993 Operational Efficiency Jobs - Page 20

Monitor real-time call center operations using Genesis and Avaya. Ensure adherence to SLAs and KPIs to maintain service excellence. Manage agent schedules, break times, and shift adherence efficiently. Make real-time adjustments to optimize resource allocation. Generate and analyze performance reports to provide actionable insights. Collaborate with team leaders and managers to enhance operational efficiency.

We are seeking a results-driven Territory Sales Manager to be responsible for the growth and expansion of direct sales and profit margins within the assigned territory. The ideal candidate is a proactive and motivated professional who is passionate about sales and building long-term customer relationships. This role is based in Jodhpur and requires a strategic thinker who can use sales tools to drive business objectives. Key Responsibilities Territory & Sales Management : Manage the assigned territory, execute tactical business plans, and meet or exceed monthly and quarterly revenue and margin targets. Customer Relations : Build strong, long-term customer relationships based on value. You wi...

Develop technology architectural solutions for a less complex business area or support architectural services or governance activities. Support the elaboration of business solution architectures. Utilize architecture patterns to suggest the most adequate utilization of technical platforms in support of the holistic solution architecture design. Contribute to maintain the pattern catalogue in the respective domain Key performance indicators: Completeness and functionality of technology landscape -Operational efficiency of technical domain

About Pittie Group Pittie Group is a diversified business conglomerate with interests in Real Estate, Consumer Products, Media & Entertainment, and Logistics & Supply Chain. The organization is committed to innovation, research, and collaboration, delivering excellence across industries. Our brands include: - Consumer Products: Shubhkart, Chakaachak, Bath and Blends, Cocobaya - Logistics Solutions: Pittie Logistics - Media & Entertainment: In10 Media - Real Estate: Pittie Realty Learn more: www.pittiegroup.com | Pittie Logistics About the Role We are seeking a dynamic Sr. Executive / AM / Manager - Internal Audit to spearhead internal audit activities, ensuring compliance, risk management, a...

As the Manufacturing Transformation Process (MTP) and Operational Excellence (OE) Lead, you will be responsible for driving the strategic direction and implementation of initiatives to enhance manufacturing processes and achieve continuous improvement. Your key responsibilities will include: - Leading and managing the MTP and OE initiatives to optimize manufacturing processes and drive operational excellence. - Collaborating with cross-functional teams to identify opportunities for process enhancements and cost savings. - Providing guidance and support to the production team in implementing best practices for operational efficiency. - Monitoring and analyzing key performance indicators to ev...

The Senior Director of Revenue Services is a crucial leadership role responsible for overseeing all aspects of RS/RCM processes and operations in India. You will lead and manage both in-house and partner teams, ensuring the highest level of professionalism and service excellence. Your primary focus will be on driving continuous improvement, maximizing client revenue through strategic planning and operational efficiency, and promoting a culture of best practices across the Revenue Services process. Additionally, you will play a key role in client retention, addressing account-related escalations, and enhancing financial growth strategies. In terms of leadership and team management, you will b...

Job Summary We are seeking a dedicated Customer Service Specialist with 1 to 3 years of experience to join our team in a hybrid work model. The ideal candidate will excel in providing exceptional customer service and possess technical skills in customer service operations. This role requires working night shifts and focuses on enhancing customer satisfaction and operational efficiency. Responsibilities Provide exceptional customer service by addressing inquiries and resolving issues promptly to ensure customer satisfaction. Oversee customer interactions and transactions ensuring a seamless experience for all clients. Collaborate with team members to improve service delivery and operational p...

1. Production: Coordinate and manage the activities of the production shift to ensure optimal productivity and efficiency. Supervise and provide guidance to a team of production operators, assigning tasks and monitoring their performance. Monitor production processes, troubleshoot issues, and implement corrective measures to minimize downtime and maximize output. Collaborate with other departments, such as Quality Control and Maintenance to address production-related issues and smooth operations. Maintain accurate records of production data, including output, downtime, and any deviations from quality standards. Conduct regular inspections of equipment and machinery, identifying maintenance n...

