39 Operation Manager Jobs

Assist the Operations Manager in running & overseeing the smooth running of day-to-day operations. Lead the team Maintain & update documentation process All inbound & outbound activities Inventory reconciliation Warehouse operations Customer service Required Candidate profile 5+ yrs relevant experience in Logistics or warehousing Good communication skills Knowledge in Warehouse Management System (WMS) Proficient in MS Office Email Profile to : career@sbmc.in

Roles and Responsibilities Has to handle an Ophthalmic Center. Day to day Operations and Administration work. Branding - Promotion of Ophthalmic Center. Manage Staff and motivate Team. Supervision of entire Team. Coordination between higher management and Center. Proper Data preparation. Coordinate with Patients. Proper Reporting. Desired Candidate Profile Candidate must have good communication skills. Must be energetic and enthusiastic. Must have experience of Branch Management & administration. Candidate experienced in Hospital or Healthcare Industry only will be considered. Candidate from Ophthalmic industry will be preferred. Capable in team handling. Interested candidates mail your resume along with the below details to Contact -8875029935. Total Experience - Current CTC - Expected CTC - Notice Period - Current Location - Preferred Location -

Urgent Hiring Operation Manager | Ahmedabad (On-site) We're looking for a Customer-Centric Operation Manager to join our Ahmedabad office. Handle customer queries Maintain customer records & data Ensure smooth daily operations Location: Ahmedabad | Work from Office Apply Now Shweta Sonawane- 8850793832

prefer candidates whose past experience is into sales/Upsell/Cross Sellin. monitor metrics, generate Excel reports, mentor teams, drive process improvements, As a TL, he should take calls too as and when required Day Shift & 2 Rotational off Required Candidate profile Min. 2 years of on paper experience as a Team leader as outbound customer service Exp should in Outbound service along with Renewals/upsell will be advantage where he handled call flow of 100 to 150

Job Title: Operations Manager Vetting Operations Location: Chennai Reports to: Head of Operations Experience Required: 4–10 years Language Preference: Hindi-speaking preferred We are looking for immediate joiners or candidates who can join within 15 days or less . Job Summary: We are looking for a proactive and experienced Operations Manager – Vetting Operations to oversee our document verification process for clients in the banking and NBFC sectors. This role involves managing a team responsible for verifying the authenticity of property-related loan documents and identifying any discrepancies. The ideal candidate will have prior team management experience, strong attention to detail, and be open to travel as needed across India. Key Responsibilities: Lead and manage the Vetting Operations team to ensure timely and accurate verification of loan documents. Review property documents to check for originality and highlight any discrepancies or fraudulent entries. Standardize processes and ensure team adherence to compliance and client-specific guidelines. Liaise with banks and NBFCs for issue resolution and updates. Coach and mentor team members, track performance through KPIs, and submit regular reports. Work with internal stakeholders to improve tools and workflows. Willingness to travel across India for operational audits, training, or client coordination. Qualifications & Skills: Graduate or Postgraduate in any discipline (Commerce, Law, or similar preferred). 5–10 years of experience in operations, document vetting, or financial services. Proven team management experience. Excellent communication, problem-solving, and decision-making skills. Ability to multitask in a fast-paced environment. Fluency in Hindi is an added advantage. Willing to travel based on business needs.

Must have worked as AM on paper documented for 2 yrs, monitor metrics, generate Excel reports, mentor teams, drive process improvements, coordinate with dept, coordinate with dept, and maintain high customer satisfaction through effective management. Required Candidate profile Experienced in managing customer service/pre-sales queues,skilled in Excel/reporting, and problem-solving abilities, fluent in English & Hindi,with proven leadership Share CV on 7880974645 AKASH (HR).

1 yr exp as BPO Ops Manager (AM/DM cannot apply) SLA ,Attrition,Shrinkage, CSAT,AHT Immediate joiners Call/Whatapp o@ SRI 8851792136/Neha 8287267407

Operations Manager International Telecom Sales -Customer support process 2 yrs exp as BPO Ops Manager (AM/DM cannot apply) SLA ,Attrition,Shrinkage, CSAT,AHT Immediate joiners Call/Whatapp cv to Amit 8851792136/Neha 8287267407 Required Candidate profile WFO Gurugram ONLY- APPLY IF CAN RELOCATE

