India - Hyderabad JOB ID: R-202463 LOCATION: India - Hyderabad WORK LOCATION TYPE: On Site DATE POSTED: Nov. 27, 2024 CATEGORY: Information Systems Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. What you will do Let’s do this. Let’s change the world. In this vital role you will work for the Manager of Endpoint Security, in direct support of the global endpoint management group. This position will provide essential services that enable us to better pursue our mission. Amgen is searching for a Specialist Security Engineer covering Email and Data Loss Prevention (DLP) technologies. This role will work for the Manager of Data Security in direct support of the global email management group. This position will provide essential services that enable us to better pursue our mission. Specialist Security Engineers operate, lead, and improve Amgen’s email security and email DLP solutions. In our Data Security team, they will identify emerging risks related to changes in communications technologies, advise management, and develop technical remediations to address those risks. Specialists lead the development of processes and procedures for multiple solutions which enable business units to identify and remediate data exposures. They run multiple projects simultaneously to implement and improve the data security protections and use advanced analytics to demonstrate success. This engineer will play a key role in educating technologists and business leaders about the security strategies that both protect and enable business processes related to cloud data handling. Let’s do this. Let’s change the world. In this vital role you will: Designs, operates, maintains, and enhances capabilities for the technical systems that ensure protection of email for all Amgen global operations. Identifies new risk areas for data and plans controls to mitigate those risks. Researches new technologies, processes, and approaches based on industry practices and recommends future plans for data protection. Includes developing and implementing the roadmap for migrating DLP & email controls into the cloud. Authors procedures and guidelines and advises on policies related to email and data protection requirements and remediation or investigation of violations. Develops and conducts training on email protection technologies for operations staff. Educates business leadership about data risk. Consults to other technology groups on email protection strategies and recommends appropriate points of both technical and process integration. Partners with the Manager of Data Security to collaborate closely with legal and human resources leadership on violation remediations. Collaborates with cloud strategy leaders and business unit leadership to ensure that email and data protection are incorporated by design into new business projects. Collaborates with Data Security Engineers to integrate data protection technology into the operations of traditional Data Loss Prevention operations. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Doctorate degree OR Master’s degree and 4 to 6 years of Information Security or Information Technology experience OR Bachelor’s degree and 6 to 8 years of Information Security or Information Technology experience OR Diploma and 10 to 12 years of Information Security or Information Technology experience Preferred Qualifications: Familiarity with one or more security frameworks, especially in regulated environments. Holds or is actively seeking one or more security related certifications, preferably with a focus on cloud technologies or data protection. Proficiency specifying requirements for technical systems, as well as designing, implementing, and operating those systems. Expertise in global IT operations, including an understanding of regulatory and cultural differences encountered when dealing with international peers and customers. Demonstrated competence maintaining email systems and applications on Windows, MacOS & iOS based operating systems. Skill with elements of the O365 services, including hosted and on-prem exchange, Azure Information Protection (AIP), Microsoft Information Protection (MIP), Microsoft 365 Security, Microsoft Defender for Office 365, Microsoft Defender for Endpoint, and related security and compliance features. Basic capabilities with programming or scripting languages. Skill with elements of the O365 services, including hosted and on-prem exchange, Azure Information Protection (AIP), Microsoft Information Protection (MIP), Microsoft 365 Security, Microsoft Defender for Office 365, Microsoft Defender for Endpoint, and related security and compliance features. Understanding of mail technologies from a security perspective including the security risks associated with mail and collaboration tools. Experience deploying and configuring related M365 applications such as OneDrive, Teams, Defender and SharePoint Online Good-to-Have Skills Experience crafting the basic cryptographic controls associated with email protection. Working knowledge of programming or scripting languages such as Powershell Experience with project management workstream leadership, preferably using Agile methodology Deep knowledge of the principles of Data Protection, including availability, integrity, and confidentiality of data. Work Hours This position requires you to work from 2:00pm to 10:00pm IST. Professional Certifications: Systems Security Certified Practitioner (SSCP) or Security+ SANS Certifications Soft Skills: Excellent analytical and troubleshooting skills Highly motivated and able to work effectively under minimal supervision Strong written and verbal communication skills in English Successful management of multiple priorities Effective working with global, virtual teams Team-oriented, placing priority on the successful completion of team goals Thrive What you can expect of us As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. for a career that defies imagination In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us. careers.amgen.com Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Job Category: Non - Faculty Job Type: Full Time Required Experience: 1-2 Years Job Location: Gurugram Desired Candidate Profile: Job Title: Office Assistant – KEIC About us K.R. Mangalam University is the Best University in Gurgaon, dedicated to nurturing the educational journey of ambitious students and encouraging their passions. We foster a culture of innovation and intellectual exploration, empowering students to generate fresh ideas and embark on a path of profound learning and personal growth. Our approach to education is multidisciplinary, ensuring a comprehensive and balanced educational experience. We are the most credible University in Gurgaon that puts great emphasis on practical knowledge, industry exposure, and research-driven learning methodologies. Skills Required: Excellent communication skills (written & oral) Knowledge of Excel – Advance Excel (Must) Drafting Skills Storing data / Handling data Google sheet knowledge Onedrive knowledge Job Description: Good in Adcance Excel. Knowledge of MS Office. Ensure accuracy and timeliness of reports/delivery sent. Good Interpersonal skills. Exemplary ability to meet deadlines. Ability to mangage data. Have good knowledge about google sheet and onedrive Note : We need Immediate joiners.

