20 Onit Jobs

About Onit Onit is a global leader in enterprise workflow solutions for legal, compliance, sales, IT, HR, and finance departments. With Onit, companies can transform best practices into smarter workflows, better processes, and operational efficiencies. Onit focuses on enterprise legal management, matter management, spend management, contract lifecycle management, and legal holds, transforming how global Fortune 500 companies and corporate legal departments bridge the gap between systems of record and systems of engagement. Position Summary The Lead IT Infrastructure will be responsible for managing and maintaining all IT Projects and Critical tickets. Project and stakeholder management ensuring seamless execution of IT Projects. Technical expertise in SSO, SPO, OD, MS Teams, PowerShell, Intune, Email Security, Exchangeand IAM is essential for this role, as is the ability to troubleshoot and resolve issues related to various applications and Microsoft 365 services. Key Skills - Microsoft Entra Suite, Security & Endpoint Management Experience: • Hands-on experience in IT Infrastructure, Identity & Access Management (IAM), MS Teams, OneDrive, SharePoint and Security. Responsibilities: • Expertise in Microsoft Entra Suite, including IAM, SSO, App Registration, AD Connect, and Tenant Migrations. • Lead M365 and Entra ID migrations, covering hybrid identity, Exchange Online, MS Teams, OneDrive, and SharePoint. • OneLogin to Entra SSO migration • Box, Dropbox, Google Workspace to SPO and OneDrive Migration. • Slack to MS Teams Migration understanding and knowledge. • Implement and manage Mimecast for email security and threat protection. • Configure and optimize Cloudflare for web security and performance. • Manage email authentication protocols (DKIM, DMARC, SPF) for enhanced security. • Deploy and maintain CrowdStrike for endpoint security and threat detection. Requirements: • 10+ years of experience in Microsoft Entra ID (Azure AD), IAM, and M365 migrations. • Strong hands-on experience with Exchange Online, Teams, OneDrive, and SharePoint migrations. • Solid knowledge of email security best practices, cloud security, and endpoint protection tools. • Migration, Project and stakeholder management experience. • Knowledge of migration tools like Sharegate, Cloudfuze, Quest, Netwoven. • Knowledge of Slack collaboration tools would be a plus. • Knowledge of GDPR, ISO 27001 process and compliance Show more Show less

Job Title - Testing Analyst, Corporate Technology Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this exciting work, you belong at Astellas! Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at www.astellas.com. This position is remote and is based in Bangalore, India. At Astellas we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas’ Responsible Flexibility Guidelines. www.astellas.com . This position is based in Bengaluru and will require some on-site work. Purpose And Scope As individual contributor of a team of individuals in a specific area of digital expertise, you will be a crucial player in driving our digital initiatives forward in our agile organization. Our agile operating model consists of two components – Digital Capability and Digital Execution. Digital Execution are about aligning multiple missions around business goals and facilitating collaboration on a larger scale. Digital Capability, on the other hand, focus on the growth and development of individuals within a specific expertise area. This dual structure enables us to scale agile practices efficiently while maintaining a focus on both product development and individual skill enhancement. A Testing Analyst is responsible for designing, implementing, and overseeing the quality assurance and testing protocols for their company's products to ensure they meet industry and company standard. The role requires a blend of business acumen, understanding of technical architectures, and the ability to communicate effectively with both business stakeholders and technical teams This role requires a meticulous approach to testing and a deep understanding of various testing methodologies and tools. You will be at the forefront of implementing innovative solutions and will have the opportunity to work on cutting-edge technologies in your field. Essential Job Responsibilities Agile Collaboration and Communication: Actively participate in all phases of the Agile development process, including planning, refinement, review, and retrospective meetings. Work closely with the Product Owner to understand requirements and ensure that acceptance criteria are clear and testable. Communicate effectively with developers and other team members to ensure a mutual understanding of the product and its challenges. Test Planning and Execution: Develop and maintain test strategies and plans that align with the sprint goals and overall project objectives. Create detailed, effective test cases and scripts based on user stories and acceptance criteria. Execute manual and automated tests during sprints to ensure continuous integration and deployment readiness. Quality Assurance and Control: Serve as a quality gatekeeper, ensuring that all deliverables meet the required standards before they are deployed. Monitor all stages of software creation to identify system malfunctions and help diagnose software issues. Defect Management: Identify, log, and track defects and inconsistencies. Work closely with the development team to facilitate quick resolutions. Provide feedback and recommendations to developers on software usability and functionality. Automation and Tool Utilization: Implement and manage testing tools and frameworks to support effective testing and results reporting. Contribute to the enhancement of automated testing practices and tools. Continuous Improvement: Participate in retrospective meetings to suggest improvements to make the development process more efficient. Stay up to date with new testing tools, methodologies, and best practices in Agile testing. Qualifications Required Bachelor’s degree in Computer Science, Engineering, or related field Minimum 3 years’ proven experience as a Test Analyst, Test Engineer or similar role Experience working on ServiceNow & Walkme applications. Certifications such as ISTQB or CSTE is preferred Individual to have hands-on experience in testing in at least 2 of the 5 business areas: Content, Data, and Protection Management (Corporate Websites, OpenText Content Manager, ControlPoint, OneTrust, etc.) Supplier and Contract Management (ARAVO, MyContract, myBuy, OnSpring (Savings Tracking), Vizibl (Supplier Tool) , etc.) Compliance, Risk, and Audit Management (Riskonnect, Klaxon, Auditboard, ECAP - Corestream, Ethics Point, Echo, PWC THUB, Red Flag, Onit, Workshare, etc.) Learning Management (EBSCO, NXLevel, Harvard, etc.) Business Life Cycle (Sigma, Wave, Anaqua, Asana, etc.) Strong knowledge of software QA methodologies, tools, and processes Knowledge of integration with 3PL warehouse solutions. Experience in writing clear, concise, and comprehensive test plans and test cases Hands-on experience with both white box and black box testing Experience with automated testing tools Excellent analytical and problem-solving skills Strong organizational and project management skills Excellent communication and teamwork skills Experience with performance and/or security testing Familiarity with programming languages and scripting preferred Preferred Life Sciences / Pharma industry experience Agile Champion: Adherence to DevOps principles and a proven track record with CI/CD pipelines for continuous delivery Strong knowledge of testing processes and methods, and in using testing tools like ALM Knowledge of low code automation test tools Working Environment At Astellas we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas’ Responsible Flexibility Guidelines. Category Platformx Astellas is committed to equality of opportunity in all aspects of employment. EOE including Disability/Protected Veterans Show more Show less

