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5.0 - 7.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Description Onsite work opportunity. Overview Of The Role The Project Lead in the Contract Management Department oversees the quality and efficiency of contract management processes. This role includes managing the projects, ensuring compliance with service level agreements (SLAs), and upholding high-quality control standards. The Project Lead serves as a mentor and expert, guiding team members and providing feedback to improve their performance. Key responsibilities involve maintaining the quality of the project by conducting regular quality checks and making sure the guidelines approved by the client are adhered to, Query resolutions, tracking team metrics, creating reports for all the projects, and finalizing documents before they are sent to clients. The Project Lead works closely with the team to answer questions, provide guidance, and update client guidelines, ensuring all contractual obligations are met. In summary, the Project Team is essential to the success of the Contract Management Department by promoting quality, mentorship, and collaboration, which enhances the organization’s efficiency in contract management. Department Function: Contract Management Department The Contract Management Department manages the lifecycle of contracts with a team of trained lawyers experienced in Contract Lifecycle Management (CLM) tools. The department focuses on key areas like contract abstraction, Annotation, summarization, obligation management, and other contract management processes. Responsibilities Report and maintain project metrics to track performance and quality Perform quality control (QC) and quality assurance (QA) checks on projects Conduct high-level audits on QC’d documents to validate quality Provide feedback to reviewers and QC’ers Act as a mentor and role model for team members involved in the projects Review and finalize deliverables before sending them to clients Serve as a subject matter expert on various projects Draft and resolve client and team queries Support end-to-end QA processes and lead project training Assist Team Leads and Managers with QC strategy and reporting Ensure adherence to company standard operating procedures on projects Use checklist standards and adhere to quality protocols closely Help in updating and modifying guidelines for clients Qualifications 5-7 years’ experience Minimum LLB or BL (Bachelor of Laws) A minimum of 5-7 years’ experience in Contract Management with at least 2 to 4 years of experience in leading projects/managing projects Experience working on CLM tools like Ironclad, Contract Works, Conga, Icertis, Onit etc. LLM (Master of Laws) is an added advantage Relevant certifications in contract management or quality assurance are a plus Additional Optional Qualifications: Certifications on the Contract Lifecycle Management (CLM) tools (e.g., Ironclad, Contract Works, Conga, Icertis, Onit) Skills Ability to mentor and guide team members. Strong decision-making and problem-solving skills. Proficiency in performing quality checks and audits on documents. Attention to detail to ensure high-quality deliverables. Excellent verbal and written communication skills for effective interaction with team members and clients. Ability to draft clear and concise queries and reports. Strong organizational skills to manage multiple projects and deadlines. Ability to track and report team metrics effectively. Experience with Contract Lifecycle Management (CLM) tools (e.g., Ironclad, Contract Works, Conga, Icertis, Onit). Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Outlook). Strong ability to build relationships and work collaboratively with team members and stakeholders. Why You will Love Working for KLD At KLD we invest in employees and their families by placing their wellbeing first. We offer competitive total compensation that includes base pay, bonus opportunity, inclusive benefits, wellness programs, and perks. We use market and industry data to inform pay decisions while considering geography and labor markets, individual experience, and business needs. India compensation is based upon the local competitive market. Paid time off, that offers various time off options to help employees maintain a work-life balance, such as Casual, Earned, Sick, Special Leave, and Holidays! Ongoing learning and development, a focus on continuous professional development through various training and education reimbursement programs. A diverse and inclusive workplace where we all learn, grow, and achieve the greatest heights…together. A surrounding team of mission-driven individuals who genuinely love what they do. Free, fun, interactive and incentivized global wellness program that promotes the wellbeing of our employees. Our Cultural Values Entrepreneurs At Heart, We Are a Customer First Team Sharing One Goal And One Vision. We Seek Team Members Who Are Humble - No one is above another; we all work together to meet our clients’ needs and we acknowledge our own weaknesses Hungry - We all are driven internally to be successful and to continually expand our contribution and impact Smart - We use emotional intelligence when working with one another and with clients Our culture shapes our actions, our products, and the relationships we forge with our customers. Who We Are KLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 26 locations across 17 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients. Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management. KLDiscovery has been recognized as one of the fastest growing companies in North America by both Inc. Magazine (Inc. 5000) and Deloitte (Deloitte’s Technology Fast 500). Additionally, KLDiscovery is an Orange-level Relativity Best in Service Partner, a Relativity Premium Hosting Partner and maintains ISO/IEC 27001 Certified data centers. KLDiscovery is an Equal Opportunity Employer. Visit www.kldiscovery.com to learn more. Show more Show less
