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Operating Systems Service Support

Operating Systems Service Support

NSC Global

0 years

0 Lacs

bengaluru karnataka

Posted:1 day ago| Platform: SimplyHired logo

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Skills Required

azure software troubleshooting devops windows linux python

Work Mode

On-site

Job Type

Full Time

Job Description

Overview:

Purpose of Role

This Job is for T1 Line Support to AT&T Customers
Extended Days ( 5 x 8hour shifts mon – sun )

Responsibilities:

Principle Duties and Responsibilities:

Executing consistent tasks via workflow tooling to triage new issues
Communications via telephone calls to/from Customers plus interactive chat sessions
Engagement of Specialist teams as directed by workflow tooling/procedures
Basic Troubleshooting

Qualifications:

1. Operating Systems
o Proficient in administering Windows, Linux, environments o Command-line expertise (PowerShell, Bash, etc.)

2. Network Management
o Understanding of TCP/IP, DNS, DHCP, VPNs, firewalls, routing, and switching o Troubleshooting network connectivity issues

3. Server Administration
o Installing, configuring, and maintaining physical and virtual servers (VMware, Hyper-V) o Monitoring server health and performance

4. User and Permission Management
o Managing user accounts, groups, and permissions (Active Directory, LDAP)

5. Security
o Implementing and maintaining security policies o Managing firewalls, antivirus, patch management, and intrusion detection

6. Backup and Recovery
o Configuring and testing backup systems o Disaster recovery planning and execution

7. Scripting and Automation
o Writing scripts to automate routine tasks (PowerShell, Python, Bash, etc.)

8. Cloud Platforms (increasingly important)
o Familiarity with Azure, ServiceNow, Devops skills o Managing hybrid cloud/on-premises environments

9. Software and Application Support
o Installing and updating software o Troubleshooting applications and services

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Operating Systems Service Support