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0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Install, configure, and troubleshoot desktop computers, laptops, printers, and other IT devices. Manage and maintain hardware inventories, performing regular assessments to ensure optimal performance. Assist with hardware upgrades, replacements, and repairs. • Install, configure, and support software applications, including operating systems (Windows, macOS), office productivity suites (Microsoft 365, Adobe, etc.), and proprietary software. Ensure software updates, patches, and security fixes are applied regularly. Provide technical assistance for software-related issues and provide solutions or escalate issues when necessary. Respond to user support requests, resolving technical issues via phone, email, and in-person. • Provide training and documentation for end users on how to use software and hardware effectively. Ensure users have access to the systems, tools, and resources they need to perform their jobs efficiently. Troubleshoot and resolve problems related to network connectivity, printers, devices, and user accounts. Provide support for M365 applications such as Outlook, Teams, SharePoint, OneDrive, and Exchange. Assist in configuring M365 security features, such as multi-factor authentication (MFA) and data loss prevention (DLP). Support and troubleshoot local area networks (LAN) and wide area networks (WAN) for internal systems. Assist with network configuration, connectivity, and performance monitoring. Install, configure, and maintain antivirus software on all endpoints. Monitor for malware, viruses, and other threats, responding swiftly to incidents and ensuring system integrity. Ensure compliance with organizational security protocols and best practices. Show more Show less
Posted 6 days ago
4.0 - 6.0 years
4 - 6 Lacs
Pune, Maharashtra, India
On-site
Must have: Hands On experience for Setting Up and configuration of Cloud Tenant for various functions/services like Exchange Online, MS Teams, SharePoint Online, Microsoft Defender, etc. Should have experience using various Migration Tool for migration. Required Skill Set: Tool based migration experience like Quest, Bit titan, Trans-vault etc. Manage post migration issues during Hypercare support. Troubleshoot / Analyze migration error logs Manage discovery phase pre migration, creation of mapping files. Should have experience on OneDrive migration Should have experience on Teams migration. Should have experience on Exchange Online migration. Should have experience on working on BAU activities. Should have knowledge on ITIL, Change management etc.
Posted 1 week ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Do you want to be a part of a multi-billion-dollar organization that is rapidly growing and is responsible for 200M MAU and exabytes of customer data in the cloud at high performance and scale? Do you want to work on technically challenging problems on the cloud in a full-stack environment, with an opportunity to influence the roadmap and vision of not only your team but your partner teams as well? If so, come join the OneDrive-SharePoint (ODSP) team as part of Office M365 ecosystem in Noida! SharePoint helps millions of people work better together and empowers the biggest companies in the world to solve mission critical problems. We create global scale services to store, secure and manage some of the most sensitive data on the planet. We have fantastic opportunities and are on the front-line of making many of our next generation architecture investments to deliver world-class service management, autonomous cloud & regulated clouds, deployments & engineering systems capabilities using cutting-edge technology. Responsibilities Microsoft is uniquely at the center of this opportunity, and we have the responsibility to advance the frontiers of compliance, regulation and security in the ever expanding digital world. We are looking for a Strong Engineer to take this mission forward. Towards This Vision, We Are Seeking a Strong And Highly Motivated Engineer To Disrupt And Build Next Generation Of Products And Take It To The Next Level Lead the design/development of software and ensure its quality. Defining new components with complete understanding of service interdependencies and limitations. Possess knowledge and is curious to learn more about performance, scalability, enterprise system architecture, and engineering best practices. Creating prototypes and proof-of-concepts for iterative development. Work effectively with product development and engineering teams. You must be self-driven, curious to learn, proactive, and result-oriented. Join a team of builders and innovators that think outside the box. A team that’s committed to a low operational burden by designing for it. A team that puts work-life balance, personal and professional growth as a principle, not just a goal. If you enjoy working in a dynamic environment to deliver world class mission critical systems, this may be the career opportunity for you! #SharePointIndia Qualifications Required Qualifications: Bachelor's Degree in Computer Science, or related technical discipline with proven experience coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Preferred Qualifications Strong Computer Science fundamentals and exceptional coding skills Good communication and cross group collaboration skills Experience in Azure, Exchange, or other cloud and distributed systems Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less
Posted 1 week ago
3.0 - 5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
A technology services client of ours is looking for multiple SharePoint Online Administrator to join them on a Full Time basis. Here are more details about the role, Role: SharePoint Online Administrator Mandatory Skills: Sharepoint Online Admin, One drive Experience : 3-5 years Location: Hyderabad Notice Period: Immediate to 15 days Job Description: Should have strong knowledge on SharePoint Online environment. Should know the different types of Sites used in SharePoint Online. Must have knowledge on SharePoint Online and OneDrive for Business Limitations and Knowns issues. Hands on experience on Metadata, crawled properties, managed properties, Content Types, Workflows, User Profiles and SharePoint Online Search. Must be aware of the latest and deprecated features in Sharepoint online. Should have basic knowledge on DirSync, Azure ADSync, or Azure ADConnect. Must know how Point in time restore works in SharePoint Online. Good Knowledge on retention policy, DLP and E-discovery hold. Need knowledge on OneDrive for Business sync issues. Should have understanding about office 365 groups and Permissions in SharePoint Online. Office 365 Licensing. Should have basic knowledge on Fiddler, Search Query tools and SharePoint Designer If you are interested, Kindly share the updated resume to madhuri.p@s3staff.com Show more Show less
Posted 1 week ago
0.0 years
0 Lacs
Hyderabad, Telangana
Remote
Software Engineering 2 Hyderabad, Telangana, India + 1 more location Date posted Jun 10, 2025 Job number 1827284 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Software Engineering Discipline Software Engineering Employment type Full-Time Overview Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure underlying this growth including AI! CSCP’s vision is to empower customers to achieve more by delivering Cloud and AI capabilities at scale. Our mission is to deliver the world's computer with an industry-leading supply chain. The CSCP organization is responsible for traditional supply chain functions such as plan, source, make, deliver, but also manages supportability (spares), sustainability, and decommissioning of datacenter assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion customers in over 90 countries. The Supply Chain Software Engineering team is an exceptional place for technology professionals who aspire to be strategic business partners. This team is at the forefront of innovation, creating groundbreaking solutions that have a profound global impact. By leveraging Microsoft software and services, they are able to touch the lives of millions of customers and tens of thousands of employees. Joining this team means being part of a dynamic environment where your contributions are valued and your ideas can lead to significant advancements. It's a place where you can grow professionally, collaborate with talented individuals, and make a real difference in the world Qualifications Required/minimum qualifications Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Responsibilities Coding Creates and implements code for a product, service, or feature, reusing code as applicable. Writes and learns to create code that is extensible and maintainable. Considers diagnosability, reliability, and maintainability with few defects, and understands when the code is ready to be shared and delivered. Applies coding patterns and best practices to write code. Supports efforts to apply debugging tools and examines logs, telemetry, and other methods to verify assumptions proactively before issues occur and reactively as issues occur for product features. Conducts retrospective debugging of solutions to identify root causes of problems. Reviews code of a product feature to assure it meets the team's and Microsoft's quality standards, is reliable and accurate and is appropriate for the scale of the product feature. Applies feedback to current and future iterations. Participates in code reviews to ensure coding standards are followed. Considers diagnosability, reliability, and maintainability when reviewing code and understands when code is ready to be shared or delivered. Applies and screens for coding patterns and best practices in reviews. Design Creates a clear and articulated plan for testing and assuring quality of solutions, and defines success for outcomes of tests (e.g., unit tests). Adds new tests, removes antiquated tests, and aggregates tests to improve tests in the feature area. Helps to drive efforts for augmenting test cases and ensures that the solution area has good test coverage. Helps to integrate automation features when planning for testing. •Contributes to processes for the architecture of a product/solution feature and helps to create proposals for architecture by testing design hypotheses and helping to refine code plans, with technical leadership from others. Provides initial reactions and input to architects. •Begins to own solutions for