Banking Operations Specialist NTT DATA North America

2.0 - 4.0 years

0 Lacs

Gurgaon, Haryana, India

On-site

Responsibilities: Support the accomplishment of all contracted service level targets/agreements. Manage monthly and ad-hoc agent coaching and feedback. Assist in daily, weekly, and monthly quality assurance activities. Provides day to day support to the team and handle first level escalations as they arise or are assigned. Maintain a strong understanding of all tasks within the department including expert knowledge of the Chargeback lifecycle and the various reason codes. Identify opportunities to improve the efficiency and effectiveness of business processes and recommend to management. Identify areas of opportunity for staff to develop knowledge/skills/competencies necessary to complete th...

Posted 1 month ago

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Branch Manager MODERN VEER RAYS SECURITY FORCE (MSF)

5.0 - 10.0 years

8 - 12 Lacs

gandhinagar

Work from Office

MSF is seeking a dynamic and experienced Branch Manager to oversee operations, client relations, and BD .Responsible for SECURITY operational efficiency, maintaining high service standards, and driving business growth within the assigned branch. Required Candidate profile Security Operational Management: Daily branch operations and security protocols. Client Relations ,Business Development, Team Leadership , Financial: Manage budgets Reporting & Documentation

Posted Date not available

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