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3.0 - 5.0 years
3 - 5 Lacs
Pune, Vadodara
Work from Office
We are looking for a dynamic IT Support Analyst to provide hands-on technical suppor. The role involves troubleshooting hardware/software issues, assisting users with IT services, and ensuring a smooth user experience in line with ITIL processes.
Posted 2 weeks ago
4.0 - 7.0 years
6 - 9 Lacs
Bengaluru
Work from Office
Job Description: Essential Job Functions Supervises functional areas or department account leads on smaller sized or segment of larger accounts to ensure that business solution objectives are met. Develops demand forecasts with account teams to assist functional areas or departments in planning and delivering end-to-end services. Works with functional areas or departments to interpret and plan projects or workload forecasts. Identifies and oversees resolution of account specific service problems including prioritizing work requests. Monitors and approves expenditures for accounts in line with the established policies and procedures. Oversees spending for adherence to budget, recommends variances as needed. Works closely with management team, lines of service and clients to help manage complex relationships between delivery and consumer groups to ensure good client relations. Identifies and monitors service improvements to increase customer satisfaction. Supervises and ensures delivery of projects meet client and company expectations and needs. Partners and collaborates with functional areas or departments to integrate new, enhanced and existing service offerings for accounts. Recommends and/or initiates the selection and hiring of employees. Trains and evaluates employees to enhance their performance, development, and work product. Addresses performance issues and makes recommendations for personnel actions. Makes recommendations for salary increases, transfers, and terminations to manager. Basic Qualifications Bachelors degree or equivalent combination of education and experience Bachelors degree in business administration, engineering, information systems or related field preferred Six or more years of support services, project, or program experience Two or more years of leadership experience Experience working with the technology industry Experience working with company products and operating systems Other Qualifications Good project management skills Good analytical and problem solving skills Good interpersonal skills to interact with customers and team members Good communication skills Leadership and organizational skills Ability to work in a team environment Willingness to travel Work Environment Office environment At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
Posted 2 weeks ago
0.0 - 5.0 years
2 - 7 Lacs
Noida
Work from Office
Grow with us At Ericsson, you can be a game changer! Because working here isn t just a deal. It s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society s most complicated challenges, enabling you to be the person that did that. We ve never had a greater opportunity to inspire change; setting the bar for technology to be inclusive and accessible; empowering an intelligent, sustainable, and connected world. Job Summary This job role is responsible for the coordination, support, management, and execution of reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. We are looking for individuals who have the following skillset: Responsibility: Support logs, categorizes, prioritizes, tracks, and routes (i) incidents reported by users or (ii) alarms raised by monitoring tools. Respond to requests quickly and effectively via phone, chat, or email as per SLA defined in the process. Ensure that all detailed required (including Mandatory fields) for the issues are documented in the Ticketing system. L1 troubleshooting and provide support, resolve problems for the end user s satisfaction as per SOP. Track tickets till resolution. Monitor the progress of escalated tickets. Engaging Incident Management to initiate Service restoration Team call (P1&P2 only) Work with the Internal support teams to ensure that the users issues are fixed in a timely manner. Co-ordinate with team members, L2 ops in identifying new solutions for existing and unresolved issues. Flexible to Work in Rotational shifts, 24/7 support. IT Infrastructure and Applications, Capacity Monitoring with Zabbix Core, User support. Experience on Licenses/Certificates Monitoring & Renewal Experience of system admin, Data backup, restore & retention Assist with password resets, software installations, and basic system configuration. Perform routine system and network monitoring using tools. Basic knowledge of operating systems. Understanding of networking basics. Additional Requirements Enthusiasm for providing outstanding customer service. Strong decision making and problem-solving skills. Ability to work calmly under pressure. Ability to work independently and within a team environment. Highly organized, detail oriented and self-motivating. Creativity and Problem Solving, out of the box thinking. Able to work with many tasks simultaneously and keep track of it. Excellent knowledge of Microsoft Office, ITSM ticketing tool. Key Qualifications: Education: MBA/B.E/ BTech or Graduate in Computer Science or Equivalent Minimum years of relevant experience: 2 Years + Location - Noida, India Primary country and city: India (IN) || Noida Req ID: 769801
Posted 2 weeks ago
0.0 - 2.0 years
2 - 4 Lacs
Hyderabad
Work from Office
