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0.0 - 4.0 years

0 Lacs

bhopal, madhya pradesh

On-site

Greetings from Abhiyantriki Technology Pvt. Ltd. Abhiyantriki Technology Pvt. Ltd. is a leading software development firm that specializes in creating innovative solutions for businesses across various industries. We are currently looking for a dedicated and skilled Technical Support Engineer to join our team and contribute significantly to supporting our clients and internal teams with technical solutions. As a Technical Support Engineer at Abhiyantriki Technology Pvt. Ltd., you will be responsible for responding to customer queries through chat, email, or phone, troubleshooting and resolving technical issues, writing and solving MySQL queries to investigate and fix data-level problems, escalating unresolved issues to the appropriate teams, and documenting solutions while maintaining technical records. The ideal candidate should have a strong knowledge of MySQL, including query writing, joins, and debugging, operating systems (specifically Linux), troubleshooting, and technical analysis, as well as excellent written and verbal communication skills. Basic knowledge of Java is also required for this role. Candidates who are available for a full-time in-office role, can start immediately, possess relevant skills and interests, and hold a Bachelor's or Master's degree in Computer Science, Information Technology, or a related field are encouraged to apply. The experience level required for this position is Fresher to 6 Months. This is a full-time permanent position with day shift or morning shift options available. The work location is in person. Join us at Abhiyantriki Technology Pvt. Ltd. and be a part of our dynamic team dedicated to providing top-notch technical support services to our clients and internal teams.,

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11.0 - 15.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Technical Account Manager (TAM) at Oracle Customer Success Services (CSS), you will play a crucial role in enabling organizations to maximize their Oracle investments and transition into the cloud seamlessly. Your responsibilities will involve guiding customers through the entire implementation lifecycle, ensuring their success and optimal utilization of Oracle products and services. You will be a key advocate for customers, building strong relationships and providing expert advice to align solutions with their needs. Ideal candidates for this role should possess strong technical skills in Oracle Database and at least one Oracle Application such as Fusion Applications, EBS, PSFT, or JDE. Additionally, knowledge and experience in Exadata, ExaCS, and Oracle Cloud Infrastructure are essential. You should have a deep understanding of technical architecture, operating systems, and networks, along with excellent customer-facing abilities. The ability to handle high-stress situations, multitask effectively, and adapt to changing priorities in a dynamic business environment is crucial. A collaborative team player with a willingness to learn new technologies and excellent problem-solving skills will thrive in this role. To qualify for this position, you should have a minimum of 11 years of experience in Oracle products, including technical/functional expertise and project/program management experience. Demonstrated success in delivering large-scale global application or infrastructure/database projects is required. A strong commitment to customer satisfaction and the ability to build long-term relationships with key stakeholders are fundamental aspects of the role. As part of the Oracle CSS team, you will be based in either Bangalore, Hyderabad, or Delhi. Your role will involve working closely with Sales, Customer Service Managers, and customers to identify and deliver appropriate solutions. You will lead and mentor others, ensuring successful customer engagements and managing complex projects effectively. Project management certification such as ITIL, PMP, or Prince2 is desirable, along with expertise in industry or specific products. Oracle values diversity and inclusion, creating a culture that celebrates unique perspectives and insights. Employee benefits at Oracle are designed to promote parity, consistency, and affordability, including medical, life insurance, and retirement planning options. The company encourages employees to give back to their communities and fosters an environment where all individuals can excel and contribute their best work. In this role as a Technical Account Manager at Oracle CSS, you will have the opportunity to work on cutting-edge cloud solutions and contribute to the success of top companies across various industries. Oracle believes in empowering its workforce and providing global opportunities for career growth and work-life balance. If you have a passion for innovation and a commitment to inclusivity, Oracle offers a dynamic and rewarding environment to thrive in. ,

