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1.0 - 3.0 years
3 - 5 Lacs
Gonda
Work from Office
1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs
Posted 1 week ago
1.0 - 3.0 years
3 - 5 Lacs
Lucknow
Work from Office
1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs
Posted 1 week ago
0.0 - 1.0 years
2 - 3 Lacs
Mumbai
Work from Office
Position Summary: Designs, develops, tests, debugs and implements operating systems components, software tools, and utilities. Determines systems software design requirements. Ensures that system improvements are successfully implemented and monitored to increase efficiency. Generates systems software engineering policies, standards and procedures. What you bring to the role: Entry-level position typically requiring little to no prior experience. Work is routine or follows standard procedures. Work is closely supervised. Problems faced are routine with clearly defined solutions. Communicates information that requires little explanation or interpretation. Possesses moderate understanding of general aspects of job. Works on assignments that are routine in nature, requiring limited judgment. Has little or no role in decision-making. Works under close direction of senior personnel in the functional area. Normally receives detailed instructions on all work. High School Diploma or equivalent. 0-1 year general experience. 1 year functional experience strongly desired. Acquires job skills and learns company policies and procedures to complete routine tasks.
Posted 1 week ago
0.0 - 1.0 years
2 - 3 Lacs
Mumbai, Chennai
Work from Office
Position Summary: Designs, develops, tests, debugs and implements operating systems components, software tools, and utilities. Determines systems software design requirements. Ensures that system improvements are successfully implemented and monitored to increase efficiency. Generates systems software engineering policies, standards and procedures. What you bring to the role: Entry-level position typically requiring little to no prior experience. Work is routine or follows standard procedures. Work is closely supervised. Problems faced are routine with clearly defined solutions. Communicates information that requires little explanation or interpretation. Possesses moderate understanding of general aspects of job. Works on assignments that are routine in nature, requiring limited judgment. Has little or no role in decision-making. Works under close direction of senior personnel in the functional area. Normally receives detailed instructions on all work. High School Diploma or equivalent. 0-1 year general experience. 1 year functional experience strongly desired. Acquires job skills and learns company policies and procedures to complete routine tasks.
Posted 1 week ago
0.0 - 2.0 years
2 - 4 Lacs
Mumbai
Work from Office
Position Summary: Designs, develops, tests, debugs and implements operating systems components, software tools, and utilities. Determines systems software design requirements. Ensures that system improvements are successfully implemented and monitored to increase efficiency. Generates systems software engineering policies, standards and procedures. What you bring to the role: Entry-level professional individual contributor on a project or work team. Work is closely supervised. Problems faced are not typically difficult or complex. Explains facts, policies and practices related to job area. Works on projects of limited scope and complexity. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Uses company standard policies and procedures to resolve issues in which answers can be readily obtained. Work is reviewed regularly by supervisor or more senior peers. Requires broad theoretical knowledge typically acquired from advanced education. Typically requires a four year college degree or equivalent experience and 0-2 years functional experience.
Posted 1 week ago
0.0 - 2.0 years
2 - 4 Lacs
Mumbai
Work from Office
Position Summary: Designs, develops, tests, debugs and implements operating systems components, software tools, and utilities. Determines systems software design requirements. Ensures that system improvements are successfully implemented and monitored to increase efficiency. Generates systems software engineering policies, standards and procedures. What you bring to the role: Entry-level professional individual contributor on a project or work team. Work is closely supervised. Problems faced are not typically difficult or complex. Explains facts, policies and practices related to job area. Works on projects of limited scope and complexity. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Uses company standard policies and procedures to resolve issues in which answers can be readily obtained. Work is reviewed regularly by supervisor or more senior peers. Requires broad theoretical knowledge typically acquired from advanced education. Typically requires a four year college degree or equivalent experience and 0-2 years functional experience.