Role & responsibilities Responsible for driving the day-to-day operations to deliver high-quality services. Manage operations team (paralegal team) Coordinate and collaborate closely with the legal team (lawyers) Give inputs to the technology team to improve the software further Adhere to client requirements to ensure KPIs are met: Ensure the operations teams are aligned on the KPIs committed to the customer. Understand the current KRA and KPIs set for the paralegal team. Improve the same. Understand the current product, the mode of delivery, and the process used. Improve the process to maximize the efficiency/productivity of the operations team. Understand the current organizational structure of the operations team & the quality of talent/skills available. Improve on the same. Understand the training needs of the team. Real-time queue monitoring for chats/emails and managing it to meet the Targets. Also, monitoring the queue for any spike in the volume or any critical issues on the production floor so as to communicate to the client's internal management. Actively participate in the Weekly Operations Call with Manager & Operations Head to discuss the achieved target for the week/month and the root cause of the failures as well as the action plan to minimize them. Act as a people manager to drive culture, and emphasize engagement and retention initiatives on the floor. Ensure the team is well motivated. Plan and implement a training calendar for continuous improvement and up-skilling. Create a robust performance management system to reward the top performers and also to identify those who need support. Play a key role in hiring to ensure the quality of talent continues to improve Taking care of performance management by identifying improvement opportunities, providing effective feedback, coaching, training, and stimulating the career advancement of the team members within the project or lateral movement. Motivate the team members and distribute the task equally among the team members. Monitor and Audit emails & chat responses of each individual of the team and coach them to enhance their knowledge and skills. Ensure the attrition rate is within the acceptable limits and work towards zero attrition. Preferred candidate profile Excellent written and verbal communication skills in Hindi and English and regional Language 5+ years of experience in a similar role managing a diverse team Very strong people person with excellent interpersonal skills Tech-savvy

Roles and Responsibilities Has to handle an Ophthalmic Center. Day to day Operations and Administration work. Branding - Promotion of Ophthalmic Center. Manage Staff and motivate Team. Supervision of entire Team. Coordination between higher management and Center. Proper Data preparation. Coordinate with Patients. Proper Reporting. Desired Candidate Profile Candidate must have good communication skills. Must be energetic and enthusiastic. Must have experience of Branch Management & administration. Candidate experienced in Hospital or Healthcare Industry only will be considered. Candidate from Ophthalmic industry will be preferred. Capable in team handling. Interested candidates mail your resume along with the below details to Contact -8875029935. Total Experience - Current CTC - Expected CTC - Notice Period - Current Location - Preferred Location -

Must have worked as TL on paper documented for 2 yrs, monitor metrics, generate Excel reports, mentor teams, drive process improvements, coordinate with dept, coordinate with dept, and maintain high customer satisfaction through effective management. Required Candidate profile Experienced in managing customer service/pre-sales queues, skilled in Excel/reporting, and problem-solving abilities, fluent in English & Hindi, with proven leadership and 7880974645 AKASH (HR).

WE ARE HIRING Manager / Sr. Manager - Training & Placement Having minimum 3 to 8 years relevant experience as Manager - Corporate Relations / Placements Must be capable of bringing Dream (> 5 LPA), Super Dream (> 10 LPA), and Marquee (> 20 LPA) Companies for Placements Operation Manager - Training & Placement Having 2 - 3 years of experience in event management or administration Excellent co-ordination & event handling skills Interested and Eligible Candidates kindly mail your latest updated resume at placement@paruluniversity.ac.in Kindly mention in subject line: Application for the post of Manager / Sr. Manager / Operation Manager

We are looking for hire Factory Manager and Admin Manager Work location - Poonamalle location, we are looking for someone near by poonamalle Minimum 10+ yrs of experience as Admin manager and Factory Manager . Sal max upto 25k take home. Pls call Hemanth 9715166618 for more info. Immediate joining required. Thanks, Hemanth 9715166618

Job Description: We are looking for a highly motivated and experienced Operation Manager to oversee the inbound process in our BPO operations. The role requires ensuring smooth daily operations, driving performance excellence, and achieving organizational goals. The ideal candidate will have a proven track record of managing inbound customer service teams, optimizing processes, and delivering exceptional results Key Responsibilities: Oversee the day-to-day operations of the inbound process and ensure adherence to service level agreements (SLAs). Monitor and analyze key performance indicators (KPIs) to ensure targets are met or exceeded. Lead, mentor, and motivate teams to deliver high-quality customer service. Develop and implement strategies to improve operational efficiency and customer satisfaction. Collaborate with stakeholders to address challenges and drive continuous improvement. Manage workforce planning, scheduling, and resource allocation. Handle escalations and ensure timely resolution of customer issues. Prepare and present operational reports to senior management. Key Skills and Qualifications: Bachelors degree in Business Administration or a related field. Minimum of 5+ years of experience in managing Travel processes in the BPO industry. Strong leadership, organizational, and decision-making skills. Excellent analytical and problem-solving abilities. Proficiency in data analysis and reporting tools. Strong communication and interpersonal skills. Why Join Us? Competitive salary and benefits. Opportunity to work with a dynamic and growth-focused team. A chance to make a significant impact in a fast-paced environment. This is an excellent opportunity for a results-oriented professional to advance their career in the BPO industry. Location-Gurgaon Salary Negotiable - As per current or last CTC Work from Office Interested can share your cv at vinay.r@Ienergizer.com , on whatsapp 9910155221

