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15.0 years
0 Lacs
Trivandrum, Kerala, India
On-site
Role Description We are seeking an experienced Unified Communication and Collaboration (UCC) & Mobility Service Owner to lead the design, delivery, and governance of enterprise-wide collaboration and mobile services. This strategic role is instrumental in driving adoption, efficiency, and innovation across platforms like Microsoft 365 (Exchange, Teams, SharePoint, OneDrive) , Mimecast , and Data Loss Prevention (DLP) technologies, while also ensuring secure and compliant BYOD and corporate mobile device management. Key Responsibilities Act as the service owner for UCC and mobility platforms, ensuring service excellence, security, and user satisfaction. Lead end-to-end design, implementation, and lifecycle management of M365 services (Teams, Exchange Online, SharePoint, OneDrive). Oversee enterprise mobility services for both iOS and Android (BYOD and corporate devices). Align collaboration and mobility strategies with business goals, acting as the SME for all related technologies. Partner with InfoSec and Compliance teams to manage DLP and email security tools such as Microsoft Purview and Mimecast. Define and govern standards, SLAs, KPIs, and service improvement plans for UCC and mobility services. Drive automation, standardization, and operational efficiency across all collaboration platforms. Manage vendor relationships and service delivery of third-party partners. Lead large-scale rollouts, migrations, and upgrades across regions and functions. Deliver user education and support, including VIP and executive enablement. Stay informed of market trends and emerging technologies to future-proof services. Required Qualifications Bachelor’s or Master’s degree in IT, Computer Science, or related field. 15+ years of overall IT experience, with 10+ years in UCC/Mobility leadership or service ownership roles. Strong expertise in the Microsoft 365 ecosystem: Exchange Online, Teams, SharePoint, OneDrive. Experience in DLP, Mimecast, and other email security/archival platforms. Hands-on management of EMM/MDM solutions for both corporate-owned and BYOD devices. Solid understanding of regulatory and compliance frameworks (e.g., GDPR, HIPAA). Proven track record in ITIL-based service management, stakeholder engagement, and vendor management. Strong communication, governance, and change management capabilities. Preferred Certifications Microsoft 365 Certified: Enterprise Administrator Expert Microsoft Teams Administrator Associate Microsoft Certified: Security, Compliance, and Identity Fundamentals ITIL v4 Certification CISSP (Certified Information Systems Security Professional) – preferred Key Skills Microsoft 365 Microsoft Teams Microsoft SharePoint Exchange Online Data Loss Prevention (DLP) Mimecast Enterprise Mobility (EMM/MDM) Compliance & Governance ITIL Processes Skills M365,Microsoft Sharepoint,microsoft teams
Posted 1 month ago
0 years
0 Lacs
Delhi, India
On-site
At Forrester, we’re trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That’s why we’re always looking to empower talented individuals to perform at their best every single day. We’re proud of our community of smart people and vibrant voices who come together to do what’s right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future. About This Role: This individual will work alongside a team of recruiters as the “face of Forrester” to incoming candidates. In partnership with another Talent Acquisition Coordinator, this role will be responsible for managing all points of the candidate experience — from scheduling. This position is a great opportunity to learn all the facets of talent acquisition and the talent selection process. Note this is a temporary role on a fixed-term contract. Job Description: Using our applicant tracking system (Workday) and Microsoft Outlook, arrange and confirm candidate interviews and presentations with the members of the Forrester interview teams, across time zones and at varying levels. Create and distribute interview materials. Make travel arrangements for the candidate online or utilize our travel vendor and track and process candidate expenses when needed. Build rapport with hiring managers and hiring teams. Represent talent acquisition in cross-functional projects as needed. Maintain a positive and consistent candidate experience and continuously look for ways where we can improve it. Job Requirements: BA or BS degree preferred. Excellent communication skills; transparent, thorough, and timely. Keen attention to detail and strong project management skills. Excellent follow-through skills. The ability to handle multiple priorities simultaneously. The ability to identify opportunities for improvement and drive solutions forward. The ability to build rapport with internal and external clients/candidates. Proficiency in Microsoft (Outlook, Word and Excel, and OneDrive). Passion for learning about business and technology. Discretion around sensitive company information. We’re a network of knowledge and experience leading to richer, fuller careers. Here, we’re always learning. Whether you want to hone your strengths or discover new ones, Forrester is the place to go for it. It’s a place where everyone is given the tools, support, and runway they need to go far. We’ll be right there beside you, every step of the way. Let’s be bold, together. Explore #ForresterLife on: Instagram LinkedIn Glassdoor Here at Forrester, we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forrester’s recruitment process. If you would like to discuss a reasonable accommodation, please reach out to accommodationrequest@forrester.com. Data Protection The information provided by you in this application will be used for the purposes of recruitment and, for successful applicants only, for personnel administration and management purposes and to comply with the employer’s obligations regarding the retention of employee records. If your application is unsuccessful, Forrester Research, Inc., its subsidiaries, affiliates, and/or service providers (collectively “Forrester”) will retain your personal information on secure file solely to consider you for future recruitment opportunities. By submitting your resume/CV, you consent to Forrester’s retention of the information provided on a secure file for personnel administration and management purposes and/or in order to consider you for future employment opportunities and to the transfer of the information provided to: Forrester’s offices in the US and other countries outside the European Economic Area; and Service providers engaged by Forrester for the purposes of processing applications for employment who may be located outside the European Economic Area.
Posted 1 month ago
0 years
0 Lacs
Greater Delhi Area
Remote
At Forrester, we’re trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That’s why we’re always looking to empower talented individuals to perform at their best every single day. We’re proud of our community of smart people and vibrant voices who come together to do what’s right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future. About This Role: This individual will work alongside a team of recruiters as the “face of Forrester” to incoming candidates. In partnership with another Talent Acquisition Coordinator, this role will be responsible for managing all points of the candidate experience — from scheduling. This position is a great opportunity to learn all the facets of talent acquisition and the talent selection process. Job Description: Using our applicant tracking system (Workday) and Microsoft Outlook, arrange and confirm candidate interviews and presentations with the members of the Forrester interview teams, across time zones and at varying levels. Create and distribute interview materials. Make travel arrangements for the candidate online or utilize our travel vendor and track and process candidate expenses when needed. Build rapport with hiring managers and hiring teams. Represent talent acquisition in cross-functional projects as needed. Maintain a positive and consistent candidate experience and continuously look for ways where we can improve it. Job Requirements: BA or BS degree preferred. Excellent communication skills; transparent, thorough, and timely. Keen attention to detail and strong project management skills. Excellent follow-through skills. The ability to handle multiple priorities simultaneously. The ability to identify opportunities for improvement and drive solutions forward. The ability to build rapport with internal and external clients/candidates. Proficiency in Microsoft (Outlook, Word and Excel, and OneDrive). Passion for learning about business and technology. Discretion around sensitive company information. The ability to work from 5:30pm IST to 2:30am IST (this job will be remote). We’re a network of knowledge and experience leading to richer, fuller careers. Here, we’re always learning. Whether you want to hone your strengths or discover new ones, Forrester is the place to go for it. It’s a place where everyone is given the tools, support, and runway they need to go far. We’ll be right there beside you, every step of the way. Let’s be bold, together. Explore #ForresterLife on: Instagram LinkedIn Glassdoor Here at Forrester, we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forrester’s recruitment process. If you would like to discuss a reasonable accommodation, please reach out to accommodationrequest@forrester.com. Data Protection The information provided by you in this application will be used for the purposes of recruitment and, for successful applicants only, for personnel administration and management purposes and to comply with the employer’s obligations regarding the retention of employee records. If your application is unsuccessful, Forrester Research, Inc., its subsidiaries, affiliates, and/or service providers (collectively “Forrester”) will retain your personal information on secure file solely to consider you for future recruitment opportunities. By submitting your resume/CV, you consent to Forrester’s retention of the information provided on a secure file for personnel administration and management purposes and/or in order to consider you for future employment opportunities and to the transfer of the information provided to: Forrester’s offices in the US and other countries outside the European Economic Area; and Service providers engaged by Forrester for the purposes of processing applications for employment who may be located outside the European Economic Area.