Posted 1 week ago
0.0 - 2.0 years
2 - 4 Lacs
Chennai
Work from Office
Be the primary point of contact for our Business-to-Business customers through Voice. Provide timely, accurate, and professional support while maintaining service-level agreements (SLAs). Take full ownership of each interaction with proactive problem-solving and excellent customer service. Handle sensitive issues with a positive and empathetic approach, always portraying the brand in a positive light. Maintain customer records and call documentation in our systems with precision. Meet performance metrics such as quality, productivity, attendance, and first-contact resolution. Suggest process improvements and flag recurring customer issues through proper channels. Excellent communication skills in English Strong customer service mindset with active email communication skills. Ability to empathize with customers, manage time effectively, and work independently. Basic user-l
Posted 1 week ago
3.0 - 7.0 years
5 - 9 Lacs
Bengaluru
Work from Office
ECMS Requirement Format Number of Openings 2 ECMS ID in sourcing stage Demand ID 406219Y25 / ECMS ID 534122 Assignment Duration 12 Months Total Yrs. of Experience 8 Relevant Yrs. of experience 5 Detailed JD (Roles and Responsibilities) Tech Engineer for Secure Key Mgmt (HSM) Mandatory skills degree in Computer Science or equivalent experience, experience with data encryption solutions and key management, preferably Hardware Security Modules (HSM) ideally 5 years of hands-on experience with cybersecurity, proficiency in administration of Unix-like operating systems, good understanding of software development lifecycle, knowledge of infrastructure components, such as load balancers, firewalls, databases, system logging, monitoring and alerting, experience with software development tools like GitLab, Azure DevOps etc. , ability to solve complex issues, good at problem statement analysis and solution design thinking, confident communicator that can explain technology to non-technical audiences, capable of understanding client needs and translating this into products and services, nice to have: experience with key management in cloud. Desired/ Secondary skills Domain FS Max Vendor Rate in Per Day (Currency in relevance to work location) 16000 INR / day Work Location given in ECMS ID Pune / Hyderabad WFO/WFH/Hybrid WFO WFO BG Check (Before OR After onboarding) Before Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) YES/ NO NO
Posted 1 week ago
3.0 - 7.0 years
5 - 9 Lacs
Bengaluru
Work from Office
ECMS Requirement Format Number of Openings 2 ECMS ID in sourcing stage Demand ID 406192Y25 / ECMS ID 534120 Assignment Duration 12 Months Total Yrs. of Experience 8 Relevant Yrs. of experience 5 Detailed JD (Roles and Responsibilities) Tech Engineer for Secure Key Mgmt (Azure) Mandatory skills degree in Computer Science or equivalent experience, hands-on experience with Microsoft Azure and Azure Security Technologies specifically, Azure KeyVault, Azure Managed HSM or Azure Dedicated HSM, experience with data encryption standards and solutions proficiency in cloud administration (Infrastructure as Code) and preferably administration of operating systems, including PowerShell or bash scripting, good understanding of software development lifecycle, knowledge of infrastructure concepts, such as load balancers, firewalls, databases, system logging, monitoring and alerting, ability to solve complex issues, good at problem statement analysis and solution design thinking, confident communicator that can explain technology to non-technical audiences. Desired/ Secondary skills Domain FS Max Vendor Rate in Per Day (Currency in relevance to work location) 16000 INR / day Work Location given in ECMS ID Pune / Hyderabad WFO/WFH/Hybrid WFO WFO BG Check (Before OR After onboarding) Before Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) YES/ NO NO
Posted 1 week ago
3.0 - 7.0 years
5 - 9 Lacs
Bengaluru
Work from Office
ECMS Requirement Format Number of Openings 2 ECMS ID in sourcing stage Demand ID 406385Y25 / ECMS ID 534124 Assignment Duration 12 Months Total Yrs. of Experience 8 Relevant Yrs. of experience 5 Detailed JD (Roles and Responsibilities) Tech Engineer for Secure Key Mgmt (NodeJS) Mandatory skills experience with JavaScript (preferably Node. js), experience with monitoring and visualization systems, specifically Grafana and Prometheus, skills in deployment automation, proficiency in administration of Unix-like operating systems, good understanding of software development lifecycle, experience with software development tools like GitLab, Azure DevOps etc. , general knowledge about cybersecurity aspects, specifically encryption, ability to solve complex issues, good at problem statement analysis and solution design thinking, confident communicator that can explain technology to non-technical audiences. Desired/ Secondary skills Domain FS Max Vendor Rate in Per Day (Currency in relevance to work location) 16000 INR / day Work Location given in ECMS ID Pune / Hyderabad WFO/WFH/Hybrid WFO WFO BG Check (Before OR After onboarding) Before Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) YES/ NO NO
Posted 1 week ago
3.0 - 5.0 years
5 - 5 Lacs
Thiruvananthapuram
Work from Office
Role Proficiency: Independently develops error free code with high quality validation of applications guides other developers and assists Lead 1 - Software Engineering Outcomes: Understand and provide input to the application/feature/component designs; developing the same in accordance with user stories/requirements. Code debug test document and communicate product/component/features at development stages. Select appropriate technical options for development such as reusing improving or reconfiguration of existing components. Optimise efficiency cost and quality by identifying opportunities for automation/process improvements and agile delivery models Mentor Developer 1 - Software Engineering and Developer 2 - Software Engineering to effectively perform in their roles Identify the problem patterns and improve the technical design of the application/system Proactively identify issues/defects/flaws in module/requirement implementation Assists Lead 1 - Software Engineering on Technical design. Review activities and begin demonstrating Lead 1 capabilities in making technical decisions Measures of Outcomes: Adherence to engineering process and standards (coding standards) Adherence to schedule / timelines Adhere to SLAs where applicable