Service Delivery & Operations Support Manager Northern Trust Corp.

8.0 - 12.0 years

0 Lacs

pune, maharashtra

On-site

As an Application Support Manager at Northern Trust, a globally recognized financial institution with more than 130 years of experience, you will play a crucial role in leading regional application support operations for critical security technologies. In this position, you will be responsible for ensuring service stability, performance, and compliance in alignment with global standards. You are a strategic problem solver and hands-on leader who excels in a fast-paced, global environment. With a passion for application reliability, security technologies, and operational excellence, you will build and lead high-performing teams that deliver consistent, high-quality support. Your understanding of security technologies and platforms in a global financial environment will allow you to navigate complex dependencies with confidence. To be successful in this role, you should possess a Bachelor's degree in information technology, Computer Science, or a related field, along with ITIL v3/v4 Foundation certification. Additionally, you should have at least 8 years of experience in Application Support, IT Service Delivery, or Production Operations, with a minimum of 3 years in a managerial role leading regional or global teams. Experience in supporting Information Security technologies, incident, problem, and change management within an ITIL aligned organization, as well as familiarity with tools such as ServiceNow, Dynatrace, Power BI, and automation platforms, is essential. In this role, you will lead and mentor a team of support analysts, ensuring operational readiness for new applications and upgrades. You will drive the resolution of incidents and service requests within agreed SLAs, serve as an escalation point for critical incidents, and ensure adherence to enterprise ITSM processes and regulatory requirements. Additionally, you will monitor service performance, analyze trends, and implement continuous improvement initiatives to enhance stability. Your effective communication skills will be vital as you collaborate with global teams, business units, and executive stakeholders. You will also play a key role in stakeholder engagement, acting as the regional liaison for global leadership and contributing to the evolution of the target operating model. Join Northern Trust, a company committed to diversity, inclusion, and community service, and be part of a workplace with a greater purpose. Apply today to explore new opportunities and make a difference in one of the world's most admired and sustainable companies.,

Posted 1 month ago

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AWS Cloud migration TapTalent.ai

3.0 - 7.0 years

0 Lacs

chennai, tamil nadu

On-site

As a skilled Cloud Engineer specializing in Cloud migrations, you will play a crucial role in leading the migration of on-premises applications to AWS. Your expertise will be essential in optimizing cloud infrastructure and ensuring smooth transitions for our organization. Your key responsibilities will include planning and executing migrations of on-prem applications to AWS, as well as utilizing or developing migration tools for large-scale application migrations. You will be tasked with designing and implementing automated application migrations, in addition to collaborating with cross-functional teams to troubleshoot and resolve migration issues effectively. To excel in this role, you should possess at least 3 years of AWS cloud migration experience. Proficiency in Cloud compute (EC2, EKS) and Storage (S3, EBS, EFS) is required, along with a strong knowledge of AWS cloud services and migration tools. Expertise in terraform and AWS certification would be advantageous and preferred for this position.,

Posted 2 months ago

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Cloud migration TapTalent.ai

3.0 - 7.0 years

0 Lacs

chennai, tamil nadu

On-site

You will be responsible for leading the migration of on-premises applications to AWS, optimizing cloud infrastructure, and ensuring seamless transitions. Your key responsibilities will include planning and executing migrations of on-prem applications to AWS, utilizing or developing migration tools for large-scale application migrations, designing and implementing automated application migrations, as well as collaborating with cross-functional teams to troubleshoot and resolve migration issues. To succeed in this role, you should have at least 3 years of AWS cloud migration experience, proficiency in Cloud compute (EC2, EKS) and Storage (S3, EBS, EFS), strong knowledge of AWS cloud services and migration tools, and expertise in Terraform. AWS certification would be a plus.,

Posted 2 months ago

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