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0 years
0 Lacs
Greater Hyderabad Area
On-site
Area(s) of responsibility Key Responsibilities Administer and support Microsoft 365 services including Exchange Online, OneDrive, and Teams. Provide Level 2/3 support for collaboration tools and resolve user issues. Slack Management Assist in the deployment and configuration of O365 applications. Monitor system performance and usage, ensuring optimal service delivery. Create and maintain technical documentation and user guides. Collaborate with cross-functional teams to implement new features and updates. Ensure compliance with security and governance policies. License management for Microsoft products. Security and compliance management for tenant. Archiving management for Mailbox. Microsoft forms creation and management. -O365 backup management via Spanning. Archiving/Backup/Retention management for O365 Mailboxes Transport Rules, administration of allow/block lists of domains and IPs. On call Support (Major Incidents (P1)/Critical escalations) Should be willing to work in shifts Technical Skills Proficient in Microsoft 365 services: Exchange Online, OneDrive for Business, Microsoft Teams. Experience with Microsoft 365 Admin Center and Security & Compliance Center. PowerShell scripting for automation and bulk operations will be an advantage Microsoft Forms, Planner, and Stream. Microsoft Teams policies, Teams lifecycle management. Basic understanding of Microsoft Intune for device management. Azure Active Directory (AAD) for identity and access management. Conditional Access and MFA policies. Familiarity with Microsoft Purview for data governance. Show more Show less
Posted 1 week ago
3.0 - 5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
A technology services client of ours is looking for multiple SharePoint Online Support Engineer to join them on a Full Time basis. Here are more details about the role, Role: SharePoint Online Support Engineer Mandatory Skills: Sharepoint Online Admin, On-prem Experience : 3-5 years Location: Hyderabad Notice Period: Immediate to 15 days Job Description: Should have strong knowledge on SharePoint Online environment. Should know the different types of Sites used in SharePoint Online. Must have knowledge on SharePoint Online and OneDrive for Business Limitations and Knowns issues. Hands on experience on Metadata, crawled properties, managed properties, Content Types, Workflows, User Profiles and SharePoint Online Search. Must be aware of the latest and deprecated features in Sharepoint online. Should have basic knowledge on DirSync, Azure ADSync, or Azure ADConnect. Must know how Point in time restore works in SharePoint Online. Good Knowledge on retention policy, DLP and E-discovery hold. Need knowledge on OneDrive for Business sync issues. Should have understanding about office 365 groups and Permissions in SharePoint Online. Office 365 Licensing. Should have basic knowledge on Fiddler, Search Query tools and SharePoint Designer If you are interested, Kindly share the updated resume to rajesh.s@s3staff.com Show more Show less
Posted 1 week ago
3.0 - 5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
A technology services client of ours is looking for multiple SharePoint Online Administrator to join them on a Full Time basis. Here are more details about the role, Role: SharePoint Online Administrator Mandatory Skills: Sharepoint Online Admin, One drive Experience : 3-5 years Location: Hyderabad Notice Period: Immediate to 15 days Job Description: Should have strong knowledge on SharePoint Online environment. Should know the different types of Sites used in SharePoint Online. Must have knowledge on SharePoint Online and OneDrive for Business Limitations and Knowns issues. Hands on experience on Metadata, crawled properties, managed properties, Content Types, Workflows, User Profiles and SharePoint Online Search. Must be aware of the latest and deprecated features in Sharepoint online. Should have basic knowledge on DirSync, Azure ADSync, or Azure ADConnect. Must know how Point in time restore works in SharePoint Online. Good Knowledge on retention policy, DLP and E-discovery hold. Need knowledge on OneDrive for Business sync issues. Should have understanding about office 365 groups and Permissions in SharePoint Online. Office 365 Licensing. Should have basic knowledge on Fiddler, Search Query tools and SharePoint Designer If you are interested, Kindly share the updated resume to pavan.k@s3staff.com Show more Show less
Posted 1 week ago
4.0 years
0 Lacs
Delhi, India
Remote
Position: IT Help Desk Executive Experience Required: 2–4 years Working Days: Monday to Saturday Timings: 10:00 AM – 7:00 PM 🔍 Role Overview We are looking for a proactive and technically skilled IT Help Desk Executive to provide first-line support across the organization. The ideal candidate should have strong hands-on experience in Microsoft environments , hardware troubleshooting , and vendor & asset management . You will play a critical role in ensuring seamless day-to-day IT operations and user support. 🛠️ Key Responsibilities User Support & Troubleshooting Provide first-level technical support to internal users for hardware, software, network, and application issues. Diagnose and resolve technical problems related to Microsoft Office, Windows OS, printers, and LAN/Wi-Fi. Microsoft Ecosystem Support Support users on Microsoft tools such as Outlook, Teams, Office 365, and OneDrive. Install, configure, and update Microsoft software and security patches. Vendor Management Coordinate with external IT vendors for procurement, repairs, AMC contracts, and software licenses. Evaluate vendor performance and ensure timely service delivery. Asset Management Maintain an up-to-date inventory of all IT assets including laptops, desktops, printers, and networking equipment. Track asset issuance, usage, and decommissioning records. IT Bug Resolution Monitor, log, and resolve recurring bugs or system issues. Escalate unresolved issues to higher-level support teams or external vendors as needed. Hardware Maintenance & Repair Perform basic hardware diagnostics, troubleshooting, and repair of desktops, laptops, and peripherals. Replace or upgrade faulty components and ensure minimal downtime. ✅ Requirements Education: Bachelor’s degree or diploma in IT, Computer Science, or a related field. Experience: 2–4 years in IT support/help desk roles. Technical Skills: Strong knowledge of Microsoft Windows OS, Office 365, and basic networking. Familiarity with IT ticketing tools and remote access systems. Knowledge of hardware components and repair procedures. Soft Skills: Excellent communication and interpersonal skills. Strong problem-solving ability and attention to detail. Ability to work independently and under pressure. 🌟 What We Offer Opportunity to work in a fast-growing, tech-enabled environment Exposure to diverse IT systems and infrastructure Collaborative work culture with learning and development opportunities Show more Show less
Posted 1 week ago
0.0 years
0 Lacs
Hyderabad, Telangana
On-site
Product Designer Hyderabad, Telangana, India Date posted Jun 09, 2025 Job number 1802488 Work site Microsoft on-site only Travel 0-25 % Role type Individual Contributor Profession Design & Creative Discipline Product Design Employment type Full-Time Overview At studio+91 at the India Development Center (MSIDC), we work together across a multitude of disciplines: design, research and design engineering, to empower people all over the planet. Our diverse teams are constantly iterating, solving problems and collaborating with product managers, engineers to craft meaningful and relevant product experiences. Studio+91 is ‘microcosm of Microsoft’ with teams working across Edge, Bing, Office, OneDrive and SharePoint, Notes and Tasks, Azure, etc. forming and contributing diverse perspectives to the product experiences. We are looking for a talented designer who exhibits user empathy, big picture focus; and has mature design craftsmanship and problem-solving skills, who will work collaboratively with UX researchers, product managers and engineers while driving design from concept to final implementation. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: Bachelor’s degree in industrial design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems). Portfolio showcasing your proficiency in translating research insights into great product experiences, reflecting the synthesis of good visual and interaction design principles. Expertise with Sketch, Figma, Photoshop, and related tools. Experience with prototyping tools (InVision, Flinto, Framer, Processing, Unity, etc.). Preferred Qualifications: Passion for design and a strong command of interaction and visual design capabilities. Proven experience in creatively solving hard problems, driving complex design issues across multidisciplinary groups such as engineering, product management, research and marketing; and shipping relevant experiences within deadlines. User-centric approach to design and an understanding of how to apply research insights into design and development of the product experience. Excellent storytelling skills to generate empathy, craft a vision, design for impact, using written and verbal communication, presentation, and organizational skills. Responsibilities You will work with fellow designers, research, product, and engineering teams to define and create relevant, intuitive and beautiful experiences that our customers love. You will conceptualize and design original ideas that bring simplicity and ease of use to complex design issues. You are a conceptual thinker as well as a craftsperson. Your design work is clean, focused and inspiring to others. You will also collaborate with a dedicated and passionate multidisciplinary team to ship high quality experiences, in an agile environment. You must be able to communicate and collaborate across disciplines and articulate your design solutions across the team with a high level of influence and impact. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 week ago