Number of defects post delivery Number of non-compliance issues Reduction of reoccurrence of known defects Quick turnaround of production bugs Meet the defined productivity standards for project Number of reusable components created Completion of applicable technical/domain certifications Completion of all mandatory training requirements Outputs Expected: Code: Develop code independently for the above Configure: Implement and monitor configuration process Test: Create and review unit test cases scenarios and execution Domain relevance: Develop features and components with good understanding of the business problem being addressed for the client Manage Project: Manage module level activities Manage Defects: Perform defect RCA and mitigation Estimate: Estimate time effort resource dependence for one's own work and others' work including modules Document: Create documentation for own work as well as perform peer review of documentation of others' work Manage knowledge: Consume and contribute to project related documents share point libraries and client universities Status Reporting: Report status of tasks assigned Comply with project related reporting standards/process Release: Execute release process Design: LLD for multiple components Mentoring: Mentor juniors on the team Set FAST goals and provide feedback to FAST goals of mentees Skill Examples: Explain and communicate the design / development to the customer Perform and evaluate test results against product specifications Develop user interfaces business software components and embedded software components 5 Manage and guarantee high levels of cohesion and quality6 Use data models Estimate effort and resources required for developing / debugging features / components Perform and evaluate test in the customer or target environment Team Player Good written and verbal communication abilities Proactively ask for help and offer help Knowledge Examples: Appropriate software programs / modules Technical designing Programming languages DBMS Operating Systems and software platforms Integrated development environment (IDE) Agile methods Knowledge of customer domain and sub domain where problem is solved Additional Comments: Job description 5+ years Java developer with Production support experience Skills Required: Hands-on in Java development projects with experience in support roles. Expertise in creating Splunk s , monitoring the s ,creating Splunk dashboards , API monitoring, Analyzing production issues. Experience : - 5 years' experience in Java development with production support expertise.. - Healthcare domain expertise is add-on. - Agile experience is must. Required Skills Angular,Agile Methodology,Java Development,Production Support
Posted 1 week ago
0.0 - 4.0 years
0 Lacs
karnataka
On-site
You will play a crucial role in shaping the future generation of technologists as a Computer Science faculty member at Mirai. Your responsibilities will go beyond teaching as you will also be guiding, inspiring, and collaborating with students in a dynamic and innovation-focused setting. Your focus will be on delivering both fundamental and advanced concepts in Computer Science and Artificial Intelligence through hands-on projects that align with industry standards. Working closely with industry professionals, you will contribute to enhancing our AI-centric curriculum and assisting students in bridging the gap between theoretical knowledge and practical application. This is an exceptional opportunity to be part of an educational approach that prepares students for successful careers in deep-tech industries, rather than just acquiring degrees. Your main responsibilities will include: - Delivering undergraduate-level computer science courses like Programming, Data Structures & Algorithms, Operating Systems, Databases, Computer Networks, Machine Learning, and System Design. - Mentoring students in their individual and group projects, offering guidance and technical input. - Collaborating with academic leaders to develop and refine curriculum content, practical exercises, and assessments. - Implementing modern teaching methods and tools to enrich the learning process, such as flipped classroom techniques, code reviews, and online resources. - Evaluating students, grading assignments, and providing constructive feedback. - Engaging with the academic community by organizing tech talks, code labs, workshops, and hackathons. To be successful in this role, you should possess the following qualifications: - A Master's degree in Computer Science or a related field (a Ph.D. would be advantageous). - In-depth knowledge of core Computer Science subjects and the ability to communicate complex ideas clearly. - Previous experience in software development or teaching would be beneficial. - Strong communication skills and a student-centric approach. - Familiarity with tools like Git, Linux, and various modern programming languages (e.g., C++, Python, JavaScript). Join us at Mirai and be a part of an innovative educational model that equips students with the skills and knowledge needed to excel in the ever-evolving tech industry.,
Posted 1 week ago
3.0 - 7.0 years
0 - 0 Lacs
hyderabad, telangana
On-site
The position available is for a Presales Specialist / Consultant in the IT Hardware Industry / IT Infrastructure Industry. As a Presales Specialist, your responsibilities will include conducting executive solution workshops, engaging with clients to understand their business challenges, translating these challenges into IT solutions, and preparing presentations, designs, and Statements of Work (SOW). Additionally, you will be involved in solution selling, keeping technical partner certifications updated, and developing solutions in various areas such as server, virtualization, storage, data center facilities, disaster recovery, and cloud services. Qualified candidates for this position should have an MBA or B.Tech qualification along with 3-6 years of experience, with at least 2 years in Presales or Consulting. It is essential to have a background in Engineering or Science and a proven track record in developing solutions in areas like server consolidation, virtualization, storage solutions, backup solutions, and operating systems like Windows and Unix. To excel in this role, you should possess excellent written and verbal communication skills, impactful presentation skills, and the ability to work effectively in a team. Strong interpersonal skills, basic selling skills, and the capability to present value propositions to senior management (CIO / CXO) are also essential. Furthermore, you should demonstrate the ability to understand clients" needs, offer innovative solutions, and contribute to the growth of the business. If you meet the qualifications and are interested in this opportunity, please submit your CV to info@varimanglobal.com.,
