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5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Innovation is and will always be the core of SAP Fioneer, and it is the promise of why we were spun out of SAP: agility, innovation, and delivery. SAP Fioneer builds on a heritage of outstanding technology and a deep understanding of corporate and consumer demands. At the heart of it all it is simple: We bring financial services to the next level with innovative software solutions and platforms. We are helping companies in the financial services industry to achieve speed, scalability, and cost-efficiency through digital business innovation, cloud technology, and solutions that cover banking and insurance processes end-to-end. A global company, with rapid growth, innovative people, and a lean organization makes SAP Fioneer a place where you accelerate your future! Requirements PRODUCT TECHNOLOGY STACK Enterprise: Microsoft Azure / M365 MDM: InTune, Kandji SaaS: Jira, Confluence, Miro, Figma, Keeper, Adobe, DocuSign, GitHub Hardware: Mac & Windows Laptops, iPhones EXPECTATIONS AND TASKS We are looking for a hands-on IT Support Service Desk Coordinator to manage the day-to-day operations of our IT support team. In this role, you will be responsible for overseeing a team of L1 and L2 engineers, ensuring consistent service quality, timely issue resolution, and adherence to defined processes. You will serve as the main point of coordination between support staff, IT leadership, and cross-functional stakeholders. This role requires strong organisational ability, excellent communication skills, and a solid technical foundation in Microsoft Cloud technologies. Working times: IST (UTC +5.5) 12:30 - 21:30 Team Management Manage the daily workload of L1 and L2 engineers, ensuring appropriate ticket assignment and workload distribution. Schedule and coordinate on-call coverage schedules. Oversee adherence to standard operating procedures, SLAs, and escalation protocols. Serve as the primary point of contact for operational coordination within the team. Monitor individual and team performance, ensuring consistent service delivery standards are met. Mentor and support agents, providing guidance and training on common escalations. Support onboarding and knowledge transfer for new support team members. Operational Oversight Coordinate triage and escalation of incidents and service requests, ensuring accurate and timely resolution. Track incident trends and coordinate with L2 engineers to resolve recurring or complex issues. Conduct regular reviews of ticket queues and service performance metrics. Collaborate with relevant stakeholders, including operations, infrastructure, and security teams to address systemic issues. Process and Quality Assurance Maintain and enhance support workflows, documentation, and knowledge base content to ensure consistent and accurate service delivery. Identify opportunities to improve operational efficiency and recommend changes accordingly. Enforce compliance with established policies and procedures for incident and request management. Reporting and Communication Prepare and deliver regular reports on service desk metrics, performance indicators, and operational risks. Communicate effectively with internal stakeholders regarding service-related matters, ongoing issues, and service improvements. Ensure that escalations are handled appropriately and communicated in a timely and professional manner. Education And Qualifications / Skills And Competencies Academic degree in Computer Science, Engineering, or comparable qualification Microsoft Certifications such as: MS-102 (Microsoft 365 Administrator) AZ-104 (Azure Administrator) MD-102 (Endpoint Administrator) Work Experience 5+ years of experience in IT support, with at least 2 years in Microsoft cloud environments. 2+ years of experience in a lead, supervisory, or coordination role Familiar with service metrics, reporting, and ticket lifecycle tracking Skilled in coordinating teams across multiple time zones Expertise in Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) and EntraID Familiar with endpoint management and compliance tools (Intune, Kandji) Experience supporting both macOS and Windows environments, including iOS device support Understanding of Zero Trust, conditional access, and compliance standards (ISO 27001, GDPR, etc.). Hands-on experience with ITSM platforms, ideally Jira Service Management Strong organisational, communication, and stakeholder management skills Excellent analytical, troubleshooting, and problem-solving abilities Ability to work independently and within a team Willingness to learn and adapt in a fast-paced environment Benefits BENEFITS You will have the opportunity to collaborate with some of the brightest minds in the industry on an incredibly ambitious project to shape the ever-evolving financial sector. This is an environment where you can have it all - the agility, enthusiasm and dynamism of a start-up, combined with the established expertise, solid market presence and extensive customer network of a more established organisation. At SAP Fioneer, you will benefit from a flexible work environment that encourages creativity and encourages you to think outside the box, bring new ideas to the table, and challenge the status quo. You will become part of a diverse and global team that we are proud of and are constantly growing and reinventing. As an employee, you will have the chance to chart your own career path and take advantage of competitive compensation packages and progression opportunities based on merit. We offer pension plans and life insurance for financial security. Our health and wellbeing benefits include private medical insurance, wellness cover, and an employee assistance program. Additionally, our mobility benefits vary based on seniority level and include company car benefits and transportation assistance. Furthermore, we provide additional perks such as celebration rewards, a jubilee program, and a meal program. SAP FIONEER DIVERSITY COMMITMENT SAP Fioneer believes in the power of innovation that each employee brings and would like to leverage the qualities and appreciate the unique competencies that each diverse person brings to the company.
Posted 1 month ago
0.0 - 2.0 years
3 - 8 Lacs
Hyderabad, Telangana
On-site
Job Title: HR Operations Associate/Executive / Specialist/ Location: Hyderabad About the Role: We are seeking a detail-oriented HR Operations Executive to manage end-to-end HR operational processes, ensuring a smooth employee lifecycle experience from onboarding to exit. This role will also handle critical compliance, payroll coordination, employee engagement activities, and HR systems management. The ideal candidate will have a strong understanding of HR best practices, excellent communication skills, and proficiency in HR software (preferably Keka). Key Responsibilities: Employee Onboarding & Induction · Conduct induction sessions for new hires, introducing company policies, culture, and team structure. · Coordinate software installation and ensure necessary applications are ready on employee devices. · Set up official email accounts, system access, and communication tools like Outlook. · Manage onboarding in Keka: create employee profiles, set up payroll, attendance, leave policies, and track probation. · Maintain accurate and compliant employee documentation. Attendance & Payroll Management · Monitor employee attendance through Keka, processing leaves and Loss of Pay (LOP) accurately. · Handle employment contracts: signing, stamping, and secure storage in OneDrive. · Prepare salary summaries (20th and 25th of each month) to support timely payroll processing. · Review and adjust payroll calculations for final settlements (FNF), bonuses, and leave adjustments. · Send monthly payslips to the payroll team for distribution. Employee Relations & Compliance · Identify and manage absconding cases, initiating necessary disciplinary or legal action. · Conduct monthly awareness sessions on workplace etiquette, leave policies, and company updates. · Manage exit formalities: resignation processing, asset collection, backup of emails and OneDrive data. · Coordinate employee enrollment for medical insurance and manage Pluxee Meal & Rewards cards onboarding and recharges. Employee Engagement & Communication · Track and celebrate employee work anniversaries, coordinate celebrations and gifts. · Send probation confirmation emails post-evaluation to managers and employees. · Foster employee engagement by recognizing key milestones and achievements. HR Compliance & Coordination · Liaise with internal HR (Aparna) and legal teams to manage documentation, payroll, and contract compliance matters. · Ensure HR processes align with company policies and labor law requirements. Requirements: · Bachelor's degree in Human Resources, Business Administration, or related field. · 2-4 years of experience in HR Operations, Onboarding, Payroll Support, and Employee Engagement. · Hands-on experience with HRMS platforms (preferably Keka). · Knowledge of Indian labor laws and HR compliance. · Proficient with Microsoft Office (Excel, Word, Outlook) and OneDrive. · Strong organizational skills with attention to detail. · Excellent interpersonal and communication skills. · Ability to handle sensitive information with confidentiality and professionalism. Why Join Us? · Be part of a dynamic and collaborative HR team. · Opportunity to drive meaningful engagement and employee experiences. · Grow with a company that values innovation, compliance, and people-first culture. Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹800,000.00 per year Benefits: Health insurance Schedule: Day shift Monday to Friday Ability to commute/relocate: Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Please apply only if you are a FEMALE - YES / NO Are you a qualified MBA - HR? YES / NO Experience: HR: 2 years (Required) Work Location: In person