0.0 - 3.0 years
0 Lacs
Delhi, Delhi
On-site
Department Managed Services Job posted on Jun 09, 2025 Employee Type Fixed-Term Experience range (Years) 2 years - 6 years Job Title: IT Level 2 Support Engineer Location: [DELHI / Office ] Job Type: [Full-Time / 9:30 to 6:30 Experience Level: 2–3 years Reports To: IT Manager Key Responsibilities: Provide Level 2 support for laptops, printer, software, Audio Video and network-related small ongoing issues. Troubleshoot escalated technical issues from the Service Desk and provided timely resolution. Support Microsoft Windows, Mac OS, and mobile device platforms (iOS/Android). Basic knowledge and troubleshoot Microsoft 365 apps (Outlook, Teams, SharePoint, OneDrive). Basic knowledge of user account management in Azure Active Directory, Microsoft 365, and other internal systems. Basic knowledge of Security tools like Zscaler, crowdstike, Zoho, TeamViewer etc. Install, configure, and maintain end-user hardware and software. Document incidents, problems, and resolutions within the ITSM platform. Collaborate with L3 teams or vendors for unresolved issues. Participate in IT projects including deployments, upgrades, and migrations. Follow IT policies, procedures, and security guidelines. Maintain knowledge base articles and user documentation. Provide guidance and mentorship to L1 team members when needed. Required Skills & Qualifications: 2–3 years of experience in a similar IT support role. Strong troubleshooting skills in Windows 10/11, Microsoft 365, and common business applications. Basic Azure Active Directory, DNS, DHCP, and Group Policy. Basic knowledge of networking basics (TCP/IP, VPN, LAN/WAN). Basic understanding of service desk processes and ticketing systems. Excellent communication and interpersonal skills. Preferred Qualifications: Any Relevant Computer Hardware networking certifications Familiarity with endpoint security tools (e.g., antivirus, EDR, Zsclaer etc). Soft Skills: Strong Communication service orientation Logical thinker with attention to detail Ability to work independently and collaboratively Eagerness to learn and grow within the IT team
Posted 1 week ago
9.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Line of Service Advisory Industry/Sector Not Applicable Specialism Microsoft Management Level Manager Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. Those in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements, implementing CRM software solutions, and providing training and support for seamless integration and utilisation of Microsoft CRM applications. Working in this area, you will enable clients to optimise operational efficiency and achieve their strategic objectives. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Responsibilities- 9+ years of experience in IT industry with experience in Digital/Delivery Transformation using Agile methodologies Proficiency in Server Side as well as Client Side (SPFX,CSOM,JSOM and Rest Services, React), SharePoint Hosted App, Provider Hosted App), Custom Development using Third Party Tools ( InfoPath), PowerShell scripting, google analytics, Client-Side Scripting (jQuery, angular Js, React ), Data Migration and Quality Reviews along with RFPs and POC. Strong problem solving & technical skills coupled with informed decision making abilities Team leading experience Key Technical Areas Azure : App Services, Azure Active Directory, Azure API Management, Azure DevOps, Azure Functions, Azure Logic Apps M365 : PowerApps (Canvas, Model-Driven, Portal), Power Automate, MS Teams, MS Search, M365 Management API, OneDrive, MS Lists, Forms SharePoint Framework (SPFx) : SPFx Webparts, Application Customizer Extension, Field Customizer Extension, PnP SPFx TEAMS Development : Channel Tab, Personal Tab, Office 365/Custom Connectors Other languages : ASP.NET, C#, CAML, CSOM, CSS, JSOM, Office UI Fabric Core, MS Graph, REST, WCF Scripting Language : AngularJS, jQuery, ReactJS, PowerShell (Azure, PnP, SPO) Migration Tool : Metalogix, Mover, Sharegate, SharePoint Migration Tool Tools / IDE : Fiddler, Google Analytics, InfoPath, Azure Storage Explorer, Postman, Power Automate Desktop, SharePoint Designer, SharePoint Online Management Shell, Swagger, TFS, U2U CAML Builder, UI Flows, VS Code, Visual Studio 2019/2017/2015/2010/2005 Mandatory skill sets: PowerApps Developer Canvas / Sharepoint / .NET Preferred skill sets: Azure : App Services, Azure Active Directory, Azure API Management, Azure DevOps, Year of experience required 7 to 10 Years Educational Qualification BE/B.Tech Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering, Bachelor of Technology Degrees/Field Of Study Preferred Certifications (if blank, certifications not specified) Required Skills Microsoft Power Apps Optional Skills Microsoft Azure Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date Show more Show less
Posted 1 week ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
TA/SME - on M365 suite /Security M365 Suite Management Oversee the administration, configuration, and optimization of Microsoft 365 applications, including Exchange Online, SharePoint, Teams, and OneDrive. Data Governance Develop and implement data governance policies and procedures to ensure data integrity, security, and compliance across the organization. Microsoft Purview Expertise Utilize Microsoft Purview to manage and protect sensitive data, ensuring compliance with regulatory requirements and internal policies. Design and Implementation Design and implement solutions that leverage M365 and Purview capabilities to meet business needs, including data classification, labeling, and retention policies. Collaboration Work closely with IT, security, and business teams to understand requirements and deliver effective solutions. Training and Support Provide training and support to end-users and IT staff on M365 and Purview functionalities and best practices. Continuous Improvement Stay up-to-date with the latest M365 and Purview features and updates, and continuously seek opportunities to enhance the organization's use of these tools. Qualifications Education Bachelor's degree in Computer Science, Information Technology, or a related field. Experience Minimum of [X] years of experience in managing Microsoft 365 environments, with a focus on data governance and Microsoft Purview. Certifications Relevant certifications such as Microsoft Certified Security, Compliance, and Identity Fundamentals, Microsoft Certified Information Protection Administrator Associate, or similar. Skills Strong understanding of M365 applications and services. Expertise in data governance, data protection, and compliance. Proficiency in Microsoft Purview and its capabilities. Excellent problem-solving and analytical skills. Strong communication and collaboration skills. Ability to design and implement effective solutions. Show more Show less
Posted 1 week ago
5.0 - 10.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About The Position The ‘Machinery Engineer’ is a team member of the Mech Designs Engineering team within the Chevron ENGINE Designs Engineering group which supports Chevrons Manufacturing and Refineries Assets. This role forms part of a larger engineering network across Chevron with the primary purpose to support all phases of machinery engineering from concept development, scoping, selection, manufacturing, technical audit, final acceptance, start-up, troubleshooting, and failure analysis of rotating equipment including pumps, compressors, steam and gas turbines, motors, generators, fans, gearboxes, and associated systems across large complex process facilities. Key Responsibilities Supports all phases of machinery engineering from concept development, scoping, selection, manufacturing, technical audit, final acceptance, start-up, troubleshooting, and failure analysis Prepare, review, and approve machinery or component purchase specifications which may include preparation of engineering, operating, maintenance or reliability standards, policies and instructions Provide technical review and approval of vendor calculations/drawings and technical reports Participate in resolution of all operational and reliability issues as may occur during start-up and during normal plant operation Answer technical inquiries, make technical recommendations, improve design tools, and develop design procedures Spearhead resolution of quality issues during equipment manufacturing, witness and approve factory acceptance test results on behalf of the company to ensure compliance with Chevron Engineering Standards (CES) Ensures the work practices, applications, data, and tools are effective and efficient to meet Chevron and industry requirements. These include condition monitoring, machinery performance monitoring, routine and turnaround machinery work scope development, and Engineering Work Order development. Lead machinery