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6 years
0 Lacs
Udaipur, Rajasthan, India
On-site
Job Description: Role: IT Project Delivery EngineerExperience Required: 5–6 years (Level 3+ experience)Qualification: MCA/ B.Tech/ B.E/BCALocation: Udaipur (Relocation: Candidate must be willing to relocate to Udaipur, Rajasthan)Salary: 8 to 14 LPANotice Period: 15 days or less We are seeking a skilled IT Project Delivery Engineer to join our team. The ideal candidate will possess a deep understanding of delivering IT implementation and migration projects, focusing on key technologies. As part of our IT team, you will be responsible for ensuring the successful setup, implementation, and migration of systems in the following areas: Technical Skills:Lead implementation and migration projects across various platforms and technologies.Deploy and configure Microsoft Server Technologies (including Server 2016, 2019, 2022).Set up, manage and optimise VMware ESXi and Hyper-V environmentsConfigure and Administer MS 365 Platforms, including SharePoint, OneDrive, and MS Teams.Lead and carry out migration projects, including email, Data and Microsoft server migrations.Carry out P2V and V2V MS Server Migration.Implement Veeam Backup & Replication Technologies for data protection.Configure and maintain Network Firewalls, including Fortigate, Draytek, and Unifi Ubiquiti. Role & responsibilitiesStrong technical expertise in setting up and migrating Microsoft technologies and cloud platforms.Hands-on experience with VMWare ESXi, Hyper-V, and Network Firewall solutions and MS36 suiteSolid understanding of backup technologies, specifically Veeam.Strong problem-solving skills and attention to detail.Excellent communication skills and the ability to work well within a team. Ability to manage multiple projects simultaneously while meeting deadlines. Proven experience in delivering IT implementation and migration projects. Desirable Skills:Certifications in relevant technologies (Microsoft, VMWare, Veeam, etc.). Knowledge of ITIL or other project management methodologies.Experience with cloud-based migrations and infrastructure setup. Job Nature: Full Time
Posted 1 month ago
0 years
0 Lacs
Ahmedabad, Gujarat, India
Hybrid
Position Overview: We are seeking a proactive and service-oriented Technology Operations Support Engineer to join our Technology team. This junior-level role will be based in our office and play a key part in providing day-to-day IT support to internal users, with a particular focus on Microsoft 365 applications and services. You’ll be responsible for helping staff resolve technical issues, supporting user onboarding, and assisting with basic administration of Microsoft tools such as Outlook, Teams, and SharePoint Online. This is a hands-on role suited to someone with foundational experience in IT support and a strong interest in growing their skills in Microsoft 365 and modern workplace technologies. Key Responsibilities: End-User Support (Level 1 / Level 2) • Provide first- and second-line technical support to staff for hardware, software, and connectivity issues. • Troubleshoot common problems with Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive). • Support device setup, user onboarding/offboarding, and account provisioning. • Escalate complex issues to senior members of the technology team as needed. Microsoft 365 Support • Assist with basic user and license management in Microsoft 365 and Azure AD. • Support end-users with common Microsoft 365 tasks, such as mailbox access, Teams permissions, or SharePoint navigation. • Help maintain documentation and FAQs to guide users through common issues and improve self-service. Device and Endpoint Support • Provide hands-on support for Windows laptops, mobile devices, and peripherals. • Assist with updates, security patching, and device compliance checks. • Help implement and maintain endpoint policies through Microsoft Intune under guidance from senior staff. Office Technology Support • Ensure meeting room technology and office hardware (printers, monitors, conferencing equipment) are operational. • Respond to local user issues quickly to minimize disruption and maintain productivity. Technology Housekeeping • Perform regular checks and basic administrative tasks to maintain system performance and security. • Maintain up-to-date asset and user records as part of IT operations best practices. Qualifications: • 1–3 years of experience in a helpdesk or IT support role. • Familiarity with Microsoft 365, including Outlook, Teams, OneDrive, and SharePoint. • Understanding of basic device management, preferably using Microsoft Intune. • Experience with Windows OS and troubleshooting hardware/software issues. • Comfortable supporting users both in person and remotely. Competencies: • Good problem-solving skills and attention to detail. • Friendly, patient, and professional in supporting non-technical users. • Eagerness to learn and develop technical skills further. • Strong communication skills and a team-oriented approach. • Interest in growing a career in Microsoft 365 and cloud technology
Posted 1 month ago
4 - 7 years
4 - 6 Lacs
Pune
Work from Office
