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Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide and we are looking for passionate, high-energy engineers to help achieve that mission. The Data Processing Unit (DPU) team brings together state-of-the-art software and hardware expertise to create a highly programmable and high-performance ASIC with the capability to efficiently handle large data streams. Thanks to its integrated design, this solution empowers teams to operate with increased agility and deliver significantly superior performance compared to CPU-based alternatives Central to our mission is development of platforms for Azure Datacenters based on our highly programmable data processing chip (DPU). As a Hardware Board Design Engineer, you will be responsible for the design & development of hardware platforms that shall be used for various applications like Storage, Compute & AI. #DPU #SCHIE #azurehwjobs Responsibilities Develop test plans to validate new products working closely with Hardware (Silicon & Board Design), Software (Platform & OS) and Mfg. Test Engineers. Develop tests and debugging tools to validate the functionality of hardware systems. Perform product validation and verification of systems in field or lab environment. Prepare and submit test reports highlighting the diags. coverage for various components/ subsystems Train the technicians responsible for carrying out testing activities at CM/ ODM site. Provide support to the Hardware Test Engineers (DVT) in development of automated test cases. Qualifications Required/Minimum Qualifications 8+ years of related technical engineering experience. Design & develop high-speed boards based on the architecture specification document Work with cross-functional teams to review the hardware functional specification & test plan documents and ensure the design meets all the requirements. Work with manufacturing team to review the design and ensure the DFM requirements are met Thorough testing and validation of hardware products to ensure compliance with specifications, requirements and quality standards. Perform root cause analysis and troubleshooting of hardware defects in a timely manner and implement preventive measures for future occurrences Experience in any of the Schematics Design & PCB CAD tools like Cadence Orcad, Altium Designer, Mentor Graphics PADS & Cadence Allegro Working experience on high-speed interfaces like PCIe/CXL, DDR, USB, UFS, SERDES…Etc Clarity on Signal & Power Integrity concepts Experience working in lab environment and using different equipment like DSO, Power supplies, BERT & Traffic generators Additional Or Preferred Qualifications 11+ years technical engineering experience. Experience working with CM/ODM, Fault isolation, & RCCAs Experience working with Thermal Chamber & Protocol analyzers like PCIe, DDR, USB, UFS, SPI & I3C/I2C Familiarity with Scripting languages like Phython/ Perl Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide and we are looking for passionate, high-energy engineers to help achieve that mission. The Data Processing Unit (DPU) team brings together state-of-the-art software and hardware expertise to create a highly programmable and high-performance ASIC with the capability to efficiently handle large data streams. Thanks to its integrated design, this solution empowers teams to operate with increased agility and deliver significantly superior performance compared to CPU-based alternatives Central to our mission is development of platforms for Azure Datacenters based on our highly programmable data processing chip (DPU). As a Hardware Board Design Engineer, you will be responsible for the design & development of hardware platforms that shall be used for various applications like Storage, Compute & AI. #DPU #SCHIE #azurehwjobs Responsibilities Develop test plans to validate new products working closely with Hardware (Silicon & Board Design), Software (Platform & OS) and Mfg. Test Engineers. Develop tests and debugging tools to validate the functionality of hardware systems. Perform product validation and verification of systems in field or lab environment. Prepare and submit test reports highlighting the diags. coverage for various components/ subsystems Train the technicians responsible for carrying out testing activities at CM/ ODM site. Provide support to the Hardware Test Engineers (DVT) in development of automated test cases. Qualifications Required/Minimum Qualifications 8+ years of related technical engineering experience. Design & develop high-speed boards based on the architecture specification document Work with cross-functional teams to review the hardware functional specification & test plan documents and ensure the design meets all the requirements. Work with manufacturing team to review the design and ensure the DFM requirements are met Thorough testing and validation of hardware products to ensure compliance with specifications, requirements and quality standards. Perform root cause analysis and troubleshooting of hardware defects in a timely manner and implement preventive measures for future occurrences Experience in any of the Schematics Design & PCB CAD tools like Cadence Orcad, Altium Designer, Mentor Graphics PADS & Cadence Allegro Working experience on high-speed interfaces like PCIe/CXL, DDR, USB, UFS, SERDES…Etc Clarity on Signal & Power Integrity concepts Experience working in lab environment and using different equipment like DSO, Power supplies, BERT & Traffic generators Additional Or Preferred Qualifications 11+ years technical engineering experience. Experience working with CM/ODM, Fault isolation, & RCCAs Experience working with Thermal Chamber & Protocol analyzers like PCIe, DDR, USB, UFS, SPI & I3C/I2C Familiarity with Scripting languages like Phython/ Perl Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide and we are looking for passionate, high-energy engineers to help achieve that mission. The Data Processing Unit (DPU) team brings together state-of-the-art software and hardware expertise to create a highly programmable and high-performance ASIC with the capability to efficiently handle large data streams. Thanks to its integrated design, this solution empowers teams to operate with increased agility and deliver significantly superior performance compared to CPU-based alternatives Central to our mission is development of platforms for Azure Datacenters based on our highly programmable data processing chip (DPU). As a Hardware Board Design Engineer, you will be responsible for the design & development of hardware platforms that shall be used for various applications like Storage, Compute & AI. #DPU #SCHIE #azurehwjobs Responsibilities Develop test plans to validate new products working closely with Hardware (Silicon & Board Design), Software (Platform & OS) and Mfg. Test Engineers. Develop tests and debugging tools to validate the functionality of hardware systems. Perform product validation and verification of systems in field or lab environment. Prepare and submit test reports highlighting the diags. coverage for various components/ subsystems Train the technicians responsible for carrying out testing activities at CM/ ODM site. Provide support to the Hardware Test Engineers (DVT) in development of automated test cases. Qualifications Required/Minimum Qualifications 8+ years of related technical engineering experience. Design & develop high-speed boards based on the architecture specification document Work with cross-functional teams to review the hardware functional specification & test plan documents and ensure the design meets all the requirements. Work with manufacturing team to review the design and ensure the DFM requirements are met Thorough testing and validation of hardware products to ensure compliance with specifications, requirements and quality standards. Perform root cause analysis and troubleshooting of hardware defects in a timely manner and implement preventive measures for future occurrences Experience in any of the Schematics Design & PCB CAD tools like Cadence Orcad, Altium Designer, Mentor Graphics PADS & Cadence Allegro Working experience on high-speed interfaces like PCIe/CXL, DDR, USB, UFS, SERDES…Etc Clarity on Signal & Power Integrity concepts Experience working in lab environment and using different equipment like DSO, Power supplies, BERT & Traffic generators Additional Or Preferred Qualifications 11+ years technical engineering experience. Experience working with CM/ODM, Fault isolation, & RCCAs Experience working with Thermal Chamber & Protocol analyzers like PCIe, DDR, USB, UFS, SPI & I3C/I2C Familiarity with Scripting languages like Phython/ Perl Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide and we are looking for passionate, high-energy engineers to help achieve that mission. The Data Processing Unit (DPU) team brings together state-of-the-art software and hardware expertise to create a highly programmable and high-performance ASIC with the capability to efficiently handle large data streams. Thanks to its integrated design, this solution empowers teams to operate with increased agility and deliver significantly superior performance compared to CPU-based alternatives Central to our mission is development of platforms for Azure Datacenters based on our highly programmable data processing chip (DPU). As a Hardware Board Design Engineer, you will be responsible for the design & development of hardware platforms that shall be used for various applications like Storage, Compute & AI. #DPU #SCHIE #azurehwjobs Responsibilities Develop test plans to validate new products working closely with Hardware (Silicon & Board Design), Software (Platform & OS) and Mfg. Test Engineers. Develop tests and debugging tools to validate the functionality of hardware systems. Perform product validation and verification of systems in field or lab environment. Prepare and submit test reports highlighting the diags. coverage for various components/ subsystems Train the technicians responsible for carrying out testing activities at CM/ ODM site. Provide support to the Hardware Test Engineers (DVT) in development of automated test cases. Qualifications Required/Minimum Qualifications 8+ years of related technical engineering experience. Design & develop high-speed boards based on the architecture specification document Work with cross-functional teams to review the hardware functional specification & test plan documents and ensure the design meets all the requirements. Work with manufacturing team to review the design and ensure the DFM requirements are met Thorough testing and validation of hardware products to ensure compliance with specifications, requirements and quality standards. Perform root cause analysis and troubleshooting of hardware defects in a timely manner and implement preventive measures for future occurrences Experience in any of the Schematics Design & PCB CAD tools like Cadence Orcad, Altium Designer, Mentor Graphics PADS & Cadence Allegro Working experience on high-speed interfaces like PCIe/CXL, DDR, USB, UFS, SERDES…Etc Clarity on Signal & Power Integrity concepts Experience working in lab environment and using different equipment like DSO, Power supplies, BERT & Traffic generators Additional Or Preferred Qualifications 11+ years technical engineering experience. Experience working with CM/ODM, Fault isolation, & RCCAs Experience working with Thermal Chamber & Protocol analyzers like PCIe, DDR, USB, UFS, SPI & I3C/I2C Familiarity with Scripting languages like Phython/ Perl Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. We are seeking a highly skilled System Administrator to join our IT team at Alteryx. In this role, you will be responsible for administering, managing, and supporting Windows, Linux, and Microsoft 365 environments, including Entra ID (Azure AD), within a hybrid infrastructure that spans both on-premises and cloud-based systems. The ideal candidate is an experienced problem-solver with strong expertise in Microsoft 365 technologies, robust system administration skills, and advanced automation capabilities using PowerShell. Key Responsibilities Ensure IT solutions align with business goals by promoting a customer-centric approach. Provide comprehensive administration and support for Windows, Linux, and Microsoft 365 services. Administer and optimize Microsoft 365 environments using the portal, PowerShell, and Graph API. Manage and maintain on-premises servers and cloud-based instances (e.g., AWS EC2), ensuring seamless hybrid infrastructure integration. Identify automation opportunities and create scripts, SharePoint/Teams templates, and other solutions to enhance IT operations. Collaborate with cross-functional teams including developers, DBAs, and network/cloud engineers to resolve complex technical issues. Liaise with Microsoft Support and other vendors for service-related concerns. Develop and maintain technical documentation, procedures, and training materials. Provide after-hours and weekend support as needed, including working India evening & night shifts. Required Skills & Qualifications 6+ years of experience in system administration supporting Windows, Linux, and Microsoft 365, including Entra ID (Azure AD). Strong background in Microsoft 365 deployment and management. 6+ years of advanced PowerShell scripting experience. At least 1 year of experience using Ansible for automation playbook development. Solid understanding of system administration in both Windows and Linux environments. Familiarity with networking protocols such as HTTP, SSL, LDAP. Strong troubleshooting skills and experience working collaboratively across IT teams. Experience with Power Automate (Flow) and PowerApps for automation and app development. In-depth working knowledge of SharePoint, Teams, Intune, and OneDrive in an enterprise setup. Excellent communication and interpersonal skills with a customer-first mindset. Preferred Skills Experience with Azure, containerization technologies (e.g., Docker, Kubernetes), and other cloud platforms. Proficiency in additional scripting languages such as Python or Ruby. Familiarity with Agile methodologies and project management tools (e.g., Jira, Trello). Experience managing hybrid identity solutions (e.g., Azure AD Connect). Preferred Education Bachelor’s degree in Information Technology, Computer Science, or a related field – or equivalent work experience. Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences. This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls.