Summary Position Summary Job Summary: Legal Invoice Reviewer We are looking for a Legal Invoice Reviewer to join our team. The candidate will be responsible for reviewing and managing legal invoices, ensuring compliance with billing guidelines, and supporting our legal spend management processes. Key Responsibilities: Manage Invoice Processing including first-level invoice review to ensure compliance with Outside Counsel Billing Guidelines. Verify compliance with legal billing guidelines by law firm and vendor submitting invoices. Verify the accuracy of the UTBMS task codes (Fee, Activity and Expense codes) applied to invoice line items. Document reasons for any adjustments made to invoice line items, identifying the billing guideline violated and the rationale for the amount adjusted. Forward the audited legal bill through the review chain as required. Demonstrated superior ability to review, analyze and evaluate legal fee and cost/expense invoice entries and to exercise discretion and sound judgment when making audit and adjustment decisions. Follow exceptions if there are any for specific matters, vendors, or timekeepers i.e., specific billing guidelines from clients. Handle various tasks of eBilling i.e., submission of invoices in pdf and electronic format (LEDES file) to various eBilling platforms – Onit, Passport, Tymetrix, Legal Tracker, Coupa, CounselGo, ARIBA. Handling client billing rejections and amending the invoice as per comments received from client billing team Collaborate with auditing colleagues and Program leaders in multiple regions to ensure auditing is conducted in line with Program goals, a shared auditing methodology and a common global process Advanced understanding of legal terminology and claims legal situations required. Generate monthly reports regarding identified violations, adjustments, overrides, realized savings etc., for client through excel and PowerBI Expertise in a wide range of methodologies including spend reviews, strategy reviews, spend assessments, rate analysis, firm performance review, etc. Conduct periodic audit and data analysis to support management in collecting performance metrics for internal use and use with clients and law firms. Developing and managing all process-related documents, such as playbooks, exception lists, and rejection language. Self-motivated with an ability to work independently and with very limited supervision after training. Qualifications: 2-4 years of experience in a legal services or legal bill auditing environment, including: Experience with legal billing processes. Have advanced knowledge of MS Word & Excel, and good knowledge of other eBilling and matter management tools using by law firms worldwide. Strong attention to detail and analytical skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Proficiency in using eBilling systems and related software. Required Competencies: Communications: Strong communications skills and the ability to organize and motivate team members in a matrix environment are essential. Teamwork: Must work collaboratively with people within team while providing inputs, suggestions, feedback for process improvements. Critical Thinking: Able to firmly understand the nuances of language and think critically about the meaning behind cryptic language and legal jargon. Problem Solving: Capable of independent thinking and rendering sound decisions. Takes quick actions to identify and resolve the cause of any problem. Proactive in nature. Leadership: Exhibits individual control over day-to-day responsibilities as well as the ability to work collaboratively with other team members to produce results. Planning and Organizing: Must be able to implement plans with the purpose of achieving short- and long-term goals. Must be able to prioritize to accomplish these goals in a given time period. Technology: Has the ability to partner with experts in the technology field to identify technology gaps and requirements necessary to develop position and impactful solutions. Learning: Ability to acquire new or modify existing knowledge to support a changing marketplace and workforce. Can demonstrate a capability to learn by study, experience, or instruction. Tools: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Reporting Tools – Tableau, PowerBI, SQL, etc. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 301707 Show more Show less

Senior System Administrator Location: Pune, Maharashtra, India Onit, Inc. is seeking a Senior Systems Administrator to manage and optimize a diverse global IT cloud infrastructure. The role focuses on Microsoft 365, Entra ID, SSO, Exchange administration, Email Security (Mimecast), and IT governance while contributing to cross-functional initiatives. Key Responsibilities: Microsoft 365 & Exchange Administration: Manage user accounts, licensing, permissions, and roles across multiple M365 tenants. Manage Exchange Online mail flow, retention policies, and security measures (Mimecast). Implement security protocols like MFA, Conditional Access, and threat management. Migrate and Manage One Drive, SharePoint and MS Teams. Ensure compliance with regulations (e.g., GDPR) and manage eDiscovery and audit logs. Platform Optimization: Monitor platform performance and usage, recommend cost-saving optimizations. Develop governance policies and stay updated on the Microsoft roadmap. Backup, Recovery, and Security: Configure backup solutions and update disaster recovery plans. Utilize Mimecast for filtering, encryption, archiving, and continuity. IT Infrastructure Support: Manage hosting, domain, and Cloudflare. Collaborate on AWS infrastructure projects. Required Skills: 8+ years as Global Admin for M365, Entra ID & Exchange administration, including automation and migrations. Proficiency in PowerShell for scripting and administration. Expertise in email security (Mimecast), protocols (SMTP, POP3, IMAP) & Security Standards (SPF, DKIM, DMARC) Experience with Azure AD, IAM, and compliance frameworks (NIST, GDPR, ISO 27001). Knowledge of CrowdStrike, Cloudflare, and Zero-Trust principles. Preferred Certifications: MS-102: Microsoft 365 Administrator Microsoft 365 Certified : Messaging Administrator Associate SC-300: Microsoft Identity and Access Administrator About Onit: Onit is a global leader in enterprise workflow solutions, transforming business processes in Legal, IT, HR, and Finance with cutting-edge platforms and smarter workflows. Show more Show less

The Senior InfoSec Compliance Analyst will play a pivotal role in ensuring that Onit adheres to industry standards and regulatory requirements. This position involves analyzing, implementing, and maintaining compliance protocols, collaborating with internal teams, and providing strategic insights to enhance our security posture. Responsibilities: Lead the planning and execution of security audits (e.g., ISO 27001, SOC 2, PCI DSS, HIPAA, NIST, GDPR). Assess, implement, and maintain new compliance frameworks or controls, leading cross-functional projects for certifications or attestations (e.g., achieving new levels of SOC 2, ISO 27001, or industry-specific standards). Lead compliance-related projects, including process improvements, tool implementations (e.g., GRC platforms), and policy roll-outs. Oversee and coordinate penetration testing activities and manage third-party penetration testing vendors. Complete and manage responses to customer security and privacy questionnaires, providing evidence of controls to support sales. Perform risk assessments; document findings and collaborate with stakeholders to mitigate risks. Develop, review, and maintain security policies, procedures, and standards. Serve as the point of contact for compliance-related incidents and inquiries, conducting investigations and documenting findings. Support vendor management by performing third-party security assessments Mentor and coach junior analysts, promoting a team culture of knowledge-sharing and professional growth. Qualifications/Skills Bachelor’s degree in Information Security, Computer Science, or a related field. Minimum of 6-8 years of experience in years of experience in information security compliance, risk management, or IT audit. Proven experience managing and implementing major compliance frameworks (e.g., ISO 27001, SOC 2, NIST, PCI DSS, HIPAA, GDPR, etc.). Hands-on experience with penetration testing oversight and third-party risk assessments. Track record of leading or participating in successful compliance audits, certifications, and attestation projects. Experience managing multiple compliance projects and initiatives simultaneously. Ability to lead cross-functional teams and work collaboratively across departments. Self-motivated and proactive, with strong organizational and time-management skills. Strong analytical, investigative, and problem-solving skills. Strong written and verbal communication skills. Audit experience working with Enterprise SaaS software is a plus. Auditing knowledge of AWS and cloud infrastructures a plus. Professional certifications such as CISA, CISSP, or similar strongly desired. About Onit Onit is a global leader in enterprise workflow solutions for legal, compliance, sales, IT, HR, and finance departments. With Onit, companies can transform best practices into smarter workflows, better processes, and operational efficiencies. Onit focuses on enterprise legal management, matter management, spend management, contract lifecycle management, and legal holds, transforming how global Fortune 500 companies and corporate legal departments bridge the gap between systems of record and systems of engagement. Show more Show less

