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3.0 - 8.0 years
5 - 15 Lacs
Mumbai
Work from Office
Location : Pan India PF Detection is mandatory Job Description: 3 + years experience resource who has experience in PowerShell scripting Tier 3 O365 Support for Email, Azure Active Directory, Teams, and OneDrive. Intune administration. Canon Secure Print (Uniflow) support. Good Communication skills able to work in Rotational shift.
Posted 1 month ago
5.0 - 8.0 years
8 - 15 Lacs
Pune
Hybrid
About the job Primary Responsibilities: Design, implement, manage, administer, and support Microsoft Modern Work technologies in M365 Work with Global UCC team to provide Follow-the-Sun support for a variety of UCC services. Serve as APAC region Tier 3 escalation. Produce and maintain current documentation for areas of responsibility, both end user and internal IT support Define and manage KPIs and metrics to measure service health and drive improvements. Provide end user support for a variety of collaboration tools and be able to articulate to the business which tool provides the most value based on business requirements Participate in 24x7 on-call rotation (Tier 3) for critical collaboration services including M365 (SharePoint Online, Teams, Power Platform, OneDrive, M365 Copilot etc.), Atlassian services (Jira & Confluence). Maintain an awareness of and research new technologies as they relate to the delivery of collaboration services. Partner with business units to ensure they are aware of standard and enhanced standard collaboration tools and service to maximize individual productivity. Essential Experience of supporting Microsoft Modern Work technologies Experience with Teams and SharePoint administration General familiarity with a variety of M365 Admin Centers Fundamental knowledge of IT Service Management (ITSM) Ability to communicate, written and verbal, with technical and non-technical cross-functional teams Strong understanding of governance, security, and compliance concepts within Microsoft 365, with a willingness to learn and apply best practices in a structured environment. Demonstrated interest or aptitude in exploring the latest trends in AI and automation technologies (e.g., conversational AI, generative AI, intelligent automation). Inclination toward leveraging AI capabilities, across any platform to improve productivity, user experience, and business processes is highly desirable. Additional Demonstrated ability to prioritize and deliver on multiple projects simultaneously Self-motivated and customer service focused Excellent facilitation skills, including meeting content/agenda and proactive/creative management of issues Ability to manage projects and interface with employees of varying skill sets in a high-pressure environment Strong verbal, written and interpersonal communication skills; strong problem-solving skills Preferences Experience with Atlassian Jira & Confluence Familiarity with ServiceNow Experience with Microsoft Power Platform Experience with Microsoft Azure Experience with PowerShell Familiarity with how Microsoft Modern Work technologies are licensed Experience with a wide range of collaboration tools Mandatory Technical Skills : Microsoft Modern Work technologies in M365 Total Years of Relevant experience: 5-7 years
Posted 1 month ago
3.0 - 8.0 years
3 - 8 Lacs
Bengaluru
Work from Office
Job Summary : As an Enterprise Technical Support Engineer, you will play a crucial role in ensuring the smooth operation of our customer IT infrastructure. Your responsibilities will include troubleshooting hardware and software issues, maintaining computer systems, and ensuring optimal performance and security. You will act as the first point of contact for IT related issues and work closely with other IT professionals to deliver high-quality support services. Additionally, you will support IT systems in our production line environments, ensuring minimal downtime and efficient operations. Key Skills : • M365 Suite Administration • Entra ID • Windows Administration • Intune (MDM, Autopilot, MAM) • Networking • Active Directory • Printer Management • Incident Management • Application Support • Hardware Support Key Responsibilities : • Technical Support : Provide on-site technical support for hardware, software, and networking issues. Respond to IT support requests and resolve technical problems promptly. • System Maintenance : Install, configure, and maintain computer systems, including desktops, laptops, printers, and other peripheral devices. • Troubleshooting : Diagnose and resolve hardware and software faults. Perform regular system checks and maintenance to ensure optimal performance. • User Support : Assist users with IT-related queries and provide training on new systems and technologies. Ensure a high level of customer satisfaction through effective communication and problem-solving . • Security & Compliance : Basic understanding of security policies to protect IT systems from threats. Ensure compliance with industry regulations and organizational policies, including Cyber Security and Anti-Virus measures. • Documentation : Maintain accurate records of IT support activities, including incident reports, service requests, and system configurations. Prepare technical documentation and user manuals as needed, Write Help Desk articles and "How To" guides for end users. • Collaboration : Work closely with other IT team members to coordinate support efforts and share knowledge. Participate in IT projects and initiatives to improve overall IT service delivery. • Continuous Improvement : Stay updated with the latest IT trends and technologies. Recommend and implement improvements to enhance IT support services. • Wi-Fi and LAN Troubleshooting: Address connectivity issues for both Wi-Fi and Local Area Networks (LAN) to ensure stable, secure, and reliable network access. • Microsoft Application Troubleshooting: Provide support for Microsoft applications, including Office 365, ensuring smooth operations and resolving any application-related issues. JD ETS L1/L2 Proprietary of Surya Technologies, Inc. Qualifications: • Experience : Proven experience in providing on-site IT support or a similar role. Minimum of 3+ years of relevant experience required. • Technical Skills: Strong knowledge of computer hardware, software, and networking. Proficiency in troubleshooting and resolving technical issues. • Communication Skills : Excellent verbal and written communication skills. Ability to explain technical concepts to non-technical users. • Problem - Solving : Strong analytical and problem-solving skills. Ability to work independently and as part of a team. • Education : Bachelors degree in information technology, Computer Science, or a related field (or equivalent experience). Preferred Skills : • Certifications : Great to have any of the certifications(MS-900,AZ-900,MS-102,AZ-104,ITIL) • Customer Service : Strong customer service orientation with a focus on delivering high-quality support. • Adaptability : Ability to adapt to new technologies and work in a fast-paced environment. Benefits: • Transport and Meal Allowance : Allowance as per company policy. • Additional Perks : Opportunities for professional growth, skill development, and mentoring within asupportive and dynamic team.