Posted 1 month ago
5.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Req ID: 324412 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Systems Integration Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Position Summary: Performs IT functions such as design, analysis, evaluation, testing, installation, acquisition, modification and support of operating systems, database, or software. Plans, conducts, and directs the analysis of business problems to be solved with troubleshooting and automated systems. This position operates with minimal direction and requires a professional who can take ownership over their work. This position is in support of the Core Services team in Corporate IT at Enlyte. Core Services includes the management of Active Directory, Microsoft Azure, Exchange O365, DNS, Microsoft Teams, SharePoint, OneDrive, and Identity and Access Management for corporate colleagues and contractors. Must Have skills Must have experience on Windows Active Directory Must have work experience on collpasing domains Must have experience of scheduled/ regular maintainence and Patching Must have exposure AD auditing Work Epxerience with SSSD integration skills Progressive experience with MS Windows uptill Windows 2019, 2022 exposure preferred Migration of AD from OnPrem to Cloud (Azure/ AWS) Work Experience with ADMT tool and good to have with Quest Migration tool Required Experience: 5-8 years of experience with Active Directory administration 5-8 years of experience with Domain Name Service (DNS), including zone management 5-8 years of experience with Windows PowerShell, with ability to develop scripts as needed 5-8 years of experience with Microsoft Azure AD (now Entra ID) 5-8 years of experience with Microsoft Exchange and Exchange O365 5-8 years of experience with Mergers & Acquisitions involving Active Directory and Azure 5-8 years of experience working in GxP or other regulated environments 5-8 years of experience with documentation for systems management 1-3 years of experience with SharePoint for O365, Teams, and OneDrive administration 1-3 years of experience with Identity and Access Management, and Identity Governance 1-3 years of experience with Amazon Web Services (AWS) IAM a plus Required Education: Associates Degree in Computer Science or equivalent. Bachelor’s degree a plus. Associated certificates in the above technologies a plus Primary: Windows Server 2008 - 2022 (10 years) Active Directory (10 years) DNS (6 years+) Linux Server (4 years+) PowerShell (2 years+) Microsoft Azure (2 years+) ADMT (2 years+) Good To have skills Quest Migration Tools AWS Cloud Route 53 Crowdstrike Netwrix About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .
Posted 1 month ago
1.0 - 2.0 years
0 Lacs
Hyderābād
Remote
Job Summary: We are seeking a motivated and detail-oriented Network Engineer with 1–2 years of hands-on experience to join our IT team. The ideal candidate will have a working knowledge of Office 365 Suite , Intune , and SharePoint , along with a foundational understanding of networking principles and IT infrastructure. You will support daily operations, assist in network administration, and help ensure the smooth performance of collaboration tools across the organization. The candidate will work in the European time zone, collaborating with a global team and reporting to a manager in North America. Strong English communication skills are essential for this role. Key Responsibilities: Support and maintain the organization's Office 365 environment , including Outlook, Teams, OneDrive, and related services. Manage and troubleshoot device policies, compliance, and configuration through Microsoft Intune . Provide support and maintenance for SharePoint , including user access, site creation, and document management. Assist in basic network monitoring , performance tuning, and troubleshooting connectivity issues. Collaborate with senior engineers to implement IT projects and infrastructure upgrades. Maintain documentation of network configurations, procedures, and changes. Provide Tier 1/2 support for network and system issues. Ensure compliance with IT policies and security best practices. Requirements: Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience). 1–2 years of experience in a Network Engineer, IT Support, or Systems Administration role. Hands-on experience with: Office 365 Suite (Exchange Online, Teams, OneDrive, etc.) Microsoft Intune (device management, compliance policies) SharePoint Basic understanding of networking concepts (TCP/IP, DNS, DHCP, firewalls). Familiarity with Windows Server and Active Directory environments. Good troubleshooting, communication, and documentation skills. Job Type: Full-time Schedule: Rotational shift Work Location: Remote
Posted 1 month ago
3.0 - 5.0 years
4 - 8 Lacs
Mohali
On-site
We are seeking a skilled and motivated IT professional to join our team as an Azure Windows Server & Office 365 Administrator . The ideal candidate will be responsible for the administration, maintenance, and support of our Azure cloud infrastructure, Windows Server environments, and Office 365 suite. This role requires solid technical expertise, good troubleshooting skills, and the ability to work both independently and as part of a team. Key Responsibilities Administer, configure, and maintain Azure cloud services, including virtual machines, networking, storage, and security. Manage and support Windows Server environments (2016/2019/2022), including Active Directory, Group Policy, DNS, DHCP, and file/print services. Oversee the deployment, configuration, and management of Office 365 services (Exchange Online, SharePoint Online, Teams, OneDrive, etc.). Monitor system performance, availability, and security; implement best practices for backup, disaster recovery, and business continuity. Perform regular system updates, patch management, and vulnerability assessments. Troubleshoot and resolve issues related to Azure, Windows Server, and Office 365 environments. Manage user accounts, permissions, and access controls across Active Directory and Office 365. Collaborate with other IT teams and stakeholders to implement new solutions and optimize existing infrastructure. Document system configurations, procedures, and changes. Stay informed about emerging technologies and recommend improvements to enhance system reliability and efficiency. Required Skills & Qualifications Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). 3-5 years of hands-on experience with Azure administration and Windows Server management. Solid experience with Office 365 administration and support. Proficiency in PowerShell scripting for automation and management tasks. Good knowledge of Active Directory, Group Policy, DNS, DHCP, and related Windows Server roles. Experience with Azure AD, Azure Security Center, and related cloud security tools. Familiarity with Exchange Online, SharePoint Online, Teams, and OneDrive administration. Strong troubleshooting and problem-solving skills. Good communication and documentation abilities. Preferred Qualifications Microsoft certifications such as AZ-104 (Azure Administrator), MS-100/101 (Microsoft 365), or equivalent. Experience with hybrid cloud environments and migrations. Knowledge of Intune, Endpoint Manager, and device management. Experience with backup solutions and disaster recovery planning. Job Type: Full-time Pay: ₹40,000.00 - ₹70,000.00 per month Benefits: Paid sick time Schedule: Day shift Monday to Friday Work Location: In person
Posted 1 month ago
1.0 - 5.0 years
3 - 5 Lacs
Rānchī
Remote