Senior Solution Engineer Pune, Maharashtra | Fulltime Summary: As a Senior Solution Engineer at Onit, you will play a critical role in providing exceptional technical support to clients utilizing our suite of products. You will be responsible for troubleshooting and resolving complex technical issues as well as performance optimization, ensuring that our clients have a seamless and successful experience with our solutions. This position offers an exciting opportunity to work cross-functionally with teams across Engineering, Product Management, and Professional Services to deliver world-class solutions and customer satisfaction. Key Responsibilities: Supporting the effort to ensure the highest levels of client satisfaction with our products and services, the Sr. Solution Engineer will have the following responsibilities and duties: Provide advanced technical support to clients, addressing complex technical issues and product inquiries related to Onit’s suite of solutions. Troubleshoot, diagnose, and resolve technical challenges across the product stack, delivering prompt and efficient solutions. Collaborate closely with internal teams, including Engineering, Product Management, and Professional Services, to ensure comprehensive resolution of client issues and to drive product enhancements. Identify and escalate recurring issues or patterns to the development teams to improve product functionality and reduce future support requests. Serve as a technical advisor to clients, offering insights and guidance on best practices for leveraging Onit’s products to meet business goals. Perform performance optimization of Onit’s products and solutions, ensuring efficient operation and resolving any performance bottlenecks or issues. Contribute to continuous improvement initiatives by providing feedback on product features, functionality, and customer requirements. Required Skills 5+ years of experience in advanced customer support, preferably within a SaaS (Software as a Service) environment. Proficiency in Ruby programming, with a general to advanced level of expertise. Working knowledge of Python and its application in software development and support. Prior experience working on integrations (e.g., Pentaho, Workato, API integrations, third-party systems). Solid understanding of programming fundamentals and source code management (e.g., algorithms, data structures, coding best practices, git, etc.) Demonstrated ability to quickly understand business requirements and expectations. Excellent verbal and written communication skills, with the ability to effectively articulate complex technical concepts to both technical and non-technical stakeholders. Detail-oriented with strong organizational skills. Prior experience working on Business Process automation/management tools is a plus. Liquid templating language experience is a plus. Excellent Microsoft Office Suite and general documentation proficiency. Strong multitasking skills with the ability to prioritize and manage multiple projects. simultaneously in a fast-paced environment. Experience in the legal industry is a plus but not required. Bachelor’s degree in computer science, MIS or a related discipline is preferred. About Onit We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions. We’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech. If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you. Show more Show less

Prompt Engineer Onit - Pune, Maharashtra, India - Full Time The Prompt Engineer will be responsible for creating and developing AI solutions that enhance operational efficiencies. This role combines hands-on programming with prompt engineering. It requires a deep understanding of natural language processing (NLP) and the ability to work closely with various business units to build and integrate AI components, ensuring effective interactions between AI models and business needs. This role requires proficiency in programming languages, such as Python, and provides opportunities to expand expertise across AI frameworks and deployment architectures. Key Responsibilities: Develop and refine prompts for AI systems to generate desired outputs. Build and integrate internal solutions that interact with LLMs. Work with business units to understand their needs and translate them into effective AI prompts. Collaborate with business units to interpret needs and integrate prompts into actionable AI solutions. Develop and test AI applications, and validate prompts, in line with ethical, data privacy and security standards. Provide training and support to business users on how to use AI solutions. adjusting Apply data insights and monitor performance to enhance solutions. Ensure prompts comply with data privacy and security standards. Required Skills and Qualifications: 4+ years of proven experience in experience in developing and deploying business solutions and working with AI technology. Strong programming skills in languages such as Python, Node.JS, JavaScript, React. Excellent communication skills and the ability to translate business requirements into technical specifications. Analytical mindset with strong problem-solving abilities. Familiarity with AI and machine learning frameworks and tools (e.g., TensorFlow, PyTorch). Understanding of data privacy and security considerations in AI applications. Nice to have: Knowledge of business process automation and optimization. Certification in AI or related technologies. Familiarity with Microsoft Copilot Studio, Power Apps, and Power BI. Experience with large language models (LLMs) and their application in business settings. Qualification: Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, or a related field. About Onit Onit is a global leader of enterprise workflow solutions for legal, compliance, sales, IT, HR and finance departments. Our solutions transform best practices into smarter workflows, better processes and operational efficiencies. With a focus on enterprise legal management, matter management, spend management, contract management and legal holds, we operate globally and help transform the way Fortune 500 companies and billion-dollar legal departments bridge the gap between systems of record and systems of engagement. We help customers find gains in efficiency, reduce costs and automate transactions faster. Show more Show less

We are looking for smart engineers who are enthused when they see a problem and can't stop themselves until it is solved; who have a strong desire to provide solutions to customer issues in a fast paced environment; and who are energised with the prospect of directly interacting with our customers, most of whom are from Fortune 500 companies. If you have exposure to relational databases, have basic proficiency in SQL and any programming language, we will provide the rest of the training for you, on this exciting journey. Do apply! In this role, you'll lead all technical aspects of implementations, which includes collecting requirements, building workflows, user interfaces, security profiles, reports, training/demonstrating, handling issues, and much more. The Role: You can code in some capacity (in any language), and have built one or more basic to moderately advanced programs. While the Onit platform is primarily a "low-code" solution, a general understanding of programming fundamentals will be important to your success You enjoy working in a fast paced and dynamic environment, with minimal oversight and direction You take responsibility for projects end-to-end, from idea to completion Provide assistance to colleagues where needed Work well in both individual and team settings Participate effectively as an individual and team contributor within a multifaceted technology environment Support delivery and implementation services as necessary Mandatory Skills: Relational Database experience - designing database schemas, working with multiple tables Basic knowledge of HTML, CSS and JavaScript General understanding of programming fundamentals Demonstrated ability to quickly understand business requirements and expectations Excellent verbal and written communication skills Detail-oriented with strong organizational skills Desired Skills: 2 - 4 years of related application support or software implementation experience is preferred. Prior experience working on integrations is a plus Prior experience working on Business Process automation / management tools is a plus Liquid templating language experience a plus Excellent Microsoft Office Suite and general documentation proficiency Ability to multi-task and prioritize across several projects simultaneously Qualifications: Bachelor's degree in computer science, MIS or similar discipline preferred About Onit : Onit creates solutions that transform best practices into smarter workflows, better processes and operational efficiencies. We do this for legal, compliance, sales, IT, HR and finance departments. We specialize in enterprise legal management, matter management, spend management, contract management and legal holds. We also specialize in AI/ML (NLP) based models for our platform for contract reviews. Onit partners with businesses to build custom enterprise-wide software solutions that can be implemented quickly, are easy to use, and drive better decisions. Show more Show less

