966 Operating Systems Jobs - Page 17

Position Overview We are seeking a dedicated and skilled Desktop Support professional to join our dynamic team in Mumbai City. As a Desktop Support specialist, you will play a crucial role in ensuring the smooth operation of our IT infrastructure. You will be responsible for providing exceptional support to our users, troubleshooting issues, and maintaining a high level of service quality. This is a full-time position with a rotating schedule, offering an annual salary of 3,00,000. We have 4 positions available for candidates with 2 to 7 years of relevant experience. Key Responsibilities Provide first-line support for desktop-related issues, ensuring timely resolution and minimal disruption to users. Troubleshoot and resolve hardware and software problems, including operating systems and connectivity issues. Manage and maintain user accounts in Active Directory, ensuring proper access and security protocols are followed. Assist with the onboarding process for new employees, including setting up workstations and configuring Outlook. Utilize ticketing systems to track and manage support requests, ensuring adherence to Service Level Agreements (SLAs). Conduct asset management tasks, including inventory tracking and equipment allocation. Communicate effectively with users to understand their needs and provide appropriate solutions. Document processes and create user guides to enhance the support experience. Qualifications The ideal candidate will possess the following qualifications: Proven experience in desktop support or a related field, with a minimum of 2 years and a maximum of 7 years of relevant experience. Strong communication skills, both verbal and written, to effectively interact with users and team members. In-depth knowledge of operating systems (Windows, macOS, etc.) and common desktop applications. Experience with connectivity troubleshooting, including network issues and VPN configurations. Familiarity with ticketing systems and the ability to manage multiple requests simultaneously. Understanding of asset management principles and practices. Experience with Active Directory for user account management. Ability to work independently and as part of a team in a fast-paced environment. If you are passionate about technology and providing excellent support, we encourage you to apply for this exciting opportunity. Join us in making a difference in our organization and enhancing the user experience!

EliteRecruitments Hiring For Banking Operation Officer Description Banking operations roles involve a wide range of tasks focused on the smooth and efficient functioning of financial institutions. These roles encompass tasks like processing transactions, managing customer accounts, ensuring regulatory compliance, and optimizing operational processes. Essentially, they are the backbone of a bank, ensuring day-to-day activities run effectively and securely. Required Experience And Qualifications Any Diploma/Degree Knowledge of Internet Browsing Benefits ESI And PF No Target Fixed Shift Incentives Job types: full-time Experience - 1 Yr To 3 Yrs Salary 30% To 40% Hike Job location in Pan India Email Id contact@eliterecruitments.co.in

EliteRecruitments Hiring For Banking Operations Analyst Description A banking operations analyst focuses on improving the efficiency and effectiveness of a bank's daily operations by analyzing data, identifying issues, and proposing solutions. They monitor financial transactions, reconcile accounts, and ensure compliance with regulations. This role also involves optimizing processes, reducing errors, and supporting various banking functions like loan processing, customer service, and reporting. Required Experience And Qualifications Any Diploma/Degree Knowledge of Internet Browsing Benefits ESI And PF No Target Fixed Shift Incentives Job types: full-time Experience - 1 Yr To 3 Yrs Salary 30% To 40% Hike Job location in Pan India Email Id contact@eliterecruitments.co.in

Computer Lab Assistant: ESSENTIAL QUALIFICATION: Diploma in Computer Science/ Information Technology. BE/B Tech would be an added advantage. Desirable Experience : Knowledge of basic programming in C/Java, DBMS systems like SQL and Microsoft applications and Operating Systems. Understanding of computer hardware and basic electronics is desirable. Having worked in computer labs in the educational institutions / software training centers/industries with 3+ years of experience.,

Who You'll Work With At Data Center Business Unit in Cisco, we are dedicated to driving innovation in networking technologies. Our focus is on developing groundbreaking Ethernet Switching products that address the evolving needs of modern network infrastructures, including those in AI, cloud computing, and enterprise environments. In this role, you will have the opportunity to learn a wide range of core Ethernet Technologies with architectural exposure to craft and develop Ethernet Switching as applied to both Public and Private cloud infrastructure. You will work on the intricacies of the critically important infrastructure that enables the world-class, multi-layered Nexus switches. In addition, you will have the opportunity to participate in multi-functional collaboration and be exposed to all facets of the software development cycle from innovation, marketing requirement to product delivery. What You Will Do You will participate on a project team of engineers involved in the development of software solutions for our next generation data center switch Nexus product family of 9xxx and 3xxx series, with emphasis in the Ultra-Low Latency(ULL) solutions, cloud computing, and enterprise environments. Define, architect, design, and deliver new features and solution on the Nexus family of platform. Work also involves providing constant feedback to hardware and software teams for improvements. Write complete functional and design specs independently. Develop SDK for next generation feature rich network ASIC. Collaborate with cross functional teams which includes Hardware/ASIC/Marketing/Testing groups to take developed products to market. Interact and Innovate with close collaboration with Distinguished and Principal engineers with focus on Scale, Performance and Reliability Who You Are . We are looking for talented and passionate Software Engineers to join the team and contribute to crafting advanced Ethernet Switching solutions. Strong proficiency in C/C++ and experience with network programming and protocols. Strong working knowledge of Networking Technologies like L2/L3/ VXLAN/ACL/QOS Proven understanding of Operating Systems and Distributed Systems Hands on Experience in Switch/Router Software Development Prior experience in developing SDK for Custom/Merchant ASIC's is a strong Plus Proven track record in debugging and analyzing complex customer deployments and understand technical issues Very Good communication skills and excel in a team environment. Ability to work in cross-functional teams as well as providing technical leadership when required. Experience with Nexus OS is a plus Typically requires Masters/B.E/B.Tech ECE/CS with 4+ years related experience in networking software development. #WeAreCisco (This is the Standard and cannot be changed) #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connectionwe celebrate our employees diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer80 hours each yearallows us to give back to causes we are passionate about, and nearly 86% do! Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!,

