Operation Manager

ROLE OVERVIEW

The Operations Executive is the main point of coordination for the operations team and supports the smooth day-to-day running of the company. The role involves solving queries of different departments, coordinating with clients, plants and transporters, checking accounts records, tracking daily work, and reporting to the MD in a WHO-GMP and GLP-certified pharmaceutical company.

Key Responsibilities

Daily Operations

• Coordinate with all operations-related departments and solve their day-to-day queries.
• Follow up on pending work until it is closed, and report major issues or delays to the MD.

Coordination with Plants & Transporters

• Coordinate with plant units and transporters as needed to keep orders and deliveries on track as per required.

Accounts & Record Checking

• Check accounts records and ledgers when required and highlight mismatches or pending items.

Process & SOP Support

• Help prepare, update and implement standard operating procedures.
• Suggest and support small process improvements to save time and effort.

Tracking & Reporting

• Maintain daily worksheets and trackers, and prepare MIS reports for the MD.
• Monitor targets and KPIs, and point out gaps or delays.

Compliance Support

• Follow SOPs and keep records and documentation ready as per GMP/GLP standards.
• Support internal and external audits as required.

REQUIREMENTS

• Graduate or post-graduate (B. Pharm, B.Sc., BBA or relevant preferred).
• 2 to 5 years of experience in operations or coordination. Pharmaceutical or healthcare experience is an added advantage.
• Good time management, problem-solving and follow-up skills.
• Clear communication and ability to coordinate with internal teams and external parties.
• Basic understanding of accounts and ledgers is an added advantage.
• Working knowledge of MS Excel and basic MIS reporting.

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule

Application Question(s):

• 1. How many years do you have experience in the same role?
• 2. Do you have experience in the pharmaceutical or healthcare industry?
• 3. Have you handled coordination with multiple departments, clients, plants, and transporters?
• 4. Do you have working knowledge of MS Excel, MIS reporting, and daily trackers?
• 5. Are you comfortable commuting daily to Okhla Industrial Area Phase 1, New Delhi?

Work Location: In person