Head Operations / Senior Manager Operations EMC HOSPITALS

5.0 - 10.0 years

10 - 20 Lacs

pathankot, amritsar, gurdaspur

Work from Office

Key Responsibilities: 1. OPD & IPD Operations Management Supervise and streamline outpatient (OPD) and inpatient (IPD) services to ensure smooth patient flow and operational efficiency. Coordinate with clinical and non-clinical teams for timely and quality patient care. 2. Facility Management Oversee maintenance, cleanliness, safety, and functionality of all hospital facilities. Ensure availability of required medical and non-medical equipment. 3. Patient Satisfaction & Relations Monitor and improve patient satisfaction scores. Address and resolve patient complaints promptly and professionally. Implement patient feedback systems. 4. Hospital Operations & Administration Manage day-to-day hospital operations to ensure seamless functioning. Coordinate with all departments to resolve operational issues and ensure policy compliance. Prepare operational reports for management review. 5. Compliance & Quality Assurance Ensure adherence to NABH/JCI and other healthcare regulatory standards. Implement and monitor quality improvement initiatives. Maintain compliance with hospital policies, legal requirements, and safety standards. 6. Staff Management Supervise, train, and motivate hospital staff. Plan staff allocation, duty rosters, and leave schedules to maintain adequate workforce. Conduct performance evaluations and recommend developmental actions. 7. Interdepartmental Coordination Facilitate communication and collaboration between clinical, nursing, and support service teams. Resolve interdepartmental conflicts and enhance workflow efficiency. 8. Policy Implementation Implement and update hospital operational policies and procedures. Ensure staff awareness and adherence to policies. 9. Continuous Improvement Analyze operational performance data to identify gaps. Drive initiatives to improve patient care, reduce wait times, and optimize resources.

Posted Date not available

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Housekeeping Team Leader IHG Hotels & Resorts

5.0 - 6.0 years

7 - 8 Lacs

hyderabad

Work from Office

Intercontinental Hotels Group India Private Limited is looking for Housekeeping Team Leader _HIEX Hyderabad Banjara Hills to join our dynamic team and embark on a rewarding career journey Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team members with skills to improve their confidence, product knowledge, and communication skills. Conducting quarterly performance reviews. Contributing to the growth of the company through a successful team. Creating a pleasant working environment that inspires the team

Posted Date not available

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Guest Service Associate IHG Hotels & Resorts

0.0 - 6.0 years

2 - 8 Lacs

bengaluru

Work from Office

Intercontinental Hotels Group India Private Limited is looking for Guest Service Associate - Holiday Inn Express Bengaluru Whitefield Itpl to join our dynamic team and embark on a rewarding career journey Guest Service Associate is responsible for various tasks including planning, execution, and management of related duties They should possess relevant skills and experience to excel in this role Duties include teamwork, problem-solving, and achieving organizational goals Candidates must have strong communication and technical abilities Responsibilities include project management, strategy execution, and performance optimization (More details as per role requirements )

Posted Date not available

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Guest Service Associate- Housekeeping IHG Hotels & Resorts

0.0 - 6.0 years

2 - 8 Lacs

mumbai

Work from Office

Intercontinental Hotels Group India Private Limited is looking for Guest Service Associate- Housekeeping to join our dynamic team and embark on a rewarding career journey Guest Service Associate is responsible for various tasks including planning, execution, and management of related duties They should possess relevant skills and experience to excel in this role Duties include teamwork, problem-solving, and achieving organizational goals Candidates must have strong communication and technical abilities Responsibilities include project management, strategy execution, and performance optimization (More details as per role requirements )

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HOUSEKEEPING SUPERVISOR Sodexo Food Solutions India Pvt. Ltd.ces

3.0 - 5.0 years

1 - 4 Lacs

vadodara

Work from Office

Assigns the staff their duties and inspects work for conformance to prescribed standards of cleanliness Check rooms and common areas, including stairways and lounge areas, for cleanliness Performs cleaning duties in cases of emergency or staff shortage Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the job Respond to customer complaints and special requests

Posted Date not available

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HOUSEKEEPING SUPERVISOR Sodexo Food Solutions India Pvt. Ltd.ces

4.0 - 5.0 years

1 - 4 Lacs

vadodara

Work from Office

Posted Date not available

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