EliteRecruitments Hiring For Banking Operations Executive Description An Operations Executive in a bank is a key player in ensuring the smooth and efficient functioning of daily banking operations. They oversee various processes, manage resources, and implement strategies to enhance operational efficiency and effectiveness. Their role encompasses a wide range of activities, from overseeing daily transactions and ensuring compliance to managing budgets and leading teams. Required Experience And Qualifications Any Diploma/Degree Knowledge of Internet Browsing Benefits ESI And PF No Target Fixed Shift Incentives Job types: full-time Experience - 1 Yr To 3 Yrs Salary 30% To 40% Hike Job location in Pan India Email Id contact@eliterecruitments.co.in

Job Description Job Summary We are seeking a talented and experienced Cyber Security Engineer to join our dynamic team. The ideal candidate will have 3-5 years of hands-on experience in cybersecurity operations, incident response, and vulnerability management. You will play a critical role in protecting our systems, networks, and data from cyber threats. Duties And Responsibilities Implement and monitor security measures for the protection of computer systems, networks, and information. Conduct regular system tests and security assessments to identify vulnerabilities and risks. Respond to security incidents and provide thorough post-event analyses. Recommend and implement security enhancements to ensure optimal security posture. Collaborate with cross-functional teams to define and implement security best practices. Develop technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks. Stay current with emerging security threats, vulnerabilities, and technologies. Requirements Bachelors degree in Computer Science, Information Technology, or related field. 3-5 years of experience in cybersecurity engineering or a related field. Hands-on experience with various security technologies (firewalls, IDS/IPS, SIEM, etc.). Strong understanding of network protocols, operating systems, and infrastructure architecture. Experience with security testing tools and techniques. Ability to work in the US Central / Eastern time shift. Relevant certifications (e.g., CISSP, CEH, CompTIA Security+, etc.) preferred. Excellent analytical and problem-solving skills. Ability to work independently and as part of a team in a fast-paced environment. Basic Qualifications Effective communication and documentation skills Total Experience of 3-5 years Relevant Experience of 3-5 years Qualification: Minimum should be B.E. (Information Security) or equivalent Certifications: ISC2 CISSP, CEH, Security+ Any equivalent Cyber Security Certifications.,

EliteRecruitments Hiring For Banking Deputy Manager Description A Deputy Manager in a bank assists the Branch Manager with daily operations, manages staff, ensures customer satisfaction, and helps achieve branch goals. They are responsible for overseeing branch operations, supervising staff, and ensuring compliance with banking regulations. They may also be involved in sales, customer service, and business development. Required Experience And Qualifications Any Diploma/Degree Knowledge of Internet Browsing Benefits ESI And PF No Target Fixed Shift Incentives Job types: full-time Experience - 1 Yr To 3 Yrs Salary 30% To 40% Hike Job location in Pan India Email Id contact@eliterecruitments.co.in

You will be joining Aliens Group Pvt. Ltd, a renowned construction and infrastructure company based in Hyderabad, India. Our commitment is to transform the urban landscape of modern India through our subsidiaries - Aliens Developers, Aliens Infratech, and Aliens Infra. At Aliens Group, we are dedicated to offering innovative "intelligent living" solutions that prioritize maximizing spaces and minimizing hassles to meet the evolving needs of today's discerning buyers. As a full-time Computer Aided Design Technician at Aliens Group Pvt. Ltd in Hyderabad, your primary responsibilities will revolve around technical support, computer maintenance, troubleshooting, repair, and management of various operating systems. Your role will be crucial in ensuring the seamless operation of our computer systems and infrastructure. To excel in this position, you should possess a Bachelor's or Master's degree in Civil Engineering, along with hands-on experience in Computer Aided Design (CAD) software specifically in the context of high-rise buildings. Proficiency in technical support, computer maintenance, troubleshooting, and repair is essential. You should also exhibit excellent problem-solving abilities, critical thinking skills, and the capacity to work effectively both independently and as part of a team. Candidates with attention to detail, strong communication skills, and a proven track record in using CAD software will be preferred for this role. If you are passionate about leveraging technology to drive innovation in the construction industry and possess the required technical acumen, we welcome you to join our dynamic team at Aliens Group Pvt. Ltd.,

You will be responsible for maintaining systems, computer hardware, and networking infrastructure as an IT administrator in the role of Hardware and Network Engineer. Your role will also involve ensuring the overall security of our IT environment. Your key responsibilities will include providing technical support, managing the network and infrastructure, maintaining and managing company assets and documentation, evaluating hardware and software solutions to meet business needs, overseeing operational tasks, and resolving issues related to electricity and internet connectivity promptly. To qualify for this role, you should have a degree in BE (Computer) or BCA or a Diploma in IT. You are expected to have a basic understanding of computer hardware, software, networks, and troubleshooting concepts. Familiarity with operating systems such as Windows and common software applications is required. An eagerness to learn and adapt to new technologies, the ability to work independently and as part of a team, attention to detail, and strong problem-solving abilities are essential for this position.,

Experience : 8+ Yrs Location : Mumbai, Bangalore, pune Skill : Sailpoint , IIQ, Development JD Direct responsibility for engineering activities such as: o Implementation of new software and patches o Troubleshoot complex account issues with in multi-directory enterprise solution o Log investigations o Vendor escalation o Process change development o Incident, & problem management. o Change Management o Supply work estimates for tasks Position Requirements: o Demonstrated knowledge of Linux/Unix operating systems o Direct Experience in Authentication/Governance products: o SailPoint Identity IQ (at least 2 years) o Experience with Oracle, SQL Server, or other relational database o Demonstrated experience making technical decisions regarding assigned tasks when presented with options by other team members o Demonstrated experience troubleshooting and identifying potential problems and making appropriate changes as necessary o Demonstrated experience creating technical documentation o Demonstrated presentation and communication skills o Coding experience (e.g. Json, JavaScript, etc) o Application Maintenance and Development experience