Posted 2 months ago
3.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this exciting work, you belong at Astellas! Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at www.astellas.com . This position is based in Bengaluru and will require some on-site work. Purpose And Scope As individual contributor of a team of individuals in Software Engineering, you will be a crucial player in driving our digital initiatives forward in our agile organizaion. Our agile operating model consists of two components – Digital Capability and Digital Execution . Digital Execution are about aligning multiple missions around business goals and facilitating collaboration on a larger scale. Digital Capability, on the other hand, focus on the growth and development of individuals within a specific expertise area. This dual structure enables us to scale agile practices efficiently while maintaining a focus on both product development and individual skill enhancement. A Software Engineer in an Agile Framework is a dynamic role that involves designing, developing, testing, and maintaining software solutions within the context of an Agile development process. This role requires a blend of technical expertise, teamwork, and adaptability to rapidly changing requirements. The Software Engineer works closely with cross-functional teams, including product owners, designers, and other engineers, to deliver high-quality software that meets user needs and business goals. You will be at the forefront of implementing innovative solutions and will have the opportunity to work on cutting-edge technologies in your field. Essential Job Responsibilities Agile Participation: Actively engage in Agile practices such as sprint planning, daily stand-ups, sprint reviews, and retrospectives. Contribute to the continuous improvement of the team's Agile processes. Software Development: Design, code, test, and debug software applications according to user stories and acceptance criteria defined in sprint planning. Ensure code quality and maintainability by adhering to best practices and coding standards. Collaboration: Work closely with product owners to understand the product backlog and help prioritize work. Collaborate with team members to solve technical challenges and ensure a cohesive solution. Testing and Quality Assurance: Write and execute unit tests, participate in peer code reviews, and contribute to automated testing efforts to ensure high-quality software releases. Continuous Integration/Continuous Deployment (CI/CD): Contribute to the CI/CD pipeline for automated building, testing, and deployment of applications. Embrace a "build it, run it, own it" mentality for all software developed. Technical Documentation: Create and maintain technical documentation for software design, development processes, and user guides to ensure knowledge sharing and best practices within the team. Adaptability: Quickly adapt to changing requirements and new technologies. Be open to receiving and providing feedback to continuously improve team performance and software quality. Problem-Solving: Employ strong problem-solving skills to address technical challenges and implement solutions that are efficient, scalable, and aligned with team goals. Qualifications Required Bachelor’s Degree in computer science, information technology, or related field (or equivalent experience) Minimum 3 - 5 years’ experience in technically configuring digital capability and supporting application portfolios. Individual to show competence in at least 1 of the 2 areas: A) Content, Data, and Protection Portfolio - Includes systems like OpenText Content Manager, ControlPoint, OneTrust B) Compliance, Risk, and Audit Portfolio - Includes systems like Riskonnect, Klaxon, Auditboard, ECAP - Corestream, Ethics Point, Echo, PWC THUB, Red Flag, Onit, Workshare Understanding application management (aging infrastructure and software currency), Software Lifecycle Compliance, End of life planning, and contributing to roadmap strategy. Ability to maintain and prioritize the configuration, testing, and delivery of portfolio of applications. Be the initial point of contact for logging and tracking such requests/changes. Proficiency in relevant tools, languages, and technologies, e.g., SAS, Java, C++, Python, R, SQL is highly beneficial. Proficiency in troubleshooting, code fixes, code deployment and performance tuning for applications. Working in a team to develop, execute and provide ongoing operational support for CI/CD pipeline. Able to evaluate the latest application features and determine their value for adoption. Knowledge of key business processes and how enterprise platforms and systems support these. Strong