About Company : Our client is a trusted global innovator of IT and business services. They help clients transform through consulting, industry solutions, business process services, digital & IT modernization and managed services. Our client enables them, as well as society, to move confidently into the digital future. We are committed to our clients’ long-term success and combine global reach with local client attention to serve them in over 50 countries around the globe. Job Title: M365 Tools Manager Location: Gurugram Experience: 10+ yrs. Job Type : Contract to hire. Notice Period:- Immediate joiners. Mandatory Skills: Experience: 10 to 14 years of hands-on experience in ( Active Directory | M365 Management | Hybrid Exchange | Teams | Vendor management ) We are seeking experienced M365 tools, AD, and SSO Manager to lead the design, implementation, and management of our Microsoft-based solutions. The ideal candidate will have hands-on technical experience with M365 tools, Active Directory, and Single Sign-On (SSO) solutions, as well as design and architecture exposure. The successful candidate will be responsible for managing the day-to-day operations of our Microsoft-based solutions, ensuring high availability, scalability, and security. Professional Skills Ability to build relationships and credibility with business users quickly. Ability to create and deliver technical presentations and training. Confidence to hold difficult conversations at all levels of an organization. Ability to learn new technologies quickly through self-learning. Excellent organization and planning skills. Agile Methodologies: Experience implementing Agile principles, fostering a culture of continuous integration, continuous delivery, and continuous improvement. Work together with an assortment of characters from the operations and development teams to create a story about smooth cooperation. Identify and implement opportunities to improve the end-user experience and/or system processes Technical Skills and Responsibilities. Office 365 Active Directory, SSO, Office 365 Architecture: Design and oversee Exchange Online, SharePoint, Teams, OneDrive, and Intune implementations. Active Directory & Azure AD: Architect hybrid identity solutions, including domain controllers, Group Policy Objects (GPOs), and Azure AD Connect. Single Sign-On (SSO)/ OAuth :- Develop and manage SSO solutions for enterprise applications, ensuring seamless authentication. DNS & Network Security: Architect DNS resolution strategies, optimize domain configurations, and troubleshoot network-related identity issues. RADIUS Authentication: Design and implement RADIUS-based authentication for VPN, Wi-Fi, and remote access. Security & Compliance: Define identity security best practices, including Multi-Factor Authentication (MFA), Conditional Access, and Zero Trust principles. Automation & Monitoring: Utilize PowerShell, Azure Automation, and identity analytics for proactive monitoring and automation. Ensuring the operational health of the One Drive, SharePoint online environment including security, availability, performance, interoperability and reliability Maintenance, and sustainment of additional complementary functionality for customer sub-sites, lists, libraries, and content Administer and support an enterprise-level Microsoft Exchange infrastructure Troubleshoot exchange-related issues when alerted by monitoring software Hands-on Experience in Planning, Design & Deployment of Exchange, Exchange Online, Windows PowerShell for automation of day-to-day administrative and Office 365 configuration tasks. Expertise in Office 365 security and compliance technologies including retention policy, Data Loss Prevention, AIP data encryption and advanced eDiscovery. Develop and support Identity & access management solution Experience in the consolidation & separation of the Microsoft 365 tenant Experience in managing and troubleshooting Mail Flow, routing, connectors, Transport Rules etc. Manage M365 licenses, policies, and security configurations. troubleshoot and resolve user access and application-related issues. Tool specific expectations: M365 tools Design, develop, and deploy M365 tools, including Microsoft Teams, OneDrive, and Office 365* Configure and manage M365 tool environments, including tenant settings, policies, and permissions Develop and maintain M365 tool governance policies and procedures Active Directory Design, implement, and manage Active Directory infrastructure, including domain controllers, forests, and domains Configure and manage Active Directory objects, including users, groups, and computers Develop and maintain Active Directory governance policies and procedures Single Sign-On (SSO) Design, implement, and manage SSO solutions, including Azure Active Directory (AAD) and Active Directory Federation Services (ADFS) & O’Auth Configure and manage SSO environments, including identity providers, service providers, and relying parties Develop and maintain SSO governance policies and procedures General IT: End-user support and training for hardware and software Training and educating end-users on O365 capabilities and collaboration tools (OneDrive, SharePoint, OneNote, Outlook, Yammer, MS Stream, MS TEAMS, MS Forms etc) New user setup and orientation including installing and configuring workstations, software, telephone services, network printing, etc. Provide tier 2 and tier 3 support and trouble shooting Operational Security, Maintenance and Governance Troubleshoot various Office 365 issues including connectivity and mobility Responsible for logical and physical controls of the company’s IT system by providing, every quarter, documented assurance that access to computer resources (data, equipment and facilities) is reasonable and restricted to authorized individuals Perform software upgrades and patches (bios, firmware upgrades, etc.). Conduct routine monitoring and analysis to include Audit Log Reports evaluation, system and storage utilisation reports, site and system usage, growth reports, and manage site collection quota settings Show more Show less

Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide and we are looking for passionate, high-energy engineers to help achieve that mission. Are you seeking an opportunity to work on delivering silicon solutions that have a planet-scale impact? The Data Processing Unit (DPU) team within the Azure Hardware Systems & Infrastructure group is seeking a Senior Silicon Silicon Engineer for ASIC verification. You will join our front-end silicon team and be responsible for delivering cutting-edge, high performance, low power, scalable and programmable DPU silicon. As a Silicon Engineer - ASIC verification in the Data Processing Unit team you will be validating silicon to solve complex problems in a datacenter. You will interact with the architecture team to develop a programmable silicon implementation. This position is expected to be highly visible and impactful. The vast breadth of domains required to build our DPU silicon gives the perfect opportunity to experience different areas of expertise. The depth required to solve complex engineering problems utilizes your experience and provides you with the perfect platform to shine and grow to the next stage in your career. Responsibilities As a Silicon Engineer in the Data Processing Unit team you will be validating silicon to solve complex problems in a datacenter. Lead key components of functional validation of complex ASIC SOC using UVM/C test bench Perform Pre-Silicon SoC verification, Post-Silicon/FPGA validation by defining testing strategies Work with Cross functional teams, Architecture, Design, Verification, Partner teams for project execution and also influence next generation designs Develop Test plan, C tests and infrastructure to complete functional validation of complex design and report bug/issues Running tests, debugging failures, creating stress and performance scenarios to meet test plan goals Actively participate in chip bring up and write test firmware to support various teams Innovate to improve validation efficiency through methodologies and tools Demonstrate Microsoft core values: Customer Focus, Adaptability, Collaboration, Growth Mindset, Drive for Results, Influence for Impact, Judgement, and Diversity & Inclusion Qualifications 3+ years of related technical engineering experience OR Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or related field AND 3+ years technical engineering experience or internship experience OR Master's degree in Electrical Engineering, Computer Engineering, Computer Science, or related field AND 2+ years technical engineering experience or internship experience OR Doctorate degree in Electrical Engineering, Computer Engineering, Computer Science, or related field. 3+ years of experience in pre-silicon validation with a proven track record of delivering high performance Network switches/accelarators, Central Processing Unit (CPU), Vector processors and Graphics Processing Unit (GPU’s) or relevant experience. Experience in UVM/C verification methodology Other Qualifications Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. Preferred Qualifications Proven track record with the definition and development of complex SoCs. In depth understanding of processors and peripheral interconnect bus protocols and architectures Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

Manage and configure SharePoint 2016 environments, ensuring optimal functionality and user experience. You will handle site creation, permissions, and document management processes. Expertise in SharePoint administration and troubleshooting is required.

Introduction Mission The Infrastructure AI Center of Excellence (COE) is a dedicated team of technical professionals focused on leveraging AI to empower IBM Infrastructure employees to be more effective in their jobs or improve customer's experience when they interact with IBM. We along with the AI Guild serves as a vehicle for knowledge sharing, collaboration, & skill development related to AI. Our core objectives are VELOCITY and SAFETY. We want to help roll out AI projects as quickly as possible, while also ensuring that they are done safely and while operating within the guardrails for AI usage within IBM. Your Role And Responsibilities Your Role and Responsibilities Develop and maintain clear, concise documentation for AI Center of Excellence (IBM Infrastructure). Publish comprehensive, customer-facing technical documentation including concept, reference, and task-oriented documentation for product interfaces (UI, CLI, and API). Collaborate with developers, designers, project managers, and support teams to gather technical information and “proactively” document new features and updates. Adhere to IBM style guides, consistently maintaining high-quality standards. Manage GitHub content repositories, ensuring regular updates to reflect service changes, new documentation, and customer feedback. Utilize tools such as Visual Studio Code, Acrolinx, GitHub, Jira, Slack, Figma, OneDrive, and others to communicate with teams and produce documentation. Review and understand source materials to draft initial versions of new or updated features. Host technical reviews and test procedures to ensure that the content is technical accurate. Required Technical And Professional Expertise Required Technical and Professional Experience Strong technical writing skills. Proficiency with documentation languages, tools, and content management systems, such as Markdown and GitHub. Effective communication skills: verbal, written, and oral. Ability to work collaboratively in a fast-paced environment. Skilled in deciphering technical documents and writing from a user perspective, explaining the features in a manner easily understood. Capacity to quickly adapt to new tools in the constantly evolving environment and deliver high-quality work on time. Preferred Technical And Professional Experience Preferred Technical and Professional Experience Knowledge about Cloud technologies and emerging AI trends. Show more Show less