Experience : 8+ Yrs Location : Mumbai, Bangalore, pune Skill : Sailpoint , IIQ, Development JD Direct responsibility for engineering activities such as: o Implementation of new software and patches o Troubleshoot complex account issues with in multi-directory enterprise solution o Log investigations o Vendor escalation o Process change development o Incident, & problem management. o Change Management o Supply work estimates for tasks Position Requirements: o Demonstrated knowledge of Linux/Unix operating systems o Direct Experience in Authentication/Governance products: o SailPoint Identity IQ (at least 2 years) o Experience with Oracle, SQL Server, or other relational database o Demonstrated experience making technical decisions regarding assigned tasks when presented with options by other team members o Demonstrated experience troubleshooting and identifying potential problems and making appropriate changes as necessary o Demonstrated experience creating technical documentation o Demonstrated presentation and communication skills o Coding experience (e.g. Json, JavaScript, etc) o Application Maintenance and Development experience

Job Description: No of resources required1 Resource Type (Dev / Test)Dev Skill Set"CI/CD tools: Jenkins, GitLab CI, CircleCI, etc. Containerization: Docker, Kubernetes. Cloud platforms: AWS, Azure, Google Cloud. Scripting: Python, Bash. Operating Systems: Linux, Windows. Monitoring Tools: Prometheus, Grafana. Version Control: Gi" Detailed Job DescriptionWe are seeking a highly motivated DevOps Engineer to join our team. The ideal candidate will be responsible for building and maintaining our CI/CD pipelines, automating deployments, managing our cloud infrastructure, and collaborating with cross-functional teams. Strong experience with Docker, Kubernetes, and cloud platforms (AWS, Azure, or Google Cloud) is required. Excellent problem-solving and communication skills are a must. Required Experience 3-8 Years Mumbai/Pune/Bengaluru Resource used for activity?DevSecOps - Trade/SCF Cost/month (excluding markup) 80K Additional Sills:

Middleware Administrator at N Consulting Ltd We are seeking a skilled Middleware Administrator to manage and maintain Applications. Key Requirements: Hands-on experience with Apache Tomcat, Apache HTTP Server, and JBOSS. Working knowledge of Linux and Windows operating systems. Familiarity with DevOps tools (e.g., Jenkins, Git). Practical experience in incident management and change management. Job Location : Pune Were looking for someone with 8+ years of relevant experience. Key Requirements: Hands-on experience with Apache Tomcat, Apache HTTP Server, and JBOSS. Working knowledge of Linux and Windows operating systems. Familiarity with DevOps tools (e.g., Jenkins, Git). Practical experience in incident management and change management.

The principal objective of this position is to provide expert level support for the North American Region (NAR) UNIX environment. Provide 1st, 2nd and 3rd line support ensuring full availability of the environment during production hours. The engineer will play an active role on all Safety & Trust initiatives as well as day-to-day support activities, administration and all projects associated with LINUX infrastructures and their associated applications. Expected to establish and maintain the organizations technical standards, policies and procedures, collect, monitor and analyze systems performance data and troubleshoot LINUX servers when applicable. Responsibilities Direct Responsibilities Provide 24/7/365 primary support of all RedHat Linux, Centos, Ubuntu & Solaris servers. Proactively monitor all UNIX systems utilizing BNP Paribas standard tools. Maintain complete inventory and documentation of deployed systems. Liaise with application developers to gather requirements, design and deploy standard systems, which clearly differentiate between Production, DR, Test and Development. Identify operational and infrastructure risks within the environment and work with the application development team and Equity business to make corrections and mitigate risks. Ensure that all systems are backed up according to the business requirements and notify the data owners when there are failures. Ensure optimal resilience of deployed systems; and meet all disaster recovery requirements specified by the business. Liaise with IT Production Engineers in troubleshooting complex, cross-platform issues. Maintain top-notch technical skills and business knowledge through proactive self-learning in addition to any formal instructor-led training provided by BNP Paribas. Evaluate emerging system technologies and align their benefits with the business strategy of BNPP. Contributing Responsibilities Degree in Information Systems 10+ years of experience in Linux/ UNIX environment within the financial services industry Expert knowledge of RedHat Enterprise 6.x, 7.x, 8.x and solid footing in Centos and Ubuntu Expert Knowledge of UNIX kernel and network subsystem tuning and optimization desirable. Good knowledge of system performance and monitoring tools such as Geneos, sar, iostat, vmstat, etc. Good programming skills with Perl, Awk, Sed, Shell script (Bourne, C, Korn) Solid understanding of TCP/IP and basic networking ability to use and understand output of tcpdump/snoop Administration of Unix core services and applications such as NIS, NFS, Automount, DNS, DHCP, CIFS, SendMail, Apache, NTP, PTP, Sudo, Jumpstart/Kickstart, LDAP, SSH, Puppet, Ansible Hands-on experience with technologies (Veritas Infoscale, Solaris Zones, Ldoms, VMWare, KVM etc.) Comfortable performing system upgrades, installing layered products, and analyzing and troubleshooting complex production systems. Hands-on experience with various hardware including Dell and HP servers. Good knowledge of EMC SAN storage arrays and NetAPP Network Appliances Should be familiar with system administration regarding relational databases (Sybase, Oracle), Middleware (WebSphere MQ), and market data distribution (Reuters RMDS) a plus. Ability to interface with users at all levels of the organization and good end-user support skills. Must be well organized, responsible, a good project manager, have good verbal and written communication skills, and able to multitask in dynamic trading environment. Work as a member of a team, adhere to corporate standards and change management processes, and work to improve IT standards and policies. Proficient in English. Technical & Behavioral Competencies Required Technical Knowledge/Skills : - At least 10+ years of technical experience in as many of these operating systems (OS): o Red Hat Enterprise Linux 9.x / 8.x o Ubuntu 18.x / 20.x o CentOS 7.x - Handles the product lifecycle of the Unix infrastructure to assure operational availability; designs and specifies changes for implementation. - Candidate must be competent on how to install the OS on physical servers and virtual servers. - Hardware and Networking Knowledge on Server Hardware Multiple Vendors, Remote Management Tools, Software & Hardware RAID, Technical understanding on network topologies & devices, Storage Devices - Strong knowledge on governance, server build and administration of IT services in cloud based environments - Patching through Satellite & Client-side yum configuration. - Develop and maintain system documentation, including configuration guides, and standard operating procedures. Direct and be responsible for the implementation effort. - Provide technical guidance and mentorship to team members. - Assess demand for their service or technology area and develop plans to meet future capacity needs and makes recommendations to the manager. - Aware of all critical changes to infrastructure and applications that could impact service delivery to their business customers. - Able to work autonomously and as part of a team using strong analytical skills - Be service oriented, customer focused, positive, committed and have an enthusiastic can do attitude. - Demonstrate a systematic and logical approach to problem-solving - Able to follow the banks standards, processes and procedures. - ITIL 4 Foundation qualification. Specific Qualifications (if required) - Red Hat Certified System Administrator (RHCSA) Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Communication skills - oral & written Client focused Ability to deliver / Results driven Transversal Skills: Ability to understand, explain and support change Ability to develop and adapt a process Ability to manage a project Analytical Ability Choose an item. Education Level: Bachelor Degree or equivalent Experience Level At least 10 years Other/Specific Qualifications (if required) -