Role & responsibilities: Flexibility to work in US shift is essential. Efficiently triage, log, and prioritize support tickets in accordance with established procedures. Ensure all tickets are resolved in a timely manner, adhering to service level agreements (SLAs). Communicate effectively with users to provide updates and solutions to their issues Provide expert technical assistance to employees on a diverse range of software, hardware, and networking issues. Troubleshoot and resolve problems with user devices, including desktops, laptops, printers, and other peripherals. Deliver high-quality support via various channels such as phone, email, and chat. Manage and administer Microsoft 365 applications and services, including Exchange Online, OneDrive for Business, Microsoft Teams, and other collaboration tools. Support users with issues related to Microsoft 365 services, including account management, access permissions, and feature functionality. Monitor and maintain the health of Microsoft 365 services to ensure optimal performance. Provide support for common software applications used within the company, such as Outlook, Microsoft Teams, and Zoom. Assist with software installation, configuration, and troubleshooting to ensure smooth operation and integration with other systems. Set up, configure, and maintain user workstations, laptops, printers, and other network connected devices. Diagnose and resolve issues with printers, copiers, scanners, and other office equipment. Ensure that all hardware and peripherals are functioning correctly and are up to date with the latest software and drivers. Perform routine software updates and installations to maintain system performance and security. Perform regular virus, spyware, and adware scans to ensure the security and integrity of company systems and data. Implement and monitor security measures to protect against potential threats and vulnerabilities. Utilize diagnostic techniques and remote tools to troubleshoot and resolve issues for users who are working off-site or in remote locations. Provide clear instructions and guidance to users during remote troubleshooting sessions. Preferred candidate profile: Bachelors degree in information technology, Computer Science, or Related Field. 5-7 years’ experience as Help Desk/Call Center/IT Technician. Proven experience in an IT support role, with a strong understanding of software, hardware, and networking concepts. Proficiency in managing and supporting Microsoft 365 applications and services. Excellent problem-solving skills and the ability to diagnose and resolve technical issues efficiently. Strong communication skills, with the ability to explain technical concepts to non-technical users. Experience with remote troubleshooting tools and techniques. Knowledge of virus, spyware, and adware protection and removal processes. Ability to work independently and manage multiple priorities effectively
Posted 1 month ago
0 - 2 years
0 Lacs
Mumbai, Maharashtra, India
On-site
About Skybound Wealth ManagementSkybound Wealth Management is a global financial advisory business with employees across the UK, USA, Cyprus, Spain, UAE, India, Malaysia, and Mauritius. We are dedicated to delivering high-quality, personalised financial advice worldwide. Role OverviewWe are seeking a technically capable and proactive IT Administrator to join our team in Mumbai. This stand-alone position plays a vital role in maintaining and supporting the Group’s IT infrastructure, coordinating with departments across all international offices. The role also acts as the primary liaison with our outsourced IT support provider, Microbyte, ensuring service quality and issue resolution. Our IT environment is built on Microsoft Azure and the Microsoft Office suite, including SharePoint and OneDrive, with a mix of laptops and desktops across our operations. Key ResponsibilitiesIT Systems & SupportProvide first-line support to staff across all offices for hardware, software, and access issuesSet up and configure laptops and desktops, ensuring readiness for new starters and role changesManage user accounts, permissions, and licences within Microsoft Azure, Office 365, SharePoint, and OneDriveMaintain device security and enforce company IT and data protection policies Operational CollaborationWork closely with HR and Operations teams on IT requirements for starters, leavers, and internal promotionsEnsure timely provisioning and deactivation of user accounts and equipmentSupport onboarding processes with appropriate IT setup and documentation Service ManagementAct as the main day-to-day point of contact for our outsourced IT provider - Microbyte, ensuring support issues are tracked and resolvedEscalate and follow up on unresolved IT issues through the correct channelsCoordinate small projects or requests with Microbyte, such as system upgrades or configuration changes Asset & Licence ManagementMaintain the IT asset register for hardware and software across all group entitiesTrack and manage software licences and renewalsSupport procurement processes by identifying hardware or licensing needs Documentation & ComplianceMaintain internal IT documentation, including setup guides and process logsAssist in ensuring compliance with local and global data security standardsSupport business continuity efforts and contribute to IT-related risk management RequirementsEssential:3+ years of experience in an IT Administrator or Systems Support roleStrong knowledge of Microsoft Azure, Office 365, SharePoint, and Windows environmentsExperience managing IT assets and software licensingAbility to work independently, manage multiple priorities, and communicate effectively with non-technical stakeholdersFamiliarity with working in a global business setting or supporting remote users Desirable:Experience working with or managing outsourced IT providersExposure to financial services or other regulated industriesUnderstanding of IT compliance, data protection, and cybersecurity principlesIT certifications such as Microsoft Certified: Azure Fundamentals or CompTIA A+ You will benefit from:A basic salary relevant to currentFull support to complete industry certifications and progress your career within the business Skybound Wealth Management is committed to fostering a diverse and inclusive workplace. We welcome applications from all qualified candidates regardless of background.