About Onit Onit is a global leader in enterprise workflow solutions for legal, compliance, sales, IT, HR, and finance departments. With Onit, companies can transform best practices into smarter workflows, better processes, and operational efficiencies. Onit focuses on enterprise legal management, matter management, spend management, contract lifecycle management, and legal holds, transforming how global Fortune 500 companies and corporate legal departments bridge the gap between systems of record and systems of engagement. Position Summary The System Administrator will be responsible for managing and maintaining our basic IT Infrastructure, ensuring seamless onboarding and offboarding processes, and providing support for both Windows and Mac systems. Proficiency in Microsoft Intune, JAMF, and Entra is essential for this role, as is the ability to troubleshoot and resolve issues related to various applications and Microsoft 365 services. This role would be part of 18*5 Global support team. Key Responsibilities • Onboarding and Offboarding: o Manage user accounts, permissions, and access rights. o Provision and configure software for Mac and Windows systems for new employees o Ensure secure and efficient onboarding / offboarding processes. o Utilize defined checklists to ensure accurate completion of tasks and address IT support requests • Device Management: o Drive efficient laptop management using Jamf and Intune, from initial configuration to ongoing maintenance. o Develop and implement comprehensive security protocols for device enrollment and software updates. o Proactively manage endpoint security threats through CrowdStrike's detection and response capabilities. • Intune and JAMF Administration: o Manage Windows devices using the full spectrum of Microsoft Intune, encompassing policy implementation and development. o Proactively manage macOS devices with JAMF leveraging advanced policy and automation techniques. o Develop and implement policies, profiles, and compliance settings using Jamf, Intune, Entra, and CrowdStrike to meet organizational needs. • Application Support: o Resolve complex application issues through advanced troubleshooting, ensuring minimal disruption to business operations and to end user. o Manage user access and permissions across applications, ensuring security and compliance while efficiently addressing IT support tickets. o Provide expert remote support to users across the US and globally, ensuring consistent and timely resolution of technical issues. o Maintain and troubleshoot small office networks, including internet connectivity and access control, ensuring seamless infrastructure operation. o Maintain accurate IT asset inventory, comprehensive documentation, and standardized procedures, ensuring efficient troubleshooting and knowledge transfer. • IT Project o Supporting ongoing IT Project and learning new technologies. Qualifications and Skills • Bachelor’s degree in information technology, Computer Science, or a related field. • 5+ years of experience in system administration. • Demonstrated proficiency in Windows, Meraki and macOS environments. • Extensive hands-on experience with Microsoft Intune, JAMF, Entra, Google Workspace, SharePoint, Teams, and Microsoft 365 admin. • Proven ability to troubleshoot complex issues, particularly within the Microsoft 365 suite. • Exceptional communication and interpersonal skills, with the ability to collaborate effectively across teamsand different departments. • Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator, JAMF Certified Associate) are a significant advantage. Show more Show less

Position Summary The Senior Operations Analyst will play a critical role in driving operational excellence by analyzing performance metrics, optimizing business processes, and delivering actionable insights across the customer experience (CX) organization. This individual will maintain reporting for weekly and monthly leadership updates, support operational planning, deliver data-driven insights, and collaborate with cross-functional teams to identify and implement improvements. We are seeking a proactive, innovative, and results-driven professional who thrives in a dynamic environment and takes ownership of their work. This role offers the opportunity to help us elevate the organization by lead initiatives that improve efficiency, elevate customer outcomes, and enable data-driven decision-making across the organization. We encourage candidates from diverse backgrounds to apply. Key Responsibilities Develop and maintain dashboards, scorecards, and KPI reports to monitor operational performance across Customer Experience, Professional Services, and Support teams. Analyze key performance indicators (KPIs) to identify trends, anomalies, and areas for improvement. Conduct root cause analysis on key performance trends, including customer churn, service delivery issues, and efficiency gaps. Collaborate with Finance, Accounting, and cross-functional stakeholders to align operational planning with business goals, including project-level profitability, cost tracking, and resource utilization. Support revenue and cost modeling with an operational lens to improve planning accuracy and drive strategic prioritization. Build scalable, user-friendly reporting tools in Excel or BI platforms to support leadership reviews and board reporting. Own the analysis of renewal risks, loss reasons, and customer lifecycle metrics to support retention strategies. Partner with CX leaders to define and refine KPIs for service excellence, process efficiency, and customer health. Qualifications and Skills Bachelor’s degree required; MBA or equivalent is a plus Minimum of 7 years of experience in operations, consulting, finance, or a related role. Strong analytical skills with expertise in business analysis, operational & KPI reporting. Proficiency with excel. Excel modeling and experience with data visualization tools a plus. Ability to translate complex data into actionable insights for operational leaders. Familiarity with financial concepts (forecasting, cost modeling) in a business operations context. Strong collaboration and communication skills across departments, including Customer Success, Delivery, and Finance. Self-starter with a results-oriented mindset and ability to work independently in fast-paced environments. Location Preferred location: Pune, India About Onit Onit is a global leader in enterprise workflow solutions for legal, compliance, sales, IT, HR, and finance departments. With Onit, companies can transform best practices into smarter workflows, better processes, and operational efficiencies. Onit focuses on enterprise legal management, matter management, spend management, contract lifecycle management, and legal holds, transforming how global Fortune 500 companies and corporate legal departments bridge the gap between systems of record and systems of engagement. Show more Show less