analytical and problem-solving aptitude with the ability to troubleshoot technical challenges. Confident and able to multi-task and manage expectations with competing priorities. Experience with Agile methodology and mindset. Ability to provide technical evaluation and time estimates for delivery. Excellent communication and interpersonal skills with ability to simplify technical complexities for different audiences. Demonstrated understanding of global pharmaceutical or healthcare technical delivery, providing exceptional customer service, and enabling strategic insights and decision-making. Preferred Relevant certifications in tools/platforms of the relevant application portfolio are advantageous. Able to support technical upgrade based on vendor hosted cadence (minor and major upgrade) by conducting technical impact assessment, addressing any technical issues, support the environment management, support testing, and document changes per the SLC process. Support system deliverables and provide technical feedback during internal and external vendor audit. Working Environment At Astellas we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas’ Responsible Flexibility Guidelines Category PlatformX Astellas is committed to equality of opportunity in all aspects of employment. EOE including Disability/Protected Veterans Show more Show less
Posted 2 months ago
5.0 years
0 Lacs
Pune, Maharashtra
On-site
Senior Solution Engineer Pune, Maharashtra | Fulltime Summary: As a Sr. Solution Engineer at Onit, you will play a critical role in providing exceptional technical support to clients utilizing our suite of products. You will be responsible for troubleshooting and resolving complex technical issues as well as performance optimization, ensuring that our clients have a seamless and successful experience with our solutions. This position offers an exciting opportunity to work cross-functionally with teams across Engineering, Product Management, and Professional Services to deliver world-class solutions and customer satisfaction. Key Responsibilities: Supporting the effort to ensure the highest levels of client satisfaction with our products and services, the Sr. Solution Engineer will have the following responsibilities and duties: Provide advanced technical support to clients, addressing complex technical issues and product inquiries related to Onit’s suite of solutions. Troubleshoot, diagnose, and resolve technical challenges across the product stack, delivering prompt and efficient solutions. Collaborate closely with internal teams, including Engineering, Product Management, and Professional Services, to ensure comprehensive resolution of client issues and to drive product enhancements. Identify and escalate recurring issues or patterns to the development teams to improve product functionality and reduce future support requests. Serve as a technical advisor to clients, offering insights and guidance on best practices for leveraging Onit’s products to meet business goals. Perform performance optimization of Onit’s products and solutions, ensuring efficient operation and resolving any performance bottlenecks or issues. Contribute to continuous improvement initiatives by providing feedback on product features, functionality, and customer requirements. Required Skills 5+ years of experience in advanced customer support, preferably within a SaaS (Software as a Service) environment. Proficiency in Ruby programming, with a general to advanced level of expertise. Working knowledge of Python and its application in software development and support. Prior experience working on integrations (e.g., Pentaho, Workato, API integrations, third-party systems). Solid understanding of programming fundamentals and source code management (e.g., algorithms, data structures, coding best practices, git, etc.) Demonstrated ability to quickly understand business requirements and expectations. Excellent verbal and written communication skills, with the ability to effectively articulate complex technical concepts to both technical and non-technical stakeholders. Detail-oriented with strong organizational skills. Prior experience working on Business Process automation/management tools is a plus. Liquid templating language experience is a plus. Excellent Microsoft Office Suite and general documentation proficiency. Strong multitasking skills with the ability to prioritize and manage multiple projects. simultaneously in a fast-paced environment. Experience in the legal industry is a plus but not required. Bachelor’s degree in computer science, MIS or a related discipline is preferred. About Onit We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions. We’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech. If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you. Xvp9RPditg
Posted 2 months ago
0 - 12 years
0 Lacs
Chennai, Tamil Nadu, India
Hybrid
Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in India and as such all normal working days must be carried out in India. Job Description Join us as a Technology Controls Manager You’ll be navigating the fast-changing landscape of technology risk to protect our customers and the day-to-day banking services they rely onIt's a role that will see you building and influencing strong relationships with senior stakeholders across the bank, giving you an excellent platform to boost your profileSurrounded by subject matter experts, inspiring innovators and technology specialists, this is your opportunity to access our expertise and vast industry knowledge to open doors to further career successWe're offering this role at vice president level What you'll do To keep pace with the evolving needs of our customers, we’re constantly investing in the latest cutting-edge technology to deliver a banking experience like no other. But new technology presents new and increasingly complex risks. And as we become increasingly reliant on systems, networks and devices in our day-to-day lives, the importance of safeguarding the banking services that our customers rely on is greater than ever – and this is where you can make an important impact as our Technology Controls Manager. Day to day, you’ll be: Identifying the risks presented by technology and helping our teams to understand and grab the opportunities they present tooExercising sound judgment to assess the potential impact of technology risks, along with their risk positionPartnering with senior leaders to develop and deliver remedial action plans for risks that fall outside of our risk appetiteChampioning a culture of proactive and pre-emptive risk management that empowers our people to unlock value, embrace new technologies and navigate risk with confidenceDemonstrating risk leadership and advocacy to develop relationships with colleagues and senior leaders that are built on trust The skills you'll need We’re looking for someone who can inspire confidence and build trust, and to do that your risk management expertise will be key. You’ll need a deep understanding of risk management methodologies too, along with practical experience managing regulatory and operational risks in a technology environment. You’ll also need: Knowledge of control and process design methodsA deep understanding of IT service management processesThe ability to benchmark the inherent resilience of technology architectureExperience of assessing and managing the efficacy of processes and controlsGreat communication, collaboration and stakeholder management skills
Posted 2 months ago
5 - 8 years
0 Lacs
Pune, Maharashtra, India
On-site
The Senior InfoSec Compliance Analyst will play a pivotal role in ensuring that Onit adheres to industry standards and regulatory requirements. This position involves analyzing, implementing, and maintaining compliance protocols, collaborating with internal teams, and providing strategic insights to enhance our security posture. Responsibilities: Lead the planning and execution of security audits (e.g., ISO 27001, SOC 2, PCI DSS, HIPAA, NIST, GDPR).Assess, implement, and maintain new compliance frameworks or controls, leading cross-functional projects for certifications or attestations (e.g., achieving new levels of SOC 2, ISO 27001, or industry-specific standards).Lead compliance-related projects, including process improvements, tool implementations (e.g., GRC platforms), and policy roll-outs.Oversee and coordinate penetration testing activities and manage third-party penetration testing vendors.Complete and manage responses to customer security and privacy questionnaires, providing evidence of controls to support sales.Perform risk assessments; document findings and collaborate with stakeholders to mitigate risks.Develop, review, and maintain security policies, procedures, and standards.Serve as the point of contact for compliance-related incidents and inquiries, conducting investigations and documenting findings.Support vendor management by performing third-party security assessmentsMentor and coach junior analysts, promoting a team culture of knowledge-sharing and professional growth. Qualifications/SkillsBachelor’s degree in Information Security, Computer Science, or a related field.Minimum of 6-8 years of experience in years of experience in information security compliance, risk management, or IT audit.Proven experience managing and implementing major compliance frameworks (e.g., ISO 27001, SOC 2, NIST, PCI DSS, HIPAA, GDPR, etc.).Hands-on experience with penetration testing oversight and third-party risk assessments.Track record of leading or participating in successful compliance audits, certifications, and attestation projects.Experience managing multiple compliance projects and initiatives simultaneously.Ability to lead cross-functional teams and work collaboratively across departments.Self-motivated and proactive, with strong organizational and time-management skills.Strong analytical, investigative, and problem-solving skills.Strong written and verbal communication skills.Audit experience working with Enterprise SaaS software is a plus.Auditing knowledge of AWS and cloud infrastructures a plus.Professional certifications such as CISA, CISSP, or similar strongly desired. About OnitOnit is a global leader in enterprise workflow solutions for legal, compliance, sales, IT, HR, and finance departments. With Onit, companies can transform best practices into smarter workflows, better processes, and operational efficiencies. Onit focuses on enterprise legal management, matter management, spend management, contract lifecycle management, and legal holds, transforming how global Fortune 500 companies and corporate legal departments bridge the gap between systems of record and systems of engagement.