Posted 1 month ago
0 - 2 years
0 Lacs
Trivandrum, Kerala, India
Role Description Microsoft 365 AdministrationManage Microsoft 365 services, including Exchange Online, SharePoint, Teams, and OneDrive. Oversee user provisioning and deprovisioning in Azure AD. Enforce M365 security policies such as Conditional Access, MFA, and password policies. Troubleshoot M365-related issues (email, authentication, Teams performance, etc.). Monitor service health and updates via the Microsoft 365 Admin Center. Azure AD ManagementConfigure and manage Azure AD users, groups, and roles. Implement and maintain Conditional Access policies. Set up and manage Azure AD Connect and hybrid identity solutions. Ensure Single Sign-On (SSO) and identity federation with third-party applications. Monitor and troubleshoot Azure AD authentication and access issues. Intune & Mobile Device Management (MDM)Deploy and manage Microsoft Intune for endpoint management. Configure and enforce MDM policies for Windows, iOS, Android, and macOS devices. Implement device enrollment processes for both BYOD and corporate-owned devices. Manage compliance policies to uphold endpoint security standards. Deploy software, applications, and updates via Intune. Troubleshoot device enrollment and policy application issues. Security & ComplianceApply Zero Trust security principles across M365 and Azure AD environments. Configure Microsoft Defender for Endpoint, M365 Defender, and Microsoft Sentinel. Implement Data Loss Prevention (DLP), encryption, and data retention policies. Monitor audit logs and security reports for threats and anomalies. Conduct regular security assessments and implement necessary remediations. Automation & ScriptingUse PowerShell to automate tasks across M365, Azure AD, and Intune. Develop scripts for bulk user management, reporting, and policy enforcement. Automate license assignments, compliance reporting, and system monitoring. Incident Management & TroubleshootingDiagnose and resolve authentication, device compliance, and M365 service issues. Collaborate with Microsoft Premier Support for escalated technical problems. Maintain documentation and a knowledge base for troubleshooting and solutions. Governance & Best PracticesDefine and enforce M365 and endpoint management best practices. Conduct training and knowledge-sharing sessions for internal IT teams. Ensure alignment with organizational and regulatory compliance requirements. Skills M365, Azure AD, Intune, Powershell & MDM
Posted 1 month ago
0 - 20 years
0 Lacs
Thiruvananthapuram, Kerala
Work from Office
9 - 12 Years 1 Opening Trivandrum Role description 1. Microsoft 365 Administration Manage Microsoft 365 services, including Exchange Online, SharePoint, Teams, and OneDrive. Oversee user provisioning and deprovisioning in Azure AD. Enforce M365 security policies such as Conditional Access, MFA, and password policies. Troubleshoot M365-related issues (email, authentication, Teams performance, etc.). Monitor service health and updates via the Microsoft 365 Admin Center. 2. Azure AD Management Configure and manage Azure AD users, groups, and roles. Implement and maintain Conditional Access policies. Set up and manage Azure AD Connect and hybrid identity solutions. Ensure Single Sign-On (SSO) and identity federation with third-party applications. Monitor and troubleshoot Azure AD authentication and access issues. 3. Intune & Mobile Device Management (MDM) Deploy and manage Microsoft Intune for endpoint management. Configure and enforce MDM policies for Windows, iOS, Android, and macOS devices. Implement device enrollment processes for both BYOD and corporate-owned devices. Manage compliance policies to uphold endpoint security standards. Deploy software, applications, and updates via Intune. Troubleshoot device enrollment and policy application issues. 4. Security & Compliance Apply Zero Trust security principles across M365 and Azure AD environments. Configure Microsoft Defender for Endpoint, M365 Defender, and Microsoft Sentinel. Implement Data Loss Prevention (DLP), encryption, and data retention policies. Monitor audit logs and security reports for threats and anomalies. Conduct regular security assessments and implement necessary remediations. 5. Automation & Scripting Use PowerShell to automate tasks across M365, Azure AD, and Intune. Develop scripts for bulk user management, reporting, and policy enforcement. Automate license assignments, compliance reporting, and system monitoring. 6. Incident Management & Troubleshooting Diagnose and resolve authentication, device compliance, and M365 service issues. Collaborate with Microsoft Premier Support for escalated technical problems. Maintain documentation and a knowledge base for troubleshooting and solutions. 7. Governance & Best Practices Define and enforce M365 and endpoint management best practices. Conduct training and knowledge-sharing sessions for internal IT teams. Ensure alignment with organizational and regulatory compliance requirements. Skills M365, Azure AD, Intune, Powershell & MDM About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.
Posted 1 month ago
0 years
0 Lacs
Mumbai, Maharashtra
Remote
Role Overview We are seeking a technically capable and proactive IT Administrator to join our team in Mumbai . This stand-alone position plays a vital role in maintaining and supporting the Group’s IT infrastructure, coordinating with departments across all international offices. The role also acts as the primary liaison with our outsourced IT support provider, Microbyte , ensuring service quality and issue resolution. Our IT environment is built on Microsoft Azure and the Microsoft Office suite, including SharePoint and OneDrive, with a mix of laptops and desktops across our operations. Key Responsibilities IT Systems & Support Provide first-line support to staff across all offices for hardware, software, and access issues Set up and configure laptops and desktops, ensuring readiness for new starters and role changes Manage user accounts, permissions, and licences within Microsoft Azure, Office 365, SharePoint, and OneDrive Maintain device security and enforce company IT and data protection policies Operational Collaboration Work closely with HR and Operations teams on IT requirements for starters, leavers, and internal promotions Ensure timely provisioning and deactivation of user accounts and equipment Support onboarding processes with appropriate IT setup and documentation Service Management Act as the main day-to-day point of contact for our outsourced IT provider - Microbyte, ensuring support issues are tracked and resolved Escalate and follow up on unresolved IT issues through the correct channels Coordinate small projects or requests with Microbyte, such as system upgrades or configuration changes Asset & Licence Management Maintain the IT asset register for hardware and software across all group entities Track and manage software licences and renewals Support procurement processes by identifying hardware or licensing needs Documentation & Compliance Maintain internal IT documentation, including setup guides and process logs Assist in ensuring compliance with local and global data security standards Support business continuity efforts and contribute to IT-related risk management Requirements Essential: 3+ years of experience in an IT Administrator or Systems Support role Strong knowledge of Microsoft Azure, Office 365, SharePoint, and Windows environments Experience managing IT assets and software licensing Ability to work independently, manage multiple priorities, and communicate effectively with non-technical stakeholders Familiarity with working in a global business setting or supporting remote users Desirable: Experience working with or managing outsourced IT providers Exposure to financial services or other regulated industries Understanding of IT compliance, data protection, and cybersecurity principles IT certifications such as Microsoft Certified: Azure Fundamentals or CompTIA A+ You will benefit from: A basic salary relevant to current Full support to complete industry certifications and progress your career within the business Skybound Wealth Management is committed to fostering a diverse and inclusive workplace. We welcome applications from all qualified candidates regardless of background.
