Logistics And Operations Internship MARS Cosmetics

0.0 - 4.0 years

0 Lacs

delhi

On-site

Role Overview: As an intern at MARS Cosmetics, you will be responsible for assisting in the logistics/operation process, which involves tasks such as transportation, warehousing, and inventory management. Your key responsibilities will include coordinating with various vendors (suppliers, logistics providers, etc.) to ensure timely delivery of materials and products, negotiating prices and terms with vendors to optimize costs, resolving any vendor-related issues or disputes that may arise, tracking shipments, and ensuring they arrive on time and in good condition. Additionally, you will utilize advanced Excel skills to analyze operational data, generate reports, identify trends, bottlenecks,...

Posted 2 months ago

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Manager-Grievance Management (Insurance ) SmartZen Consulting

5.0 - 12.0 years

0 Lacs

maharashtra

On-site

Position Manager/ Chief Manager Grievance Management Location Goregaon Mumbai Reporting to Head Customer Service and Central Operation Specific Responsibilities Manage and reduce overall complaint ratio Analyse process gaps and fix it through process reengineering to reduce misseling and non-misseling complaints Drive digital solution and adoption Drive customer satisfaction score at all touch points Do benchmarking across the industry and bring best practices Own and publish regulatory and board reporting Work with cross functional team Manage process audit Manage team and reduce attrition Key Performance Indicators Complaint Ration CSAT Fatal Error Process automation Attrition % Key Inter-...

Posted 5 months ago

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