Senior System Administrator Location: Pune, Maharashtra, India Onit, Inc. is seeking a Senior Systems Administrator to manage and optimize a diverse global IT cloud infrastructure. The role focuses on Microsoft 365, Entra ID, SSO, Exchange administration, Email Security (Mimecast), and IT governance while contributing to cross-functional initiatives. Key Responsibilities: Microsoft 365 & Exchange Administration: Manage user accounts, licensing, permissions, and roles across multiple M365 tenants. Manage Exchange Online mail flow, retention policies, and security measures (Mimecast). Implement security protocols like MFA, Conditional Access, and threat management. Migrate and Manage One Drive, SharePoint and MS Teams. Ensure compliance with regulations (e.g., GDPR) and manage eDiscovery and audit logs. Platform Optimization: Monitor platform performance and usage, recommend cost-saving optimizations. Develop governance policies and stay updated on the Microsoft roadmap. Backup, Recovery, and Security: Configure backup solutions and update disaster recovery plans. Utilize Mimecast for filtering, encryption, archiving, and continuity. IT Infrastructure Support: Manage hosting, domain, and Cloudflare. Collaborate on AWS infrastructure projects. Required Skills: 8+ years as Global Admin for M365, Entra ID & Exchange administration, including automation and migrations. Proficiency in PowerShell for scripting and administration. Expertise in email security (Mimecast), protocols (SMTP, POP3, IMAP) & Security Standards (SPF, DKIM, DMARC) Experience with Azure AD, IAM, and compliance frameworks (NIST, GDPR, ISO 27001). Knowledge of CrowdStrike, Cloudflare, and Zero-Trust principles. Preferred Certifications: MS-102: Microsoft 365 Administrator Microsoft 365 Certified : Messaging Administrator Associate SC-300: Microsoft Identity and Access Administrator About Onit: Onit is a global leader in enterprise workflow solutions, transforming business processes in Legal, IT, HR, and Finance with cutting-edge platforms and smarter workflows. koH11szTgI

Job Description Onsite work opportunity. India compensation is based upon the local competitive market. Responsibilities Perform QC/QA checks on projects/Play a key role in quality control and audit responsibilities on the projects QC/ QA of projects with the highest productivity and accuracy/Perform high level audit checks on the QC'd documents to validate the quality Review and finalize the deliverables before sending to clients Be an advisor and subject matter expert in different projects, drafting queries including but not limited to client queries, resolving team queries Should be able to take care of project assignments to the team members Should be able to support the project from end-to-end QA, lead project training, assist Managers and Senior Managers with QC strategy Provide constructive feedback to the first-level reviewers and QCers Assist Managers with reporting Ensure adherence to companies standard operating procedures on projects Use checklist standards and adhere to quality protocols closely Help in updating/modifying the guidelines for the clients Prepare and maintain reports and records of the process and tasks Bachelor’s/Master’s Degree in Law (Bachelor’s Degree required) Qualifications Minimum LLB and LLM (would be an added advantage) A minimum of 5 - 8 years’ experience in Contract Management with at least 2 to 4 years of experience in leading teams/managing projects Experience working on CLM tools like Ironclad, Contract Works, Conga, Icertis, Onit etc. Excellent communication skills (verbal and written) Strong interpersonal and organizational skills and ability to work well and lead the team Working knowledge of the Microsoft Office suite (i.e., Microsoft Word, Excel, PowerPoint, Visio, and Outlook) Office location in Chennai, but must be flexible to relocate. Our Cultural Values Entrepreneurs At Heart, We Are a Customer First Team Sharing One Goal And One Vision. We Seek Team Members Who Are Humble - No one is above another; we all work together to meet our clients’ needs and we acknowledge our own weaknesses Hungry - We all are driven internally to be successful and to continually expand our contribution and impact Smart - We use emotional intelligence when working with one another and with clients Our culture shapes our actions, our products, and the relationships we forge with our customers. Who We Are KLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 26 locations across 17 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients. Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management. KLDiscovery has been recognized as one of the fastest growing companies in North America by both Inc. Magazine (Inc. 5000) and Deloitte (Deloitte’s Technology Fast 500) and CEO Chris Weiler has been honored as a past Ernst & Young Entrepreneur of the Year™. Additionally, KLDiscovery is an Orange-level Relativity Best in Service Partner, a Relativity Premium Hosting Partner and maintains ISO/IEC 27001 Certified data centers. KLDiscovery is an Equal Opportunity Employer. Show more Show less

Job Description Onsite work opportunity. Overview Of The Role The Project Lead in the Contract Management Department oversees the quality and efficiency of contract management processes. This role includes managing the projects, ensuring compliance with service level agreements (SLAs), and upholding high-quality control standards. The Project Lead serves as a mentor and expert, guiding team members and providing feedback to improve their performance. Key responsibilities involve maintaining the quality of the project by conducting regular quality checks and making sure the guidelines approved by the client are adhered to, Query resolutions, tracking team metrics, creating reports for all the projects, and finalizing documents before they are sent to clients. The Project Lead works closely with the team to answer questions, provide guidance, and update client guidelines, ensuring all contractual obligations are met. In summary, the Project Team is essential to the success of the Contract Management Department by promoting quality, mentorship, and collaboration, which enhances the organization’s efficiency in contract management. Department Function: Contract Management Department The Contract Management Department manages the lifecycle of contracts with a team of trained lawyers experienced in Contract Lifecycle Management (CLM) tools. The department focuses on key areas like contract abstraction, Annotation, summarization, obligation management, and other contract management processes. Responsibilities Report and maintain project metrics to track performance and quality Perform quality control (QC) and quality assurance (QA) checks on projects Conduct high-level audits on QC’d documents to validate quality Provide feedback to reviewers and QC’ers Act as a mentor and role model for team members involved in the projects Review and finalize deliverables before sending them to clients Serve as a subject matter expert on various projects Draft and resolve client and team queries Support end-to-end QA processes and lead project training Assist Team Leads and Managers with QC strategy and reporting Ensure adherence to company standard operating procedures on projects Use checklist standards and adhere to quality protocols closely Help in updating and modifying guidelines for clients Qualifications 5-7 years’ experience Minimum LLB or BL (Bachelor of Laws) A minimum of 5-7 years’ experience in Contract Management with at least 2 to 4 years of experience in leading projects/managing projects Experience working on CLM tools like Ironclad, Contract Works, Conga, Icertis, Onit etc. LLM (Master of Laws) is an added advantage Relevant certifications in contract management or quality assurance are a plus Additional Optional Qualifications: Certifications on the Contract Lifecycle Management (CLM) tools (e.g., Ironclad, Contract Works, Conga, Icertis, Onit) Skills Ability to mentor and guide team members. Strong decision-making and problem-solving skills. Proficiency in performing quality checks and audits on documents. Attention to detail to ensure high-quality deliverables. Excellent verbal and written communication skills for effective interaction with team members and clients. Ability to draft clear and concise queries and reports. Strong organizational skills to manage multiple projects and deadlines. Ability to track and report team metrics effectively. Experience with Contract Lifecycle Management (CLM) tools (e.g., Ironclad, Contract Works, Conga, Icertis, Onit). Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Outlook). Strong ability to build relationships and work collaboratively with team members and stakeholders. Why You will Love Working for KLD At KLD we invest in employees and their families by placing their wellbeing first. We offer competitive total compensation that includes base pay, bonus opportunity, inclusive benefits, wellness programs, and perks. We use market and industry data to inform pay decisions while considering geography and labor markets, individual experience, and business needs. India compensation is based upon the local competitive market. Paid time off, that offers various time off options to help employees maintain a work-life balance, such as Casual, Earned, Sick, Special Leave, and Holidays! Ongoing learning and development, a focus on continuous professional development through various training and education reimbursement programs. A diverse and inclusive workplace where we all learn, grow, and achieve the greatest heights…together. A surrounding team of mission-driven individuals who genuinely love what they do. Free, fun, interactive and incentivized global wellness program that promotes the wellbeing of our employees. Our Cultural Values Entrepreneurs At Heart, We Are a Customer First Team Sharing One Goal And One Vision. We Seek Team Members Who Are Humble - No one is above another; we all work together to meet our clients’ needs and we acknowledge our own weaknesses Hungry - We all are driven internally to be successful and to continually expand our contribution and impact Smart - We use emotional intelligence when working with one another and with clients Our culture shapes our actions, our products, and the relationships we forge with our customers. Who We Are KLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 26 locations across 17 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients. Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management. KLDiscovery has been recognized as one of the fastest growing companies in North America by both Inc. Magazine (Inc. 5000) and Deloitte (Deloitte’s Technology Fast 500). Additionally, KLDiscovery is an Orange-level Relativity Best in Service Partner, a Relativity Premium Hosting Partner and maintains ISO/IEC 27001 Certified data centers. KLDiscovery is an Equal Opportunity Employer. Visit www.kldiscovery.com to learn more. Show more Show less

Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this exciting work, you belong at Astellas! Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at www.astellas.com . This position is based in Bengaluru and will require some on-site work. Purpose And Scope As individual contributor of a team of individuals in Software Engineering, you will be a crucial player in driving our digital initiatives forward in our agile organizaion. Our agile operating model consists of two components – Digital Capability and Digital Execution . Digital Execution are about aligning multiple missions around business goals and facilitating collaboration on a larger scale. Digital Capability, on the other hand, focus on the growth and development of individuals within a specific expertise area. This dual structure enables us to scale agile practices efficiently while maintaining a focus on both product development and individual skill enhancement. A Software Engineer in an Agile Framework is a dynamic role that involves designing, developing, testing, and maintaining software solutions within the context of an Agile development process. This role requires a blend of technical expertise, teamwork, and adaptability to rapidly changing requirements. The Software Engineer works closely with cross-functional teams, including product owners, designers, and other engineers, to deliver high-quality software that meets user needs and business goals. You will be at the forefront of implementing innovative solutions and will have the opportunity to work on cutting-edge technologies in your field. Essential Job Responsibilities Agile Participation: Actively engage in Agile practices such as sprint planning, daily stand-ups, sprint reviews, and retrospectives. Contribute to the continuous improvement of the team's Agile processes. Software Development: Design, code, test, and debug software applications according to user stories and acceptance criteria defined in sprint planning. Ensure code quality and maintainability by adhering to best practices and coding standards. Collaboration: Work closely with product owners to understand the product backlog and help prioritize work. Collaborate with team members to solve technical challenges and ensure a cohesive solution. Testing and Quality Assurance: Write and execute unit tests, participate in peer code reviews, and contribute to automated testing efforts to ensure high-quality software releases. Continuous Integration/Continuous Deployment (CI/CD): Contribute to the CI/CD pipeline for automated building, testing, and deployment of applications. Embrace a "build it, run it, own it" mentality for all software developed. Technical Documentation: Create and maintain technical documentation for software design, development processes, and user guides to ensure knowledge sharing and best practices within the team. Adaptability: Quickly adapt to changing requirements and new technologies. Be open to receiving and providing feedback to continuously improve team performance and software quality. Problem-Solving: Employ strong problem-solving skills to address technical challenges and implement solutions that are efficient, scalable, and aligned with team goals. Qualifications Required Bachelor’s Degree in computer science, information technology, or related field (or equivalent experience) Minimum 3 - 5 years’ experience in technically configuring digital capability and supporting application portfolios. Individual to show competence in at least 1 of the 2 areas: A) Content, Data, and Protection Portfolio - Includes systems like OpenText Content Manager, ControlPoint, OneTrust B) Compliance, Risk, and Audit Portfolio - Includes systems like Riskonnect, Klaxon, Auditboard, ECAP - Corestream, Ethics Point, Echo, PWC THUB, Red Flag, Onit, Workshare Understanding application management (aging infrastructure and software currency), Software Lifecycle Compliance, End of life planning, and contributing to roadmap strategy. Ability to maintain and prioritize the configuration, testing, and delivery of portfolio of applications. Be the initial point of contact for logging and tracking such requests/changes. Proficiency in relevant tools, languages, and technologies, e.g., SAS, Java, C++, Python, R, SQL is highly beneficial. Proficiency in troubleshooting, code fixes, code deployment and performance tuning for applications. Working in a team to develop, execute and provide ongoing operational support for CI/CD pipeline. Able to evaluate the latest application features and determine their value for adoption. Knowledge of key business processes and how enterprise platforms and systems support these. Strong analytical and problem-solving aptitude with the ability to troubleshoot technical challenges. Confident and able to multi-task and manage expectations with competing priorities. Experience with Agile methodology and mindset. Ability to provide technical evaluation and time estimates for delivery. Excellent communication and interpersonal skills with ability to simplify technical complexities for different audiences. Demonstrated understanding of global pharmaceutical or healthcare technical delivery, providing exceptional customer service, and enabling strategic insights and decision-making. Preferred Relevant certifications in tools/platforms of the relevant application portfolio are advantageous. Able to support technical upgrade based on vendor hosted cadence (minor and major upgrade) by conducting technical impact assessment, addressing any technical issues, support the environment management, support testing, and document changes per the SLC process. Support system deliverables and provide technical feedback during internal and external vendor audit. Working Environment At Astellas we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas’ Responsible Flexibility Guidelines Category PlatformX Astellas is committed to equality of opportunity in all aspects of employment. EOE including Disability/Protected Veterans Show more Show less