Role: Microsoft 365 SME Job Location: Greater Noida Key Responsibilities: Be responsible for the design, build, implementation and manage of scalable Microsoft 365 solutions, with the focus of messaging (Exchange online), communication(Teams), Collaboration (Share point online, OneDrive for business),End point(Microsoft end point manager, Intune),Office 365 Apps(Power Automate, insights, forms, planner, stream, To-do, etc) Execute assessment, Migration and implementation plans to deploy Microsoft 365 solutions and migrate environments from on-premises systems to Microsoft 365. Go technically deep across Microsoft 365 services, actively seek solutions to the need of internal and external customers, communicate trends to management and drive Microsoft 365 product improvements. Support the evolution of Microsoft 365 services through the design and implementation of new service features. Prepare technical documentation on Microsoft 365 services and related procedures and operations. Maintain the operational health of O365 online environment including security, availability, performance, Interoperability and reliability. Hands on experience in Cloud technologies i.e. Azure , AWS Understanding of Edge Transport or Email Firewall systems. Excellent understanding of access management, federated identity, 2-factor solutions, and LDAP directory Hands on experiences in windows infrastructure services like, AD, DNS, DHCP, Group policies, Direct Access (Remote Access), PKI (certificate authority) Experience in handling critical incidents and escalations. Strong knowledge on ITIL processes specially on Problem, Change and Incident Management. Flexible to work for 24*7 team and ensure the coverage Excellent verbal and written communication skills Qualifications : Bachelors degree in Information Technology, Computer Science, or related field. 3+ years of experience managing Microsoft 365 environments. Strong knowledge of Exchange Online, SharePoint Online, Teams, and OneDrive. Experience with Microsoft Endpoint Manager (Intune) and Azure Active Directory. Familiarity with PowerShell scripting for automation and reporting. Understanding of M365 security and compliance features. Experience: 8 to 10 Years

Description and Requirements "At BMC trust is not just a word - it's a way of life!" Description And Requirements CareerArc Code CA-JF Hybrid "At BMC trust is not just a word - it's a way of life!" We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud! We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! We are looking for a dynamic and customer-focused Service Desk Analyst to join our IT team. The ideal candidate will be a tech-savvy individual with a strong understanding of Windows, macOS, Office 365, VPN, and MDM technologies. You will play a crucial role in delivering world-class IT support to internal users and helping us maintain operational excellence. Here is how, through this exciting role, YOU will contribute to BMC's and your own success: Provide first- and second-level IT support via phone, email, chat, and ticketing tools. Troubleshoot and resolve issues related to: Windows and macOS systems Office 365 applications (Teams, Outlook, SharePoint, OneDrive, etc.) VPN connectivity and network access Mobile Device Management (e.g., Intune, JAMF, AirWatch) Install, configure, and maintain software and hardware for laptops, desktops, and mobile devices. Administer Active Directory user management (password resets, account unlocks, group policies). Escalate complex issues to appropriate teams with complete technical context. Maintain accurate records of all user interactions and issue resolutions in the ITSM system. Monitor key infrastructure services (disk space, backup status, system health) using standard tools. Contribute to the knowledge base and help develop documentation for recurring issues. Participate in onboarding and offboarding processes from an IT support perspective. Follow ITIL-aligned best practices for incident, request, and problem management. Proactively identify opportunities for automation or improvement in support processes. To ensure you’re set up for success, you will bring the following skillset & experience: 2–5 years of experience in a similar Service Desk or IT Support role. Graduate in any discipline. Proficiency in supporting: Windows 10/11 and macOS environments Microsoft 365 suite (Exchange Online, Teams, SharePoint) VPN technologies (Cisco AnyConnect, FortiClient, etc.) MDM platforms (Microsoft Intune, JAMF, Workspace ONE) Basic understanding of networking concepts: DNS, DHCP, TCP/IP. Familiarity with ITSM tools (Jira, BMC Helix, etc.) Strong analytical and troubleshooting skills with a keen attention to detail. Excellent communication and customer service skills. Ability to prioritize tasks in a fast-paced environment. Whilst these are nice to have, our team can help you develop in the following skills: Familiarity with Agentic AI tools and how they can be leveraged to enhance service desk efficiency and ticket resolution. Exposure to Endpoint Detection and Response (EDR) tools like CrowdStrike, SentinelOne. Awareness of Zero Trust Security principles and Identity Access Management (IAM). Hands-on with automation scripts (PowerShell, Bash) is a plus. Understanding of cloud platforms (Azure/AWS) and basic monitoring tools (Datadog, PRTG, Zabbix). Familiarity with Self-Service Portals and AI-based ticket triaging systems. ITIL v4 Foundation certification is a plus. Our commitment to you! BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU! If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas! BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page. BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process. At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 1,180,000 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits. We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices. ( Returnship@BMC ) Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.

