2 - 5 years

4 - 8 Lacs

Pune

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Specialization International BPO, eClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Chat/Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards ...

Posted 5 months ago

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Operation Manager Wipro

8.0 - 10.0 years

15 - 20 Lacs

hyderabad

Work from Office

Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all cust...

Posted Date not available

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Operation Manager Alstom Transportation

10.0 - 15.0 years

8 - 14 Lacs

bengaluru

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OVERALL PURPOSE OF THE ROLE : Reporting to the IS&T-Head of Engineering Operations, you will ensure compliance of solution deployed and overall Core Model operations in production. You will be responsible to support portfolio of applications in Engg solutions. Work with partner ecosystem, business stakeholders and IS&T stakeholders. This role is part of IS&T organization. RESPONSIBILITIES: Lead and manage run operations for portfolio of applications: o Periodic weekly / monthly review of state of operations with key business stakeholders o Provide expertise to support sites on new topics / new processes deployment o Perform Rex (lessons learned) to ensure that Core Model is applied in deploy...

Posted Date not available

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