Job description: Job Description Job Title: File Share Services & One Drive Admin Linked to Role Level: Level 3/4 JOB PURPOSE Responsible for the daily operations of the Home Drives (H) and Share Folders (G, I) together with DSF management and global File Share infrastructure area , its delivery in accordance with customer Service Level Agreements and in line with industry best practice in support of on-going operations and projects. Support the OneDrive migrations and movements of data Act as a central point of contact within the File Servers migrations . Support migration to cloud technology and upgrades Windows 2003, 2008 Act as a central point of contact within the offshore area for Data Management for File Sharing and DSF links Help to define standards and policies for new and existing File Servers related technologies Provide 3rd level support for the File Services (FS) and have overview of supporting components (i.e. – AD, DFS, NetApp, Wintel, File Servers, etc.). Provide onboarding and trainings for 2nd level support ͏ Major Accountabilities Ensures that all supporting components of the service, including any associated SLAs, OLAs and UCs are aligned and managed as an integrated service. Monitors, reviews and reports performance against the SLA/OLA service and/or portfolio. Implementation and post-installation responsibilities include technical consulting to user community and providing solutions to software problems. Support and be responsible for defined system administration activities on an allocated/defined system or environment. Support and improve system environment and services (sizing). Supports the File Share Offshore Improvement Activities and recommends areas of improvement EXPERIENCE More than 12 years of IT experience in operations and system management tasks More than 5 years’ proven experience with administering File Shares and Microsoft Active Directory and related technologies (i.e. – WINS, DFS, PowerShell, etc.) More than 3 year experience supporting a globally environment and migrations ͏ Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

At Genpact, we don't just adaptto change we drive it. AI and digital innovation are redefining industries andwere leading the charge. Genpact’s AI Gigafactory, our industry-firstaccelerator, is an example of how were scaling advanced technology solutions tohelp global enterprises work smarter, grow faster, and transform at scale. Fromlarge-scale models to agentic AI, our breakthrough solutions tackle companiesmost complex challenges. If you thrive in a fast-moving,tech-driven environment, love solving real-world problems, and want to be partof a team that’s shaping the future, this is your moment Genpact (NYSE: G) is an advancedtechnology services and solutions company that delivers lasting value forleading enterprises globally. Through our deep business knowledge, operationalexcellence, and cutting-edge solutions we help companies across industries getahead and stay ahead. Powered by curiosity, courage, and innovation, our teamsimplement data, technology, and AI to create tomorrow, today. Get to know us atgenpact.com and on LinkedIn, X, YouTube, and Facebook. Invitingapplications for the role of Process Associate – Underwriting / BrokerTechnical Support Specialist Yourrole will require you to utilize your skills to process transactions for theUnderwriting / Broker Support Teams. You will require to the processing withexpected accuracy and within the expected timelines as per the businessrequirement. Responsibilities Transaction processing for Broker support team (Wholesale ops) Monitor and attend to requests via service platforms that require action in a timely manner Responsible to comprehend, good customer service attitude to clearly articulate the resolution. Responsible to balance dynamic volumes of workloads and to reach targets and deadlines on a timely basis. Ensure repository of record is accurate and current to ensure outputs and client deliverables will be produced according to guidelines and policy detail. Operational support with multiple activities for client service teams Perform necessary activities to support broking teams in collaborating with account management to initiate a renewal, preparing and submitting marketing proposals to underwriters, processing endorsements and Policy Checking requests Qualificationswe seek in you! MinimumQualifications Graduate with an excellent interpersonal, communication and presentation skills, both verbal and written Should understand Basics of Insurance (if experienced) Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation. Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote) Proficient in English language- both written (Email writing) and verbal A strong attention to detail; analytical skills and the ability to multi-task are important PreferredQualification and Experience Candidate having Broker (US P&C insurance) experience would be an asset A strong attention to detail; analytical skills and the ability to multi-task are important Ability to work collaboratively as a key member of a team and independently with minimum supervision Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure Why join Genpact? * Be a transformation leader Workat the cutting edge of AI, automation, and digital innovation * Make an impact Drive change forglobal enterprises and solve business challenges that matter * Accelerate your career Gethands-on experience, mentorship, and continuous learning opportunities * Work with the best Join140,000+ bold thinkers and problem-solvers who push boundaries every day * Thrive in a values-drivenculture Our courage, curiosity, and incisiveness - built on a foundation ofintegrity and inclusion - allow your ideas to fuel progress Come join the tech shapers andgrowth makers at Genpact and take your career in the only direction thatmatters: Up. Lets build tomorrow together Genpact is an Equal OpportunityEmployer and considers applicants for all positions without regard to race,color, religion or belief, sex, age, national origin, citizenship status,marital status, military/veteran status, genetic information, sexualorientation, gender identity, physical or mental disability or any othercharacteristic protected by applicable laws. Genpact is committed to creating adynamic work environment that values respect and integrity, customer focus, andinnovation. Furthermore, please do note thatGenpact does not charge fees to process job applications and applicants are notrequired to pay to participate in our hiring process in any other way. Examplesof such scams include purchasing a 'starter kit,' paying to apply, orpurchasing equipment or training.