Provide a brief description of the overall purpose of the position, why this position exists and how it will contribute in achieving the teams goal. Responsibilities Direct Responsibilities Design the products (including UX design), taking local specificities into account Prepare product specifications Validate that the developed product is aligned with requirements Coordinate with CIB Cloud Market Place and Robotics teams to agree on placement in marketplace CIB Cloud platform Follow-up on product lifecycle, liaise with Product & Portfolio Management to maintain service catalogue Serve as SPOC on product throughout its life in production Prepare all documentation needed on product Review customer feedback and perform regular product reviews Manage all potential product evolutions and communication Manage product performance based on data analytics (Aramchek) Guaranty the functioning and the quality of the product Technical & Behavioral Competencies Profound knowledge/experience: API GATEWAY (Google APIGEE) NETWORK PROTOCOLS HTTP APPLIED ARCHITECTURE API OPERATING SYSTEMS LINUX REDHAT IT LANGUAGES SHELL Agile Methodologies CLOUD and CI/CD PIPELINES MICROSERVICES and Kubernetes/Openshift Specific Qualifications (if required) Skills Referential Behavioural Skills : (Please select up to 4 skills) Communication skills - oral & written Ability to collaborate / Teamwork Decision Making Choose an item. Transversal Skills: Ability to develop and leverage networks Ability to develop and adapt a process Analytical Ability Ability to understand, explain and support change Choose an item. Education Level: Bachelor Degree or equivalent Experience Level At least 7 years