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3.0 - 7.0 years

0 Lacs

maharashtra

On-site

As a key member of the Production team, your primary responsibility will be to receive and process files to ensure they meet the quality requirements of the destination within the Service Level Agreement (SLA). In the realm of Digital Media, you will be tasked with preparing clients" orders and material for ingest, including both tape and file formats. Effective and timely communication with clients regarding any problems or issues is essential. Additionally, you will need to assist clients with their orders and address any queries they may have. Your duties will also involve ingesting material into the Adstream system with the utmost quality and productivity, maintaining a steady flow of ingestion. You will play a role in conversion, editing, and other related tasks while collaborating proactively within the Production team to ensure timely completion of work and ingestion of material. Operational Efficiency is a key focus area where you will strive to maintain a low error rate, ensure timely availability of material for ingestion, and document client issues for prompt responses. Accurate quoting following the rate card and discount rules, efficient workflow utilization, end-to-end testing for TV or Broadcast products, and monitoring TVC distribution are among the operational tasks you will handle. Maintaining current clients and revenues is crucial, requiring you to uphold high standards of Quality Control and Customer Service. You will be involved in managing orders on behalf of clients, ensuring proper charging for resends and additional fees, and testing files for new clients before processing their first order. Your role will also entail executing various tasks proficiently, such as Ftp and nVerge administration, transcoding, Quality Control (QC) and reporting, Digital File Review and Ingest, post-production techniques, and other relevant tasks as needed. Operating on a 24/5 schedule with weekend shifts on a two-week rotation basis, you will be expected to work during different time slots. Ideal candidates for this position would have a background in production, broadcast engineering, video editing, or related industries, with a minimum of 3 years of experience in Ingest/Post-production services. Knowledge of advertising or media AV support, familiarity with Broadcaster, Advertising, and Post House operations, proficiency in multiple operating systems (Windows and Mac), and experience with Adobe DTP Software and FinalCut Pro are advantageous. Understanding of customer service principles and practices is also desirable. Applicants must be eligible to work and reside in the country of employment and be available for shifts as required to fulfill the responsibilities of the role.,

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1.0 - 5.0 years

0 Lacs

hyderabad, telangana

On-site

As an IT Technician at our company, you will be responsible for installing, configuring, and maintaining computer hardware and networking systems. Your duties will include troubleshooting and repairing desktops, laptops, and peripherals, as well as setting up and managing LAN, routers, switches, and Wi-Fi networks. It will be your responsibility to ensure network security through firewall configuration and data backup, while also providing technical support and resolving IT-related issues. A keen willingness to learn new technologies and advancements in the field is essential for this role. To be considered for this position, you should possess a Diploma/Degree in Computer Science, IT, or a related field, along with at least 1 year of experience in hardware troubleshooting and network management. Knowledge of operating systems such as Windows/Linux, servers, and network protocols is required. Additionally, experience with routers, switches, firewalls, and network security is preferred. Strong problem-solving skills and the ability to work independently are also important qualities for this role. If you meet the requirements and are interested in joining our team, please send your resume to mail@secindustries.com.,

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1.0 - 4.0 years

12 - 22 Lacs

Mumbai, Gandhinagar

Work from Office

We are looking for the Smartest Developers on the block... We at iRage are an agile, young bunch. You will get to solve some extremely challenging engineering problems and shape the future of the fast paced Algo-Trading industry while working alongside other exceptional programmers, quants and traders. Role Summary - Software Developer A Software Developer at iRage apart from being passionate about coding should be a rock-star programmer who is driven to stay ahead in the competition and loves to work in a fast-paced environment. Apart from building new strategies, you will be involved in improving the efficiency of deployed strategies, as well as enhancing trading tools and trading platforms. Required Skillset Strong C++ skills with a good experience of C++11 and C++14. Adept problem-solving skills, data-structures and algorithms. Strong understanding of computer architecture and multi-core architecture. Comfortable with working on Linux. Understanding of networks and network programming. Good knowledge in scripting language like Python. Desired Skills Understanding of multi-threaded programming. Network and socket programming knowledge. Experience with inter process communication. Ability to work as an individual contributor as well as a team player. Why Youll Love Working Here Were a team that hustlesplain and simple. But we also believe life outside work matters. No cubicles, no suits—just great people doing great work in a space built for comfort and creativity. Here’s what we offer: Competitive salary – Get paid what you’re worth. Generous paid time off – Recharge and come back sharper. Work with the best – Collaborate with top-tier global talent. Adventure together – Annual offsites (mostly outside India) and regular team outings. Performance rewards – Multiple bonuses for those who go above and beyond. Health covered – Comprehensive insurance so you’re always protected. Fun, not just work – On-site sports, games, and a lively workspace. Learn and lead – Regular knowledge-sharing sessions led by your peers. Annual Education Allowance – Take any external course, or certification that makes you better at your craft. Stay fit – Gym memberships with equal employer contribution to keep you at your best. Relocation support – Smooth move? We’ve got your back. Friendly competition – Work challenges and extracurricular contests to keep things exciting. Follow Us: Website https://irage.in/ Linkedin https://www.linkedin.com/company/irage/