Posted 1 month ago
1.0 years
0 Lacs
Pune, Maharashtra, India
On-site
As a Microsoft Data Center Inventory & Asset Technician (DIAT), you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries as instructed by management. You will initiate warranty claims and process returns on failed equipment. This opportunity will allow you to build working knowledge of inventory management principles, warranty process management, data bearing device destruction, and advance your career in the process. Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DIAT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Responsibilities Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations under the guidance of more experienced Data Center colleagues. Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices. This includes information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices following all Service Level Agreements (SLAs) related to RMA warranty process. Develop working knowledge of stock control and inventory management practices and procedures. Ensure accurate documentation of incoming and outgoing deliveries as well as records. Become familiar with guidelines set by Microsoft contractual agreements with suppliers and maintain a strong customer focus. Perform cycle audits and data corrections to ensure all inventory controls are met. Help to reconcile and report inventory discrepancies. Ensure detailed physical inventory tracking and staging. Under the supervision of more experienced Data Center colleagues, destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies. Comply with all security and data management policies. Embody our culture and values. Qualifications Required Qualifications High School Diploma AND 6 months experience or an internship in inventory management, retail, warehouse management, or a related field OR equivalent experience. Background Check Requirements Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. While not required, we also look for the following Preferred Qualifications: 1+ years’ experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation OR equivalent experience. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 month ago
2.0 years
0 Lacs
Chennai, Tamil Nadu
On-site
Materials Handling Chennai, Tamil Nadu, India Date posted Jul 02, 2025 Job number 1839863 Work site Microsoft on-site only Travel 0-25 % Role type Individual Contributor Profession Supply Chain Discipline Materials Handling Employment type Full-Time Overview As a Microsoft Data Center Inventory & Asset Technician (DIAT), you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries. This opportunity will allow you to deepen your knowledge of inventory management principles, warranty process management, data bearing device destruction and advance your career in the process. Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DIAT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications High School Diploma AND 1+ year(s) experience warehouse/supply chain in an information technology (IT) environment, inventory management, retail, warehouse management, or a related field. OR equivalent experience. Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. While not required, we also look for the following Preferred Qualifications : 2+ year(s) experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation OR equivalent experience. Responsibilities Responsibilities Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations. Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices. This includes information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices following all Service Level Agreements (SLAs) related to RMA warranty process. Leverage process knowledge and best judgment to complete tasks with minimal direct supervision. Maintains a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management (IAM) tasks. Maintains and steward up-to-date and accurate logical information within various inventory management systems (e.g., configuration management databases, asset management repositories). Ensures detailed physical inventory tracking and staging. Help to reconcile and report inventory discrepancies. Performs destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies as necessary. Notifies management about ordering stock shortages. Escalates any issues to management. Comply with security and data management policies. Embody our culture and values. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 month ago
5.0 years
0 Lacs
Gurugram, Haryana, India
Remote
Department: Tech - IT Location: Gurugram, India Description We have an excellent opportunity to join our newly established IT Service Desk Team, supporting internal colleagues at Aurora, a highly successful energy analytics consultancy. This is an office-based position located in our Gurugram office, working shifts as part of the Service Desk Team to provide 24x5 rotational global support. To succeed in this role, you’ll need up to 5 years of global technical support hands on experience, delivering solutions across diverse IT environments and ensuring high customer satisfaction. Key technologies include Windows 11, Microsoft 365, MS Teams, account administration tools (e.g., Entra, SharePoint), and general hardware/software troubleshooting. We’re looking for someone who is resourceful, adaptable, and a strong communicator — someone who can quickly diagnose and resolve technical issues while working effectively with colleagues across multiple teams and global locations. Key Responsibilities · Triage and categorise IT Support tickets (Incidents, Service Request, etc.) responding to and resolving tickets within SLA · Manage and escalate major incidents, ensuring timely communication and resolution · Perform IT administrative tasks in line with standard operating procedures (SOPs), including access and account management · Provide remote support for end users, including troubleshooting applications and hardware issues · Support Microsoft Teams calls and video conferencing, including investigation of call quality issues · Carry out onboarding and offboarding tasks for employees · Deploy and manage software, systems, and licensing (Office 365, OneDrive/SharePoint, antivirus tools) · Contribute to the development and maintenance of IT knowledge base content for both users and IT staff · Monitor and support site-based video conferencing equipment Skills, Knowledge and Expertise Soft Skills: · Willingness to work rotational (monthly/quarterly) shifts as part of a 24x5 team. · Strong customer service ethos; proactive and team-oriented mindset · Excellent written and verbal communication skills in English · Ability to build strong working relationships at all levels · Flexible, positive attitude with a willingness to take on new challenges · Self-starter with strong problem-solving and time-management abilities · Ability to prioritise and handle multiple tickets effectively Technical skills (Required): · Microsoft Office 365 administration and application support · Windows 11 setup, configuration and troubleshooting · Hardware provisioning and installation · Hands-on experience resolving hardware-related issues · Familiarity with cloud VPNs and basic networking concepts · Experience with Azure Entra ID, Intune, Defender, and Microsoft Endpoint Manager · Microsoft Teams support and administration · Audio/Visual (AV) hardware experience (e.g., Logitech systems) · Working knowledge of ITSM tools (e.g., Jira Service Desk) Desirable attributes: · ITIL certification or familiarity with the ITIL framework · Awareness of GDPR and ISO 27001 compliance · Microsoft or other IT support certifications Benefits · A fun, informal, collaborative and international work culture · Access to regular coaching and mentoring sessions and the opportunity to learn from experienced professionals · Access to the Aurora Academy, our training programme offering a range of opportunities to develop your skills within the responsibilities of your role and within the wider context of the industry · Access to our Employee Assistance Programme (EAP), offering a complete support network that offers expert advice and compassionate guidance 24/7/365, covering a wide range of personal and professional aspects Some of the other benefits are: · Medical, Accidental & Term life insurance · Gratuity · Hybrid work culture · Provident Fund Scheme · Fun Friday’s The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy and maternity. The successful candidate would start as soon as possible. The team will review applications as they are received. Salary will be competitive with experience. To apply, please submit your Résumé / CV, a personal summary, your salary expectations and please inform us of your notice period. About us From its academic roots, Aurora Energy Research is a thriving, rapidly growing company, currently serving over 600 of the world’s most influential energy sector participants, including utilities, investors, and governments. While we constantly strive to reach new markets and diversify our product portfolio, we are already active across the globe in Asia-Pacific, Latin America, Europe, and North America, working with leading organisations to provide comprehensive market intelligence, bespoke analytic and advisory services, and cutting-edge software.