The principal objective of this position is to provide expert level support for the EMEA Region UNIX environment. Provide 1st, 2nd and 3rd line support ensuring full availability of the environment during production hours. The engineer will play an active role on all Safety & Trust initiatives as well as day-to-day support activities, administration and all projects associated with LINUX infrastructures and their associated applications. Expected to establish and maintain the organizations technical standards, policies, and procedures, collect, monitor, and analyze systems performance data and troubleshoot LINUX servers when applicable. Due to large number of assets to manage, being able to automate the BAU tasks is a key point. Vulnerability and obsolescence remediation, proactive improvements and action plan for incidents are part of the day to day of this position. Responsibilities Direct Responsibilities Provide 24/7/365 primary support of all RedHat Linux, Centos, Ubuntu & AIX servers. Proactively monitor all UNIX systems utilizing BNP Paribas standard tools. Designing and implementing solutions, using Git and Veritas Cluster & Volume manager Management of SAN and NAS at server side Administrating both volume managers, Veritas and LVM Maintaining and adapting the configuration of server software and system components lifecycle Management. Leverages Red Hat Ansible Automation Platform whenever and wherever possible (or other automation skills valuable like Puppet for developing and maintaining automation scripts) Maintaining and monitoring the infrastructure using different tools Tickets resolution through incidents, problems and different requests from the clients or other infrastructure teams Troubleshooting, co-ordination with third party suppliers and vendors as well as with the central IT department of the customer. Providing training about subject matters in scope to colleagues Advising the project team in areas such as capacity management. Contingency planning, environment planning, configuration management and other relevant tasks related to the role. Maintaining the relevant documents/manuals describing the system and its infrastructure. Escalating incidents internally or to 3rd party partners when required. Participating, on a punctual basis, on specific projects related to your specialty. Liaise with application developers to gather requirements, design, and deploy standard systems, which clearly differentiate between Production, DR, Test and Development. Identify operational and infrastructure risks within the environment and work with the application development team and Equity business to make corrections and mitigate risks. Ensure that all systems are backed up according to the business requirements and notify the data owners when there are failures. Ensure optimal resilience of deployed systems; and meet all disaster recovery requirements specified by the business. Maintain top-notch technical skills and business knowledge through proactive self-learning in addition to any formal instructor-led training provided by BNP Paribas. Contributing Responsibilities Degree in Information Systems 10+ years of experience in Linux/ UNIX environment within the financial services industry Expert knowledge of RedHat Enterprise 8.x, 9.x and solid footing in Centos and Ubuntu Expert Knowledge of UNIX kernel and network subsystem tuning and optimization desirable. Good knowledge of system performance and monitoring tools such as Dynatrace, sar, iostat, etc. Good programming skills with Perl, Awk, Sed, Shell script, Puppet, Ansible. Solid understanding of TCP/IP and basic networking ability to use and understand output of tcpdump/snoop Administration of Unix core services and applications such as NIS, NFS, Automount, DNS, DHCP, CIFS, SendMail, Apache, NTP, PTP, Sudo, Jumpstart/Kickstart, LDAP, SSH. Hands-on experience with technologies (Veritas Infoscale, OpenSVC, VMWare, KVM etc.) Comfortable performing system upgrades, installing layered products, and analyzing and troubleshooting complex production systems. Hands-on experience with various hardware including Dell and HP servers. Good knowledge of EMC SAN storage arrays and NetAPP Network Appliances Should be familiar with system administration regarding relational databases (Sybase, Oracle), Middleware (WebSphere MQ), and market data distribution (Reuters RMDS) a plus. Ability to interface with users at all levels of the organization and good end-user support skills. Must be well organized, responsible, a good project manager, have good verbal and written communication skills, and able to multitask in dynamic trading environment. Work as a member of a team, adhere to corporate standards and change management processes, and work to improve IT standards and policies. Proficient in English. Good interpersonal and communication skills. Technical & Behavioral Competencies Required Technical Knowledge/Skills : At least 10+ years of technical experience in as many of these operating systems (OS): Red Hat Enterprise Linux 8.x / 9.x & Ubuntu 18.x / 20.x & CentOS 7.x Red Hat Satellite Veritas Cluster (VCS) OpenSVC Veritas Volume Manager (VxVM) Ansible Devops methodologies Cloud experience Handles the product lifecycle of the Unix infrastructure to assure operational availability; designs and specifies changes for implementation. Candidate must be competent on how to install the OS on physical servers and virtual servers. Troubleshooting Knowledge on RHEL 8.x / 9.x Scripting Knowledge. Hardware and Networking Knowledge on Server Hardware Multiple Vendors, Remote Management Tools, Software & Hardware RAID, Technical understanding on network topologies & devices, Storage Devices Strong knowledge on governance, server build and administration of IT services in cloud-based environments. Patching through Satellite & Client-side yum configuration. Develop and maintain system documentation, including configuration guides, and standard operating procedures. Direct and be responsible for the implementation effort. Provide technical guidance and mentorship to team members. Assess demand for their service or technology area and develop plans to meet future capacity needs and makes recommendations to the manager. Aware of all critical changes to infrastructure and applications that could impact service delivery to their business customers. Able to work autonomously and as part of a team using strong analytical skills. Be service oriented, customer focused, positive, committed and have an enthusiastic can do attitude. Demonstrate a systematic and logical approach to problem-solving. Able to follow the banks standards, processes, and procedures. Escalating incidents internally or to 3rd party partners when required. ITIL 4 Foundation qualification. Requirements [only in bullet points, technical & leadership & soft skills, nice to haves etc. on the same place, no splits]. Example: English (mandatory) Expertise on high availability environments. Redhat/Ubuntu distribution Devops methodologies Cloud experience OpenSVC Veritas cluster (VCS) Eager to learn. Analytical mind-set Ability to work well under pressure, ability to work autonomous and in team environment. Good interpersonal and communication skills. Experience of delivering strategic priorities within strict timelines. Experience on production environment and support Specific Qualifications (if required) Red Hat Certified System Administrator (RHCSA) Red Hat Certified Engineer (Ansible 2.8) Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Communication skills - oral & written Client focused Ability to deliver / Results driven Transversal Skills: Ability to understand, explain and support change Ability to develop and adapt a process Ability to manage a project Analytical Ability Ability to develop others & improve their skills Education Level: Bachelor Degree or equivalent Experience Level At least 10 years Other/Specific Qualifications (if required) IPU (In Place Upgrade in RHEL) Participating in standby 7x24 (1 week per month). Evaluate emerging system technologies and align their benefits with the business strategy of BNPP. -

Back office systems L2 team member will ensure infrastructure availability and service by monitoring it, fixing incident, fulfilling requests, maintaining it up to date in a feature or security point of view. Responsibilities Direct Responsibilities - Infrastructure management - Manage patching activities to maintain the perimeter up to date (OS, firmware, security) - Provide reporting and feedback on the activities - Work within the ITIL framework - Raise & support changes during CAB - Automate all recuring tasks in a sustainable way (using corporate tools) - Communication with requester (incident or request) Contributing Responsibilities - Check on regular basis for security vulnerabilities and appropriate fix - Report any blocking or delaying point jeopardizing SLA - Work directly with other L2 teams if needed - Building shared documentation (sharepoint) for all new/undocumented topics - Participation in incident meeting to ensure regular feedback/follow up - OnCall activities - Out of business hours panned operation Technical & Behavioral Competencies Mandatory: VMWare Vcenter & ESXI 7 & 8, VMware SRM Nice to have: Linux admin skills, ansible & scripting skills, VMWare SRA Specific Qualifications (if required) Skills Referential Behavioural Skills : (Please select up to 4 skills) Attention to detail / rigor Adaptability Creativity & Innovation / Problem solving Ability to deliver / Results driven Transversal Skills: Analytical Ability Ability to develop and adapt a process Ability to anticipate business / strategic evolution Ability to understand, explain and support change Ability to develop others & improve their skills Education Level: Bachelor Degree or equivalent Experience Level At least 5 years