Senior Solution Engineer Pune, Maharashtra | Fulltime Summary: As a Sr. Solution Engineer at Onit, you will play a critical role in providing exceptional technical support to clients utilizing our suite of products. You will be responsible for troubleshooting and resolving complex technical issues as well as performance optimization, ensuring that our clients have a seamless and successful experience with our solutions. This position offers an exciting opportunity to work cross-functionally with teams across Engineering, Product Management, and Professional Services to deliver world-class solutions and customer satisfaction. Key Responsibilities: Supporting the effort to ensure the highest levels of client satisfaction with our products and services, the Sr. Solution Engineer will have the following responsibilities and duties: Provide advanced technical support to clients, addressing complex technical issues and product inquiries related to Onit’s suite of solutions. Troubleshoot, diagnose, and resolve technical challenges across the product stack, delivering prompt and efficient solutions. Collaborate closely with internal teams, including Engineering, Product Management, and Professional Services, to ensure comprehensive resolution of client issues and to drive product enhancements. Identify and escalate recurring issues or patterns to the development teams to improve product functionality and reduce future support requests. Serve as a technical advisor to clients, offering insights and guidance on best practices for leveraging Onit’s products to meet business goals. Perform performance optimization of Onit’s products and solutions, ensuring efficient operation and resolving any performance bottlenecks or issues. Contribute to continuous improvement initiatives by providing feedback on product features, functionality, and customer requirements. Required Skills 5+ years of experience in advanced customer support, preferably within a SaaS (Software as a Service) environment. Proficiency in Ruby programming, with a general to advanced level of expertise. Working knowledge of Python and its application in software development and support. Prior experience working on integrations (e.g., Pentaho, Workato, API integrations, third-party systems). Solid understanding of programming fundamentals and source code management (e.g., algorithms, data structures, coding best practices, git, etc.) Demonstrated ability to quickly understand business requirements and expectations. Excellent verbal and written communication skills, with the ability to effectively articulate complex technical concepts to both technical and non-technical stakeholders. Detail-oriented with strong organizational skills. Prior experience working on Business Process automation/management tools is a plus. Liquid templating language experience is a plus. Excellent Microsoft Office Suite and general documentation proficiency. Strong multitasking skills with the ability to prioritize and manage multiple projects. simultaneously in a fast-paced environment. Experience in the legal industry is a plus but not required. Bachelor’s degree in computer science, MIS or a related discipline is preferred. About Onit We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions. We’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech. If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you. Xvp9RPditg

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in India and as such all normal working days must be carried out in India. Job Description Join us as a Technology Controls Manager You’ll be navigating the fast-changing landscape of technology risk to protect our customers and the day-to-day banking services they rely onIt's a role that will see you building and influencing strong relationships with senior stakeholders across the bank, giving you an excellent platform to boost your profileSurrounded by subject matter experts, inspiring innovators and technology specialists, this is your opportunity to access our expertise and vast industry knowledge to open doors to further career successWe're offering this role at vice president level What you'll do To keep pace with the evolving needs of our customers, we’re constantly investing in the latest cutting-edge technology to deliver a banking experience like no other. But new technology presents new and increasingly complex risks. And as we become increasingly reliant on systems, networks and devices in our day-to-day lives, the importance of safeguarding the banking services that our customers rely on is greater than ever – and this is where you can make an important impact as our Technology Controls Manager. Day to day, you’ll be: Identifying the risks presented by technology and helping our teams to understand and grab the opportunities they present tooExercising sound judgment to assess the potential impact of technology risks, along with their risk positionPartnering with senior leaders to develop and deliver remedial action plans for risks that fall outside of our risk appetiteChampioning a culture of proactive and pre-emptive risk management that empowers our people to unlock value, embrace new technologies and navigate risk with confidenceDemonstrating risk leadership and advocacy to develop relationships with colleagues and senior leaders that are built on trust The skills you'll need We’re looking for someone who can inspire confidence and build trust, and to do that your risk management expertise will be key. You’ll need a deep understanding of risk management methodologies too, along with practical experience managing regulatory and operational risks in a technology environment. You’ll also need: Knowledge of control and process design methodsA deep understanding of IT service management processesThe ability to benchmark the inherent resilience of technology architectureExperience of assessing and managing the efficacy of processes and controlsGreat communication, collaboration and stakeholder management skills

The Senior InfoSec Compliance Analyst will play a pivotal role in ensuring that Onit adheres to industry standards and regulatory requirements. This position involves analyzing, implementing, and maintaining compliance protocols, collaborating with internal teams, and providing strategic insights to enhance our security posture. Responsibilities: Lead the planning and execution of security audits (e.g., ISO 27001, SOC 2, PCI DSS, HIPAA, NIST, GDPR).Assess, implement, and maintain new compliance frameworks or controls, leading cross-functional projects for certifications or attestations (e.g., achieving new levels of SOC 2, ISO 27001, or industry-specific standards).Lead compliance-related projects, including process improvements, tool implementations (e.g., GRC platforms), and policy roll-outs.Oversee and coordinate penetration testing activities and manage third-party penetration testing vendors.Complete and manage responses to customer security and privacy questionnaires, providing evidence of controls to support sales.Perform risk assessments; document findings and collaborate with stakeholders to mitigate risks.Develop, review, and maintain security policies, procedures, and standards.Serve as the point of contact for compliance-related incidents and inquiries, conducting investigations and documenting findings.Support vendor management by performing third-party security assessmentsMentor and coach junior analysts, promoting a team culture of knowledge-sharing and professional growth. Qualifications/SkillsBachelor’s degree in Information Security, Computer Science, or a related field.Minimum of 6-8 years of experience in years of experience in information security compliance, risk management, or IT audit.Proven experience managing and implementing major compliance frameworks (e.g., ISO 27001, SOC 2, NIST, PCI DSS, HIPAA, GDPR, etc.).Hands-on experience with penetration testing oversight and third-party risk assessments.Track record of leading or participating in successful compliance audits, certifications, and attestation projects.Experience managing multiple compliance projects and initiatives simultaneously.Ability to lead cross-functional teams and work collaboratively across departments.Self-motivated and proactive, with strong organizational and time-management skills.Strong analytical, investigative, and problem-solving skills.Strong written and verbal communication skills.Audit experience working with Enterprise SaaS software is a plus.Auditing knowledge of AWS and cloud infrastructures a plus.Professional certifications such as CISA, CISSP, or similar strongly desired. About OnitOnit is a global leader in enterprise workflow solutions for legal, compliance, sales, IT, HR, and finance departments. With Onit, companies can transform best practices into smarter workflows, better processes, and operational efficiencies. Onit focuses on enterprise legal management, matter management, spend management, contract lifecycle management, and legal holds, transforming how global Fortune 500 companies and corporate legal departments bridge the gap between systems of record and systems of engagement.