Posted 1 month ago
0 years
0 Lacs
India
On-site
Job Descriptions OnVUE Technical Support Coordinator We are the world’s learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people. Your Opportunity Join the Pearson VUE operations team where we are dedicated to helping support candidates and clients throughout their certification testing process. The OnVUE Tech Support Team is an escalation point for our global testing candidates who may experience technical issues during the OnVUE exam process. As an OnVUE Technical Support Coordinator, you will focus on both live troubleshooting and post-issue research within the Pearson VUE case management system. If you are looking to work with a company that cares about its employees, including the importance of work-life balance, takes ownership of customer satisfaction, and cultivates an environment that integrates our Pearson values into everything we do – this is the place for you. This is a candidate-facing role, where our coordinators will personally connect with test takers to offer support, guidance, and reassurance while walking customers through basic troubleshooting steps. Like every department within Pearson, our work goes beyond just delivering exams, and focuses on our ability to allow learners to flourish. We are looking for team members who are ready and able to deliver a first-class level of customer service to our candidates and clients through skills we will help sharpen and grow. Our teams focus heavily on the importance of empathy and responding to candidate concerns – we don’t shy away from real-time feedback and consistent conversations with staff to ensure we never lose sight of our overall team, department, and company goals. Title: OnVUE Technical Support Coordinator Location: We are a global company and department, with team members are based in Bloomington, Minnesota and Noida, India. This position is based in Bloomington Minnesota. Hours: You will be working a regular full-time position - working a 40-hour shift each week. We are hiring available shifts which will include hours in the afternoon/evening and/or weekends. For example, Sunday - Thursday, Saturday - Wednesday, Thursday - Monday or Tuesday - Saturday. Subject to change based on business needs. New Hire Training: During your first few weeks of onboarding, you’ll be asked to adhere to a training schedule that allows our teams to show you the ropes and create a foundation of required knowledge you’ll use throughout your career with Pearson. Primary Responsibilities Technical Support and Troubleshooting Respond to candidate issues by analyzing the situation and performing necessary and appropriate actions to reach a resolution by using internal processes and critical thinking skills. Actively demonstrate the application of concepts and guidelines. Using an internal case management system to complete tasks and find best solutions for candidates while adhering and upholding client policies and internal procedures. Collect essential and relevant information to highlight trends, sharing findings with internal stakeholders to drive solutioning. Follow through on commitments and take responsibility for results, effectively prioritizing tasks. Identify and proposes solutions for barriers to leadership. Deliver first-class customer service Understands the expectations of a test taker and able to adapt your communication style to meet the needs of a conversation while delivering service that exceeds customer’s needs within department guidelines. Effective verbal and written communication skills. Provide clear and concise directions to live candidates while troubleshooting, and/or explaining policies and/or testing procedures. Anticipate candidate needs, identifies, and resolves issues that impact the delivery of quality service. Use active listening to understand the candidate's concerns, demonstrating comprehension of the issue through the use of asking probing questions, providing supportive directions, and empathetic reassurance during high-stress situations. Ability to research, analyze, interpret, and document candidate interactions. Exhibits a positive can-do attitude and approach to tasks; meets new challenges and changes with an open mind; demonstrates commitment to the role and supporting a candidate. Background Requirements Education and Experience Minimum High School Diploma or equivalent Customer Service Experience Preferred Basic technical troubleshooting experience preferred Key characteristics we are looking for Passion for customer service and find joy in helping others succeed. Has a patient, positive, compassionate, and friendly demeanor. Thrive working with a team and technology. Eagerness to learn and willing to adapt to situations as business needs change and demand for service grows. Proficient standard technology including Windows, Microsoft 360 OneDrive, Excel, Word, and other related applications. Conflict management skills; diplomatic and sees feedback as an opportunity for growth. Time management skills; can quickly and effectively adapt to changes. Ability to deal with ambiguity and overcome objections. Strong attention to detail. Willing and able to work assigned shifts, flexible work arrangements and time off may be limited during specific times due to business demands. All overtime must be approved in advance. 1159299 Job: Customer Success Job Family: GO TO MARKET Organization: Assessment & Qualifications Schedule: FULL_TIME Req ID: 20287
Posted 1 month ago
12.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Key Responsibilities: Active Directory (On-Prem) / Azure AD (On-Cloud): Manage and maintain Active Directory and Azure AD environments. Integrate third-party applications such as Success Factor and Salesforce. Ensure secure and efficient user authentication and authorization. Manage user accounts, groups, and security policies. DNS Management: Oversee internal and public DNS configurations. Ensure DNS reliability and security across the organization. SSL Certificates: Manage the procurement, installation, and renewal of SSL certificates. Ensure secure communication channels for all web services. Microsoft Exchange 2019 / Exchange Online: Manage and maintain Exchange On-Premises environments. Manage and maintain Exchange Online environments. Ensure email security, availability, and performance. Microsoft Office 365 Workloads Administration: Design and architect Microsoft 365 communication solutions including Teams, Exchange Online, SharePoint, and Power Platform Develop hybrid and cloud-native collaboration architectures supporting 5,000+ users Create technical roadmaps for digital workplace transformation initiatives Manage Office 365 workloads including Teams, OneDrive, Exchange Online, and Enterprise Mobility + Security (EMS), SharePoint Online, OneDrive, and Power Platform environments Ensure compliance with regular updates and feature rollouts. Advanced PowerShell scripting for automation and bulk operations Microsoft Graph API integration for custom solutions Establish Microsoft Teams governance policies and lifecycle management Implement data loss prevention and compliance policies Design and deploy Microsoft Purview for information governance Configure Teams policies, meeting settings, and calling policies Cloud Data Center Management: Manage the cloud data center setup in Azure. Oversee tenant management for peripheral systems. SFTP Server: Manage and maintain the SFTP server for secure file transfers. Anti-Spam Solutions: Oversee the implementation and management of anti-spam solutions like Xwall, exchange online defender. Hybrid Audio/Visual Solutions: Manage the setup and maintenance of video conferencing solutions for small to medium meeting rooms and boardrooms. Ensure high-quality audio and visual experiences for all meetings. Experience with Microsoft Teams Rooms, Surface Hub, and collaboration hardware, Zoom rooms, Zoom Qualifications: Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, MCSE) are desirable. Experience: Minimum of 12-15 years of experience in IT infrastructure management, with a focus on Microsoft technologies and cloud services. Certifications: Microsoft 365 Certified: Endpoint Administrator Associate Microsoft 365 Certified: Messaging Administrator Associate Microsoft 365 messaging administrators manage a secure, efficient, and effective email collaboration platform using Microsoft Exchange Online and Microsoft 365. Microsoft 365 Certified: Teams Administrator Associate Microsoft Certified: Identity and Access Administrator Associate Microsoft Certified: Information Protection and Compliance Administrator Associate Skills: Expertise in Active Directory and Azure AD management. Proficiency in DNS configuration, SSL certificate management, and Exchange administration. Experience with Microsoft Teams, and Office 365. Knowledge of Azure cloud data center setup and management. Experience with SFTP server management and anti-spam solutions. Ability to manage and configure hybrid audio/visual solutions. Additional Requirements: Strong problem-solving skills and the ability to troubleshoot complex issues. Excellent communication skills and the ability to work effectively with various stakeholders. Proficiency in managing transitions and upgrades in a dynamic IT environment. Ability to manage multiple tasks and prioritize effectively.
Posted 1 month ago
6.0 years
0 Lacs
Kochi, Kerala, India
On-site
🚨 We're Hiring – Microsoft Office 365 Engineer (Kerala-based Candidates Only) 🚨 We are looking for a skilled Microsoft Office 365 Engineer with 4–6 years of hands-on experience in managing and supporting Microsoft 365 services . 🔹 Location: Kerala (Local candidates only) 🔹 Notice Period: Max 1 Month 🔹 Education: B.Tech / PG 🔧 Key Responsibilities: Administer and support Exchange Online, Teams, OneDrive, and SharePoint. Manage user provisioning and access through Entra ID (Azure AD) . Troubleshoot M365 issues and serve as escalation point. Monitor service health and run system audits. Automate tasks with PowerShell scripts . Enforce security, MFA, and compliance policies. ✅ Requirements: 4–6 years of experience in M365 Administration Strong skills in Exchange Online, Teams, OneDrive, Azure AD Proficient in PowerShell scripting Knowledge in email security, licensing, and compliance Excellent communication and problem-solving skills 📩 Interested candidates, please share your CVs to 📧 dhanya@talentbasket.in #Microsoft365 #O365Engineer #HiringNow #KeralaJobs #ITJobs #AzureAD #PowerShell #Office365Jobs #TechHiring #TalentBasket
Posted 1 month ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
We are looking for a proactive and skilled Desktop Support Engineer to join our IT team in Bangalore & Kolkata. The ideal candidate will have at least one year of hands-on experience in managing and supporting IT infrastructure, including Windows and macOS environments, basic network troubleshooting, and end-user support. Key Responsibilities: Install, configure, and maintain Windows and macOS operating systems. Troubleshoot hardware issues related to desktops, laptops, printers, and other peripherals. Install, update, and patch software applications and security tools. Provide day-to-day support for Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. Support system provisioning via Microsoft Intune and Windows Autopilot (basic knowledge required). Manage user accounts, groups, and permissions using Active Directory. Assist with system upgrades, data migrations, and routine backups. Troubleshoot basic network issues (LAN, WAN, Wi-Fi) and VPN connectivity problems. Perform basic configuration and support of network devices such as routers, switches, and firewalls. Assist in IP address configuration and network printer setup. Monitor and maintain network performance at the location. Respond to IT support tickets, ensuring timely and effective resolution. Document technical issues, solutions, and IT processes accurately. Ensure compliance with IT security policies and industry best practices. Manage IT assets and maintain inventory for your designated location. Preferred Skills: Strong troubleshooting and problem-solving abilities. Basic understanding of Firewalls and Layer 2 Switches. Familiarity with ITSM tools for ticket management. Ability to work independently and prioritize tasks.