Reporting to the ISPL Head of DEC Process & Control this role is in charge of the Control framework, definition and oversight of the local processes. Acting as a key SME for DEC and LD OPS in India, the incumbent will have to ensure that a robust, efficient and compliant processes are in place across all functional domains and aligned with other regions. Responsibilities Direct Responsibilities The role is critical and highly visible within DEC Operations, covering 3 main areas for India : 1. Platform monitoring and coordination: Monitor and analyze KPIs and metrics to identify deviations / risks Structure India Ops daily calls (Ops teams Mgt) covering main Ops risk topics, main productions highlights, clients issues & complaints, complex or specific events Identify corrective actions when required and follow up of their implementation, post mortem management conduct regular or specific controls and ensure process consistency end to end. Coordinate Operational topics with Finance, OPC, ORC, Risk, legal, Regulatory teams, Compliance, Auditors Structure Ops specific committee with the business and participate to various business committee Coordinate Ops contributions to Crisis Committees Coordinate major incidents management having impacts on the overall process architecture and define / monitor related action plans Contribute to and monitor audit reports (ISAE / IG / Regulatory). P&L reporting management 2. Critical process Management & Control Control critical processes, ensure a proper training is delivered to the staff on these processes Run critical processes as second level of validation Assess risks of BAU on these tasks evolutions Control various critical reporting accuracy Resiliency and adherence to FTS model - Prepare, execute and monitor the plan to rotate critical activities between ISPL and Lisbon to enable continuity of knowledge and operational readiness in unforeseen crisis situation. 3. Ops Process & continuous enhancement Define / Challenge Ops processes and related procedures in coordination with other DEC Ops teams and ensure maintenance Define and ensure maintenance of Ops BCP, ERS, RCSA, GCL and processes split between various production centers Ensure that a proper Oversight of data quality and consistency is in place Monitor, improve & reduce manual processes (continuous efficiency review including digital initiatives) Define KPIs and metrics & harmonize across production center. Improve Ops activity dashboards. STP rate, review and fail justification, action plan definition (miss booking, process change, client instruction review, methodology review) Run the Bank dimension Lead: interact with IT teams, Leader of the IT Run the Bank roadmap, to ensure continuity of transversal analysis of Run the Bank topics (including regulatory evolution). Ensure the testing & sign off of it Interact with Change and Design to ensure Change The Bank initiatives are implemented taking into account all the platform constraints and requirements Minimum Required Qualifications Bachelor degree 15-20 years of experience in DEC and LD operations (across, Clearing, Trade support, reconciliation - trade, positions, cash, market fee, Brokerage, Cash and collateral) with specific focus on Risk and Control Experience in managing large teams across locations Good understanding of regulatory topics impacting DEC Experience interacting with outside parties, clients and various lines of business seeking solutions for enhancing control environments Preferred Qualifications: experience in client services, solutions, or relationship building and management Project management experience specific to establishing best practices, process improvements, and implementation of operational controls Technical & Behavioral Competencies Strong Communication skills required for an effective liaison with counterparties and internal stakeholders to the reconciliation process. (Middle offices, marketers, traders, credit, compliance and legal) Take Accountability and Ownership, Having good control and analytical mindset In depth practical and theoretical understanding of DEC and LD lifecycle Good knowledge of Exchange Traded derivative products /ETD Clearing. Experience of the commodity exchanges and CCPs platforms Flexibility to accommodate business requirements and working hours. Ability to use Excel at an intermediate level - essential Excellent numerical and analytical skills - essential High attention to detail and quality focused Be comfortable with escalation and managing issues as they arise Forward thinking and proactive with the ability to question process Ability to work under pressure Specific Qualifications (if required) Bachelors degree from a college or university Strong Communication skills and client focus oriented Fundamental understanding of clearing /Futures & Options markets. Knowledge of all Microsoft Office applications (Excel, Word, PowerPoint, Access) Skills Referential Behavioural Skills : (Please select up to 4 skills) Attention to detail / rigor Organizational skills Personal Impact / Ability to influence Critical thinking Transversal Skills: Ability to understand, explain and support change Analytical Ability Ability to develop and leverage networks Ability to understand, explain and support change Choose an item. Education Level: Bachelor Degree or equivalent Experience Level 15-20 years