Job Title: Associate - Account Management In this role, you will get to: Be the primary point of contact for our Business-to-Business customers through email, Chat and Voice Support. Provide timely, accurate, and professional support while maintaining service-level agreements (SLAs). Take full ownership of each interaction with proactive problem-solving and excellent customer service. Handle sensitive issues with a positive and empathetic approach, always portraying the brand in a positive light. Maintain customer records and call documentation in our systems with precision. Meet performance metrics such as quality, productivity, attendance, and first-contact resolution. Suggest process improvements and flag recurring customer issues through proper channels. Our most successful candidates will have: Good verbal and written communication skills in English. Strong customer service mindset with active email communication skills. Ability to empath
Posted 2 weeks ago
0.0 - 3.0 years
2 - 5 Lacs
Chennai
Work from Office
Be the primary point of contact for our Business-to-Business customers through Voice. Provide timely, accurate, and professional support while maintaining service-level agreements (SLAs). Take full ownership of each interaction with proactive problem-solving and excellent customer service. Handle sensitive issues with a positive and empathetic approach, always portraying the brand in a positive light. Maintain customer records and call documentation in our systems with precision. Meet performance metrics such as quality, productivity, attendance, and first-contact resolution. Suggest process improvements and flag recurring customer issues through proper channels. Excellent communication skills in English Strong customer service mindset with active email communication skills. Ability to empathize with customers, manage time effectively, and work independently. Basic user-l
Posted 2 weeks ago
1.0 - 3.0 years
1 - 4 Lacs
Noida
Work from Office
Join our Team Grow with us At Ericsson, you can be a game changer! Because working here isn t just a deal. It s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society s most complicated challenges, enabling you to be the person that did that. We ve never had a greater opportunity to inspire change; setting the bar for technology to be inclusive and accessible; empowering an intelligent, sustainable, and connected world. Job Summary This job role is responsible for the coordination, support, management, and execution of reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. We are looking for individuals who have the following skillset: Responsibility: Support logs, categorizes, prioritizes, tracks, and routes (i) incidents reported by users or (ii) alarms raised by monitoring tools. Respond to requests quickly and effectively via phone, chat, or email as per SLA defined in the process. Ensure that all detailed required (including Mandatory fields) for the issues are documented in the Ticketing system. L1 troubleshooting and provide support, resolve problems for the end user s satisfaction as per SOP. Track tickets till resolution. Monitor the progress of escalated tickets. Engaging Incident Management to initiate Service restoration Team call (P1&P2 only) Work with the Internal support teams to ensure that the users issues are fixed in a timely manner. Co-ordinate with team members, L2 ops in identifying new solutions for existing and unresolved issues. Flexible to Work in Rotational shifts, 24/7 support. IT Infrastructure and Applications, Capacity Monitoring with Zabbix Core, User support. Experience on Licenses/Certificates Monitoring & Renewal Experience of system admin, Data backup, restore & retention Assist with password resets, software installations, and basic system configuration. Perform routine system and network monitoring using tools. Basic knowledge of operating systems. Understanding of networking basics. Additional Requirements Enthusiasm for providing outstanding customer service. Strong decision making and problem-solving skills. Ability to work calmly under pressure. Ability to work independently and within a team environment. Highly organized, detail oriented and self-motivating. Creativity and Problem Solving, out of the box thinking. Able to work with many tasks simultaneously and keep track of it. Excellent knowledge of Microsoft Office, ITSM ticketing tool. Key Qualifications: Education: MBA/B.E/ BTech or Graduate in Computer Science or Equivalent Minimum years of relevant experience: 2 Years + Location - Noida, India Why join Ericsson What happens once you apply Primary country and city: India (IN) || Noida Req ID: 769801
Posted 2 weeks ago
0.0 - 5.0 years
2 - 7 Lacs
Hyderabad
Work from Office
Manage operating systems and software by addressing OS-related issues, performing installations, and troubleshooting hardware and software problems. Install and maintain software applications and hardware systems across the organization. Install, configure, and troubleshoot printers and scanners for end users. Execute end-to-end network setup, including cable laying, crimping, punching, faceplate installation, and cable dressing. Monitor and maintain network switches to ensure uninterrupted and stable connectivity. Install and integrate intercom systems into the existing network infrastructure. Perform regular maintenance and troubleshooting of CCTV surveillance camera systems. Manage access control systems, including adding and deleting users, maintaining logbooks, and resolving issues with control panels and card readers. Conduct routine maintenance of biometric devices to ensure proper attendance and access functionality. Perform regular backups of all critical instruments and devices, maintaining a detailed logbook for each backup.