Job description Job Title: Technical Support Engineer Experience Level: 1-5 Years Location: Ranchi, Jharkhand Job Summary: We are seeking a skilled and proactive engineer in who can provide Network Support, Windows Desktop Support, Microsoft 365 Infrastructure Support, and Server Administration Support to join our IT support and security team. The ideal candidate will have 1-5 years of hands-on experience in said mentioned support areas. This role is critical in maintaining the stability, security, and performance of our infrastructure. Key Responsibilities: - Monitor, troubleshoot, and support enterprise network infrastructure including LAN/WAN, firewalls, and switches. - Support and maintain security policies, NAT, and VPNs. - Administer and support Cisco switches, VLANs and Wi-fi routers. - Collaborate with cross-functional to provide IT support across time zones. - Maintain network documentation, diagrams, and standard operating procedures. - Provide support for Windows desktop environments, including installation, configuration, and maintenance. - Troubleshoot and resolve hardware, software, and network issues for end users. - Manage and support mobile devices (iOS and Android) using Intune - Support and configure Windows, Apple iOS and Android devices in a corporate environment. - Provide support for Microsoft 365 services including Exchange Online, Teams, SharePoint, OneDrive, and Intune. - Manage user identity and access through Azure Active Directory, including conditional access policies and MFA. - Monitor M365 service health, investigate incidents, and resolve issues using Microsoft 365 Admin Center and PowerShell. - Support hybrid environments integrating on-premises Active Directory with Entra ID. - Collaborate with security teams to enforce compliance, data loss prevention (DLP), and threat protection policies. - Assist in tenant-level configuration, license management, and service adoption strategies. - Administer, monitor, and troubleshoot Windows Server (2012–2022) - Knowledge of Hyper-V - Knowledge in Deploy, configure, and maintain cloud services in Microsoft Azure . - Working with teams on regular system updates, patch management, and vulnerability remediation. - Ensure compliance with company security policies and industry best practices. - Participate in on-call rotation and provide after-hours support as needed. Required Qualifications: - Minimum 1-5 years of experience in network support or administration. - Knowledge with Cisco switches - Proficiency in Cisco switching technologies and basic routing protocols. - Good understanding of TCP/IP, DNS, DHCP, VPN, and network segmentation along with identity federation (e.g., ADFS, SSO). - Experience with network monitoring and diagnostic tools (e.g., Wireshark). - Proficiency in Windows OS (Windows 10/11) and Microsoft Office Suite. - Experience with MDM platforms (e.g., Intune). - Knowledge of iPhone and Android device configuration and support. - - Proficiency in PowerShell scripting for automation and administration tasks. - Experience with Microsoft Endpoint Manager (Intune), and Defender. - Excellent problem-solving and communication skills. Preferred Qualifications: - Graduate in Any Discipline. - Must be a local resident of Ranchi. - Experience with cloud networking (AWS, Azure) is a plus. - Familiarity with ITIL practices and ticketing systems. Job Type: Full-time Pay: ₹300,000.00 - ₹500,000.00 per year Benefits: Health insurance Paid time off Provident Fund Work from home Shift: Day shift Evening shift Night shift Rotational shift Work Days: Monday to Friday Weekend availability Work Location: In person
Posted 1 month ago
1.0 years
4 - 7 Lacs
Chennai
On-site
As a Microsoft Data Center Inventory & Asset Technician (DIAT), you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries. This opportunity will allow you to deepen your knowledge of inventory management principles, warranty process management, data bearing device destruction and advance your career in the process. Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DIAT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Responsibilities Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations. Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices. This includes information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices following all Service Level Agreements (SLAs) related to RMA warranty process. Leverage process knowledge and best judgment to complete tasks with minimal direct supervision. Maintains a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management (IAM) tasks. Maintains and steward up-to-date and accurate logical information within various inventory management systems (e.g., configuration management databases, asset management repositories). Ensures detailed physical inventory tracking and staging. Help to reconcile and report inventory discrepancies. Performs destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies as necessary. Notifies management about ordering stock shortages. Escalates any issues to management. Comply with security and data management policies. Embody our culture and values. Qualifications Required Qualifications High School Diploma AND 1+ year(s) experience warehouse/supply chain in an information technology (IT) environment, inventory management, retail, warehouse management, or a related field. OR equivalent experience. Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. While not required, we also look for the following Preferred Qualifications : 2+ year(s) experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation OR equivalent experience. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 month ago
1.0 years
4 - 7 Lacs
Chennai
On-site
Materials Handling Chennai, Tamil Nadu, India Date posted Jul 02, 2025 Job number 1839863 Work site Microsoft on-site only Travel 0-25 % Role type Individual Contributor Profession Supply Chain Discipline Materials Handling Employment type Full-Time Overview As a Microsoft Data Center Inventory & Asset Technician (DIAT), you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries. This opportunity will allow you to deepen your knowledge of inventory management principles, warranty process management, data bearing device destruction and advance your career in the process. Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DIAT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications High School Diploma AND 1+ year(s) experience warehouse/supply chain in an information technology (IT) environment, inventory management, retail, warehouse management, or a related field. OR equivalent experience. Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. While not required, we also look for the following Preferred Qualifications : 2+ year(s) experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation OR equivalent experience. Responsibilities Responsibilities Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations. Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices. This includes information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices following all Service Level Agreements (SLAs) related to RMA warranty process. Leverage process knowledge and best judgment to complete tasks with minimal direct supervision. Maintains a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management (IAM) tasks. Maintains and steward up-to-date and accurate logical information within various inventory management systems (e.g., configuration management databases, asset management repositories). Ensures detailed physical inventory tracking and staging. Help to reconcile and report inventory discrepancies. Performs destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies as necessary. Notifies management about ordering stock shortages. Escalates any issues to management. Comply with security and data management policies. Embody our culture and values. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 month ago
7.0 - 12.0 years
10 - 20 Lacs
Bengaluru
Work from Office