Operations Manager /Manager Operations BPO /BPO Operations Manager Min 1 yrs exp as BPO Ops Manager (AM/DM cannot apply) SLA ,Attrition,Shrinkage Immediate joiners MUST CONTENT MODERATION PROCESS EXP , CALL Amit 8851792136/Neha 8287267407 Required Candidate profile Operation Manager must be managing CONTENT MODERATION PROCESS WFO BLR & HYD ONLY...No position in Chennai...apply only if can relocate

Must have worked as TL on paper documented for 2 yrs, monitor metrics, generate Excel reports, mentor teams, drive process improvements, coordinate with dept, coordinate with dept, and maintain high customer satisfaction through effective management. Required Candidate profile Experienced in managing customer service/pre-sales queues, skilled in Excel/reporting, and problem-solving abilities, fluent in English & Hindi, with proven leadership and team management skills.

Must have worked as AM on paper documented for 2 yrs, monitor metrics, generate Excel reports, mentor teams, drive process improvements, coordinate with dept, coordinate with dept, and maintain high customer satisfaction through effective management. Required Candidate profile Experienced in managing customer service/pre-sales queues, skilled in Excel/reporting, and problem-solving abilities, fluent in English & Hindi, with proven leadership and team management skills.

Dear Candidate, We have a Job Opening for Branch Head in Reputed Logistics Company at Delhi, NCR & Gurgaon. Requirement Details: Location : Delhi, NCR & Gurgaon Designation: Branch Head Experience: 10+ Years Qualification: Any Graduate Expected Notice Period : Immediate to 30 days Role and Responsibilities: P& L: Responsible for the financial and volume budgets as a profit center head Daily Control of the Branch Budget Figures as well as ensuring timely electronic closure of the files in the system, including countercheck of job profits, Revenue, Volumes. In charge of the Branch financial affairs including local cash flows, collections, controlling credit exposures. Monitoring the monthly overhead cost in line with the budget. Operations: In charge of the daily business activities for all products. Maintain the companys business locally and play an active role in enhancing further and faster development of the Branch business activities in close cooperation with the Management team. Ensuring smooth communication processes and resolution of disputes with local customers as well as overseas partners. Manage and liaise with the various departments in the branch and ensure that the Companys procedures, service standards as well as policies are fully implemented at all times. Perform regular market investigations and surveys in terms of the competition and subcontractor activities, rates and pricing levels. Ensure a professional business relationship with all stake holders to ensure best service and pricing at all times. Strive to continually improve and build on the local organization and its performance. Every filing clerk will have to submit accurate data to systems and ensure timely filing and avoid amendments. Each Branch Manager to monitor with immediate effect. To have better synergies between sales, operations & accounts. Responsible for daily business activities for all products including operational efficiency. Retain the companys business locally and play and active role in enhancing further and faster development of the Branch business activities in close operation with the management team. To create process efficiency and value for the customer. To ensure branch follow the SOPs and compliances in all business area. Monthly closing of MIS from the given deadlines. Closing of the jobs as per agreed timelines. Process Improvement through innovation. Service Excellence : Manage and liaise with the various departments in the branch and ensure that the Companys procedures, service standards as well as policies are fully implemented at all times. Work closely with Teams to achieve Service Excellence. Achieve department wise service excellence as well as MIS on consistent basis. Business Development : Strive to continually improve and build on the local organization and its performance. Maintain, Promote and develop the business activities with regular sales visits to existing, new and potential clients. Determine the tactical and strategic plans with the management consent and implement it successfully. Introduce and promote Lords. Service actively in the local market. Networking with the local airlines and shipping community and other stake holders. If you are interested, kindly share your updated CV to cg25@convate.com with below details. Kindly fill the below details: 1. Reason for job change: 2. Current Salary: 3. Expected Salary: 4. Joining Time needed Request you to kindly refer any of your friends or colleagues relevant and interested to the opportunity shared. About Convate Consultancy Recruitment Firm: Estd in 2004, Convate (team of 60 recruiters) is a leading International Recruitment Company having operations in Bangalore and Dubai. We specialize in the recruitment of IT/Healthcare/Engineering in India and the Middle East. Convate provides a learning-based work culture with a strong opportunity to grow in the years to come. Thanks and Regards, Preety Pawan Sharma Recruitment Specialist Cg25@convate.com 9960089385 Convate Consultancy Services Pvt Ltd