Posted 1 week ago
0.0 - 3.0 years
0 Lacs
noida, uttar pradesh
On-site
As an IT Hardware and Networking Technician, you will be responsible for installing, configuring, and maintaining various computer hardware components, including desktops, laptops, servers, storage devices, and printers. Your role involves ensuring the compatibility of operating systems such as Windows, Linux, and MacOS with the hardware and network infrastructure in place. Additionally, you will be tasked with assembling, upgrading, and repairing computer systems and peripherals as needed. Regular checks on hardware systems will be part of your routine to identify potential issues before they lead to disruptions. Troubleshooting and repairing faulty hardware, including components like motherboards, RAM, storage devices, and power supplies, will be essential to maintain system performance. You will also conduct hardware diagnostics to resolve performance issues and plan and execute hardware upgrades based on company needs or to enhance system efficiency. In terms of networking responsibilities, you will install, configure, and maintain network hardware such as routers, switches, firewalls, wireless access points, and network storage devices. Setting up network cabling and wireless technologies and implementing network security protocols to ensure safe data transmission and firewall protection will be crucial aspects of your role. Troubleshooting network-related problems and conducting periodic tests to ensure stable and secure communication across all systems will also be part of your duties. Furthermore, you will manage and maintain both Local Area Network (LAN) and Wide Area Network (WAN) to facilitate seamless communication within and outside the organization. Configuring and managing VPNs for secure remote access, monitoring security measures such as firewalls and intrusion prevention systems, and ensuring network devices are safeguarded against unauthorized access and vulnerabilities will be key responsibilities. As part of your technical skills, you are expected to demonstrate proficiency in desktop and laptop hardware components, peripherals, and configurations, as well as expertise in LAN/WAN design, implementation, and troubleshooting. Knowledge of operating systems like Windows, Linux, and macOS, familiarity with network security concepts, and proficiency in using diagnostic and network monitoring tools are essential for this role. Additionally, experience with network administration and common networking protocols will be beneficial. To qualify for this position, a Bachelor's Degree in Computer Science, Information Technology, or a related field, or equivalent work experience is preferred. Exposure to cloud networking, VPN configurations, and hybrid cloud environments would also be advantageous. Ideally, you should have 0-2 years of hands-on experience in computer hardware and networking support or related IT roles, along with practical knowledge of networking protocols such as TCP/IP, DNS, DHCP, VPN, and HTTP. This is a full-time position requiring work in person at the Noida location, reporting to the Chief Information Officer (CIO).,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
You should have a strong expertise in Ruby on Rails and related frameworks, along with hands-on experience in relational databases such as PostgreSQL or MySQL. Your proficiency should extend to writing clean, maintainable, and scalable code. It will be beneficial if you have experience in integrating REST APIs and background job processing using tools like Sidekiq or Resque. Familiarity with version control tools like Git is essential for this role. Your experience should also include TDD/BDD using RSpec or similar frameworks, as well as strong CS fundamentals in areas such as Networking, Databases, and Operating Systems. Being organised, self-sufficient, and detail-oriented are important traits for success in this position. Proficiency in both front-end and backend development, preferably full stack, is preferred. An understanding of MVC frameworks like Rails (preferred), Angular (preferred), Django, React, etc., and micro-service architecture is necessary. Experience with test-driven development, strong nix skills (Linux, FreeBSD, and/or Mac OS X preferred), and familiarity with AWS/Kubernetes are also required. Strong SQL skills and previous experience mentoring developers will be advantageous. Additionally, exposure to cloud platforms like AWS/GCP and experience in front-end technologies such as React.js, Vue.js, or Angular are considered good to have for this role.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Desktop Support Engineer, your primary responsibility will be to provide technical assistance and support to end-users. This includes troubleshooting hardware and software issues, installing and configuring systems, and ensuring the smooth operation of desktop environments. Your key responsibilities will revolve around hardware and software management. You will be tasked with installing, configuring, and upgrading PCs, laptops, and related equipment. It will also be your responsibility to troubleshoot any hardware and software issues that may arise, as well as install and configure operating systems and applications. Additionally, maintaining and updating computer inventory and equipment, and monitoring the performance of the company's desktop infrastructure will be crucial aspects of your role. In addition to hardware and software management, you will also be expected to provide instructions or directly set up desktop hardware, assist with the installation of computer software and operating system updates, and maintain detailed logs of support provided. You will also be responsible for resolving issues related to LAN/WAN, VoIP telephone, biometric, and AV systems connections, customizing desktop applications based on user needs, advising on software and hardware upgrades, and creating technical reports and manuals. Staying up-to-date with the latest advancements in computing technology will be essential, as you will need to train end users on new software and IT regulations, coordinate desktop changes to prevent deployment collisions, and participate in incident handling and projects related to desktop changes. When it comes to technical support, you will diagnose and resolve common issues such as network connectivity, password resets, email access, and printer problems. You will be responsible for tracking these issues from initial report to final resolution, guiding users with step-by-step instructions to resolve problems, and providing help desk support via phone, email, chat, or ticketing systems. To qualify for this role, you should have a BE or Diploma in a related field and possess a minimum of 1 to a maximum of 3 years of experience. Your ability to effectively manage hardware and software, provide technical support to end-users, and stay current with industry advancements will be critical to your success in this position.,
