Job description Roles and Responsibilities 1. Recruiting and screening of Mystery Shoppers 2. Training and qualification of Mystery Shoppers for various assignments 3. Timely scheduling and follow-ups to ensure 100% of fieldwork is completed by the Mystery Shoppers within the given deadlines. 4. Assist in any other business-related activity on a timely basis, as assigned. Required Candidate profile 1. Advanced knowledge of Microsoft Office (Outlook, Excel, and Word) and the Internet. 2. Ability to communicate (written and verbal) effectively and professionally in a timely manner. 3. Detail-oriented with strong logical abilities. 4. Highly Self-Motivated and able to work under pressure 5. Demonstrates responsible, ethical, and honest behavior in all tasks and responsibilities. Role: Back Office Operations Industry Type: Analytics / KPO / Research Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Education: Any Graduate Work Hours: 0930 AM to 0730 PM Work Days: Monday to Saturday (One Saturday in the month is kept off) About company: Onion Insights is a Global Customer Experience Measurement company established in 2009, headquartered in Mumbai, India. Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹40,000.00 per month Benefits: Provident Fund Schedule: Day shift Fixed shift Experience: total work: 1 year (Preferred)
Job description Roles and Responsibilities 1. Recruiting and screening of Mystery Shoppers 2. Training and qualification of Mystery Shoppers for various assignments 3. Timely scheduling and follow-ups to ensure 100% of fieldwork is completed by the Mystery Shoppers within the given deadlines. 4. Assist in any other business-related activity on a timely basis, as assigned. Required Candidate profile 1. Advanced knowledge of Microsoft Office (Outlook, Excel, and Word) and the Internet. 2. Ability to communicate (written and verbal) effectively and professionally in a timely manner. 3. Detail-oriented with strong logical abilities. 4. Highly Self-Motivated and able to work under pressure 5. Demonstrates responsible, ethical, and honest behavior in all tasks and responsibilities. Role: Back Office Operations Industry Type: Analytics / KPO / Research Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Education: Any Graduate Work Hours: 0930 AM to 0730 PM Work Days: Monday to Saturday (One Saturday in the month is kept off) About company: Onion Insights is a Global Customer Experience Measurement company established in 2009, headquartered in Mumbai, India. Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹40,000.00 per month Benefits: Provident Fund Schedule: Day shift Fixed shift Experience: total work: 1 year (Preferred)
Job description Roles and Responsibilities 1. Recruiting and screening of Mystery Shoppers 2. Training and qualification of Mystery Shoppers for various assignments 3. Timely scheduling and follow-ups to ensure 100% of fieldwork is completed by the Mystery Shoppers within the given deadlines. 4. Assist in any other business-related activity on a timely basis, as assigned. Required Candidate profile 1. Advanced knowledge of Microsoft Office (Outlook, Excel, and Word) and the Internet. 2. Ability to communicate (written and verbal) effectively and professionally in a timely manner. 3. Detail-oriented with strong logical abilities. 4. Highly Self-Motivated and able to work under pressure 5. Demonstrates responsible, ethical, and honest behavior in all tasks and responsibilities. Role: Back Office Operations Industry Type: Analytics / KPO / Research Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Education: Any Graduate Work Hours: 0930 AM to 0730 PM Work Days: Monday to Saturday (One Saturday in the month is kept off) About company: Onion Insights is a Global Customer Experience Measurement company established in 2009, headquartered in Mumbai, India. Job Types: Full-time, Permanent, Fresher Pay: ₹21,000.00 - ₹40,000.00 per month Benefits: Provident Fund Experience: total work: 1 year (Preferred) Work Location: In person
Job description Roles and Responsibilities 1. Review and check Customer Experience Measurement reports on a timely basis. 2. Scrutinizing reports for any discrepancies. 3. Ensuring the report quality by checking for grammatical and/or contextual errors and punctuation. 4. Grade reports according to specified standards and provides concise feedback to Mystery Shoppers, etc. 5. Data Check all reports on a regular basis. 6. Assist in any other business-related activity, as assigned Desired Candidate Profile 1. Ability to communicate (written and verbal) effectively and professionally in a timely manner. 2. Advanced knowledge of Microsoft Office (Outlook, Excel, and Word) and the Internet. 3. Strong analytical and observation skills 4. An eye for minute details. 5. Highly Self-Motivated. 6. Responsible, ethical, and honest behavior in all tasks and responsibilities. Role: Back Office Operations Industry Type: Analytics / KPO / Research Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Education: Any Graduate Work Hours: 0930 AM to 0730 PM Work Days: Monday to Saturday (One Saturday in the month is kept off) About company: Onion Insights is a Global Customer Experience Measurement company established in 2009, and is headquartered in Mumbai, India. Speak to us at +91 9870869712 Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹40,000.00 per month Benefits: Provident Fund Application Question(s): Do you speak and have good command over written English Language? Experience: total work: 1 year (Preferred) Language: English (Required) Work Location: In person
Job description Roles and Responsibilities 1. Review and check Customer Experience Measurement reports on a timely basis. 2. Scrutinizing reports for any discrepancies. 3. Ensuring the report quality by checking for grammatical and/or contextual errors and punctuation. 4. Grade reports according to specified standards and provides concise feedback to Mystery Shoppers, etc. 5. Data Check all reports on a regular basis. 6. Assist in any other business-related activity, as assigned Desired Candidate Profile 1. Ability to communicate (written and verbal) effectively and professionally in a timely manner. 2. Advanced knowledge of Microsoft Office (Outlook, Excel, and Word) and the Internet. 3. Strong analytical and observation skills 4. An eye for minute details. 5. Highly Self-Motivated. 6. Responsible, ethical, and honest behavior in all tasks and responsibilities. Role: Back Office Operations Industry Type: Analytics / KPO / Research Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Education: Any Graduate Work Hours: 0930 AM to 0730 PM Work Days: Monday to Saturday (One Saturday in the month is kept off) About company: Onion Insights is a Global Customer Experience Measurement company established in 2009, and is headquartered in Mumbai, India. Speak to us at +91 9870869712 Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹40,000.00 per month Benefits: Provident Fund Application Question(s): Do you speak and have good command over written English Language? Experience: total work: 1 year (Preferred) Language: English (Required) Work Location: In person