Job Title: Office 365 Administrator & IT Manager / Senior Engineer (Based on Experience) Location: Chennai Job Responsibilities: Lead and manage Microsoft 365 environment: Exchange Online, SharePoint Online, Teams, OneDrive, Microsoft Entra ID (Azure AD) Troubleshoot mail flow, user issues, groups, and retention policies Implement and manage Conditional Access, MFA, and Defender security settings Create and maintain automation scripts and reports using PowerShell Design and manage Power Automate workflows for business operations Ensure DLP, sensitivity labels, audit logs, and compliance measures are enforced Monitor and optimize Microsoft Secure Score and threat protection Support IP networking issues (DNS, DHCP, subnetting, VLANs) Maintain enterprise Wi-Fi infrastructure and monitor systems via PRTG/SolarWinds Provide L2/L3 support for end users and Microsoft 365-related incidents Create SOPs, knowledge base content, and user onboarding/offboarding documentation Technical Requirements: Microsoft 365 ecosystem: Exchange Online, SharePoint, OneDrive, Teams Microsoft Entra ID (Azure AD), Intune, Microsoft Purview Microsoft Defender for Office 365 PowerShell scripting, Power Automate Network protocols and configuration: DNS, DHCP, VLANs, IP addressing Ticketing & IT SM tools: Freshdesk, Zoho Desk, SysAid Monitoring systems: PRTG, SolarWinds Knowledge of ISMS and ISO 27001 standards Communication Requirement: Excellent written and verbal communication in English Proficiency in Hindi for verbal communication is an added advantage Ability to train users and document IT processes clearly Leadership/ Manager ial Requirements: Lead IT initiatives and oversee M365 service operations Mentor junior team members and coordinate with cross-functional teams Manage IT incidents, service requests, and project rollouts Ensure timely execution of change and problem management procedures Collaborate with leadership to support IT strategy Preferred Certifications: MS-102: Microsoft 365 Administrator AZ-104: Azure Administrator Associate IT IL Foundation CCNA / CompTIA Network+

Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Specialist IS Engineer – Messaging What you will do Let’s do this. Let’s change the world. In this vital role you will lead the design, implementation, and management of our enterprise messaging infrastructure. The ideal candidate will have deep expertise in messaging systems and Microsoft 365 collaboration tools, a proactive approach to solving complex technical challenges, and the ability to deliver scalable, secure communication solutions that support business objectives. Roles & Responsibilities: Lead the architecture, deployment, and maintenance of messaging and collaboration platforms across the organization. Ensure the stability, reliability, and scalability of messaging infrastructure and associated services. Administer and optimize enterprise messaging platforms with a focus on Exchange Online and related email infrastructure to ensure reliable, secure, and scalable communication services. Be conversant with Microsoft 365 collaboration tools such as Microsoft Teams, SharePoint Online, and OneDrive to support integrated communication and productivity solutions across the organization. Monitor system performance and proactively identify areas for improvement or automation. Develop policies, procedures, and documentation to support operational excellence and regulatory compliance. Serve as the subject matter expert and escalation point for messaging and collaboration-related issues. Collaborate with cross-functional teams to ensure messaging and collaboration solutions align with business goals and security standards. Stay current with industry trends and emerging technologies in the messaging and collaboration space. What we expect of you We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications. Basic Qualifications: Master's degree / Bachelor's degree and 8 to 13 years of Information Systems experience supporting messaging systems Preferred Qualifications: Functional Skills: Ability to work with vendor personnel to resolve problems and issues on behalf of the company. Experience with the configuration and administration of Microsoft Teams, MDM, Microsoft Exchange on-prem & Exchange Online in a hybrid and clustered configuration. Skilled in messaging automation and scripting using PowerShell and other tools/languages. Solid understanding of DMARC, DKIM, SPF. Knowledge of basic networking methodologies and techniques. Skilled in SMTP mail routing, DNS, Linux, and Active Directory. Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization. Willingly share relevant technical and/or industry knowledge and expertise across internal teams. Excellent decision-making, problem-solving, team, and time management skills. Professional Certifications: Scaled Agile Framework (SAFe) for Teams (preferred) Soft Skills: Experience with Agile methodologies and JIRA. Working knowledge of MS Windows operating systems in clustered server environments & Amazon SES. Working knowledge of SSO providers such as Okta. Experience with automation platforms such as Power Automate and UiPath. Scripting proficiency using PowerShell, Python, and JavaScript. Experience migrating large enterprise from on-premises to cloud is highly preferred. Project Management experience within an enterprise environment. Experience working with ServiceNow. Experience working with Organizational Change Management teams and following Change procedures/processes. Microsoft, or other relevant certifications are a plus. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job Description: Our group Collaboration Engineering, which is part of Collaboration Services, includes several customer-facing service offerings such as Customized Sharepoint Online search (PnP Modern Search), MS Search, Viva Engage, Microsoft 365 Profile card, Sharepoint, OneDrive etc. The position’s primary responsibilities will be to engineer and support. Strong knowledge on PnP Customized Sharepoint Online Search, Viva Engage cloud environment, User Profile Sync (UPA) & Microsoft 365 profile cards. Knowledge of On-prem environments is mainly on Sharepoint Server Subscription Edition. This Includes: Core responsibilities include planning, implementing, and supporting technical solutions related to Enterprise Search, Viva Engage and M365 Profile Card. Understanding technical components to be able to investigate/resolve issues. Leading projects and operations support as well as working with Microsoft and other departments within Ford as necessary. You will be responsible for projects from inception to implementation including monitoring, and preventative maintenance to provide a robust, stable Search and Viva Engage environment. This position may also occasionally provide support for other O365 Collaboration Applications (such as SharePoint, OneDrive, Power Apps, Power Automate, Power Bi & MS Form). Developing/enhancing the Enterprise Search using typescript with React framework. 6 or more years hands on experience with SPFx development, PNP Modern Search, Typescript, React , CSS & JavaScript . 4-5 years experience with SharePoint Cloud & On-Prem Search administration and Viva Engage, M365 Profile card,Sharpoint UPA administration. 4 or more years experience in integrating with custom applications and connectors using Microsoft Graph API and Rest APIs Familiar with Microsoft 365 Copilot, Custom Chatbot development & AI offerings . Experience with PnP PowerShell automation scripts, Power BI. Bachelor’s degree in computer science or equivalent qualification in a related field. Professional certification or equivalent work experience on specific technical hardware/software platforms is preferred. The position’s primary responsibilities will be to engineer and support. Strong knowledge on PnP Customized Sharepoint Online Search, Viva Engage cloud environment, User Profile Sync (UPA) & Microsoft 365 profile cards. Knowledge of On-prem environments is mainly on Sharepoint Server Subscription Edition. Familiar with Microsoft 365 Copilot, custom Chatbot development & AI offerings. This Includes: Core responsibilities include planning, implementing, and supporting technical solutions related to Enterprise Search, Viva Engage and M365 Profile Card. Understanding technical components to be able to investigate/resolve issues. Leading projects and operations support as well as working with Microsoft and other departments within Ford as necessary. You will be responsible for projects from inception to implementation including monitoring, and preventative maintenance to provide a robust, stable Search and Viva Engage environment. This position may also occasionally provide support for other O365 Collaboration Applications (such as SharePoint, OneDrive, Power Apps, Power Automate, Power Bi & MS Form). Developing/enhancing the Enterprise Search using typescript with React framework. Experience with Microsoft 365, Customized Sharepoint Online search ( PnP Modern Search ), and Viva Engage administration . Skilled in troubleshooting and developing SPFx webparts and Extensions with TypeScript and React . Proficient in Typescript, React, JavaScript, CSS & PNP Modern Search . Experience in integrating with custom applications and connectors using Microsoft Graph API and Rest APIs Provide ongoing support and enhancements for Customized Sharepoint Online search (PnP Modern Search), Viva Engage, and M365 Profile Card. Knowledge of Provisioning and troubleshoot on Sharepoint Server Subscription Edition/SP 2019. Good Knowledge on developing Chatbot and Invest time on AI related features. Familiar with Microsoft 365 Copilot and custom Chatbot development . Knowledge of developing PowerShell scripts. Experience in Power Apps, Power Automate and Power Bi dashboards . Experience in configuring Hybrid Search service application. Experience in Microsoft Search Query Optimization (FQL, KQL Syntax). Familiar with Release and deployment process with github, support tickets on ServiceNow, align the progress with Jira. Familiar with Cloud technologies like (Azure, GCP & Oracle Cloud Platforms). Ability to prioritize multiple assignments and work in constantly changing environments. Familiarity with on prem server farm architecture and related admin activities. Foster good relationships with customers and vendors. Strong data analysis and problem-solving skills. Self-starter and the ability to come up with creative solutions. Having a strong security first mentality. Excellent critical thinking, analytical and problem-solving skills.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Infrastructure Architects are the key link between Kyndryl and our clients. You’re in a technical leadership role, uniting and guiding stakeholders from clients, governance, and project executives to delivery and sometimes even the vendors who work with the client. You’ll be there from the start of a project — understanding what’s needed and figuring out the best technical solution. And you’ll be there at the finish, delivering the right product on time and within budget. As an Infrastructure Architect, you’ll draw upon the full breadth of your talent and experience. This is a technical leadership role, so we want you to bring your vision, knowledge, and leadership to each project. To the client, you’re the subject matter expert – consulting early, gathering inputs, understanding what they need from our solution. You define what Kyndryl can do to meet this solution. You design the best solution for the job. And finally, you’re the tech leader for implementation. At Kyndryl we support all major cloud platforms, so you’ll get the chance to use everything you know – and then some. You’ll also become expert at knowing when and how to call on other SMEs outside your wheelhouse. Thinking your way around pre-existing limitations will grow your creativity and flexibility. You’ll learn a lot here, and if you want to work toward certifications there are plenty of opportunities.The rewards for all this are many. You’ll get to influence, create, and deliver something from start to finish. You will have the power to delight our clients. Your future at Kyndryl This role opens the door to many career paths, both vertical and horizontal, and there may be opportunity to travel. It’s a great chance for database administrators or other techs to break into the cloud. It’s also a solid path to become enterprise or chief architect or a distinguished engineer! Whatever you see for yourself, you’ll find the opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience Solid understanding with minimum 7 years of experience in collaboration, M365, Exchange on prem, Exchange online, SharePoint, OneDrive. Understanding of Systems and Solutions Architecture Hands-on experience & learning with Data Center technologies, Cloud Software, and interoperability Preferred Technical and Professional Experience MS Project or other Project Management software Excellent written and verbal communication skills Ability to interact confidently with stakeholders of all levels Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Senior Software Engineer Bangalore, Karnataka, India Date posted Jul 28, 2025 Job number 1849823 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Software Engineering Discipline Software Engineering Employment type Full-Time Overview Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide and we are looking for passionate engineers to help achieve that mission. As Microsoft's cloud business continues to grow the ability to deploy new offerings and hardware infrastructure on time, in high volume with high quality and lowest cost is of paramount importance. To achieve this goal, the SW/FW Centre of Excellence team is instrumental in defining and delivering operational measures of success for hardware manufacturing, improving the planning process, quality, delivery, scale and sustainability related to Microsoft cloud hardware. We are looking for seasoned engineers with a dedicated passion for customer focused solutions, insight and industry knowledge to envision and implement future technical solutions that will manage and optimize the Cloud infrastructure. We are looking for a highly motivated Senior Software Engineer with a track record in Cloud Service development to come help us develop and light up innovative AI-based solutions to improve engineering efficiency across development, validation and monitoring. To be successful in this role, you must have a great track record of delivering quality results to customers, an engineering mindset, an innate aptitude for agility, and technical excellence in software engineering. #SCHIE Qualifications Required Qualifications Bachelor’s degree in Computer Science, Computer Engineering, or a related field. 6+ years of industry experience in AI/ML engineering using platforms and languages/frameworks such as Python, Semantic Kernel, AutoGen, Azure AI Foundry, Mem0, Azure AI Search. Proven experience in designing, building, and deploying AI agents across the autonomy spectrum—from retrieval-based to task-oriented and autonomous agents. Strong background in developing web applications and services that integrate AI/ML models for business insights and automation. Preferred Qualifications Hands-on experience with large language models (LLMs), including training, fine-tuning, and inference optimization for multi-billion parameter models. Familiarity with the full ML lifecycle: data engineering, model training, evaluation, deployment, and monitoring. Understanding of embedded systems, firmware development, OS concepts is a strong plus. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. Responsibilities Design and implement AI agents using modern agent development frameworks (e.g., Semantic Kernel, AutoGen, AI Foundry). Build scalable, production-grade AI services that integrate with enterprise systems and workflows. Collaborate with cross-functional teams to define agent capabilities, communication protocols, and compliance requirements. Optimize agent performance for real-time inference and continuous learning. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