Posted 2 weeks ago
5.0 - 7.0 years
11 - 13 Lacs
Hyderabad
Work from Office
We are looking forward to hire SAP Basis HANA Professionals in the following areas : One end to end implementation of ECC, S4HANA. Strong experience in Application Maintenance Support (AMS) projects Minimum 5 to 7 years experience. Configuration of Fiori Launchpad. Upgrade of HANA Database. Knowledge of analyzing Hana Alerts, traces & logs. Hands on Experience on S/4 Cloud integrations & BTP administration. Deployment of application in sub accounts. Installation of Solution Manager, LMDB, maintenance planner, SLD, Managed system configuration, EWA Configuration, Technical monitoring, Job monitoring. Installation and configuration of Web Dispatcher. Performing DB Backups and Recoveries. Performing EHP and HANA Version Upgrades. Knowledge in Operating Systems, Databases and Networks is a plus Knowledge in Authorizations concepts and Systems security topics is a plus Knowledge on System health checks and transport management Knowledge on Client/System Refresh Knowledge on Batch scheduling SAP Certification will be added advantage Extensive experience in communicating with client users, excellent verbal & written skills, able to lead project teams. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture
Posted 2 weeks ago
6.0 - 11.0 years
40 - 45 Lacs
Hyderabad, Bangalore/Bengaluru, Mumbai (All Areas)
Hybrid
Creating, modifying, integrating, and testing software code Maintaining existing computer programs by making changes where necessary Identifying and communicating technical problems, processes, and solutions Software status, operation.
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
You should have a minimum of 3 years of experience in WLAN QA for the position based in Pune. Your role will involve having a strong understanding of Wi-Fi protocols such as 802.11a/b/g/n/ac/ax/e/w and WLAN security including WPA2/WPA3 and enterprise security with various EAP types. Proficiency in analysis tools like Omnipeek, Wireshark, traffic tools like iperf and chariot, as well as utilities like supplicant, hostapd, and RADIUS Servers is required. You should possess excellent debugging skills and be familiar with tools like TCPdump and logcat. Hands-on experience with different operating systems such as Linux, RTOS, Windows, and Android is essential. Experience in writing test plans, executing tests, and identifying functional/performance-related bugs is needed. Furthermore, you should have expertise in test bed creation and management, baseline test setup, and a good grasp of analog & digital modulation and networking concepts. Knowledge of scripting languages like python, TCL, and perl is preferred. Strong written and verbal communication skills are necessary as you will be responsible for documenting corrective actions and analyzing issues. Any knowledge of Regulatory & Wi-Fi Alliance certification will be considered an additional asset for this role.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
You will be working as a Desktop Engineer on a full-time on-site basis in Navsari. Your responsibilities will include installing, maintaining, and repairing desktop computers, peripherals, and software. You will be required to troubleshoot hardware and software issues, provide technical support to end-users, and ensure optimal workstation performance. Additionally, you may need to manage software installations and updates, conduct regular system maintenance, and collaborate with other IT team members for system improvements. To excel in this role, you should have experience in installing, maintaining, and repairing desktop computers and peripherals. Proficiency in troubleshooting hardware and software issues, technical and end-user support skills, and the ability to manage software installations and updates are essential. Strong communication and teamwork skills are also necessary. Additionally, familiarity with relevant operating systems and software applications, experience in system maintenance, and performance optimization will be beneficial. This role requires you to work on-site and promptly address issues as they arise. While a Bachelor's degree in Computer Science, Information Technology, or a related field is preferred, relevant experience and skills will also be considered.,
Posted 2 weeks ago
0.0 - 4.0 years
0 Lacs
ghaziabad, uttar pradesh
On-site
As a Computer Science faculty member at Mirai, your primary focus will be on teaching and guiding the next generation of technologists. You will play a key role in delivering both foundational and advanced concepts in computer science and artificial intelligence to students. Your work will involve not only theoretical teachings but also hands-on projects that are aligned with industry standards. Collaboration with tech professionals, active involvement in curriculum development, and bridging the gap between theory and practical application are essential aspects of this role. This position offers a unique opportunity to contribute to a cutting-edge educational model aimed at preparing students for successful careers in deep-tech industries. Your responsibilities will include teaching a variety of undergraduate-level computer science courses such as Programming, Data Structures & Algorithms, Operating Systems, Databases, Computer Networks, Machine Learning, and System Design. Additionally, you will be responsible for mentoring students through individual and group projects, as well as providing technical guidance. Collaborating with academic leaders to enhance curriculum content, designing lab exercises, and assessments will also be part of your role. Employing innovative teaching methods to create an engaging learning environment, evaluating student performance, and actively engaging in community events such as tech talks, workshops, and hackathons are key components of this position. To qualify for this role, you must hold a Master's degree in Computer Science or a related field (a Ph.D. is advantageous). A solid understanding of core computer science subjects and the ability to articulate complex concepts clearly are essential. Previous experience in software development or teaching would be beneficial. Strong communication skills, a student-centric approach, and familiarity with tools such as Git, Linux, and programming languages like C++, Python, and JavaScript are also required for this position.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
