44 Online Support Jobs - Page 2

As a Customer Support Executive at our company, located in Mangaldai, you will play a crucial role in providing exceptional customer service. Your primary responsibilities will include addressing customer inquiries, resolving technical issues, and ensuring overall customer satisfaction. You will be expected to respond to online support requests promptly, troubleshoot problems efficiently, and maintain accurate records of all customer interactions. This position requires a proactive attitude towards customer service and a dedication to enhancing the customer experience. To excel in this role, you should possess strong skills in customer support, customer service, and ensuring customer satisfa...

Technical Support SaaS (Chat & Email Support) Positions: 2 | Location: Cochin (preferred) or anywhere in Kerala | Work Mode: Remote Shift: Any Shift (Any shift between 7:00 AM – 12:00 AM IST, rotational weekly offs) Salary: 15,000 – 24,000 per month | Immediate Joiners Only What You’ll Do Communicate with customers via chat to resolve queries effectively. Triage inbound support tickets by categorizing and prioritizing them according to predefined requirements. Manage and resolve Tier 1 & Tier 2 tickets; escalate Tier 3 issues to the specialist team. Become a product expert , guiding customers with best practices and usage strategies. Share creative ideas and insights to improve customer expe...

Job Title: Email Support Executive Process: Domestic Qualification: Graduate Salary: 21 to 27 k Location: (Andheri) Required: Excellent communication skill 6 month experience is required in Email Shift: Rotational week off & Rotational shift Working days: 5 days working Job Type: Full-time Key Responsibilities: Handle customer inquiries via email, and chat. Resolve customer issues efficiently and effectively. Maintain accurate records of customer interactions. Follow up to ensure customer satisfaction.

As a member of our team, you will be responsible for engaging in email and telephonic communication with clients to address and resolve any complaints they may have. Additionally, you will be coordinating on-site visits of our engineers and managing the installation schedule to ensure timely and efficient service delivery. Providing online support to both domestic and overseas clients will also be a key aspect of your role. Furthermore, it will be your responsibility to maintain meticulous records of warranties, software installations, user manuals, and software details to ensure accurate and up-to-date information is readily available when needed. The ideal candidate for this position shoul...

This is a full-time on-site role for a Customer Support Executive - Fresher located in Jaipur. You will be responsible for providing excellent customer support, ensuring customer satisfaction, and offering online support. Your day-to-day tasks will include addressing customer inquiries, troubleshooting technical issues, and maintaining effective communication with clients to promptly resolve their concerns. To excel in this role, you should possess Customer Support, Customer Service, and Customer Satisfaction skills. Additionally, having Online Support and Technical Support skills will be beneficial. Strong problem-solving abilities, attention to detail, excellent verbal and written communic...

Job description Hello Candidates, Desnor Destination is hiring for Work From Home Chat/Voice process. Grab the opportunity at earliest!! Roles & Responsibility Resolving queries of customers via chat. Ensuring customer satisfaction. Responding to customer's chat within time frame. Eligibility Grad/Undergrad both can apply Freshers and experienced both are eligible Excellent communication skills required Only immediate joiners required CAN DO PART TIME/WORK FROM HOME BASIC KNOWLEDGE OF COMPUTER ANY GENDER CAN APPLY NO TARGET NO BOUNDATION. NEED GOOD TYPING APPLICANT. Job Type: Part Time Job (Work From Home Job) Salary: 15000.00 to 30000.00 /month Education: fresher and Experienced can Apply. ...

You should have strong Customer Support, Customer Satisfaction, and Customer Service skills. You should be experienced in Online Support and Technical Support. Your written and verbal communication skills should be excellent. You must have the ability to multitask and prioritize tasks effectively. Strong problem-solving and decision-making skills are required. You should be able to work well in a team environment. A Bachelor's degree in Business Administration or a related field is preferred. Experience in the healthcare industry is a plus. Freshers are also welcome to apply. This is a Full-time job opportunity with benefits like Leave encashment and Provident Fund. The work schedule is from...

Need graduate freshers only for international chat process Excellent communication skills required both side cabs salary upto 22-23k in hand (ctc 25k) Rotational shifts and offs 5 days working Location: Gurugram Face to face interviews only, Interested may contact or dm: Taranpreet kaur: 7217649106

As a Client Support Executive at ProntoSys located in Thane, you will be responsible for delivering exceptional customer service and technical support to ensure customer satisfaction. You will engage with clients through various channels such as phone, email, and chat to address inquiries and resolve issues efficiently. Your role will involve account management tasks like setup, billing, and service inquiries, along with collecting and analyzing client feedback to identify areas for improvement. Key Responsibilities: - Respond promptly to client inquiries via phone, email, and chat. - Troubleshoot and resolve client issues efficiently, escalating when necessary. - Assist clients with account...