We need a Business Analyst with 3+ years of experience in Business analysis , reporting, project management , and technical expertise to deliver impactful solutions across the Microsoft 365 ecosystem . The ideal candidate will lead requirement gathering, design enterprise architecture, execute AI-based Proof of Concepts (POCs), and create intuitive user guides to empower the business users. Primary expectations: · Collaborate with business stakeholders to gather and document requirements in Business Requirement Documents (BRDs) · Research emerging technologies and tools, conduct trials and POCs, and deliver results that demonstrate tangible business value · Design and maintain Enterprise Architecture diagrams to align IT strategy with business goals · Lead Agile ceremonies and managing deliverables using JIRA · Develop and present AI-driven POCs using Copilot, Azure AI, and other relevant platforms · Automate workflows and processes using Power Automate and Copilot to improve operational efficiency · Create intuitive, user-friendly guides and documentation for business users to support adoption and self-service · Build and maintain Power BI dashboards to visualize business metrics and support decision-making · Contribute to UI/UX design through wireframes and prototypes using Figma and Canva · Stay current with trends in the Microsoft 365 ecosystem, including Teams, SharePoint, OneDrive, Power Platform, and Viva Suite Required Skills & Qualifications: · Proven experience as a Business Analyst in IT, Digital Transformation, or innovation projects · Develop reports for Governance, Strategy and IT team · Strong understanding of Agile methodologies, Scrum ceremonies, and JIRA · Hands-on experience with Copilot, Azure AI, and Power Platform · Proficiency in Power BI, Power Automate, Figma, and Canva · Solid background in UI/UX design, wireframing, and user-centric development · Ability to conduct research, trial emerging tools, and deliver actionable POCs · Excellent communication, stakeholder engagement, and documentation skills *Notice period: 30 days or less *Location: Remote *Hiring Office: Hosur, Tamil Nadu *Candidates from anywhere from South India can apply Job Types: Full-time, Permanent Pay: From ₹300,000.00 per year Benefits: Health insurance Provident Fund Work from home Application Question(s): What is your total experience? How many years as a Business Analyst? What is your Notice period? What is your current CTC? Work Location: In person