initiatives and studies to improve plant safety and reliability Support inputs to economic analysis for proposed upgrades or improvements to rotating equipment assets Participate in troubleshooting complex machinery problems, develop alternatives, and work with condition monitoring team members and others to propose and implement solutions for long-term reliability Works collaboratively with cross-functional teams (Operations, Technical, Routine Maintenance, Turnaround, Projects, Construction Services Group, etc.) to improve asset reliability Ensures lessons learned are shared and incorporated into the applicable systems for sustainability Promote adherence to CES for new or modified equipment and ensure the CES Governance Process is followed for any deviations. Evaluate gaps in CES and recommend changes; facilitate local review of new or revised standards prior to implementation; aid in the deployment and interpretation of CES Interface with Global Manufacturing and Corporate Best Practice teams for sharing of lessons-learned and to investigate new technology or new applications of existing technology Required Qualifications Minimum of 5-10 years relevant experience with rotating equipment in a complex oil and gas operating environment providing engineering, field troubleshooting, equipment selection and specification, vibrations analysis, failure mechanisms, etc. Bachelor of Science degree in Engineering Complex Process (preferred). Working knowledge of industry-specific engineering manuals and codes, such as American Petroleum Institute (API) repair standards and practices. Proven ability to analyse and understand complex situations quickly and develop practical, appropriate solutions to resolve high impact people/business/process issues Proficient in the use of Microsoft Suite (Excel, Word, PowerPoint, OneDrive, SharePoint) Good written and verbal communication skills Chevron ENGINE supports global operations, supporting business requirements across the world. Accordingly, the work hours for employees will be aligned to support business requirements. The standard work week will be Monday to Friday. Working hours are 8:00am to 5:00pm or 1.30pm to 10.30pm. Chevron participates in E-Verify in certain locations as required by law. Show more Show less
Posted 1 week ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Senior Systems Engineer About Our Team Our global team supports products that educate and provide electronic health records, introducing students to digital charting and preparing them to document care in today’s modern clinical environment. We have a stable product that we strive to maintain while valuing trust, respect, collaboration, agility, and quality in our team. Our EUC Engineering team is responsible for designing, implementing, and maintaining technology solutions that directly impact the productivity and experience of our employees. We focus on delivering secure, scalable, and seamless environments that empower users to work efficiently from anywhere. About The Role As a Senior Systems Engineer, you’ll lead the design and support of collaboration solutions with a strong focus on core productivity solutions. You will assist the Enterprise Engineering Lead in delivering the EUC roadmap, acting as a point of escalation, and driving technical improvements across both the M365 & Slack ecosystems. You’ll also champion Power Platform/Co-Pilot governance, ensuring solutions are scalable, secure, and aligned with business needs. Additionally, you’ll contribute to a shift-left culture through technical mentorship, agile collaboration, and knowledge-sharing initiatives. Responsibilities Advise on and implement best practices across Modern Workplace technologies, including Microsoft 365, SharePoint, Teams, Exchange Online, Co-Pilot, and the Power Platform (Power Apps, Power Automate, Power BI). Configure, manage, and maintain the Microsoft 365 environment, ensuring optimal performance, compliance, and security. Configure, manage and maintain Elsevier’s Slack grid environment and its workspaces, ensuring optimal performance, compliance, and security. Develop and enforce Power Platform/Co-Pilot governance policies, helping the business adopt low-code/AI tools responsibly and effectively. Collaborate with stakeholders to identify business needs and translate them into scalable technical solutions. Act as a technical SME and escalation point for Microsoft & Slack collaboration productivity platforms. Deliver enhancements and new features within the M365 & Slack ecosystem and foster end-user adoption. Work closely with Productivity Squad Leads and business units to roll out and maintain M365 and Power Platform capabilities. Mentor Engineers at various levels, lead lunch-and-learn sessions, and participate in agile team ceremonies. Requirements We’re looking for someone with: Expert-level experience in M365 administration — including Teams, SharePoint, OneDrive, and Exchange Online. Proven ability to design, implement, and manage M365 and Power Platform solutions with governance in mind. Strong understanding of governance frameworks and center of excellence models. Experience leading M365 technical projects, change management efforts, and business-wide rollouts. Experience mentoring engineers and working within agile delivery teams (standups, retrospectives, etc.). Beneficial: Experience with Slack administration to support and engage with our developer community. Working in a Way that Works for You We promote a healthy work-life balance across the organization. We offer numerous well-being initiatives, shared parental leave, study assistance, and sabbaticals to help you meet both your immediate responsibilities and long-term goals. Working for You We understand that your well-being and happiness are essential to a successful career. Here are some benefits we offer: Comprehensive Health Insurance. Enhanced Health Insurance Options. Group Life Insurance. Group Accident Insurance. Flexible Working Arrangements. Employee Assistance Program. Medical Screening. Modern Family Benefits including maternity, paternity, and adoption support. Long-Service Awards. Celebratory New Baby Gift. Subsidized Meals (location-specific). Various Paid Time Off options including Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays. Free Transport for home-office-home commutes (location-specific). About The Business We are a global leader in information and analytics, assisting researchers and healthcare professionals in advancing science and improving health outcomes. We combine quality information and extensive data sets with analytics to support science and research, health education, and interactive learning. At our company, your work contributes to addressing the world's grand challenges and fostering a sustainable future. We utilize innovative technologies to support science and healthcare, partnering for a better world. Show more Show less
Posted 1 week ago
0 years
0 Lacs
Greater Chennai Area
Remote
Essential Functions : Support our UK technical operations Answers all incoming calls and IT emails providing Level 1 support in a timely manner. Enters appropriate and usable data into CRM IT Technical Support Ticketing system. Provides troubleshooting assistance through the use of remote controls tools such as Proxy master and VNC Client to connect to customers for remote support. Interprets, analyzes, diagnoses, documents, and resolves Level 1 IT issues related to internally supported hardware and software within first call. Diagnoses and solves immediate complex questions and problems related to application software, operating systems, and antivirus. Installs, diagnoses, and resolves Level 1 problems for hardware, peripherals, and software systems. Manages internet security via Websense; adds and removes objects as well as manage permissions. Maintains Time Management system (Kronos); including configuring, installing, and troubleshooting malfunctions. Creates simple queries and runs pre-written stored procedures in SQL Server 2008. Performs basic administrative and security tasks for a variety of applications and software, including but not limited to MS Sharepoint, Great Plains, Kwiktag, DL Plus, Kronos, Active Directory, BrainShark, and Exchange. Provides outstanding customer service and responsiveness to all end-users across all locations. Guides users through step-by-step solutions. Assists users in operating IT equipment. Provides technical assistance and training, and recommends remedial actions, as needed. Escalates complex issues to different IT Teams, as necessary. Communicates resolution status proactively to ensure customer timeframe expectations are met or exceeded. Creates, assigns, and reopens tickets to appropriate IT Technical Support office. Follows-up on open tickets, unresolved tickets, scheduled hardware and software upgrades, systems level problems, tickets that are escalated to other departments, and non-urgent after-hours messages to ensure progress and completion of requests. Establishes and maintains strong working relationships with various Company departments and team members. May serve as resource to other team members in resolution of technical issues. May contribute to library of Knowledge Base articles. Education and Experience: High School Diploma or GED. Experience providing technical support for Mac and Apple products Strong communication skills with the ability to speak clearly and understand what is being said to them. Experience supporting international users over the phone and through live chat. Strong technical skills and experience supporting enterprise applications, such as Microsoft 365, Active Directory, SharePoint , Teams, OneDrive, and Mac OS. Ability to document knowledge articles for new problems that come up during the day to day. Show more Show less
