Pay: ₹20,000.00 - ₹25,000.00 per month Job description: Designation: Customer Service Executive – E-commerce Location: Fort Work Schedule: Monday to Saturday (10:30 AM – 6:30 PM) from the office Experience: Minimum 1 year in customer service or a similar role Industry: E-commerce Job Overview: We are looking for a well-spoken and customer-centric Customer Service Executive to join our e-commerce team. The ideal candidate should have experience handling customer queries over the phone and using CRM software to manage interactions efficiently. Key Responsibilities: 1. Handle inbound and outbound customer calls professionally and resolve queries efficiently. 2. Respond to customer inquiries via email, chat, and CRM systems. 3. Provide order updates, assist with returns/exchanges, and resolve complaints. 4. Maintain accurate customer records and update CRM software. 5. Coordinate with internal teams (logistics, operations, etc.) to ensure smooth resolutions. 6. Ensure excellent customer experience and maintain brand reputation. Requirements: Minimum 1 year of experience in customer service (preferably in e-commerce). Excellent verbal and written communication skills. Proficiency in using CRM software and Microsoft Office. Ability to handle high call volumes while maintaining professionalism. Strong problem-solving skills and a customer-first attitude. Gender- Female Age- 19 To 27 Education- Any Graduate/ Diploma Perks & Benefits: Supportive team environment. Growth opportunities within the brand. If you are passionate about delivering great customer experiences, apply now! Company- The Black Box Co. Web: www.TheBlackBoxCo.com Interested candidates can call us on 9702944680 or mail their updated resume at [email protected] Thanks & Regards Jyoti Singh Job Type: Full-time Pay: ₹10,632.35 - ₹33,483.66 per month Language: English (Required) Work Location: In person
We are looking for Sales/ BD for e-commerce based company plz find the JD below and revert if interested Job Title: E-commerce Sales Executive – Online Gifting Products Company name- - The Black Box Co. website - www.theblackbox.co.com Location: Fort Industry: E-commerce / Online Gifting Experience: 1–4 years preferred Working Days- Monday - Saturday Timing- 10am to 6pm, (Sat- 10am to 4Pm) Job Summary: We’re hiring a Sales & Business Development Executive to grow our online gifting business through client acquisition and strategic partnerships. The role involves B2B sales, lead generation, client relationship management, and market research. Ideal candidates have 2–4 years of experience in sales (preferably in e-commerce or lifestyle products), strong communication skills, and a passion for gifting. This is a great opportunity to join a fast-growing brand and make an impact. Key Responsibilities: Drive sales of online gifting products through inbound and outbound customer engagement (calls, WhatsApp, emails, or live chat). Understand customer preferences and recommend suitable gifting solutions. Meet and exceed monthly sales targets and KPIs. Build and maintain strong customer relationships for repeat business and referrals. Coordinate with the operations and logistics team to ensure timely delivery and customer satisfaction. Stay updated with product offerings, promotions, trends, and competitor activities. Gather customer feedback and suggest improvements to the product or customer journey. Maintain CRM tools to log interactions, orders, and follow-ups. Requirements: Bachelor’s degree in Business, Marketing, or a related field. 2–4 years of experience in retail sales, e-commerce, or gifting industry preferred. Strong communication skills in English (additional languages are a plus). Passionate about customer service and creative gifting ideas. Target-oriented, energetic, and self-motivated. Familiarity with CRM tools, e-commerce platforms, or online chat tools. About the Company: We are a fast-growing online gifting brand focused on creating memorable experiences through thoughtful and personalized products. Our goal is to make gifting effortless, meaningful, and fun – whether it’s for birthdays, anniversaries, festivals, or corporate events. Interested candidates can call on 9702944680 or share their updated resume on jyoti@gmail.com Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person