3 Online Operations Jobs

Manage the Order to Cash process for key accounts in both offline and online channels. The work includes building Customer collaboration, Order Management, Delivery management and Master Data process management to ensure that products arrive in India and are delivered to customers as per agreed terms. Key Performance Areas & Description Inbound Responsible for Monthly Order Upload process for all Brands & Retailers. Check if products are registered before the order are released. Shipment planning AIR/Ocean mode to meet monthly sales target. Ensures delivery of invoiced items Procuring new SKU (Stock Keeping Unit) launch details prior to start of next month ordering process. Setting up those SKUs in system/MRP (Material Requirement Planning) updation/ VAS (Value Added Services) updation/ Dechain check (life cycle of a product) viz-a-viz registration status Create file for customs, based on the Import Invoices to ensure timely Bill of Entry submission to avoid any demurrage / detention/ storage charges Ensure all shipments are recorded in the inbound tracker and communicated to Operations team & Maintaining monthly MIS of Supply Chain activity. Investigate discrepancy reports from Oevel, lodge claim with the source and obtain credit note for missing/damaged goods. Responsible for retailer communication on shipment arrival and sending order allocation report to internal and external customer, POD (Proof of Delivery) to cross dock warehouse and other report submission for month closing. Close shipment in the system Inwards/ complete documentation as per month end process. Product Cataloguing creation and sharing with Brand team and retailors as per set process. Be timely and deliver fast solutions. Handling NPL activity as per set processes. Monthly Reporting First Response time - First response time (FRT) between a customer sending their orders till Deliveries are created. (Order receipt to Delivery Creation). Open orders monthly reporting. Average Response Time of Customer Service activities. Service level accuracy. Average handle time. Catalogue Misalignment monthly. SLA Reports. Master Data Activity Check material master maintenance in SAP. Responsible of Price Master / Retailors Discount / Shipping route. Systems Operations and Maintenance (SRP) updation. Preparation of Order forms. Manage VAS database as per set guideline (Saleable & Non-Saleable). Maintain Custom duty advance record. Performing System tests of new brands in SAP prior to their launch. Others Perform other duties as assigned in line with the role and EL Corporate strategy. Manage credit note approvals. High sea sale documentation to be prepared. Dealing with custom notices as and when required and as advised by Logistics Manager. New door opening dispatch planning and delivery coordination. Manage gratis order for all store and corporate employees via SAP & Maintaining records.

We are looking for Store manager_ Dark Store Operations_ Reliance Retail Online Grocery in across Gujarat location. Job description 1. Manage day-to-day operations of the pre-receiving and receiving processes in the DC for the optimal operational efficiency of the processes 2. Manage the pre-receiving process effectively as per the standard operating procedures laid down by the company. Manage coordination with the vendors for getting the Advanced Shipment Notices for the timely scheduling of the Carriers for the receiving of merchandise in the DC 3. Ensure that the merchandise received is as per the ASN and Purchase orders in terms of quality and quantity and terms of delivery and record the receipt of merchandise in the system 4. Ensure that the receiving docks are made available to the carriers for unloading of the merchandise and schedule them as per the carrier schedules 5. Ensure the unloading operations are carried out in an efficient manner in order and as per the process to ensure the operational efficiencies 6. Ensure the effective use of the material handling equipment for unloading of merchandise and as per the procedures laid down by the company for different SKU handling in the Unloading during the receiving operations 7. Ensure safety norms are followed stringently during the receiving operations of merchandise to minimize the accidents. Initiate disciplinary actions against erring staff 8. Manage and monitors compliance with merchandise damage minimization efforts in order to ensure proper handling of merchandise. 9. Prepares the resource requirement plan in terms of manpower, MHE requirements and other resource requirements 10. Ensures effective handling of materials to prevent the damage to merchandise causing material losses Manage end-I end operations at dark store hubs Lead teams to fulfill online grocery order e6ciently Ensure real-time inventory & stock accuracy Drive performance metrics - speed, quality & ustomer experience Coilaborate with delivery partners & tech systems Interested Candidate share your profile Email- Vijay1.Tiwari@ril.com

We are seeking a licensed Pharmacist to join our healthcare team who will be responsible for dispensing medications accurately, counseling patients, maintaining inventory, purchase and ensuring compliance with pharmacy regulations. Required Candidate profile Diploma/Bachelor’s/Master’s in Pharmacy (D.Pharm/B.Pharm/M.Pharm). Valid pharmacist license from State Pharmacy Council Strong customer service and organization growth skills Data entry using M.Excel Perks and benefits Paid Time Off Flexible Work Hours Incentives