The DSE Platform Independent Common (PI-Common) group is responsible for driving the PI software that works across Cisco's flagship routers and switches. We craft and develop high-performance system software for various Cisco Platforms which includes Enterprise Switching & Routers, Data Center Switches, and Service Provider Routing Platforms. As a member of our team, you will need to have: - 1+ years of relevant experience in internet working technologies and applications. - Good experience in developing software in C, under a multi-threaded environment with excellent problem-solving skills. - Hands-on experience with Data Structures, Operating Systems, and Data Networking fundamentals. - Exposure to developing software for large/complex network devices including routing & switching systems. - Experience in developing features in the Multicast area is preferable. - Expertise in developing software for complex multi-threaded real-time systems. - Experience in Cisco IOS-XE would be a plus. - Good hands-on implementation experience with one or more of the following: RTOS Internals, High Availability, IPC, Memory management, Distributed communications Infrastructure, Serviceability, Linux, Containers, Virtualization. - Excellent written and verbal communication skills to effectively communicate across all groups in the organization. - Willingness to work with and excel in teams spanning geographies and physical boundaries. - A quick learner who is self-driven and has a passion to excel. Preferred Qualifications: - Bachelor's degree in Computer Engineering, Computer Science, or related majors with 1+ years of experience. At Cisco, we value diversity and inclusion, where every individual brings their unique skills and perspectives to pursue our purpose of powering an inclusive future for all. We encourage learning and development at every stage of your career. Our technology, tools, and culture support hybrid work trends, enabling employees to give their best and be their best. Our commitment to bringing communities together is driven by our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. We provide dedicated paid time off to volunteer, allowing us to give back to causes we are passionate about. Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. We help customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals. Every step we take is towards a more inclusive future for all. Join us and take your next step to be you. For applicants applying to work in the U.S. and/or Canada, we offer quality medical, dental, and vision insurance, a 401(k) plan with a matching contribution, short and long-term disability coverage, basic life insurance, and various wellbeing offerings. Additionally, incentive rates are based on performance attainment, rewarding your efforts to exceed expectations.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
This is an excellent opportunity to join Cisco's Unified Computing Systems (UCS) team working in Cisco's Data Center space. The Cisco UCS Rack Server is a compact, high-density server optimized for performance and efficiency, suitable for various applications such as virtualization and bare-metal workloads. This server can function as a standalone unit managed by Cisco Intersight or UCS Manager, demonstrating the full range of Cisco's unified computing benefits and enhancing business agility. Our team values open communications, empowerment, innovation, partnership, and customer success as foundational principles. You will collaborate with the Computing Systems product group, a global organization encompassing development, sqa, tme, product management, and program management teams. This group is responsible for delivering innovative end-to-end configurations for rack and blade servers, from firmware revisions to i/o connectivity, enabling sophisticated data centers as a service (ITaaS). The current product portfolio includes unified computing servers, both blade and rack models, and UCS management software that simplifies access and control of the complete end-to-end solution. As part of the UCS validation team at Cisco, Bangalore, you will have the opportunity to work with the latest technologies and trends in server and storage areas. The role involves validating the Cisco c-series and s-series rack BMC, debugging and solving issues, performing first-level issue triage, studying industry specifications and vendor hardware documentation, and designing test cases. We are looking for an SQA Engineer with 3-5 years of experience specializing in rack or blade server validation. The ideal candidate should possess hands-on experience in server BMC validation, knowledge in CPU/memory/PCI subsystems, understanding of Intel/AMD server platforms, nvme, gpus, system architecture, operating systems concepts, third-party adopters, configuration utilities, and automation scripting in languages like Tcl, expect, and python. At Cisco, we are committed to developing innovative technology to power a more inclusive, digital future for everyone. We value diversity, equality, and inclusivity, and we support each other in achieving collective success. Our inclusive communities bring people together around commonalities or passions, fostering a culture of learning, listening, and caring for our communities. Join us in making the world a better place through technology and collective efforts. Be yourself at Cisco and contribute to our mission of creating a more inclusive future.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