Posted 1 month ago
7.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Location: Gurgaon/ Bangalore Experience: 7+ years Employment Type: Full-time Key Responsibilities: Lead and manage IT support functions with a focus on Apple device ecosystems (macOS, iOS) , Microsoft O365 , and Microsoft Intune for cross-platform device management. Provide end-to-end support for Apple devices, including provisioning, onboarding, and troubleshooting using JAMF Pro and/or Intune for macOS . Administer and maintain JAMF and Intune platforms, ensuring consistent policy enforcement, security compliance, and efficient lifecycle management across all endpoints. Manage the Microsoft 365 environment including Exchange Online, Teams, OneDrive, SharePoint, Azure AD, Microsoft Defender for Endpoint, and Purview for compliance. Configure and enforce security policies, conditional access, MFA, DLP, and data retention across all user and device types. Collaborate with IT teams to support hybrid ecosystems (macOS, Windows, iOS), including configuration of VPNs, networking, and SSO integrations. Troubleshoot complex incidents across device, application, and cloud environments, conduct root cause analysis, and ensure permanent resolutions. Mentor junior IT staff on macOS/iOS support, Office 365 administration, Intune configurations, and general IT troubleshooting. Oversee IT asset management , software distribution, patch management, and license compliance across platforms. Participate in and provide subject matter expertise for cross-functional projects involving endpoint security, infrastructure upgrades, and compliance readiness. Required Skills & Qualifications: Bachelor’s degree in IT, Computer Science, or a related field. 7+ years of experience in IT support roles with a strong focus on Apple/macOS environments and Microsoft 365 administration. Proven expertise in JAMF Pro administration and Microsoft Intune for endpoint provisioning, policy configuration, and secure device management. Strong hands-on experience with Microsoft 365 suite , Azure AD, Exchange Online, AD Connect, Teams, and security configurations. Experience with Microsoft Purview , compliance center, and email/data security. Good understanding of macOS/iOS internals , device enrollment programs (DEP/ABM), and scripting for automation (Bash/Powershell). Strong knowledge of hybrid environments, security frameworks (e.g. GDPR, HIPAA), and identity/access management. Excellent communication, documentation, and mentorship skills. Preferred Certifications: JAMF Certified Expert or equivalent. Microsoft 365 Certified : Security Administrator Associate, Endpoint Administrator Associate, or Modern Desktop Administrator. Certifications such as MS-900 , MS-203 , MS-500 , MS-100 are highly preferred.
Posted 1 month ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
We are Allvue Systems, the leading provider of software solutions for the Private Capital and Credit markets. Whether a client wants an end-to-end technology suite, or independently focused modules, Allvue helps eliminate the boundaries between systems, information, and people. We’re looking for ambitious, smart, and creative individuals to join our team and help our clients achieve their goals. Working at Allvue Systems means working with pioneers in the fintech industry. Our efforts are powered by innovative thinking and a desire to build adaptable financial software solutions that help our clients achieve even more. With our common goals of growth and innovation, whether you’re collaborating on a cutting-edge project or connecting over shared interests at an office happy hour, the passion is contagious. We want all of our team members to be open, accessible, curious and always learning. As a team, we take initiative, own outcomes, and have passion for what we do. With these pillars at the center of what we do, we strive for continuous improvement, excellent partnership and exceptional results. Come be a part of the team that’s revolutionizing the alternative investment industry. Define your own future with Allvue Systems! Technical and Standard Practices Conduct intricate technical troubleshooting, identify root causes, and deliver solutions. Deliver exceptional support, demonstrating problem-solving skills, and ensuring excellent customer service. Regularly triage and swiftly resolve problems for clients. Proactively solve problems independently. Manage support tickets through the JIRA ticketing system, email, or phone submissions. Seek ways to enhance productivity and improve client satisfaction. Exhibit time-management and organizational skills to set reasonable deadlines for issue resolution. Demonstrate soft skills to communicate politely, professionally, and promptly with clients to explain complex issues and solutions. Collaborate with cross-functional team members (Development, Professional Services, Cloud Operations, Customer Success Managers, etc.) to enhance products and services. Customer Centric Experience/Relations Deliver top-notch customer experience and service. Proficiently handle multiple daily customer calls, including screen-shares for detailed troubleshooting of reported technical issues at a professional level. Demonstrate professional-level soft skills in communication with customers and internal staff. Take personal responsibility for customer satisfaction in resolving Production client concerns and issues. Team and Knowledge-Centric Collaboration Create and maintain professional-level internal and customer-facing knowledge articles. Proactively inform leadership to enhance the product, reduce ticket volume, and refine processes as needed. Provide mentorship and training for other Support team members from a technical and process perspective. Adopt a team-oriented approach to collaborate or assist colleagues within the company on technical matters, processes, or product enhancements. Embrace our company's Core Values (Be Open, Be Curious, Be Passionate, Own It) and Rally Cry (One Brand, One Strategy, One Foundation, One Culture). Proficiency in conducting in-depth analysis, complex technical troubleshooting, and issue resolution. Strong hands-on experience in ETL and Data Warehousing. Strong research skills to advance investigations through written knowledge articles, training videos, and hands-on testing. Effectively communicate problem concepts, replication steps, root cause analysis, and resolutions to both technical and non-technical audiences. Knowledge of Accounting and familiarity with Business Central NAV / CRM is a plus Understanding of Business Intelligence concepts Familiarity with JIRA ticketing systems. Proficient self-starter capable of working autonomously. Meticulous attention to detail, coupled with strong organizational and coordination abilities. Exceptional customer service expertise. Proficient in written communication and interpersonal interactions. Proficient in utilizing Confluence and Jira ticketing systems. Well-versed in Microsoft Office 365 operations. (Outlook, Teams, Excel, OneDrive, SharePoint, etc.) Experience using Slack or other message systems.
