288 Operational Efficiency Jobs - Page 10

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Network Security Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and manage delivery for production systems and services based on operational requirements and service agreements. Your typical day will involve collaborating with various teams to ensure seamless operations, addressing any issues that arise, and implementing solutions to enhance system performance. You will engage in proactive monitoring and troubleshooting, ensuring that all systems are functioning optimally and meeting the established service levels. Your role will also include documenting processes and procedures to maintain operational efficiency and facilitate knowledge sharing among team members. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and development opportunities for junior team members to enhance their skills.- Monitor system performance and implement improvements to optimize operations. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Security Operations.- Strong understanding of firewall configurations and management.- Experience with intrusion detection and prevention systems.- Knowledge of security protocols and best practices.- Familiarity with incident response and recovery procedures. Additional Information:- The candidate should have minimum 5 years of experience in Network Security Operations.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Delivery Operations Representative Project Role Description : Assign and manage work assignments, drive people management activities for the delivery team. Manage service delivery quality and cost. Must have skills : Site Reliability Engineering Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Service Delivery Operations Representative, you will assign and manage work assignments, drive people management activities for the delivery team, and manage service delivery quality and cost. Your typical day will involve overseeing operational tasks and ensuring efficient service delivery. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Manage work assignments effectively.- Drive people management activities within the delivery team.- Ensure service delivery quality and cost efficiency.- Implement process improvements to enhance operational efficiency.- Collaborate with cross-functional teams to address service delivery challenges. Professional & Technical Skills: - Must To Have Skills: Proficiency in Site Reliability Engineering.- Strong understanding of IT operations and service delivery processes.- Experience with incident management and problem resolution.- Knowledge of cloud computing platforms and infrastructure.- Hands-on experience with monitoring tools and automation technologies. Additional Information:- The candidate should have a minimum of 3 years of experience in Site Reliability Engineering.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Key Responsibilities: Ensure quality content creation, manage tour listings, handle guide documentation, and provide operational support to maintain high standards across all tour experiences on Soctrip platform. Provide administrative and operational support to ensure seamless OTA processes Maintain data accuracy and assist in campaign setup and partner management Update product listings, pricing, and inventory on OTA platforms Support documentation, contract uploads, and system maintenance Coordinate internal team schedules and tasks Ensure consistent quality in all uploaded OTA content Ensure confidentiality of seller information; take full responsibility for any damage caused to sellers/partners/users or Soctrip Do not use personal contact information (including phone numbers, email addresses, social media accounts, messaging apps, etc.) to communicate with sellers/partners/users. Only use company-approved contact details for sellers/partners/users communication and support during your employment with Soctrip and Hahalolo Requirements: Education : Diploma/Bachelor's in Tourism, English, or related field Experience : 1-3 years in tourism operations or content management Technical Skills : Excellent written communication for tour descriptions Photo editing and content curation Documentation management Basic knowledge of tourism regulations Key Competencies: Tour content optimization (SEO-friendly descriptions) Multi-language content management Guide certification verification Tour itinerary standardization Quality audit processes Review moderation and response management Performance Metrics: Content creation TAT: Within 24 hours Listing quality score: 95%+ Documentation compliance: 100% Content optimization impact: 20%+ booking improvement Review response rate: 100% within 48 hours Benefits: Dynamic and friendly global start-up work culture Competitive salary with regular performance reviews Fun team activities: monthly birthdays, events, and gifts Annual team building and company outings Supportive environment during personal or health-related situations Paid leave and other benefits as per company policy