Develop and implement risk frameworks, manage large-scale infrastructure projects, ensure regulatory compliance, lead procurement, audits, and workforce planning, drive tech adoption, and coordinate across stakeholders to ensure project success. Required Candidate profile Ex-defence personnel, retired government officer, PSU, Ex-government Officer

Role : Retainer Location : Pune Type of Employment: Initial 1-year contract with CRISIL (Payroll-CRISIL), which is extendable on performance basis. Experience Level: 0-2 Years About CRISIL : CRISIL is a global analytical company providing ratings, research, and risk and policy advisory services. We are India's leading ratings agency. We are also the foremost provider of high-end research to the world's largest banks and leading corporations. CRISIL's majority shareholder is S&P Global. About Role : The role is one with global impact and coverage across the practice supported and across the broader data, technology, and operations community. This role works closely with Analytical, Data Teams...

You will be joining a direct-to-consumer (D2C) lifestyle brand that advocates the / SAADAA way of living and creates better basics for everyone. As one of the top 1% Shopify stores in India, we have achieved significant growth and success over the past four years, transitioning from a small garage to a team of over 150 people. As the Creative Production Manager at / SAADAA, you will oversee all creative video production activities. This role involves managing a team of scriptwriters, production executives, videographers, and editors to develop brand-aligned content from concept to completion. Your responsibilities will include strategizing and executing creative ideas, leading the internal c...

As a Retail Head at Beelittle, you will play a crucial role in overseeing the operational activities of all retail stores under your charge. Your responsibilities will include coordinating sales, customer service, inventory management, and day-to-day operations to ensure the success of each store. You will collaborate with store managers to meet sales goals, maintain adequate merchandise stock levels, and deliver high-quality customer service. It will be your accountability to ensure that all stores comply with health and safety regulations and address any arising issues in coordination with legal and HR departments. Your primary objective will be to drive profitability while upholding excel...

You are a Chief Executive Officer at Atlas Transformers India Ltd., located in Vadodara, responsible for overseeing the company's operations, finance, business planning, and strategic initiatives. Your role involves developing and implementing business strategies, managing operations, overseeing financial performance, and driving sales growth. Working closely with the senior management team is essential to ensure the company's goals and objectives are met. To qualify for this position, you need 15+ years of experience as a CEO or in an executive leadership role within the manufacturing, energy, or industrial sectors, preferably in the transformer or electrical equipment industry. A strong kn...

As an accomplished, strategic, and visionary Operations Lead at AIonOS, you will be responsible for leading the AI Lead CX vertical (BPO) by overseeing global operations. Your primary focus will be on driving transformative efficiencies through AI technologies and fostering a culture of innovation and excellence within the organization. To excel in this role, you must possess deep industry knowledge, particularly in the travel vertical, and a commitment to evolving traditional CX operations into an AI-native, future-focused ecosystem. Your key responsibilities will include architecting and implementing the strategic direction for the CX vertical, aligning operations with the company's broade...

As a Sales Growth & Client Acquisition Specialist, your primary responsibility will be to identify and execute sales growth opportunities at a local/area level, driving channel expansion and acquiring new accounts. You will be tasked with segmenting the market, approaching potential direct clients, and generating business through customized loan offerings that satisfy client requirements while also ensuring profitable margins for the business. Building strong relationships within the DSA network and influencing outcomes will be essential to achieving sales targets. Moreover, you will be expected to increase sales volumes of Small Ticket Secured lending, manage channel databases effectively, ...

As a Chief Technology Officer (CTO), you will be responsible for leading the company's technology strategy, innovation, and infrastructure to align them with the business goals. Your role will involve managing the technology team, overseeing new product development, and ensuring the smooth operation of the company's technology infrastructure. It will be essential for you to stay updated on emerging technologies and effectively communicate with both technical and non-technical stakeholders. Your key responsibilities will include: Strategic Leadership: Developing and executing the company's technology strategy to ensure alignment with overall business objectives. Innovation and Development: Dr...

You will be responsible for overseeing quality assurance protocols, enforcing stringent hygiene standards, and monitoring labor productivity within our dairy and juice processing facilities. Your role will involve implementing and monitoring Good Manufacturing Practices (GMP) and Hazard Analysis and Critical Control Points (HACCP) systems to ensure product safety and compliance. You will conduct regular chemical testing of raw materials and finished products to detect contaminants and oversee pasteurization processes to meet industry standards. Maintaining detailed records of quality control activities, including testing results and corrective actions taken, will be a key part of your respon...