Posted 1 week ago
150.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Description: Job Description Specialist-Development (EET) Are you ready to shine? At Sun Life, we empower you to be your most brilliant self. Who we are? Sun Life is a leading financial services company with history of 150+ years that helps our clients achieve lifetime financial security and live healthier lives. We serve millions in Canada, the U.S., Asia, the U.K., and other parts of the world. We have a network of Sun Life advisors, third-party partners, and other distributors. Through them, we’re helping set our clients free to live their lives their way, from now through retirement. We’re working hard to support their wellness and health management goals, too. That way, they can enjoy what matters most to them. And that’s anything from running a marathon to helping their grandchildren learn to ride a bike. To do this, we offer a broad range of protection and wealth products and services to individuals, businesses, and institutions, including: Insurance. Life, health, wellness, disability, critical illness, stop-loss, and long-term care insurance. Investments. Mutual funds, segregated funds, annuities, and guaranteed investment products Advice. Financial planning and retirement planning services Asset management. Pooled funds, institutional portfolios, and pension funds With innovative technology, a strong distribution network and long-standing relationships with some of the world’s largest employers, we are today providing financial security to millions of people globally. Sun Life is a leading financial services company that helps our clients achieve lifetime financial security and live healthier lives, with strong insurance, asset management, investments, and financial advice portfolios. At Sun Life, our asset management business draws on the talent and experience of professionals from around the globe. Sun Life Global Solutions (SLGS) Established in the Philippines in 1991 and in India in 2006, Sun Life Global Solutions, (formerly Asia Service Centres), a microcosm of Sun Life, is poised to harness the regions’ potential in a significant way - from India and the Philippines to the world. We are architecting and executing a BOLDER vision: being a Digital and Innovation Hub, shaping the Business, driving Transformation and superior Client experience by providing expert Technology, Business and Knowledge Services and advanced Solutions. We help our clients achieve lifetime financial security and live healthier lives – our core purpose and mission. Drawing on our collaborative and inclusive culture, we are reckoned as a ‘Great Place to Work’, ‘Top 100 Best Places to Work for Women’ and stand among the ‘Top 11 Global Business Services Companies’ across India and the Philippines. The technology function at Sun Life Global Solutions is geared towards growing our existing business, deepening our client understanding, managing new-age technology systems, and demonstrating thought leadership. We are committed to building greater domain expertise and engineering ability, delivering end to end solutions for our clients, and taking a lead in intelligent automation. Tech services at Sun Life Global Solutions have evolved in areas such as application development and management, Support, Testing, Digital, Data Engineering and Analytics, Infrastructure Services and Project Management. We are constantly expanding our strength in Information technology and are looking for fresh talents who can bring ideas and values aligning with our Digital strategy. Our Client Impact strategy is motivated by the need to create an inclusive culture, empowered by highly engaged people. We are entering a new world that focuses on doing purpose driven work. The kind that fills your day with excitement and determination, because when you love what you do, it never feels like work. We want to create an environment where you feel empowered to act and are surrounded by people who challenge you, support you and inspire you to become the best version of yourself. As an employer, we not only want to attract top talent, but we want you to have the best Sun Life Experience. We strive to Shine Together, Make Life Brighter & Shape the Future! What will you do? Specialist-Development for EET responsible for support and development of SharePoint/M365/Power Platform Our engineering career framework helps our engineers to understand the scope, collaborative reach, and levers for impact at every job role and defines the key behaviors and deliverables specific to one’s role and team and plan their career with Sun Life. Key responsibilities: Provide advanced support and troubleshooting for Microsoft 365 applications. Perform SharePoint site administration and governance tasks. Manage MS Teams configurations, troubleshooting and integrations. Handle OneDrive support and user issues. Assist with Power Platform solutions (PowerApps, Power Automate) where required. Ensure security, compliance, and best practices across M365 services. Key Qualifications and experience: B Tech in Computer Science/IT or equivalent Should have at least 6 years of experience in IT (SharePoint, M365, Power Platform) Primary Location: Gurugram/Bangalore Schedule: 12PM to 8:30 PM Job Category: IT - Technology Services Posting End Date: 29/06/2025 Show more Show less
Posted 1 week ago
1.0 - 4.0 years
5 - 7 Lacs
Pune
Work from Office
Hiring for Technical support Associate Undergraduate and Graduate minimum 1 year experience in Technical support Shifts :- Rotational shifts, Rotational week offs Location:- Pune Salary :- Upto 7.5 LPA Contact :- 9158110345 Joell 7620244465 Required Candidate profile Hands on Experience:- SCIM Cloud protection AD, DNS,DHCP,O365 Sharepoint OneDrive
Posted 1 week ago
9.0 - 11.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Title: Sharepoint Admin with Migration Experience: 9 to 11 Years Only Location: Mumbai/Bangalore/Chennai/Pune Shift timings: 24*7 Notice Period: Immediate to max 30 days Full-time employment with LTIMindtree Mandatory Skills: SharePoint farms, On-premises, SharePoint Online Migration, SharePoint security Job Description: Design and implement high availability SharePoint farms for onpremises environments Optimize SharePoint Online performance and troubleshoot latency issues Manage and optimize database storage indexing and caching mechanisms for SharePoint Implement and manage SharePoint security policies permissions and governance Ensure compliance with ISO GDPR HIPAA and enterprise data protection standards Monitor audit logs security alerts and enforce encryption policies Design and troubleshoot custom solutions using Power Platform Power Automate Power Apps Power BI Support integration with Microsoft Teams OneDrive and third-party applications Manage and troubleshoot custom workflows web parts and SharePoint Framework SPFx solutions Plan and execute SharePoint OnPrem to SharePoint Online migrations using ShareGate Metalogix or Microsoft Migration Tool Upgrade SharePoint Server versions while ensuring compatibility with existing applications Manage hybrid SharePoint deployments and ensure seamless integration with Azure AD Implement disaster recovery DR strategies for SharePoint environments Ensure regular backup and restore procedures for site collections lists and libraries Perform failover testing and compliance audits for business continuity Develop and optimize PowerShell scripts for SharePoint administration and automation Automate provisioning permission management and site lifecycle policies Implement Infrastructure as Code IaC solutions for SharePoint deployments Use SharePoint Admin Center ULS Logs and Microsoft 365 Security Compliance Center for proactive monitoring Generate performance reports site usage analytics and security compliance dashboards Technical Leadership Documentation Act as a subject matter expert SME for SharePoint architecture and governance Provide mentorship and training to L1 L2 and L3 support teams Maintain detailed documentation SOPs and RCA reports Secondary Skill ITIL Knowledge IPC handling Escalation Email communication CAB representation RISK and Compliance P1 Management RCA Thanks & Regards, Prabal Pandey Prabal.Pandey@alphacom.in Show more Show less
Posted 1 week ago
1.0 - 3.0 years
5 - 7 Lacs
Pune
Work from Office
Hiring for International Technical Support Role. Any Graduates /UG with 1 year of International Technical Experience can apply. Salary- Up to 7.5LPA Shifts-Rotational Location-Pune *IMMEDIATE JOINERS ONLY* Contact-Janhvi 8055979395
Posted 1 week ago
3.0 - 6.0 years
2 - 4 Lacs
Noida
