1 Operation Scorecard Jobs

Setup a job Alert
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

TP logo
Team Lead TP

0.0 years

0 Lacs

hyderabad, telangana, india

On-site

He/She will be responsible for a team of associates. Resolve agent and customer issues. Be directly responsible for the overall performance of team members Conduct performance reviews and team meetings. Conduct monitoring and coaching sessions. Coordinate with training and quality assurance to identify systemic quality-improvement opportunities. Competent in all process and technical skills required at Agent level thorough understanding of Metrics requirements and targets. Achieve Call Quality requirements as outlined via Call Monitoring Guidelines Achieve Productivity requirements and performance delivery as outlined via Operation scorecard. Participate in performance improvement task force...

Posted 1 day ago

AI Match Score
Apply
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play App Store

Featured Companies

View All Companies