Operation Executive

Job description

Key Responsibilities:

• Monitor and manage day-to-day hospital operations to ensure quality service delivery.
• Coordinate with various departments (OPD, IPD, Emergency, Diagnostics, Housekeeping, Security, etc.) to ensure seamless functioning.
• Supervise non-clinical staff and support functions to ensure cleanliness, safety, and patient comfort.
• Maintain operational checklists and ensure timely availability of required materials and services.
• Handle patient queries, complaints, and feedback effectively to improve satisfaction levels.
• Ensure compliance with hospital policies, standard operating procedures (SOPs), and quality standards.
• Support the implementation of NABH or other accreditation-related processes.
• Assist in vendor management, facility management, and inventory control.
• Maintain operational records and prepare periodic reports for management review.
• Coordinate emergency preparedness drills and ensure readiness of critical services.
• Train and guide support staff on operational protocols and customer service.

Required Skills & Competencies:

• Strong understanding of hospital operations and healthcare service delivery.
• Excellent communication, coordination, and interpersonal skills.
• Problem-solving attitude with attention to detail.
• Ability to multitask and work in a fast-paced environment.
• Knowledge of hospital accreditation standards (NABH) is an added advantage.

MOBILE: 9750972999

MAIL: [email protected]

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Schedule:

• Day shift
• Night shift

Supplemental Pay:

• Yearly bonus

Work Location: In person

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Schedule:

• Day shift
• Night shift

Work Location: In person