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digitalinnovation are redefining industries and were leading the charge. Genpact’s AIGigafactory, our industry-first accelerator, is an example of how were scalingadvanced technology solutions to help global enterprises work smarter, growfaster, and transform at scale. From large-scale models to agentic AI, ourbreakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solvingreal-world problems, and want to be part of a team that’s shaping the future,this is your moment Genpact (NYSE: G) is an advanced technology services and solutionscompany that delivers lasting value for leading enterprises globally. Throughour deep business knowledge, operational excellence, and cutting-edge solutionswe help companies across industries get ahead and stay ahead. Powered bycuriosity, courage, and innovation, our teams implement data, technology, andAI to create tomorrow, today. Inviting applications forthe role of Process Developer – Broker Technical Support Specialist Your role will require youto utilize your experience in and knowledge of insurance/reinsurance andunderwriting processes to process transactions for the Underwriting SupportTeams and communicate with the Onsite Team. Responsibilities Perform necessary activities to support broking teams in collaborating with account management to initiate a renewal, preparing and submitting marketing proposals to underwriters, processing endorsements and policy checking along with other requests Identify and retrieve relevant compliance documentation necessary to process new policies and policy renewals, changes, additions, deletions and cancellations. Calculating adjustments and premiums on policies and other insurance documents. Ensure repository of record is accurate and current to ensure outputs and client deliverables will be produced according to guidelines and policy detail. Communicating directly with underwriters/brokers/account executives to follow up or obtain additional information. Monitor and attend to requests via client service platform that require action in a timely manner. Help colleagues troubleshoot and resolve basic issues and perform other related duties as required. Qualifications we seek inyou! Minimum Qualifications Graduate with an excellent interpersonal,communication and presentation skills, both verbal and written Relevant and meaningful years of experienceof working in US P&C insurance lifecycle – pre-placement, placement, andpost-placement activities (such as endorsements processing, policyadministration, policy checking, policy issuance, quoting, renewal prep,submissions, surplus lines, licensing, agency admin, inspections and so on. Demonstrate and cultivate customer focus,collaboration, accountability, initiative, and innovation. Proficient in English language- both written(Email writing) and verbal A strong attention to detail; analyticalskills and the ability to multi-task are important Preferred Qualification andExperience Relevant years of insurance experience and domain knowledge, especially P&C insurance Candidate having Broker (US P&C insurance) experience would be an asset Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote) A strong attention to detail; analytical skills and the ability to multi-task are important Should be a team player with previous work experience in an office environment required Client focused with proven relationship building skills Ability to work collaboratively as a key member of a team and independently with minimum supervision Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure Why join Genpact? * Be a transformation leader Work at the cutting edge of AI, automation,and digital innovation * Make an impact Drive change for global enterprises and solve businesschallenges that matter * Accelerate your career Get hands-on experience, mentorship, andcontinuous learning opportunities * Work with the best Join 140,000+ bold thinkers and problem-solvers whopush boundaries every day * Thrive in a values-driven culture Our courage, curiosity, andincisiveness - built on a foundation of integrity and inclusion - allow yourideas to fuel progress Come join the tech shapers and growth makers at Genpact and take yourcareer in the only direction that matters: Up. Lets build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants forall positions without regard to race, color, religion or belief, sex, age,national origin, citizenship status, marital status, military/veteran status,genetic information, sexual orientation, gender identity, physical or mentaldisability or any other characteristic protected by applicable laws. Genpact iscommitted to creating a dynamic work environment that values respect andintegrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to processjob applications and applicants are not required to pay to participate in ourhiring process in any other way. Examples of such scams include purchasing a'starter kit,' paying to apply, or purchasing equipment or training.
Posted 1 week ago
3.0 - 6.0 years
1 - 3 Lacs
Madurai
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digitalinnovation are redefining industries and were leading the charge. Genpact’s AIGigafactory, our industry-first accelerator, is an example of how were scalingadvanced technology solutions to help global enterprises work smarter, growfaster, and transform at scale. From large-scale models to agentic AI, ourbreakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solvingreal-world problems, and want to be part of a team that’s shaping the future,this is your moment Genpact (NYSE: G) is an advanced technology services and solutionscompany that delivers lasting value for leading enterprises globally. Throughour deep business knowledge, operational excellence, and cutting-edge solutionswe help companies across industries get ahead and stay ahead. Powered bycuriosity, courage, and innovation, our teams implement data, technology, andAI to create tomorrow, today. Inviting applications forthe role of Process Developer – Broker Technical Support Specialist Your role will require youto utilize your experience in and knowledge of insurance/reinsurance andunderwriting processes to process transactions for the Underwriting SupportTeams and communicate with the Onsite Team. Responsibilities Perform necessary activities to support broking teams in collaborating with account management to initiate a renewal, preparing and submitting marketing proposals to underwriters, processing endorsements and policy checking along with other requests Identify and retrieve relevant compliance documentation necessary to process new policies and policy renewals, changes, additions, deletions and cancellations. Calculating adjustments and premiums on policies and other insurance documents. Ensure repository of record is accurate and current to ensure outputs and client deliverables will be produced according to guidelines and policy detail. Communicating directly with underwriters/brokers/account executives to follow up or obtain additional information. Monitor and attend to requests via client service platform that require action in a timely manner. Help colleagues troubleshoot and resolve basic issues and perform other related duties as required. Qualifications we seek inyou! Minimum Qualifications Graduate with an excellent interpersonal, communication and presentation skills, both verbal and written Relevant and meaningful years of experience of working in US P&C insurance lifecycle – pre-placement, placement, and post-placement activities (such as endorsements processing, policy administration, policy checking, policy issuance, quoting, renewal prep, submissions, surplus lines, licensing, agency admin, inspections and so on. Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation. Proficient in English language- both written (Email writing) and verbal A strong attention to detail; analytical skills and the ability to multi-task are important Preferred Qualification andExperience Relevant years of insurance experience and domain knowledge, especially P&C insurance Candidate having Broker (US P&C insurance) experience would be an asset Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote) A strong attention to detail; analytical skills and the ability to multi-task are important Should be a team player with previous work experience in an office environment required Client focused with proven relationship building skills Ability to work collaboratively as a key member of a team and independently with minimum supervision Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure Why join Genpact? * Be a transformation leader Work at the cutting edge of AI, automation,and digital innovation * Make an impact Drive change for global enterprises and solve businesschallenges that matter * Accelerate your career Get hands-on experience, mentorship, andcontinuous learning opportunities * Work with the best Join 140,000+ bold thinkers and problem-solvers whopush boundaries every day * Thrive in a values-driven culture Our courage, curiosity, andincisiveness - built on a foundation of integrity and inclusion - allow yourideas to fuel progress Come join the tech shapers and growth makers at Genpact and take yourcareer in the only direction that matters: Up. Lets build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants forall positions without regard to race, color, religion or belief, sex, age,national origin, citizenship status, marital status, military/veteran status,genetic information, sexual orientation, gender identity, physical or mentaldisability or any other characteristic protected by applicable laws. Genpact iscommitted to creating a dynamic work environment that values respect andintegrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to processjob applications and applicants are not required to pay to participate in ourhiring process in any other way. Examples of such scams include purchasing a'starter kit,' paying to apply, or purchasing equipment or training.