Posted 1 month ago
2.0 - 3.0 years
0 Lacs
South Delhi, Delhi, India
On-site
IT Support Executive We are seeking a proactive and technically skilled individual to provide comprehensive support across all IT systems, networks, hardware, and software. The ideal candidate will be responsible for managing company-wide data, troubleshooting technical issues, maintaining IT infrastructure, and implementing technological upgrades to enhance organizational productivity and efficiency. Key Responsibilities: - Managing operations such as computer networks, hardware, software like MS Teams, Office 365, OneDrive, SharePoint, OneNote, Calendar, NAS, Cloud, Outlook, Windows 10. Identifying potential problems with existing systems and recommending improvements to existing processes Manage IT Inventory for the company with updated information all the time. Manage the company LAN/WAN and troubleshoot any related issues reported by users. Implementing new technologies to improve efficiency and productivity Ensure accurate management, security, and backup of company data. Handle company email accounts and maintain compliance with data governance policies. Able to troubleshoot mobile devices like the iMac and iPhone. Provide on-site technical support to system users by troubleshooting issues of hardware and software issues. Maintain systems, install new equipment like Printer, Wifi, Cameras, Biomatrix, Boster. Skills & Qualifications Bachelor's degree in computer science, Information Technology, or related field Minimum 2-3 years of experience in IT support or systems administration. Excellent desktop and office apps troubleshooting skills. Strong hands-on experience in Windows 10, Exchange Online/SharePoint/OneDrive, LAN/WAN, MDM, and Microsoft Office Suite. Must know different communication Tools like MS Teams, Office 365, Zoom, WebEx, etc. Must know any relevant IT Asset Management tool. Must have sound knowledge of Windows Networking.
Posted 1 month ago
5.0 years
5 - 8 Lacs
Gurgaon
On-site
Requisition Number: 101174 Cloud Infra Engineer III Location: Delhi NCR, Hyderabad, Bangalore, Pune, Mumbai, Chennai, this is a hybrid work opportunity. Insight at a Glance 14,000+ engaged teammates globally with operations in 25 countries across the globe. Received 35+ industry and partner awards in the past year $9.2 billion in revenue #20 on Fortune’s World's Best Workplaces™ list #14 on Forbes World's Best Employers in IT – 2023 #23 on Forbes Best Employers for Women in IT- 2023 $1.4M+ total charitable contributions in 2023 by Insight globally Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions. About the role As a Cloud Infra Engineer III , you will play a pivotal role in driving the adoption and management of modern workplace technologies. We will count on you to design, implement, and maintain innovative solutions that meet the evolving needs of the modern workplace. Along the way, you will get to: Engage with clients to understand their business objectives and technical requirements. Provide strategic consulting on cloud migration, optimization, and best practices. Strong understanding of cloud security frameworks and architectures. Collaborate with development, operations, and security teams to ensure seamless integration and deployment of cloud services. Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career. What we’re looking for Bachelor’s degree in computer science, Information Technology, or a related field. Minimum of 5-8 years of experience in cloud engineering and consulting, with a strong focus on Microsoft 365, Microsoft Entra, Intune, and Defender. Demonstrated expertise in designing and implementing Intune environments Skilled with Microsoft Entra ID, Entra Connect, Azure AD DS, and related technologies. Experience with designing and implementing IDAM policies to ensure secure and efficient user access management. Proficiency in Entra ID, including advanced configurations for conditional access, identity protection, and single sign-on (SSO). Strong knowledge of Microsoft 365 services, including Teams, OneDrive, SharePoint, and their integration with other Microsoft and third-party tools. Expertise in co-management strategies integrating Intune with Configuration Manager (SCCM). Hands-on experience with Microsoft Defender for Endpoint for security threat detection and remediation. Knowledge of monitoring and reporting tools within Intune and Endpoint Manager to track device compliance and health. Experience implementing mobile application management (MAM) policies for BYOD environments. Familiarity with managing macOS and Linux devices in enterprise environments using Intune or equivalent tools. Experience with Apple Device Enrollment (ADE), Apple Business Manager (ABM), Android Enterprise, and Android Enrollment Exceptional problem-solving skills and strategic thinking abilities. Excellent communication and interpersonal skills, with the ability to articulate complex technical concepts to diverse audiences. Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate, Microsoft Certified: Enterprise Administrator Expert, or Azure Solutions Architect Expert are highly desirable What you can expect We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include: Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year. Medical Insurance Health Benefits Professional Development: Learning Platform and Certificate Reimbursement Shift Allowance But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities. Join us today, your ambITious journey starts here. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you! Today's talent leads tomorrow's success. Learn more about Insight: https://www.linkedin.com/company/insight/ Insight | LinkedIn Insight | 430,002 followers on LinkedIn. Thriving in a digital-first world takes Insight. | Insight Enterprises, Inc. is a Fortune 500 solutions integrator helping organizations accelerate their di... Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. Insight India Location:Level 16, Tower B, Building No 14, Dlf Cyber City In It/Ites Sez, Sector 24 &25 A Gurugram Gurgaon Hr 122002 India
Posted 1 month ago
3.0 - 5.0 years
0 Lacs
Delhi
On-site
Overview Reporting to the IT Infrastructure Manager, the primary focus of the role is on closing 1st line IT service tickets from colleagues in India and KOSEAI but will also support other time zones as time and needs dictate. The role principally focuses on IT Infrastructure-related tickets, working closely with a colleague in Delhi who focuses on application-related tickets (such as SAP B1). This role is part of our company-wide IT team, so will contribute to supporting and delivering global IT initiatives and projects. Close collaboration with IT colleagues in HQ and the India/KOSEAI region in particular will be essential. The role will work within the IT team to develop company-wide standards and processes that meet or exceed internal customer expectations. Duties and Responsibilities Fulfilment of service requests and incidents in a timely manner, particularly those relating to the team based in India and wider KOSEAI region Work closely with end-users, Business Analysts, and the wider Applications/Infrastructure teams to troubleshoot and resolve issues related to IT infrastructure Provide 1st and 2nd line infrastructure support for core services aligned to agreed service levels and working practices Managing the full lifecycle of user accounts, from creation to deactivation, including licensing assignments, group membership modifications, and access control, using Active Directory and Microsoft Entra ID Managing device deployment, security, and lifecycle using Microsoft Intune and Windows Autopilot, including zero-touch enrolment Adhering to pre-defined service management processes while addressing incidents Setup of laptops, mobile phones, printers and other devices for new starters and colleagues. Liaise with Infrastructure vendors and other IT personnel for problem resolution. Troubleshoot system issues providing resolution to business application issues providing updates as and when required. Work as part of the IT global operations team, taking open issues from the US-based team at start of India-working day, passing over issues to HQ at end local working day Be flexible to address other incidents and requests from the global IT queue Maintain company data standards and identify and implement procedures in areas where improvement in control is required. Recommend localized equipment and infrastructure changes or upgrades as required Potential for limited travel to other territories such as Singapore, China, Korea and United Kingdom. Essential Skills and Experience 3-5 years' experience with IP networking, managed switches, wireless access points, and firewall technologies would be highly advantageous for this position. Windows 10/11 configuration and support. A solid understanding of the Microsoft Suite, including Microsoft 365, covering essential applications like Outlook, Teams, Word, Excel, PowerPoint, OneDrive, and SharePoint Ability to resolve complex functional and configuration issues within SLAs. Ability to clearly communicate technical information to non-technical staff. Ability to collaborate well working with different teams to manage and resolve issues. Ability to create and maintain clear and accurate system records and documentation. ITSM/ITIL Service desk experience Desirable Skills and Experience Zendesk Vendor management, asset control, inventory tracking and lifecycle management of IT assets Experience working in a matrixed organization/environment Excellent organisational skills, including the ability to manage multiple workstreams and initiatives
Posted 1 month ago
12.0 - 15.0 years
15 - 20 Lacs
Bengaluru
Work from Office