Role & responsibilities 1. Active Directory (AD) Administration: User and Group Management: Administer user accounts, groups, and security policies within Active Directory and Azure AD. This includes creating, updating, and deleting user accounts, as well as managing group memberships and access permissions. Group Policy Management: Develop, implement, and troubleshoot Group Policies to enforce security settings, desktop configurations, and network restrictions for user and computer objects. Domain Management: Maintain the AD domain structure and ensure proper replication between related resources. AD Security: Propose and Implement security measures like password policies, multi-factor authentication (MFA), and other security settings to protect the AD environment. Backup and Recovery: Regularly backup AD databases and ensure disaster recovery plans are in place for AD-related issues. 2. DNS Administration: DNS Server Management: Administer DNS servers. Ensure DNS records for internal and external resources (such as websites and mail servers) are correctly configured. Name Resolution: Manage forward and reverse lookup zones, A records, CNAME records, MX records, and other DNS record types to ensure proper name resolution across the network. Troubleshooting: Investigate and resolve issues related to DNS resolution failures, server misconfigurations, and client DNS-related issues. Integration with Active Directory: Work with DNS and AD integration for domain-joined machines and services, ensuring seamless communication between devices and services in the network. DNS Security: Implement DNSSEC (DNS Security Extensions) and other security protocols to protect DNS traffic from spoofing and other attacks. 3. Office/Microsoft 365 Administration: User Account and License Management: Manage users, groups, and licenses in the Microsoft 365 (formerly Office 365) admin center, including assigning/optimizing licenses to services such as Exchange, Teams, SharePoint, and OneDrive. Email Management (Exchange Online): Administer Exchange Online to ensure proper email flow, mailbox configuration, and troubleshoot issues related to email delivery and spam filtering. Collaboration Tools: Administer and support collaboration tools like Microsoft Teams, OneDrive for Business, SharePoint, and other Microsoft 365 apps, ensuring optimal configuration and access for users. Security & Compliance: Implement security measures such as Conditional Access, Data Loss Prevention (DLP), encryption, and threat protection in Microsoft 365, in consultation with IT Security/CISO. Exposure on Intune End Point Patching/Policies and MDM. Monitoring and Reporting: Utilize Microsoft 365 admin center and PowerShell scripts to monitor and report on system health, usage, and compliance within the Office 365 environment. Backup and Disaster Recovery: Ensure data protection strategies are in place for Office 365 applications, including using third-party backup solutions or built-in tools for archiving and recovering emails, documents, and other user data.
Posted 1 month ago
1.0 years
0 Lacs
Delhi, India
On-site
Job Title: Deskside Support Engineer Experience: Minimum 1 Year Location: Delhi Job Summary: We are looking for a proactive and skilled Deskside Support Engineer to join our IT team in Bangalore. The ideal candidate will have at least one year of hands-on experience in managing and supporting IT infrastructure, including Windows and macOS environments, basic network troubleshooting, and end-user support. Key Responsibilities: • Install, configure, and maintain Windows and macOS operating systems. • Troubleshoot hardware issues related to desktops, laptops, printers, and other peripherals. • Install, update, and patch software applications and security tools. • Provide day-to-day support for Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. • Support system provisioning via Microsoft Intune and Windows Autopilot (basic knowledge required). • Manage user accounts, groups, and permissions using Active Directory. • Assist with system upgrades, data migrations, and routine backups. • Troubleshoot basic network issues (LAN, WAN, Wi-Fi) and VPN connectivity problems. • Perform basic configuration and support of network devices such as routers, switches, and firewalls. • Assist in IP address configuration and network printer setup. • Monitor and maintain network performance at the location. • Respond to IT support tickets, ensuring timely and effective resolution. • Document technical issues, solutions, and IT processes accurately. • Ensure compliance with IT security policies and industry best practices. • Manage IT assets and maintain inventory for your designated location. Preferred Skills: • Strong troubleshooting and problem-solving abilities. • Basic understanding of Firewalls and Layer 2 Switches. • Familiarity with ITSM tools for ticket management. • Ability to work independently and prioritize tasks.
Posted 1 month ago
0.0 - 5.0 years
3 - 5 Lacs
Ranchi, Jharkhand
Remote
Job description Job Title: Technical Support Engineer Experience Level: 1-5 Years Location: Ranchi, Jharkhand Job Summary: We are seeking a skilled and proactive engineer in who can provide Network Support, Windows Desktop Support, Microsoft 365 Infrastructure Support, and Server Administration Support to join our IT support and security team. The ideal candidate will have 1-5 years of hands-on experience in said mentioned support areas. This role is critical in maintaining the stability, security, and performance of our infrastructure. Key Responsibilities: - Monitor, troubleshoot, and support enterprise network infrastructure including LAN/WAN, firewalls, and switches. - Support and maintain security policies, NAT, and VPNs. - Administer and support Cisco switches, VLANs and Wi-fi routers. - Collaborate with cross-functional to provide IT support across time zones. - Maintain network documentation, diagrams, and standard operating procedures. - Provide support for Windows desktop environments, including installation, configuration, and maintenance. - Troubleshoot and resolve hardware, software, and network issues for end users. - Manage and support mobile devices (iOS and Android) using Intune - Support and configure Windows, Apple iOS and Android devices in a corporate environment. - Provide support for Microsoft 365 services including Exchange Online, Teams, SharePoint, OneDrive, and Intune. - Manage user identity and access through Azure Active Directory, including conditional access policies and MFA. - Monitor M365 service health, investigate incidents, and resolve issues using Microsoft 365 Admin Center and PowerShell. - Support hybrid environments integrating on-premises Active Directory with Entra ID. - Collaborate with security teams to enforce compliance, data loss prevention (DLP), and threat protection policies. - Assist in tenant-level configuration, license management, and service adoption strategies. - Administer, monitor, and troubleshoot Windows Server (2012–2022) - Knowledge of Hyper-V - Knowledge in Deploy, configure, and maintain cloud services in Microsoft Azure . - Working with teams on regular system updates, patch management, and vulnerability remediation. - Ensure compliance with company security policies and industry best practices. - Participate in on-call rotation and provide after-hours support as needed. Required Qualifications: - Minimum 1-5 years of experience in network support or administration. - Knowledge with Cisco switches - Proficiency in Cisco switching technologies and basic routing protocols. - Good understanding of TCP/IP, DNS, DHCP, VPN, and network segmentation along with identity federation (e.g., ADFS, SSO). - Experience with network monitoring and diagnostic tools (e.g., Wireshark). - Proficiency in Windows OS (Windows 10/11) and Microsoft Office Suite. - Experience with MDM platforms (e.g., Intune). - Knowledge of iPhone and Android device configuration and support. - - Proficiency in PowerShell scripting for automation and administration tasks. - Experience with Microsoft Endpoint Manager (Intune), and Defender. - Excellent problem-solving and communication skills. Preferred Qualifications: - Graduate in Any Discipline. - Must be a local resident of Ranchi. - Experience with cloud networking (AWS, Azure) is a plus. - Familiarity with ITIL practices and ticketing systems. Job Type: Full-time Pay: ₹300,000.00 - ₹500,000.00 per year Benefits: Health insurance Paid time off Provident Fund Work from home Shift: Day shift Evening shift Night shift Rotational shift Work Days: Monday to Friday Weekend availability Work Location: In person
Posted 1 month ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