Company Description At Smiths we apply leading-edge technology to design, manufacture and deliver smarter engineering solutions for mission-critical applications, solving some of the world's toughest problems for our customers, our communities and our world. We are a FTSE100, global business of around 15,000 colleagues, based in 50 countries. Our solutions have a real impact on lives across the planet, enabling industry, improving healthcare, enhancing security, advancing connectivity, and supporting new homes. Our products and services are often critical to our customers’ operations, while our proprietary technology and high service levels help create competitive advantage. We welcome colleagues with a curious mind, who are happy with responsibility, enjoy a challenge and are attracted by the idea of working at a business with an almost 170-year history of innovation, and four global divisions, all experts in their field. Job Description The IT Services Analyst is responsible for all handling all Tier 1/ 2 / 3 tickets and deployment / support activities relating to all personal computing devices and associated software under the direction of service delivery manager. The function is responsible for ensuring the defined customer care philosophy is adhered to and driving efficiency, effectiveness and customer satisfaction to all BIS customers. To work alongside colleagues to ensure support incidents are resolved within standard BIS SLA’s. Identify, log, research and resolve technical problems or requests and ensure support incidents are resolved within standard BIS SLT’s. Respond to phone calls, emails and web form requests for technical support and attempt to resolve on first contact. Support for all Smiths Projects and Initiatives as required to ensure successful implementation across Smiths. Collaborate and work with colleagues around the globe from different functions, vendors and service providers as required. Qualifications Responsibilities: Support the OS installation, troubleshooting and support of all Windows PC, laptops / desktops / workstations, as well as iPhone & Android cell phone support Manage tickets and service requests to BIS standards and ensure BIS SLT targets are met . Provide tier 1/2/3 technical / remote support to all Smiths employees. Monitor and ensure responses to incidents and service requests are within specified Service Level Agreements Provide support to Manufacturing environment for hand scanners, label printers and other manufacturing devices connected via network Assist the GSD / Client Services Supervisor and support other GSD / Client Services Analyst in the implementation and maintenance of policies, procedures and associated training plans Provide necessary support to ad-hoc projects for BIS Enable provisioning of desktop devices when required Provide knowledge transfer and training to colleagues as required Prepare and deliver devices to final customers Monitor and ensure responses to incidents are within standard SLA’s Support VIP and senior management Regularly monitor & manage the local ISP’s to address any issues / downtime and bandwidth are operating effectively at all sites. Regular review of IT assets by working closely with CS team in terms of stock and to support any break fix and new hire support. Availability to travel to support other Smiths locations / sites as and when required. Technical skills: Experience in a customer service oriented, customer support environment and IT service desk environment desire. Experience in hardware, software, operating systems, networking, remote connectivity knowledge and Workstation management support Experience with Windows10/11, Microsoft Business Products, LAN/WAN, Microsoft O365 products (Teams, OneDrive, Outlook). Workstation management and desk side support Strong communication and collaboration skills Ability to organize and manage multiple tasks and priorities. Knowledge of ITIL Service Delivery processes Experience of working in a Customer Support environment Experience in VIP support. Maintain confidentiality of information; communicate effectively with the more difficult customers Additional Information With colleagues stretching across the globe, we are proud of our diversity. To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity. Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day, a global celebration of Smiths around our network. Join us for a great career with competitive compensation and benefits, while helping engineer a better future. We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)

Job Description Seeking a motivated and technically skilled First Level Help Desk Technician to provide front-line support for end-users across the organization. The candidate will be responsible for diagnosing and resolving issues related to Windows operating systems, laptops, basic networking, and software installation. The role also includes handling support tickets, remote troubleshooting, and escalating issues as needed. Responsibilities Serve as the first point of contact for end-users seeking technical support via phone, email, or ticketing system. Troubleshoot and resolve hardware and software issues on Windows laptops and desktops. Support software installations, upgrades, and basic configuration using remote desktop tools. Perform basic network troubleshooting, including issues with connectivity, VPN, DNS, and Wi-Fi. Use remote access tools (e.g., AnyDesk, TeamViewer, RDP) to assist users with technical issues. Log, categorize, prioritize, and assign tickets within the IT ticketing system. Escalate unresolved problems to higher-level support as per escalation matrix. Document all support interactions, resolutions, and troubleshooting steps accurately. Support user onboarding/offboarding, including laptop setup, user account provisioning, and basic access rights. Adhere to internal SLAs and follow IT service management best practices. Participate in rotational shifts , including coverage for weekends and holidays if required. Essential Skills Job Windows OS and hardware/software troubleshooting Networking fundamentals (IP, DNS, DHCP, VPN) Remote support tools and ticketing systems Software installation and system configuration Documentation and ticket updates Prioritizing multiple technical issues under pressure Personal Ability to clearly explain technical issues to non-technical users. Analytical thinker who can troubleshoot under time pressure and find effective solutions. Able to handle multiple tasks, prioritize tickets, and meet SLAs Flexible and able to adjust to new technologies, processes, or shift schedules. Takes ownership of tasks, follows through, and ensures timely resolution of issues. Preferred Skills Job Troubleshooting Outlook, OneDrive, Teams, SharePoint, etc Basic troubleshooting for iOS and Android in a corporate environment. Familiarity with tools like Windows Defender Handling common issues related to printers User account creation, password resets, and group membership changes. Personal Clear verbal and written skills to explain issues and solutions Accurately logs tickets, documents solutions, and avoids mistakes. Adjusts easily to new technologies, changes in processes, or shift schedules Eager to learn and grow with evolving IT tools and environments. Maintains a positive and composed attitude even in high-pressure situations.

Noventiq is hiring! Noventiq (Noventiq Holdings PLC) is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered in London. The company enables, facilitates, and accelerates digital transformation for its customers’ businesses, connecting 80,000+ organizations across all sectors with a vast selection of best-in-class IT vendors, alongside its own services and solutions. Noventiq delivered record gross revenue of $1.6 billion for the 12 months to March 31, 2023, an increase of 52% in constant currency. The company’s growth is underpinned by its three-dimensional strategy to expand its markets, portfolio, and sales channels. The strategy is supported by an active approach to M&As which enables Noventiq to take advantage of the ongoing consolidation in the industry. Noventiq's 6,400 employees work in approximately 60 countries throughout Asia, Latin America, Europe, Middle East, and Africa—markets with significant growth potential. One of the largest SI’s in India with revenue close to 700M$ and growing to 900M$. 3500+ Employees in India for India. Total 28 Offices in India across North, South, West & East. 1000+ Resident Engineers across India. 2500+ technical resources in India for India. Technology partnerships with Top 3 Cloud Solution Providers, Top 3 Infrastructure companies, Top 10 Cybersecurity companies. Enviable customer base: 4 of Top 5 Banks, 3 of Top 5 IT companies, 3 of Top 5 BPO’s, 3 of Top 5 Pharma companies. Largest partner to Microsoft with combined infeed of US$600M about 25% of Microsoft India revenues. About You 4-5 years of experience in office 365 What You ‘ll Do Strong experience in managing and troubleshooting Microsoft Exchange Online (EXO). Familiarity with Exchange Hybrid environments, including migration and coexistence setups. Hands-on experience with PowerShell for administration and automation tasks. Experience with mail flow troubleshooting (Message Tracking, Queues, Delivery Reports, etc.). Understanding of email security protocols like SPF, DKIM, and DMARC. Knowledge of Exchange Online Protection (EOP) and anti-spam/anti-malware configurations. Experience with Outlook client troubleshooting, including profile issues, OST/PST management, and Autodiscover. Experience with Azure AD and Office 365 integration. Familiarity with compliance features like retention policies, litigation hold, and eDiscovery. Strong knowledge of the M365 suite of applications (Exchange Online, SharePoint Online, Teams, OneDrive, etc.). PowerShell proficiency for automating tasks, user management, reporting, and issue resolution. Experience managing email security (SPF, DKIM, DMARC) and compliance policies. Experience with Azure Active Directory (Azure AD) and Conditional Access Policies. Strong knowledge of Teams administration, meeting and messaging policies, and call quality monitoring. Proficiency with Microsoft Endpoint Manager/Intune for device and app management. Familiarity with M365 Security & Compliance Center and Office 365 Security tools (DLP, ATP, AIP). Strong troubleshooting skills, including experience with Service Health and Message Trace tools. Ability to handle escalated support tickets and liaise with Microsoft support as required. What We Offer Insurance – Group Medical Coverage, Group Personal Accident, Group Term Life Insurance Rewards and Recognition Program, Employee Referral Program, Wellness Program and CSR Initiatives Maternity and Paternity Leaves Company Sponsored Certification Program Learning/Development Courses, Cross Skill, Mentorship and Leadership Programs Quarterly Performance Feedback Sessions Savings, Investments and Retirement Benefits Flexible Work Hours, Work from Home, Remote Working, Hybrid Working Company Onsite / Fun Events Don’t forget to include your CV and cover letter. We receive a lot of applications, but we try to notice each of our potential candidates. Location: Chennai - NQIND, Chennai, Tamil Nadu, India