Project Role : Delivery Operations Representative Project Role Description : Deliver or support delivery of contracts and programs. Assign and manage work assignments of contract team. Manage service delivery quality and cost. Must have skills : Site Reliability Engineering Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Service Delivery Operations Representative, you will assign and manage work assignments, drive people management activities for the delivery team, and manage service delivery quality and cost. Your typical day will involve overseeing operational tasks and ensuring efficient service delivery. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Manage work assignments effectively.- Drive people management activities within the delivery team.- Ensure service delivery quality and cost management.- Implement process improvements for operational efficiency.- Analyze and optimize service delivery processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Site Reliability Engineering.- Strong understanding of IT operations and service delivery processes.- Experience with incident management and problem resolution.- Knowledge of ITIL framework and best practices.- Good To Have Skills: Experience with cloud technologies. Additional Information:- The candidate should have a minimum of 3 years of experience in Site Reliability Engineering.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Job Summary The TM-Cards & Payments role requires a seasoned professional with 10 to 12 years of experience in technical and domain skills. The candidate will leverage expertise in Javascript CSS HTML MS Excel and Google AdWords to enhance online marketing strategies. This position is based in the office with no travel required focusing on day shifts. Responsibilities Develop and implement innovative solutions using Javascript CSS and HTML to optimize web applications and enhance user experience. Utilize MS Excel to analyze data and generate insightful reports that drive strategic decisions. Manage Google AdWords campaigns to maximize online marketing effectiveness and reach target audiences efficiently. Collaborate with cross-functional teams to ensure seamless integration of technical solutions with business objectives. Conduct thorough market risk and analysis to identify potential opportunities and mitigate risks. Oversee account management processes for issuers ensuring compliance and operational efficiency. Streamline check processing operations to improve accuracy and reduce turnaround time. Provide technical support and guidance to team members fostering a collaborative and productive work environment. Monitor industry trends and emerging technologies to keep the company at the forefront of innovation. Implement best practices in online marketing to enhance brand visibility and customer engagement. Evaluate and refine existing processes to improve efficiency and effectiveness across projects. Ensure all technical solutions align with company goals and contribute to overall business success. Drive continuous improvement initiatives to enhance service delivery and customer satisfaction. Qualifications Demonstrated expertise in Javascript CSS and HTML is required to develop robust web applications. Proficiency in MS Excel is essential for data analysis and reporting. Experience in managing Google AdWords campaigns is necessary for effective online marketing. Familiarity with market risk and analysis is nice to have for strategic decision-making. Knowledge of account management processes for issuers is beneficial for operational efficiency. Certifications Required Google AdWords Certification Microsoft Excel Certification

Job Summary We are seeking a skilled Claims Adjudication Specialist with 1 to 3 years of experience to join our team. The role involves working from the office during night shifts focusing on claims adjudication processes. The ideal candidate will have a strong understanding of claims and payer domains contributing to efficient and accurate claims processing enhancing our service delivery. Responsibilities Process claims efficiently and accurately to ensure timely adjudication and resolution. Collaborate with team members to identify and resolve discrepancies in claims processing. Analyze claims data to identify trends and areas for improvement in adjudication processes. Maintain up-to-date knowledge of industry standards and regulations related to claims adjudication. Communicate effectively with internal and external stakeholders to address claims-related inquiries. Utilize technical skills to enhance the accuracy and efficiency of claims processing. Implement best practices in claims adjudication to improve overall service quality. Monitor claims processing metrics to ensure compliance with performance standards. Provide feedback and suggestions for process improvements to enhance operational efficiency. Ensure all claims are processed in accordance with company policies and procedures. Support the team in achieving departmental goals and objectives through effective claims management. Participate in training sessions to stay updated on new technologies and methodologies in claims adjudication. Contribute to the development of a positive work environment by fostering teamwork and collaboration. Qualifications Demonstrate proficiency in claims adjudication with a strong technical background. Exhibit knowledge of claims and payer domains to enhance processing accuracy. Possess excellent analytical skills to identify and resolve claims discrepancies. Show ability to communicate effectively with stakeholders at all levels. Display commitment to maintaining up-to-date industry knowledge. Demonstrate problem-solving skills to improve claims processing efficiency. Exhibit teamwork and collaboration skills to support departmental objectives. Certifications Required Certified Claims Professional (CCP) or equivalent certification in claims adjudication.

Project Role : Network & Svcs Operations Representative Project Role Description : Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments. Must have skills : Network Infrastructures Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : A 15 Years of full time of education Summary :As a Network Operations Representative, you will engage in the configuration, integration, and management of telecommunication network elements. Your typical day will involve overseeing the life cycle of these elements, ensuring that all configurations are accurate and up to date. You will also manage back office system data records, support customer activations, and make necessary configuration adjustments to enhance service delivery and operational efficiency. This role requires a proactive approach to problem-solving and collaboration with various teams to ensure seamless network operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Monitor network performance and troubleshoot issues as they arise.- Document processes and maintain accurate records of network configurations and changes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Strong understanding of network protocols and architectures.- Experience with network monitoring tools and software.- Ability to configure and manage routers, switches, and firewalls.- Familiarity with telecommunications standards and best practices. Additional Information:- The candidate should have minimum 3 years of experience in Network Infrastructures.- This position is based at our Bengaluru office.- A 15 Years of full time of education is required. Qualification A 15 Years of full time of education