Position SummaryThe Senior Operations Analyst will play a critical role in driving operational excellence by analyzing performance metrics, optimizing business processes, and delivering actionable insights across the customer experience (CX) organization. This individual will maintain reporting for weekly and monthly leadership updates, support operational planning, deliver data-driven insights, and collaborate with cross-functional teams to identify and implement improvements. We are seeking a proactive, innovative, and results-driven professional who thrives in a dynamic environment and takes ownership of their work. This role offers the opportunity to help us elevate the organization by lead initiatives that improve efficiency, elevate customer outcomes, and enable data-driven decision-making across the organization. We encourage candidates from diverse backgrounds to apply. Key ResponsibilitiesDevelop and maintain dashboards, scorecards, and KPI reports to monitor operational performance across Customer Experience, Professional Services, and Support teams.Analyze key performance indicators (KPIs) to identify trends, anomalies, and areas for improvement.Conduct root cause analysis on key performance trends, including customer churn, service delivery issues, and efficiency gaps.Collaborate with Finance, Accounting, and cross-functional stakeholders to align operational planning with business goals, including project-level profitability, cost tracking, and resource utilization.Support revenue and cost modeling with an operational lens to improve planning accuracy and drive strategic prioritization.Build scalable, user-friendly reporting tools in Excel or BI platforms to support leadership reviews and board reporting.Own the analysis of renewal risks, loss reasons, and customer lifecycle metrics to support retention strategies.Partner with CX leaders to define and refine KPIs for service excellence, process efficiency, and customer health. Qualifications and Skills Bachelor’s degree required; MBA or equivalent is a plusMinimum of 7 years of experience in operations, consulting, finance, or a related role.Strong analytical skills with expertise in business analysis, operational & KPI reporting.Proficiency with excel. Excel modeling and experience with data visualization tools a plus.Ability to translate complex data into actionable insights for operational leaders.Familiarity with financial concepts (forecasting, cost modeling) in a business operations context.Strong collaboration and communication skills across departments, including Customer Success, Delivery, and Finance.Self-starter with a results-oriented mindset and ability to work independently in fast-paced environments. LocationPreferred location: Pune, India About OnitOnit is a global leader in enterprise workflow solutions for legal, compliance, sales, IT, HR, and finance departments. With Onit, companies can transform best practices into smarter workflows, better processes, and operational efficiencies. Onit focuses on enterprise legal management, matter management, spend management, contract lifecycle management, and legal holds, transforming how global Fortune 500 companies and corporate legal departments bridge the gap between systems of record and systems of engagement.

Position SummaryThe Resource Manager will be responsible for managing end-to-end resource management for services, including planning, identifying, and allocating resources for projects. This role requires working closely with delivery managers, business leaders, and individual contributors to ensure smooth operations. The ideal candidate will drive strategic resource management, forecasting, and demand-supply management while maintaining high client utilization rates. We are seeking a proactive, innovative, and results-driven individual who thrives in a dynamic environment and is eager to take ownership of their work. The role provides an opportunity to lead initiatives, drive improvements, and make a measurable impact on business success. We encourage candidates with diverse perspectives and backgrounds to apply. Key ResponsibilitiesPlan, identify, and allocate resources for projects, ensuring alignment with business needs.Interact with delivery managers to understand and assess resource requirements.Coordinate with contractors, project managers, and business leaders to support global resource management.Manage forecasting, demand, and supply management to optimize resource utilization.Ensure high client utilization rates of greater than 70%.Support business leads by advising on best practices for staffing projects, pyramid correction, and utilization target achievement.Prepare and share the Demand and Supply tracker with senior management for weekly review calls.Drive initiatives for fresher intake, operational efficiency, and cost optimization. Qualifications and Skills The ideal candidate has a minimum of 7 years of experience in resource management or a related role. 3 years resource management experienceStrong working knowledge of PSA (Professional Services Automation) tools, ideally Kantata, but experience with similar tools such as Financial Force or OpenAir is acceptable.Proficiency in Salesforce and experience with updating staffing in a PSA tool.Expertise in managing staffing for resources across onshore and offshore locations.Strong knowledge of Excel with the ability to perform basic reporting and analysis.Understanding of key KPIs related to utilization, including billable and effective utilization, concessions, and non-billed time.Excellent communication skills in English, with a proactive and assertive approach.Strong leadership skills with the ability to work independently and remotely if needed.A go-getter attitude with a focus on driving results and achieving operational excellence.Ability to work in a dynamic and fast-paced environment while maintaining high levels of professionalism and accountability.Strong interpersonal skills and the ability to engage effectively with cross-functional teams. LocationPreferred location: Pune, India About OnitOnit is a global leader in enterprise workflow solutions for legal, compliance, sales, IT, HR, and finance departments. With Onit, companies can transform best practices into smarter workflows, better processes, and operational efficiencies. Onit focuses on enterprise legal management, matter management, spend management, contract lifecycle management, and legal holds, transforming how global Fortune 500 companies and corporate legal departments bridge the gap between systems of record and systems of engagement.

Job Description Onsite work opportunity. India compensation is based upon the local competitive market. Responsibilities Perform QC/QA checks on projects/Play a key role in quality control and audit responsibilities on the projectsQC/ QA of projects with the highest productivity and accuracy/Perform high level audit checks on the QC'd documents to validate the qualityReview and finalize the deliverables before sending to clientsBe an advisor and subject matter expert in different projects, drafting queries including but not limited to client queries, resolving team queriesShould be able to take care of project assignments to the team membersShould be able to support the project from end-to-end QA, lead project training, assist Managers and Senior Managers with QC strategyProvide constructive feedback to the first-level reviewers and QCersAssist Managers with reporting Ensure adherence to companies standard operating procedures on projectsUse checklist standards and adhere to quality protocols closelyHelp in updating/modifying the guidelines for the clientsPrepare and maintain reports and records of the process and tasksBachelor’s/Master’s Degree in Law (Bachelor’s Degree required) Qualifications Minimum LLB and LLM (would be an added advantage)A minimum of 5 - 8 years’ experience in Contract Management with at least 2 to 4 years of experience in leading teams/managing projectsExperience working on CLM tools like Ironclad, Contract Works, Conga, Icertis, Onit etc.Excellent communication skills (verbal and written)Strong interpersonal and organizational skills and ability to work well and lead the teamWorking knowledge of the Microsoft Office suite (i.e., Microsoft Word, Excel, PowerPoint, Visio, and Outlook)Office location in Chennai, but must be flexible to relocate. Our Cultural Values Entrepreneurs At Heart, We Are a Customer First Team Sharing One Goal And One Vision. We Seek Team Members Who Are Humble - No one is above another; we all work together to meet our clients’ needs and we acknowledge our own weaknessesHungry - We all are driven internally to be successful and to continually expand our contribution and impactSmart - We use emotional intelligence when working with one another and with clients Our culture shapes our actions, our products, and the relationships we forge with our customers. Who We Are KLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 26 locations across 17 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients. Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management. KLDiscovery has been recognized as one of the fastest growing companies in North America by both Inc. Magazine (Inc. 5000) and Deloitte (Deloitte’s Technology Fast 500) and CEO Chris Weiler has been honored as a past Ernst & Young Entrepreneur of the Year™. Additionally, KLDiscovery is an Orange-level Relativity Best in Service Partner, a Relativity Premium Hosting Partner and maintains ISO/IEC 27001 Certified data centers. KLDiscovery is an Equal Opportunity Employer.