As a Senior Cloud Support Engineer at Snowflake, you will be a key member of the expanding Support team, dedicated to providing high-quality resolutions to help deliver data-driven business insights and results. You will have the opportunity to work with a wide variety of operating systems, database technologies, big data, data integration, connectors, and networking to solve complex issues. Snowflake's core values of putting customers first, acting with integrity, owning initiative and accountability, and getting it done are reflected in everything we do. Your role will involve delighting customers with your passion and knowledge of Snowflake Data Warehouse, providing technical guidance, and expert advice on effective and optimal use of Snowflake. You will also be the voice of the customer, providing product feedback and improvements to Snowflake's product and engineering teams. Additionally, you will play a crucial role in building knowledge within the team and contributing to strategic initiatives for organizational and process improvements. As a Senior Cloud Support Engineer, you will drive technical solutions to complex problems, adhere to response and resolution SLAs, and demonstrate good problem-solving skills. You will utilize the Snowflake environment, connectors, 3rd party partner software, and tools to investigate issues, document known solutions, and report bugs and feature requests. Partnering with engineering teams, you will prioritize and resolve customer requests, participate in a variety of Support initiatives, and provide support coverage during holidays and weekends based on business needs. The ideal candidate for this role will have a Bachelor's or Master's degree in Computer Science or equivalent discipline, along with 5+ years of experience in a Technical Support environment or a similar technical function in a customer-facing role. Solid knowledge of at least one major RDBMS, in-depth understanding of SQL data types, aggregations, and advanced functions, as well as proficiency in database patch and release management are essential. Additionally, familiarity with distributed computing principles and frameworks, scripting/coding experience, database migration and ETL experience, and the ability to monitor and optimize cloud spending using cost management tools are considered nice-to-haves. Special requirements for this role include participation in pager duty rotations during nights, weekends, and holidays, as well as the ability to work the 4th/night shift starting from 10 pm IST. Applicants should be flexible with schedule changes to meet business needs. Snowflake is a rapidly growing company, and we are looking for individuals who share our values, challenge ordinary thinking, and drive innovation while building a future for themselves and Snowflake. Join us in making an impact and accelerating our growth.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
The Operations Academy Team operates within the Operations Performance Enablement Group. Our mission is to support LSEG Operations employees through their Career lifecycle, onboarding new employees, build technical skills, embedding ways of working, and developing operations leaders. Through targeted, relevant, impactful, and timely learning solutions, we foster growth and excellence in Operations. As a Sr. Learning Consultant reporting to the Learning Manager of the Technical Skills Development Team in Operations Academy, you will be responsible for conducting learning needs analysis and developing, delivering, and measuring the effectiveness of learning programs, in partnership with the Program Managers. We are seeking candidates with technical knowledge and skills on data fluency, cloud computing, networking, operating systems, programming, and automation. In this role, you will have the opportunity to: - Deliver training sessions, both in-person and virtually, to diverse groups of employees - Lead in conducting training needs assessments to identify targeted learning requirements - Own and lead the plan, design, development, implementation, and evaluation of global learning programs - Lead global multi-functional projects of varying scopes and complexity - Ensure learning efficacy of our learning offerings and programs are assessed - Lead client partnerships and regularly engage with customers from various levels of seniority - Follow standards and lead colleagues in aligning to the group's learning success measures - Pioneer innovation initiatives and provide recommendations for process improvements - Mentor & coach colleagues and act as team deputy to support and steer the team in various projects - Complete, own, and lead all administrative duties related to training sessions and maintenance of learning materials - Continuously develop your knowledge, skills, and capabilities to align with industry standards Qualifications: - Subject matter expertise in LSEG Desktop, Enterprise Tech workflows, and Product support - Knowledge of processes and tools within Operations, e.g., Salesforce - Training delivery or facilitation skills in face-to-face and virtual settings - Instructional design skills for instructor-led and self-paced learning - Project management experience is an advantage - Up-to-date understanding of the latest industry trends on Learning & Development - Excellent communication skills and ability to connect with colleagues in different roles - Strong customer management and engagement skills - Strong self-leadership skills - Ability to work under pressure, against tight deadlines, and drive creative outcomes - Ability to coach, mentor, and provide constructive feedback - Dedication to continuous learning and self-development Preferred knowledge & skills accreditation include technical certifications completed, cloud technology expertise, programming skills, and AI knowledge. Join us at LSEG, a leading global financial markets infrastructure and data provider, where you can be part of a dynamic organization that values individuality, encourages new ideas, and is committed to sustainability. Experience our collaborative culture and contribute to driving sustainable economic growth.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
rohtak, haryana
On-site
You should possess a BSc/BCA/MCA in Information Technology, Computer Science, or a related field. Having a professional certification such as Microsoft Certified Systems Administrator (MCSA/CCNA) would be advantageous. You must have at least 3 years of experience in a similar role, System Administrator, or Network Administrator position at a reputable organization. Your responsibilities will include working with databases, networks (LAN, WAN), and patch management. You should also have knowledge of system security, data backup/recovery, and the ability to create scripts in Python, Perl, or other languages. It is essential to be familiar with various operating systems and platforms, possess resourcefulness, problem-solving skills, and excellent communication abilities. Additionally, you should be below 40 years of age. The remuneration offered is competitive, along with fully-furnished air-conditioned accommodation and food facilities. As a System Administrator, your duties will involve installing and configuring software and hardware, managing network servers and technology tools, setting up accounts and workstations, monitoring performance, troubleshooting issues and outages, ensuring security through access controls, backups, and firewalls, upgrading systems, and training staff on new technologies. You will also be responsible for developing technical documentation, manuals, and IT policies within an internal wiki. This is a full-time position with food provided as a benefit. The work location is in person.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