Skill required:Record To Report - Account Reconciliations Designation:Transaction Processing Job Location:Chennai Qualifications:Any Graduation Years of Experience:3-5 What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. The Record to Report team helps clients and organizations in their operational efficiency and balance sheet integrity, cuts time to close and safeguards compliance with regulatory requirements. The areas where this team's expertise lies is in posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits. You will be responsible for Intercompany Account Reconciliation which involves recording & reconciliation of transactions, also includes assuring that transactional relationships between the entities are in balance. You will be reconciling AR sub ledger balances & highlighting any debit balance & provide details of reconciling against GL, Treasury open items, intercompany reconciliation & final summary of outstanding payments with discount earned & penalties paid. What are we looking for Ability to work well in a team Adaptable and flexible Agility for quick learning Collaboration and interpersonal skills Written and verbal communication Roles and Responsibilities Understand and effectively manage the team's governance and performance Understand the level of risk & propose mitigation plans and partner with other support teams to resolve requests/issues in a timely manner Clearly communicate team goals and deliverables and keep the team updated on changes Coach team members and provide the first level advice on procedures/methods Solve increasingly complex problems & effectively delegate to develop and groom team members for succession planning Maintain client relationships interface through regular connects and emails Understand client priorities and problems & help translate actions for the team Use innovation to identify opportunities to optimize processes, decrease costs and increase client value Use data analytics and story-telling techniques to enhance the client journey Please note this role may require you to work in rotational shifts. Please note this role may require you to work in rotational shifts Qualification Chennai

Job Title: Regional Senior Center Manager Open positions : 2 Location: (Varanasi, Bassi, or Kymore) and (Udupi, Raichur, Bagalkot or Anantapur) Department: Operations Reports To : Head of Operations Position Overview: We are seeking an experienced and dynamic Regional Senior Center Manager with over 15 years of expertise in managing large teams and multiple business centers, particularly in the BPO industry. This role requires a leader who can oversee the smooth functioning of multiple centers, drive process efficiency, and ensure the delivery of high-quality projects and processes. The ideal candidate will possess strong leadership skills, a keen eye for operational excellence, and a proven track record of managing large-scale operations in a fast-paced environment. The role also involves leading people engagement activities to maintain high employee morale across centers. Key Responsibilities: Center Operations Management: Oversee the day-to-day operations of multiple centers, ensuring they operate efficiently and meet performance targets. Ensure that all centers are adequately staffed, resourced, and equipped to deliver optimal performance. Process Optimization: Drive continuous improvements in processes, systems, and workflows across the centers to enhance operational efficiency, reduce costs, and improve service delivery. Monitor key performance indicators (KPIs) and implement corrective actions as necessary. Project Delivery: Responsible for the successful delivery of projects and processes managed across the centers. Ensure alignment with organizational goals and client expectations, ensuring timely and accurate project execution. Team Leadership: Lead and mentor a large, diverse team of center managers and employees across multiple locations. Foster a collaborative and high-performance culture by providing guidance, coaching, and professional development opportunities. People Engagement & Morale: Lead and drive employee engagement initiatives to ensure high levels of team morale and satisfaction. Plan and execute team-building activities, recognition programs, and other initiatives that promote a positive workplace culture. Client Relationship Management: Maintain strong relationships with internal and external stakeholders, including clients and senior leadership. Ensure that client needs and expectations are met consistently and proactively address any challenges or concerns. Compliance & Risk Management: Ensure that all centers adhere to company policies, procedures, and legal requirements. Oversee risk management efforts, including safety protocols and data privacy, and ensure compliance with relevant industry standards. Qualifications: Experience: Minimum 15+ years of experience in managing large-scale BPO operations with significant responsibility for overseeing multiple centers, large teams, and complex processes. Leadership Skills: Strong leadership abilities with proven experience in managing cross-functional teams. Ability to influence, motivate, and guide a diverse group of employees. Operational Expertise: In-depth knowledge of BPO industry operations, process optimization, and project management. Expertise in driving efficiency and operational excellence. Client-Focused Mindset: Experience in managing client relationships and delivering high-quality services in a customer-centric environment. People Management: Proven track record of managing, developing, and retaining talent. Ability to create a positive, engaging work environment while driving performance. Location Flexibility: Open to working from any of the locations mentioned above. Must be flexible to travel between centers as needed. Educational Requirements: A bachelor's degree in Business Administration, Operations Management, or a related field. An MBA is a plus. Key Skills: Leadership & Team Management Project & Process Management Operational Efficiency Client Relationship Management People Engagement & Employee Morale Risk Management & Compliance Strategic Planning & Execution Communication & Stakeholder Management ________________________________________ Why Join Us? This is an exciting opportunity to lead and influence operations in a key regional role, driving excellence across multiple centers while fostering an environment that values people engagement and continuous improvement. If you're passionate about managing large teams, optimizing processes, and delivering results, we would love to hear from you!

