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Global Operations Manager Sodexo

10.0 - 15.0 years

15 - 25 Lacs

gurugram, mumbai (all areas)

Hybrid

You are responsible to ensure the end-to-end management of one or more large-scale IT service contracts, including the customer relationship (internal/external), vendor oversight, compliance with Service Level Agreements (SLAs), budget management, and supporting IS/IT transformation initiatives. Required Experience: 10 to 15 years Role & responsibilities : Act as the primary operational interface with the end customer. Ensure the impact of any change on the service level, particularly on Service Level Agreements (SLAs) and operational agreements (internal and outsourced). Manage the contractualization of subcontracting agreements (vendor contracts). Organize and lead steering committees in c...

Posted 1 month ago

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