[Job Overview] The Architect would be part of the SISC Infrastructure Services team who will support end user related services globally. As a key contributor, you will have a strong technical background in designing, implementing, and managing M365 and Azure AD infrastructure. You will be responsible for providing solutions and guiding other technical team members in managing & optimizing our M365, Exchange and Azure AD environments, ensuring their stability, security and scalability. [Technology and Sub-technology] SharePoint Online and One Drive Microsoft Teams and Teams Voice Power Platforms/Dynamic 365 Other collaboration services like Viva suit and etc. Exchange Online Microsoft Purview Azure AD [Base Location] Bangalore [Type] Hybrid - WFH/In-office (visiting office as per company guidelines is mandatory) [Qualifications] Bachelor's degree in computer science, information technology, or a related field. Minimum of 10 years of hands-on experience in designing and implementing solutions based on SharePoint Online, OneDrive, Teams, Teams voice, Power Platforms, Dynamic365 and other collaboration service. Deep understanding of various M365 services, such as SharePoint Online, Teams, OneDrive, and related applications. Which includes managing site collections, libraries, lists, and workflows to optimize user experience. Good understanding on Microsoft Purview including solution design for data security, Data Loss Prevention, Information Protection and eDiscovery. Strong understanding of architecture, security, permissions management, and content organization. Extensive experience in data migrations, tenant to tenant, file share to tenant, On-premises to tenant. Proven experience in implementing MS Teams Solutions, Microsoft teams’ administration including Teams settings, Policies and features and Microsoft Teams voice administration, including Direct Routing, Calling Plans, and phone system configuration. Expertise knowledge related to administering and deploying the services related Microsoft Viva, including Viva Connections, Viva Insights, Viva Learning, and Viva Topics. Strong knowledge of Administrating the Dynamic 365 and Power Platforms, including Power Apps, Power Automate, and Power BI, ensuring optimal configuration and usage. Good knowledge in the other cloud services like Microsoft Azure, Conditional Access policies, Exchange online and etc. Proven expertise in PowerShell commands, scripting, and automation for on premise and cloud. Proven experience in security and compliance for both on premise and cloud especially in identity and collaboration services. Experience working with various levels of technical individuals at remote locations and manage OEM vendors to resolve problems. Experience in Incident, Problem and Change management processes. Drive efficiency through automation, leverage self-service provisioning capability. Excellent problem-solving and analytical skills, with the ability to architect and troubleshoot complex solutions. Strong communication and interpersonal skills, with the ability to effectively communicate technical concepts to both technical and non-technical stakeholders. Relevant certifications such as Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert, and other related certifications are highly desirable [Good to have Skills] Project Management ITIL Certified Microsoft Azure Architecture [Responsibilities and Duties] Serve as the go-to expert for Microsoft 365 services - including but not limited to SharePoint Online, OneDrive, Teams, Teams Voice, Viva suits, Power Platforms Dynamic 365, Microsoft Purview, Azure AD and etc. Evaluate new applications/technologies, conduct proof of concepts (POCs), and make recommendations for integrating innovative solutions to drive efficiency and productivity. Provide expert support for designing and troubleshooting issues for complex problems related to Microsoft SharePoint online and OneDrive, including site collections, document library, lists, Organization policies by following organizations security guidelines. Implementing and Administering the Migration strategies. Conduct assessments, identify opportunities for optimization, and provide recommendations for enhancing the performance, security, and scalability of the M365 services infrastructure majorly in SPO, OD, MS Teams and other collaboration services along with Power platforms. Define best practices, standards, and policies for SharePoint online, OneDrive, Teams, Teams voice, Viva suits and Power platforms, ensuring compliance with industry regulations and security frameworks. Monitor system health, performance, and security of SPO, OD, Teams, Teams voice, Viva Suits, Power Platforms, Microsoft Purview components, Azure AD and other M365 services, proactively identifying and addressing any issues or vulnerabilities. Collaborate with other IT teams to plan and execute upgrades, migrations, and integrations related to Microsoft 365 service. Provide root-cause analysis for recurring or critical problems. Must be able to prepare technical and process documentations. Provide guidance and support to other technical team members on Microsoft 365 services, resolving their technical issues, and delivering effective training and documentation as needed. Stay updated with the latest trends, features, and best practices in SPO, OD, Teams, viva Suits, Power Platforms, Azure Ad and other M365 services, and apply that knowledge to enhance the organization's systems and processes. [Keywords] Microsoft 365 SharePoint Online and OneDrive Microsoft Team and Teams voice Viva Suits Power Platforms Dynamic 365 Microsoft Purview Azure AD Roles and Responsibilities [Job Overview] The Architect would be part of the SISC Infrastructure Services team who will support end user related services globally. As a key contributor, you will have a strong technical background in designing, implementing, and managing M365 and Azure AD infrastructure. You will be responsible for providing solutions and guiding other technical team members in managing & optimizing our M365, Exchange and Azure AD environments, ensuring their stability, security and scalability. [Technology and Sub-technology] SharePoint Online and One Drive Microsoft Teams and Teams Voice Power Platforms/Dynamic 365 Other collaboration services like Viva suit and etc. Exchange Online Microsoft Purview Azure AD [Base Location] Bangalore [Type] Hybrid - WFH/In-office (visiting office as per company guidelines is mandatory) [Qualifications] Bachelor's degree in computer science, information technology, or a related field. Minimum of 10 years of hands-on experience in designing and implementing solutions based on SharePoint Online, OneDrive, Teams, Teams voice, Power Platforms, Dynamic365 and other collaboration service. Deep understanding of various M365 services, such as SharePoint Online, Teams, OneDrive, and related applications. Which includes managing site collections, libraries, lists, and workflows to optimize user experience. Good understanding on Microsoft Purview including solution design for data security, Data Loss Prevention, Information Protection and eDiscovery. Strong understanding of architecture, security, permissions management, and content organization. Extensive experience in data migrations, tenant to tenant, file share to tenant, On-premises to tenant. Proven experience in implementing MS Teams Solutions, Microsoft teams’ administration including Teams settings, Policies and features and Microsoft Teams voice administration, including Direct Routing, Calling Plans, and phone system configuration. Expertise knowledge related to administering and deploying the services related Microsoft Viva, including Viva Connections, Viva Insights, Viva Learning, and Viva Topics. Strong knowledge of Administrating the Dynamic 365 and Power Platforms, including Power Apps, Power Automate, and Power BI, ensuring optimal configuration and usage. Good knowledge in the other cloud services like Microsoft Azure, Conditional Access policies, Exchange online and etc. Proven expertise in PowerShell commands, scripting, and automation for on premise and cloud. Proven experience in security and compliance for both on premise and cloud especially in identity and collaboration services. Experience working with various levels of technical individuals at remote locations and manage OEM vendors to resolve problems. Experience in Incident, Problem and Change management processes. Drive efficiency through automation, leverage self-service provisioning capability. Excellent problem-solving and analytical skills, with the ability to architect and troubleshoot complex solutions. Strong communication and interpersonal skills, with the ability to effectively communicate technical concepts to both technical and non-technical stakeholders. Relevant certifications such as Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert, and other related certifications are highly desirable [Good to have Skills] Project Management ITIL Certified Microsoft Azure Architecture [Responsibilities and Duties] Serve as the go-to expert for Microsoft 365 services - including but not limited to SharePoint Online, OneDrive, Teams, Teams Voice, Viva suits, Power Platforms Dynamic 365, Microsoft Purview, Azure AD and etc. Evaluate new applications/technologies, conduct proof of concepts (POCs), and make recommendations for integrating innovative solutions to drive efficiency and productivity. Provide expert support for designing and troubleshooting issues for complex problems related to Microsoft SharePoint online and OneDrive, including site collections, document library, lists, Organization policies by following organizations security guidelines. Implementing and Administering the Migration strategies. Conduct assessments, identify opportunities for optimization, and provide recommendations for enhancing the performance, security, and scalability of the M365 services infrastructure majorly in SPO, OD, MS Teams and other collaboration services along with Power platforms. Define best practices, standards, and policies for SharePoint online, OneDrive, Teams, Teams voice, Viva suits and Power platforms, ensuring compliance with industry regulations and security frameworks. Monitor system health, performance, and security of SPO, OD, Teams, Teams voice, Viva Suits, Power Platforms, Microsoft Purview components, Azure AD and other M365 services, proactively identifying and addressing any issues or vulnerabilities. Collaborate with other IT teams to plan and execute upgrades, migrations, and integrations related to Microsoft 365 service. Provide root-cause analysis for recurring or critical problems. Must be able to prepare technical and process documentations. Provide guidance and support to other technical team members on Microsoft 365 services, resolving their technical issues, and delivering effective training and documentation as needed. Stay updated with the latest trends, features, and best practices in SPO, OD, Teams, viva Suits, Power Platforms, Azure Ad and other M365 services, and apply that knowledge to enhance the organization's systems and processes. [Keywords] Microsoft 365 SharePoint Online and OneDrive Microsoft Team and Teams voice Viva Suits Power Platforms Dynamic 365 Microsoft Purview Azure AD