Ensure staff is working together as a team to ensure optimum service and that guest needs are met Inspect grooming and attire of staff, and rectify any deficiencies Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc Inspect storage areas for organization, use of FIFO, and cleanliness Complete scheduled inventories and stock and requisition necessary supplies Monitor dining rooms for seating availability, service, safety, and we'll being of guests Complete work orders for maintenance repairs Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation Speak with others using clear and professional language Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings Read and visually verify information in a variety of formats (eg, small print) Visually inspect tools, equipment, or machines (eg, to identify defects) Stand, sit, or walk for an extended period of time or for an entire work shift Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination Move through narrow, confined, or elevated spaces Move up and down stairs and/or service ramps Reach overhead and below the knees, including bending, twisting, pulling, and stooping Perform other reasonable job duties as requested by Supervisors

The Restaurant Supervisor is responsible for ensuring smooth day-to-day operations of the dining outlet(s) while maintaining high levels of guest satisfaction, team coordination, and service standards. This role includes leading the service team, overseeing opening and closing procedures, managing inventory, ensuring compliance with safety policies, and supporting staff development. Key Responsibilities Operational Management Ensure team members work cohesively to deliver exceptional guest service. Monitor dining areas for seating availability, guest comfort, service delivery, and safety. Complete opening and closing duties (e.g., setting up supplies, cleaning, locking doors). Conduct regular inspections of storage areas for cleanliness, organization, and FIFO practices. Execute inventory counts and manage stock requisitions. Submit work orders for equipment and facility maintenance as needed. Team Leadership & Staff Supervision Inspect grooming and attire of staff; address any discrepancies immediately. Assist with hiring, onboarding, training, scheduling, and performance evaluation. Provide ongoing coaching, counseling, and motivation to team members. Serve as a role model and first point of contact for staff concerns under the Open Door Policy. Guest Experience & Service Greet and acknowledge guests according to company standards. Anticipate and address guest needs, including support for individuals with disabilities. Respond to guest concerns professionally and promptly to ensure satisfaction. Uphold brand service standards and demonstrate genuine appreciation to guests. Compliance & Safety Follow company safety and security policies and procedures at all times. Report accidents, injuries, or unsafe conditions to management immediately. Complete safety training and ensure staff compliance with all procedures. Maintain confidentiality of proprietary information and protect company assets. Efficiency & Quality Control Monitor and uphold adherence to service quality expectations and brand standards. Recommend and implement improvements to enhance operational efficiency, guest satisfaction, and cost-effectiveness. Identify and resolve issues related to tools, equipment, and service areas. Physical & General Requirements Stand, walk, or sit for extended periods or an entire shift. Move, lift, carry, push, or pull items up to 50 lbs without assistance. Perform tasks requiring fine motor skills, bending, twisting, climbing stairs, and working in confined spaces. Visually verify and read information, inspect equipment, and handle varied objects throughout shift. Perform other duties as assigned by supervisors. Preferred Qualifications Education: High school diploma or GED equivalent. Work Experience: Minimum of 2 years of experience in food & beverage, restaurant operations, or hospitality. Supervisory Experience: At least 1 year of supervisory experience in a service-oriented environment. License/Certification: Food handling and safety certification preferred (if required by local regulations).

Job description Job Title: General Manager Operations (Label Stock Industry, Paper & Printing Industry) Location: Rai Sonipat Haryana Reports to : Director / Managing Director Job Summary: GJ Papers Pvt. Ltd. is seeking a dynamic and experienced General Manager Plant Operations to lead and oversee end-to-end manufacturing operations within the label stock industry. This role encompasses responsibility for production, quality control, maintenance, safety, supply chain, and team leadership Key Responsibilities Operational Leadership Oversee day-to-day operations across production, quality, engineering, maintenance, and logistics functions. Drive productivity, operational efficiency, and cost optimization across the plant. Ensure consistent achievement of key performance metrics including production targets, OTIF (On-Time In Full), and zero-defect delivery. Strategic Planning Develop and implement strategic plans for plant growth, technological upgrades, and capacity expansion. Align plant performance with overall business objectives and evolving customer requirements. Quality & Compliance Ensure adherence to stringent quality management systems (e.g., ISO, GMP) to maintain high product standards. Ensure full compliance with industry regulations and environmental, health, and safety standards. Lead internal, customer, and regulatory audits; implement effective corrective and preventive actions. People Management Build, lead, and develop a high-performing cross-functional team. Foster a culture of safety, accountability, and continuous improvement. Mentor, train, and retain key talent across all levels of the organization. Maintenance & Capital Expenditure Oversee preventive and corrective maintenance for coating, laminating, and slitting equipment. Plan and manage capital expenditure projects related to plant upgrades and capacity enhancements. Customer & Vendor Relations Collaborate with sales, R&D, and procurement teams to ensure high levels of customer satisfaction. Monitor supplier performance and manage strategic vendor relationships to ensure supply chain reliability. Qualifications & Experience Bachelors or Masters Degree in Engineering (Mechanical, Chemical, or related field). MBA (Operations or Industrial Management) preferred. 18-25 years of progressive experience in manufacturing, including at least 5 years in a senior leadership role within label stock or specialty film/paper industries. Proven track record in managing complex manufacturing operations, preferably involving silicone coating, adhesive lamination, or PSA (Pressure Sensitive Adhesive) technologies.