Posted 1 week ago
0.0 - 2.0 years
1 - 3 Lacs
Lucknow
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digitalinnovation are redefining industries and were leading the charge. Genpact’s AIGigafactory, our industry-first accelerator, is an example of how were scalingadvanced technology solutions to help global enterprises work smarter, growfaster, and transform at scale. From large-scale models to agentic AI, ourbreakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solvingreal-world problems, and want to be part of a team that’s shaping the future,this is your moment Genpact (NYSE: G) is an advanced technology services and solutionscompany that delivers lasting value for leading enterprises globally. Throughour deep business knowledge, operational excellence, and cutting-edge solutionswe help companies across industries get ahead and stay ahead. Powered bycuriosity, courage, and innovation, our teams implement data, technology, andAI to create tomorrow, today. Inviting applications forthe role of Process Associate – Underwriting / Broker Technical SupportSpecialist Your role will require youto utilize your skills to process transactions for the Underwriting / BrokerSupport Teams. You will require to the processing with expected accuracy andwithin the expected timelines as per the business requirement. Responsibilities Transaction processing for Broker support team (Wholesale ops) Monitor and attend to requests via service platforms that require action in a timely manner Responsible to comprehend, good customer service attitude to clearly articulate the resolution. Responsible to balance dynamic volumes of workloads and to reach targets and deadlines on a timely basis. Ensure repository of record is accurate and current to ensure outputs and client deliverables will be produced according to guidelines and policy detail. Operational support with multiple activities for client service teams Perform necessary activities to support broking teams in collaborating with account management to initiate a renewal, preparing and submitting marketing proposals to underwriters, processing endorsements and Policy Checking requests Qualifications we seek inyou! Minimum Qualifications Graduate with an excellent interpersonal, communication and presentation skills, both verbal and written Should understand Basics of Insurance (if experienced) Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation. Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote) Proficient in English language- both written (Email writing) and verbal A strong attention to detail; analytical skills and the ability to multi-task are important Preferred Qualification andExperience Candidate having Broker (US P&C insurance) experience would be an asset A strong attention to detail; analytical skills and the ability to multi-task are important Ability to work collaboratively as a key member of a team and independently with minimum supervision Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure Why join Genpact? * Be a transformation leader Work at the cutting edge of AI, automation,and digital innovation * Make an impact Drive change for global enterprises and solve businesschallenges that matter * Accelerate your career Get hands-on experience, mentorship, andcontinuous learning opportunities * Work with the best Join 140,000+ bold thinkers and problem-solvers whopush boundaries every day * Thrive in a values-driven culture Our courage, curiosity, andincisiveness - built on a foundation of integrity and inclusion - allow yourideas to fuel progress Come join the tech shapers and growth makers at Genpact and take yourcareer in the only direction that matters: Up. Lets build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants forall positions without regard to race, color, religion or belief, sex, age,national origin, citizenship status, marital status, military/veteran status,genetic information, sexual orientation, gender identity, physical or mentaldisability or any other characteristic protected by applicable laws. Genpact iscommitted to creating a dynamic work environment that values respect andintegrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to processjob applications and applicants are not required to pay to participate in ourhiring process in any other way. Examples of such scams include purchasing a'starter kit,' paying to apply, or purchasing equipment or training.
Posted 1 week ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Location/s: Bengaluru Relocation supported: Within country; Not supported, but internal applications are welcome Recruiter contact: Supriya Yadavalli Mott MacDonald We’re a global engineering, management, and development consultancy.Our purpose is to improve society by considering social outcomes in everything we do, relentlessly focusing on excellence and digital innovation, transforming our clients’ businesses, our communities and employee opportunities. A fundamental part of this is respecting each person’s differences and striving to meet their needs. We are proud to be a one ofGlassdoor’s top employersto work for in the UK, as well as being recognised as aTop Inclusive Companyin the UK. Our values: P rogress, R espect, I ntegrity, D rive, E xcellence. Overview Of The Role Working closely with the 4th line Productivity Applications team, you will help to resolve incidents, problems and assist with implementing change. This role will be based in one of our Global IT Operations Centre based in either India or United Kingdom. The Productivity Applications Team play a pivotal role in ensuring that our applications perform to a high level while adhering to Mott MacDonald's policies and procedures. Key Duties And Responsibilities Include Provide support to Productivity Applications team. Deliver an outstanding customer experience by focussing on our employees needs and providing timely resolutions with clear and regular communication. Work closely with the wider Applications teams helping to define support requirements and improvements to service across Productivity Applications. Act as a technical support analyst within the team - for complex support issues and critical situations in the owned technology areas Assists in improving the Productivity Applications team, proposes and drives forward improvement initiatives. Identify problems through analysing incident patterns and suggest enhancements to continually improve our services. Understand the critical needs of the business and escalate urgent issues to minimise the impact to the business and employee productivity. Ensure the IT solutions we deliver comply with Mott MacDonald standards, policies and any regulation; this includes adhering to our internal governance. Essential Candidate Specification: Degree or equivalent relevant qualification in an IT related discipline or relevant industry experience. Knowledge of the Microsoft 365 components and how they interact with one another. Experience of SharePoint Online and MS Teams Administration. Experience in supporting MS Exchange Online Excellent verbal and written English communication skills. Exceptional customer service skills. Experience in a service desk support role, ideally working to SLAs. Desirable Knowledge of ITIL Service Management best practices, ITIL V3/V4. Experience of data migration tools such as ShareGate. Experience running PowerShell scripts for administration purposes. Experience in ServiceNow or similar ITSM Tools Experience of OneDrive, Power Apps, Power Automate and Power BI Experience of working in a global organization. Personal Attributes Passionate about technology and learning. Ability to balance demands and priorities and think clearly under pressure. Attention to detail and a focus on quality. Excellent conflict resolution, communication, and collaboration skills. Logical and analytical approach to solving problems. We Can Offer (subject To Company’s Policy) Agile and safe working environment Competitive annual leave and sick leaves Group incentive scheme Group term life insurance, Workmen’s compensation and Group medical insurance coverage Short and Long-term Global employment opportunities Global collaboration and knowledge sharing Digital Innovation and Transformation Equality, diversity and inclusion We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute. Agile working At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team and personal commitments. We embrace agility, flexibility and trust. Location(s): Bengaluru, KA, IN Contract Type: Permanent Work Pattern: Full Time Market: Various Discipline: Information technology Job Ref: 8314 Recruiter Contact: Supriya Yadavalli Show more Show less
Posted 1 week ago
15.0 years
9 - 10 Lacs
Bengaluru