Posted 1 month ago
6.0 years
0 Lacs
Kanayannur, Kerala, India
On-site
Looking for a Microsoft Office 365 Engineer with 4–6 years of experience in managing and supporting M365 services. The role focuses on administration, user lifecycle management, issue resolution, and security for core Microsoft 365 tools like Exchange Online, Teams, OneDrive, and Entra ID (Azure AD). Key Responsibilities Administer and support M365 services – Exchange Online, Teams, OneDrive, and SharePoint. Manage user provisioning/deprovisioning and access through Entra ID (Azure AD). Handle day-to-day troubleshooting and serve as escalation point for M365-related issues. Monitor service health and perform system audits. Automate tasks using PowerShell scripts. Implement and support security policies, MFA, and compliance settings. Requirements 4–6 years of hands-on experience with Microsoft 365 administration. Proficiency in Exchange Online, Teams, OneDrive, and Azure AD. Good knowledge of PowerShell scripting. Experience in email security, licensing, and compliance features. Strong communication and problem-solving skills. Notice period- 1 month max Location-only Keralites Education- B.Tech/PG
Posted 1 month ago
6.0 years
2 - 12 Lacs
Kochi, Kerala, India
On-site
Job Title: Microsoft Office 365 Engineer Location: Ernakulam, Kerala Experience: 4–6 years Education: B.Tech / Postgraduate (Relevant discipline) Notice Period: Immediate to 1 month maximum Salary: As per industry standards Primary Skills PowerShell Microsoft 365 Admin Exchange Online Teams OneDrive Entra ID (Azure AD) Job Summary We are seeking a skilled Microsoft Office 365 Engineer with 4–6 years of experience in managing and supporting M365 services. The ideal candidate will have a strong grasp of Microsoft 365 administration, scripting, user lifecycle management, and security best practices across core collaboration platforms. Key Responsibilities Administer and support Microsoft 365 tools: Exchange Online, Teams, OneDrive, and SharePoint. Manage user provisioning, deprovisioning, and access control via Entra ID (Azure AD). Serve as an escalation point for resolving M365-related incidents and technical issues. Monitor service health dashboards and conduct regular system audits. Automate routine admin tasks using PowerShell scripts. Enforce security configurations, including MFA, compliance, and email security policies. Handle Microsoft 365 licensing, reports, and service optimization. Required Qualifications 4–6 years of hands-on experience with Microsoft 365 administration. Proficiency in PowerShell scripting for M365 automation and troubleshooting. In-depth knowledge of Exchange Online, Teams, OneDrive, and Azure Active Directory. Familiarity with compliance, security features, and Microsoft licensing models. Strong communication and analytical problem-solving skills. Skills: powershell,teams,onedrive,exchange online,microsoft 365 admin,azure,microsoft,entra id (azure ad)
Posted 1 month ago
0 years
72 - 144 Lacs
Kochi, Kerala, India
On-site
🚀 We’re Hiring! 🔧 Microsoft Office 365 Engineer | 4–6 Yrs Experience 📍 Location: Kerala 🎓 Education: B.Tech / PG 🕒 Notice Period: Max 1 Month Are you skilled in Exchange Online, Teams, OneDrive, Entra ID (Azure AD), and PowerShell scripting? Join our team to manage, support, and secure Microsoft 365 services! ✅ Strong M365 Admin skills ✅ Troubleshooting & automation ✅ Email security & compliance 📩 Apply now at nada@talentbasket.in Skills: entra id (azure ad),troubleshooting,powershell scripting,onedrive,teams,m365 admin skills,exchange online,email security,microsoft office,powershell,compliance,azure,automation
Posted 1 month ago
6.0 years
0 Lacs
Kochi, Kerala, India
On-site
Job Title: Microsoft Office 365 Engineer Location: Ernakulam, Kerala Experience: 4–6 years Education: B.Tech / Postgraduate (Relevant discipline) Notice Period: Immediate to 1 month maximum Salary: as per industry standards Primary Skills: PowerShell • Microsoft 365 Admin • Exchange Online • Teams • OneDrive • Entra ID (Azure AD) Job Summary: We are seeking a skilled Microsoft Office 365 Engineer with 4–6 years of experience in managing and supporting M365 services. The ideal candidate will have a strong grasp of Microsoft 365 administration, scripting, user lifecycle management, and security best practices across core collaboration platforms. Key Responsibilities: Administer and support Microsoft 365 tools: Exchange Online, Teams, OneDrive , and SharePoint . Manage user provisioning, deprovisioning, and access control via Entra ID (Azure AD) . Serve as an escalation point for resolving M365-related incidents and technical issues. Monitor service health dashboards and conduct regular system audits. Automate routine admin tasks using PowerShell scripts. Enforce security configurations, including MFA, compliance , and email security policies . Handle Microsoft 365 licensing, reports, and service optimization. Required Qualifications: 4–6 years of hands-on experience with Microsoft 365 administration. Proficiency in PowerShell scripting for M365 automation and troubleshooting. In-depth knowledge of Exchange Online , Teams , OneDrive , and Azure Active Directory . Familiarity with compliance, security features, and Microsoft licensing models. Strong communication and analytical problem-solving skills.
Posted 1 month ago
6.0 years
0 Lacs
Kochi, Kerala, India
On-site
Microsoft Office 365 Engineer Looking for a Microsoft Office 365 Engineer with 4–6 years of experience in managing and supporting M365 services. The role focuses on administration, user lifecycle management, issue resolution, and security for core Microsoft 365 tools like Exchange Online, Teams, OneDrive, and Entra ID (Azure AD). Key Responsibilities: Administer and support M365 services – Exchange Online, Teams, OneDrive, and SharePoint. Manage user provisioning/deprovisioning and access through Entra ID (Azure AD) . Handle day-to-day troubleshooting and serve as escalation point for M365-related issues. Monitor service health and perform system audits. Automate tasks using PowerShell scripts. Implement and support security policies , MFA , and compliance settings . Requirements: 4–6 years of hands-on experience with Microsoft 365 administration. Proficiency in Exchange Online , Teams , OneDrive , and Azure AD . Good knowledge of PowerShell scripting. Experience in email security, licensing, and compliance features. Strong communication and problem-solving skills. Location: Kochi Infopark Education: Btech/Mtech/MCA/Msc/MS Notice period: max 20 days
Posted 1 month ago
6.0 years
10 - 12 Lacs
Kochi, Kerala, India
On-site
Looking for a Microsoft Office 365 Engineer with 4–6 years of experience in managing and supporting M365 services. The role focuses on administration, user lifecycle management, issue resolution, and security for core Microsoft 365 tools like Exchange Online, Teams, OneDrive, and Entra ID (Azure AD). Key Responsibilities Administer and support M365 services – Exchange Online, Teams, OneDrive, and SharePoint. Manage user provisioning/deprovisioning and access through Entra ID (Azure AD). Handle day-to-day troubleshooting and serve as escalation point for M365-related issues. Monitor service health and perform system audits. Automate tasks using PowerShell scripts. Implement and support security policies, MFA, and compliance settings. Requirements 4–6 years of hands-on experience with Microsoft 365 administration. Proficiency in Exchange Online, Teams, OneDrive, and Azure AD. Good knowledge of PowerShell scripting. Experience in email security, licensing, and compliance features. Strong communication and problem-solving skills. Notice period- 20 days max Location-only Keralites Education- B.Tech/PG Skills: microsoft 365,licensing,exchange connectivity,powershell,exchange online,email security,teams,onedrive,powershell scripting,azure ad,compliance features,microsoft,entra id,ms 365,microsoft 365 administration,azure
Posted 1 month ago
3.0 - 5.0 years
0 Lacs
Sahibzada Ajit Singh Nagar, Punjab, India
On-site
We are seeking a skilled and motivated IT professional to join our team as an Azure Windows Server & Office 365 Administrator . The ideal candidate will be responsible for the administration, maintenance, and support of our Azure cloud infrastructure, Windows Server environments, and Office 365 suite. This role requires solid technical expertise, good troubleshooting skills, and the ability to work both independently and as part of a team. Key Responsibilities Administer, configure, and maintain Azure cloud services, including virtual machines, networking, storage, and security. Manage and support Windows Server environments (2016/2019/2022), including Active Directory, Group Policy, DNS, DHCP, and file/print services. Oversee the deployment, configuration, and management of Office 365 services (Exchange Online, SharePoint Online, Teams, OneDrive, etc.). Monitor system performance, availability, and security; implement best practices for backup, disaster recovery, and business continuity. Perform regular system updates, patch management, and vulnerability assessments. Troubleshoot and resolve issues related to Azure, Windows Server, and Office 365 environments. Manage user accounts, permissions, and access controls across Active Directory and Office 365. Collaborate with other IT teams and stakeholders to implement new solutions and optimize existing infrastructure. Document system configurations, procedures, and changes. Stay informed about emerging technologies and recommend improvements to enhance system reliability and efficiency. Required Skills & Qualifications Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). 3-5 years of hands-on experience with Azure administration and Windows Server management. Solid experience with Office 365 administration and support. Proficiency in PowerShell scripting for automation and management tasks. Good knowledge of Active Directory, Group Policy, DNS, DHCP, and related Windows Server roles. Experience with Azure AD, Azure Security Center, and related cloud security tools. Familiarity with Exchange Online, SharePoint Online, Teams, and OneDrive administration. Strong troubleshooting and problem-solving skills. Good communication and documentation abilities.