Job Overview:The Operations Manager will oversee and develop a team of customer service specialists, optimizing processes and systems to ensure high performance, customer satisfaction, and operational efficiency. Youll work closely with clients, internal teams, and leadership to drive business success.Key Responsibilities: Team Leadership & DevelopmentLead and motivate a large team to meet performance goals such as service levels, productivity, CSAT, and error rates. Provide coaching and career development opportunities. Performance ManagementMonitor and drive KPIs, implementing corrective actions when necessary to ensure top-tier service delivery. Client Communication & Business ReviewsCommunicate proactively with clients, preparing and presenting business reviews and performance updates. Process Optimization & ScalingPartner with cross-functional teams to implement scalable processes and systems that support growth. Support & Escalation ManagementProvide support to the team in handling escalated issues and customer inquiries. Qualifications Qualifications & Skills: Educational BackgroundMBA in Operations, Analytics, or related field from a Tier 1 Business School. Experience4+ years in operations management or customer service, preferably in a fintech or tech-driven environment. Skills: Strong leadership, analytical, and problem-solving skills. Proficiency in performance metrics, process optimization, and client communications. Job Location

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Unified Payments Interface is an instant real-time payment system developed by NPCI to facilitate inter-bank transactions through mobile phones. Unified Payments Interface (UPI) Team is directly responsible for growth of UPI transactions at Paytm. About the role This role contribute towards improvement in operational efficiency and campaign performance. Responsibilities Own the execution of product marketing campaigns, partner with content team to maintain a communication calendar for products. Drive business volumes through digital campaigns (SMS/Whatsapp) and targeting right set of prospective customers Work closely with the growth and product managers in shaping the Go-to-market strategy of individual product/features. Execute multi-variate experiments to shape up real-time insights on the consumer behavior, create reporting dashboards to keep the leadership updated with key metrics Track campaign level metrics, efficiency, landings etc. on daily basis Work with the creative teams and external agencies to develop marketing assets to support category requirements. Key 1-3 years relevant experience in a consumer internet company A customer-first approach with an innate curiosity to understand our customers Knowledge and previous working experience of marketing automation and attribution tools such Clevertap, Moengage, Branch, or similar tools. Someone who’s great at executing things, demonstrates curiosity and strives for constant improvement High attention to detail including precise and effective written & verbal communications and proven ability to manage multiple, competing priorities simultaneously Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive actions Engineering degree is preferred Why join us We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India. Compensation If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It is your opportunity to be a part of the story!

Trade Process Operations – Senior Associate / Junior Manager LocationMumbai DepartmentOperations – Trade Process (EQ/FO/CD segments) Role Overview The Trade Process candidate will be responsible for ensuring the accurate and timely processing of trade transactions, from execution to settlement. This role involves close collaboration with Clearing Corporation, Exchanges and internal teams to maintain operational efficiency and mitigate risks. Key Responsibilities Trade Process: o Downloading Exchange files and processing the same in Backoffice. o Matching of Exchange level obligations, Corporate actions o Verification of reports and emailing to clients i.e. Contract notes/Daily Margin Statements/Margin shortfalls etc. o Monitor trade process, ensuring all activities are completed within stipulated timelines. o Address and resolve trade related issues, fails, and other exceptions promptly. o Perform daily reconciliation of FO positions, Trades, levies, brokerages etc. o Generate and review reports related to trade activity and exceptions. o Identify and escalate potential risks or compliance issues. o Ensure adherence to regulatory requirements and internal controls. Process Improvement: o Suggest and implement process enhancements to improve efficiency and reduce operational risks. o Collaborate with technology teams to automate manual processes where feasible. Qualifications & Skills Education: o Bachelor's degree in Commerce Experience: o 3–5 years of experience in trade operations in a Stock Broking Firm Technical Skills: o Proficiency in Microsoft Excel is advantageous. Soft Skills: o Analytical and problem-solving abilities. o Good communication and interpersonal skills. o Ability to work under pressure and meet tight deadlines.

