performance SQL queries to support analytics and real-time decision-making. Build and scale distributed data pipelines to support a variety of e-commerce functions including order tracking, recommendations, and dynamic pricing. Implement real-time data processing using RisingWave, Azure , or ect delivering insights on user behavior, product trends, and operational efficiency. Lead and mentor a team of data engineers, setting technical direction and ensuring high-quality delivery. Collaborate with product, engineering, and analytics teams to translate business needs into scalable data solutions. Own and drive data-driven initiatives across the organization with measurable business impact. Should have good exposure in Azure Data technologies

Broking Audits: Perform audits on broking operations to verify adherence to compliance and regulatory requirements. Analyze trading practices, client interactions, and financial reporting to identify potential discrepancies or issues. Perform detailed audits of broking activities, including trading practices, client transactions, and account management. Evaluate the effectiveness of internal controls and risk management processes related to broking operations. Ensure that broking operations adhere to relevant regulations and industry standards, including compliance with financial market regulations and anti-money laundering (AML) requirements. Monitor changes in regulatory requirements and update audit practices as needed. Analyze transaction records, trade confirmations, and client communications to identify discrepancies, unauthorized activities, or compliance issues. Verify the accuracy and integrity of financial reporting related to broking activities. Assess the design and effectiveness of internal controls implemented in broking processes. Identify control weaknesses or gaps and recommend improvements to enhance operational efficiency and compliance. Alternative Investment Funds Audits: Conduct detailed review and audits of compliance with the SEBI AIF Regulations as well as compliance with the Fund Documents. Investment Banking Audits: Conduct comprehensive audits of investment banking activities, including underwriting and advisory services. Evaluate the effectiveness of internal controls and risk management processes. Ensure compliance with relevant regulations and industry standards. Research Analysts Audits: Review the methodologies and practices used by research analysts to ensure compliance with ethical standards and regulatory requirements. Assess the accuracy and integrity of research reports and recommendations. Examine research reports and recommendations for completeness, accuracy, and adherence to ethical guidelines. Ensure that research findings are supported by adequate evidence and analysis. Verify that research activities comply with relevant regulations, industry standards, and internal policies. Monitor changes in regulations and ensure that research practices are updated accordingly. Evaluate the effectiveness of internal controls related to research activities. Identify any gaps or weaknesses in controls and recommend improvements. Non- Banking Financial Companies: Conduct Statutory, Internal, Compliance and Risk Based Audits of Non-Banking financial services companies. The role further would involve conducting process reviews and testing of Internal Financial Controls of the NBFCs. Secretarial Compliance Audits: Examine corporate governance practices and secretarial compliance with statutory and regulatory requirements. Review board meeting minutes, statutory filings, and other corporate documents to ensure accuracy and completeness. Prepare detailed audit reports outlining findings, recommendations, and areas for improvement. Maintain comprehensive documentation of audit procedures and results. HR & Admin Audits: Conduct comprehensive audits of HR processes, including recruitment, employee onboarding, performance management, payroll, and benefits administration. Assess compliance with labor laws, company policies, and employment regulations. Review employee records for accuracy and completeness, and ensure adherence to data protection regulations. Evaluate administrative processes, including office management, procurement, and expense management. Review compliance with internal controls and organizational policies related to administrative functions. Identify opportunities for improving efficiency and effectiveness in administrative operations. Assess the design and operational effectiveness of internal controls within HR and administrative functions. Identify control weaknesses, compliance issues, and potential risks, and recommend corrective actions. Ensure HR and administrative practices comply with relevant regulations, such as labor laws, tax regulations, and company policies. Stay updated on changes in regulations and ensure that internal practices are aligned with current requirements.

Monitor real-time call center operations using Genesis and Avaya. Ensure adherence to SLAs and KPIs to maintain service excellence. Manage agent schedules, break times, and shift adherence efficiently. Make real-time adjustments to optimize resource allocation. Generate and analyze performance reports to provide actionable insights. Collaborate with team leaders and managers to enhance operational efficiency.

We are seeking a results-driven Territory Sales Manager to be responsible for the growth and expansion of direct sales and profit margins within the assigned territory. The ideal candidate is a proactive and motivated professional who is passionate about sales and building long-term customer relationships. This role is based in Jodhpur and requires a strategic thinker who can use sales tools to drive business objectives. Key Responsibilities Territory & Sales Management : Manage the assigned territory, execute tactical business plans, and meet or exceed monthly and quarterly revenue and margin targets. Customer Relations : Build strong, long-term customer relationships based on value. You will be responsible for understanding customer needs and the company's value proposition to negotiate win-win outcomes. Operational Efficiency : Improve sales effectiveness and efficiency through the meticulous use of sales tools such as sales funnels and SFDC . Financials : Help the team with payment collections and forms to achieve targets. Problem Solving : Coordinate with other departments to solve technical issues and interact with key partners for effective problem-solving. Required Qualifications Experience : 4-6 years of field sales experience in selling industrial products or capital goods. Background : A degree in Engineering or a non-Engineering background with a strong sales focus . Work History : Experience working for an Indian or a multinational company selling similar industrial products or capital goods. Competencies : Motivated and Driven : Possess the energy and focus to achieve sales success. Sales-Oriented : Driven by the challenge of developing new customers and finding untapped opportunities. Disruptive Thinker : Approaches problems and work with innovation in mind. Team Player : Builds strong relationships with both internal partners and external contacts. Customer-Oriented Achiever : Builds trust through strong work ethics and a customer-focused attitude. Independence : Ability to work well independently and exercise appropriate judgment under general direction. Analytical & Communication : Possesses strong analytical skills and can effectively communicate to solve technical problems. Adaptability : Can prioritize a heavy workload, multitask on concurrent projects, and take initiative to establish new processes.

Develop technology architectural solutions for a less complex business area or support architectural services or governance activities. Support the elaboration of business solution architectures. Utilize architecture patterns to suggest the most adequate utilization of technical platforms in support of the holistic solution architecture design. Contribute to maintain the pattern catalogue in the respective domain Key performance indicators: Completeness and functionality of technology landscape -Operational efficiency of technical domain