Posted 1 week ago
6.0 - 10.0 years
0 Lacs
pune, maharashtra
On-site
At BMC, trust is not just a word - it's a way of life! We are an award-winning, equal opportunity, culturally diverse, and fun place to be. Our commitment to giving back to the community drives us to be better every single day. In our work environment, we prioritize balancing your priorities because we know that you will bring your best every day. We celebrate your wins and support you every step of the way. Your peers will inspire, drive, and make you laugh out loud! We help our customers achieve autonomy in the digital world by freeing up time and space to become an Autonomous Digital Enterprise. We are relentless in our pursuit of innovation, with a focus on modernizing mainframe systems through our Intelligent Z Optimization & Transformation products. Our goal is to enhance the developer experience, mainframe integration, application development speed, code quality, and application security while reducing operational costs and risks. As we continue to grow, innovate, and perfect our solutions, we are looking for a talented SQA Engineer to join our family. In this exciting role at BMC, you will work with developers, architects, and other Quality Assurance team members to validate product functionality through manual or automated test execution. You will identify end user scenarios, document test cases, track issues and defects, and validate fixes provided by developers. Additionally, you will contribute to product and process improvements, refine QA practices, and understand product capabilities from a customer perspective. You will have the opportunity to showcase/demo products to customers and stakeholders when required. Your responsibilities will also include writing test automation scripts, problem-solving, debugging issues, and automating manual assignments in Robot/SuperTest. To succeed in this role, you should have a Bachelor's degree in computer science, engineering, or a related field with at least 6 years of experience as a Quality Test Engineer in a distributed/mainframe environment. You should have significant experience in functional, regression, and/or load testing, proficiency in at least one server-side language such as Java or Python, and experience with AI/ML implementation and tools. Hands-on experience with automation/scripting tools like Selenium, Cucumber, Robot Framework, or Ansible is required, along with strong test automation experience, REST APIs testing experience, and familiarity with SaaS products, cloud technologies, and agile software development methodologies. While these skills are essential, we are also looking for someone who can contribute to testing innovative solutions in the AI/ML domain, leverage data to derive insights, build predictive models, and enhance our mainframe services. If you are seeking to re-enter the workforce after a career break, we encourage you to apply as we value talents from diverse backgrounds and experiences. At BMC, our culture is built around our people, and we value authenticity and diversity. We offer a competitive compensation package that includes various rewards and benefits tailored to different countries. If you are passionate about BMC and excited about joining our team, we welcome you to apply and be part of our global community of brilliant minds.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As an On-Site Support Engineer at Astellas Pharma Inc., you will play a crucial role in providing comprehensive technology support and services at the Bengaluru site. Your responsibilities will include installation, maintenance, troubleshooting, and repair of hardware and software to ensure optimal performance of IT infrastructure and systems. By delivering exceptional customer service, you will address technical issues efficiently and effectively. Your essential job responsibilities will involve timely and effective technical support for hardware, software, and networking issues. You will perform routine maintenance, upgrades, and installations of various IT systems and peripherals. Diagnosing and resolving technical issues, conducting hardware repairs and replacements, and utilizing diagnostic tools to address system faults will be key aspects of your role. In addition to technical tasks, you will provide exceptional customer service by promptly and professionally addressing clients" technology concerns. Effective communication with clients to understand their needs, training end-users on technology usage and best practices, and maintaining accurate records of all onsite activities will be vital components of your job. Ensuring compliance with company policies, industry standards, and regulatory requirements, as well as implementing security protocols to protect client data and IT infrastructure will be crucial. Staying current with emerging technologies, participating in training opportunities, and contributing to process improvements will be expected. Collaboration with counterparts within and between sites, other support teams, and remote teams to share knowledge and provide the best service will be essential. To qualify for this role, you should have a Bachelor's degree in Computer Science, Information Technology, or a related field, with at least 3 years of experience in a technical support role. Strong knowledge of computer hardware, software, networking, operating systems, and proficiency in troubleshooting and repair is required. Excellent customer service, communication skills, and the ability to work independently and manage multiple tasks effectively are necessary. Fluency in written and verbal business English, some knowledge of pharmaceutical business, IT Service Management, and experience across multiple cultures are preferred. Certifications such as CompTIA A+, Network+, Microsoft Certified, familiarity with Microsoft products, ITIL, Agile, and ServiceNow ITSM are advantageous. The working environment at Astellas Global Capability Centres offers a hybrid working solution, promoting work/life balance and productivity. Your role as an On-Site Support Engineer will contribute to the company's strategic priorities, sustainable growth, and commitment to delivering value to patients. Astellas is an equal opportunity employer, inclusive of all individuals, including those with disabilities and protected veterans.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