Outpace Consulting Services is seeking experienced Team Leads for Human Resources & Payroll operations, specializing in US, Canada, or UK Payroll for a leading ITES company. In this role, you'll oversee a team responsible for managing the end-to-end payroll process for your assigned region. You'll ensure accurate and compliant payroll transactions, handle client escalations, and provide timely payroll data. This position acts as a crucial point of contact, driving operational efficiency, coaching team members, and coordinating with various stakeholders to ensure seamless daily payroll operations. Key Responsibilities: Team Leadership: Lead and manage a team of 8+ associates , providing coaching and support to improve productivity and maintain high service quality. End-to-End Payroll Management: Oversee the complete payroll process for the assigned region (US, Canada, or UK), ensuring transactions are accurate and compliant with government regulations. Client & Stakeholder Management: Handle client escalations and reviews, interact with customers for metrics and tracking, and provide timely payroll data. Communicate effectively with upstream and downstream payroll partners and other vendors. Compliance & Data Accuracy: Ensure adherence to payroll regulations for the relevant countries. Operational Efficiency: Monitor performance metrics and drive initiatives to enhance operational efficiency. Payroll System Integration: Manage all areas within the Payroll Transaction services scope, including payroll integration with Time and HCM systems. Query Resolution: Manage payroll-related queries effectively. Required Qualifications: Experience: Overall 6+ years of experience in the Payroll domain, specifically managing all areas within Payroll Transaction services scope. Minimum 1 year of Team Lead experience handling a team of 8+ associates for a client. Mandatory experience in US, Canada, or UK Payroll Process , including pre-payroll and post-payroll activities. Experience in handling client escalations and reviews. Should have interacted with customers for metrics and tracking. Skills:Excellent Communication Skills (written and verbal). Proficiency in MS Office & Excel . Strong Customer Management Skills and Presentation Skills. Effective Coaching Skills. Education: Any Graduate. Preferred Qualifications: Experience in ITAR, NRC . Experience on multiple Payroll systems. Experience in managing Payroll Queries. Experience on Payroll regulations for various countries. To Apply: WhatsApp Hi to +91 9151555419 . Then, click Start to apply and fill in your details. Select Other for location to get multiple options. Use the relevant Job Code for your preferred location and specialization: Bangalore - US Payroll: Job Code #387 Bangalore - Canada Payroll: Job Code #388 Bangalore - UK Payroll: Job Code #389 Mumbai - US Payroll: Job Code #488

Job Title: Vice President (L&A Insurance) Experience: 15+ Years Location: Remote Reporting to the Senior Vice President of Services, we are seeking a Vice President of Services responsible for leading, developing, and empowering high-performing Services teams in India. You will focus on enhancing productivity, breaking down obstacles that prevent the team from delivering optimal results, and creating an environment that fosters growth and efficiency. Your leadership and technical competence will drive improvements in service delivery, reduce friction in operations, and cultivate a culture where team members are set up for success. Qualifications: Proven track record (15+ years) leading large-scale Enterprise IT Services and/or SaaS Support teams Deep expertise in L&A insurance You understand the industrys pain points and know how to solve them at scale P&L ownership experience You have led multi-million-dollar services operations, driving revenue and cost optimization Tech-savvy strategist You know how to leverage AI, automation, DevOps, and ITIL best practices to modernize approaches to Service delivery Resilient, high-energy leader You set the bar high and lead by example, inspiring teams to own the mission and execute with urgency Bachelors degree (or global equivalent) in Technology, Business Administration, Management, or a related field (Masters degree preferred). Willingness to travel as needed and to work closely with teams in the office on a regular basis Preferred Technical Qualifications: Expertise in cloud platforms (AWS, Azure, GCP) and enterprise tools like ServiceNow, JIRA, Salesforce. Proficiency in Containers and CI/CD pipelines (Jenkins, GitHub Actions) Exposure to AI-driven automation in customer service and DevOps transformation. Expertise in Scaled Agile (SAFe) and Agile Service Management.

Key Responsibilities Strategic Leadership : Design and implement operational strategies aligned with company mission and Indias developmental priorities, especially the SDGs. Program Design & Execution : Translate long-term goals into scalable, measurable programs across rural, tribal, and urban areas. Field Experience Integration : Oversee and participate in ground-level implementation to ensure contextual relevance and adaptability in tribal and remote settings. Stakeholder Management : Lead effective engagement with community leaders, donors, government bodies, NGOs, CSR partners, and internal teams. Impact Measurement : Design robust monitoring and evaluation systems using frameworks such as SROI, ESG, and SDG indicators. Partnerships & Ecosystem Engagement : Cultivate and leverage relationships within Indias social sector and philanthropic ecosystem to amplify Company's reach and effectiveness. Technology for Development : Promote and oversee the use of digital tools and data systems to optimize program delivery and efficiency. Resource & Financial Management : Lead budgeting and resource allocation with strong financial accountability. Governance & Compliance : Ensure legal and policy compliance across all programs; prepare high-quality reports and presentations for internal and external stakeholders. Team Development : Build, mentor, and empower high-performing teams that are mission-aligned and impact-driven.