The principal objective of this position is to provide expert level support for the EMEA Region UNIX environment. Provide 1st, 2nd and 3rd line support ensuring full availability of the environment during production hours. The engineer will play an active role on all Safety & Trust initiatives as well as day-to-day support activities, administration and all projects associated with LINUX infrastructures and their associated applications. Expected to establish and maintain the organizations technical standards, policies, and procedures, collect, monitor, and analyze systems performance data and troubleshoot LINUX servers when applicable. Due to large number of assets to manage, being able to automate the BAU tasks is a key point. Vulnerability and obsolescence remediation, proactive improvements and action plan for incidents are part of the day to day of this position. Responsibilities Direct Responsibilities Provide 24/7/365 primary support of all RedHat Linux, Centos, Ubuntu & AIX servers. Proactively monitor all UNIX systems utilizing BNP Paribas standard tools. Designing and implementing solutions, using Git and Veritas Cluster & Volume manager Management of SAN and NAS at server side Administrating both volume managers, Veritas and LVM Maintaining and adapting the configuration of server software and system components lifecycle Management. Leverages Red Hat Ansible Automation Platform whenever and wherever possible (or other automation skills valuable like Puppet for developing and maintaining automation scripts) Maintaining and monitoring the infrastructure using different tools Tickets resolution through incidents, problems and different requests from the clients or other infrastructure teams Troubleshooting, co-ordination with third party suppliers and vendors as well as with the central IT department of the customer. Providing training about subject matters in scope to colleagues Advising the project team in areas such as capacity management. Contingency planning, environment planning, configuration management and other relevant tasks related to the role. Maintaining the relevant documents/manuals describing the system and its infrastructure. Escalating incidents internally or to 3rd party partners when required. Participating, on a punctual basis, on specific projects related to your specialty. Liaise with application developers to gather requirements, design, and deploy standard systems, which clearly differentiate between Production, DR, Test and Development. Identify operational and infrastructure risks within the environment and work with the application development team and Equity business to make corrections and mitigate risks. Ensure that all systems are backed up according to the business requirements and notify the data owners when there are failures. Ensure optimal resilience of deployed systems; and meet all disaster recovery requirements specified by the business. Maintain top-notch technical skills and business knowledge through proactive self-learning in addition to any formal instructor-led training provided by BNP Paribas. Contributing Responsibilities Degree in Information Systems 10+ years of experience in Linux/ UNIX environment within the financial services industry Expert knowledge of RedHat Enterprise 8.x, 9.x and solid footing in Centos and Ubuntu Expert Knowledge of UNIX kernel and network subsystem tuning and optimization desirable. Good knowledge of system performance and monitoring tools such as Dynatrace, sar, iostat, etc. Good programming skills with Perl, Awk, Sed, Shell script, Puppet, Ansible. Solid understanding of TCP/IP and basic networking ability to use and understand output of tcpdump/snoop Administration of Unix core services and applications such as NIS, NFS, Automount, DNS, DHCP, CIFS, SendMail, Apache, NTP, PTP, Sudo, Jumpstart/Kickstart, LDAP, SSH. Hands-on experience with technologies (Veritas Infoscale, OpenSVC, VMWare, KVM etc.) Comfortable performing system upgrades, installing layered products, and analyzing and troubleshooting complex production systems. Hands-on experience with various hardware including Dell and HP servers. Good knowledge of EMC SAN storage arrays and NetAPP Network Appliances Should be familiar with system administration regarding relational databases (Sybase, Oracle), Middleware (WebSphere MQ), and market data distribution (Reuters RMDS) a plus. Ability to interface with users at all levels of the organization and good end-user support skills. Must be well organized, responsible, a good project manager, have good verbal and written communication skills, and able to multitask in dynamic trading environment. Work as a member of a team, adhere to corporate standards and change management processes, and work to improve IT standards and policies. Proficient in English. Good interpersonal and communication skills. Technical & Behavioral Competencies Required Technical Knowledge/Skills: At least 10+ years of technical experience in as many of these operating systems (OS): - Red Hat Enterprise Linux 8.x / 9.x & Ubuntu 18.x / 20.x & CentOS 7.x - Red Hat Satellite - Veritas Cluster (VCS) - OpenSVC - Veritas Volume Manager (VxVM) - Ansible - Devops methodologies - Cloud experience Handles the product lifecycle of the Unix infrastructure to assure operational availability; designs and specifies changes for implementation. Candidate must be competent on how to install the OS on physical servers and virtual servers. Troubleshooting Knowledge on RHEL 8.x / 9.x Scripting Knowledge. Hardware and Networking Knowledge on Server Hardware Multiple Vendors, Remote Management Tools, Software & Hardware RAID, Technical understanding on network topologies & devices, Storage Devices Strong knowledge on governance, server build and administration of IT services in cloud-based environments. Patching through Satellite & Client-side yum configuration. Develop and maintain system documentation, including configuration guides, and standard operating procedures. Direct and be responsible for the implementation effort. Provide technical guidance and mentorship to team members. Assess demand for their service or technology area and develop plans to meet future capacity needs and makes recommendations to the manager. Aware of all critical changes to infrastructure and applications that could impact service delivery to their business customers. Able to work autonomously and as part of a team using strong analytical skills. Be service oriented, customer focused, positive, committed and have an enthusiastic can do attitude. Demonstrate a systematic and logical approach to problem-solving. Able to follow the banks standards, processes, and procedures. Escalating incidents internally or to 3rd party partners when required. ITIL 4 Foundation qualification. Requirements [only in bullet points, technical & leadership & soft skills, nice to haves etc. on the same place, no splits]. Example: English (mandatory) Expertise on high availability environments. Redhat/Ubuntu distribution Devops methodologies Cloud experience OpenSVC Veritas cluster (VCS) Eager to learn. Analytical mind-set Ability to work well under pressure, ability to work autonomous and in team environment. Good interpersonal and communication skills. Experience of delivering strategic priorities within strict timelines. Experience on production environment and support Specific Qualifications (if required) Red Hat Certified System Administrator (RHCSA) Red Hat Certified Engineer (Ansible 2.8) Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Communication skills - oral & written Client focused Ability to deliver / Results driven Transversal Skills: Ability to understand, explain and support change Ability to develop and adapt a process Ability to manage a project Analytical Ability Ability to develop others & improve their skills Education Level: Bachelor Degree or equivalent Experience Level At least 10 years Other/Specific Qualifications (if required) IPU (In Place Upgrade in RHEL) Participating in standby 7x24 (1 week per month). Evaluate emerging system technologies and align their benefits with the business strategy of BNPP. -

You are a strategic thinker passionate about driving solutions in financial control. You have found the right team. As a Financial Controller in our Finance team, you will spend each day ensuring the accuracy, integrity, and timeliness of the firm s books and records. You will focus on general ledger, operating systems, and infrastructure controls across the entire lifecycle of the business. Your responsibilities will include balance sheet reconciliation and certification, balance sheet substantiation, GLRS reporting and governance, inter-entity control and governance, manual accounting and bookings to the general ledger and operating systems, and coordinating the month-end close process. Job responsibilities Ensure the accuracy and validity of line of business general ledger accounts, including adherence to the firmwide General Ledger Reconciliation & Substantiation (GLRS) standards Ensure adherence to P&L and Balance Sheet controls owned by Financial Control, including identifying and implementing opportunities for efficiency Analyze, communicate, and resolve material variances between the general ledger and upstream systems, as defined by line of business Required qualifications, capabilities, and skills Bachelor s degree in Accounting Excellent desktop/spreadsheet/database skills Excellent organizational and problem-solving skills Basic understanding of securities and derivatives products Comfortable liaising with business and risk managers Able to build and maintain partnerships within the various product aligned businesses and across other corporate financial, treasury, and accounting groups Able to understand business drivers and requirements, and influence middle and front office partners to deliver solutions to business issues and problems Strong analytical skills Ability to quickly understand workings of a complex processing system and general ledger systems across the infrastructure and their interrelationships and dependencies. Excellent verbal and written communication skills Preferred qualifications, capabilities, and skills Able to multi-task in a constantly changing environment Able to critically challenge with the goal of identifying control issues Existing relationships and networks within the firms IB community an advantage You are a strategic thinker passionate about driving solutions in financial control. You have found the right team. As a Financial Controller in our Finance team, you will spend each day ensuring the accuracy, integrity, and timeliness of the firm s books and records. You will focus on general ledger, operating systems, and infrastructure controls across the entire lifecycle of the business. Your responsibilities will include balance sheet reconciliation and certification, balance sheet substantiation, GLRS reporting and governance, inter-entity control and governance, manual accounting and bookings to the general ledger and operating systems, and coordinating the month-end close process. Job responsibilities Ensure the accuracy and validity of line of business general ledger accounts, including adherence to the firmwide General Ledger Reconciliation & Substantiation (GLRS) standards Ensure adherence to P&L and Balance Sheet controls owned by Financial Control, including identifying and implementing opportunities for efficiency Analyze, communicate, and resolve material variances between the general ledger and upstream systems, as defined by line of business Required qualifications, capabilities, and skills Bachelor s degree in Accounting Excellent desktop/spreadsheet/database skills Excellent organizational and problem-solving skills Basic understanding of securities and derivatives products Comfortable liaising with business and risk managers Able to build and maintain partnerships within the various product aligned businesses and across other corporate financial, treasury, and accounting groups Able to understand business drivers and requirements, and influence middle and front office partners to deliver solutions to business issues and problems Strong analytical skills Ability to quickly understand workings of a complex processing system and general ledger systems across the infrastructure and their interrelationships and dependencies. Excellent verbal and written communication skills Preferred qualifications, capabilities, and skills Able to multi-task in a constantly changing environment Able to critically challenge with the goal of identifying control issues Existing relationships and networks within the firms IB community an advantage