Posted 1 month ago
8 years
0 Lacs
Chennai, Tamil Nadu
Work from Office
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes. You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs. You'll be the go-to person for our customers who require assistance with highly technical or sophisticated products, as well as for customer installations and training. With your passion for technology, you'll provide world-class support that exceeds customer expectations. As Technical Support, you'll perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers' issues are resolved efficiently and effectively. You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives. You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of – and taking action on the problem. If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team. Your Future at Kyndryl Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond – taking your future to the next level. With Kyndryl, the sky's the limit. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise 8+ years of experience in Power Platform Administration & Governance Manage all Power Platform settings, environments, and administrator privileges. Monitor platform capacity, license usage, and database resources (Dataverse). Implement and enforce Data Loss Prevention (DLP) policies and compliance frameworks. Stay up to date with Microsoft’s continuous platform changes and align configurations accordingly. Establish and maintain governance frameworks ensuring platform compliance with corporate policies and legal regulations. Application Management & Support Monitor and manage Power Apps and Power Automate workflows to ensure optimal performance and availability. Troubleshoot and resolve complex technical issues and incidents promptly. Provide advanced support including escalation coordination with Microsoft Support when necessary. Document processes, resolutions, and best practices to enhance knowledge sharing. Development & Integration Create, optimize, and manage Power Apps and Power Automate flows, including custom connectors and APIs. Integrate Power Platform with Microsoft 365 services (Teams, Outlook, SharePoint, OneDrive), Dynamics 365, SQL databases, and Azure services (Logic Apps, Azure Functions, Key Vault). Support hybrid environments by connecting on-premises data via On-Premises Data Gateway or Power Automate Desktop. Implement security protocols and encryption standards across the platform. Identify and remediate security vulnerabilities in Power Platform components. Ensure adherence to GDPR and other industry-specific compliance requirements. Preferred Technical and Professional Experience Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience. Proven experience (3+ years) in Power Platform administration, including Power Apps and Power Automate. Strong knowledge of Microsoft 365 integration and Azure services related to Power Platform. Experience managing environments, capacity planning, licensing, and governance within Power Platform. Proficiency in PowerShell scripting and automation within Microsoft ecosystems. Solid understanding of data security, compliance (GDPR), and DLP policies. Experience troubleshooting complex Power Platform technical issues and managing escalations with Microsoft Support. Familiarity with ITIL incident and problem management processes. Excellent communication, documentation, and collaboration skills. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 1 month ago
55 years
0 Lacs
Bengaluru, Karnataka
Work from Office
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same. Job Description Primary Skills: Microsoft 365 (O365): Exchange Online SMTP/SMTP Relay: Key Responsibilities: Administer and support Microsoft 365 services , including Exchange Online , MS Teams , SharePoint Online , and OneDrive . Manage and maintain Exchange Online mail flow, mailbox policies, retention policies, and hybrid configurations. Configure and troubleshoot SMTP/SMTP Relay services for internal and external email delivery. Administer Active Directory (on-premises and Azure AD), including user provisioning, group policies, and synchronization. Monitor and support Microsoft Teams for collaboration, meetings, and telephony integration. Implement and maintain security best practices, including MFA, conditional access, and data loss prevention (DLP). Perform regular system health checks, patching, and updates. Provide Tier 2/3 support for messaging and collaboration-related incidents and service requests. Collaborate with security and compliance teams to ensure regulatory and policy adherence. Document procedures, configurations, and troubleshooting steps. Job Description - Grade Specific Runs daily routine checks of experience, captures and alerts on changes. Performs research and base analysis of changes, making recommendations for correction/improvement Skills (competencies) Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Posted 1 month ago
1 - 6 years
4 - 8 Lacs
Pune, Gurugram, Bengaluru
Work from Office
Need min 1yr of relevant experience on paper in International Salary up to 4LPA - 8.4LPA + incentives + variables Location- Gurgaon/ Pune/Bengaluru WFO Excellent comms 18 months of service agreement Call for more details Priya - 8826383009
Posted 1 month ago
10 - 20 years
35 - 40 Lacs
Navi Mumbai
Work from Office