Posted 1 month ago
6.0 years
0 Lacs
India
Remote
Job Title: Google Migration Engineer – Google Workspace to SharePoint Online Job Type: Full-Time, Remote Experience Required: 6+ Years Location: Remote Job Summary: We are seeking an experienced Google Migration Engineer with deep expertise in migrating from Google Workspace (Drive, Docs, Gmail, Sites, etc.) to Microsoft 365 , particularly SharePoint Online and OneDrive . This role involves planning, executing, and supporting complex cloud content migrations, ensuring minimal disruption and optimal user experience. The ideal candidate will be proficient in tools such as ShareGate, CloudM, or Google Workspace Migrate , and have experience working with enterprise environments. Key Responsibilities: Lead end-to-end migration projects from Google Drive, Gmail, Google Sites, and Shared Drives to Microsoft SharePoint Online, OneDrive, Exchange Online, and Teams . Conduct environment assessments, pre-migration analysis, and stakeholder workshops to determine migration strategy and scope. Configure, test, and run migration tools (e.g., ShareGate, CloudM, BitTitan, Google Workspace Migrate ). Develop and execute PowerShell scripts or automation tasks to support migration and post-migration activities. Collaborate with Microsoft 365 and SharePoint Admins for setup, permissions, and policy configurations. Provide technical support during and after the migration, resolving any data loss, performance, or compatibility issues. Ensure data security, compliance, and proper access control during migration processes. Document processes, configurations, lessons learned, and support knowledge base creation. Must-Have Skills: Hands-on experience in Google Workspace (formerly G Suite) and Microsoft 365/SharePoint Online Proven track record of at least 2–3 successful Google to Microsoft 365 migrations Experience with migration tools : CloudM, ShareGate, Google Workspace Migrate, BitTitan, etc. Proficient in PowerShell scripting and automation workflows Solid understanding of SharePoint Online architecture, site collections, lists/libraries, metadata, and permissions Knowledge of OneDrive for Business, Teams, and Exchange Online Nice-to-Have: Experience with Microsoft Graph API and Google APIs for custom migration and scripting Familiarity with Information Governance , Retention Policies , and Security & Compliance in M365 Understanding of Azure AD , identity federation, and authentication methods Certifications like Microsoft 365 Certified: Enterprise Administrator Expert , Google Cloud Digital Leader , or equivalent
Posted 1 month ago
3.0 - 5.0 years
0 Lacs
Delhi, India
On-site
Overview Reporting to the IT Infrastructure Manager, the primary focus of the role is on closing 1st line IT service tickets from colleagues in India and KOSEAI but will also support other time zones as time and needs dictate. The role principally focuses on IT Infrastructure-related tickets, working closely with a colleague in Delhi who focuses on application-related tickets (such as SAP B1). This role is part of our company-wide IT team, so will contribute to supporting and delivering global IT initiatives and projects. Close collaboration with IT colleagues in HQ and the India/KOSEAI region in particular will be essential. The role will work within the IT team to develop company-wide standards and processes that meet or exceed internal customer expectations. Duties And Responsibilities Fulfilment of service requests and incidents in a timely manner, particularly those relating to the team based in India and wider KOSEAI region Work closely with end-users, Business Analysts, and the wider Applications/Infrastructure teams to troubleshoot and resolve issues related to IT infrastructure Provide 1st and 2nd line infrastructure support for core services aligned to agreed service levels and working practices Managing the full lifecycle of user accounts, from creation to deactivation, including licensing assignments, group membership modifications, and access control, using Active Directory and Microsoft Entra ID Managing device deployment, security, and lifecycle using Microsoft Intune and Windows Autopilot, including zero-touch enrolment Adhering to pre-defined service management processes while addressing incidents Setup of laptops, mobile phones, printers and other devices for new starters and colleagues. Liaise with Infrastructure vendors and other IT personnel for problem resolution. Troubleshoot system issues providing resolution to business application issues providing updates as and when required. Work as part of the IT global operations team, taking open issues from the US-based team at start of India-working day, passing over issues to HQ at end local working day Be flexible to address other incidents and requests from the global IT queue Maintain company data standards and identify and implement procedures in areas where improvement in control is required. Recommend localized equipment and infrastructure changes or upgrades as required Potential for limited travel to other territories such as Singapore, China, Korea and United Kingdom. Essential Skills And Experience 3-5 years' experience with IP networking, managed switches, wireless access points, and firewall technologies would be highly advantageous for this position. Windows 10/11 configuration and support. A solid understanding of the Microsoft Suite, including Microsoft 365, covering essential applications like Outlook, Teams, Word, Excel, PowerPoint, OneDrive, and SharePoint Ability to resolve complex functional and configuration issues within SLAs. Ability to clearly communicate technical information to non-technical staff. Ability to collaborate well working with different teams to manage and resolve issues. Ability to create and maintain clear and accurate system records and documentation. ITSM/ITIL Service desk experience Desirable Skills And Experience Zendesk Vendor management, asset control, inventory tracking and lifecycle management of IT assets Experience working in a matrixed organization/environment Excellent organisational skills, including the ability to manage multiple workstreams and initiatives
Posted 1 month ago
4.0 years
0 Lacs
Uttar Pradesh, India
On-site
Job Description Be part of the solution at Technip Energies and embark on a one-of-a-kind journey. You will be helping to develop cutting-edge solutions to solve real-world energy problems. About us: Technip Energies is a global technology and engineering powerhouse. With leadership positions in LNG, hydrogen, ethylene, sustainable chemistry, and CO2 management, we are contributing to the development of critical markets such as energy, energy derivatives, decarbonization, and circularity. Our complementary business segments, Technology, Products and Services (TPS) and Project Delivery, turn innovation into scalable and industrial reality. Through collaboration and excellence in execution, our 17,000+ employees across 34 countries are fully committed to bridging prosperity with sustainability for a world designed to last. About the opportunity we offer: We are currently seeking a System Analyst - Digital Delivery to join our team based in Noida. SharePoint Administration: Manage and maintain the organization's SharePoint environment, monitor system performance, troubleshoot issues, and ensure high availability and reliability. Implement and enforce organizational policies, permissions, and access controls. Solution Development and Customization: Design, develop, and implement SharePoint solutions, workflows, and customizations to meet business requirements. Utilize tools such as Power Automate, Power Apps, and SharePoint Designer to create automated workflows and applications. Collaborate with stakeholders to gather requirements and deliver user-friendly, scalable solutions. User Support and Master User’s Training: Provide technical support to end-users, addressing issues related to SharePoint functionality, permissions, and integrations. Develop and deliver training materials, workshops, and documentation to help master users effectively utilize SharePoint. Content and Document Management: Oversee the organization, storage, and management of content and documents within SharePoint. Implement best practices for document versioning, metadata, and search optimization. Integration and Collaboration: Integrate SharePoint with other Microsoft 365 tools (e.g., Teams, OneDrive, Power BI) and third-party applications & data sources. Promote collaboration and knowledge sharing across teams by leveraging SharePoint features such as team sites, communication sites, and intranet portals. Identify opportunities to enhance productivity and streamline processes using SharePoint capabilities. Access Management, Security and Compliance: Ensure the security of SharePoint environments by implementing appropriate authentication, encryption, and backup strategies. Conduct regular audits to identify and address potential vulnerabilities or compliance risks. Stay informed about industry standards and best practices for SharePoint security and governance. Stakeholder Management: Build strong relationships with key stakeholders across the organization. Act as a trusted advisor to teams, providing guidance and support to achieve shared outcomes. About you: Bachelor’s degree or more 4-8 years of experience in Global Shared services Strong background on cross . Good functional and technical skills in Service Now platform Knowledge of key database concepts, data models, relationships between different types of data Knowledge on the MDM concept. Customer oriented, quality minded and proactive approach Strong organization skills and autonomy. Ability to work with people across multiple work-streams. Demonstrated ability to manage aspects involving any technical field, quick learner on any new required topic. Mandatory Skills Experience with Microsoft 365 tools, Power Platform (Power Automate, Power Apps), and related