architecting of solutions, following technical leadership as applicable. Contributes to the development of design documents for designs or User Stories with oversight, and determines the technology that will be leveraged and how it will interact. •Escalates and shares findings from investigations with the team and owns some design decisions. Helps to assure system architecture meets security and compliance requirements and expectations. Contributes to the identification of dependencies, and the development of design documents for a product area with little oversight. Helps to identify other teams and technologies that will be leveraged, how they will interact, and when one's system may provide support to others. Contributes to determining back-end dependencies associated with product, application, service, or platform functionality for product features. Understands downstream effects of solutions and work provided. Helps to identify areas of dependency and overlap with other teams or team members and drives coordination. Engineering Excellence •Builds knowledge, shares new ideas, and shares pinpoints of engineering tool gaps to improve software developer tools to support other programs, tools, and applications to create, debug, and maintain code for complex product features. Uses open source when possible. •Develops higher-level awareness of other kinds of tools outside areas of expertise. Helps to identify internal tools and creates tools that will be useful for creating the product, determining if methods are still applicable for the current solution. Contributes to the development of automation within production and deployment of a complex product feature. Runs code in simulated, or other non-production environments to confirm functionality and error-free runtime for products with little to no oversight. Remains current in skills by investing time and effort into staying abreast of current developments that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale. Contributes to efforts to ensure the correct processes are followed to achieve a high degree of security, privacy, safety, and accessibility. Checks for visible evidence to demonstrate compliance for product areas. Develops and holds an understanding of the implications of onboarding new technologies following expectations of compliance at Microsoft. Applies best practices to reliably build code that is based on well-established methods while also applying best practices for new code development. Demonstrates and maintains an up-to-date understanding of both global and local regulations for technologies and system applications to ensure regulations are met. Follows best practices for product development and scaling to customer requirements, and applies best practices for meeting scaling needs and performance expectations. Maintains communication with key partners across the Microsoft ecosystem of engineers. Considers partners across teams and their end goals for products to drive and achieve desirable user experiences and fitting the dynamic needs of partners/customers through product development. Implement Conducts and creates experimentation to determine the effectiveness of changes for prototyping and testing features, and applies findings back into development. Reviews work items to deepen knowledge of product features in partnership with appropriate stakeholders (e.g., project managers) and executes project plans, release plans, and work items. Contributes to efforts to break down larger work items into smaller work items and provides estimation. Escalates any issues that would cause a delay. Learns about and supports deployment to customers following the correct measures to push features out to customers. Learns about and considers the impact of build deployments on both users and other services. Learns about best practices for the deployment of features safely. Reliability and Supportability •Acts as a Designated Responsible Individual (DRI) working on call to monitor system/product feature/service for degradation, downtime, or interruptions. Alerts stakeholders as to the status and gains approval to restore system/product/service for simple problems. •Responds within Service Level Agreement (SLA) timeframe. Escalates issues to appropriate owners. •Identifies areas to efforts to integrate instrumentation for gathering telemetry data on system behavior such as performance, reliability, availability, usage, and safety mechanisms. Contributes to sustaining feedback loops from telemetry resulting in subsequent designs. •Helps to create outputs of telemetry such as notifications or dashboards. Contributes to efforts to collect, classify, and analyze data with little oversight on a range of metrics (e.g., health of the system, where bugs might be occurring). Contributes to the refinement of product features by escalating findings from analyses to inform decisions regarding the engineering of products. Maintains operations of live service as issues arise on a rotational, on-call basis. Identifies solutions and mitigations to simple issues and complex issues when applicable impacting performance or functionality of Live Site services and escalates as necessary. Understand User Requirements Works with appropriate stakeholders (e.g., project manager, technical lead) to determine user requirements for a set of features. Begins to leverage a variety of feedback channels to incorporate insights into future designs or solution fixes. Incorporates appropriate continuous feedback loops measuring customer value, usage patterns, and other actionable metrics of value. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 week ago
4.0 years
0 Lacs
Bengaluru, Karnataka
Remote
Technical Support Engineering- SharePoint Online & One Drive Bangalore, Karnataka, India Date posted Jun 10, 2025 Job number 1829294 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Support Engineers (SE) serve as Senior technical leaders for customers, via phone and email. They deliver value by collaboratively solving customer problems, providing proactive support advice, promoting product quality and enhancements, and creating self-help assets to broadly reach more customers. Successful engineer skill set: o Problem isolation and solving techniques. o Ability to navigate highly complex technical and political issues requiring expert product or service knowledge. o Act as a subject matter expert regarding product / configuration. o Ability to leverage troubleshooting tools such as analysis of event logs, component traces, and performance traces to resolve customer issues. The ideal candidate works well in a team: o Strong collaborator across the business, including our Development Teams. o Ability to receive feedback and recognize areas of improvement. o Keeps stakeholders informed to ensure customer success. We are looking for someone who is dependable: o Demonstrates ability to consistently make and keep commitments to customers and team members. o Effective time management by utilizing available time to progress current cases forward. o Proactively looking for opportunities to contribute to the success of the team. o Consistently demonstrate case management excellence, including daily notes and timely updates to customers and stakeholders involved. Qualifications Required Qualifications: 4+ years' troubleshooting experience working for any IT retailers and/or within any tech support role, ideally around Microsoft technologies 3+ years of experience supporting SharePoint (Online and/or On-Prem: 2010, 2013, 2016, 2019) and OneDrive for Business. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies. Exposure to compliance and security features in SharePoint and OneDrive (e.g., DLP, eDiscovery, retention policies). Familiarity with OneDrive sync client, file restore, sharing and permissions, and storage limits. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies 5. Experience with PowerShell scripting, ULS log analysis, and SharePoint migration tools. Familiarity with Microsoft 365 ecosystem and integration points with SharePoint. Language Qualification English Language: fluent in reading, writing and speaking. Responsibilities Help solve technically complex, strategic/high-profile, or long-running customer cases that may require interaction with Software Engineering Responsible for the customer support experience with Microsoft Own, troubleshoot, and solve customer technical issues using collaboration, troubleshooting best practices, and transparency within and across teams Identify cases that require escalation, either technically or strategically Create and maintain incident management requests to product group/engineering group Drive technical collaboration and engagement outside of CSS (Product Engineering teams/Services/Support/Regions) Lead or participate in building communities with peer delivery roles Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 week ago
5.0 years
0 Lacs
Bengaluru, Karnataka
Remote
Technical Support Engineering Bangalore, Karnataka, India Date posted Jun 10, 2025 Job number 1829314 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: 5+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or information technology experience 3+ years of experience supporting SharePoint (Online and/or On-Prem: 2010, 2013, 2016, 2019) and OneDrive for Business. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies. Exposure to compliance and security features in SharePoint and OneDrive (e.g., DLP, eDiscovery, retention policies). Familiarity with OneDrive sync client, file restore, sharing and permissions, and storage limits. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies 5. Experience with PowerShell scripting, ULS log analysis, and SharePoint migration tools. Familiarity with Microsoft 365 ecosystem and integration points with SharePoint. Excellent communication and collaboration skills, especially in cross-functional and global teams. Ability to work in rotational shifts and handle critical situations (CritSits) with composure. Key Responsibilities: Own and resolve escalated SharePoint and OneDrive issues that are technically complex, time-sensitive, or politically sensitive. Perform in-depth troubleshooting using diagnostic tools, logs, and debugging techniques. Collaborate with Product Engineering Groups for code-level investigations and hotfixes when required. Act as a liaison between frontline support and engineering teams, ensuring clear communication and timely updates. Document and share learnings through knowledge base articles, internal wikis, and readiness sessions. Participate in triage meetings, swarming sessions, and case wellness reviews to ensure backlog hygiene and resolution velocity. Mentor and coach junior engineers, contributing to team capability building. Engage in proactive support initiatives, including readiness content creation and customer health assessments. Language Qualification English Language: fluent in reading, writing and speaking. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 week ago