Job Title: M365 Trainer and IT Manager (Dual Role) Location: Lower Parel, Mumbai Employment Type: Full-time Position Overview: We are seeking a dynamic and versatile professional to take on a dual role as an M365 Trainer and IT Manager. This unique position combines leadership of the IT infrastructure and support function with expert-level training and adoption of Microsoft 365 (M365) tools across the organization. The ideal candidate is a proactive IT leader with strong technical knowledge of M365 ecosystems, excellent communication skills, and a passion for driving digital transformation through user enablement and IT excellence. Key Responsibilities: M365 Trainer Responsibilities (Approx. 80%): Develop and deliver engaging training sessions (virtual and in-person) for staff on Microsoft 365 applications including Teams, SharePoint, OneDrive, Outlook, Power Platform, and others. Create training materials such as user guides, quick reference cards, video tutorials, and FAQs tailored to various user levels. Drive M365 adoption by promoting best practices, productivity tips, and new feature rollouts. Assess and measure training effectiveness through surveys, feedback, and follow-up sessions. Stay updated with Microsoft 365 product updates and adjust training content accordingly. Act as a champion for digital workplace technologies and support users in maximizing M365 capabilities. IT Manager Responsibilities (Approx. 20%): Lead and manage the organization's IT operations including hardware, software, network, and security. Oversee IT support services ensuring timely resolution of technical issues across the organization. Administer and optimize M365 environment, Azure Active Directory, and related cloud services. Develop IT policies and best practices, including security protocols, disaster recovery plans, and data protection measures. Manage vendor relationships and evaluate contracts for IT services and products. Plan and execute IT projects including system upgrades, migrations, and digital transformation initiatives. Monitor and report on IT performance metrics and compliance requirements. Lead and mentor IT support staff (if applicable). Qualifications: Bachelors degree in Information Technology, Computer Science, or a related field. Certifications (such as MCT, MCSA, Microsoft 365 Certified: Modern Desktop Administrator Associate) preferred. 5+ years of IT management experience, with at least 2 years focused on M365 environments. Strong expertise in Microsoft 365 suite (Teams, SharePoint, OneDrive, Exchange Online, Power Automate, Power BI, etc.). Proven experience in designing and delivering technical training programs for diverse audiences. Excellent project management, organizational, and leadership skills. Strong problem-solving abilities and a proactive approach to IT service management. Excellent interpersonal and communication skills. Preferred Skills: Experience with Azure, Intune, Endpoint Manager, and security frameworks. Knowledge of ITIL practices and frameworks. Experience in change management or organizational digital transformation initiatives. Ability to simplify complex technical information for non-technical users. What We Offer: Competitive salary and benefits package. Opportunity to shape the digital landscape of a growing organization. A dynamic and collaborative working environment. ,
Posted 1 month ago
2 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Job Description The ideal candidate will be involved in managing the team and projects along with client communication. Moreover, the candidate must have strong interpersonal skills and possess a strong business acumen. Responsibilities Participates in audit preparation as needed.Create ad-hoc reports for various business needsPrepare tax documentsCompile and analyze financial statementsManage budgeting and forecastingCommunication with clientKeeping track of deadlines and tasks mentioned by the clientTask allocation to teamResolving queries of team membersPreparing and reviewing SOPsReview of accountsHandling monthly client meetingsOther duties as required. Software Demonstrated experience performing Accounting functions in applications such as Xero, Zoho Books, QuickBooks Online, QuickBooks desktop, Sage.Proficiency with Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, Teams, OneDrive). Qualifications 4+ years of experience in US Accounting process2+ years experience on managerial role into US Accounting processCA/ CPA preferredExcellent CommunicationFluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
Posted 1 month ago
0 - 2 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Designation: Senior Accounts Executive (US Accounting) Shift Timing:03:00 PM to 12:00 AM (Shift time might vary during daylight saving) Job Location:Drive in road, Ahmedabad (WORK FROM OFFICE ONLY) Job Description The ideal candidate will be involved with preparing financial reports and statements, bank reconciliations, and conducting cyclical audits. Moreover, the candidate must have strong interpersonal skills and possess strong business acumen. Responsibilities Processes account receivable transactions.Processes general ledger reconciliation (cash, prepaid expenses, fixed assets).Assists with basic financial statement preparation and account reconciliations.Participates in audit preparation as needed.Performs basic payroll processing.Completes all appropriate data entry within client financial systems.Other duties as required.Create ad-hoc reports for various business needsPrepare tax documentsCompile and analyze financial statementsManage budgeting and forecasting Software Demonstrated experience performing accounting functions in applications such as Xero, Zoho Books, QuickBooks Online, QuickBooks Desktop, and Sage.Proficiency with Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, Teams, OneDrive). Qualifications 2+ years of experience in the US Accounting processBachelor's degree in accounting or related fieldAbility to interpret and analyze financial statements and periodicalsFluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
Posted 1 month ago
0 - 8 years
15 - 22 Lacs
Andheri, Mumbai, Maharashtra
Work from Office