At studio+91 at the India Development Center (MSIDC), we work together across a multitude of disciplines: design, research and design engineering, to empower people all over the planet. Our diverse teams are constantly iterating, solving problems and collaborating with product managers, engineers to craft meaningful and relevant product experiences. Studio+91 is ‘microcosm of Microsoft’ with teams working across Edge, Bing, Office, OneDrive and SharePoint, Notes and Tasks, Azure, etc. forming and contributing diverse perspectives to the product experiences. We are looking for a talented designer who exhibits user empathy, big picture focus; and has mature design craftsmanship and problem-solving skills, who will work collaboratively with UX researchers, product managers and engineers while driving design from concept to final implementation. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities You will work with fellow designers, research, product, and engineering teams to define and create relevant, intuitive and beautiful experiences that our customers love. You will conceptualize and design original ideas that bring simplicity and ease of use to complex design issues. You are a conceptual thinker as well as a craftsperson. Your design work is clean, focused and inspiring to others. You will also collaborate with a dedicated and passionate multidisciplinary team to ship high quality experiences, in an agile environment. You must be able to communicate and collaborate across disciplines and articulate your design solutions across the team with a high level of influence and impact. Qualifications Required Qualifications: Bachelor’s degree in industrial design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems). Portfolio showcasing your proficiency in translating research insights into great product experiences, reflecting the synthesis of good visual and interaction design principles. Expertise with Sketch, Figma, Photoshop, and related tools. Experience with prototyping tools (InVision, Flinto, Framer, Processing, Unity, etc.). Preferred Qualifications Passion for design and a strong command of interaction and visual design capabilities. Proven experience in creatively solving hard problems, driving complex design issues across multidisciplinary groups such as engineering, product management, research and marketing; and shipping relevant experiences within deadlines. User-centric approach to design and an understanding of how to apply research insights into design and development of the product experience. Excellent storytelling skills to generate empathy, craft a vision, design for impact, using written and verbal communication, presentation, and organizational skills. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 month ago
2.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Are you passionate about designing and coding high quality product features that are used by millions? Are you interested in owning the product features that ship every week? Do you like working on technology problems that require learning latest tech patterns and deliver on scenarios that impact millions of people on a global scale? Onedrive and Sharepoint team in Microsoft is investing in several core experiences like Onedrive Files and Photos, Sharepoint Lists, Viva Connections that are used by millions of users to get critical work done and we now want to build delightful experiences across web and Microsoft Teams. We believe the modern workspace is underserved by the existing software solutions and these new scenarios will truly create modern collaboration and productivity hub for the workspace for small and large businesses alike. If you want to work in a startup-like environment with the desire to move fast, this may be the team for you. These scenarios have more than 100M MAU so there is great opportunity to learn and create impact at scale. We are looking for exceptional technical leaders to build the product for the next 50M users. It requires us to be both agile and also ship with high quality. If the above excites you, then One drive and Sharepoint team in Hyderabad would like to hear from you! The ideal candidate has should have strong product design, architecture and development skills. As a Software Engineer II , you will be a key member of the engineering team accountable for shipping a complete product feature(s) that succeeds with our customers. Some of the core responsibilities include designing feature, owning and shipping features to end users, writing secure, reliable, scalable and maintainable code. You will gain experience in partnering with other teams for product features that span across teams and geographies, figuring out dependencies and driving them to completion. You should have a solid understanding of the software development cycle. Successful candidates should have ability to ramp up quickly on new technologies, In addition, strong problem solving & debugging skills are necessary. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Works with appropriate stakeholders to determine user requirements for a set of features. Contributes to the identification of dependencies, and the development of design documents for a product area with little oversight. Creates and implements code for a product, service, or feature, reusing code as applicable. Contributes to efforts to break down larger work items into smaller work items and provides estimation. Acts as a Designated Responsible Individual (DRI) working on-call to monitor system/product feature/service for degradation, downtime, or interruptions and gains approval to restore system/product/service for simple problems. Remains current in skills by investing time and effort into staying abreast of current developments that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale. Qualifications Required Qualifications: Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Exemplary CS, design and problem-solving skills, debugging skills with a proven track record of engineering excellence at scale. Experience with web fundamentals, application performance analysis and improvement. Excellent written and verbal communication skills. Curiosity and willingness to learn, share and improve. Proven track record as a strong performer with significant direct technical contribution. Experience in building full stack features on web technologies and frameworks (JavaScript / TypeScript / HTML / CSS / AngularJS / Electron / ReactJS). Other Requirements Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Master's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Working Knowledge of C / C++ / C# / .NET Technologies. Working Knowledge of web services. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 month ago
0.0 - 5.0 years
3 - 8 Lacs
Pune
Work from Office
Hiring for Office 365 || Networking || Active Directory Freshers/ Experienced (Min 1yr exp in International) Must have 1 year Hands on experience of Active Directory ,o365,dns,dhcp,networking Salary up to 4lpa - 8.4lpa + incentives + variables Required Candidate profile Candidates should have strong knowledge & experience in Active Directory, O365, EPS, Microsoft & its products, DNS, DHCP, RFC, OneDrive, etc. (Into International Process) Freshers are also welcome; up to 1 year of tech support experience preferred Job Title: International Technical Support Executive Location: Pune Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs Freshers are welcome; up to 1 year of tech support experience preferred Perks & Benefits: Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call or WhatsApp your resume to HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!
Posted 1 month ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
This role is responsible for managing the end-to-end Retail Business Management Information System (MIS). It involves handling internal communication channels, ensuring adherence to reporting processes and implementing weekly actions based on data insights. Key Deliverables (Essential functions & Responsibilities of the Job): Own and manage all aspects of the MIS and data systems, including report and dashboard generation. Coordinate with cross-functional teams for data collection, reporting, and timely store projects. Lead monthly, quarterly, and annual target setting for sales and key retail performance metrics. Monitor weekly, monthly, and seasonal performance, and circulate actionable insights and reports to stores and leadership. Deliver weekly retail communications, ensuring clarity on actions required. Support ad hoc data requirements with advanced Excel capabilities. Work with tools like SAP, OneDrive, Tableau, Power BI, etc. Key Skills Required: Strong multitasking and time management skills. Self-driven, organized, and goal-oriented. Analytical mindset with the ability to convert data into actionable insights. Proficiency in Microsoft Office Suite, particularly Excel; familiarity with data visualization tools preferred.