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyse problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else. You’ll be involved early to offer solutions, help decide whether something can be done and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have! This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue. Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience Minimum 5+ years of experience in managing Chocolatey and Bundles applications Extensive experience in providing vendor support and resolve application issues for chocolatey application. Experience in creating installers and scripts for Bundles. Maintain documentation and provide support for Chocolatey and Puppet Bundle creation. Enterprise IT application experience Hands-on experience in at least one of the following: software development, DevOps engineering, systems administration, or systems architecture in public cloud AWS domain Must have experience driving for engineering solutions and working across teams Preferred Technical and Professional Experience Exceptional judgment and decision-making abilities Familiar with a variety of IT concepts, practices, and procedures Strong process improvement experience Strong analytical and problem-solving skills with high attention to detail Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Job Summary As a Software Engineer you will work as part of a team responsible for actively participating in driving product development and strategy. In addition, you will participate in activities that include testing and debugging of operating systems that run NetApp storage applications. As part of the Research and Development function, the overall focus of the group is on competitive market and customer requirements, supportability, technology advances, product quality, product cost and time-to-market. Software engineers focus on enhancements to existing products as well as new product development. Job Requirements • Responsible for unstructured tasks and the issues addressed are less defined requiring new perspectives, creative approaches and with mor interdependencies. • Apply attained experiences and knowledge in solving problems that are complex in scope requiring in-depth evaluation. • Work effectively with staff to Sr-Director level employees within the function, across functions and with external parties. • Limited supervision and direction is provided, as this individual can operate, drive results and set priorities independently. Technical Skills: • Excellent Problem solver, proficient coder and a designer. • Should have good experience in Scala, Java • Proficient in Docker, Microservices, knowledge on Saas, AWS is added advantage. • Strong in Data Structure and algorithms. • Expertise in REST API design and implementation. • Should be able to write code. Should be able to lead in certain areas of the product. • Should be able to talk to Architect, understand the architecture, design the system and translate into code. • Should be able to guide a team of 1-2 junior engineers. Education • A minimum of 8 years of experience is required. 8 to 11 years of experience is preferred • B.E/B. Tech or M.S in Computer Science or related technical field.

EliteRecruitments Hiring For Banking Assistant Operations Manager Description An Assistant Operations Manager in a bank supports the Operations Manager in overseeing daily banking operations, ensuring efficiency, compliance, and customer satisfaction. They manage staff, implement process improvements, and contribute to strategic planning. This role involves a mix of leadership, operational oversight, and compliance management. Required Experience And Qualifications Any Diploma/Degree Knowledge of Internet Browsing Benefits ESI And PF No Target Fixed Shift Incentives Job types: full-time Experience - 1 Yr To 3 Yrs Salary 30% To 40% Hike Job location in Pan India Email Id contact@eliterecruitments.co.in

You will be responsible for providing Level 1 technical support for desktop-related issues, encompassing both hardware and software problems. Your tasks will include installing, configuring, and troubleshooting desktop operating systems and applications such as Windows, macOS, and Linux. It will be your duty to manage and uphold desktop security solutions, which involve antivirus and malware protection. You are expected to respond promptly to incidents and service requests within the agreed Service Level Agreement (SLA) timeframes. Collaboration with Level 1 support is essential, and you must escalate issues to Level 2 support or relevant teams when necessary. Root cause analysis is vital, and you will be required to implement preventive measures for recurring issues. Accurate record-keeping of incidents and service requests using ticketing systems is mandatory. Additionally, you will assist in maintaining hardware and software inventory and documentation. Supporting remote users and providing hands-on assistance when required is also part of the role, along with ensuring strict adherence to IT policies and procedures, particularly related to security and data protection. As for the required skills and qualifications, you should possess proven experience as a Desktop Support Engineer or in a similar role, ideally with a minimum of 2-3 years in a Level 1 support position. A solid understanding of desktop operating systems (Windows, macOS, Linux) and common software applications is crucial. Experience in troubleshooting desktop hardware, software, and network issues is expected. Familiarity with the ITIL framework and incident management best practices is advantageous. Strong analytical and problem-solving abilities are essential, along with excellent communication and interpersonal skills. You must be capable of working both independently and collaboratively in a dynamic, fast-paced environment. Possessing relevant certifications such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST) would be beneficial. In terms of education, a Bachelor's degree in Information Technology, Computer Science, or a related field is preferred. Equivalent work experience will also be considered.,