Job Description We are seeking an experienced Wintel L3 Administrator with strong expertise in Windows Server administration, VMware virtualization , and Microsoft 365 solutions to join our dynamic IT Infrastructure team. The ideal candidate will play a critical role in managing, maintaining, and optimizing enterprise server environments to ensure high availability, performance, and security. Key Responsibilities Windows Server Administration (2012/2016/2019/2022): Manage Active Directory, Group Policy, DNS, DHCP, and File/Print services. Perform patch management, OS upgrades, and server hardening. VMware Administration (vSphere 6.x / 7.x): Configure, maintain, and troubleshoot ESXi hosts, vCenter, clusters, and virtual machines. Manage VM provisioning, resource allocation, and performance tuning. Perform backup/restore and disaster recovery planning for virtualized environments. Microsoft 365 / Exchange Online : Administer Exchange Online mailboxes, distribution groups, and hybrid configurations. Manage Microsoft 365 services — Teams, SharePoint Online, OneDrive, etc. Handle O365 security/compliance policies, mailbox migrations, and license management. Server Security & Compliance : Implement and maintain server security controls (AV, vulnerability management). Ensure compliance with IT policies, audits, and regulatory standards (ISO, GDPR, etc.). Incident & Problem Management (L3 Support): Troubleshoot and resolve complex server, storage, and virtualization issues. Work with vendor support (Microsoft, VMware) for escalations and RCA. Documentation & Automation : Create and maintain SOPs, technical documentation, and infrastructure diagrams. Automate routine tasks using PowerShell and other scripting tools. Required Skills & Qualifications Bachelor’s degree in Computer Science / IT or equivalent. 9+ years of experience in IT infrastructure, focusing on Wintel technologies. Expertise in Windows Server (2012/2016/2019/2022) administration. Strong hands-on experience with VMware vSphere (6.x / 7.x). Deep knowledge of Exchange Online , Microsoft 365 administration , and hybrid environments. Proficiency in PowerShell scripting for automation and administration. Experience in ITIL-based service management (incident/change/problem). Preferred Certifications (optional but valuable) Microsoft Certified: Windows Server Hybrid Administrator Associate Microsoft 365 Certified: Enterprise Administrator Expert VMware VCP-DCV (Data Center Virtualization) ITIL Foundation certification Job Types: Full-time, Permanent Pay: ₹1,500,000.00 - ₹2,200,000.00 per year Benefits: Cell phone reimbursement Flexible schedule Health insurance Life insurance Paid time off Provident Fund Schedule: Fixed shift Rotational shift Education: Bachelor's (Preferred) Experience: Microsoft Windows Server: 8 years (Required) Work Location: In person
Posted 1 month ago
6 years
0 Lacs
Udaipur, Rajasthan, India
On-site
Job Description: Role: IT Project Delivery EngineerExperience Required: 5–6 years (Level 3+ experience)Qualification: MCA/ B.Tech/ B.E/BCALocation: Udaipur (Relocation: Candidate must be willing to relocate to Udaipur, Rajasthan)Salary: 8 to 14 LPANotice Period: 15 days or less We are seeking a skilled IT Project Delivery Engineer to join our team. The ideal candidate will possess a deep understanding of delivering IT implementation and migration projects, focusing on key technologies. As part of our IT team, you will be responsible for ensuring the successful setup, implementation, and migration of systems in the following areas: Technical Skills:Lead implementation and migration projects across various platforms and technologies.Deploy and configure Microsoft Server Technologies (including Server 2016, 2019, 2022).Set up, manage and optimise VMware ESXi and Hyper-V environmentsConfigure and Administer MS 365 Platforms, including SharePoint, OneDrive, and MS Teams.Lead and carry out migration projects, including email, Data and Microsoft server migrations.Carry out P2V and V2V MS Server Migration.Implement Veeam Backup & Replication Technologies for data protection.Configure and maintain Network Firewalls, including Fortigate, Draytek, and Unifi Ubiquiti. Role & responsibilitiesStrong technical expertise in setting up and migrating Microsoft technologies and cloud platforms.Hands-on experience with VMWare ESXi, Hyper-V, and Network Firewall solutions and MS36 suiteSolid understanding of backup technologies, specifically Veeam.Strong problem-solving skills and attention to detail.Excellent communication skills and the ability to work well within a team. Ability to manage multiple projects simultaneously while meeting deadlines. Proven experience in delivering IT implementation and migration projects. Desirable Skills:Certifications in relevant technologies (Microsoft, VMWare, Veeam, etc.). Knowledge of ITIL or other project management methodologies.Experience with cloud-based migrations and infrastructure setup. Job Nature: Full Time
Posted 1 month ago
1 - 4 years
11 - 15 Lacs
Bengaluru
Work from Office
Your Role and Responsibilities Develop and maintain clear, concise documentation for AI Center of Excellence (IBM Infrastructure). Publish comprehensive, customer-facing technical documentation including concept, reference, and task-oriented documentation for product interfaces (UI, CLI, and API). Collaborate with developers, designers, project managers, and support teams to gather technical information and “proactively” document new features and updates. Adhere to IBM style guides, consistently maintaining high-quality standards. Manage GitHub content repositories, ensuring regular updates to reflect service changes, new documentation, and customer feedback. Utilize tools such as Visual Studio Code, Acrolinx, GitHub, Jira, Slack, Figma, OneDrive, and others to communicate with teams and produce documentation. Review and understand source materials to draft initial versions of new or updated features. Host technical reviews and test procedures to ensure that the content is technical accurate. Required education Bachelor's Degree Required technical and professional expertise Required Technical and Professional Experience Strong technical writing skills. Proficiency with documentation languages, tools, and content management systems, such as Markdown and GitHub. Effective communication skillsverbal, written, and oral. Ability to work collaboratively in a fast-paced environment. Skilled in deciphering technical documents and writing from a user perspective, explaining the features in a manner easily understood. Capacity to quickly adapt to new tools in the constantly evolving environment and deliver high-quality work on time. Preferred technical and professional experience Preferred Technical and Professional Experience Knowledge about Cloud technologies and emerging AI trends.