Position Title: ICT Officer – Office 365 & Client Support Reports To: Head of Corporate Services / ICT Manager Location: Currently Remote Employment Type: Full-Time Position Purpose The ICT Officer is responsible for managing and maintaining the organisation’s internal Office 365 environment, ensuring availability, security, and efficient use across teams. This role also involves providing ICT support to external clients on a case-by-case basis, including troubleshooting, user training, and integration assistance. The ideal candidate is a proactive problem solver with a strong technical foundation and good interpersonal skills. Key Responsibilities Internal Office 365 Management Administer Office 365 tenants including Exchange Online, SharePoint, OneDrive, Teams, and related Microsoft 365 services. Manage user accounts, security groups, licensing, and access controls. Monitor system performance, backups, and ensure timely updates and patches. Implement best practices for data governance, security, and compliance. Provide training and documentation to internal staff on efficient use of Office 365 tools. General ICT Support Act as the first point of contact for internal ICT issues and service requests. Troubleshoot hardware and software problems (e.g. laptops, printers, mobile devices). Liaise with third-party vendors and managed service providers when required. Support network and infrastructure maintenance in collaboration with external IT providers. Maintain asset registers and software license compliance. External Client ICT Support (As Required) Provide remote or onsite support to clients for Office 365 setup, migration, and troubleshooting. Assist with integration of Microsoft 365 into client systems where applicable. Ensure high levels of client satisfaction and maintain clear documentation of services provided. Qualifications & Experience Essential: Demonstrated experience in Office 365 administration. Strong understanding of Microsoft Exchange Online, Teams, SharePoint, and OneDrive. Ability to troubleshoot and resolve technical issues independently. Solid knowledge of Windows OS, networking basics, and end-user hardware. Excellent communication and customer service skills. Desirable: Microsoft 365 certification (e.g., MS-100, MS-101 or equivalent). Experience supporting small to medium business clients. Exposure to ITIL frameworks or ticketing systems. Key Skills & Competencies Attention to detail and problem-solving aptitude. Ability to prioritise work and manage multiple tasks. Strong written and verbal communication. Professionalism and discretion when dealing with sensitive data. Customer-first mindset. Performance Indicators Uptime and performance of internal Office 365 environment. Response and resolution time for support tickets. Client satisfaction scores (if applicable). Compliance with internal IT policies and licensing. Accuracy of documentation and training provided. Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Flexible schedule Shift: Morning shift Work Days: Monday to Friday Application Question(s): If given the choice, would you be open to a 7-day trial period before we finalize the terms? Have you ever developed an IT policy for a company? Education: Bachelor's (Preferred) Experience: Relevant: 5 years (Preferred) Language: English (Preferred) License/Certification: MCSE (Preferred) Work Location: Remote

Develops, maintains and manages Unified communication application standards and systems and contact center solutions. Drives the development of detailed configuration parameters, custom extensions, workflow and integration solutions. Coordinates with teams to ensure solutions are designed to operate in highly available and reliable environments. Provides technical support and advises on the use of programming tools, systems and networks. Provides support to address availability and reliability issues on various systems (that is, Microsoft Teams Voice, Cisco, Nice InContact Center,) across multiple locations Works on a Large portfolio of Unified communication applications. Innovation: Driving innovation in the UCC space to enhance business processes, improve user experience. Operations of all UCC environments, including Global voice, Contact center, Messaging, Collaboration, Modern Communication tools, applications and services. Collaboration Enablement: management of UCC tools and services Technical Oversight: Designs, installs, and maintains the organizations collaboration and communication (voice/video/IMP) infrastructure. Video conferencing meeting Rooms design and deployment. Gather technical requirements and translate them into hardware and software capabilities. Communicate technical design and coordinate proof-of-concept analyses to production. Exhibit expertise in Collaboration solutions, including Cloud calling and Contact Center (Nice InContact/Cisco Webex/ AWS / MS), and monitoring & manage tools MS Teams Voice and Audio Codec SBC expert. Manage and maintain the Number Database, Voicemail database, and feature operations of the organization UCCX Scripting, Call Flows & UCCX agent configuration. Knowledge with Cisco Finesse Application. has demonstrated the ability to use tools including Webex Tracer, Wireshark, and Fiddler UCCX agent Configuration and Team, Trigger, Call Control Group (CCG), CSQ and skills Configuration. Automation of UC operations with Python and other scripting technologies. Hands on Knowledge/ Experience of H.323, H248, MGCP and SIP and Knowledge of compression algorithms G729, G711, G722 etc Hands on Knowledge / Experience of Voice over Internet Protocol (VoIP) and IP Trucking concepts, topology design VoIP media RTP/RTCP Expertise with Signaling Protocols ISDN, CAS, Analogue, T1/E1 PRI, EM Extensive experience configuring, implementing, and troubleshooting QoS Impacts the quality of own work and that of the team. Strong problem-solving skills and the ability to work collaboratively. Works as a fully competent