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2.0 - 7.0 years

4 - 9 Lacs

Kolkata, Mumbai, New Delhi

Work from Office

Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc. Career Level - IC2 As a member of the software engineering division, you will apply basic to intermediate knowledge of software architecture to perform software development tasks associated with developing, debugging or designing software applications or operating systems according to provided design specifications. Build enhancements within an existing software architecture and occasionally suggest improvements to the architecture.

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4.0 - 9.0 years

6 - 11 Lacs

Kolkata, Mumbai, New Delhi

Work from Office

Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc. Career Level - IC5 As a member of the software engineering division, you will take an active role in the definition and evolution of standard practices and procedures. Define specifications for significant new projects and specify, design and develop software according to those specifications. You will perform professional software development tasks associated with the developing, designing and debugging of software applications or operating systems.

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8.0 - 12.0 years

30 - 35 Lacs

Kolkata, Mumbai, New Delhi

Work from Office

Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc. As a member of the software engineering division, you will take an active role in the definition and evolution of standard practices and procedures. You will be responsible for defining and developing software for tasks associated with the developing, designing and debugging of software applications or operating systems.

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1.0 - 5.0 years

3 - 7 Lacs

Pune

Work from Office

JD for System Support Engineer. Role name: Developer Role Description: Systems Support Engineer Competencies: Operating Systems Experience (Years): 4-6 Essential Skills: Systems Support Engineer Roles and Responsibilities Operating System Support : Provide support for a variety of operating systems, including Windows, Linux, and macOS, ensuring the availability and reliability of systems. Troubleshooting & Issue Resolution : Diagnose and resolve technical issues related to operating systems, applications, and network connectivity. Resolve escalated tickets and issues from internal teams or end-users. System Maintenance & Updates : Perform regular system maintenance, patch management, and updates to ensure systems are running optimally and securely. Installation & Configuration : Install, configure, and maintain operating systems, software, and hardware for workstations and servers. System Performance Monitoring : Monitor system performance and resource utilization. Analyze logs, identify performance bottlenecks, and take corrective actions as needed. Documentation & Reporting : Create and maintain documentation related to operating system setups, troubleshooting guides, and known issues. Ensure accurate logging of issues, resolutions, and other technical activities.

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0.0 - 2.0 years

2 - 4 Lacs

Hyderabad

Work from Office

Job Title: Customer Support Associate Roles and Responsibilities: Be the primary point of contact for our Business-to-Business customers through Voice, Email & Chat. Provide timely, accurate, and professional support while maintaining service-level agreements (SLAs). Take full ownership of each interaction with proactive problem-solving and excellent customer service. Handle sensitive issues with a positive and empathetic approach, always portraying the brand in a positive light. Maintain customer records and call documentation in our systems with precision. Meet performance metrics such as quality, productivity, attendance, and first-contact resolution. Suggest process improvements and flag recurring customer issues through proper channels. Skills Required: Good verbal and written communication skills in English. Strong customer service mindset with active email communication skills. Ability to empathize with customers, manage time effectively, and work independently. Basic user-level knowledge of Windows operating systems. Familiarity with email etiquette and multi-channel communication (Email, Chat & Voice). 0 2 years of experience (freshers welcome!). Work Location: Location: Work from Office - 7th Floor, Divyasree Building, Lanco Hills, Manikonda, Hyderabad 500089 Shift: Rotational shifts-includes both day and night 5 days of work,2 day-rotational off Additional Information: A fast-paced, global work environment where your voice matters. Skills for life: problem-solving, professionalism, adaptability, and communication. A team that feels like family and celebrates every win big or small. A platform to grow quickly within a global MNC with learning and development opportunities. Recognition and rewards as you shape your career journey. Perks: One way Cab facilities available (within 25 Kms of office location). High school diploma or equivalent and above.

