Operation Executive

1. Create and Maintain Master Files for All Insurance-related Products · Develop and regularly update centralized master databases for all insurance schemes offered, including product details, terms & conditions, premium structures, and coverage benefits. · Ensure data accuracy and version control for policy documents, brochures, proposal forms, and annexures. · Maintain proper digital and physical records for easy retrieval and audit readiness. · Coordinate with IT/Operations to integrate product files into MIS or CRM platforms for real-time accessibility by branch staff. 2. Claims Management – Coordination Between Branches and Insurance Companies · Act as the central point of contact for all insurance claims raised by customers through branches. · Guide branches on claim documentation requirements, timelines, and customer communication protocols. · Liaise with insurance partners to track claim status, expedite processing, and resolve discrepancies. · Monitor claim turnaround time (TAT) and maintain MIS reports on claim outcomes and pending cases. · Ensure timely escalation of complex or delayed claims to senior management or legal teams, where required. 3. Insurance Vendor Management & Obtaining Quotes · Identify, empanel, and manage relationships with insurance service providers across life, health, vehicle, and asset insurance. · Collect and evaluate insurance quotations from multiple vendors to ensure the most competitive pricing and comprehensive coverage. · Negotiate MoUs, service level agreements (SLAs), and renewal terms with insurance partners. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Provident Fund Schedule: Day shift Fixed shift Monday to Friday Morning shift Weekend availability Experience: Operation Executive: 1 year (Required) handling operation insurance vendor management: 1 year (Required) Language: English, Hindi, Tamil (Preferred) Work Location: In person Application Deadline: 25/06/2025