team member. Secondary requirements: Candidate has experience of enhancement abilities through Scripting and REST/XML API familiarity. Candidate has proficiency across the Webex suite of products, with emphasis on telephony function. Possess an intermediate level of IP networking knowledge. Possess knowledge with Quality of Service (security concepts knowledge), as applicable to UCC. Candidate is comfortable to act on certificate level problems and issue. Maintains required compliance reports and documentation. Supports team and cross-functional projects within defined area of responsibility Required Qualifications A strong understanding of UCC technologies and infrastructure, including cloud services, security, and compliance standards. Knowledge of UCC applications such as voice call control, audio/video/web conferencing, IM/presence, CDR, E-911, voice/fax, and unified messaging. Proficiency with Microsoft 365 services and administration, including a good understanding of Exchange Online, SharePoint Online, Teams, and OneDrive for Business. Unified Contact Center solutions Cisco contact center or Five9's or Nice InContact Center. Diploma or equivalent work experience required. Minimum of 8-10 years of relevant experience or equivalent combination of education and experience in Enterprise Applications/ Unified Communication and Collaboration Solutions. Good business English skills (Written and spoken). Experience with vendor performance management, including development and monitoring of SOWs and deliverables, SLA compliance, and general vendor relationship management. Strong and professional verbal and written communication skills, along with the ability to effectively communicate and present to different audiences such as senior leadership, cross-functional business groups, or technical staff. Well-developed skills in presentation building and process mapping. Deep knowledge of and experience with collaboration and conflict resolution.

Job Description: Position Summary As a Lead Collaboration Engineer at Guardian Life Insurance, you will be responsible for designing, building, testing, deploying, and supporting Microsoft 365 collaboration capabilities for 16,000 users globally. You are Excellent problem solver Strong collaborator with team members and other teams Strong communicator, documenter, and presenter Strong project ownership and execution skills, ensuring timely and quality delivery. Continuous self-learner, subject matter expert for Microsoft 365 You have Bachelor’s degree in computer science, Information Technology, or significant relevant experience 5+ years of experience, preferably in a large financial services enterprise Expert-level experience with Microsoft 365: Administration, Outlook/Exchange Online/Exchange Server, Teams, SharePoint Online/OneDrive, Power Automate, Viva Engage (Yammer), Stream, PowerShell scripting, advanced troubleshooting diagnostics, Copilot, Word, Excel, PowerPoint, OneNote, Visio, Project, Whiteboard, To Do, Planner, Lists, Viva Insights, Power Apps, Loop, Azure. Intermediate-level experience with Proofpoint E-mail Protection or a similar e-mail security service – Administration, Routing, Allow/Block List, Encryption, DLP, Send Securely, Secure Portal, SPF/DKIM/DMARC, delivery troubleshooting, incident response. Knowledge of other complimentary collaboration applications are desired: Zoom, BitTitan MigrationWiz, or ShareGate. Strong knowledge of IT Service Management and ITIL, preferably using Service Now – Incidents, Tasks, Problems, Knowledge, CMDB, Reporting, Dashboards. Proven ability to manage support and request tickets within SLAs, and drive Microsoft support cases to closure. Knowledge of Project Management using waterfall and agile frameworks. Proven ability to complete projects reliably and with quality. Knowledge of Networking and Security - DNS, Active Directory, Entra ID (Azure AD) including conditional access policies, certificates, firewalls, proxies, cloud access security brokers (CASB), single sign on (SSO), multi-factor authentication (MFA), data loss prevention (DLP) and identity and access management (IAM). Knowledge of Endpoints, Servers, and Cloud – Devices, operating systems, browsers, Intune, System Center, Nexthink, Amazon AWS, Azure. Microsoft certifications are desired, preferably MS-900, MS-700, MS-721, MS-102 You will Deliver excellent support for Collaboration capabilities to achieve service level agreements. Participation in the team on-call support rotation is required. Design, build, test, and deploy new Collaboration capabilities to achieve strategic goals and key deliverables reliably and with quality. Current goals are focused on Copilot, and Service Improvements. Reporting Relationships As our Collaboration Engineer, you will administratively report to our Delivery Manager/ Head of IT who reports to our Head of Infrastructure IT; and functionally to the Head of Collaboration Technology. Location: This position can be based in any of the following locations: Gurgaon Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday

Apply Link: https://live.odoointicore.com/jobs/it-infra-68 Job Description – IT Support & Infrastructure Engineer Role Overview Inticore is seeking a skilled IT Support & Infrastructure Engineer to manage and support the company’s internal IT systems, ensuring optimal performance, security, and reliability of infrastructure across departments. This role involves proactive monitoring, troubleshooting, asset management, and implementing best practices for a secure and stable working environment. Key Responsibilities Infrastructure Management - Administer and maintain Windows/Linux servers, domain controllers, and file servers. - Configure and manage networking hardware including routers, switches, firewalls, and access points. - Ensure uptime and performance monitoring of systems and networks using diagnostic tools. - Manage user accounts, permissions, and security policies across systems. End-User Support - Provide L1/L2 IT support to internal staff for desktops, laptops, mobile devices, and peripheral equipment. - Handle hardware/software installations, upgrades, troubleshooting, and preventive maintenance. - Train and guide users on best IT practices, security protocols, and productivity tools. Security & Compliance - Monitor and manage firewall, antivirus, endpoint protection, and patch management. - Enforce IT policies for data backup, access control, and secure usage of corporate resources. - Assist in audits and compliance-related documentation. Peripheral & Facility Support - Manage and maintain biometric systems, CCTV infrastructure, printers, and telecommunication devices. - Coordinate with third-party vendors for AMC, support, and procurement. Documentation & Reporting - Maintain inventory and logs of IT assets, licenses, and warranty/service agreements. - Document configurations, incident resolutions, and preventive actions. - Generate periodic reports on system health, tickets closed, and infrastructure upgrades. Required Skills & Qualifications Education: - Essential: Diploma / B.E. / B.Tech in Computer Science, Information Technology, or related field. Technical Skills: - Proficiency in Windows and Linux OS environments. - Strong understanding of LAN/WAN configuration, VPNs, and IP troubleshooting. - Experience with IT ticketing tools and remote support platforms. - Basic understanding of cloud storage and backup solutions (e.g., Google Workspace, OneDrive, AWS basics). Soft Skills: - Strong analytical and problem-solving abilities. - Effective communication, both verbal and written. - Time management and ability to multitask. - Collaborative and proactive attitude. Who Should Apply This role is ideal for candidates with 2– 3 years of hands-on experience in IT infrastructure and user support, looking to take ownership of a company’s on-premise tech operations, contribute to scalable system design, and work in a dynamic, process-driven organization. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person Expected Start Date: 16/06/2025

Req ID: 324412 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Systems Integration Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Position Summary: Performs IT functions such as design, analysis, evaluation, testing, installation, acquisition, modification and support of operating systems, database, or software. Plans, conducts, and directs the analysis of business problems to be solved with troubleshooting and automated systems. This position operates with minimal direction and requires a professional who can take ownership over their work. This position is in support of the Core Services team in Corporate IT at Enlyte. Core Services includes the management of Active Directory, Microsoft Azure, Exchange O365, DNS, Microsoft Teams, SharePoint, OneDrive, and Identity and Access Management for corporate colleagues and contractors. Must Have skills 1) Must have experience on Windows Active Directory 2) Must have work experience on collpasing domains 3) Must have experience of scheduled/ regular maintainence and Patching 4) Must have exposure AD auditing 5) Work Epxerience with SSSD integration skills 6) Progressive experience with MS Windows uptill Windows 2019, 2022 exposure preferred 7) Migration of AD from OnPrem to Cloud (Azure/ AWS) 8) Work Experience with ADMT tool and good to have with Quest Migration tool Required Experience: 5-8 years of experience with Active Directory administration 5-8 years of experience with Domain Name Service (DNS), including zone management 5-8 years of experience with Windows PowerShell, with ability to develop scripts as needed 5-8 years of experience with Microsoft Azure AD (now Entra ID) 5-8 years of experience with Microsoft Exchange and Exchange O365 5-8 years of experience with Mergers & Acquisitions involving Active Directory and Azure 5-8 years of experience working in GxP or other regulated environments 5-8 years of experience with documentation for systems management 1-3 years of experience with SharePoint for O365, Teams, and OneDrive administration 1-3 years of experience with Identity and Access Management, and Identity Governance 1-3 years of experience with Amazon Web Services (AWS) IAM a plus Required Education: Associates Degree in Computer Science or equivalent. Bachelor's degree a plus. Associated certificates in the above technologies a plus Primary: Windows Server 2008 - 2022 (10 years) Active Directory (10 years) DNS (6 years+) Linux Server (4 years+) PowerShell (2 years+) Microsoft Azure (2 years+) ADMT (2 years+) Good To have skills Quest Migration Tools AWS Cloud Route 53 Crowdstrike Netwrix About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

About Us We're building the world’s first AI Super-Assistant purpose-built for enterprises and professionals. Our platform is designed to supercharge productivity, automate workflows, and redefine the way teams work with AI. Our two core products: ChatLLM – Designed for professionals and small teams, offering conversational AI tailored for everyday productivity. Enterprise Platform – A robust, secure, and highly customizable platform for organizations seeking to integrate AI into every facet of their operations. We’re on a mission to redefine enterprise AI – and we’re looking for engineers ready to build the connective tissue between AI and the systems that power modern business. Role: Connector Integration Engineer – File Systems & Productivity Platforms As a Connector Integration Engineer focused on file systems, you’ll be responsible for building robust and secure integrations with enterprise content and collaboration platforms. You’ll enable our AI to retrieve, index, and interact with organizational documents, enabling powerful search, automation, and summarization features. What You’ll Do Build and manage connectors for productivity platforms including: SharePoint OneDrive