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10.0 - 16.0 years

35 - 40 Lacs

Kolkata, Mumbai, New Delhi

Work from Office

As an Architect SoC Architects Automation at AISemiCon, you will be responsible for designing and architecting system-on-chip (SoC) solutions tailored for automation applications. You will collaborate closely with cross-functional teams, including hardware, software, and verification teams, to define and implement SoC architectures that meet the unique requirements of automation systems. We are seeking individuals who have a strong passion for automation, possess deep expertise in SoC design, and are excited about creating innovative solutions from scratch. The key responsibilities for this role include, but are not limited to: Key Responsibilities: Collaborate with cross-functional teams to define and architect SoCs optimized for automation applications. Conduct feasibility studies and performance analysis to determine optimal SoC architectures, subsystems, and interfaces for automation systems. Develop and review specifications, microarchitecture, and system-level design documentation for automation-focused SoCs. Work closely with hardware and software teams to ensure successful integration and functionality of the SoCs. Drive innovation by exploring new technologies, methodologies, and industry trends relevant to automation and SoC design. Optimize SoC designs for real-time processing, low-latency communication, and reliability considerations specific to automation applications. Collaborate with customers and partners to understand their requirements and provide SoC solutions that meet their automation needs. Provide technical guidance and mentorship to junior members of the team. Stay updated with the latest advancements in SoC design for automation and emerging industry standards. Qualifications: Bachelor s, Master s, or Ph.D. degree in Electrical Engineering, Computer Engineering, or a related field. Proven experience in SoC architecture and design, with a specific focus on automation applications. Deep understanding of hardware and software interactions in SoCs and the unique requirements of automation systems. Proficiency in industry-standard design and verification tools. Solid knowledge of system-level trade-offs and constraints in areas such as power, performance, area, and latency. Familiarity with communication protocols, real-time operating systems, and hardware acceleration techniques for automation is highly desirable. Excellent problem-solving, analytical, and communication skills. Ability to work effectively in a collaborative team environment. We look forward to reviewing your application and discussing how you can contribute to our mission of revolutionizing automation through semiconductor technology. Note: This job description provides a general overview of the responsibilities and requirements for the position and may be subject to change based on business needs. Apply for this position Allowed Type(s): .pdf By using this form you agree with the storage and handling of your data by this website. *

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10.0 - 15.0 years

35 - 40 Lacs

Bengaluru

Work from Office

Uber is looking for an experienced Engineering Manager to lead a team within our Container Platform Infrastructure group. As a manager within Infrastructure you will have a significant impact on the evolution of Ubers backend teams and architecture. Our mission is to make transportation as reliable as running water, and we are looking for a passionate manager to build the dependable foundation that supports that vision. The Container Platform team s mission is to build the next generation of Uber s container orchestration platform that is secure, reliable, scalable, and highly efficient. At Uber we have a complex infrastructure spanning both data centers and cloud, supporting a diverse variety of workloads (stateless, batch, stateful) each different in its characteristics and requirements. Engineering Managers at Uber exhibit the following qualities: Builds Trust Demonstrates personal excellence with empathy, authenticity, inclusivity, and fairness. Grows and Adapts Shows the ability to adapt to resilience and humility. Sets Vision Establishes team purpose and plans for execution. Operationalize Ensures operational efficiency and impact. Develops and Coaches Invests time in coaching and supports the development of others. Connects Fosters collaboration within and across teams. What youll Do Provide product and technical leadership, set goals that produce value to the business, and uphold high technical standards for your team Boost operational efficiency and development productivity of the team Manage and grow individual team members, attract and recruit new talent responsible for ever-growing technical challenges Collaborate across many areas of Uber, work with other technical, product and operation leaders across the Globe What youll need Experience. 10+ years of significant experience building scalable, fault-tolerant, and robust products and platforms. Including 5+ years in managing engineering teams of 10+ people. Ability to lead teams in India and collaborate with stakeholder and sister teams in the US. Hiring prowess. You re a strong leader who can attract talent in Bangalore, raising the bar for excellence. Bias towards action. You believe that speed and quality aren t mutually exclusive. You ve shown good judgment about shipping as fast as possible while still making sure that products are built in a sustainable, responsible way and you re comfortable making mistakes, provided you and your team learn from them. Engineering excellence. You have the technical strength and deep knowledge of the whole stack to give phenomenal architecture and implementation mentorship to the teams who will count on your experience. Mentoring. You know that the most important part of your job is setting the team up for success, through mentoring, teaching, and reviewing. Dedication. Cities never sleep, and neither does Uber. You care tremendously about keeping the Uber experience consistent for users and strive to make any issues invisible to riders. You are your harshest critic and hold yourself personally accountable, jumping in and taking ownership of problems that may not even be in your team s scope. Proficiency in Operating Systems, Linux, Virtual Machines, and Container (Docker/containerd), Cluster Management (Kubernetes, Mesos) technologies. Knowledge of Big Data (e.g. Spark, Ray) technologies. Ubers mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let s move it forward, together. Offices continue to be central to collaboration and Ubers cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