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team Unified Payments Interface is an instant real-time payment system developed by NPCI to facilitate inter-bank transactions through mobile phones. Unified Payments Interface (UPI) Team is directly responsible for growth of UPI transactions at Paytm. About the role This role contribute towards improvement in operational efficiency and campaign performance. Responsibilities Own the execution of product marketing campaigns, partner with content team to maintain a communication calendar for products. Drive business volumes through digital campaigns (SMS/Whatsapp) and targeting right set of prospective customers Work closely with the growth and product managers in shaping the Go-to-market strategy of individual product/features. Execute multi-variate experiments to shape up real-time insights on the consumer behavior, create reporting dashboards to keep the leadership updated with key metrics Track campaign level metrics, efficiency, landings etc. on daily basis Work with the creative teams and external agencies to develop marketing assets to support category requirements. Key 1-3 years relevant experience in a consumer internet company A customer-first approach with an innate curiosity to understand our customers Knowledge and previous working experience of marketing automation and attribution tools such Clevertap, Moengage, Branch, or similar tools. Someone who s great at executing things, demonstrates curiosity and strives for constant improvement High attention to detail including precise and effective written & verbal communications and proven ability to manage multiple, competing priorities simultaneously Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive actions Engineering degree is preferred Why join us We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people s collective energy and unwavering focus on the customers, and that s how it will always be. We are the largest merchant acquirer in India. Compensation If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants - and we are committed to it. India s largest digital lending story is brewing here. It is your opportunity to be a part of the story!

Project Role : Business Process Architect Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs. Must have skills : SAP CO Management Accounting Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Architect, you will analyze and design new business processes to create documentation that guides the implementation of new processes and technologies. Your typical day will involve collaborating with various stakeholders to understand their needs, defining product requirements, and ensuring that the solutions developed align with the overall business objectives. You will engage in user and task analysis, translating business needs into actionable insights that drive process improvements and enhance operational efficiency. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.- Develop and maintain comprehensive documentation of business processes and system functionalities. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP CO Management Accounting.- Good To Have Skills: Experience with process mapping and modeling tools.- Strong analytical skills to assess business processes and identify areas for improvement.- Ability to communicate complex concepts clearly to diverse audiences.- Experience in project management methodologies to ensure timely delivery of solutions. Additional Information:- The candidate should have minimum 5 years of experience in SAP CO Management Accounting.- This position is based at our Mumbai office.- A 15 years full time education is required. Qualification 15 years full time education

Full-time, On-Site (Hyderabad) About the Role: We are looking for a passionate and hands-on Transport Manager to lead and manage our transport operations in Hyderabad. The person will drive operational excellence, vendor management, and ensure on-time delivery performance across our temperature-controlled fleet. Responsibilities: Lead daily transport operations intra-city and intercity movements Manage and grow a reliable vendor network (reefer and ambient vehicles) Plan and allocate fleet as per delivery schedules & customer SLAs Ensure real-time tracking and temperature monitoring of vehicles Monitor transport costs and drive cost efficiency initiatives Resolve day-to-day operational issues with agility Implement and manage TMS and digital processes Collaborate with clients, control tower, and warehouse teams Ensure compliance with safety, hygiene, and regulatory standards Requirements: 4-8 years of experience in logistics/transportation , preferably with a focus on cold chain or food supply chain Strong vendor management and fleet management skills Good analytical and problem-solving capabilities Experience in using TMS / GPS tracking solutions Bachelor's degree in any discipline Strong interpersonal and communication skills Preferably worked with a logistics company managing fleet and/or vendor development in F&B, QSR, FMCG sectors What we offer: Fixed salary + performance-based incentive Entrepreneurial work culture with ownership of your region Opportunity to be part of a fast-scaling B2B cold chain logistics company