navi mumbai, maharashtra
On-site
As a highly skilled Team Leader Remote Desktop Support Technician with a minimum of 3 years of relevant experience supporting international clients, you will play a crucial role in ensuring the seamless operation of our clients" IT systems. Your responsibilities will include managing a team of remote technical support engineers, overseeing day-to-day operations, and ensuring that each team member meets Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). In your role as Team Leader, it will be your responsibility to manage the team efficiently, enforce schedules, and provide necessary training and support for the development of your team members. Conducting team huddles, coaching sessions, and addressing weaknesses to offer solutions for improvement will be essential in delivering a superior customer experience, which aligns with the core objective of your department. You will be expected to provide remote technical support to international clients through various channels such as phone, email, chat, and remote desktop tools. Troubleshooting and resolving hardware and software issues related to desktops, laptops, printers, and peripherals will be a key aspect of your role. Additionally, you will be required to install, configure, and maintain operating systems, software applications, and security patches, as well as set up and configure VPN connections for secure remote access. Collaborating effectively with cross-functional teams across different time zones to escalate and resolve complex technical issues will be vital. Documenting support tickets, solutions, and troubleshooting procedures in ticketing systems like Jira, providing training and guidance to international end-users on IT best practices, and staying updated on emerging technologies and industry trends to enhance service delivery and client satisfaction are also part of your responsibilities. Requirements: - Minimum of 2 years of experience as a team leader in remote desktop support, preferably with international clients. - Proficiency in using remote support tools and technologies. - Strong troubleshooting skills with the ability to diagnose and resolve technical issues efficiently. - Experience with multi-factor authentication (MFA) solutions, such as Yubikey, and VPN technologies. - Excellent communication skills and cultural sensitivity to effectively interact with clients from diverse backgrounds. - Ability to work independently and collaborate effectively in a remote team environment. - Experience using collaboration tools like Slack for communication and Jira for ticket management. Preferred Qualifications: - Bachelor's degree in Computer Science, Information Technology, or related field. - Certifications in relevant technologies (e.g., CompTIA A+, Network+, Security+). - Experience supporting a diverse range of operating systems, including Windows, macOS, and Linux. TaskUs is an equal opportunity workplace and an affirmative action employer, committed to fostering diversity and creating an inclusive environment for all employees. The people-first culture at TaskUs is dedicated to benefiting employees, clients, services, and the community.,
Posted 1 week ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
As a Technology Auditor at Goldman Sachs, you will be part of the Internal Audit team that ensures the company maintains effective controls by assessing the reliability of financial reports, monitoring compliance with laws and regulations, and advising management on smart control solutions. The group has unique insights into the financial industry, its products, and operations. We are looking for detail-oriented team players with an interest in financial markets who want to gain insight into the firm's operations and control processes. Your role as a Technology Auditor will involve providing assurance on data integrity and quality, applications stability, system operations, and more. This includes ensuring the integrity of systems used for portfolio construction and management, deal workflows, investment research flows, and reporting for internal and regulatory purposes, among other technology controls. Responsibilities: - Reporting to an experienced project manager for each assigned review. - Assisting/Leading in risk assessment, scoping, and planning of reviews. - Executing reviews by analyzing design controls, evaluating technology processes, and documenting results. - Vetting audit observations and tracking, monitoring, and recording remediation of identified risks. Basic Qualifications: - BE/B Tech/MCA/MBA in Systems/MSc or equivalent degrees in technology. - At least 4+ years of experience in technology audit focusing on Financial Services Technology. - Strong technology audit skills including system architecture, databases, operating systems, application security, and more. - Ability to review/develop code in languages like Java, C#, C++. - Experience in managing audit engagements or technology projects. - Relevant certifications or industry accreditations (CISA, CISSP, etc). - Strong written and verbal communication skills with the ability to work effectively across a global audit team. At Goldman Sachs, we are committed to diversity and inclusion, fostering professional and personal growth for our employees. We offer a range of opportunities for development, wellness, and personal finance, and we provide accommodations for candidates with special needs or disabilities during the recruiting process. Join us and be part of a leading global investment banking, securities, and investment management firm.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
haryana
On-site