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0.0 - 8.0 years

3 Lacs

Faizabad

Work from Office

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

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0.0 - 8.0 years

3 Lacs

Jodhpur

Work from Office

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

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0.0 - 1.0 years

5 Lacs

Bengaluru

Work from Office

EUC Ops Analyst What you will do As an EUC Ops Analyst, you will be responsible for supporting end-user computing operations, ensuring efficient and effective IT service delivery. You will assist in troubleshooting technical issues, maintaining systems, and supporting users in a timely manner. Collaborate with cross-functional teams to enhance user experience and streamline processes. How you will do it Provide first-level technical support for end-user computing issues. Assist in the deployment and management of end-user devices, ensuring compliance with company policies. Participate in troubleshooting user-reported incidents and problems. Support the implementation of IT projects related to end-user computing. Maintain accurate documentation of processes and user requests. What we look for 0-1 year of experience in IT support or related field. Basic understanding of operating systems, software applications, and hardware. Strong communication and interpersonal skills. Ability to work collaboratively in a team environment. Problem-solving skills and a willingness to learn. JCI is dedicated to fostering a diverse and inclusive work environment where every employee is valued and empowered to reach their full potential.

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0.0 - 2.0 years

0 Lacs

Bengaluru

Work from Office

About Maxwell: At Maxwell Energy Systems, we build advanced electronics and software solutions for electric vehicles and energy storage systems. As we scale, we are looking for passionate individuals to join our journey in powering the future of clean energy. Role Overview: Were seeking a self-motivated IT Support Intern to assist our IT team with day-to-day support and infrastructure maintenance. This role is ideal for freshers with a basic understanding of IT systems and a strong eagerness to learn. Key Responsibilities: - Assist with hardware setup and troubleshooting (laptops, printers, peripherals). - Provide basic support for OS-level issues (Windows/Linux) and software installation. - Support internal users with IT issues via in-person, chat, or email. - Help maintain network connectivity and troubleshoot basic LAN/Wi-Fi issues. - Maintain inventory of IT assets and update system documentation. - Assist with user onboarding/offboarding tasks including email, system, and access setup. Qualifications: - Basic understanding of computer hardware, operating systems, and networking fundamentals. - Keen interest in IT systems, troubleshooting, and enterprise tools. - Good verbal and written communication skills. - Currently pursuing or recently completed a degree/diploma in IT, Computer Science, or related field. What Youll Gain: - Hands-on experience with corporate IT infrastructure and tools. - Exposure to enterprise-level support processes and systems. - Opportunity to work in a fast-growing clean-tech company with a mission-driven culture. Location: Maxwell Energy Systems, Bangalore Duration: 3 months (extendable to 6 months)