Posted 1 month ago
0 - 10 years
0 Lacs
Bengaluru, Karnataka
Remote
Company Description Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 28,200+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region. Job Description Work Experience Requirements: Lead or support the rollout of Microsoft 365 services across the organization. Act as the SME for all digital workspace components including Microsoft 365, virtual desktops (Citrix/VMware/Azure Virtual Desktop), endpoint management (Intune/Config Manager), and collaboration tools. Define and implement the digital workspace architecture and roadmap aligned with business and IT strategies. Provide expert-level guidance for the integration, configuration, and support of digital workspace platforms. Lead or support projects related to Microsoft 365 rollouts, device management, VDI deployments, and remote work enablement. Work closely with infrastructure, security, and service desk teams to ensure successful solution delivery. Evaluate and recommend digital tools and enhancements based on business needs. Oversee performance monitoring, incident resolution, and change management for digital workspace systems. Define policies for access, device security, data protection, and usage in coordination with cybersecurity teams. Perform regular assessments and health checks of workspace technologies to improve reliability and user experience. Advocate for the end-user by ensuring solutions are intuitive, reliable, and supported by proper training and documentation. Collaborate with internal teams to improve user adoption and digital literacy. Analyze user feedback and usage analytics to optimize the digital environment. Plan and execute M365 migration projects (e.g., Exchange to Exchange Online, file shares to OneDrive/SharePoint). Coordinate with vendors and stakeholders for successful deployment. Configure and manage M365 components, including Exchange Online, Teams, SharePoint Online, Intune, Azure AD, and Defender for M365. Maintain and monitor day-to-day operations of the Microsoft 365 environment. Manage users, licenses, roles, and groups in Microsoft 365 Admin Center and Azure AD. Configure policies and compliance settings using Microsoft Purview and Security & Compliance Center. Handle escalated support issues, troubleshooting and resolving service-related incidents. Monitor service health, performance, and ensure system availability. Implement and manage data loss prevention (DLP), multi-factor authentication (MFA), conditional access policies, and other security features. Work with IT Security teams to ensure compliance with organizational and industry standards. Develop documentation, guides, and training material for end-users. Conduct training sessions to drive adoption of M365 collaboration tools. Provide guidance on best practices and efficient use of Microsoft 365 apps. Required Qualifications Bachelor’s degree in computer science, Information Technology, or related field. 8-10 years of experience with Microsoft 365 implementation and administration. Deep expertise in Microsoft 365 (Teams, SharePoint, OneDrive, Exchange Online), Intune, Azure AD, and endpoint lifecycle management. Experience with VDI technologies (Citrix, VMware Horizon, or AVD). Proficient in PowerShell scripting and automation. In-depth knowledge of Microsoft 365 platform, including Exchange Online, SharePoint Online, Teams, OneDrive, Intune, and Azure AD. Experience with PowerShell scripting for automation and administration. Familiarity with M365 licensing, service management, and support models. Preferred Qualifications Microsoft certifications (MS-102, MS-700, MS-500, AZ-104, MD-102). Experience with hybrid environments and on-premises AD synchronization (AAD Connect). Knowledge of Microsoft Defender for Endpoint, Purview, or Microsoft Sentinel. Knowledge of Zero Trust, Conditional Access, and endpoint security policies. Experience with mobile device management (MDM) and bring-your-own-device (BYOD) strategies. Understanding of ITIL or service management processes. Qualifications Educational qualification: BE, BTech, BCA, BSc (IT) MCA, MBA (IT) and MSc(IT)
Posted 1 month ago
- 5 years
4 - 8 Lacs
Pune, Bengaluru, Delhi / NCR
Work from Office
Job description Job Title: International Technical Support Executive Location: Pune , Gurgaon , Bangalore Salary: 3 LPA 8 LPA Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs Freshers are welcome; up to 1 year of tech support experience preferred Perks & Benefits: Competitive salary (3 LPA 8 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call or WhatsApp your resume to HR Ankita : +91 8840819455 Email: ankita02.hiresquad@gmail.com Please share this opportunity with friends who are actively looking for jobs!
Posted 1 month ago
4 - 6 years
6 - 16 Lacs
Mumbai
Work from Office
Job Overview: We are seeking a skilled and experienced PowerApps Developer to join our team. As a PowerApps Developer, you will be responsible for designing, developing, and implementing PowerApps solutions to meet the organization's needs. You will collaborate with cross-functional teams, including business analysts and stakeholders, to gather requirements and translate them into efficient and user-friendly applications. The ideal candidate will have a strong understanding of PowerApps, Microsoft Power Platform, and related technologies Job Description: Carry a role of BA in understanding requirements from the stakeholders Develop new PowerApps using Model-driven and Canvas, and ensuring the developed applications are scalable, maintainable, and performant. Manage mobile based functions of Power Apps like push notifications, light/dark mode, deep links, responsive layout etc. Use various data types like rich text, attachments, video, images, hyperlinks, embedded content etc. Seamlessly integrate PowerApps with other systems and data sources like Dataverse, SharePoint, OneDrive, SQL, CDS User Documentation and training for User after delivering PowerApps Develop Power BI reports, & dashboards Integrate Power BI into PowerApps Integrate APIs with PowerApps Integrate with Power Automate to develop triggers & functions Develop custom reusable components Test and troubleshoot PowerApps applications to identify and resolve issues or bugs Collaborate with business analysts and stakeholders to gather and understand application requirements. - Education Qualification: Bachelor's degree in computer science, information technology, or a related field (or equivalent experience) or Any graduate. Total Experience: 2-5yrs. Ready to work permanently in 2nd shift (12:30 pm to 9:00 PM) to get 3-4 hours to coordinate with US Office. Proven experience as a PowerApps Developer or similar role. Strong problem-solving and troubleshooting skills Excellent communication and collaboration skills. Ability to work as an individual contributor in a highly dynamic environment. Knowledge of HTML language & PL-900 is a plus.
