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Radisson Hotel Group logo
Front Office Assistant Manager Radisson Hotel Group

3.0 - 7.0 years

14 - 18 Lacs

bengaluru

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INDICATORS OF SUCCESS Financial (GOP, Rev Par, RSI and Department Budget) Customer Satisfaction & loyalty goals (complaints per thousand, comment cards, annual quality review) Achievement of employee engagement survey (Kenexa) and retention goals for department AREAS OF RESPONSIBILITY Participates in the development and implementation of strategies Front Office and Concierge that support achievement of the hotels goals Manages the operation of the front office and related areas during assigned shifts Creates the first impression by supervising the door, concierge and front office areas Participates in the development and implementation of processes and procedures for assigned departments whi...

Posted 3 months ago

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