5.0 - 9.0 years

0 - 0 Lacs

noida, uttar pradesh

On-site

As a Senior Manager - Training with a QSR background, located in Noida, U.P., you will play a pivotal role in leading the training and development function for Service Delivery Partners (SDPs), Technicians, Auditors, and Office Staff across India at Pest Shields. With over 5 years of experience in Training & Development, preferably in QSR, you will be responsible for developing engaging learning modules and ensuring standardization of training content across regions within the Facility Management / F&B / FMCG / Service Industry. Your primary responsibilities will include developing and implementing training modules for SDPs, Technicians, and Auditors, creating SOPs, manuals, and multimedia content, conducting regular training sessions for new and existing employees, and collaborating with the operations and quality team to align training programs with service excellence standards. Additionally, you will be tasked with implementing and managing the Learning Management System (LMS), conducting on-the-field training across different locations in India, creating video-based training materials and interactive training methods, tracking performance and providing feedback, and demonstrating adaptability and leadership skills to lead a team of trainers effectively. To excel in this role, you must have a minimum of 5 years of experience in Training & Development with a focus on blue-collar workforce training, exposure to industries like Facility Management, F&B, FMCG, Pest Control, Logistics, or Service Industry, and proficiency in developing training modules, managing LMS, and using basic video editing and content creation tools. Strong communication, people management, and adaptability skills are essential for successful engagement with field teams and effective training delivery. Joining Pest Shields offers you the opportunity to be part of a rapidly growing brand in the pest control industry, build a training ecosystem from scratch, directly impact service quality, and collaborate with a dynamic team that values innovation and operational excellence. If you are ready to take on this challenging yet rewarding role, please send your resume to joonjyoti@pestshields.com or contact us at +91 76690 22173.,

Posted 1 day ago

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