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
Ranchi, Jharkhand, India
On-site
Job Title: Technical Support Engineer Experience Level: 1-5 Years Location: Ranchi, Jharkhand Job Summary: We are seeking a skilled and proactive engineer in who can provide Network Support, Windows Desktop Support, Microsoft 365 Infrastructure Support, and Server Administration Support to join our IT support and security team. The ideal candidate will have 1-5 years of hands-on experience in said mentioned support areas. This role is critical in maintaining the stability, security, and performance of our infrastructure. Key Responsibilities: - Monitor, troubleshoot, and support enterprise network infrastructure including LAN/WAN, firewalls, and switches. - Support and maintain security policies, NAT, and VPNs. - Administer and support Cisco switches, VLANs and Wi-fi routers. - Collaborate with cross-functional to provide IT support across time zones. - Maintain network documentation, diagrams, and standard operating procedures. - Provide support for Windows desktop environments, including installation, configuration, and maintenance. - Troubleshoot and resolve hardware, software, and network issues for end users. - Manage and support mobile devices (iOS and Android) using Intune - Support and configure Windows, Apple iOS and Android devices in a corporate environment. - Provide support for Microsoft 365 services including Exchange Online, Teams, SharePoint, OneDrive, and Intune. - Manage user identity and access through Azure Active Directory, including conditional access policies and MFA. - Monitor M365 service health, investigate incidents, and resolve issues using Microsoft 365 Admin Center and PowerShell. - Support hybrid environments integrating on-premises Active Directory with Entra ID. - Collaborate with security teams to enforce compliance, data loss prevention (DLP), and threat protection policies. - Assist in tenant-level configuration, license management, and service adoption strategies. - Administer, monitor, and troubleshoot Windows Server (2012–2022) - Knowledge of Hyper-V - Knowledge in Deploy, configure, and maintain cloud services in Microsoft Azure . - Working with teams on regular system updates, patch management, and vulnerability remediation. - Ensure compliance with company security policies and industry best practices. - Participate in on-call rotation and provide after-hours support as needed. Required Qualifications: - Minimum 1-5 years of experience in network support or administration. - Knowledge with Cisco switches - Proficiency in Cisco switching technologies and basic routing protocols. - Good understanding of TCP/IP, DNS, DHCP, VPN, and network segmentation along with identity federation (e.g., ADFS, SSO). - Experience with network monitoring and diagnostic tools (e.g., Wireshark). - Proficiency in Windows OS (Windows 10/11) and Microsoft Office Suite. - Experience with MDM platforms (e.g., Intune). - Knowledge of iPhone and Android device configuration and support. - - Proficiency in PowerShell scripting for automation and administration tasks. - Experience with Microsoft Endpoint Manager (Intune), and Defender. - Excellent problem-solving and communication skills. Preferred Qualifications: - Graduate in Any Discipline. - Must be a local resident of Ranchi. - Experience with cloud networking (AWS, Azure) is a plus. - Familiarity with ITIL practices and ticketing systems.
Posted 1 month ago
3.0 - 5.0 years
3 - 12 Lacs
Bengaluru
Work from Office
JD: Design, develop, and implement business applications using Power Apps Automate business processes Build and configure Power Portals Skills: 3-5 years exp in PowerApps & Power Automate / SharePoint Strong in Power Automate and Power Portal
Posted 1 month ago
15.0 years
0 Lacs
Mumbai, Maharashtra, India
Remote
Desktop Support Engineer Location: Mumbai – Lower Parel, Goregaon Relevant Experience - 1.6Yrs Department: IT Support Reports To: IT Manager / Service Desk Lead Job Type: Full-Time Salary: ₹27,000 CTC per month (₹ 21,000 In-Hand ) Key Responsibilities: Respond to technical issues and service requests via the ticketing system. Deep Understanding of managing Outlook, OST, PST Troubleshoot issues related to hardware, BSOD, automatic restarts, and network connectivity. Support enterprise applications like Outlook , Teams , Excel , and Office 365 . Perform system diagnostics, handle slow system performance, and resolve PST/OST issues. Reset passwords with proper verification and probing. Identify whether issues are incidents or service requests. Prioritize and resolve tickets based on defined SLA , severity , and priority (P1–P4). Escalate unresolved issues and follow up for timely resolution. Set up and troubleshoot network and remote printers. Support VPN connections and basic BitLocker encryption troubleshooting. Understand and explain DLP , SCCM , O365 licenses , and related IT tools. Assist users with OneDrive sync and storage issues. Repair corrupt PSTs using tools like SCANPST . Coordinate with other IT teams for escalations or cross-team dependencies. Required Skills: Strong knowledge of Windows OS , Office 365 , Active Directory . Understanding of incident vs service request , urgency vs priority , and ticket severity levels . Familiarity with PST/OST locations , size limits , and troubleshooting. Hands-on experience with VPN , BitLocker , network troubleshooting , and printer setup . Experience with tools like SCCM , and basic awareness of O365 licensing models (E1, E3, E5) . Eligibility Criteria: Minimum 15 years of regular education (10th + 12th + 3-year diploma or graduation) No distance learning or correspondence courses accepted Previous or current salary must be credited through bank transactions not Cash Must be currently serving or have a notice period of 30 days or less Immediate joiners preferred Location Flexibility: Must be currently in Mumbai or willing to relocate Should be open to work at both Lower Parel and Goregaon locations
Posted 1 month ago
0 years
0 Lacs
India
Remote