noida, uttar pradesh
On-site
You should have strong technical skills encompassing proficiency in hardware, software, and networking technologies. Your problem-solving abilities should be top-notch, allowing you to diagnose and resolve technical issues efficiently. Excellent communication skills are essential for explaining technical concepts to non-technical users and providing clear instructions. Customer service skills are crucial to interact with users professionally and helpfully. You should possess knowledge of various operating systems such as Windows, macOS, and other common systems, as well as familiarity with IT infrastructure including network infrastructure, servers, and cloud services. As part of your role, your key responsibilities will include hardware and software management, troubleshooting and problem-solving, user support and inventory management, collaboration, and following the escalation matrix. This position is full-time and requires working day shifts, evening shifts, from Monday to Friday, with the work location being in person. In addition to the challenging work environment, you will also be entitled to benefits such as paid sick time and Provident Fund.,
Posted 2 weeks ago
4.0 - 8.0 years
0 Lacs
haryana
On-site
At Capgemini Engineering, the world leader in engineering services, you will be joining a global team of engineers, scientists, and architects dedicated to helping the world's most innovative companies unleash their potential. Our digital and software technology experts are known for their out-of-the-box thinking, providing unique R&D and engineering services across all industries. By joining us, you will embark on a career full of opportunities where you can truly make a difference, and where each day brings new challenges and excitement. You should have experience with Managed File Transfer products such as Control Center and CCD, along with a background in cloud technology, Kubernetes, and OCP. Your hands-on experience with transmission protocols like sFTP and C: D, as well as a good understanding of Secure plus protocols such as TLS and SSL, will be beneficial in this role. Additionally, your networking and security expertise in cryptography applications and data security will be valuable. As part of the role, you will need to have hands-on administration experience with both Windows and Unix operating systems, as well as proficiency in Windows/Unix scripting and XML coding. Experience with Unix/Windows Connect Direct support is also required. The position involves working in a 24*7 Production Support model, based in Gurgaon, with a B2 Job Grade. Immediate joiners (0-30 Days) are preferred. Capgemini is a global business and technology transformation partner that helps organizations accelerate their transition to a digital and sustainable world. With a diverse team of 340,000 members across more than 50 countries, Capgemini has a strong heritage of over 55 years and is trusted by clients to deliver end-to-end services and solutions. Leveraging expertise in AI, generative AI, cloud, and data, combined with deep industry knowledge and a strong partner ecosystem, Capgemini creates tangible impact for enterprises and society.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
A career in our Advisory Acceleration Centre is the natural extension of PwC's leading-class global delivery capabilities. We provide premium, cost-effective, high-quality services that support process,
Posted 2 weeks ago
15.0 - 19.0 years
0 Lacs
karnataka
On-site
The ideal candidate for this position should possess the following attributes: - Good technical skills in Oracle Database with experience in Oracle Applications like Fusion Applications, EBS, PSFT, etc. - Knowledge and experience in Exadata, ExaCS, and Oracle Cloud Infrastructure. - Understanding of Artificial Intelligence and its applications. - Familiarity with technical architecture, operating systems, and networks. - Strong customer-facing skills. - Ability to multitask and maintain composure in high-stress situations. - Strong problem-solving skills and willingness to learn new technologies. - Detail-oriented, organized, and excellent communication skills. - University degree with postgraduate technical or management qualifications. - OCI Certified / ITIL Foundation Certification in IT Service Management / PMP / Azure Cloud Certification. The candidate should have a minimum of 15 years of experience in Oracle products, including Technical/Functional and Project/Program Management. The role will be based in Bangalore/Hyderabad. Responsibilities include: - Providing direction and mentoring to team members. - Demonstrating authority and understanding of customer's business strategies. - Managing Oracle Support relationship with designated large accounts. - Establishing professional relationships with key customer contacts. - Leading complex Account Planning and Account Reviews. - Executing Project and Contract Management. - Contributing to regional and global strategy execution. - Ensuring diversity and inclusion in the workforce. Oracle offers a competitive suite of Employee Benefits, including Medical, Life Insurance, Retirement Planning, and more. The company is committed to fostering a diverse and inclusive culture that values different perspectives and insights. Career Level: IC4 Responsibilities: - Governance - Account Management - Escalation Management - Business Value Generation - Lead Generation About Us: Oracle is a world leader in cloud solutions, using innovative technology to address current challenges. The company values inclusivity and empowers employees to contribute to innovation. Oracle provides global opportunities with a focus on work-life balance and competitive benefits. Employee engagement in volunteer programs is encouraged. Oracle is committed to including individuals with disabilities in all stages of the employment process. Accessibility assistance or accommodation requests can be made by emailing accommodation-request_mb@oracle.com or calling +1 888 404 2494 in the United States.,