Posted 1 month ago
10.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
SharePoint helps millions of people work better together and empowers the biggest companies in the world to solve mission critical problems. We create and operate global scale services to store, secure and manage critical and the most sensitive data on the planet. We have fantastic opportunities and are on the front-line of making many of our next generation architecture investments to deliver exabyte of customer data in the could with amazing performance/scale/reliability, and security capabilities using scalable cloud distributed systems. You will have lot of opportunities to influence the vision, roadmap, architecture and technical design of not only your team but also your partners. If this sounds exciting, come join the OneDrive-SharePoint (ODSP) team as part of Office M365 ecosystem in Hyderabad! Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Towards this vision, we are seeking a strong and highly motivated engineers to disrupt and build next generation of products and take it to the next level: Lead the design/development of software and ensure its quality. Define new components with complete understanding of service interdependencies and limitations. Possess knowledge and is curious to learn more about performance, scalability, enterprise system architecture, and engineering best practices. Create prototypes and proof-of-concepts for iterative development. Work effectively with product development and engineering teams. Actively mentor junior team members. You must be self-driven, curious to learn, proactive, and result-oriented. Qualifications Required Qualifications: Bachelor's Degree in Computer Science or related technical field AND 10+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Working in agile teams with strong customer focus. Experience in Azure, Exchange, or other cloud and distributed systems is a big plus. Other Requirements Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications Bachelor's Degree in Computer Science or related technical field AND 10+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Master's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Good communication and cross group collaboration skills. #SharePointIndia Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 month ago
2.0 years
0 Lacs
India
Remote
Greetings from Sloka IT Solutions (for EU-based requirements) / Kamkon IT Solutions (for India-based requirements). Title -Service Desk Engineer Language - English Location - Anywhere in India Duration - Contractual role Workplace type - Remote Experience - 2+ years Shifts: 24X7 Job Description: - Service Desk Engineer Communication Skills: Good As a Service Desk Engineer, you will serve as the first point of contact for customers seeking technical assistance. Your role will encompass troubleshooting a wide range of technical issues, particularly those related to Microsoft 365 (M365), providing desktop and application support, managing escalated issues, and coordinating with vendors. You will also handle user onboarding and offboarding, as well as laptop/desktop hardware issues. Experience in supporting US-based clients is a key requirement. Key Responsibilities: Incident Management: o Receive and log incoming support requests via phone, email, or ticketing system. o Prioritize and categorize incidents based on severity and impact. o Troubleshoot and resolve complex technical issues related to hardware, software, and network infrastructure. o Escalate unresolved issues to higher-level support teams or vendors as needed. o Document incident resolution steps and knowledge base articles for future reference. Problem Management: o Identify and analyze recurring incidents to determine root causes. o Implement preventive measures to minimize future occurrences of similar issues. o Develop and maintain technical documentation and procedures. Customer Service: o Provide excellent customer service by communicating clearly and effectively with end-users. o Maintain a positive and professional attitude, even under pressure. o Keep end-users informed about incident status and resolution progress. System Administration: o Provide smart hand support whenever possible or coordinate with appropriate personnel for assistance. o Perform troubleshooting using diagnostic techniques and relevant questions to resolve customer issues. o Troubleshoot Wired, Wireless, and VPN Networks, Active Directory, Office applications, and Microsoft 365 components (e.g., SharePoint, Teams, OneDrive, Exchange). o Provide desktop support to end users, including MS Outlook, M365 applications, network/local printers, backups, and desktop/laptop troubleshooting. o Install and troubleshoot Desktop/Laptop Operating Systems and resolve hardware issues. o Manage user onboarding and offboarding processes, including account setup and deactivation. o Offer application support to end users on various software applications, particularly within the M365 suite. o Manage data backups for all users. Qualifications: Bachelor's degree in computer science, Information Technology, or a related field. ITIL qualification is preferable but not essential. IT certifications (e.g., MCP, CompTIA A+, Network+, Security+) are desirable. Experience with ServiceNow, ManageEngine, or other ITSM tools is desirable. Strong knowledge of Active Directory, DHCP, DNS, Windows Server concepts, and Microsoft 365 (including SharePoint, Teams, OneDrive, and Exchange). Proven experience as a help desk technician or in End User Computing Domain as a customer support role (2 to 4 years of experience required). Tech-savvy with working knowledge of office automation products, databases, and remote control. Good understanding of computer systems, mobile devices, and other tech products. Ability to diagnose and resolve technical issues effectively. Proficiency in English with excellent verbal and written communication skills. Strong customer-oriented mindset and problem-solving skills. Must be willing to work in 24x7 environment, primarily during UK and US business hours If interested, kindly share your updated CV with arulkiruthiga@sloka.eu (or) arul.k@kamkon.in
Posted 1 month ago
2.0 - 4.0 years
3 - 8 Lacs
Hyderābād
On-site
Job Title: HR Operations Associate/Executive / Specialist/ Location: Hyderabad About the Role: We are seeking a detail-oriented HR Operations Executive to manage end-to-end HR operational processes, ensuring a smooth employee lifecycle experience from onboarding to exit. This role will also handle critical compliance, payroll coordination, employee engagement activities, and HR systems management. The ideal candidate will have a strong understanding of HR best practices, excellent communication skills, and proficiency in HR software (preferably Keka). Key Responsibilities: Employee Onboarding & Induction · Conduct induction sessions for new hires, introducing company policies, culture, and team structure. · Coordinate software installation and ensure necessary applications are ready on employee devices. · Set up official email accounts, system access, and communication tools like Outlook. · Manage onboarding in Keka: create employee profiles, set up payroll, attendance, leave policies, and track probation. · Maintain accurate and compliant employee documentation. Attendance & Payroll Management · Monitor employee attendance through Keka, processing leaves and Loss of Pay (LOP) accurately. · Handle employment contracts: signing, stamping, and secure storage in OneDrive. · Prepare salary summaries (20th and 25th of each month) to support timely payroll processing. · Review and adjust payroll calculations for final settlements (FNF), bonuses, and leave adjustments. · Send monthly payslips to the payroll team for distribution. Employee Relations & Compliance · Identify and manage absconding cases, initiating necessary disciplinary or legal action. · Conduct monthly awareness sessions on workplace etiquette, leave policies, and company updates. · Manage exit formalities: resignation processing, asset collection, backup of emails and OneDrive data. · Coordinate employee enrollment for medical insurance and manage Pluxee Meal & Rewards cards onboarding and recharges. Employee Engagement & Communication · Track and celebrate employee work anniversaries, coordinate celebrations and gifts. · Send probation confirmation emails post-evaluation to managers and employees. · Foster employee engagement by recognizing key milestones and achievements. HR Compliance & Coordination · Liaise with internal HR (Aparna) and legal teams to manage documentation, payroll, and contract compliance matters. · Ensure HR processes align with company policies and labor law requirements. Requirements: · Bachelor's degree in Human Resources, Business Administration, or related field. · 2-4 years of experience in HR Operations, Onboarding, Payroll Support, and Employee Engagement. · Hands-on experience with HRMS platforms (preferably Keka). · Knowledge of Indian labor laws and HR compliance. · Proficient with Microsoft Office (Excel, Word, Outlook) and OneDrive. · Strong organizational skills with attention to detail. · Excellent interpersonal and communication skills. · Ability to handle sensitive information with confidentiality and professionalism. Why Join Us? · Be part of a dynamic and collaborative HR team. · Opportunity to drive meaningful engagement and employee experiences. · Grow with a company that values innovation, compliance, and people-first culture. Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹800,000.00 per year Benefits: Health insurance Schedule: Day shift Monday to Friday Ability to commute/relocate: Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Please apply only if you are a FEMALE - YES / NO Are you a qualified MBA - HR? YES / NO Experience: HR: 2 years (Required) Work Location: In person