Job Title: Remote Business Support Specialist Location: India (Work From Home) Job Type: Full-Time About Us Obelisk Training is an established Australian Registered Training Organisation (RTO) dedicated to delivering high-quality, industry-relevant training programs. We are looking for a reliable and detail-oriented Remote Business Support Specialist based in India to provide executive-level support to the CEO and assist in managing daily administrative functions, compliance documentation, and project coordination. This role is ideal for someone with excellent computer skills, strong English communication abilities, and a proactive mindset who thrives in a remote, independent work environment. Key Responsibilities Provide daily operational and administrative support to the CEO Manage internal documentation, student records, and compliance logs Assist in preparing reports and ensuring RTO compliance is maintained Coordinate and contribute to internal projects across various business areas Create and edit basic visual content using Canva (e.g., flyers, presentations) Prepare and update documents, templates, and trackers using Microsoft Word and Excel Maintain accurate records with strong attention to detail Communicate clearly with team members and follow up on assigned tasks Work independently, manage priorities, and meet deadlines without constant supervision Required Skills and Experience Excellent written and spoken English Strong computer literacy – particularly in Word, Excel, and online tools Experience with Canva or other basic design tools Exceptional organisation and documentation skills Ability to handle multiple tasks and maintain structure in a remote environment Self-motivated, reliable, and proactive Previous experience in administration, executive assistance, or compliance support preferred Experience with Australian education or training organisations is a bonus (but not essential) Minimum Qualifications: A Bachelor’s degree in Business Administration, Education, Communications, Information Technology, or a related field (mandatory) Excellent written and spoken English communication skills Strong organisational skills with the ability to manage documentation and reporting with precision Willingness to demonstrate competency through practical assessments or by providing work samples Essential Tools & Technical Skills: Microsoft Office Suite – particularly Word (for templates and reports) and Excel (for trackers, logs, and data handling) Canva – for creating basic visuals such as flyers, presentations, and branded documents Email and Calendar tools – Gmail or Outlook for professional communication and scheduling Cloud-based file management – Google Drive, OneDrive, or Dropbox for organising and storing documents Familiarity with project/task management tools such as Trello, Notion, or Asana (preferred) Ability to learn and adapt to new digital platforms and RTO systems as required What We Offer 100% remote work (permanently work from home) An opportunity to work on meaningful education and training projects Exposure to the operations of an Australian RTO Professional growth and involvement in long-term organisational initiatives How to Apply Please send your CV along with a brief cover letter explaining why you’re interested in this role and how your skills make you a strong fit to admin@obelisktraining.edu.au. Applications without a cover letter will not be considered.
Posted 1 month ago
5.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Job Description O365 – 5 Positions 1.1. Technical Proficiency: A strong understanding of the Office 365 platform, including its various services such as Exchange Online, SharePoint Online, OneDrive for Business, Teams, and Azure Active Directory. 1.2. User Management: Ability to create, manage, and disable user accounts, groups, and licenses within the Office 365 environment. 1.3. Security and Compliance: Knowledge of security best practices, including configuring permissions, implementing multi-factor authentication, and managing data loss prevention policies to ensure data security and compliance with regulatory requirements. 1.4. Exchange Online Administration: Experience in managing Exchange Online features such as mailboxes, distribution lists, mail flow rules, and anti-spam settings. 1.5. SharePoint Online Administration: Proficiency in configuring and managing SharePoint Online sites, libraries, lists, permissions, and content management features. 1.6. OneDrive for Business Administration: Familiarity with administering OneDrive for Business, including user storage quotas, sharing settings, and versioning. 1.7. Microsoft Teams Administration: Ability to manage Teams settings, channels, permissions, guest access, and integration with other Office 365 services. 1.8. PowerShell Scripting: Knowledge of PowerShell scripting for automating administrative tasks and performing advanced configuration changes in Office 365. 1.9. An OEM certification MS700/MS203/MD102/SC900 and MS900/AZ900 is mandatory. 1.10. Knowledge in AAD connect, ADFS and Mail flow. Education Computers Science/IT Graduates/Postgraduates with minimum 5 years of relevant Experience in Microsoft Office365 / SCCM. Location: Mumbai - ESPL, Mumbai, Maharashtra, India (IN002 - EMBI
Posted 1 month ago
3.0 - 5.0 years
0 - 0 Lacs
Hyderabad, Chennai, Bengaluru
Hybrid
Role & responsibilities Microsoft team Administration;Microsoft Contact Center;Microsoft Teams;Audio/Video Conferencing;Basic IP Telephony;Collaboration-Microsoft Teams; Description We are seeking a skilled Microsoft Teams Administrator to join our team in India. The ideal candidate will be responsible for managing and optimizing our Microsoft Teams environment to enhance collaboration and communication across the organization. Responsibilities Manage and administer Microsoft Teams environment including user management, policy configuration, and monitoring usage. Provide support and troubleshooting for Microsoft Teams related issues. Collaborate with IT and other departments to implement best practices for Teams usage. Conduct training sessions for employees on how to effectively use Microsoft Teams. Stay up-to-date with new features and updates in Microsoft Teams and communicate changes to the team. Skills and Qualifications 3-10 years of experience in Microsoft Teams administration or related field. Strong understanding of Microsoft 365 services, particularly Microsoft Teams, SharePoint, and OneDrive. Experience with PowerShell scripting for Microsoft Teams management. Knowledge of network configurations and security protocols in relation to Microsoft Teams. Excellent communication skills and ability to work collaboratively with cross-functional teams. Location - Pan India Notice - Any Preferred candidate profile
Posted 1 month ago
9.0 - 14.0 years
0 - 0 Lacs
Hyderabad, Chennai, Bengaluru
Hybrid
Role & responsibilities Microsoft team Administration;Microsoft Contact Center;Microsoft Teams;Audio/Video Conferencing;Basic IP Telephony;Collaboration-Microsoft Teams; Description We are seeking a skilled Microsoft Teams Administrator to join our team in India. The ideal candidate will be responsible for managing and optimizing our Microsoft Teams environment to enhance collaboration and communication across the organization. Responsibilities Manage and administer Microsoft Teams environment including user management, policy configuration, and monitoring usage. Provide support and troubleshooting for Microsoft Teams related issues. Collaborate with IT and other departments to implement best practices for Teams usage. Conduct training sessions for employees on how to effectively use Microsoft Teams. Stay up-to-date with new features and updates in Microsoft Teams and communicate changes to the team. Skills and Qualifications 3-15 years of experience in Microsoft Teams administration or related field. Strong understanding of Microsoft 365 services, particularly Microsoft Teams, SharePoint, and OneDrive. Experience with PowerShell scripting for Microsoft Teams management. Knowledge of network configurations and security protocols in relation to Microsoft Teams. Excellent communication skills and ability to work collaboratively with cross-functional teams. Location - Pan IndiaNotice - Any