As an IoT Engineer at our company, you will play a crucial role in driving the technological advancement of our digital products. Your deep understanding of IoT, data sensors, artificial intelligence (AI), and industry 4.0 will be instrumental in collaborating with the R&D team to develop new technologies and ensure our software remains functional and up to date. The impact of your work will directly influence the data we collect, customer satisfaction, and the success of our business initiatives. Your responsibilities will include leading the development of IoT applications, testing and deploying software solutions, and adhering to clean coding standards and technical design. Your proficiency in the software development life cycle, embedded systems programming, and relevant programming languages will be key in creating efficient and inventive IoT solutions. As an IoT Developer, you will be at the forefront of innovation, designing interconnected devices and systems that shape the future. Your expertise in embedded programming and hardware integration will drive the creation of cutting-edge solutions, collaborating closely with cross-functional teams to conceptualize, prototype, and deploy IoT projects that revolutionize industries and improve lives. Your role will involve designing and developing IoT applications and solutions for connected devices, enhancing products with sensors, implementing IoT protocols and communication standards, integrating sensors and devices into IoT ecosystems, and ensuring the security and scalability of IoT platforms. You will also be responsible for monitoring and troubleshooting IoT deployments, participating in product R&D, and ensuring market readiness. Additionally, you will gather and present data analysis and product updates to leadership and stakeholders, drive the technical design and maintenance of IoT applications, create support documentation, build resilient and scalable IoT software solutions, and introduce innovative concepts and solutions related to technology, algorithms, and IoT products. Staying current with IoT technologies and industry trends will be essential in this role. Skills Requirements: - Proficiency in IoT protocols and communication standards - Experience with hardware integration - Knowledge of IoT security practices - Development and maintenance of IoT platforms - Troubleshooting and monitoring IoT deployments - Practical knowledge of cloud platforms, wireless transmission, and algorithm development - In-depth understanding of sensor technology - Basics of user experience (UX) and user interface (UI) design - Expertise in coding and programming languages like JavaScript, Python, and Swift - Comfort with AI and machine learning - Commitment to product security and privacy - Experience with VMWare environments, AWS, Azure, networking, operating systems, and database SQL Good to Have: - Familiarity with Agile methodologies - Knowledge of version control systems Education: - Bachelor's degree in Computer, Electronics, Electrical, or a relevant field Job Types: Full-time, Permanent, Fresher Location Type: In-person Schedule: Day shift Education: Bachelor's (Preferred) Experience: - Total work: 1 year (Preferred) - IoT: 1 year (Preferred) Work Location: In person If you are excited about pushing boundaries in the Internet of Things and possess the skills and mindset we are looking for, we invite you to join our team and contribute to innovative IoT projects that make a difference.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
As an IT Senior at our organization, you will be an integral part of the IT Audit Group, specializing in conducting SOC1, SOC2, and SOC3 audits for third-party service providers. Your role will involve participating in the planning and scoping of IT audits for SOC engagements and ICFR audits. You will be responsible for leading technology walkthroughs in IT general controls and application control, developing test procedures, and executing testing based on internal and industry standards. Your problem-solving skills will be crucial in completing work to meet critical deadlines, conducting root cause analysis, and communicating engagement status to clients and management. You are expected to have knowledge in ITGCs, IT application controls, cybersecurity, and IT infrastructure, including databases, networks, and operating systems. In addition, you should be comfortable leading interviews with IT personnel, designing and executing testing for ITGCs with a focus on Access Management and Change Management. Supervisory skills are essential for guiding and coaching activities of other department staff, and the ability to work independently or in small teams is necessary for timely completion of work. The ideal candidate for this role will have 2-4 years of relevant work experience, a Bachelor's Degree in computer science or accounting information systems, and experience in IT external audit, IT internal audit, and Technology Risk. Knowledge of ERP systems (Oracle, SAP, JDE) and Cloud security (Azure, AWS, Google Cloud security) is a plus. Certified Information Systems Auditor (CISA) and/or CPA qualifications or working towards them are preferred. Flexibility, attention to detail, strong organization skills, and the ability to interact with clients at various seniority levels are key attributes for success in this role. You should also be proficient in Microsoft Office applications and willing to travel and work overtime during busy seasons to meet project requirements.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
hyderabad, telangana
On-site