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Job Title: Associate Director or Assistant Director – Solution Architect (General) Enterprise Technology provides reliable, secure and resilient technology services and solutions to support our 400,000 EY people. As part of Enterprise Technology, you’ll be at the forefront of enabling innovative technologies including emerging collaboration tools and top-tier technology infrastructure. Our aim is to create a superior customer experience with clear investment in innovation, alongside operational excellence that delivers efficient, quality services and solutions. You will work with technologists and business experts to meet the increasing pace of our business. That means more growth for you, exciting learning opportunities, career choices and the chance to make a real impact. The opportunity We are seeking a Solution Architect that is a highly skilled senior role with industry leading architecture and design expertise to support one or more programs. He/she has a deep end to end understanding of architecture standards and platform solution development expertise. In this role you will be responsible for bringing strategy to fruition through the creation and delivery of architectural solution artifacts, and so candidates should be proficient on Microsoft Azure, M365 services, Network and On-prem Infrastructure technology solutions. Candidate must be a self-starter with Agile framework experience and provide RISK/Constraints to product leaders. Ideal candidate must be able to drive the delivery of solutions which align with the strategy. This role will report to the Associate Director of Solution Architecture and Cross Functional Governance. Your key responsibilities Core Drive the successful delivery of Cloud, Network and Platform technology investment efforts. Provides guidance on complex production designs, applications or system problems Solution design will include the creation of reusable, repeatable IP and artifacts. Work closely with security, networking, and operations teams to design integrated and compliant solutions. Manage stakeholders, sponsors, engineering, and operations teams across EY Technology to drive development of IT products, services, and solutions. Manages the technical dependencies across the different products and services Work with Enterprise Architects to ensure alignment with strategic objectives and targets, while providing input into strategic direction as needed. Translate business needs into technical requirements and formulation of solutions, while identifying gaps, strategic impacts, financial impacts and the risk profile in the technical solution or offering. Drive proof-of-concept, prototype design and implementation activities from an architectural perspective. Develop and maintain solution architecture documents and other artifacts to guide design creation and implementations. Stay abreast of industry trends and new technology offerings, perform in-depth research analysis and maintain collaborative partnership with internal IT teams and business customers along with external technology vendors and service providers to ensure robust outcomes. Present subject matter to program / project teams, governance forums and other audiences as needed. Skills and attributes for success We are interested in people with a deep and broad networking background, who bring in experience working in large enterprise environments, performing senior architecture or solution design role. A successful candidate will have technical and all-round experience in being part of a fast-paced team that is enabling the realization of strategic intent by solutioning and building modern network landscapes. These experiences include: History of working credibly with senior stakeholders Strong verbal and written skills including strong cross-cultural communication and the ability to draft effective communications Ability to work with people in a variety of cultures, countries and time zones Demonstrate excellent technical & architecture skills in the context of cloud-based platform/product design, service management and product lifecycle management Demonstrate ability to rapidly learn new and emerging technologies and developing a vision of their suitability and role as a new product within a platform & product landscape Design and develop scalable, secure, and resilient M365 solutions, including Exchange Online, SharePoint, Teams, OneDrive, and Security & Compliance features. Architect hybrid and cloud-native solutions leveraging Azure cloud services, including networking, compute, storage, and security. Design security frameworks leveraging Microsoft Defender, Sentinel, Intune, and Conditional Access policies. Experience with AI-powered IT operations (AIOps) for proactive issue detection, automated troubleshooting, and anomaly detection. Familiarity with Zero Trust architecture, policies and supporting network and security technologies. Strong ability to document processes, procedures and network designs clearly and accurately for distribution to internal teams and customers. To qualify for the role, you must have Creative and self-starter mindset with strong analytical and quantitative skills to operate without direct supervision on multiple complex projects and tasks, and their shifting priorities in parallel. Effective listening skills and display openness to other people's ideas and thoughts. Ability to deal efficiently with escalations, conflicts and difficult situations/people under pressure. Strong influencing skills to collaborate effectively and efficiently across the firm. English language skills - excellent written and verbal communication. Flexibility to work out of regular office hours to cater to the global organization needs. Ideally, you’ll also have Prior experience working for a large organization with a complex environment Education: Bachelor’s or master’s degree from an accredited college or university in Computer Science, Computer Engineering, MIS, or a closely related field Experience: 15+ years of experience in IT architecture, with a focus on Microsoft 365, data centers, and Azure cloud infrastructure. Possession of a current (non-expired) professional, industry recognized certification. Experience with enterprise IT governance, compliance, and risk management frameworks. Familiarity/experience with TOGAF methodology. What we offer As part of this role, you'll work in a highly integrated, global team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer: Continuous learning : You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Posted 1 week ago
4.5 - 8.0 years
0 Lacs
Bengaluru
On-site
CONSULTANT Bangalore 4.5-8 Years INDIA Job Description (Posting). Environment Managemento Manage on-premises (SharePoint 2016) and SharePoint Online environmentso Oversee web applications, site collections, sites, lists, libraries, and user permissions Integration & Collaborationo Ensure seamless integration with OneDrive for efficient file sharingo Manage and troubleshoot OneNote syncing and integration issues Performance & Maintenanceo Monitor performance and usage statistics across environmentso Plan and execute upgrades, patching schedules, and routine maintenanceo Perform regular backups and manage recovery processes for SharePoint data Migration & Upgradeso Lead migration initiatives from SharePoint 2016 to SharePoint Subscription Edition and Onlineo Ensure data integrity and minimal downtime during migrations Automation & Workflow Solutionso Develop and support Nintex Workflows and Power Automate flowso Evaluate hybrid scenarios for Power Automate; implement on-premises data gateways when requiredo Utilize PowerShell (PnP/CSOM) scripting for advanced automation, reporting, and custom solution development Documentationo Document configurations, processes, troubleshooting steps, and best practices (1.) To provide required presales support (RFP response, Solution Defense, Customer Presentation) (2.) To thoroughly understand and analyse the IT Service Management tool to be implemented for the customer project (3.) To efficiently map the customer requirements to the ITSM tool capabilties; and, design the deisred process for each ITSM tool module (4.) To ensure that the desired process has been signed off by process owner and accordingly prepare function specification document and application data in adherence to quality and process compliances (5.) To prepare various types of testing scripts to test the tool and collaborate with other module consultants for data transfer and action triggers from correlated events in adifferent systems. (6.) To keep oneself updated through the latest developments in concerned skill and domain functions Qualification B-Tech No. of Positions 1 Skill (Primary) DWP-UMC-SharePoint Tools Auto req ID 1569334BR
Posted 1 week ago
8.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Job Title : Senior Microsoft Systems Specialist Reports To Title : Head of IT Operations Business Function/Sub Function: IT Infra & Operation Location: Noida, India Position Overview You will design, build and deploy many features of O365/Azure AD, including system administration to support existing and future systems and to enable seamless integration into the company environments globally. There will be a focus on O365/Azure AD cloud infrastructure, configuration management and security to leverage corporate identity, network connectivity, and device type, helping to improve employee productivity. You will utilize your expert level experience and knowledge of Office 365/Azure AD architecture, administration, and best practice recommendations combined with a strong current and deep experience in security, legal and regulatory/compliance controls required for cloud environments. You will be responsible for aiding the development teams in the engineering and design, and leading in the testing, migration tooling, and deployment of the enterprise messaging and collaboration tool sets in Office 365/Azure AD. Key Responsibilities Administer and support Office 365 suite configurations , policies and Analyse, troubleshoot and Office 365 platforms. Provide subject matter expertise of Office 365 and Microsoft Azure with emphasis in security (Advanced Threat Protection (ATP) policies for Office 365, Entra, Azure AD Identity Protection, Conditional Access (CA), Azure Information Protection and Office365 Message Encryption ), architectural design, migration management and support of large-scale implementations. Work with the Information Security Officer developing a strategic plan for security. Provide subject matter expertise in Compliance & data retention leveraging Office 365 Data Loss Protection (DLP), Cloud Access Security Brokers (CASB), & Native Office 365 capabilities such as retention policies including Office 365 eDiscovery & Advanced eDiscovery. Implementation of new Office 365 features and functionality ( Microsoft Teams, Office 365 Groups, Planner, PowerApps ) and migrations to a target cloud O365 tenant, whether on-prem to cloud, cloud-to-cloud or external productivity (e.g., G Suite) to cloud. Evaluate needs and deliver solutions using OneDrive, Teams, SharePoint and other O365 collaboration. In-depth knowledge of Authorization & Authentication in Microsoft hybrid environment and experience with Azure AD