5.0 years
0 Lacs
Noida, Uttar Pradesh
Remote
Technical Support Engineering Noida, Uttar Pradesh, India Date posted Jun 10, 2025 Job number 1829319 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: 5+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or information technology experience 3+ years of experience supporting SharePoint (Online and/or On-Prem: 2010, 2013, 2016, 2019) and OneDrive for Business. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies. Exposure to compliance and security features in SharePoint and OneDrive (e.g., DLP, eDiscovery, retention policies). Familiarity with OneDrive sync client, file restore, sharing and permissions, and storage limits. Strong understanding of SharePoint architecture, content deployment, site collections, and retention policies 5. Experience with PowerShell scripting, ULS log analysis, and SharePoint migration tools. Familiarity with Microsoft 365 ecosystem and integration points with SharePoint. Excellent communication and collaboration skills, especially in cross-functional and global teams. Ability to work in rotational shifts and handle critical situations (CritSits) with composure. Key Responsibilities: Own and resolve escalated SharePoint and OneDrive issues that are technically complex, time-sensitive, or politically sensitive. Perform in-depth troubleshooting using diagnostic tools, logs, and debugging techniques. Collaborate with Product Engineering Groups for code-level investigations and hotfixes when required. Act as a liaison between frontline support and engineering teams, ensuring clear communication and timely updates. Document and share learnings through knowledge base articles, internal wikis, and readiness sessions. Participate in triage meetings, swarming sessions, and case wellness reviews to ensure backlog hygiene and resolution velocity. Mentor and coach junior engineers, contributing to team capability building. Engage in proactive support initiatives, including readiness content creation and customer health assessments. Language Qualification English Language: fluent in reading, writing and speaking. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 week ago
8.0 years
0 Lacs
Noida, Uttar Pradesh
Remote
Senior Software Engineer Noida, Uttar Pradesh, India Date posted Jun 10, 2025 Job number 1822251 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Software Engineering Discipline Software Engineering Employment type Full-Time Overview Do you want to be a part of a multi-billion-dollar organization that is rapidly growing and is responsible for 200M MAU and exabytes of customer data in the cloud at high performance and scale? Do you want to work on technically challenging problems on the cloud in a full-stack environment, with an opportunity to influence the roadmap and vision of not only your team but your partner teams as well? If so, come join the OneDrive-SharePoint ( ODSP ) team as part of Office M365 ecosystem in Noida! SharePoint helps millions of people work better together and empowers the biggest companies in the world to solve mission critical problems. We create global scale services to store, secure and manage some of the most sensitive data on the planet. We have fantastic opportunities and are on the front-line of making many of our next generation architecture investments to deliver world-class service management, autonomous cloud & regulated clouds, deployments & engineering systems capabilities using cutting-edge technology. Microsoft is uniquely at the center of this opportunity, and we have the responsibility to advance the frontiers of compliance, regulation and security in the ever expanding digital world. We are looking for a Strong Senior Backend Engineer to take this mission forward. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Working in agile teams with strong customer focus. Good communication and cross group collaboration skills . Experience in Azure, Exchange, or other cloud and distributed systems. Proven track record of mentoring, and growing junior engineers. Demonstrated independence, bias for action, and tolerance for ambiguity. #SharePointIndia Responsibilities Towards this vision, we are seeking a Sr Engineer to disrupt and build next generation of products and take it to the next level. Your responsibilities will include: Own and influence the architecture roadmap and vision along with strong execution. Influence the product vision by working closely with product development and engineering teams and ensure best quality design and architecture. Lead key technical initiatives and serve as the lead on our most technically complex, cross-functional projects. Design systems for scalability and performance with highest quality and following best engineering practices. Lead the design, get hands dirty and write/review code/design and finally deploy the best code into production Assist in the career development of others, actively mentoring individuals and the community on advanced technical issues. Create and execute appropriate quality plans, test strategies and processes You must be self-driven, curious to learn, proactive, and result-oriented. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 week ago
5.0 years
0 Lacs
Hyderabad, Telangana
Remote
Technical Support Engineering Hyderabad, Telangana, India Date posted Jun 10, 2025 Job number 1829318 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: 5+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or information technology experience Sound experience in Windows Server platforms and business applications. Experience in Windows Active Directory Services and IIS. Adequate knowledge in SQL and Exchange server. Knowledge of PowerShell and .Net would be an added advantage. Good understanding of Operating System and Networking Technologies. Strong skills in troubleshooting security-related issues involving NTFS, IIS and Active Directory , LDAP and SQL Server. Experience in one or more of these areas desirable MCSE, MCSD certifications Customer handling experience on technical issues Ability to work through ambiguity and independently when other. Key Responsibilities: Own and resolve escalated SharePoint and OneDrive issues that are technically complex, time-sensitive, or politically sensitive. Perform in-depth troubleshooting using diagnostic tools, logs, and debugging techniques. Collaborate with Product Engineering Groups for code-level investigations and hotfixes when required. Act as a liaison between frontline support and engineering teams, ensuring clear communication and timely updates. Document and share learnings through knowledge base articles, internal wikis, and readiness sessions. Participate in triage meetings, swarming sessions, and case wellness reviews to ensure backlog hygiene and resolution velocity. Mentor and coach junior engineers, contributing to team capability building. Engage in proactive support initiatives, including readiness content creation and customer health assessments. Language Qualification English Language: fluent in reading, writing and speaking. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 week ago
4.0 - 7.0 years
10 - 15 Lacs
Pune
Work from Office
Document Management Systems - AODocs, DocuSign Google Workspace Integration Tools Scripting & Automation Identity & Access Management Collaboration & Enablement Monitoring & Analytics ITSM & Support Platforms Architecture & Documentation Required Candidate profile Must -Docusign, AODocs, Google Workspace, M365 tools, SharePoint, OneDrive, MS Teams Certification - ITIL v4, M365 Certified Enterprise Administrator Expert, GWS Admin Certification
Posted 1 week ago
0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Location: Ahmedabad Shift Time: 12 PM to 9 PM IST About the Company: Relay Human Cloud is a young and dynamic company that helps some of the top US-based companies expand their teams internationally. Relay is a truly global company, with operations in the US, India, Honduras, Mexico, the UK, Canada (and we are expanding to more countries soon). Our core focus is to enable companies to connect with the best international talent. We assist clients in areas such as Accounting & Finance, Administration, Operations, Space Planning, Leasing, Data Science, Data Search, Machine Learning, and Artificial Intelligence. Relay India operates from offices in Ahmedabad and Vadodara. The principals and founders of Relay Human Cloud have spent their careers delivering high-quality operations to cutting-edge companies. Position Overview: We are seeking a detail-oriented and proactive Learning & Development Coordinator to join our dynamic team. The ideal candidate will coordinate and support training initiatives across various formats (virtual, in-person, and self-paced), manage learning platforms and content, and ensure a seamless experience for learners. This role is crucial in enhancing employee development, supporting new course launches, and maintaining high standards of training delivery. Key Responsibilities: Coordinate logistics for all training sessions (virtual, in-person, and self-paced) to ensure smooth execution. Maintain and update trackers for bench resources, training needs, and training completion. Manage and organize learning content on OneDrive and the Learning Management System (LMS). Create cases, casts, and update Relay user details as required. Set up accounts for practice platforms like Yardi and other customer-specific tools. Assist with troubleshooting minor technical issues related to the LMS or course access. Track attendance, feedback, and assignment progress to support learner engagement and development. Send reminders for module completion and collect learner feedback to ensure high training completion rates. Support new course launches and ongoing learning initiatives to foster continuous growth and development. Why Join Relay Human Cloud? Opportunities to work with global clients 🌍 Dynamic and collaborative work environment 🤝 Excellent work-life balance: 5-day workweek 🧘♀️ Comprehensive health & accident insurance 🏥 Generous paid time off and holidays 🌴 Complimentary lunches/dinners 🍽️ Quarterly, Semi-Annual & Annual recognition, rewards, and giveaways 🎁 Employee development programs: Communication, Soft Skills, and more 📈 Vibrant cultural events: Fun Fridays, Month-End Celebrations, Sports Tournaments, and Festival Celebrations 🎉 Excellent Employee Referral Program 💼 We offer a dynamic work environment, opportunities for professional growth, and the chance to be part of a global company making a significant impact. Join us in shaping the future of global talent acquisition and learning! 🚀 How to Apply - If you are interested in this opportunity, please reach out to binod.samal@relayhumancloud.com for a quick response. Show more Show less