Noventiq is hiring! Noventiq (Noventiq Holdings PLC) is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered in London. The company enables, facilitates, and accelerates digital transformation for its customers’ businesses, connecting 80,000+ organizations across all sectors with a vast selection of best-in-class IT vendors, alongside its own services and solutions. Noventiq delivered record gross revenue of $1.6 billion for the 12 months to March 31, 2023, an increase of 52% in constant currency. The company’s growth is underpinned by its three-dimensional strategy to expand its markets, portfolio, and sales channels. The strategy is supported by an active approach to M&As which enables Noventiq to take advantage of the ongoing consolidation in the industry. Noventiq's 6,400 employees work in approximately 60 countries throughout Asia, Latin America, Europe, Middle East, and Africa—markets with significant growth potential. One of the largest SI’s in India with revenue close to 700M$ and growing to 900M$. 3500+ Employees in India for India. Total 28 Offices in India across North, South, West & East. 1000+ Resident Engineers across India. 2500+ technical resources in India for India. Technology partnerships with Top 3 Cloud Solution Providers, Top 3 Infrastructure companies, Top 10 Cybersecurity companies. Enviable customer base: 4 of Top 5 Banks, 3 of Top 5 IT companies, 3 of Top 5 BPO’s, 3 of Top 5 Pharma companies. Largest partner to Microsoft with combined infeed of US$600M about 25% of Microsoft India revenues. About You 4-5 years of experience in office 365 What You ‘ll Do Strong experience in managing and troubleshooting Microsoft Exchange Online (EXO). Familiarity with Exchange Hybrid environments, including migration and coexistence setups. Hands-on experience with PowerShell for administration and automation tasks. Experience with mail flow troubleshooting (Message Tracking, Queues, Delivery Reports, etc.). Understanding of email security protocols like SPF, DKIM, and DMARC. Knowledge of Exchange Online Protection (EOP) and anti-spam/anti-malware configurations. Experience with Outlook client troubleshooting, including profile issues, OST/PST management, and Autodiscover. Experience with Azure AD and Office 365 integration. Familiarity with compliance features like retention policies, litigation hold, and eDiscovery. Strong knowledge of the M365 suite of applications (Exchange Online, SharePoint Online, Teams, OneDrive, etc.). PowerShell proficiency for automating tasks, user management, reporting, and issue resolution. Experience managing email security (SPF, DKIM, DMARC) and compliance policies. Experience with Azure Active Directory (Azure AD) and Conditional Access Policies. Strong knowledge of Teams administration, meeting and messaging policies, and call quality monitoring. Proficiency with Microsoft Endpoint Manager/Intune for device and app management. Familiarity with M365 Security & Compliance Center and Office 365 Security tools (DLP, ATP, AIP). Strong troubleshooting skills, including experience with Service Health and Message Trace tools. Ability to handle escalated support tickets and liaise with Microsoft support as required. What We Offer Insurance – Group Medical Coverage, Group Personal Accident, Group Term Life Insurance Rewards and Recognition Program, Employee Referral Program, Wellness Program and CSR Initiatives Maternity and Paternity Leaves Company Sponsored Certification Program Learning/Development Courses, Cross Skill, Mentorship and Leadership Programs Quarterly Performance Feedback Sessions Savings, Investments and Retirement Benefits Flexible Work Hours, Work from Home, Remote Working, Hybrid Working Company Onsite / Fun Events Don’t forget to include your CV and cover letter. We receive a lot of applications, but we try to notice each of our potential candidates. Location: Chennai - NQIND, Chennai, Tamil Nadu, India

Job Summary The L1 Support Engineer provides first-line technical support for Microsoft 365 services, including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, and Azure Active Directory. This role focuses on resolving basic user issues, escalating complex problems, and ensuring excellent customer service. Key Responsibilities Respond to support tickets for M365 services (Exchange Online, Teams, SharePoint Online, OneDrive, Azure AD). Troubleshoot basic issues like login problems, email delivery failures, and Teams connectivity. Assist with user account management in Azure AD (e.g., password resets, MFA setup, group memberships). Support Teams issues related to meetings, chat, and basic call functionality. Help users with OneDrive file access, sharing, and synchronization. Provide initial troubleshooting for SharePoint Online access and permissions. Document issues and resolutions in ticketing systems (e.g., ServiceNow, Zendesk). Escalate unresolved issues to L2 support with detailed notes. Follow ITIL processes and maintain SLA compliance. Qualifications Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience). 2-3 years of experience in IT support, preferably with M365 or cloud-based services. Basic knowledge of Azure AD, Exchange Online, Teams, SharePoint, and OneDrive. Familiarity with networking concepts (DNS, TCP/IP). Certifications like Microsoft 365 Fundamentals or ITIL Foundation are a plus. Strong communication and customer service skills. Skills Problem-solving and analytical skills. Proficiency in ticketing and remote support tools. Location: New Delhi - EMBI, New Delhi, Delhi, India

Noventiq is hiring! Noventiq (Noventiq Holdings PLC) is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered in London. The company enables, facilitates, and accelerates digital transformation for its customers’ businesses, connecting 80,000+ organizations across all sectors with a vast selection of best-in-class IT vendors, alongside its own services and solutions. Noventiq delivered record gross revenue of $1.6 billion for the 12 months to March 31, 2023, an increase of 52% in constant currency. The company’s growth is underpinned by its three-dimensional strategy to expand its markets, portfolio, and sales channels. The strategy is supported by an active approach to M&As which enables Noventiq to take advantage of the ongoing consolidation in the industry. Noventiq's 6,400 employees work in approximately 60 countries throughout Asia, Latin America, Europe, Middle East, and Africa—markets with significant growth potential. One of the largest SI’s in India with revenue close to 700M$ and growing to 900M$. 3500+ Employees in India for India. Total 28 Offices in India across North, South, West & East. 1000+ Resident Engineers across India. 2500+ technical resources in India for India. Technology partnerships with Top 3 Cloud Solution Providers, Top 3 Infrastructure companies, Top 10 Cybersecurity companies. Enviable customer base: 4 of Top 5 Banks, 3 of Top 5 IT companies, 3 of Top 5 BPO’s, 3 of Top 5 Pharma companies. Largest partner to Microsoft with combined infeed of US$600M about 25% of Microsoft India revenues. About You Strong project management skills, preferably with a certification (e.g., PMP, PRINCE2). Excellent leadership, communication, and interpersonal skills. Analytical and problem-solving abilities. Ability to manage multiple projects and priorities in a fast-paced environment. This role requires a balance of technical expertise and project management prowess, with a strong emphasis on Microsoft technologies. The ideal candidate will have a proven track record of managing technical projects to successful completion, combined with deep technical knowledge of Active Directory and M365 What You ‘ll Do Project Planning and Management: Develop and maintain project plans, including scope, schedule, resources, and budget. Coordinate and manage project milestones and timelines, ensuring timely delivery. Work with cross-functional teams, including IT, security, and business units, to ensure project success. Technical Leadership Serve as the technical expert on Active Directory and M365 projects. Guide the technical direction for the deployment, migration, and management of Active Directory and M365 environments. Ensure technical solutions meet security standards and compliance requirements. Stakeholder Communication Communicate project status, risks, and issues to stakeholders and upper management. Facilitate meetings and presentations to discuss project objectives, progress, and deliverables. Risk Management Identify project risks and develop risk mitigation strategies. Monitor and manage changes to project scope, schedule, and costs. Documentation And Compliance Ensure all project documentation is maintained according to organizational standards. Oversee the documentation of technical configurations, policies, and procedures related to Active Directory and M365 implementations. Technical Understanding Active Directory: Deep understanding of Active Directory architecture, including Forests, Domains, Trusts, and Organizational Units (OUs). Experience with Active Directory Federation Services (ADFS) for SSO (Single Sign-On) and identity management. Knowledge of Group Policy Object (GPO) management, DNS, DHCP, and network protocols related to AD operations. Microsoft 365 Expertise in M365 services including Exchange Online, SharePoint Online, Teams, and OneDrive for Business. Familiarity with M365 security and compliance features, including Advanced Threat Protection (ATP), Data Loss Prevention (DLP), and compliance centers. Experience with M365 migration and deployment strategies, including hybrid configurations. Security And Compliance Understanding of security principles and technologies related to identity management, data protection, and access control. Knowledge of compliance frameworks and regulations that impact Active Directory and M365 deployments. What We Offer Insurance – Group Medical Coverage, Group Personal Accident, Group Term Life Insurance Rewards and Recognition Program, Employee Referral Program, Wellness Program and CSR Initiatives Maternity and Paternity Leaves Company Sponsored Certification Program Learning/Development Courses, Cross Skill, Mentorship and Leadership Programs Quarterly Performance Feedback Sessions Savings, Investments and Retirement Benefits Flexible Work Hours, Work from Home, Remote Working, Hybrid Working Company Onsite / Fun Events Don’t forget to include your CV and cover letter. We receive a lot of applications, but we try to notice each of our potential candidates. Location: Gurgaon - NQIND, Gurgaon, Haryana, India

