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5.0 - 12.0 years
0 Lacs
godda, jharkhand
On-site
As a Coal Handling Plant Manager, your primary responsibility will be to ensure safety and risk management within the plant operations. You will be required to implement and adhere to safety procedures and protocols, as well as identify and mitigate risks associated with coal handling equipment and systems. Your role will also involve optimizing the performance of coal handling equipment by analyzing operational data and identifying opportunities for improvement. Additionally, you will be responsible for monitoring the operation of coal handling systems, implementing control strategies to maintain efficient plant operations, and overseeing the development and implementation of maintenance schedules. In coordination with other departments, you will be required to ensure seamless plant operations by coordinating and overseeing the loading and unloading of coal rakes in compliance with railway operation guidelines and regulations. To qualify for this position, you should have a minimum of 5-12 years of experience in the Thermal Power Plant industry. Your experience in safety procedures, performance optimization, monitoring and control systems, planning and scheduling, and operation of coal handling equipment will be crucial for success in this role.,
Posted 1 week ago
6.0 - 10.0 years
5 - 6 Lacs
Pune
Work from Office
Job descriptions for Manager Operations (Key Clients) - Pune Job Title: Manager Operations (Key Clients) Location: Pune Department: Operations Reports To: AGM – Business Operations Job Summary: The Manager – Operations for Major Key Clients is responsible for overseeing the delivery of exceptional service to high-value, strategic clients. This role involves managing operational teams, ensuring client satisfaction, maintaining SLAs, and driving continuous improvement in service delivery. The ideal candidate has strong operational experience, excellent stakeholder management skills, and a strategic mindset to align services with client expectations and business goals. Key Responsibilities: Client Relationship Management: Act as the primary operational point of contact for assigned major key clients. Develop deep understanding of client needs, business models, and expectations. Proactively identify opportunities for growth, improvement, and issue resolution. Service Delivery & Operations Oversight: Ensure the effective delivery of services according to client agreements and SLAs. Oversee day-to-day operational activities and ensure adherence to quality and performance standards. Monitor KPIs, prepare reports, and analyze trends to drive data-driven decisions. Team Leadership & Development: Manage and mentor a team of operations executives or specialists assigned to key accounts. Set clear performance goals and provide ongoing coaching and development. Foster a culture of accountability, collaboration, and high performance. Process Improvement & Innovation: Identify inefficiencies and implement process improvements for operational excellence. Collaborate with internal departments (e.g., IT, Finance, Sales) to streamline workflows and eliminate bottlenecks. Leverage technology and tools to enhance service delivery. Escalation Management: Proactively manage and resolve operational issues and client concerns. Implement corrective actions and preventive measures to ensure service continuity. Reporting & Communication: Provide regular updates to internal leadership and clients on performance, challenges, and initiatives. Create and maintain detailed client documentation, reports, and account plans. Qualifications: Bachelor’s degree in Business Administration, Operations Management, or a related field (Master’s preferred). 6–10 years of experience in operations management, with at least 3 years in a client-facing or key account management role. Experience managing large or strategic accounts in a B2B environment is highly desirable. Strong understanding of operational processes, client service principles, and performance metrics. Excellent communication, negotiation, and interpersonal skills. Proven ability to lead teams and manage cross-functional collaboration. Proficient in Microsoft Office Suite, CRM tools (e.g., Salesforce), and operational reporting platforms. Key Competencies: Client-Centric Thinking Strategic Planning Analytical & Problem-Solving Skills Leadership & Team Management Results-Oriented Approach Adaptability & Resilience
Posted 2 months ago
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