Posted 1 month ago
5 - 10 years
8 - 9 Lacs
Hyderabad
Work from Office
Job Title: Team Leader Technical Support (Office 365 & Windows) Location: Hyderabad Experience Required: 4 8 years (Minimum 1–2 years in a Team Leader role on-papers) Job Type: Full-time | Rotational Shifts | Work from Office Job Description: We are seeking a dynamic and experienced Team Leader – Technical Support to manage a team of support professionals handling Office 365 and Windows-related issues for global customers. The ideal candidate should have strong leadership capabilities, hands-on technical knowledge, and experience working in a BPO or service desk environment. Key Responsibilities: Lead, coach, and mentor a team of 10–15 technical support agents. Oversee day-to-day operations and ensure team targets are met (AHT, CSAT, FCR, etc.). Manage escalations and provide resolution for complex Office 365 and Windows OS issues. Conduct regular performance reviews, feedback sessions, and training. Coordinate with quality and workforce teams to improve service delivery. Monitor call/ticket volumes, ensure SLA compliance, and report key metrics to management. Maintain documentation and contribute to knowledge base updates. Required Skills: Strong knowledge of Office 365 (Outlook, Teams, OneDrive, Exchange Online) Solid understanding of Windows OS (Windows 10/11 – configuration and troubleshooting) Experience in handling customer escalations and resolving high-priority incidents. Excellent communication, team handling, and analytical skills. Proficiency in ticketing tools (e.g., ServiceNow, Zendesk) and remote support tools. Preferred Qualifications: Bachelor’s degree in IT/CS or related field. Certifications like MCSA – Office 365, Microsoft 365 Certified, or ITIL Foundation. Prior experience in a technical support BPO process is mandatory. Immediate Joiners Preferred If aligned with the requirement call Anumeha @ +91 6376649769 Send resume to anumeha@manningconsulting.in
Posted 1 month ago
7 - 12 years
10 - 20 Lacs
Hyderabad
Work from Office
Job Title: Senior Microsoft 365 Collaboration Engineer Job Summary: We are looking for a highly skilled and experienced Senior Microsoft 365 Collaboration Engineer to join our team. The ideal candidate will be a team leader who is responsible for designing, implementing, and managing collaboration solutions within the Microsoft 365 suite. This role requires a deep understanding of Entra ID, Microsoft 365 collaboration tools, including Teams, SharePoint Online, Exchange Online, OneDrive and Power Platform tools as well as strong problem-solving and communication skills. Key Responsibilities: Design and implement collaboration solutions using Microsoft 365 tools to support business requirements. Manage and maintain Microsoft 365 collaboration services, including Teams, SharePoint Online, Exchange Online, OneDrive, Power Tools and EntraID. Configure cross-tenant synchronization and manage multiple tenants effectively. Require deep knowledge of Entra Identity and Exchange Identity. Provide technical support and troubleshooting for Microsoft 365collaboration-related issues. Collaborate with cross-functional teams to ensure seamless integration of Microsoft 365 collaboration services. Develop and maintain documentation for Microsoft 365 collaboration configurations and procedures. Qualifications: Bachelor's degree in computer science, Information Technology, or a related field. Minimum of 5 years of experience in managing and implementing Microsoft 365 collaboration solutions. Strong knowledge of Microsoft 365 collaboration tools, including Teams, SharePoint Online, OneDrive, and Yammer. Working knowledge of managing multiple tenants and configuring cross-tenant synchronization. Experience with PowerShell scripting and automation.
Posted 1 month ago
0 - 2 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Designation: Senior Accounts Executive (US Accounting) Shift Timing:03:00 PM to 12:00 AM (Shift time might vary during daylight saving) Job Location:Drive in road, Ahmedabad (WORK FROM OFFICE ONLY) Job Description The ideal candidate will be involved with preparing financial reports and statements, bank reconciliations, and conducting cyclical audits. Moreover, the candidate must have strong interpersonal skills and possess strong business acumen. Responsibilities Processes account receivable transactions.Processes general ledger reconciliation (cash, prepaid expenses, fixed assets).Assists with basic financial statement preparation and account reconciliations.Participates in audit preparation as needed.Performs basic payroll processing.Completes all appropriate data entry within client financial systems.Other duties as required.Create ad-hoc reports for various business needsPrepare tax documentsCompile and analyze financial statementsManage budgeting and forecasting Software Demonstrated experience performing accounting functions in applications such as Xero, Zoho Books, QuickBooks Online, QuickBooks Desktop, and Sage.Proficiency with Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, Teams, OneDrive). Qualifications 2+ years of experience in the US Accounting processBachelor's degree in accounting or related fieldAbility to interpret and analyze financial statements and periodicalsFluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
Posted 1 month ago
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