Posted 1 month ago
5.0 - 10.0 years
0 Lacs
Hyderabad, Chennai, Bengaluru
Hybrid
Role & responsibilities Microsoft team Administration;Microsoft Contact Center;Microsoft Teams;Audio/Video Conferencing;Basic IP Telephony;Collaboration-Microsoft Teams; Description We are seeking a skilled Microsoft Teams Administrator to join our team in India. The ideal candidate will be responsible for managing and optimizing our Microsoft Teams environment to enhance collaboration and communication across the organization. Responsibilities Manage and administer Microsoft Teams environment including user management, policy configuration, and monitoring usage. Provide support and troubleshooting for Microsoft Teams related issues. Collaborate with IT and other departments to implement best practices for Teams usage. Conduct training sessions for employees on how to effectively use Microsoft Teams. Stay up-to-date with new features and updates in Microsoft Teams and communicate changes to the team. Skills and Qualifications 3-10 years of experience in Microsoft Teams administration or related field. Strong understanding of Microsoft 365 services, particularly Microsoft Teams, SharePoint, and OneDrive. Experience with PowerShell scripting for Microsoft Teams management. Knowledge of network configurations and security protocols in relation to Microsoft Teams. Excellent communication skills and ability to work collaboratively with cross-functional teams. Location - Pan IndiaNotice - Any
Posted 1 month ago
3.0 - 5.0 years
5 - 7 Lacs
Hyderabad
Work from Office
The SharePoint 2016 admin role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the SharePoint 2016 admin domain.
Posted 1 month ago
9.0 - 14.0 years
0 - 0 Lacs
Hyderabad, Chennai, Bengaluru
Hybrid
Role & responsibilities Skills - MS Exchange online Location - Pan India Notice - Any Notice Preferred candidate profile
Posted 1 month ago
9.0 - 14.0 years
0 - 0 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Role & responsibilities Skills -SharePoint Infra build;SharePoint Content Migration;One Drive For business;CollabM365SharePointSuite Location - pan India Notice - Any Notice Preferred candidate profile
Posted 1 month ago
5.0 - 10.0 years
0 - 0 Lacs
Kolkata, Chennai, Bengaluru
Hybrid
Role & responsibilities Skills -SharePoint Infra build;SharePoint Content Migration;One Drive For business;CollabM365SharePointSuite Location - pan India Notice - Any Notice Preferred candidate profile
Posted 1 month ago
65.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Requisition ID: 95057 Job Category: Information Technology Location: Gurugram, Haryana, India Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining , energy , and infrastructure , our 10,000 colleagues in 150 countries tirelessly work toward bettering the industries in which we operate. With practical solutions that are safe, innovative and sustainable, we think globally while acting locally. Are you looking for an opportunity to join a diverse group of professionals who are committed to remaining exceptional? We look forward to hearing from you. As part of our Shared Services group, comprised of Finance, Marketing, Communications, Human Resources, Commercial, Legal and Facilities, we support the business achieve their goals through a range of strong technical capabilities. We ensure delivery of services through the skills of our people, methodologies, and systems. We are looking for an Information and Communications Technology (ICT) Network/System Administrator to join our ICT team and support our global operations. You will be responsible for providing technical assistance, troubleshooting, and maintenance of our ICT systems and devices. You will also have the opportunity to work on various projects and initiatives to enhance our ICT capabilities and services. You will need to have exceptional communication and interpersonal skills, as well as a customer-focused and solution-oriented mindset. You will be part of a varied and skilled team of ICT professionals, who will support and advise you on your career development. Key Responsibilities Provide escalated support to end-users on ICT issues and requests, such as hardware, software, network, and cloud services. Install, configure, and update infrastructure systems and services. Monitor and maintain the performance and security of systems and services. Assist with the implementation and testing of new solutions and upgrades. Document and update procedures, policies, and manuals, and maintain accurate records of assets and inventory. Participate in regularly scheduled after-hours monthly maintenance windows to perform system firmware/software patching and/or infrastructure updates that requires system downtime outside of business hours. Provide support to other regional locations of the company as required, which may also include a time-shift of working hours to accommodate. Required Qualifications And Skills At least 3-5 years of experience in a similar network role, preferably in a large or global enterprise company. Proficient in Microsoft Azure, networking technologies, Windows Server, Office 365, Active Directory, Entra AD, Exchange, SharePoint, Teams, OneDrive. Excellent communication and interpersonal skills in English, both verbal and written. Customer-oriented and problem-solving attitude, with a strong sense of urgency and accountability. Ability to work independently and as part of a team, and to prioritize and manage multiple tasks and deadlines. Though not required, exposure to PowerShell, LogicApp, and PowerBI scripting, automation and reporting is an asset. Willingness to learn new skills and technologies, and to adapt to changing ICT needs and demands. A legal ability to travel as some travel may be required. Why join us? Work with great people to make a difference Collaborate on exciting projects to develop innovative solutions Top employer What we offer you? Flexible work environment Long term career development Think globally, work locally Don't meet every single requirement? You don't need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed. We're committed to fostering a workforce that reflects the diversity of the communities in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran, or any other protected status. If you have any accommodation requirements, please let us know. We'll do our best to meet your needs in accordance with applicable local legislation.