technologies. Proficiency in SharePoint administration, site creation, and customization. Knowledge of SharePoint frameworks, including SPFx, HTML, CSS, JavaScript, and REST APIs. Good knowledge on Visual Basic for Applications – should be proficient in automating repetitive tasks, developing macros, and enhancing productivity within Microsoft Office applications. Knowledge on power Apps – should be able to design and build custom canvas applications to solve business problems, improve efficiency, and enhance user experience. Knowledge of Power Automate (Cloud and Desktop) - Experienced in creating automated workflows to integrate various services and applications, reducing manual effort and increasing operational efficiency. Good Knowledge of Power BI - Adept at transforming raw data into meaningful insights through interactive dashboards and reports, enabling data-driven decision-making. Your career with us: Working at Technip Energies is an inspiring journey, filled with groundbreaking projects and dynamic collaborations. Surrounded by diverse and talented individuals, you will feel welcomed, respected, and engaged. Enjoy a safe, caring environment where you can spark new ideas, reimagine the future, and lead change. As your career grows, you will benefit from learning opportunities at T.EN University, such as The Future Ready Program, and from the support of your manager through check-in moments like the Mid-Year Development Review, fostering continuous growth and development What’s next? Once receiving your application, our Talent Acquisition professionals will screen and match your profile against the role requirements. We ask for your patience as the team completes the volume of applications with reasonable timeframe. Check your application progress periodically via personal account from created candidate profile during your application. We invite you to get to know more about our company by visiting and follow us on LinkedIn, Instagram, Facebook, X and YouTube for company updates.
Posted 1 month ago
5.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Requisition Number: 101174 Cloud Infra Engineer III Location: Delhi NCR, Hyderabad, Bangalore, Pune, Mumbai, Chennai, this is a hybrid work opportunity. Insight at a Glance 14,000+ engaged teammates globally with operations in 25 countries across the globe. Received 35+ industry and partner awards in the past year $9.2 billion in revenue #20 on Fortune’s World's Best Workplaces™ list #14 on Forbes World's Best Employers in IT – 2023 #23 on Forbes Best Employers for Women in IT- 2023 $1.4M+ total charitable contributions in 2023 by Insight globally Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions. About The Role As a Cloud Infra Engineer III , you will play a pivotal role in driving the adoption and management of modern workplace technologies. We will count on you to design, implement, and maintain innovative solutions that meet the evolving needs of the modern workplace. Along the way, you will get to: Engage with clients to understand their business objectives and technical requirements. Provide strategic consulting on cloud migration, optimization, and best practices. Strong understanding of cloud security frameworks and architectures. Collaborate with development, operations, and security teams to ensure seamless integration and deployment of cloud services. Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career. What We’re Looking For Bachelor’s degree in computer science, Information Technology, or a related field. Minimum of 5-8 years of experience in cloud engineering and consulting, with a strong focus on Microsoft 365, Microsoft Entra, Intune, and Defender. Demonstrated expertise in designing and implementing Intune environments Skilled with Microsoft Entra ID, Entra Connect, Azure AD DS, and related technologies. Experience with designing and implementing IDAM policies to ensure secure and efficient user access management. Proficiency in Entra ID, including advanced configurations for conditional access, identity protection, and single sign-on (SSO). Strong knowledge of Microsoft 365 services, including Teams, OneDrive, SharePoint, and their integration with other Microsoft and third-party tools. Expertise in co-management strategies integrating Intune with Configuration Manager (SCCM). Hands-on experience with Microsoft Defender for Endpoint for security threat detection and remediation. Knowledge of monitoring and reporting tools within Intune and Endpoint Manager to track device compliance and health. Experience implementing mobile application management (MAM) policies for BYOD environments. Familiarity with managing macOS and Linux devices in enterprise environments using Intune or equivalent tools. Experience with Apple Device Enrollment (ADE), Apple Business Manager (ABM), Android Enterprise, and Android Enrollment Exceptional problem-solving skills and strategic thinking abilities. Excellent communication and interpersonal skills, with the ability to articulate complex technical concepts to diverse audiences. Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate, Microsoft Certified: Enterprise Administrator Expert, or Azure Solutions Architect Expert are highly desirable What You Can Expect We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include: Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year. Medical Insurance Health Benefits Professional Development: Learning Platform and Certificate Reimbursement Shift Allowance But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities. Join us today, your ambITious journey starts here. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you! Today's talent leads tomorrow's success. Learn more about Insight: https://www.linkedin.com/company/insight/ Insight | LinkedIn Insight | 430,002 followers on LinkedIn. Thriving in a digital-first world takes Insight. | Insight Enterprises, Inc. is a Fortune 500 solutions integrator helping organizations accelerate their di... Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. Insight India Location:Level 16, Tower B, Building No 14, Dlf Cyber City In It/Ites Sez, Sector 24 &25 A Gurugram Gurgaon Hr 122002 India
Posted 1 month ago
3.0 - 5.0 years
3 - 6 Lacs
Lucknow
Work from Office
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Domain Trainee – Broker Technical Support Team In this role, you will be responsible for Provide expert advice on commercial insurance products, risk management strategies, and regulatory requirements. Your expertise will be required to ensure that team members receive the best possible advice and solutions tailored to their specific needs. You will be required to interact and work with the client partners for all process/business knowledge related documents are updated periodically and team is made aware of the same in a timely manner. Should be open to work in any shift as per the business requirement Responsibilities • Manage and resolve basic inquiries associated with all aspects of Client Services and service delivery (e.g. output delivery, basic broking inquiries, etc.). • Communicating directly with underwriters/brokers/account executives to follow up or obtain additional information. • Conduct training sessions for employees to enhance their understanding of commercial insurance principles and practices. • Act as a liaison between clients and team members to ensure smooth communication related to updates, and inquiry responses received from client SMEs. • Maintain accurate records of client interactions and knowledge material • Conduct monthly knowledge assessment tests and TNI (training need identification) • Ensure all controls are followed, existing exceptions are reviewed, and duplicate policies are reported before processing any transaction. • Ability to handle varied volumes of workloads and to reach targets and deadlines on a timely basis. • Lead by example by demonstrating and sharing knowledge with all lines of business the importance of best practices and acting as the subject matter expert to all operational and procedural activities for the Broking operations team Qualifications we seek in you! Minimum qualifications • Graduate in any stream • Relevant and meaningful years of experience of working in US P&C insurance lifecycle – pre-placement, placement, and post-placement activities (such as endorsements processing, policy administration, policy checking, policy issuance, quoting, renewal prep, submissions, surplus lines, licensing, agency admin, inspections and so on. • Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation. • Proficient in English language- both written (Email writing) and verbal • A strong attention to detail; analytical skills and the ability to multi-task are important Preferred Qualification and Experience • An Insurance Certification would be an edge • Awareness about Property & Casualty insurance regulation and anomalies will be preferred • Relevant years of insurance experience and domain knowledge, especially P&C insurance • Candidate having Broker (US P&C insurance) experience would be an asset • Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote) • A strong attention to detail; analytical skills and the ability to multi-task are important • Should be a team player with previous work experience in an office environment required • Client focused with proven relationship building skills • Ability to work collaboratively as a key member of a team and independently with minimum supervision • Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure Why join Genpact? •Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation •Make an impact – Drive change for global enterprises and solve business challenges that matter •Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities •Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day •Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 1 month ago
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