Posted 2 months ago
5 - 8 years
0 Lacs
Pune, Maharashtra, India
On-site
Position SummaryThe Senior Operations Analyst will play a critical role in driving operational excellence by analyzing performance metrics, optimizing business processes, and delivering actionable insights across the customer experience (CX) organization. This individual will maintain reporting for weekly and monthly leadership updates, support operational planning, deliver data-driven insights, and collaborate with cross-functional teams to identify and implement improvements. We are seeking a proactive, innovative, and results-driven professional who thrives in a dynamic environment and takes ownership of their work. This role offers the opportunity to help us elevate the organization by lead initiatives that improve efficiency, elevate customer outcomes, and enable data-driven decision-making across the organization. We encourage candidates from diverse backgrounds to apply. Key ResponsibilitiesDevelop and maintain dashboards, scorecards, and KPI reports to monitor operational performance across Customer Experience, Professional Services, and Support teams.Analyze key performance indicators (KPIs) to identify trends, anomalies, and areas for improvement.Conduct root cause analysis on key performance trends, including customer churn, service delivery issues, and efficiency gaps.Collaborate with Finance, Accounting, and cross-functional stakeholders to align operational planning with business goals, including project-level profitability, cost tracking, and resource utilization.Support revenue and cost modeling with an operational lens to improve planning accuracy and drive strategic prioritization.Build scalable, user-friendly reporting tools in Excel or BI platforms to support leadership reviews and board reporting.Own the analysis of renewal risks, loss reasons, and customer lifecycle metrics to support retention strategies.Partner with CX leaders to define and refine KPIs for service excellence, process efficiency, and customer health. Qualifications and Skills Bachelor’s degree required; MBA or equivalent is a plusMinimum of 7 years of experience in operations, consulting, finance, or a related role.Strong analytical skills with expertise in business analysis, operational & KPI reporting.Proficiency with excel. Excel modeling and experience with data visualization tools a plus.Ability to translate complex data into actionable insights for operational leaders.Familiarity with financial concepts (forecasting, cost modeling) in a business operations context.Strong collaboration and communication skills across departments, including Customer Success, Delivery, and Finance.Self-starter with a results-oriented mindset and ability to work independently in fast-paced environments. LocationPreferred location: Pune, India About OnitOnit is a global leader in enterprise workflow solutions for legal, compliance, sales, IT, HR, and finance departments. With Onit, companies can transform best practices into smarter workflows, better processes, and operational efficiencies. Onit focuses on enterprise legal management, matter management, spend management, contract lifecycle management, and legal holds, transforming how global Fortune 500 companies and corporate legal departments bridge the gap between systems of record and systems of engagement.
Posted 3 months ago
3 years
0 Lacs
Pune, Maharashtra, India
On-site
Position SummaryThe Resource Manager will be responsible for managing end-to-end resource management for services, including planning, identifying, and allocating resources for projects. This role requires working closely with delivery managers, business leaders, and individual contributors to ensure smooth operations. The ideal candidate will drive strategic resource management, forecasting, and demand-supply management while maintaining high client utilization rates. We are seeking a proactive, innovative, and results-driven individual who thrives in a dynamic environment and is eager to take ownership of their work. The role provides an opportunity to lead initiatives, drive improvements, and make a measurable impact on business success. We encourage candidates with diverse perspectives and backgrounds to apply. Key ResponsibilitiesPlan, identify, and allocate resources for projects, ensuring alignment with business needs.Interact with delivery managers to understand and assess resource requirements.Coordinate with contractors, project managers, and business leaders to support global resource management.Manage forecasting, demand, and supply management to optimize resource utilization.Ensure high client utilization rates of greater than 70%.Support business leads by advising on best practices for staffing projects, pyramid correction, and utilization target achievement.Prepare and share the Demand and Supply tracker with senior management for weekly review calls.Drive initiatives for fresher intake, operational efficiency, and cost optimization. Qualifications and Skills The ideal candidate has a minimum of 7 years of experience in resource management or a related role. 3 years resource management experienceStrong working knowledge of PSA (Professional Services Automation) tools, ideally Kantata, but experience with similar tools such as Financial Force or OpenAir is acceptable.Proficiency in Salesforce and experience with updating staffing in a PSA tool.Expertise in managing staffing for resources across onshore and offshore locations.Strong knowledge of Excel with the ability to perform basic reporting and analysis.Understanding of key KPIs related to utilization, including billable and effective utilization, concessions, and non-billed time.Excellent communication skills in English, with a proactive and assertive approach.Strong leadership skills with the ability to work independently and remotely if needed.A go-getter attitude with a focus on driving results and achieving operational excellence.Ability to work in a dynamic and fast-paced environment while maintaining high levels of professionalism and accountability.Strong interpersonal skills and the ability to engage effectively with cross-functional teams. LocationPreferred location: Pune, India About OnitOnit is a global leader in enterprise workflow solutions for legal, compliance, sales, IT, HR, and finance departments. With Onit, companies can transform best practices into smarter workflows, better processes, and operational efficiencies. Onit focuses on enterprise legal management, matter management, spend management, contract lifecycle management, and legal holds, transforming how global Fortune 500 companies and corporate legal departments bridge the gap between systems of record and systems of engagement.
Posted 3 months ago
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