Posted 1 month ago
3.0 - 8.0 years
4 - 9 Lacs
Gurugram
Remote
Role : Service Desk Engineer Experience : 2 to 4 Yrs. Shifts : 24X7 Notice Period : Immediate to 15 days Communication Skills : Good (But no MTI) As a Service Desk Engineer, you will serve as the first point of contact for customers seeking technical assistance. Your role will encompass troubleshooting a wide range of technical issues, particularly those related to Microsoft 365 (M365), providing desktop and application support, managing escalated issues, and coordinating with vendors. You will also handle user onboarding and offboarding, as well as laptop/desktop hardware issues. Experience in supporting US-based clients is a key requirement. Key Responsibilities: Incident Management: Receive and log incoming support requests via phone, email, or ticketing system. Prioritize and categorize incidents based on severity and impact. Troubleshoot and resolve complex technical issues related to hardware, software, and network infrastructure. Escalate unresolved issues to higher-level support teams or vendors as needed. Document incident resolution steps and knowledge base articles for future reference. Problem Management: Identify and analyze recurring incidents to determine root causes. Implement preventive measures to minimize future occurrences of similar issues. Develop and maintain technical documentation and procedures. Customer Service: Provide excellent customer service by communicating clearly and effectively with end-users. Maintain a positive and professional attitude, even under pressure. Keep end-users informed about incident status and resolution progress. System Administration: Provide smart hand support whenever possible or coordinate with appropriate personnel for assistance. Perform troubleshooting using diagnostic techniques and relevant questions to resolve customer issues. Troubleshoot Wired, Wireless, and VPN Networks, Active Directory, Office applications, and Microsoft 365 components (e.g., SharePoint, Teams, OneDrive, Exchange). Provide desktop support to end users, including MS Outlook, M365 applications, network/local printers, backups, and desktop/laptop troubleshooting. Install and troubleshoot Desktop/Laptop Operating Systems and resolve hardware issues. Manage user onboarding and offboarding processes, including account setup and deactivation. Offer application support to end users on various software applications, particularly within the M365 suite. Manage data backups for all users. Qualifications: Bachelor's degree in computer science, Information Technology, or a related field. ITIL qualification is preferable but not essential. IT certifications (e.g., MCP, CompTIA A+, Network+, Security+) are desirable. Experience with ServiceNow, ManageEngine, or other ITSM tools is desirable. Strong knowledge of Active Directory, DHCP, DNS, Windows Server concepts, and Microsoft 365 (including SharePoint, Teams, OneDrive, and Exchange). Proven experience as a help desk technician or in End User Computing Domain as a customer support role (2 to 4 years of experience required). Tech-savvy with working knowledge of office automation products, databases, and remote control. Good understanding of computer systems, mobile devices, and other tech products. Ability to diagnose and resolve technical issues effectively. Proficiency in English with excellent verbal and written communication skills. Strong customer-oriented mindset and problem-solving skills. Must be willing to work in 24x7 environment, primarily during UK and US business hours
Posted 1 month ago
1.0 years
0 Lacs
Hyderābād
On-site
As a Critical Environment Technician (CET) in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will help to maintain the critical infrastructure that keeps our datacenters up and running. This could be anything from performing basic monitoring and inspection, performing various types of maintenance, participating in equipment troubleshooting, enforcing all safety and security requirements, and developing methods of operating procedures (MOPs) and standard operating procedures (SOPs). Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Technician, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Responsibilities: Perform assigned basic tasks (e.g., making rounds, recording building observations, taking measurements) with varying levels of supervision. Under varying levels of supervision, you will perform basic monitoring and inspection of critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning [HVAC], mechanical systems), building, and grounds for unsafe or abnormal conditions. Learn how to operate all systems and equipment in a safe and professional manner and learn about all risks associated with these systems. Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work. Safely assist in providing emergency monitoring and response to various abnormal conditions with supervision following emergency operating procedures (EOPs). Perform various types of maintenance (e.g., planned, predictive, corrective) as assigned following methods of procedure (MOPs), and standard operating procedures (SOPs) under supervision where needed. Document tasks/issues found in maintenance and troubleshooting for follow up as needed and escalate as appropriate. Provide necessary escorts for third-party contractors, sub-contractors, vendors, and service providers on site based on the appropriate severity-level procedures. Understand, follow, and ensure safety and security requirements (e.g., job hazard assessments [JHAs], environmental health and safety (EH&S), toolbox talks), and business processes and procedures to properly perform work in a safe, quality, and reliable manner in accordance with applicable federal, state, local, and Microsoft requirements. Embody our culture and values Qualifications Required Qualifications: High School Diploma, GED, or equivalent. Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. While not required, we also look for the following Preferred Qualifications : High School Diploma, GED, or equivalent AND 1+ year(s) technical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical) OR Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education OR equivalent experience. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 month ago