including Single Sign On (SSO) and Multi-Factor Authentication (MFA) Assist in developing and implementation of support strategies for the various Office 365 applications. Effectively translate technical specifications, errors, and business logic through written and verbal communications to both technical and non-technical customers where appropriate, act as a mentor to apprentices studying Azure cloud. You will be a qualified Azure engineer with operational and architect level experience, as well as Microsoft certified for Azure solutions architect and Office 365. Skillset & Qualification: 8 - 10 years of experience and significant experience with ideally 5+ years as an O365 engineer in a 5000+ user environment Expert knowledge of Office 365 Platform, Exchange Online, SharePoint Online, Entra, Intune, Teams, Power BI, Security & Compliance Center, and OneDrive for Business Expert knowledge of Azure Active Directory, End Point Manager, and the Microsoft Identity Platform. Experience of configuring and working in cross-tenant, offshore teams. Expert knowledge of integrating Apple and Android hardware auto enrolment. Familiar with application monitoring tools, reviewing log files, and be available on occasion for off hours emergency support for critical applications Experience in setting up and maintaining virtual desktops (VDI) Experience with Microsoft Active Directory services including forest and domain design, policies, topology, replication, and trusts Implementation of advanced functions of Office 365 Security and Compliance Centre, Microsoft Federation Integration with Office 365, Azure and Identity Management with proven expertise in Product Information Management (PIM) / Privileged Access Management (PAM) Experience setting up and maintaining firewalls would be an advantage. Manage IT infrastructure projects, upgrades, and migrations based on business requirements. Collaborate with business leaders, product managers, and R&D teams to align IT strategies with organizational goals. Provide regular reports and insights on IT performance, risks, and improvement plans. Proven experience in Azure cloud, IT Infrastructure, Operations, ITSM, and Network Administration. Hands-on experience in Microsoft Azure, cloud monitoring & notification setup. Strong knowledge of ITIL processes , service management tools, automation, and PowerShell scripting. Proven experience in leading IT support teams, managing IT projects, and collaborating with cross-functional teams. Deep expertise in cloud, hybrid IT environments, and IT service management. Strong problem-solving skills and the ability to troubleshoot complex technical issues. Excellent communication, leadership, and stakeholder management skills. Ability to work across different time zones as per business needs. Strong analytical mindset, with a focus on continuous improvement and automation. Qualification : Bachelor’s degree in computer science, Information Technology, Engineering, or a related field. Master’s degree in IT Management or related disciplines is a plus. Professional Certifications (Preferred but not mandatory): Microsoft Certifications : Microsoft Certified Solutions Architect (AZ-305) Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft Certified: Identity and Access Administrator (SC-300) Microsoft 365 Certified: Modern Desktop Administrator Associate IT Service Management (ITSM) & Security Certifications: ITIL v4 Foundation (or higher) for ITSM best practices Networking Certifications : Cisco CCNA/CCNP, Aruba, or Arista networking certifications are a plus. Good to Have Experience integrating Microsoft 365 with LMS platforms like Moodle or Thesis. To know our privacy policy, please click the link below: https://gedu.global/wp-content/uploads/2023/09/GEDU-Privacy-Policy-22092023-V2.0-1.pdf Show more Show less
Posted 1 week ago
1.0 - 3.0 years
0 Lacs
Chennai
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Digital Engineering – NCLC - M365 Copilot Developer_Staff The opportunity We are seeking resources with expertise in the M365 Suite, particularly in M365 CoPilot development, extended configurations, and integrations, along with experience in Azure Open AI / GenAI and related technologies. These professionals will join our Digital Engineering Consulting team . This is a great opportunity to be part of a leading firm and play a key role in the growth of our service offerings. Your key responsibilities Produces high-quality solution or infrastructure deliverables in accordance with project timelines and specifications, using sound coding and programming skills Performs coding, debugging, testing and troubleshooting throughout the development process contributing to moderately complex aspects of a project Maintains and enhances systems by fixing complicated errors, raising risks and escalating issues where necessary Works with users to capture detailed requirements, translating designs and solution architecture into design specifications Monitors and reports on potential risks/opportunities of emerging technologies, and seeks areas for continuous improvement Ensures all activities adhere to the relevant processes, procedures, standards and technical design Develop and promote best practices for usage, operations and development Strong analytical and communication skills with intense drive to learn and adopt. Skills and attributes 1-3 years development in O365 / M365 6-12 months of hands-on experience with Microsoft 365 Copilot. (must have) Core Copilot Skills: Configure / customize robust AI solutions using Microsoft's Copilot Studio, M365 Copilot. Experience in creating custom agents. Develop Declarative Agents to extend the capabilities of M365 Copilot. Integrate Power Platform (Power Automate, Power Apps, Power BI) for automation and custom apps. Leverage Azure services (Functions, OpenAI, etc.) for scalable Copilot solutions. Craft effective prompts to guide AI models and optimize their performance. Ability to work on integration of services using Power Automate Cloud flows and Azure functions, Azure APIM. Strong expertise on Microsoft Copilot studio. Core Microsoft 365 Skills: Microsoft 365 Suite: Deep understanding of core applications like Word, Excel, PowerPoint, Outlook, Teams, SharePoint, OneDrive, and Power BI. Microsoft Graph API: Proficiency in using Graph API to access and manipulate data across various Microsoft 365 services. Power Platform: Knowledge of Power Apps, Power Automate, and Power BI for building custom solutions and automating workflows. AI and Machine Learning: (optional) AI Fundamentals: Understanding of AI concepts, machine learning, and natural language processing. Prompt Engineering: Ability to craft effective prompts to guide the AI model and generate desired outputs. AI Frameworks: Knowledge of AI Frame works such as Lang Chain. Model Training and Fine-tuning: Knowledge of training and fine-tuning AI models for specific use cases. Development and Engineering: (Must have) Programming Languages: Proficiency in languages like C#, Python, JavaScript, and TypeScript. Web Development: Experience with HTML, CSS, and JavaScript frameworks like React or Angular. Azure Functions and Logic Apps: Knowledge of serverless computing and workflow automation. Azure DevOps: Understanding of CI/CD pipelines and DevOps practices. Soft Skills: Problem-solving and Analytical Skills: Ability to identify problems, analyze data, and propose solutions. Communication Skills: Effective communication with both technical and non-technical stakeholders. Collaboration: Working effectively in cross-functional teams. Adaptability: Staying updated with the latest trends and technologies. Customer Focus: Understanding client needs and delivering solutions that meet their requirements. Maintain a positive and constructive outlook, focus on driving results, finding solutions / breakthroughs to solve problems and challenges; has a positive influence on peers. Interpersonal and communication skills. To qualify for the role, you must have A bachelor's or master's degree A minimum of 1-3 years of experience, preferably background in a professional services firm. Strong knowledge with M365 Suite of products Excellent communication skills with consulting experience preferred Ideally, you’ll also have Analytical ability to manage multiple projects and prioritize tasks into manageable work products. Can operate independently or with minimum supervision What working at EY offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Posted 1 week ago
0 years
4 - 9 Lacs
Noida
On-site
Country/Region: IN Requisition ID: 26104 Work Model: Position Type: Salary Range: Location: INDIA - NOIDA- BIRLASOFT OFFICE Title: Technical Lead-Cloud & Infra Engg- 0365 Description: Area(s) of responsibility Proficient in Microsoft 365 services: Exchange Online, OneDrive for Business, Microsoft Teams. Experience with Microsoft 365 Admin Center and Security & Compliance Center. PowerShell scripting for automation and bulk operations will be an advantage Microsoft Forms, Planner, and Stream. Microsoft Teams policies, Teams lifecycle management. Basic understanding of Microsoft Intune for device management. Azure Active Directory (AAD) for identity and access management. Conditional Access and MFA policies. Familiarity with Microsoft Purview for data governance. Experience with ticketing systems (e.g., ServiceNow, Symphony Summit, BMC Remedy, Freshworks etc). Exposure to hybrid Exchange environments is a plus.
Posted 1 week ago
0.0 - 5.0 years
4 - 8 Lacs
Pune
Work from Office
Hiring for Office 365 || Networking || Active Directory Fresher Technical graduate can apply 4lpa to 4.5 lpa pune and gurgaon Package: 8 Lpa Immediate joiner 1 year of office 365 // Exchange Server //Dns // DHCP troubleshooting exp is required Required Candidate profile Must have 1 year Hands on experience of Active Directory ,o365,dns,dhcp,networking Oppourtunity for freshers in o365 any technical grad fresher can apply
Posted 1 week ago
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