Corporate Planning Management (CPM) - Integrated Travel & Expense (T&E) WHO WE ARE The Goldman Sachs Group, Inc. is a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and high-net-worth individuals. The firm is headquartered in New York and maintains offices in London, Frankfurt, Tokyo, Hong Kong and other major financial centers around the world. Role Overview: Manage and deliver all aspects of Goldman Sachs global Travel and Expense (T&E) program, ensuring efficient processes, robust controls, and compliance with firm policies. This role requires a deep understanding of T&E systems, accounting principles, and risk management. The successful candidate will be a strategic thinker with strong analytical and communication skills, capable of influencing stakeholders at all levels. This role will be responsible for directing and coordinating all aspects of Travel and Expenses activities. This person will be the internal subject matter expert for T&E Process and Concur system and is expected to manage the relationship with our corporate card vendor, businesses, as well as any other internal T&E systems. This role will Oversee, support and maintain the day-to-day activities of all T&E Expense functions including Travel & Expense Reimbursement, Expense Reporting, Corporate Cards, Query Management, Month-end processing, Reconciliations, Policy adherence for all entities and locations and future rollout initiatives of the Travel & Expense system Job Title: Analyst, Travel and Expense Management Department: Corporate Planning Management (CPM) - Travel & Expense Roles and Responsibilities: Strategic Leadership: Develop and implement the firms T&E strategy, aligning with broader financial goals and regulatory requirements. Define key performance indicators (KPIs) and track progress towards achieving targets (e.g., reduction in processing time, improved accuracy, cost savings). System Management: Oversee the firms T&E system (e.g., SAP Concur), including configuration, maintenance, upgrades, and user support. Proactively identify and implement system enhancements to improve efficiency and user experience. Manage relationships with vendors (e.g., SAP Concur, corporate card provider). Document all processes and procedures. Process Optimization: Analyze existing T&E processes, identify areas for improvement, and implement changes to streamline workflows, reduce costs, and mitigate risks. Develop and implement robust controls to ensure compliance with internal policies and external regulations. Financial Management: Manage the T&E budget, monitor expenses, and ensure accurate and timely financial reporting. Oversee month-end close processes, including accruals, reconciliations, and ledger postings. Conduct regular audits to identify and address potential issues. Stakeholder Management: Build and maintain strong relationships with key stakeholders across the firm, including business units, finance teams, and technology groups. Effectively communicate T&E policies, procedures, and updates. Proactively address stakeholder concerns and resolve issues. Compliance and Risk Management: Ensure compliance with all relevant T&E policies, procedures, and regulations. Identify and mitigate potential risks associated with T&E processes. Conduct regular risk assessments and implement appropriate controls. Training and Development: Develop and deliver comprehensive training programs for employees on T&E policies, procedures, and system usage. Maintain up-to-date training materials and documentation. Qualifications: Bachelor s degree in accounting, Finance, or a related field. MBA or relevant professional certification. Minimum of 2 years of experience in T&E management, preferably within a large, complex organization. Proven experience implementing and managing T&E systems (e.g., SAP Concur, Appzen). Strong analytical, problem-solving, and decision-making skills. Excellent communication, interpersonal, and presentation skills. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Experience managing and mentoring teams. Preferred Qualifications: Experience with corporate card programs and management. Experience with SAP systems. Experience in a financial services environment.

Ability to plan and optimize delivery routes for efficiency and cost reduction. Managing delivery vehicles to ensure timely and cost-effective deliveries. Tracking stock levels and coordinating warehouse-to-customer flow. Familiarity with tools like TMS and GPS tracking systems. Using data for performance monitoring, demand forecasting, and KPI evaluation. Coordinating with third-party logistics providers and suppliers. Anticipating customer needs to manage delivery schedules and stock availability. Leading and motivating teams to meet daily targets and improve productivity. Ensuring on-time deliveries and quick turnaround times for FMCG goods.

Skill required: Record to Report - Account Reconciliations Designation: New Associate Qualifications: BCom Years of Experience: 0 - 1 Years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. The Record to Report team helps clients and organizations in their operational efficiency and balance sheet integrity, cuts time to close and safeguards compliance with regulatory requirements. The areas where this team's expertise lies is in posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits. A type of general ledger account which contains a summary of sub-ledger accounts. Because the reconciliation account only provides a summary, no transactions are directly posted to the account. What are we looking for Account Reconciliations Adaptable and flexible Product Costing and Inventory Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and manage delivery for production systems and services based on operational requirements and service agreements. A typical day involves monitoring system performance, troubleshooting issues, and collaborating with cross-functional teams to ensure seamless service delivery. You will engage in proactive problem-solving and contribute to continuous improvement initiatives, ensuring that operational standards are met and exceeded. Your role will also include documenting processes and providing insights to enhance operational efficiency, all while maintaining a focus on customer satisfaction and service excellence. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of operational procedures to enhance service delivery.- Collaborate with team members to identify areas for improvement and implement best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Unified Communication and Collaboration Operations.- Strong understanding of system monitoring tools and techniques.- Experience with incident management and resolution processes.- Ability to analyze operational data to identify trends and areas for improvement.- Familiarity with service level agreements and operational metrics. Additional Information:- The candidate should have minimum 3 years of experience in Unified Communication and Collaboration Operations.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education