Job Title: Virtual Assistant – US Hours (EST) Location: Prahlad Nagar, Ahmedabad (Work from office only) Shift Timing: 6:00 PM to 3:00 AM Priority: Immediate Hire Please apply if you are ready to relocate Ahmedabad and ready for Night Shift . Email : recruitment@sourceinsol.com WhatsApp only on +91 8160598355 Requirements: - High-Level Communication: Serve as a professional liaison on behalf of the executive, communicating effectively with Regional Managers, corporate staff, and support teams. - Daily Task Management: Ensure completion of daily tasks, preparation of meeting agendas, and timely follow-up with relevant departments such as Marketing. - Meeting Coordination: Schedule and manage meetings using Zoom and Microsoft Teams, ensuring all logistics are handled smoothly. - Project Follow-ups: Track progress and follow up on internal projects, open tasks, issues, or concerns across departments. - Professional Correspondence: Draft polished and professional letters, emails, and documents for internal and external use. - Report Management: Create, analyze, and manage reports; ensure accurate documentation and storage of key files in OneDrive or the internal server. - Documentation: Maintain and organize important files and project records systematically. #ExecutiveAssistant #RemoteJobs #USShiftJobs #CommunicationSkills #AdminSupport #MicrosoftOffice #PowerPointSkills #ZoomMeetings #ProjectFollowUp #OneDriveManagement #ProfessionalCorrespondence #ReportAnalysis #ExcelProficiency #TimeManagement #VirtualCollaboration #TeamCoordination #TaskManagement #MeetingSupport #CorporateLiaison #ESTShift

Core Responsibility · Live vehicle tracking & monitoring application · GPS\SWM application monitoring · Support to GPS, UHF, RF, GPS handheld devices · MS Advance Excel - Preparing excel report, Inventory, MIS, GIS, penalty review reports etc. Should have good knowledge of advance excel, prepare & submit daily/monthly report to project head. · MS Power Point- preparing good presentations slides · MS Word- preparing doc, letters etc. · MS outlook Email – should good email communication. · Google Map - Route mapping, geofence, location latlong ( latitude and longitude), making KML file and upload in the application · Basic IT support - Basic application and end-user IT support · Customer relationship and support, vendor co-ordination · Quick Learning ability- should have quick learning ability. · Attending toll-free calls\handling complaints and response to customers complaints (tickets) IT Technical support · Desk side support - Knowledge about end-user devices · Support to network LAN/ WAN/ TCPIP · Knowledge of CCTV- CCTV, NVR, DVR & Cameras, POE switch. · Installation of operating system like, Windows 10 & Windows 11. · Microsoft Outlook, OneDrive, MS Teams Configuration, and account settings. · Support to app like MS Office, cloud app & Troubleshooting. · Support to desktop\Laptop both hardware and software related issue. assembling and installation of PC and hardware peripheral devices. · Planned routine repairs and/or system upgrades. · Network Layout using Cat 5, Cat 6, Cat 6A & Fiber optic cables. · Installation and Configuration printers like personal/MFD etc. · Awareness on network devices like, firewall, switch, WIFI devices, modem, webcam, USB devices etc. · Backup & restore, disk backup, cloud backup etc. · Joining PC in Domain\Workgroup. · Basic support to Internet Broadband, ILL, Landline, EPABX telephony system, Mobile SIM. · Familiar with browsers EDGE, Firefox, Chrome · Support to biometric attendance systems, access control system and its communication · Basic support to UPS, Stabilizer, Invertor. · Security patches installation, firmware update, driver updates. · Support to projectors, TV, meeting room setup. · Vendors coordination · Support to FTP, file server, share folder, SharePoint, file server.

Senior Software Engineer Bangalore, Karnataka, India Date posted Jul 28, 2025 Job number 1849823 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Software Engineering Discipline Software Engineering Employment type Full-Time Overview Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide and we are looking for passionate engineers to help achieve that mission. As Microsoft's cloud business continues to grow the ability to deploy new offerings and hardware infrastructure on time, in high volume with high quality and lowest cost is of paramount importance. To achieve this goal, the SW/FW Centre of Excellence team is instrumental in defining and delivering operational measures of success for hardware manufacturing, improving the planning process, quality, delivery, scale and sustainability related to Microsoft cloud hardware. We are looking for seasoned engineers with a dedicated passion for customer focused solutions, insight and industry knowledge to envision and implement future technical solutions that will manage and optimize the Cloud infrastructure. We are looking for a highly motivated Senior Software Engineer with a track record in Cloud Service development to come help us develop and light up innovative AI-based solutions to improve engineering efficiency across development, validation and monitoring. To be successful in this role, you must have a great track record of delivering quality results to customers, an engineering mindset, an innate aptitude for agility, and technical excellence in software engineering. #SCHIE Qualifications Required Qualifications Bachelor’s degree in Computer Science, Computer Engineering, or a related field. 6+ years of industry experience in AI/ML engineering using platforms and languages/frameworks such as Python, Semantic Kernel, AutoGen, Azure AI Foundry, Mem0, Azure AI Search. Proven experience in designing, building, and deploying AI agents across the autonomy spectrum—from retrieval-based to task-oriented and autonomous agents. Strong background in developing web applications and services that integrate AI/ML models for business insights and automation. Preferred Qualifications Hands-on experience with large language models (LLMs), including training, fine-tuning, and inference optimization for multi-billion parameter models. Familiarity with the full ML lifecycle: data engineering, model training, evaluation, deployment, and monitoring. Understanding of embedded systems, firmware development, OS concepts is a strong plus. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. Responsibilities Design and implement AI agents using modern agent development frameworks (e.g., Semantic Kernel, AutoGen, AI Foundry). Build scalable, production-grade AI services that integrate with enterprise systems and workflows. Collaborate with cross-functional teams to define agent capabilities, communication protocols, and compliance requirements. Optimize agent performance for real-time inference and continuous learning. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Unified Communications Collaboration Specialist What You Will Do Let’s do this. Let’s change the world. In this vital role you will be crucial in driving our digital workplace strategy forward by ensuring seamless collaboration across the organization through modern communication platforms. The ideal candidate is a subject matter expert in collaboration tools and has a solid technical background in platforms such as SharePoint, AvePoint, OPUS, BOX, OneDrive, and Microsoft Teams . You’ll work closely with cross-functional teams to improve efficiency, streamline workflows, and ensure secure, scalable collaboration solutions are in place. Roles & Responsibilities: Design, implement, and support solutions within Microsoft Teams, SharePoint Online, OneDrive, and related collaboration platforms. Administer and optimize content lifecycle management with tools like AvePoint and OPUS. Support governance, compliance, and data protection standards across collaboration tools. Lead migrations and integrations between platforms such as BOX to OneDrive or SharePoint. Develop and maintain training resources, user guides, and provide end-user support. Collaborate with business stakeholders to analyze requirements and deliver tailored solutions. Act as the technical point of contact for unified communications and collaboration-related initiatives. Monitor system performance, troubleshoot issues, and ensure service availability. Stay ahead of with new technologies and industry trends related to enterprise collaboration. What We Expect Of You We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications. Basic Qualifications: Master's degree / Bachelor's degree and 8 to 13 years Unified Communications and Collaboration environments Preferred Qualifications: Functional Skills: Strong proficiency in Microsoft 365 ecosystem: SharePoint Online, OneDrive, Teams Hands-on experience with AvePoint and OPUS tools for content and records management. Experience with cloud storage solutions such as BOX and migration projects to Microsoft platforms. Solid grasp of data governance, security policies, and compliance frameworks. Proven ability to manage projects, priorities, and stakeholders across business units. Strong program/project management skills within a diverse toolset of methodologies (Agile, Scrum, DevOps etc.) including risk mitigation strategies. Have solid business insight – ability to handle multiple priorities and to build a strong network and relationships. Experience with Power Platform (Power Automate, Power Apps) for workflow automation. Strong vendor management skills from RFP ideation to implementation management. Familiarity with ITIL processes and ticketing systems like ServiceNow or Jira. Strong understanding of hybrid collaboration environments and change management. Excellent analytical, problem-solving and presentation skills. Professional Certifications: Scaled Agile Framework (SAFe) for Teams (preferred) Soft Skills: High degree of initiative and self-motivation. Ability to handle multiple priorities successfully. Excellent verbal and written communication skills. Team-oriented with a focus on achieving team goals. Excellent analytical and troubleshooting skills. Ability to work effectively with global and virtual teams. What You Can Expect Of Us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