5+ Years Telesales Voice team Management experience is a must. Hindi speaking is value added Day Shift 6 days working CTC Upto 6.5L PA Call 7200550458, 9361349589, 7092982513

Hiring Operations manager who is managing the team for field Domestic Collections team for Banking field collection Bucket Collections Client /Team/ SLA / Attrition/ Shrinkage Must Know-English and Kannada Required Candidate profile Work from Office-Bangalore call,whatsapp cv Amit 8178259405/Neha 8287267407 Perks and benefits Salary no constraint for suitable candidate

Operations Manager International BPO 10-12 Yrs Bpo exp Upto 18 LPA 3 yrs on ppr as Ops manager + 100 team size Gurgaon 0-30 days Vaishnavi.imagintors@gmail.com +91 95601 36938

WE ARE HIRING Manager / Sr. Manager - Training & Placement Having minimum 3 to 8 years relevant experience as Manager - Corporate Relations / Placements Must be capable of bringing Dream (> 5 LPA), Super Dream (> 10 LPA), and Marquee (> 20 LPA) Companies for Placements Operation Manager - Training & Placement Having 2 - 3 years of experience in event management or administration Excellent co-ordination & event handling skills Interested and Eligible Candidates kindly mail your latest updated resume at placement@paruluniversity.ac.in Kindly mention in subject line: Application for the post of Manager / Sr. Manager / Operation Manager

CREO Elements LLP is looking for operation manager to join our dynamic team and embark on a rewarding career journey. Oversee and manage the day-to-day operations functions. Develop and implement operational policies and procedures to ensure consistent and efficient processes. Monitor and evaluate performance metrics to identify areas for improvement. Manage budgets and resources to ensure cost-effectiveness and profitability. Lead and motivate cross-functional teams to meet organizational goals and objectives. Collaborate with senior management to develop and implement strategic plans. Identify and implement process improvements to increase efficiency and productivity. Resolve any operational issues that arise. Excellent time-management, problem-solving and decision-making skills. Strong financial and budgeting skills. Strong Leadership and communication skills.

Oversee daily operations on ground , ensuring seamless inbound and outbound processes. Manage and lead a workforce of blue-collar employees, ensuring productivity and adherence to operational SOPs. Required Candidate profile Implement manpower planning, shift scheduling and workforce management of unskilled/skilled to optimize efficiency Min 10 years of exp Security/Facility person preferred capitalplacement02@gmail.com

About the Role As a Billing Operations Manager , you will be responsible for leading and organizing a team to meet key performance metrics in charges, claims submissions, payments, refunds, denials, and AR follow-ups . Key responsibilities include: Maintaining fee schedule documents and other master data tables. Developing and integrating systems data to generate operational, managerial, and executive reports, including revenue projections, cash forecasts, and denial metrics. Creating and maintaining workflow documentation to define roles, responsibilities, and team objectives. Ensuring clear and actionable communication with clients, leadership teams, and the offshore billing team. Providing billing and coding feedback to the team while identifying trends, inefficiencies, and process improvements. Staying updated on regulatory and reimbursement changes and ensuring compliance with industry standards. Handling other responsibilities as assigned to drive operational excellence. What You'll Do Problem-Solving & Analysis Identify challenges and implement effective solutions. Team Coordination Align team actions to maximize efficiency and performance. Time Management Balance priorities effectively while managing both individual and team schedules. Communication Maintain consistent communication with supervisors, clients, and internal teams. Writing & Documentation Strong written and verbal communication skills to document processes and report insights. Client-Centric Approach Maintain a strong focus on serving client needs with accuracy and efficiency. Leadership – Take ownership of team performance and drive business objectives. Technical Proficiency – Hands-on experience with Microsoft Word, Excel, EHR systems, and clearinghouse software . Qualifications 8+ years of experience in medical billing with expertise in payer-mix trends. 5+ years of management experience , preferably in outpatient facility coding. Familiarity with Electronic Health Records (EHR) systems . Proven track record in claims submission and clearinghouse software oversight . If you’re looking for an opportunity to lead a high-performing team and make an impact in the healthcare billing industry, we’d love to hear from you! Work Location : ACP Billing Services Pvt Ltd - NO.133, 2ND FLOOR, EJNS ARK, KP GARDEN STREET, MADHAVARAM HIGH ROAD, MADHAVARAM Chennai- 600 051. Land Mark : Next to ICICI Bank Madhavaram Branch. Share your CV to hr@acpbillingservices.com / only Whatsapp 9841820311