Posted 1 week ago
1.0 - 4.0 years
2 - 5 Lacs
Pune
Work from Office
Syensqo is all about chemistry Were not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together This is where our true strength lies In you In your future colleagues and in all your differences And of course, in your ideas to improve lives while preserving our planets beauty for the generations to come Service Operation Expert Archiving & Document Management Location: Pune (India) Profile: Application integrator Seniority 2 (3-7 years) As a Service Operation Expert, you will support the operation, evolution and continuous improvement of Document Management services at Syensqo, including O365 and GWS solutions You will collaborate with the Service Owner to drive operational excellence and evolve the services to meet the organization's growing and changing needs, playing an important part in a major digital transformation of our portfolio Key responsibilities: Technical Service Collaborate in the technical management of Document Management solutions, ensuring reliability, performance, and user satisfaction Act as the go-to technical expert for integrations and complex service scenarios, particularly in AODocs and its connections with platforms like DocuSign Participate and perform document management solution rationalization projects Proactively identify and implement changes to improve service capabilities, user experience, and operational efficiency Manage the lifecycle of licenses and user access with a focus on optimization, security and compliance Strategic Operations & Service Evolution Collaborate with stakeholders in aligning service improvements and enhancements with evolving business needs Contribute to transformation initiatives (e g-, onboarding new services, integrating new tools) through deep functional and technical knowledge Use data and insights to influence service improvements and prioritize enhancements Support, Quality, and Continuous Improvement Analyze incident patterns and contribute to investigate root cause and resolution, including collaboration with vendors and support partners Drive improvements in support models (e g-, LO-L3 coordination), documentation, and escalation handling to ensure a seamless user experience Optimize support documentation and proactively update knowledge bases to reduce recurring issues Measure and improve key service KPIs (e g-, resolution time, user satisfaction) Enablement & Documentation Create and maintain comprehensive technical documentation of the services, including architecture diagrams, integration logic, and service operations Deliver targeted training and upskilling sessions to improve adoption and effective use of the tools Equip internal teams with the resources they need to resolve issues and support users efficiently Education and Experience: Bachelor's degree in Information Technology, Computer Science, or a related field 3-7 years of hands-on experience in managing Document Management or Archiving solutions in a technically-driven role Knowledgeable on AODocs, Google Workspace (Drive, Shared Drives) solutions Hands-on experience with Microsoft 365 tools, including Sharepoint, OneDrive for business, MS Teams Experience contributing to service improvement initiatives and managing integrations across platforms is a plus Familiarity with change management processes, continuous improvement, and IT service management frameworks (e g-, ITIL v4) Certifications such as ITIL others related to service delivery are a strong plus Microsoft or Google Certifications, such as M365 Certified Enterprise Administrator Expert or GWS Admin Certification is desirable Skills and Behavioral Competencies: Passionate about optimizing and evolving services to meet changing needs Able to balance operational excellence with innovation and change Skilled at engaging stakeholders and translating business needs into actionable technical solutions Comfortable navigation ambiguity and driving clarity in complex environments Familiarity with compliance, governance and security policies in both ecosystems (Google Vault, Microsoft Purview etc) Exposure to enterprise content migrations and ability to support planning and execution in cross-functional teams Understandment of cloud architecture, identity and access management and enterprise collaboration tools Committed to high-quality deliveries, documentation, knowledge sharing and enabling others Attention to detail and accuracy Scripting or automation skills on powershell, google app script or other solution is a plus Strong understanding of of ITIL v4 service management principles Passion for technology and desire to learn new skills Language Skills: Fluent English (spoken and written) About Us Syensqo is a science company developing groundbreaking solutions that enhance the way we live, work, travel and play Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13,000 associates Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices and health care applications Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity At Syensqo, we seek to promote unity and not uniformity We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience We are here to support you throughout the application journey and want to ensure all candidates are treated equally If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply Show more Show less
Posted 1 week ago
100.0 years
0 Lacs
Vadodara, Gujarat, India
On-site
Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron’s 3,000 employees are continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition. You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting-edge technology, deep expertise, and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength. About The Role We are looking for a skilled and proactive Microsoft 365 Engineer to join our Global Infrastructure team. You will be part of the Digital Workplace team in our Center of Excellence in Vadodara. In this role, you will be responsible for implementing, supporting, and optimizing Microsoft 365 services in coordination with our M365 Architect. You will play a key part in ensuring the stability, security, and performance of our M365 environment, including Exchange Online, SharePoint, Teams, and OneDrive, and will work closely with internal teams and external partners. Your Responsibilities Provide daily operational support and administration of Microsoft 365 services (Exchange Online, SharePoint, Teams, OneDrive), ensuring adherence to agreed-upon Service Level Agreements (SLAs): on time, within budget and at high quality Implement and manage user access, permissions, and policies in Azure AD and M365 admin portals. Support the rollout and configuration of M365 tools and features, including security settings, compliance configurations, and collaboration capabilities. Monitor service health, usage, and performance; troubleshoot and resolve incidents and problems. Work with the M365 Architect to execute the architectural roadmap, projects, and enhancements. Create and maintain documentation, runbooks, and user guides for M365 configurations and processes. Participate in change management, and patching/upgrades of M365 services. Collaborate with internal stakeholders to understand business requirements and support solution delivery. Assist with automation and scripting (PowerShell, Power Automate) to improve M365 operations and user experience. Support governance and compliance initiatives by helping to enforce DLP, retention, and audit policies. Provide end-user support and training in collaboration tools and best practices. Stay current with Microsoft updates, releases, and licensing changes. Your Background Bachelor’s Degree in Computer Science, Information Technology, or a related field. 2–5 years of experience administering and supporting Microsoft 365 environments in a corporate setting. Solid experience with Exchange Online, SharePoint Online, Teams, and OneDrive for Business. Hands-on experience with PowerShell scripting for M365 automation and reporting. Working knowledge of Azure Active Directory, conditional access, and identity protection. Familiarity with Teams telephony, Teams Town Halls, and Teams administration center. Good understanding of security & compliance tools in Microsoft 365 (DLP, retention policies, secure score, audit logs). Knowledge of Power Platform (Power Automate, Power BI, Power Apps) from an administrative perspective is a plus. Experience with monitoring tools and Microsoft service health dashboards. Strong problem-solving and analytical skills. Good communication skills and ability to work effectively in a distributed team environment. Fluency in English is required. German is a plus. Microsoft 365 certifications (e.g., MS-100, MS-101, or related). Experience in hybrid M365 environments (on-prem AD + Azure AD). Familiarity with ITIL-based service management. Your Benefits Attractive compensation & benefits Employee Assistance Program Global parental leave program Flexible working model We look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website accelleron.com. Accelleron Data Privacy Statement: accelleron.com/privacy-notice/candidate Show more Show less
Posted 1 week ago
0.0 - 1.0 years
0 Lacs
Greater Kolkata Area
On-site