We are Allvue Systems, the leading provider of software solutions for the Private Capital and Credit markets. Whether a client wants an end-to-end technology suite, or independently focused modules, Allvue helps eliminate the boundaries between systems, information, and people. We’re looking for ambitious, smart, and creative individuals to join our team and help our clients achieve their goals. Working at Allvue Systems means working with pioneers in the fintech industry. Our efforts are powered by innovative thinking and a desire to build adaptable financial software solutions that help our clients achieve even more. With our common goals of growth and innovation, whether you’re collaborating on a cutting-edge project or connecting over shared interests at an office happy hour, the passion is contagious. We want all of our team members to be open, accessible, curious and always learning. As a team, we take initiative, own outcomes, and have passion for what we do. With these pillars at the center of what we do, we strive for continuous improvement, excellent partnership and exceptional results. Come be a part of the team that’s revolutionizing the alternative investment industry. Define your own future with Allvue Systems! Technical and Standard Practices Conduct intricate technical troubleshooting, identify root causes, and deliver solutions. Deliver exceptional support, demonstrating problem-solving skills, and ensuring excellent customer service. Regularly triage and swiftly resolve problems for clients. Proactively solve problems independently. Manage support tickets through the JIRA ticketing system, email, or phone submissions. Seek ways to enhance productivity and improve client satisfaction. Exhibit time-management and organizational skills to set reasonable deadlines for issue resolution. Demonstrate soft skills to communicate politely, professionally, and promptly with clients to explain complex issues and solutions. Collaborate with cross-functional team members (Development, Professional Services, Cloud Operations, Customer Success Managers, etc.) to enhance products and services. Customer Centric Experience/Relations Deliver top-notch customer experience and service. Proficiently handle multiple daily customer calls, including screen-shares for detailed troubleshooting of reported technical issues at a professional level. Demonstrate professional-level soft skills in communication with customers and internal staff. Take personal responsibility for customer satisfaction in resolving Production client concerns and issues. Team and Knowledge-Centric Collaboration Create and maintain professional-level internal and customer-facing knowledge articles. Proactively inform leadership to enhance the product, reduce ticket volume, and refine processes as needed. Provide mentorship and training for other Support team members from a technical and process perspective. Adopt a team-oriented approach to collaborate or assist colleagues within the company on technical matters, processes, or product enhancements. Embrace our company's Core Values (Be Open, Be Curious, Be Passionate, Own It) and Rally Cry (One Brand, One Strategy, One Foundation, One Culture). At least 3 years relevant experience Proficiency in conducting in-depth analysis, complex technical troubleshooting, and issue resolution. Strong research skills to advance investigations through written knowledge articles, training videos, and hands-on testing. Effectively communicate problem concepts, replication steps, root cause analysis, and resolutions to both technical and non-technical audiences. Knowledge of Accounting and familiarity with Business Central NAV / CRM is a plus Understanding of Business Intelligence concepts Familiarity with JIRA ticketing systems. Proficient self-starter capable of working autonomously. Meticulous attention to detail, coupled with strong organizational and coordination abilities. Exceptional customer service expertise. Proficient in written communication and interpersonal interactions. Proficient in utilizing Confluence and Jira ticketing systems. Well-versed in Microsoft Office 365 operations. (Outlook, Teams, Excel, OneDrive, SharePoint, etc.) Experience using Slack or other message systems.

About the Role: Grade Level (for internal use): 09 S&P Global Commodity Insights The Role: Engineer II, Application Support Analyst, The Location: Hyderabad/Gurgaon, India The Team: AppOps is responsible for providing high quality operational and technical support for all Commodity Insights (CI) business specific applications and systems. Responsible to provide CI Business Partners with initial first line remote support for IT issues and requests which occur during business hours in relation to the use of CI business specific applications. Ensuring that standard operating procedures is followed for all incident and service requests received into the helpdesk function. Proactively monitor applications responding to alerts and providing the business with periodic health check reports. We operate 24x7 which can involve working during APAC|EMEA|AMER Hours & requires weekend support. (Rotational shifts 5 day a week). Work hours can change depending on Business requirements. Enter the grade level of the position: Grade 9 The Impact: You will be the first line of support for all requests and incidents raised by Commodity Insights business partners. You will ensure the business receives a prompt response to any requests and ensure issues are resolved within agree service level agreements What’s in it for you: The position is the part of the global application Support team supporting users based in three time zones and across 26 offices. Exposure to Application /Product support, technical operations, monitoring and projects in a role where you will interact directly with the business and learn the products and systems required to support the Platts business operations. Responsibilities: Provide initial first line Application/Product support and triage of incidents and service requests for IT issues which occur during use of Platts applications. Technical Excellence: In-depth Technical understanding of all Applications, Monitoring Tools, and all available technical resources. Executing Effective Weekend Support Incident Identification, Effective Shift handovers, Major Incident Mgmt. & Process Hygiene. Log and capture incidents from all sources into ticketing system (ServiceNow) ensuring correct categorization and prioritization of IT issues Application Support Operations: Ensure application operations excellence and guaranteed response times by actively monitoring application health checks, end user emails/tickets and ensuring all Incidents/service requests are resolved in a timely and comprehensive manner. Server maintenance, monitoring, health checks, restarts, and BAU operational work. Provide 24 x 7 round the clock support to Platts business partners utilizing shift patterns Major Incident Management: Engaging & driving the major Incidents during the weekends to Initiate bridge call, engage technical teams and restore the service Immediately Incident Hygiene: Adhering to the Incident Hygiene process, ensuring High Hygiene in the Incidents & requests handled. Knowledge Management and competency development: Create & share the SOPs, Best Practice documents, check list, technical knowledge articles. Resolving IT incidents to restore service as quickly as possible using known error database. Escalation of tickets to other teams as required Active participation in knowledge transitions, also coming up with Process Initiatives, deliver ideas and values to achieve the desired results. What We’re Looking For: Basic Qualifications: Experience working with various Application Monitoring systems and tools (Autosys / AppDynamics /Nagios/Naemon/Splunk preferred) Experience in IT Service Management frameworks (ITIL or similar) Knowledge of troubleshooting & supporting applications running on either Linux (preferred) or Windows server OS Exposure to industry standard ITSM tools (ServiceNow strongly preferred) Experience supporting Cloud computing (AWS). Familiar with infrastructure concepts related to distributed applications (Load balancers, Networking. Firewall, NAT, Virtual servers) Exposure working with tools like Putty, RDP, SSH, WinSCP, MySQL Query Browser, Oracle SQL Developer. Familiar with reporting and analyzing tools (Beneficial but not essential) Experience working collaborative platforms like Microsoft SharePoint, Box, OneDrive, MS Teams. Good understanding of Agile Framework. Any knowledge of Webservers either (Beneficial but not essential) Windows IIS Linux Apache, and WebLogic (preferred) Any knowledge of scripting languages (JScript and JavaScript DOS, VBScript, Pearl, Python, PowerShell, or shell script) preferred (Beneficial but not essential) Microsoft Office / Office 365 especially Excel (Macros, Worksheets, and add-ins) Preferred Qualifications: 5+ years of relevant experience with bachelor’s degree. About S&P Global Commodity Insights At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value. We’re a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights’ coverage includes oil and gas, power, chemicals, metals, agriculture and shipping. S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit http://www.spglobal.com/commodity-insights . What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 317512 Posted On: 2025-07-26 Location: Gurgaon, Haryana, India