58 Operation Manager Jobs - Page 3

Must have worked as TL on paper documented for 2 yrs, monitor metrics, generate Excel reports, mentor teams, drive process improvements, coordinate with dept, coordinate with dept, and maintain high customer satisfaction through effective management. Required Candidate profile Experienced in managing customer service/pre-sales queues, skilled in Excel/reporting, and problem-solving abilities, fluent in English & Hindi, with proven leadership and team management skills.

Must have worked as AM on paper documented for 2 yrs, monitor metrics, generate Excel reports, mentor teams, drive process improvements, coordinate with dept, coordinate with dept, and maintain high customer satisfaction through effective management. Required Candidate profile Experienced in managing customer service/pre-sales queues, skilled in Excel/reporting, and problem-solving abilities, fluent in English & Hindi, with proven leadership and team management skills.

Dear Candidate, We have a Job Opening for Branch Head in Reputed Logistics Company at Delhi, NCR & Gurgaon. Requirement Details: Location : Delhi, NCR & Gurgaon Designation: Branch Head Experience: 10+ Years Qualification: Any Graduate Expected Notice Period : Immediate to 30 days Role and Responsibilities: P& L: Responsible for the financial and volume budgets as a profit center head Daily Control of the Branch Budget Figures as well as ensuring timely electronic closure of the files in the system, including countercheck of job profits, Revenue, Volumes. In charge of the Branch financial affairs including local cash flows, collections, controlling credit exposures. Monitoring the monthly overhead cost in line with the budget. Operations: In charge of the daily business activities for all products. Maintain the companys business locally and play an active role in enhancing further and faster development of the Branch business activities in close cooperation with the Management team. Ensuring smooth communication processes and resolution of disputes with local customers as well as overseas partners. Manage and liaise with the various departments in the branch and ensure that the Companys procedures, service standards as well as policies are fully implemented at all times. Perform regular market investigations and surveys in terms of the competition and subcontractor activities, rates and pricing levels. Ensure a professional business relationship with all stake holders to ensure best service and pricing at all times. Strive to continually improve and build on the local organization and its performance. Every filing clerk will have to submit accurate data to systems and ensure timely filing and avoid amendments. Each Branch Manager to monitor with immediate effect. To have better synergies between sales, operations & accounts. Responsible for daily business activities for all products including operational efficiency. Retain the companys business locally and play and active role in enhancing further and faster development of the Branch business activities in close operation with the management team. To create process efficiency and value for the customer. To ensure branch follow the SOPs and compliances in all business area. Monthly closing of MIS from the given deadlines. Closing of the jobs as per agreed timelines. Process Improvement through innovation. Service Excellence : Manage and liaise with the various departments in the branch and ensure that the Companys procedures, service standards as well as policies are fully implemented at all times. Work closely with Teams to achieve Service Excellence. Achieve department wise service excellence as well as MIS on consistent basis. Business Development : Strive to continually improve and build on the local organization and its performance. Maintain, Promote and develop the business activities with regular sales visits to existing, new and potential clients. Determine the tactical and strategic plans with the management consent and implement it successfully. Introduce and promote Lords. Service actively in the local market. Networking with the local airlines and shipping community and other stake holders. If you are interested, kindly share your updated CV to cg25@convate.com with below details. Kindly fill the below details: 1. Reason for job change: 2. Current Salary: 3. Expected Salary: 4. Joining Time needed Request you to kindly refer any of your friends or colleagues relevant and interested to the opportunity shared. About Convate Consultancy Recruitment Firm: Estd in 2004, Convate (team of 60 recruiters) is a leading International Recruitment Company having operations in Bangalore and Dubai. We specialize in the recruitment of IT/Healthcare/Engineering in India and the Middle East. Convate provides a learning-based work culture with a strong opportunity to grow in the years to come. Thanks and Regards, Preety Pawan Sharma Recruitment Specialist Cg25@convate.com 9960089385 Convate Consultancy Services Pvt Ltd

5+ Years Telesales Voice team Management experience is a must. Hindi speaking is value added Day Shift 6 days working CTC Upto 6.5L PA Call 7200550458, 9361349589, 7092982513

Hiring Operations manager who is managing the team for field Domestic Collections team for Banking field collection Bucket Collections Client /Team/ SLA / Attrition/ Shrinkage Must Know-English and Kannada Required Candidate profile Work from Office-Bangalore call,whatsapp cv Amit 8178259405/Neha 8287267407 Perks and benefits Salary no constraint for suitable candidate

Operations Manager International BPO 10-12 Yrs Bpo exp Upto 18 LPA 3 yrs on ppr as Ops manager + 100 team size Gurgaon 0-30 days Vaishnavi.imagintors@gmail.com +91 95601 36938

Operations Manager /Manager Operations BPO /BPO Operations Manager for Ecommerce Process 2 yrs exp as BPO Ops Manager (AM/DM cannot apply) SLA ,Attrition,Shrinkage, CSAT,AHT WFO-Bangalore Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Required Candidate profile Hiring for Domestic BPO Must Know-English and Hindi 1 yr exp in ecommerce process

15+ yrs of experience in the insurance domain especially in UK Property & Casualty (P&C) underwriting support and reinsurance operations Demonstrated capability in managing large teams (100+ associates) Aware of BPO landscape