About Us WRI India, an independent charity legally registered as the India Resources Trust, provides objective information and practical proposals to foster environmentally sound and socially equitable development. Through research, analysis, and recommendations, WRI India puts ideas into action to build transformative solutions to protect the earth, promote livelihoods, and enhance human well-being. We are inspired by and associated with World Resources Institute (WRI), a global research organization. Currently over 250 researchers are working with WRI India in our offices at Delhi, Mumbai and Bengaluru. Our mission and values: WRI’s mission is to move human society to live in ways that protect Earth’s environment and its capacity to provide for the needs and aspirations of current and future generations. Our values are shared ideals that bind us together: Integrity, Innovation, Urgency, Independence and Respect. Our culture: WRI is committed to advancing gender and social equity for human well-being in our mission including equal opportunities in employment. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sex, national origin, age, caste, marital status, sexual orientation, gender identity and expression, disability, or protected Veteran status Program Overview For Sustainable Cities And Transport At WRI India Ross Center we focus on 10 integrated solutions to urban challenges. Through applied research, tools, hands-on advice, and by tapping our network of global experts, we accelerate transformative urban initiatives that have the power to change Indian cities into thriving, equitable and low-carbon places that are good for people and the planet. Working at WRI India Ross Center offers you the unique opportunity to learn and grow as you collaborate with a diverse set of change agents across Delhi, Bangalore and Mumbai. As India’s biggest urban focused think and do tank, we seek thoughtful, enterprise-minded and sensitive individuals who can help us support this transformation and make a positive difference to citizens’ everyday lives. Job Highlight: WRI India in collaboration with the Healthy Cities for Adolescents (HCA) program - A global Foundation BOTNAR initiative that aims to enhance the health and well-being of adolescents in secondary cities through multi-stakeholder, community-centered and -led interventions. It intends to facilitate greater voice and participation of adolescents in city planning to create Safe, Vibrant and Healthy Public Places. WRI India has convened the Safe Vibrant and Healthy Public Spaces project in Jaipur, Rajasthan. We are looking for a candidate to assist the project lead and our local partners in implementing project activities, convening local stakeholders, interacting with authorities and ensuring timely delivery of the project. What you will do: The intern will undertake and oversee a range of project responsibilities as listed below. Provide regular help and support to local partners. Assist the local partner teams in site visits, surveys, data collection and analysis if required. Support the team in implementing TU Intervention plan on ground and perform related tasks. Organizing and supporting capacity building workshops, and stakeholder engagement activities. Dealing with Government officials and local partners for project- related activities. Support in the production and implementation of conceptual and technical design and drawings Support and contribute to any on-going research regarding the project. Communication and Partnerships Coordinate and schedule meetings regarding projects among team and with external partners. Support internal and external communications, and media relations responsibilities such as brochures and web content. Coordinate outreach efforts on behalf of program/projects and anchor partner engagement activities. What you will need: Graduation or pursuing Architecture or Urban Planning Minimum 0-1 years of work experience in relevant field The candidate should have an adequate understanding of urban design principles & guidelines. Proficiency in English and Hindi is a must. (Reading and Writing). Must be a resident of the city and is familiar with the geography of Jaipur city Proficiency in O365 applications including SharePoint, Teams & OneDrive Working knowledge of Adobe Suite, Autodesk AutoCAD is preferred Demonstrated ability to work both independently as well as part of a team Excellent interpersonal and communication skills are required Ability to work calmly and enthusiastically under high pressure Stipend: 25,000 Per Month Location: Jaipur, India Duration: 3 months full-time and potentially extendable for another 3 months List of Documents to be attached: Resume Cover Letter Portfolio Only shortlisted applicants will be contacted for interview purpose. Finalized candidate will be required to take a writing/analytical test. Diversity, Equity, and Inclusion (DEI) @WRI India WRI India values and promotes diversity, equity and inclusion across all areas of our work and workforce. Integrating these values into our actions fosters a progressive and collaborative culture and can also enhance our impact. It is our responsibility to create a welcoming working environment for people of diverse cultures, backgrounds and experience to learn together. We are responsible for fostering a safe and inclusive workplace where questions, concerns and information about diversity, equity and inclusion are part of our ongoing dialogue and development. Learn more about WRI India’s commitment to Diversity, Equity, and Inclusion (DEI). Click Here Show more Show less
Posted 1 week ago
7.0 - 15.0 years
8 - 12 Lacs
Bengaluru
Work from Office
The L3 Engineerwill be responsible for providing advanced technical support, troubleshootingcomplex issues, and leading the planning and execution of Microsoft 365tenant-to-tenant migrations. This role requires deep knowledge of Microsoft 365services, migration methodologies, and experience with migration tools,specifically Quest On Demand Migration or similar solutions. The idealcandidate will possess excellent problem-solving skills, a strongcustomer-centric approach, and the ability to work independently and as part ofa team. Responsibilities: Provide expert-level (L3) support for Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, OneDrive, and other related applications. Troubleshoot and resolve complex technical issues related to M365, escalating to Microsoft support when necessary. Plan, design, and execute Microsoft 365 tenant-to-tenant migrations using Quest On Demand Migration (or similar tools) ensuring minimal disruption to end-users. Perform pre-migration assessments, analyze source and target environments, and develop detailed migration plans. Configure and customize migration tools to meet specific project requirements. Validate and verify migrated data and services to ensure successful migration outcomes. Develop and maintain documentation related to M365 environments, migration processes, and support procedures. Stay up to date with the latest Microsoft 365 updates, features, and best practices. Mentor and provide guidance to L1 and L2 support engineers. Participate in on-call rotation as needed. Qualifications: 7+ years of experience in supporting and administering Microsoft 365 environments. 3+ years of experience in planning and executing Microsoft 365 tenant-to-tenant migrations. Proven experience with Quest On Demand Migration or similar migration tools (e.g., BitTitan MigrationWiz). Deep understanding of Microsoft 365 architecture, services, and administration. Strong knowledge of Exchange Online, SharePoint Online, Teams, and OneDrive. Experience with PowerShell scripting for M365 administration and automation. Excellent troubleshooting, problem-solving, and analytical skills. Strong communication, collaboration, and interpersonal skills. Ability to work independently and as part of a team. Microsoft 365 certifications (e.g., MS-100, MS-101, MS-203) are highly desirable. PreferredSkills: Experience with Active Directory Federation Services (ADFS) and Azure AD Connect. Knowledge of network protocols, security principles, and best practices related to M365. Experience with project management methodologies. Familiarity with ITIL framework.
Posted 1 week ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
Job Title: PMO Intern Location: Gurgaon (On-site) Employment Type: Internship (Paid) About Aaizel Tech Labs Aaizel Tech Labs is a pioneering tech startup at the intersection of cybersecurity, AI, geospatial solutions, and more. We drive innovation by delivering transformative technology solutions across industries. As part of our dynamic team, you'll gain hands-on experience and learn from experts who are dedicated to pushing the boundaries of what's possible. Role Overview We are seeking a proactive, detail-oriented PMO Intern who is passionate about project management and equipped with strong technical and soft skills. This entry-level role is ideal for fresh graduates or students eager to build a career in project management. You will work closely with our PMO team to streamline project execution, manage resources, and support documentation and reporting efforts. Key Responsibilities Project Coordination & Documentation Project Tracking: Assist in maintaining project schedules, tracking milestones, deliverables, and deadlines using tools such as MS Project, Asana, or Trello. Documentation: Prepare, update, and organize project documentation (status reports, meeting minutes, risk logs) ensuring accuracy and consistency. Resource Coordination: Support the coordination and tracking of project resources, ensuring efficient allocation across teams. Presentation Support: Create and update professional PowerPoint presentations (PPTs) for internal and client meetings. Process Improvement & Reporting Data Management: Leverage advanced skills in MS Excel and the Office suite to manage project data, create dashboards, and generate analytical reports. Process Optimization: Assist in identifying areas for process improvement and help document best practices within the PMO framework. Reporting: Support the preparation of comprehensive project performance reports and presentations for senior management. Cross-Functional Collaboration Team Coordination: Work with various departments—including engineering, marketing, and operations—to ensure project objectives are met. Stakeholder Communication: Facilitate clear and consistent communication across project teams, scheduling meetings, and ensuring timely follow-ups. Soft Skills Application: Utilize strong interpersonal and communication skills to effectively collaborate with diverse teams and manage stakeholder expectations. Learning & Development PMO Methodologies: Gain exposure to industry-standard project management frameworks (e.g., Scrum, Agile, Waterfall) and develop practical skills using popular project management tools. Professional Growth: Participate in training