3.0 years
0 Lacs
Prayagraj, Uttar Pradesh, India
On-site
Job description Job Title: System Administrator/IT Support (Mid-Level) Location: On-site, Prayagraj, Uttar Pradesh, India Job Type: Full-time Experience: (3-5 years) Timings: 2pm - 11pm IST About the Company: We are a forward-looking IT services and consulting firm delivering infrastructure, cloud, and technical support solutions to a diverse client base. Our culture encourages ownership, technical growth, and service excellence. This is a great opportunity for professionals looking to build a stable IT career while gaining exposure to multiple technologies and security practices. Position Summary: We are hiring a mid-level system administrator/IT support specialist to join our on-site team in Prayagraj. This is a hands-on technical role within a dynamic IT services environment, responsible for supporting infrastructure, ensuring system security, and assisting end-users. You'll play a vital role in managing servers, networks, cloud tools, onboarding processes, and developing IT security practices. Key responsibilities include Administering and maintaining Windows Server and Linux-based systems Managing Active Directory, Group Policies, and user account provisioning Supporting Office 365 applications (Exchange, Teams, OneDrive) and SharePoint Online Providing technical support for hardware, software, and network issues Monitoring system performance, backups, and ensuring high availability Creating and maintaining IT documentation (network diagrams, inventory, how-to guides) Assisting in IT infrastructure upgrades, patching, and routine maintenance Supporting onboarding and offboarding: setting up workstations, configuring user accounts, email, and access rights, provisioning tools and services (VPN, file shares, printers, etc.), conducting IT orientation for new employees Developing IT security SOPs, including guidelines for secure email usage, best practices for secure web browsing, procedures for reporting security incidents, regular review of internal IT security policies Ensuring compliance with IT security practices across devices and user activities Collaborating with internal teams to improve support efficiency and system reliability Ideal Candidate Profile: 3-5 years of experience in system administration or IT support Strong hands-on expertise in Windows Server, Linux OS, Office 365, Active Directory Working knowledge of SharePoint Online and related Office apps Familiarity with IT security concepts, VPN, antivirus, and patch management Experience creating IT documentation and user-facing SOPs Excellent problem-solving and interpersonal communication skills Preferred Certifications (a plus): Microsoft (MCSA, Microsoft 365 Certified) Red Hat (RHCSA/RHCE) CompTIA (A+, Network+, Security+) ITIL Foundation or any cybersecurity basics certification Work Conditions: On-site role in Prayagraj (U.P.); physical presence required for support and maintenance tasks • Occasional after-hours availability for emergency support or planned downtime • Collaborative team environment in a service-oriented IT company
Posted 1 month ago
0 years
4 - 5 Lacs
Bengaluru, Karnataka, India
On-site
Who We Are Karbon is a fast-growing fintech startup reimagining corporate credit in India. Backed by leading investors, we empower startups and SMEs with smart corporate cards, credit lines, and spend management solutions—designed to fuel their growth. What We Do We provide a suite of financial tools for modern businesses—combining credit, payments, and real-time insights into a single, seamless platform. From automated expense management to powerful reporting, Karbon helps companies focus more on scaling and less on managing finances. Our Vision To build India’s most trusted and dynamic financial operating system for startups and mid-market companies. We believe in building with transparency, velocity, and customer-first thinking. Job Summary We’re looking for a proactive and enthusiastic IT Support to join our growing IT & Infrastructure team. You’ll help support around 100 users across the organization—working with modern technologies like Microsoft 365, Intune, and macOS/Windows environments. This role offers hands-on exposure to a high-growth startup environment and is ideal for someone eager to build real-world IT skills. What You Will Do Troubleshoot hardware/software issues on Windows and macOS systems Assist in onboarding/offboarding employees (device setup, account creation, access controls) Provide basic support for Microsoft 365 apps (Outlook, Teams, OneDrive, SharePoint) Help manage and secure endpoints using Microsoft Intune (MDM) Update and maintain IT asset inventory and documentation Support basic Wi-Fi/network troubleshooting and endpoint security monitoring Contribute to IT improvement projects and system upgrades Requirements PUC/Diploma/Bachelor’s in IT, Computer Science, or related field Understanding of Windows 10/11 and macOS operating systems Familiarity with Microsoft 365 suite Basic knowledge of networking (IP, DNS, DHCP) Strong problem-solving and communication skills Prior IT experience/project work is a plus Bonus if you have: Certifications like CCNA, CompTIA A+, or Microsoft Fundamentals (AZ-900, MS-900) Why Join Karbon Work on live IT issues in a fast-paced, high-growth startup Mentorship from experienced professionals Exposure to top industry tools and security practices Be part of a company that values learning, ownership, and impac Skills: it,microsoft 365,macos,intune,microsoft,problem-solving,windows,troubleshooting,communication,basic networking (ip, dns, dhcp),windows 10/11
Posted 1 month ago
3.0 - 7.0 years
8 - 14 Lacs
Hyderabad, Bengaluru
Work from Office
