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Sr Associate Technical Support Delivery Analyst Workday

1.0 - 5.0 years

0 Lacs

pune, maharashtra

On-site

As a member of the Workday Customer Support Team, you will be part of a diverse group of individuals driven by a passion for products and customer success. Your primary responsibility will be to investigate, diagnose, and deliver timely solutions to customer issues. Your role will involve collaborating with cross-functional teams, handling time-critical issues, and maintaining solid relationships with customers. Key Responsibilities: - Handle a queue of support cases, prioritizing based on severity and customer impact - Work on resolving time-sensitive issues and implement effective solutions - Build and maintain strong relationships with customers - Collaborate with Product Managers, QA, an...

Posted 1 month ago

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