Posted 1 month ago
3.0 years
0 Lacs
Vadodara
Remote
Closing on: Sep 30, 2025 Job Category: Infrastructure & Cloud Services Engineer Department: IT & Networking Job Location: Vadodara | India No of openings: 1 Job Overview The Infrastructure & Cloud Services Engineer is responsible for installing, configuring, and monitoring the companies on premises and cloud infrastructure with a heavy focus on Microsoft Technologies and supporting infrastructure requirements. This Team Member will be responsible for identifying technical deficiencies in designs during daily management, configuring production environments, and partnering with team members to solve technical issues. This team member is expected to perform all responsibilities with a commitment to providing superior service to the core Company’s employees, supported Ventures, and maintaining an atmosphere of teamwork and continuous improvement. The role involves working closely with various stakeholders to obtain and carry out company initiatives. Activities: Manage various medium to large-scale, global, enterprise network topologies including designing, deploying, and maintaining both hyperconverged and standard three tier architecture environments leveraging Microsoft virtualization technologies. Maintain and Deploy Wireless networks for remote buildings and our corporate offices. Manage and deploy cloud infrastructure to support cloud migration and delivery of various technology solutions leveraging the full suite of Microsoft Azure resources. • Support, deploy, and manage Microsoft O365 Messaging and associated technologies. Support and manage Office 365 users & Hybrid Exchange Server Configuration Support, deploy, and manage OneDrive for Business and SharePoint Environments Support and manage Active Directory 2019 and newer. Support and manage key services including but not limited to DNS, DHCP, File Services Support, manage, and deploy Azure Solutions and Services Support, manage, and deploy Microsoft Intune solutions leveraging Autopilot. Demonstrated knowledge in the support of servers and operating systems Windows 2019 and above. Understanding of Veeam or other Backup and Replication technologies Working knowledge of VLANs, IPSEC Tunnels and Protocols, Virtual Networks, and Routing & Switching Understanding of Physical Network Infrastructure, Layer 1 Networking, and Internet Service Providers Partner with internal construction teams and external vendors to track, manage, document, and deliver technical deployments associated with building systems and technologies Ability to partner with Cybersecurity in Incident Response activities and identify root cause, patient zero, and assist with threat remediation. Deploy and Maintain storage area networks. Recommended Items: Endpoint Detection & Response Solutions & Security Incident Event Management Solutions Monitoring & Alerting Platforms Active Directory Administration: AZURE AD & On-Premises + Entra ID Asset Management: Microsoft System Center Configuration Manager & System Center Operations Manager Endpoint Management: Microsoft Intune Microsoft Windows Server Management & Hyper-V Clusters Providing day to day support for physical servers, storage, and networking environments located in company/venture offices and colocation facilities Qualifications and Skills: Bachelor’s degree or Diploma in Computer Science, Information Technology, or related field. Proven 3-5 years of experience as a System Administrator or similar. Proficiency in operating systems Windows Server and virtualization technologies. Strong knowledge of networking protocols, security principles, and IT best practices. Strong hands-on experience on O365 Administration & Backup Configurations & VM. Experience with cloud computing platforms like Azure. Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal abilities. Certifications such as CompTIA Security+, Microsoft Certified Systems Administrator (MCSA), or Cisco Certified Network Associate (CCNA) are desirable. Location : Vadodara (WFO) Job Timings: Initial Night shift for 2-3 Months & post that Rotational Shifts
Posted 1 month ago
0 years
0 Lacs
Delhi, India
On-site
At Forrester, we’re trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That’s why we’re always looking to empower talented individuals to perform at their best every single day. We’re proud of our community of smart people and vibrant voices who come together to do what’s right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future. About This Role: This individual will work alongside a team of recruiters as the “face of Forrester” to incoming candidates. In partnership with another Talent Acquisition Coordinator, this role will be responsible for managing all points of the candidate experience — from scheduling. This position is a great opportunity to learn all the facets of talent acquisition and the talent selection process. Job Description: Using our applicant tracking system (Workday) and Microsoft Outlook, arrange and confirm candidate interviews and presentations with the members of the Forrester interview teams, across time zones and at varying levels. Create and distribute interview materials. Make travel arrangements for the candidate online or utilize our travel vendor and track and process candidate expenses when needed. Build rapport with hiring managers and hiring teams. Represent talent acquisition in cross-functional projects as needed. Maintain a positive and consistent candidate experience and continuously look for ways where we can improve it. Job Requirements: BA or BS degree preferred. Excellent communication skills; transparent, thorough, and timely. Keen attention to detail and strong project management skills. Excellent follow-through skills. The ability to handle multiple priorities simultaneously. The ability to identify opportunities for improvement and drive solutions forward. The ability to build rapport with internal and external clients/candidates. Proficiency in Microsoft (Outlook, Word and Excel, and OneDrive). Passion for learning about business and technology. Discretion around sensitive company information. The ability to work from 8:30pm IST to 5:30am IST We’re a network of knowledge and experience leading to richer, fuller careers. Here, we’re always learning. Whether you want to hone your strengths or discover new ones, Forrester is the place to go for it. It’s a place where everyone is given the tools, support, and runway they need to go far. We’ll be right there beside you, every step of the way. Let’s be bold, together. Explore #ForresterLife on: Instagram LinkedIn Glassdoor Here at Forrester, we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forrester’s recruitment process. If you would like to discuss a reasonable accommodation, please reach out to accommodationrequest@forrester.com. Data Protection The information provided by you in this application will be used for the purposes of recruitment and, for successful applicants only, for personnel administration and management purposes and to comply with the employer’s obligations regarding the retention of employee records. If your application is unsuccessful, Forrester Research, Inc., its subsidiaries, affiliates, and/or service providers (collectively “Forrester”) will retain your personal information on secure file solely to consider you for future recruitment opportunities. By submitting your resume/CV, you consent to Forrester’s retention of the information provided on a secure file for personnel administration and management purposes and/or in order to consider you for future employment opportunities and to the transfer of the information provided to: Forrester’s offices in the US and other countries outside the European Economic Area; and Service providers engaged by Forrester for the purposes of processing applications for employment who may be located outside the European Economic Area.
