Manager outbound MICE Travel WNY Holidays Pvt Ltd

4.0 - 13.0 years

0 Lacs

noida, uttar pradesh

On-site

Are you passionate about travel and event management Do you love coordinating seamless experiences for corporate groups WNY Holidays is looking for a Manager, Outbound MICE Operations to join our dynamic team! You'll be a person with at least 4-6 years of experience and will be responsible for handling end-to-end logistics for Meetings, Incentives, Conferences, and Events (MICE). You'll liaise with DMCs in different parts of the world, hotels, vendors, and partners to ensure the smooth execution of corporate travel and events. A good knowledge of the Middle East, South East, and European markets with good working relationships with DMCs. Key Responsibilities: DMCs, Hotel & Vendor Coordination - Negotiate rates with hotels and secure the best deals for accommodation, conference halls, and banquet spaces. Operations & Logistics - Manage group bookings, transfers, meals, and other event-related services. Client Servicing - Work closely with corporate clients to understand their requirements and ensure flawless execution. Budget Management - Optimize costs while delivering high-quality service. On-Ground Support - Coordinate with teams during live events to ensure smooth operations. Who Are You: Experience: 13 years in MICE or travel operations (A degree in Travel/tourism preferred but not mandatory). Skills: Strong negotiation, communication, and multitasking skills. Industry Knowledge: Familiarity with hotels, airlines, and event planning logistics. Tech-Savvy: Proficient in MS Excel, CRM tools, and vendor management platforms. Attitude: Proactive, solution-oriented, and great at handling high-pressure situations. Why Join Us Work with a leading MICE and corporate travel company. Exciting opportunities to travel and manage domestic and international events. Be part of a fast-growing, energetic, and collaborative team.,

Posted 2 days ago

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Customer Service/Customer Support Internship School Diary

0.0 - 4.0 years

0 Lacs

pune, maharashtra

On-site

As an intern in this role, you will be responsible for supporting schools and parents through email and phone communication. Your day-to-day duties will involve making outbound calls and emails to provide customer support. Additionally, you will have the opportunity to visit schools to offer on-ground support and conduct training or demos as needed. The School Diary app is dedicated to bringing the school experience to smartphones for all school stakeholders, including administrators, teachers, students, and parents. With a wide reach, the app currently serves over 452,115 parents across more than 1109 schools in 10 different countries. Joining this team will provide you with valuable experience in the education technology sector and the opportunity to make a positive impact on school communities worldwide.,

Posted 3 days ago

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Business Development Merchant Success Manager ChainCode Consulting LLP

4.0 - 8.0 years

0 Lacs

chandigarh

On-site

Are you passionate about empowering local businesses and driving real impact on the ground MyMints is looking for a dedicated individual to join us as a Merchant Success Manager and serve as the primary point of contact for merchants in the Tricity area. In this role, you will have the opportunity to step outside of the traditional office setting and engage directly with local merchants such as restaurants, salons, and retail stores. Your main responsibilities will include building strong relationships with merchants, helping them utilize our loyalty platform effectively, and supporting their growth with us. Key Responsibilities: - Engage with merchants and facilitate their onboarding onto the MyMints platform - Provide training to merchant staff on issuing and redeeming rewards, setting up QR codes, and increasing visibility - Serve as the primary support contact for merchants, addressing their day-to-day needs promptly - Drive active participation in our loyalty program among merchants - Monitor performance metrics, gather feedback, and promptly address any issues that arise - Generate innovative ideas to enhance customer engagement and maximize return on investment - Cultivate long-term, trusted relationships with merchant partners - Assist in planning campaigns and executing occasional activations - Identify opportunities for referrals and upselling - Maintain accurate reports on merchant health and performance Required Skills & Qualifications: - Minimum of 4-5 years of experience in customer success, account management, or merchant engagement - Strong communication and problem-solving skills - Comfortable with providing on-ground support, training, and relationship-building - Proficient in using CRM tools, mobile apps, and Google Sheets - Fluency in Hindi and English (knowledge of Punjabi is a plus) Nice-to-Haves: - Knowledge of loyalty programs, POS systems, or digital wallets - Background in supporting small and medium-sized businesses or local establishments Why Join Us Join a rapidly growing startup that is revolutionizing how local businesses drive customer loyalty. If you thrive on working independently, establishing genuine connections, and being actively involved in the field, this role is tailored for you! To apply, please send your resume to teamice@chaincodeconsulting.com,

Posted 1 week ago

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