sessions, workshops, and mentorship programs designed to enhance your project management, analytical, and presentation skills. Continuous Feedback: Engage in regular feedback sessions to assess your performance and identify areas for improvement. Required Skills & Qualifications Educational Background: Bachelor’s degree in Technology, Business Administration, Project Management, Engineering, or a related field. Technical Proficiency: MS Excel & Office: Advanced knowledge of MS Excel (pivot tables, VLOOKUP, macros) and proficiency in the full Microsoft Office suite. Presentation Skills: Strong ability to create clear and professional PowerPoint presentations. Project Management Tools: Experience with Jira, Clickup, MS Project, Trello, or similar tools. Collaboration & Communication Platforms: Familiarity with platforms like Slack, Microsoft Teams, or equivalent. Reporting & Analytics Tools: Basic knowledge of tools such as Power BI, Google Data Studio, or similar reporting software. Documentation & Knowledge Management: Experience with tools such as Confluence or SharePoint for maintaining project documentation. Cloud Platforms & Storage: Familiarity with cloud storage solutions (e.g., Google Drive, OneDrive). Time Tracking & Resource Management: Basic understanding of time tracking software and resource management systems. Agile & Scrum Tools: Exposure to Agile methodologies and familiarity with Scrum tools like Jira. Resource Management: Basic understanding of resource allocation and scheduling in a project environment. Communication & Soft Skills: Excellent written and verbal communication skills, with the ability to work effectively in team settings and manage stakeholder interactions. Organizational Skills: Strong attention to detail and time-management skills, with the ability to handle multiple tasks concurrently. Team Player: Demonstrated ability to collaborate across functions and adapt in a fast-paced, dynamic startup environment. Preferred Skills Project Management Tools: Advanced familiarity with additional tools or certifications related to project management like CSM, CSPO, CASM, PMP. Analytical Skills: Ability to synthesize data into actionable insights using MS Excel and other data tools. Process Documentation: Experience with creating process documentation, flowcharts, or project charters. Adaptability: Eagerness to learn and adapt to new challenges in a rapidly evolving work environment. Internship Experience: Prior internship or project experience in project management or related fields is a plus. Why Join Aaizel Tech Labs? Hands-On Experience: Work on live projects and gain practical insights into project management in a cutting-edge tech environment. Mentorship & Training: Benefit from personalized mentorship, ongoing training, and a supportive environment designed to accelerate your career growth. Career Advancement: High-performing interns may be considered for full-time roles upon successful completion of the internship. Innovative Culture: Join a vibrant, innovative team committed to continuous improvement, collaboration, and excellence. Competitive Benefits: Attractive internship stipend and potential additional benefits. How to Apply Please submit your resume, portfolio, and a cover letter outlining your relevant experience and how you can contribute to Aaizel Tech Labs’ success. Send your application to hr@aaizeltech.com , bhavik@aaizeltech.com, or anju@aaizeltech.com. Show more Show less
Posted 1 week ago
5.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Role Overview To serve as a senior technical and functional expert within the Modern Workplace Employee Experience team, delivering and supporting Microsoft 365 services that enhance collaboration, productivity, and employee engagement. This includes Microsoft Teams, Exchange, Copilot, OneDrive, SharePoint, Viva, and related services. Role Responsibilities Service Delivery & Platform Ownership •Lead the implementation and optimization of M365 services, ensuring alignment with business needs and user experience goals. •Act as a subject matter expert (SME) for Teams, Exchange, Viva, SharePoint, OneDrive, and Copilot, contributing to platform governance and lifecycle planning. Operational Support (L2/L3) •Provide senior-level support for escalated incidents and service requests (L2/L3), ensuring timely resolution and root cause analysis. •Collaborate with engineering, vendors, and Microsoft support to resolve complex issues and implement long-term fixes. •Contribute to service improvement plans and operational excellence initiatives. Collaboration & Stakeholder Engagement •Work closely with P&C, IT, Communications, and other business units to ensure M365 services support employee experience objectives. •Participate in cross-functional projects and represent the team in technical forums and governance boards. Knowledge Sharing & Mentorship •Mentor junior team members and contribute to internal knowledge bases and documentation. •Lead training sessions or workshops to promote adoption and best practices. Analytics & Continuous Improvement •Analyze usage data and user feedback to identify opportunities for improvement and automation. •Stay current with Microsoft’s roadmap and industry trends to proactively recommend enhancements. Education Qualification •Bachelor’s degree in Computer Science, Information Technology, or a related field. Relevant Experience • 5+ years of experience working with Microsoft 365 services in enterprise environments. • Proven track record in delivering and supporting digital workplace solutions. • Hands-on experience managing escalated support cases and driving root cause resolution. • Exposure to global or matrixed organizations and working across time zones. • Experience mentoring or coaching peers and junior team members. • (Preferred) Exposure to scripting or automation (e.g., PowerShell, Power Automate). Professional Accreditations •Microsoft certifications (e.g., MS-700, MS-203, MS-102, Viva-related) are desirable Professional Knowledge/ Skills •Deep expertise in at least two of the following: Microsoft Teams, Exchange, SharePoint Online, OneDrive, Viva Suite, Copilot. •Strong troubleshooting and analytical skills, especially in L2/L3 support contexts. •Excellent communication and stakeholder engagement capabilities. •Ability to translate technical concepts into user-friendly language and actionable insights. •Familiarity with ITIL practices and modern workplace governance. •Comfortable with agile ways of working and cross-functional collaboration. Language Proficiency Fluent English, spoken and written. Show more Show less
Posted 1 week ago
3.0 years
0 Lacs
Delhi, India
On-site
Job Title: IT Level 2 Support Engineer Location: [DELHI / Office ] Job Type: [Full-Time / 9:30 to 6:30 Experience Level: 2–3 years Reports To: IT Manager Key Responsibilities Provide Level 2 support for laptops, printer, software, Audio Video and network-related small ongoing issues. Troubleshoot escalated technical issues from the Service Desk and provided timely resolution. Support Microsoft Windows, Mac OS, and mobile device platforms (iOS/Android). Basic knowledge and troubleshoot Microsoft 365 apps (Outlook, Teams, SharePoint, OneDrive). Basic knowledge of user account management in Azure Active Directory, Microsoft 365, and other internal systems. Basic knowledge of Security tools like Zscaler, crowdstike, Zoho, TeamViewer etc. Install, configure, and maintain end-user hardware and software. Document incidents, problems, and resolutions within the ITSM platform. Collaborate with L3 teams or vendors for unresolved issues. Participate in IT projects including deployments, upgrades, and migrations. Follow IT policies, procedures, and security guidelines. Maintain knowledge base articles and user documentation. Provide guidance and mentorship to L1 team members when needed. Required Skills & Qualifications 2–3 years of experience in a similar IT support role. Strong troubleshooting skills in Windows 10/11, Microsoft 365, and common business applications. Basic Azure Active Directory, DNS, DHCP, and Group Policy. Basic knowledge of networking basics (TCP/IP, VPN, LAN/WAN). Basic understanding of service desk processes and ticketing systems. Excellent communication and interpersonal skills. Preferred Qualifications Any Relevant Computer Hardware networking certifications Familiarity with endpoint security tools (e.g., antivirus, EDR, Zsclaer etc). Soft Skills Strong Communication service orientation Logical thinker with attention to detail Ability to work independently and collaboratively Eagerness to learn and grow within the IT team Location: New Delhi - ESPL, New Delhi, Delhi, India (IN002 - EMBI Show more Show less
Posted 1 week ago
0 years
5 - 10 Lacs
Noida
On-site
Country/Region: IN Requisition ID: 26105 Work Model: Position Type: Salary Range: Location: INDIA - NOIDA- BIRLASOFT OFFICE Title: Technical Specialist-O365 Description: Area(s) of responsibility Key Responsibilities: Administer and support Microsoft 365 services including Exchange Online, OneDrive, and Teams. Provide Level 2/3 support for collaboration tools and resolve user issues. Slack Management Assist in the deployment and configuration of O365 applications. Monitor system performance and usage, ensuring optimal service delivery. Create and maintain technical documentation and user guides. Collaborate with cross-functional teams to implement new features and updates. Ensure compliance with security and governance policies. License management for Microsoft products. Security and compliance management for tenant. Archiving management for Mailbox. - Microsoft forms creation and management. -O365 backup management via Spanning. Archiving/Backup/Retention management for O365 Mailboxes Transport Rules, administration of allow/block lists of domains and IPs. On call Support (Major Incidents (P1)/Critical escalations) Should be willing to work in shifts Technical Skills: Proficient in Microsoft 365 services: Exchange Online, OneDrive for Business, Microsoft Teams. Experience with Microsoft 365 Admin Center and Security & Compliance Center. PowerShell scripting for automation and bulk operations will be an advantage Microsoft Forms, Planner, and Stream. Microsoft Teams policies, Teams lifecycle management. Basic understanding of Microsoft Intune for device management. Azure Active Directory (AAD) for identity and access management. Conditional Access and MFA policies. Familiarity with Microsoft Purview for data governance.