You will be joining Vee Healthtek as a Customer Support Executive in the medical billing department, working full-time during night shifts at our Pune office. In this role, your primary responsibility will be to provide exceptional customer support, ensuring high levels of customer satisfaction by offering online and technical support to our clients. Your qualifications should include strong skills in customer support, customer satisfaction, and online support. Additionally, you should possess excellent verbal and written communication skills, along with problem-solving and analytical abilities. The ability to work night shifts is essential for this position. While previous experience in med...

Lead and manage a team of Online IT Support. Provide end-to-end technical support and ensure service delivery at the client side. Deliver real-time online support to resolve IT-related queries and issues. Ensure timely renewals of IT services. Required Candidate profile Collaborate with the sales team by providing technical data, usage reports and client feedback. Coordinate and assist in product demos and online presentations for potential and existing clients.

You will be working as an Inside Sales Executive at SSRA, located in Rampur. Your primary responsibility will be to engage with potential customers, provide excellent customer support, ensure customer satisfaction, offer online support, and deliver technical assistance. Your daily tasks will include responding to customer inquiries, resolving issues, and maintaining records of client interactions. It is crucial for you to work closely with the sales team to drive revenue growth and maintain strong customer relationships. To excel in this role, you should possess strong customer service, customer support, and customer satisfaction skills. Experience in providing online support and technical a...

As a Customer Support Executive at Zybra Private Limited, your primary responsibility will be to ensure that our clients receive exceptional support for our automated accounting software. Your expertise in accounting software and GST, along with your effective communication and problem-solving skills, will be crucial in delivering top-notch service to our customers. Your proficiency in MS-Office and computer skills will enable you to navigate our systems seamlessly and provide timely solutions to customer queries. You will be expected to utilize your Customer Support, Customer Service, and Customer Satisfaction skills to address client needs effectively. Experience in managing Online Support...

As a Customer Support Executive at Sanskrutihomes, you will play a crucial role in ensuring customer satisfaction through effective problem-solving and assistance. Based in Jaipur, you will be responsible for managing daily customer interactions, addressing inquiries, providing technical support, and maintaining high levels of customer satisfaction. Your excellent communication skills, both written and verbal, will be essential in handling challenging situations and ensuring a positive customer experience. To excel in this role, you should possess Customer Support, Customer Service, and Customer Satisfaction skills, along with experience in Online Support and Technical Support. Proficiency i...

As an Application Engineer, you will be responsible for executing action plans to achieve set targets effectively. This includes optimizing resource utilization, developing competencies for application engineers, and managing receivables. You will also be involved in performing promotional activities such as trainings and demos, providing online support to customers, and preparing Standard Operating Procedures (SOPs). Furthermore, you will conduct component inspection cycle time studies, deliver customer trainings on CMM operations, and handle customer visits for technical issues and concerns. Additionally, you will be responsible for demoing CMM maintenance, inspecting components, and provi...

Role Description This is a full-time, on-site role for a Customer Support Executive located in Bengaluru. The Customer Support Executive will be responsible for managing customer inquiries, providing online and technical support, ensuring customer satisfaction, and delivering exceptional customer service. Daily tasks include responding to customer questions, troubleshooting issues, and collaborating with other departments to resolve customer concerns efficiently. Qualifications Customer Support and Customer Service skills Experience in Customer Satisfaction and handling Online Support Technical Support skills Strong communication and interpersonal skills Ability to work independently and han...

Join KritiLabs and become part of a collaborative culture where diverse professionals work together to achieve common goals. Our team values collaboration, inspiration, and support, providing you with opportunities for personal and professional growth. We are dedicated to helping our employees develop through training, mentorship programs, and career development initiatives. At KritiLabs, you will have the chance to work on innovative projects that challenge conventional thinking and drive innovation. We believe in maintaining a healthy work-life balance and offer flexible work arrangements to support our employees" needs. In addition, you can enjoy a comprehensive benefits package, includin...

We are conducting a scheduled hiring drive for the position of Sr. Technical Support Engineer Technical Support Process on Friday, 11th July 2025 at ActioHX Solutions Pvt. Ltd., Aundh, Pune. Note: Only shortlisted candidates will be invited for the interview. Last date to apply: 10th July 2025, 2:00 PM Mandatory Details: Total Experience: Relevant Experience: Current CTC Expected CTC Notice Period Available for F2F interview on 11-Jul-25 (Y/N): Please find the key details below: Experience: 1 to 2 years Work Location: Pune (Work from Office) Key Skills: Hardware knowledge, troubleshooting desktops/laptops/servers, ticketing tools, English communication, multitasking. Other: Flexible to work ...

The individual would work with worldwide refineries while based in Gurgaon. This is a data scientist role in which the person will provide online technical support (troubleshooting) to global refineries, with shift times determined by the refinery's location. It could be the early morning, late night, day, or evening shift. (Rotational shift). For Female Only 7 am - 3 pm and 9 am 5 pm shift Role & responsibilities Be agile, innovative, and customer-focused. Review operations with customers and assist with defining and quantifying customer benefits Monitoring different UOP technologies process and identifying areas for improvement/optimization and assets requiring enhanced focus. Provide read...