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0.0 - 2.0 years

2 - 3 Lacs

Hyderabad

Work from Office

Job Title: Customer Service Consultant Roles and Responsibilities: Be the primary point of contact for our Business-to-Business customers through Voice, Email & Chat. Provide timely, accurate, and professional support while maintaining service-level agreements (SLAs). Take full ownership of each interaction with proactive problem-solving and excellent customer service. Handle sensitive issues with a positive and empathetic approach, always portraying the brand in a positive light. Maintain customer records and call documentation in our systems with precision. Meet performance metrics such as quality, productivity, attendance, and first-contact resolution. Suggest process improvements and flag recurring customer issues through proper channels. Skills Required: Good verbal and written communication skills in English. Strong customer service mindset with active email communication skills. Ability to empathize with customers, manage time effectively, and work independently. Basic user-level knowledge of Windows operating systems. Familiarity with email etiquette and multi-channel communication (Voice, Email & Chat). 0 2 years of experience (freshers welcome!). Work Location: Location: Work from Office - Sutherland, 7th Floor, Divyasree Building, Lanco Hills, Manikonda, Hyderabad 500089 Shift: Rotational shifts-includes both day and night 5 days of work, 2 day-rotational off Additional Information: A fast-paced, global work environment where your voice matters. Skills for life: problem-solving, professionalism, adaptability, and communication. A team that feels like family and celebrates every win big or small. A platform to grow quickly within a global MNC with learning and development opportunities. Recognition and rewards as you shape your career journey. High school diploma or equivalent and above

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5.0 - 6.0 years

7 - 8 Lacs

Parbhani

Work from Office

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

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8.0 - 12.0 years

35 - 60 Lacs

Bengaluru

Work from Office

Job Summary As a Senior Software Engineer in the Interoperability domain, you will serve as a senior technical leader responsible for driving seamless integration across Operating systems, Data storage platforms, and protocols. You will lead initiatives that ensure our products and services can effectively communicate and operate with external systems, while maintaining high standards of performance, security, and protocol compliance. Job Requirements • Define and evolve interoperability strategies. • Lead design reviews for storage features for protocol compliance. • Own the technical roadmap for interoperability features and enhancements. • Lead resolution of complex interop-related issues, including protocol mismatches, data IO errors, and integration failures. • Partner with product managers, QA, and external vendors to ensure alignment on interop goals. • Represent the Interop team in technical governance forums and architecture councils. Technical Skills: • Deep understanding of Operating systems, data access protocols, Data storage systems, cloud, and Kubernetes. • Strong experience on deploying and troubleshooting Kubernetes environments (Vanilla Kubernetes / OpenShift / Anthos / Tanzu / Rancher) • Strong experience on managing, Administrating, and troubleshooting cloud (AWS, GCP and Azure) • Proven ability to debug complex inter-system issues and lead root cause analysis. • Proven ability on test automation using Python. • Understanding of AI tools for automation and solving problems Education • A minimum of 8 years of experience is required. 8-12 years of experience is preferred. • A Bachelor of Science Degree in Electrical Engineering or Computer Science, or a Master Degree; or equivalent experience is required.

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1.0 - 3.0 years

6 - 7 Lacs

Hosur, Bengaluru

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: We are seeking a highly experienced Senior C++ Programmer to join our dynamic team. The ideal candidate will have over 12 years of experience in C++ programming, with extensive hands-on experience in QT on embedded hardware. A strong understanding of Wind River or Timesys or any other embedded operating systems is essential. Key Responsibilities: Design, develop, and maintain C++ applications for embedded hardware. Utilize QT framework to create user interfaces and applications. Collaborate with cross-functional teams to define, design, and ship new features. Troubleshoot and resolve software defects and issues. Optimize application performance and ensure scalability. Conduct code reviews and provide mentorship to junior developers. Stay updated with the latest industry trends and technologies.

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1.0 - 5.0 years

10 - 11 Lacs

Bengaluru

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About the Role: We are seeking a highly skilled SAP Basis Technical Consultant with 8+ years of expertise to support our S/4HANA Cloud environment. The ideal candidate will have extensive experience in SAP Basis administration, S/4HANA migrations and cloud infrastructure. This role involves managing and optimizing our SAP landscape to ensure high availability, performance and reliability. Requirements: Extensive experience in SAP BASIS administration, particularly with S/4HANA implementations. Proficiency in SAP S/4HANA system administration. Strong knowledge of HANA database management. Experience with operating systems like Unix/Linux and Windows. Skilled in performance tuning and system optimization. Expertise in backup and recovery processes. Good understanding of SAP security concepts and tools. #LI-Onsite #LI-KS1

