Manager, Sustenance and Tools Engineering Qualys

10.0 - 12.0 years

0 Lacs

pune, maharashtra, india

On-site

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Manager, Sustenance and Tools Engineering About The Role We are seeking an experienced Manager, Sustenance and Tools Engineering to lead a high-impact engineering team focused on customer success, product sustainment, and tooling innovation. This role is at the intersection of customer support, analytics, and product engineering , with a strong emphasis on ensuring that Qualys customers realize full value from their ETM investment. The ideal candidate will have strong technical depth, customer empathy, and leadership skills to manage customer-reported issues, design health-mon...

Posted 3 weeks ago

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Manager, Sustenance and Tools Engineering Qualys

3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

As a Manager, Sustenance and Tools Engineering at our company, your role will be critical in leading a high-impact engineering team focused on customer success, product sustainment, and tooling innovation. You will work at the intersection of customer support, analytics, and product engineering, ensuring that Qualys customers realize full value from their ETM investment. **Key Responsibilities:** - **Customer Sustenance & Issue Resolution:** - Own and manage resolution of customer-reported issues within ETM, Connectors, and Asset Management modules ensuring timely root-cause analysis and long-term fixes. - Partner with Product Management and Customer Success teams to ensure recurring issues ...

Posted 1 month ago

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