Posted 1 week ago
0.0 - 1.0 years
0 Lacs
Jaipur, Rajasthan, India
On-site
Intern – Safe, Vibrant and Healthy Public Spaces Project for Adolescents, Jaipur About us WRI India, an independent charity legally registered as the India Resources Trust, provides objective information and practical proposals to foster environmentally sound and socially equitable development. Through research, analysis, and recommendations, WRI India puts ideas into action to build transformative solutions to protect the earth, promote livelihoods, and enhance human well-being. We are inspired by and associated with World Resources Institute (WRI), a global research organization. Currently over 250 researchers are working with WRI India in our offices at Delhi, Mumbai and Bengaluru. Our mission and values: WRI’s mission is to move human society to live in ways that protect Earth’s environment and its capacity to provide for the needs and aspirations of current and future generations. Our values are shared ideals that bind us together: Integrity, Innovation, Urgency, Independence and Respect. Our culture: WRI is committed to advancing gender and social equity for human well-being in our mission including equal opportunities in employment. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sex, national origin, age, caste, marital status, sexual orientation, gender identity and expression, disability, or protected Veteran status Program Overview for Sustainable Cities and Transport At WRI India Ross Center we focus on 10 integrated solutions to urban challenges. Through applied research, tools, hands-on advice, and by tapping our network of global experts, we accelerate transformative urban initiatives that have the power to change Indian cities into thriving, equitable and low-carbon places that are good for people and the planet. Working at WRI India Ross Center offers you the unique opportunity to learn and grow as you collaborate with a diverse set of change agents across Delhi, Bangalore and Mumbai. As India’s biggest urban focused think and do tank, we seek thoughtful, enterprise-minded and sensitive individuals who can help us support this transformation and make a positive difference to citizens’ everyday lives. Job Highlight: WRI India in collaboration with the Healthy Cities for Adolescents (HCA) program - A global Foundation BOTNAR initiative that aims to enhance the health and well-being of adolescents in secondary cities through multi-stakeholder, community-centered and -led interventions. It intends to facilitate greater voice and participation of adolescents in city planning to create Safe, Vibrant and Healthy Public Places. WRI India has convened the Safe Vibrant and Healthy Public Spaces project in Jaipur, Rajasthan. We are looking for a candidate to assist the project lead and our local partners in implementing project activities, convening local stakeholders, interacting with authorities and ensuring timely delivery of the project. What you will do: • The intern will undertake and oversee a range of project responsibilities as listed below. • Provide regular help and support to local partners. • Assist the local partner teams in site visits, surveys, data collection and analysis if required. • Support the team in implementing TU Intervention plan on ground and perform related tasks. • Organizing and supporting capacity building workshops, and stakeholder engagement activities. • Dealing with Government officials and local partners for project- related activities. • Support in the production and implementation of conceptual and technical design and drawings • Support and contribute to any on-going research regarding the project. Communication and Partnerships • Coordinate and schedule meetings regarding projects among team and with external partners. • Support internal and external communications, and media relations responsibilities such as brochures and web content. • Coordinate outreach efforts on behalf of program/projects and anchor partner engagement activities. What you will need: • Master's in Architecture or Urban Planning • Minimum 0-1 years of work experience in relevant field • The candidate should have an adequate understanding of urban design principles & guidelines. • Proficiency in English and Hindi is a must. (Reading and Writing). • Must be a resident of the city and is familiar with the geography of Jaipur city • Proficiency in O365 applications including SharePoint, Teams & OneDrive • Working knowledge of Adobe Suite, Autodesk AutoCAD is preferred • Demonstrated ability to work both independently as well as part of a team • Excellent interpersonal and communication skills are required • Ability to work calmly and enthusiastically under high pressure Stipend: 25,000 Per Month Location: Jaipur, India Duration: 3 months full-time and potentially extendable for another 3 months List of Documents to be attached: Resume Cover Letter Portfolio Only shortlisted applicants will be contacted for interview purpose. Finalized candidate will be required to take a writing/analytical test. Diversity, Equity, and Inclusion (DEI) @WRI India WRI India values and promotes diversity, equity and inclusion across all areas of our work and workforce. Integrating these values into our actions fosters a progressive and collaborative culture and can also enhance our impact. It is our responsibility to create a welcoming working environment for people of diverse cultures, backgrounds and experience to learn together. We are responsible for fostering a safe and inclusive workplace where questions, concerns and information about diversity, equity and inclusion are part of our ongoing dialogue and development. Learn more about WRI India’s commitment to Diversity, Equity, and Inclusion (DEI). Click Here Show more Show less
Posted 1 week ago
0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Atidan is looking to hire Junior IT admin (Fresher). Please share your profile to careers@atidan.com with subject line - Jr IT Admin UVA00906 Education: Graduate with 50% and above 10th, 12th & graduation. Responsibilities: Provide first-level support for hardware issues including desktops, laptops, printers, and peripheral devices. Assist with installation, configuration, and troubleshooting of Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint) and other software’s. Help with device setup, software installations, and network connectivity issues. Maintain and update IT asset inventory and user documentation. Assist in onboarding/offboarding processes for employees (device setup, account creation, etc.). Escalate unresolved issues to senior IT staff or vendors when necessary. Required Skills & Competencies: Basic knowledge of computer hardware and peripherals. Familiarity with Microsoft 365 apps and cloud services. Understanding of Windows OS and basic troubleshooting steps. Strong communication and interpersonal skills. Ability to work both independently and in a team. Eagerness to learn new technologies and take initiative. Show more Show less
Posted 1 week ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
OnVUE Technical Support Coordinator We are the world’s learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people. Your Opportunity Join the Pearson VUE operations team where we are dedicated to helping support candidates and clients throughout their certification testing process. The OnVUE Tech Support Team is an escalation point for our global testing candidates who may experience technical issues during the OnVUE exam process. As an OnVUE Technical Support Coordinator, you will focus on both live troubleshooting and post-issue research within the Pearson VUE case management system. If you are looking to work with a company that cares about its employees, including the importance of work-life balance, takes ownership of customer satisfaction, and cultivates an environment that integrates our Pearson values into everything we do – this is the place for you. This is a candidate-facing role, where our coordinators will personally connect with test takers to offer support, guidance, and reassurance while walking customers through basic troubleshooting steps. Like every department within Pearson, our work goes beyond just delivering exams, and focuses on our ability to allow learners to flourish. We are looking for team members who are ready and able to deliver a first-class level of customer service to our candidates and clients through skills we will help sharpen and grow. Our teams focus heavily on the importance of empathy and responding to candidate concerns – we don’t shy away from real-time feedback and consistent conversations with staff to ensure we never lose sight of our overall team, department, and company goals. Title: OnVUE Technical Support Coordinator Location: We are a global company and department, with team members are based in Bloomington, Minnesota and Noida, India. This position is based in Bloomington Minnesota. Hours: You will be working a regular full-time position - working a 40-hour shift each week. We are hiring available shifts which will include hours in the afternoon/evening and/or weekends. For example, Sunday - Thursday, Saturday - Wednesday, Thursday - Monday or Tuesday - Saturday. Subject to change based on business needs. New Hire Training: During your first few weeks of onboarding, you’ll be asked to adhere to a training schedule that allows our teams to show you the ropes and create a foundation of required knowledge you’ll use throughout your career with Pearson. Primary Responsibilities Technical Support and Troubleshooting Respond to candidate issues by analyzing the situation and performing necessary and appropriate actions to reach a resolution by using internal processes and critical thinking skills. Actively demonstrate the application of concepts and guidelines. Using an internal case management system to complete tasks and find best solutions for candidates while adhering and upholding client policies and internal