As the leading bank in Asia, DBS Consumer Banking Group is uniquely positioned to assist customers in realizing their dreams and ambitions. Offering a full spectrum of products and services including deposits, investments, insurance, mortgages, credit cards, and personal loans, we aim to help customers achieve their aspirations. Responsibilities include: - Growing income from Mutual fund distribution business and Asset under Management for the Bank in alignment with budgets. - Conceptualizing innovative products to generate investment income. - Coordinating with the regional team for new product approval and updating various business metrics. - Conducting regular reviews of existing Mutual F...

Are you driven by a passion for customer satisfaction Do you thrive in a fast-paced, high-pressure environment Join us as an Operations Manager Trainee and embark on a dynamic learning journey. Through our structured, hands-on program, you'll immerse yourself in operations, mastering the skills to enhance financial profitability, operational efficiency, and improve customer satisfaction while leading the teams. With rotation through key operational areas such as Sales, Logistics, and Customer Service. After completing the eight-week training, you will transition into a supervisory role, overseeing one or more of the daily operations and sales functions to ensure maximization of fleet, revenu...

As the Director of the Application Engineering Center at ValueMomentum, you will lead the development of cutting-edge digital products and applications that align engineering efforts with strategic business objectives. Your role will involve designing and implementing innovative roadmaps to adopt the latest technologies, ensuring the delivery of scalable and secure solutions. You will be responsible for fostering a culture of continuous improvement, agility, and innovation across multidisciplinary teams. Your leadership will extend to driving pre-sales efforts by collaborating with stakeholders to craft compelling, client-aligned solutions. You will lead the implementation and scaling of the...

As a Tech Risk & Controls Senior Associate / Assistant Vice President, you will play a key role in managing technology-aligned aspects of Governance, Risk, and Compliance in accordance with the firm's standards. Your expertise in risk management principles will be utilized to assess and monitor risks, as well as implement effective controls. Your contributions in risk identification, control evaluation, and security governance will be essential in advising on complex situations and enhancing the firm's risk posture. By leveraging your collaboration and analytical skills, you will support the overall success of the Technology Risk & Services team, ensuring compliance with regulatory obligatio...

As an integral member of our team at Piramal Pharma Solutions (PPS), you will play a crucial role in supporting the day-to-day operations of the pilot plant under supervision. Your responsibilities will include assisting in the scale-up of processes from laboratory to pilot plant scale for API manufacturing. You will be responsible for setting up equipment, operating various pilot-scale processes, and troubleshooting as needed. In this role, it will be essential for you to monitor and record operational data meticulously to ensure strict adherence to safety, quality, and environmental standards. Additionally, you will contribute to the preparation of batch records, standard operating procedu...

ACE Green Recycling is a global recycling platform with operations across the United States, UK, and Asia. Our mission is to lead the way in sustainable global electrification. We are committed to creating an international organization that prioritizes impact through our emissions-free battery recycling technology solutions. With a management team boasting decades of experience in recycling, technology, and scrap supply chain, we are dedicated to building a better world for current and future generations. We are looking for a proactive and detail-oriented Supply Chain Operations Executive to join our team. In this role, you will be responsible for overseeing stock movement, coordinating fina...

You are a dynamic and experienced Senior Manager, Customer Care responsible for leading customer service operations within an NBFC. With 6-8 years of experience in managing customer care teams, preferably in the financial services or NBFC sector, you will ensure exceptional customer service delivery, operational efficiency, and enhanced customer satisfaction. Your role demands strong leadership, analytical, and problem-solving skills, coupled with a deep understanding of customer service best practices and regulatory requirements. In Customer Service Leadership & Strategy, you will develop and execute customer service strategies aligning with overall business objectives. Leading and mentorin...

You will lead the planning, coordination, and execution of a wide range of events, from small corporate meetings to large-scale concerts, exhibitions, launches, activations, and MICE events. It is your responsibility to ensure that all aspects of project production and logistics are meticulously planned, including venue selection, transportation, equipment sourcing, catering, staff coordination, and on-site management. Managing and overseeing event timelines, budgets, and resources will be crucial to ensure that projects are completed within scope, on time, and within budget. Developing and maintaining detailed event plans, risk assessments, and contingency plans are essential to ensure smoo...