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3.0 - 5.0 years

5 - 7 Lacs

Chennai

Work from Office

Position Title: Key Responsibilities: *Manage and maintain servers, operating systems. * Install, configure, and optimize hardware and software components to ensure efficient operation and maximum uptime. Administer network devices, including routers, switches, firewalls, and VPNs, to *ensure connectivity, security, and performance. *Monitor network traffic, troubleshoot connectivity issues, and optimize network performance and reliability. *Implement and maintain security measures, including firewalls, intrusion detection/prevention systems, antivirus software, and encryption protocols. *Conduct regular security audits, vulnerability assessments, and patch management to identify and mitigate security risks. Design, implement, and maintain backup and disaster recovery solutions to *ensure data integrity, availability, and business continuity. *Perform regular backups, test recovery procedures, and document recovery plans to minimize downtime in the event of system failures or disasters. *Provide technical support and troubleshooting assistance to end-users, resolving hardware, software, and network issues in a timely manner. *Document support tickets, resolutions, and troubleshooting procedures to facilitate knowledge sharing and continuous improvement. Qualifications: *Bachelor's degree in Computer Science, Information Technology, or related field. *3+ years of experience in system administration roles, with a focus on managing IT infrastructure and supporting end-users. *Strong knowledge of server operating systems (e.g., Windows Server, Linux), networking protocols (e.g., TCP/IP, DNS, DHCP). *Experience with cloud computing platforms (e.g., AWS, Azure). Excellent problem-solving, analytical, and communication skills. *Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively Interested Candidates share your updated resume to the below Contact Details INDUMATHI - 9600316324

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0.0 - 1.0 years

3 - 7 Lacs

Hyderabad

Work from Office

Qualification Bachelor's Degree Job Description As a Technical Support Engineer, the candidate will work in a stimulating environment that is collaborations-paced and technically innovative. This role requires external-facing client communication, so the candidate will have a professional approach and will be comfortable working with customers across the globe and time zones. We require a go-getter proactive personality with exceptional communication skills. Responsibility Provide Technical Support to Enterprise customers via web, email, online sessions, and other channels as required i.e. handling technical customer queries day-to-day. Perform problem determination to identify and isolate failure points including hardware, application, customer setup, and/or documentation. Take quick ownership of customer issues (as L1 support) and strive to achieve customer satisfaction/resolution quickly. Follow standard procedures for escalation of unresolved issues to the appropriate internal teams after accurate analysis and issue re-creation process. Research, diagnose, troubleshoot, and identify solutions to resolve non-standard customer issues. Funnel product improvement requests to the engineering development pipeline Drive the resolution to customer issues. Work with sales to effectively handle pre-sales questions, and as appropriate pass sales leads to the Sales team. Champion customer satisfaction. Requirements Requires 0-1 year of IT and/or technology work experience Or Technical Support work experience (L1/L2) Requires excellent communications skills and presentation skills with the ability to communicate effectively at all levels both within and outside the organization. Knowledge of communication protocols such as I2C, SPI, CAN, or USB is required. Programming/Scripting skills (Eg., C/C++/Python, XML) Prefer prior Embedded Technology Experience providing L1/L2 support. Good knowledge and hands on experience in PC (Personal Computer) configurations (both Software and Hardware) with methods of Troubleshooting. Prefer diverse Operating System experience including Windows, Mac OS X, and Linux OS. Bachelor's degree in Computer Science, Electronics Engineering, or a related field. Certification in Embedded Systems, Python programming, or IT support may be a plus. Education Qualifications Require a Bachelor's Degree in Electronics and Communication Engineering (or equivalent) Strongly prefer a Masters Degree in Electronics and Communication Engineering (or equivalent)

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1.0 - 5.0 years

0 Lacs

jaipur, rajasthan

On-site

You should possess knowledge of configuring Routers, Switches, IP Phones, and Servers. Your skills should include IP configuration and working with Networks such as LAN and WAN. Additionally, you should have a basic understanding of database management systems like MYSQL and SQL Server. Familiarity with various operating systems and platforms is essential, including basic knowledge of Linux and Centos. Your responsibilities will include installing and configuring software and hardware, as well as monitoring system and server performance to troubleshoot any arising issues. You will be required to coordinate with the Technical Team to resolve client site issues efficiently. Moreover, you will be responsible for maintaining email communication. Ideally, you should have 1-3 years of relevant experience for this position. The job location is in Jaipur. To apply for this role, please send your resume to hr@ariasolutions.net.,

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

A career in our Advisory Acceleration Centre is the natural extension of PwC's leading class global delivery capabilities. We provide premium, cost-effective, high-quality services that support process,

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