procedures. Collect essential and relevant information to highlight trends, sharing findings with internal stakeholders to drive solutioning. Follow through on commitments and take responsibility for results, effectively prioritizing tasks. Identify and proposes solutions for barriers to leadership. Deliver first-class customer service Understands the expectations of a test taker and able to adapt your communication style to meet the needs of a conversation while delivering service that exceeds customer’s needs within department guidelines. Effective verbal and written communication skills. Provide clear and concise directions to live candidates while troubleshooting, and/or explaining policies and/or testing procedures. Anticipate candidate needs, identifies, and resolves issues that impact the delivery of quality service. Use active listening to understand the candidate's concerns, demonstrating comprehension of the issue through the use of asking probing questions, providing supportive directions, and empathetic reassurance during high-stress situations. Ability to research, analyze, interpret, and document candidate interactions. Exhibits a positive can-do attitude and approach to tasks; meets new challenges and changes with an open mind; demonstrates commitment to the role and supporting a candidate. Background Requirements Education and Experience Minimum High School Diploma or equivalent Customer Service Experience Preferred Basic technical troubleshooting experience preferred Key characteristics we are looking for Passion for customer service and find joy in helping others succeed. Has a patient, positive, compassionate, and friendly demeanor. Thrive working with a team and technology. Eagerness to learn and willing to adapt to situations as business needs change and demand for service grows. Proficient standard technology including Windows, Microsoft 360 OneDrive, Excel, Word, and other related applications. Conflict management skills; diplomatic and sees feedback as an opportunity for growth. Time management skills; can quickly and effectively adapt to changes. Ability to deal with ambiguity and overcome objections. Strong attention to detail. Willing and able to work assigned shifts, flexible work arrangements and time off may be limited during specific times due to business demands. All overtime must be approved in advance. 1110716 Job: Customer Service Technical Support Job Family: CUSTOMER SERVICE Organization: Assessment & Qualifications Schedule: FULL_TIME Req ID: 19283 Show more Show less
Posted 1 week ago
2.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Enphase Energy is a global energy technology company and a leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, our innovative microinverter technology revolutionized solar power, making it a safer, more reliable, and scalable energy source. Today, the Enphase Energy System enables users to make, use, save, and sell their own power. Enphase is also one of the most successful and innovative clean energy companies in the world, with more than 80 million products shipped across 160 countries About the role We are looking for a highly motivated and detail-oriented Financial Analyst to join our Financial Planning & Analysis (FP&A) team in Bangalore. In this role, you will play a key part in managing forecasting, revenue analysis, M&A support, and executive reporting to drive strategic decision-making. As a Financial Analyst, you will work closely with global stakeholders to develop financial models, reports, and insights that support revenue growth, profitability, and operational efficiency. What you will do Financial Planning & Forecasting: Support worldwide sales planning, including annual budgeting, rolling six-quarter forecasts, and strategic planning to drive key business decisions. Revenue & Margin Analysis: Develop customer and regional P&L reports, providing actionable insights to optimize pricing, gross margins, resource allocation, and market penetration. Financial Modeling & Decision Support: Build complex financial models to evaluate business performance, identify growth opportunities, and enhance revenue/margin optimization. Market & Investment Analysis: Conduct ROI analyses for market expansions and new business models, supporting profitable business growth. Automation & Process Improvement: Develop financial analysis tools and automated reporting processes to improve data accuracy and efficiency. Variance Analysis & Reporting: Track and analyze monthly/quarterly financial performance (revenue, margins, and operating expenses) and provide strategic recommendations. Contract & Pricing Review: Assess customer contracts and pricing structures to support decision-making and financial compliance. Executive & Board Reporting: Assist in preparing quarterly/monthly operations reviews, Board of Directors (BOD) decks, and earnings reports. SOX Compliance: Ensure adherence to SOX controls for revenue and operating expenses. What you bring Education: Bachelor’s degree in Finance, Accounting, Economics, Mathematics, or a related field. Experience: 2+ years in FP&A, Corporate Accounting, or Financial Analysis, with expertise in forecasting, financial modeling, and consolidations. Analytical Thinking: Strong problem-solving skills with the ability to interpret complex data and provide meaningful insights. Collaboration: Ability to work independently and as part of a cross-functional global team in a fast-paced environment. Attention to Detail: Highly detail-oriented with a commitment to accuracy and data integrity. Communication: Excellent written and verbal communication skills, with the ability to present financial insights to stakeholders. Technical Skills: Advanced MS Excel (Pivot Tables, Macros, Formulas, VLOOKUP, VBA, Charts, Tables). Software Proficiency: Experience with Microsoft 365 (PowerPoint, Outlook, OneDrive, Teams, etc.). Preferred Skills: Experience with Anaplan is a plus. What we offer Challenging role in a growing industry: Join a rapidly growing, international company at the forefront of the photovoltaic industry. Competitive compensation & benefits: Enjoy a competitive salary, quarterly performance bonuses, company stock shares and other benefits. Collaborative work environment: Work in a vibrant, multicultural team alongside colleagues from various countries. Training & professional development: Begin with comprehensive training and benefit from ongoing professional development opportunities. Career growth: We offer opportunities for advancement, with pathways into different roles or leadership positions as you grow within the company. Join our dynamic teams designing and developing next-gen energy technologies and help drive a sustainable future! Show more Show less
Posted 1 week ago
2.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Project description You'll be working in the Technology Services GCTO EA Team. Technology Services is a group-wide function which provides integrated and secure infrastructure services for company by offering best fit, easy to leverage, reliable and cost-effective technology services and strategic products which provide functionality, strategic insights and expertise across all business groups globally. As a Software engineer focused on Microsoft 365 & Azure Collaboration Solutions, you will join an existing team in the EA Team in Group CTO supporting our strategic initiatives across the bank. Responsibilities Help Group Enterprise Architecture team to develop our Azure based applications and tooling Design and develop custom collaboration tools and integrations using Microsoft 365 services (e.g., SharePoint, Teams, Outlook, OneDrive, Power Platform). Build and deploy cloud-native applications using Azure services such as Azure Functions, Logic Apps, Azure AD, and Azure DevOps. Create and maintain APIs and connectors to integrate Microsoft 365 with third-party systems. Collaborate with cross-functional teams including product managers, UX designers, and QA engineers to deliver high-quality solutions. Monitor system performance and troubleshoot issues to ensure optimal uptime and availability. Collaborate with development teams to optimize application performance and reliability. Produce clear and commented code Produce clear and comprehensive documentation Play an active role with technology support teams and ensure deliverables are completed or escalated on time Provide support on any related presentations, communications, and trainings Skills Must have Azure experience Hands on experience working with Kubernetes, Docker and other infrastructure based technologies. Experience with developing collaboration tooling Power Automate knowledge & integration with M365 suite Has strong communication skills 2+ years of experience in a Scrum delivery model In depth experience of Git, JIRA, GitLab Excellent end-to-end SDLC process understanding. Proven track record of delivering complex web apps on tight timelines Understanding of fundamental design principles behind a scalable application and familiarity with RESTful Services. Fluent in English both written and spoken. Passionate about development with focus on web architecture and design Analytical and logical A team player, comfortable working with a lead developer and architects for the program An excellent communicator who is adept in, handling ambiguity and communicating with both technical and non-technical audiences Comfortable with working in cross-functional global teams to effect change Nice to have 2+ years JavaScript, TypeScript experience PowerBI knowledge Knowledge of performance testing frameworks including Fortify, SonarQube, Mocha and Jest Knowledge and experience of Data Science and common tools Knowledge of RDF based Graph Database solutions e.g. GraphDB, Anzo Programming in Python and familiarity with Machine Learning algorithms Familiarity with data retrieval with SQL and Oracle Show more Show less
Posted 1 week ago
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