Posted 2 weeks ago
10.0 - 14.0 years
0 Lacs
hyderabad, telangana
On-site
You will lead and manage a global infrastructure operations team to ensure 99.99% availability across 80+ enterprise sites. Your responsibilities include overseeing the reliable, secure, and efficient operation of all IT infrastructure components, such as servers, storage, network, firewalls, and cloud platforms (AWS, Azure, GCP). It is crucial to drive operational excellence by implementing best practices (ITIL) and managing vendor and outsourcing relationships. You will also be in charge of continuous monitoring, incident response, backup, and disaster recovery for critical systems and managing infrastructure documentation, change management, and production control frameworks. Optimizing cloud operations for performance, cost-efficiency, and security compliance is a key aspect of your role. Collaboration with cross-functional teams including Engineering, Security, Application, and Capacity is essential to ensure infrastructure aligns with compliance standards such as SOC 2, NIST, PCI, and RAP. Overseeing end-user experience platforms and support tools (JAMF, SCCM, Intune, Nexthink, Moveworks) and providing dashboards and reports on infrastructure health, automation, and support KPIs are also part of your responsibilities. You will contribute to infrastructure strategy, planning, and execution of IT roadmaps, lead the resolution of major incidents, conduct root cause analysis, and drive preventive measures. Identifying opportunities for process improvement and automation across infrastructure operations, participating in security audits, and supporting remediation are key areas where your expertise will be utilized. Your expertise should include proficiency in operating systems like Windows Server, Linux, RedHat, networking concepts such as TCP/IP, DNS, DHCP, routing, switching, firewalls, VPNs, storage technologies like EMC, NetApp, SAN, VMware, NSX, and cloud platforms such as AWS, Azure, GCP. You should also have experience with database technologies like Oracle, MS SQL, MySQL, OCI, ITSM & alerting tools like ServiceNow, integrated alerting, and collaboration tools. In terms of experience, you should have at least 10 years of IT infrastructure experience, with a minimum of 5 years in global/offshore team leadership roles. Proven ability to lead, motivate, and manage high-performing technical teams, strong experience in 24/7 infrastructure operations, and managing large-scale co-location/vendor relationships are essential. Hands-on experience in troubleshooting complex infrastructure issues, conducting root cause analysis, and excellent communication skills for engaging with stakeholders across business and IT functions are necessary. Your governance expertise should include a strong understanding of ITIL v3 or later, working knowledge of change/production control frameworks, experience supporting SOX, PCI, and security audit requirements, and disaster recovery planning and execution. Your project and resource management skills, along with a Bachelor's degree in Computer Science, IT, or related field (Masters preferred), will be valuable assets in this role. Experience working in global organizations with distributed teams, cultural awareness, and the ability to work across multiple time zones will be beneficial. Certifications in ITIL, AWS/Azure/GCP, Agile, or DevOps will be advantageous in fulfilling the requirements of this position.,
Posted 2 weeks ago
6.0 - 8.0 years
6 - 10 Lacs
Kolkata
Remote
Come and join a 10-year-old, Fastest Growing, IT Managed Services. We have open positions at various levels throughout the organization. About TeamLogic IT Assist Were a 100-person, $22M managed services provider operating across PA, NJ, NC and FL. Our culture is built on Empathy, Transparency, and Data-Driven Decision-Making, and our mission is simple: Make fans of clients, coworkers, and vendors. For three years running we’ve been named a Best Place to Work in PA, and we maintain a 98% CSAT and 89 NPS. Our Motto is simple yet powerful: MAKE FANS OUT OF OUR CLIENTS MAKE FANS OUT OF OUR VENDORS MAKE FANS OUT OF EACH OTHER We pride ourselves in creating a family-oriented culture and creating a career path for every employee. We invest all our energy in making sure that you achieve your career goals. We are proud of our Glassdoor Review of 5.0 of employee testimonials. Check it out yourself - TeamLogic IT Reviews in Newtown | Glassdoor Company Website: https://www.teamlogicit.com/ Job Title: Associate Security Specialist Location: India Department: Security Operations Reports To: Director of Technology Employment Type: [Full-time] Overview: The Associate Security Specialist will act as the first defense on our Security Operations team (SecOps). This role will be responsible for monitoring security tools, triaging alerts, and managing low-severity incidents. This role is crucial in detecting threats early and resolving them before they escalate into critical breaches. Key Responsibilities: Monitor security alerts and events from various security tools and systems. Perform initial triage and analysis of security incidents to determine their severity and impact. Perform response activities for routine security incidents. Interact and gather information and recommended actions from partner MDR and SOC teams. Escalate high-severity incidents to Senior Security Specialists or Security Advisors as needed. Follow published SecOps policies and procedures Conduct basic troubleshooting and remediation of security incidents. Maintain detailed and accurate documentation of security incidents and actions taken. Assist in the implementation and maintenance of security policies, procedures, and controls. Onboard services and tools for core security products. Collaborate with other team members to improve security monitoring and incident response processes. Prepare and distribute standard internal and customer reports. Stay up to date with the latest security trends, threats, and technologies. Position Requirements: Education: An associate degree in computer science, information technology, cybersecurity, or a related field. Alternatively, 2 or more years of professional experience in an equivalent position. Technical Skills: Basic understanding of cybersecurity principles, threats, and vulnerabilities. Familiarity with security tools and technologies such as firewalls, antivirus software, EDR/MDR, SOC/SIEM, and intrusion detection/prevention systems (IDS/IPS). Good grasp of networking concepts Additional Skills: Excellent customer service and communication skills, with a strong focus on customer satisfaction. Ability to work independently and manage a flexible schedule. Strong documentation skills to record activities and solutions thoroughly and accurately. