3 Online Testing Jobs

As a Technical Support Specialist, your primary responsibility will be to provide support to both internal and external customers, ensuring adherence to set SLA parameters. You will be responsible for troubleshooting technical issues, conducting online testing, and providing solutions to clients/customers. Facilitating calls with customers to address their concerns and ensure timely resolution will also be a key part of your role. Your duties will include performing initial troubleshooting, conducting analysis, and testing service flows to effectively resolve customer concerns. Collaboration and coordination with backend teams will be essential in identifying and resolving customer issues. It will be important to capture and document all queries and concerns using ticketing tools, email, or calls. In addition, you will be expected to respond to customers through various communication channels promptly, providing updates and notifications as necessary. Sharing periodic updates and feedback with stakeholders, maintaining trackers, and generating reports will also be part of your responsibilities. Ensuring 100% adherence to team and organizational processes, effective time management, ticket management, customer response and engagement, cross-functional communication, and compliance with SOPs are critical aspects of this role.,

Job Overview: We are looking for a Senior Specialist, Product Experience Design to drive our customer experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. About Role: In This Position, You Will: Design of Proof-of-Concepts and Minimum Viable Data Products (MVPs) using customer centric design principles and rapid prototyping (Lean UX and Design Thinking) Participate in "Design Thinking" workshops collaborating cross-functionally with industry verticals, regional leads and end-users to ensure optimal digital data products Ability to conduct focus groups, design sessions, task analyses, surveys and online testing is highly desirable. Knowledge Experience: 5 to 8 years experience is preferred. Strong analysis and presentation skills. Leverage existing and contribute net new design patterns to Mastercards design pattern library Help define the next generation of data and data-driven products and through doing so, help shape the future of Mastercard and its growth Work on future state conceptual designs, driving experimentation that improves the quality of product design overall. Work closely with our technology teams, leveraging modern presentation layer practices such as adaptive/responsive web and current and forward thinking technologies. Ensure that designs effectively balance business objectives and user engagement, working closely with product managers. Travel required, anticipated to be less than 25%. Required Experience/Knowledge/Skills (Core) Interaction Design: Experience developing user personas and user journeys to inform product design decisions Experience in rapid prototyping (Lean UX and Design Thinking) Experience in the implementation of creative, useable and compelling visual mockups and prototypes. Experience using prototyping/wire-framing tools such as Figma, FigJam. An understanding of complex information architectures for digital applications

As an Associate Quality Control at RADICI PLASTICS INDIA PVT LTD, you play a crucial role in ensuring the quality of production grades through meticulous online testing, sample analysis, and strict adherence to Quality Management System (QMS) protocols. Your responsibilities include maintaining and validating lab equipment, reducing QC setup time, minimizing production trials, and supporting continuous improvement initiatives. Additionally, you will oversee product audits, equipment calibration, and lab safety, while collaborating with cross-functional teams to enhance quality and streamline product development processes. Reporting directly to the Quality Control Manager, you will be responsible for various tasks, including but not limited to: - Ensuring the quality of grades/batches in the main production line - Performing online testing and coordinating in case of discrepancies in expected versus actual quality - Documenting testing and related activities in compliance with QMS - Conducting online sample analysis and composite sample analysis for all production grades - Contributing to reducing setup time and production trials through technical knowledge utilization - Minimizing B-grade generation in alignment with organizational targets - Validating laboratory equipment and ensuring equipment calibration - Conducting process and product audits as per the schedule - Ensuring compliance with safety regulations during all activities - Enhancing lab performance through safety improvements, Kaizen initiatives, and continuous improvement suggestions - Handling and maintaining lab equipment in optimal condition - Coordinating spare parts for lab equipment and validating equipment as per the schedule Your technical knowledge should encompass polymer compounding processes, materials, polymer testing methods, laboratory equipment, instrumentation, and understanding of Quality Management Systems. Effective communication skills, both written and verbal, are essential for this role. Job Requirements: - Diploma/B.Sc with CIPET/B-Tech/M.Sc in Polymer/Chemical - Previous experience in the plastics sector and compound - Minimum of 2 years of relevant experience This position is based in Halol, Gujarat. Join us at RADICI PLASTICS INDIA PVT LTD to make a significant impact on the quality control processes and contribute to the success of our high-performance polymers business.,