Qualcomm India Private Limited is the innovation leader in integrated chipsets that power advanced mobile devices. The Qualcomm Multimedia Camera System group creates embedded camera and imaging solutions for Qualcomm chipsets, providing state-of-the-art video/photo quality and targeting applications requiring auto white balance, auto exposure control, auto focus, automatic scene detection, and compensation. As part of the Camera team, you will innovate to enhance mobile multimedia capabilities with the lowest power consumption and device cost, while ensuring strong feature differentiation. We are currently looking for Software tool engineers for our tuning and software enablement Chromatix tuning tool development. Join our team to work on developing tuning tools that enable the tuning and configuration of camera hardware and software modules. Your responsibilities may include: - Designing and implementing PC application software supporting embedded software on various multimedia platforms - Implementing on-target scripts that generate code to decouple the static generation of the code - Supporting local software/CE teams and interfacing with global teams Requirements: - 2-5 years of experience in developing commercial software in multimedia tools, services, and drivers - Proficiency in C#/C++/C programming languages with industry programming experience on multi-platforms - Experience with GUI frameworks such as WPF and Winforms, Visual Studio, and Microsoft .NET Framework - Familiarity with software design patterns, dynamic programming, and release practices - Experience in SW client/server communication across USB/WIFI/etc. - Ability to develop and debug multi-threaded PC applications and their interaction with embedded servers and SW drivers on mobile platforms - Experience with developing embedded Linux Android and Windows Mobile applications is a plus - Knowledge in operating systems, data structures, computer architectures, and compilers Minimum Qualifications: - Bachelor's degree in Engineering, Information Systems, Computer Science, or related field with 2+ years of Software Engineering experience - OR Master's degree in Engineering, Information Systems, Computer Science, or related field with 1+ year of Software Engineering experience - OR PhD in Engineering, Information Systems, Computer Science, or related field with 2+ years of academic or work experience with programming languages Qualcomm is an equal opportunity employer and is committed to providing accessible processes for individuals with disabilities. If you require accommodations during the application/hiring process, please contact disability-accommodations@qualcomm.com. For more information about this role, please contact Qualcomm Careers.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
coimbatore, tamil nadu
On-site
As a Diploma male candidate from Coimbatore, your role will involve installing, configuring, and maintaining operating systems such as Windows and Linux, as well as software applications on desktops, servers, and network devices. You will be responsible for assisting in the setup and maintenance of the network infrastructure, including routers, switches, and firewalls, while troubleshooting network connectivity issues. Your duties will also include providing technical support to users, resolving hardware and software issues, managing accounts, and ensuring data security. Monitoring server performance, managing backups, and applying updates and patches regularly to maintain system security and efficiency will be part of your responsibilities. You will assist in maintaining system security, including user authentication, access control, firewalls, and virus/malware protection. Additionally, you will diagnose hardware and software problems and implement solutions to resolve system issues, as well as maintain and update records for system configurations, installations, and network topology. Technical Skills required for this position include a basic understanding of operating systems (Windows, Linux, etc.), knowledge of networking concepts (TCP/IP, DNS, DHCP), familiarity with hardware components (PCs, printers, servers), and an understanding of system security principles (antivirus, firewalls, encryption). Experience with remote desktop support tools would be a plus. Candidates with a Diploma qualification are preferred for this position, and individuals with a Bachelor of Engineering qualification are requested not to apply. This is a Full-time position with benefits such as cell phone reimbursement, health insurance, paid sick time, and paid time off. The schedule includes day shifts and rotational shifts, with a yearly bonus provided. Education: Diploma (Preferred) Experience: Total work - 1 year (Preferred) Work Location: In person,
Posted 1 week ago
1.0 - 6.0 years
5 - 8 Lacs
Hyderabad
Work from Office
SUMMARY Electrician Job Opening We are currently seeking an Electrician to join our team. The ideal candidate will be responsible for performing low and medium voltage systems installation, configuration, operation, and maintenance tasks. The candidate should be able to read and interpret drawings, circuit diagrams, and electrical code specifications to plan wiring layouts. In addition, the candidate will be expected to install, replace, and repair lighting fixtures and electrical control and distribution equipment, as well as perform various other electrical tasks. Responsibilities: Perform low and medium voltage systems installation, configuration, operation, and maintenance tasks Read and interpret drawings, circuit diagrams, and electrical code specifications to plan wiring layouts Install, replace, and repair lighting fixtures and electrical control and distribution equipment Install pipes, conduits, cable trays, cable ladder, floor boxes, etc. (all 1st fix installations) Perform all types of 2nd fix installations Pull wire through conduits and through holes in walls and floors Join and connect wire to fixtures and components to form circuits Install and configure generators, UPS, ATS-PDU components Perform normal daily operation and maintenance of generators, UPS, ATS-PDU components Prepare and install power distribution whips from low voltage panels Install and maintain wiring and lighting systems Conduct daily power distribution systems readings and perform individual circuit readings using power and hand tools Troubleshoot electrical systems and components when faults occur to ensure continuous operations Prepare and update operation and maintenance logs for electrical systems Prepare site surveys and summit reports on results and requirements Prepare diagrams and layouts via AutoCAD Perform other duties as assigned by supervisor Ability to use electrical measurement instruments such as multimeter, clamp meter, and more Requirements Requirements: High school diploma in electricity or equivalent Licensed electrician with certification and a minimum of 4 years of electrical systems installation and systems operations experience Minimum of 1-year experience working in a mission-critical environment (e.g., hospital, data center, airport, government agency) with preference to data center experience Ability to understand blueprints and specifications Ability to work individually or in a team Skilled in AutoCAD is an advantage Positive attitude and desire to work
Posted 1 week ago
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