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced and dynamic environment. Willingness to work rotational shifts, including nights and weekends. Preferred Qualifications: Relevant certifications such as CompTIA Security+ or equivalent. Physical Requirements: None Work Environment: This is a fully remote role Application Process: Interested candidates should submit their resume and a cover letter detailing relevant experience and qualifications. ________________________________________ TeamLogic IT is committed to creating a diverse environment and is proud to be an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, age, sex, disability, genetic information, veteran status, sexual orientation, gender identity, or any other status protected under applicable federal, state, or local laws. We encourage all qualified candidates to apply and join our inclusive and welcoming team.
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
As the Operations Engineer at Syniverse, you will provide technical solutions to exceptionally difficult problems. Your role will involve addressing day-to-day customer issues, application problems, and concerns that are detailed and complex, requiring thorough analysis and research. You will be responsible for installing, configuring, operating, and evolving common infrastructure such as the network, servers, and external services like the cloud. You will be expected to provide escalated technical support for complex issues, lead problem management cases, and coordinate support cases with internal technical resources and third-party vendors. Through root cause analysis, you will identify, analyze, and resolve assigned tickets to determine appropriate solutions. Monitoring, maintaining, supporting, and optimizing all production server hardware and software will also be part of your responsibilities. Your role will involve participating in the ticket review process, analyzing metrics, and taking action based on feedback received from customers. Continuous monitoring of production servers and application health, along with error research and performance benchmarking, will be essential tasks to ensure operational efficiency. To be successful in this role, you should possess a Bachelor's degree in computer science, electronics, telecommunication, or equivalent work experience. Additionally, you should have at least 2 years of relevant professional experience in application support, technical customer support, problem management, relational databases, and programming languages. Certification in operating systems and databases is preferred, with Oracle certifications such as OCP, OCA, and SQL Server Certified Engineer being advantageous. Exceptional customer service skills, along with the ability to communicate effectively with both technical and non-technical clients, are crucial for this role. Strong analytical, multitasking, and communication skills, attention to detail, and familiarity with testing and troubleshooting techniques are also important attributes. Join Syniverse and be part of an exciting and growing organization that offers a competitive total compensation package, flexible/remote work options, and a leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture. Connectedness is at the core of Syniverse's business, and the company values diversity, equity, and inclusion among its employees to ensure success as a global company. If you know someone at Syniverse, be sure to have them submit a referral for you prior to applying for this position.,
Posted 2 weeks ago
7.0 - 11.0 years
0 Lacs
haryana
On-site
You should have a Bachelor's degree in Computer Science or a related discipline along with at least 7 years of work experience. Your strong foundation in computer science should cover areas such as algorithms, data structures, storage technologies, distributed computing, and operating systems. Your experience should include designing and implementing scalable solutions in a large-scale distributed environment. Your coding skills need to be robust and defensive, with proficiency in Java, Golang, or any other Object-Oriented Programming Language. Additionally, you should possess a strong knowledge of RDBMS and other NoSQL database technologies like MySQL and MongoDB. As part of your responsibilities, you will participate in requirements analysis, design, development, and testing of applications. You will be involved in scaling distributed applications, making architectural tradeoffs, applying design patterns, writing code, and ensuring speedy and high-quality deliverables. Your tasks will also include optimizing APIs for applications, creating and maintaining unit tests, fixing defects, and working on various technologies like web application layer, backend, systems, and streaming to build product components. You will contribute to continuous integration of automated builds and deployments, ensuring that deliverables meet functional and design requirements. Collaboration is key in this role, as you will engage in code reviews, write technical specifications, and work closely with other team members. You will work with engineering leadership to solve complex development issues and architect solutions. Taking initiatives in integrating best practices within the backend department will also be part of your responsibilities.,
Posted 2 weeks ago
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