Posted 1 month ago
7.0 years
0 Lacs
Ahmedabad, Gujarat, India
Remote
Working Days - Fixed 5 Days (Rotational shift) Timings: - 10:00 am to 07:00 pm PST (US Night Shift). Experience: Minimum 7+ years Responsibilities Providing technical support services to customers and internal staff. Analyzing and troubleshooting hardware and software issues. Resolving complex problems related to applications, networks, and systems. Installing, configuring, and maintaining Windows, Linux, and Mac OS. Identifying, diagnosing, and resolving network and system issues. Performing system backups and restores. Monitoring system performance and troubleshooting system errors. Ensuring customer satisfaction by providing prompt and courteous service. Candidate Requirements: ▪ Must be aware of Microsoft technologies such as AD, DNS, DHCP, IIS, FTP, Terminal Server, and application servers. ▪ Must know common networking concepts like IP addressing, VPN, Wi-Fi, LAN, MAN, WAN, SSH, Telnet, Firewall, Printer, etc. ▪ Must know Troubleshooting Laptop, Desktop, Printer, and other hardware. Should be aware of backup & restore technologies, Types of backups, online & offline backup, Server & Client patching, patch management, Windows update, upgrade & downgrade, Software upgrade & downgrade, etc. ▪ Should be aware of system monitor, network monitor, Remote access management, generating & managing reports, MDM Reports, inventory report, A/V reports, Risk intelligence reports, etc. ▪ Should know IT processes, Ticket management, and SolarWinds console management. Remote management tool, etc. ▪ Knowledge of network technologies (i.e., routers, switches, network, and routing protocols, DNS/DHCP) ▪ Knowledge & experience of troubleshooting for O365 admin, SharePoint, Teams, OneDrive, Azure AD. For desktop experience with Outlook, Excel, Teams, mapped drives, Windows 10/11. Company Benefits : 5 days working – Rotational week off. Salary credited on the 3rd of every month. Health Insurance. Accidental Insurance. Life Insurance. Gratuity. ESIC and Provident Fund (eligible employees). Initial one-month free accommodation for outstation employees. Night Cab Drop-off facility (on request-subsidize cost). Work training programs. Rewards C Recognition vouchers. Team outings. Annual get-togethers and many more.
Posted 1 month ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Description Gate, Documentation & Weighbridge Operations Oversee daily activities related to gate management, cargo documentation, and weighbridge operations. Ensure accurate and timely Gate-In/Gate-Out entries for all cargo and vehicles, including scanning and recording of PN-95, ODC, Reefer, Seal Numbers, etc. System Operations Manage operational tasks through platforms such as Capella, YMS (Yard Management System), IMS (Inventory Management System), and WMS (Warehouse Management System). Ensure all activities are correctly captured in systems with zero error. Reports & MIS Prepare and submit daily/weekly/monthly reports to HODs, Customs, Bond Officers, and shipping lines. Maintain TAT (Turnaround Time) reports, exception logs, and miscellaneous reports. Ensure systematic record maintenance in OneDrive and local storage. Customer Service Handle counter-based documentation and billing queries with prompt resolution. Update customer information regularly, including KYC, GST, and PAN, to ensure data accuracy. Ensure high customer satisfaction through professional and proactive service. Department Coordination Liaise with internal departments: HSE, Transport, Security, IT, and Yard Operations to ensure uninterrupted cargo and vehicle flow. Monitor and ensure timely RFID tag entries and follow-ups on equipment-related tasks
Posted 1 month ago
0 years
0 Lacs
Tamil Nadu, India
On-site
Job Description Gate, Documentation & Weighbridge Operations Oversee daily activities related to gate management, cargo documentation, and weighbridge operations. Ensure accurate and timely Gate-In/Gate-Out entries for all cargo and vehicles, including scanning and recording of PN-95, ODC, Reefer, Seal Numbers, etc. System Operations Manage operational tasks through platforms such as Capella, YMS (Yard Management System), IMS (Inventory Management System), and WMS (Warehouse Management System). Ensure all activities are correctly captured in systems with zero error. Reports & MIS Prepare and submit daily/weekly/monthly reports to HODs, Customs, Bond Officers, and shipping lines. Maintain TAT (Turnaround Time) reports, exception logs, and miscellaneous reports. Ensure systematic record maintenance in OneDrive and local storage. Customer Service Handle counter-based documentation and billing queries with prompt resolution. Update customer information regularly, including KYC, GST, and PAN, to ensure data accuracy. Ensure high customer satisfaction through professional and proactive service. Department Coordination Liaise with internal departments: HSE, Transport, Security, IT, and Yard Operations to ensure uninterrupted cargo and vehicle flow. Monitor and ensure timely RFID tag entries and follow-ups on equipment-related tasks
Posted 1 month ago
3.0 years
0 Lacs
Tamil Nadu, India
On-site
Role Overview We are seeking a Senior Associate – M365 L2 to join our team at ToCumulus. This full-time, on-site role is ideal for a professional with over 3 years of experience in Microsoft 365 implementation, migration, and support. The role requires strong technical expertise in M365 services and the ability to handle L2 escalations, guide junior team members, and ensure seamless delivery of M365 solutions for our clients. Key Responsibilities Lead and support the implementation and configuration of Microsoft 365 solutions (Exchange Online, SharePoint Online, Teams, OneDrive, etc.). Handle L2-level support tickets , diagnose issues, and ensure timely resolution with minimal business impact. Plan and execute Microsoft 365 migrations (e.g., on-prem to cloud, tenant-to-tenant), using tools like BitTitan, Quest, or native methods. Collaborate with clients to understand business needs and deliver tailored Microsoft 365 solutions. Maintain and optimize M365 environments, ensuring security, compliance, and performance standards are met. Use PowerShell scripting for administrative automation and troubleshooting. Prepare documentation for configurations, migration plans, and end-user training materials. Keep up with new features and updates in the M365 ecosystem and recommend improvements. Requirements Minimum 3 years of hands-on experience with Microsoft 365 technologies. Strong knowledge of Exchange Online, SharePoint, Teams, OneDrive , and related services. Proven experience in migration projects and M365 implementation. Familiarity with PowerShell scripting and automation in M365 administration. Solid understanding of Microsoft 365 security, compliance , and governance features. Excellent problem-solving, communication, and client-facing skills. Relevant Microsoft certifications (e.g., Microsoft 365 Certified: Enterprise Administrator Expert ) are a plus. Bachelor's degree in Computer Science, IT, or a related field.
Posted 1 month ago
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