Data Informatics Analyst : - Designing Analytical reports, modeling and integrating reporting components from multiple data sources such as Snowflake, SharePoint and Excel. - Automate data extraction and develop real time data processing system using Power BI with row level data security. - Create specifications for reports based on business requests. - Total IT work experience of 3 to 5 years. - Experienced Power BI Developer with 2+ years of experience in gathering data from various sources and transforming it into insightful reports and dashboards. - Strong 2+ years of hands on experience in Power BI with DAX and Power Query M language. - Good understanding of MS 365 product suites (SharePoint, OneDrive, Teams, Excell, Powerpoint) and MS Power Platform (Power BI, Power Apps, Power Automate). - Strong knowledge of ETL (extract-transform-load) concept and its usage in Power BI. - Knowledge of Python coding would be a plus. - Experience in storytelling with data visualization in Power BI
Posted 1 month ago
5.0 - 31.0 years
16 - 17 Lacs
Hyderabad
On-site
Job Title: M365 Migration Specialist Experience: 6+ years in M365 migrations Job Summary We are looking for a skilled M365 Migration Specialist to support Gsuite to Microsoft 365 and tenant-to-tenant migrations. The candidate will work with M365 tools like EXO, SPO, OneDrive, and handle SharePoint migrations, runbook execution, and troubleshooting during large-scale transitions. Key Responsibilities Perform Gsuite to M365 and tenant-to-tenant migrations. Execute migration runbooks confidently and accurately. Work with the Microsoft stack: Exchange Online (EXO), SharePoint Online (SPO), OneDrive for Business (ODB). Support SharePoint On-Prem to Online migrations using Content Matrix or Quest ODM. Troubleshoot migration issues using PowerShell and other tools. Collaborate with technical teams and customers to ensure seamless cutovers. Required Skills Hands-on experience in Gsuite to M365 migration projects. Proficiency in OneDrive, Exchange Online, SharePoint Online. Experience in Content Matrix and Quest ODM tools. Strong runbook execution and problem-solving abilities. Familiar with PowerShell scripting. Good communication and customer-handling skills. Nice to Have Knowledge of Microsoft 365 Co-Pilot and Power Platform (Power Automate, Dataverse). SharePoint Search design and SPFx basics. Experience with Azure AD and hybrid environments. Technical writing/documentation skills for migration processes. QualificationsEducational qualification: B.E/B.Tech/MCA
Posted 1 month ago
5.0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
Noventiq is hiring! Noventiq (Noventiq Holdings PLC) is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered in London. The company enables, facilitates, and accelerates digital transformation for its customers’ businesses, connecting 80,000+ organizations across all sectors with a vast selection of best-in-class IT vendors, alongside its own services and solutions. Noventiq delivered record gross revenue of $1.6 billion for the 12 months to March 31, 2023, an increase of 52% in constant currency. The company’s growth is underpinned by its three-dimensional strategy to expand its markets, portfolio, and sales channels. The strategy is supported by an active approach to M&As which enables Noventiq to take advantage of the ongoing consolidation in the industry. Noventiq's 6,400 employees work in approximately 60 countries throughout Asia, Latin America, Europe, Middle East, and Africa—markets with significant growth potential. One of the largest SI’s in India with revenue close to 700M$ and growing to 900M$. 3500+ Employees in India for India. Total 28 Offices in India across North, South, West & East. 1000+ Resident Engineers across India. 2500+ technical resources in India for India. Technology partnerships with Top 3 Cloud Solution Providers, Top 3 Infrastructure companies, Top 10 Cybersecurity companies. Enviable customer base: 4 of Top 5 Banks, 3 of Top 5 IT companies, 3 of Top 5 BPO’s, 3 of Top 5 Pharma companies. Largest partner to Microsoft with combined infeed of US$600M about 25% of Microsoft India revenues. About You 5+ years of experience in office 365. What You ‘ll Do Strong experience in managing and troubleshooting Microsoft Exchange Online (EXO). Familiarity with Exchange Hybrid environments, including migration and coexistence setups. Hands-on experience with PowerShell for administration and automation tasks. Experience with mail flow troubleshooting (Message Tracking, Queues, Delivery Reports, etc.). Understanding of email security protocols like SPF, DKIM, and DMARC. Knowledge of Exchange Online Protection (EOP) and anti-spam/anti-malware configurations. Experience with Outlook client troubleshooting, including profile issues, OST/PST management, and Autodiscover. Experience with Azure AD and Office 365 integration. Familiarity with compliance features like retention policies, litigation hold, and eDiscovery. Strong knowledge of the M365 suite of applications (Exchange Online, SharePoint Online, Teams, OneDrive, etc.). PowerShell proficiency for automating tasks, user management, reporting, and issue resolution. Experience managing email security (SPF, DKIM, DMARC) and compliance policies. Experience with Azure Active Directory (Azure AD) and Conditional Access Policies. Strong knowledge of Teams administration, meeting and messaging policies, and call quality monitoring. Proficiency with Microsoft Endpoint Manager/Intune for device and app management. Familiarity with M365 Security & Compliance Center and Office 365 Security tools (DLP, ATP, AIP). Strong troubleshooting skills, including experience with Service Health and Message Trace tools. Ability to handle escalated support tickets and liaise with Microsoft support as required. What We Offer Insurance – Group Medical Coverage, Group Personal Accident, Group Term Life Insurance Rewards and Recognition Program, Employee Referral Program, Wellness Program and CSR Initiatives Maternity and Paternity Leaves Company Sponsored Certification Program Learning/Development Courses, Cross Skill, Mentorship and Leadership Programs Quarterly Performance Feedback Sessions Savings, Investments and Retirement Benefits Flexible Work Hours, Work from Home, Remote Working, Hybrid Working Company Onsite / Fun Events Don’t forget to include your CV and cover letter. We receive a lot of applications, but we try to notice each of our potential candidates. Location: Chennai - NSIPL, Chennai, Tamil Nadu, India (IN001 - NQIND
Posted 1 month ago
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