Google Drive Work with Microsoft Graph APIs and related SDKs for document access Implement secure file access via OAuth2 and delegated permissions Enable metadata indexing and real-time syncing of document repositories Collaborate with product and AI teams to build document-aware AI experiences Troubleshoot access control issues, token lifecycles, and permission scopes Write reliable, maintainable backend code for secure data sync What We’re Looking For Experience building or working with SharePoint, OneDrive, or Google Drive APIs Strong understanding of document permissions, OAuth2, and delegated access Proficiency in backend languages like Python or TypeScript Ability to design integrations for structured and unstructured content Familiarity with API rate limits, refresh tokens, and file metadata models Solid communication skills and a bias for shipping clean, well-tested code Nice to Have Experience with Microsoft Graph SDK, webhook handling, or file system events Knowledge of indexing, search, or document summarization workflows Background in collaboration tools, SaaS products, or enterprise IT Exposure to modern security and compliance practices (SOC 2, ISO 27001) Candidates from top-tier tech environments or universities are encouraged to apply What We Offer Remote-first work environment Opportunity to shape the future of AI in the enterprise Work with a world-class team of AI researchers and product builders Flat team structure with real impact on product and direction $60,000 USD annual salary Ready to help our AI assistant work smarter with enterprise files? Join us – and power the world’s first AI Super-Assistant. Show more Show less

About Us We're building the world’s first AI Super-Assistant purpose-built for enterprises and professionals. Our platform is designed to supercharge productivity, automate workflows, and redefine the way teams work with AI. Our two core products: ChatLLM – Designed for professionals and small teams, offering conversational AI tailored for everyday productivity. Enterprise Platform – A robust, secure, and highly customizable platform for organizations seeking to integrate AI into every facet of their operations. We’re on a mission to redefine enterprise AI – and we’re looking for engineers ready to build the connective tissue between AI and the systems that power modern business. Role: Connector Integration Engineer – File Systems & Productivity Platforms As a Connector Integration Engineer focused on file systems, you’ll be responsible for building robust and secure integrations with enterprise content and collaboration platforms. You’ll enable our AI to retrieve, index, and interact with organizational documents, enabling powerful search, automation, and summarization features. What You’ll Do Build and manage connectors for productivity platforms including: SharePoint OneDrive Google Drive Work with Microsoft Graph APIs and related SDKs for document access Implement secure file access via OAuth2 and delegated permissions Enable metadata indexing and real-time syncing of document repositories Collaborate with product and AI teams to build document-aware AI experiences Troubleshoot access control issues, token lifecycles, and permission scopes Write reliable, maintainable backend code for secure data sync What We’re Looking For Experience building or working with SharePoint, OneDrive, or Google Drive APIs Strong understanding of document permissions, OAuth2, and delegated access Proficiency in backend languages like Python or TypeScript Ability to design integrations for structured and unstructured content Familiarity with API rate limits, refresh tokens, and file metadata models Solid communication skills and a bias for shipping clean, well-tested code Nice to Have Experience with Microsoft Graph SDK, webhook handling, or file system events Knowledge of indexing, search, or document summarization workflows Background in collaboration tools, SaaS products, or enterprise IT Exposure to modern security and compliance practices (SOC 2, ISO 27001) Candidates from top-tier tech environments or universities are encouraged to apply What We Offer Remote-first work environment Opportunity to shape the future of AI in the enterprise Work with a world-class team of AI researchers and product builders Flat team structure with real impact on product and direction $60,000 USD annual salary Ready to help our AI assistant work smarter with enterprise files? Join us – and power the world’s first AI Super-Assistant. Show more Show less

Title - Microsoft 365 Cloud Engineer Exp - 5+ years These Are Your Responsibilities Actively contribute to the design and implementation of modular, cloud-based systems Support development teams in individual projects within the company environment and for external clients Configure and maintain cloud solutions in accordance with best practices and security guidelines Identify, analyze, and resolve infrastructure vulnerabilities and application deployment issues, and provide improvement suggestions Interact with clients, provide cloud support, and offer recommendations based on customer needs Cloud Engineers are IT professionals who design, implement, and manage cloud-based systems for businesses. They develop and deploy cloud applications and migrate existing on-premise applications to the cloud. What You Bring Experience and skills in the following areas (Microsoft 365 experience is a plus): Exchange Online, SharePoint Online, OneDrive for Business, Microsoft Teams, Microsoft Power Platform Strong quality awareness, analytical and solution-oriented working style Passion for new technologies and a good sense for usability, user experience, and innovative solutions Good communication and collaboration skills Team spirit, resilience, self-initiative, and a strong interest in continuous learning Requirement: Microsoft 365 Certified: Enterprise Administrator Experte Project experience: What we would be looking for is more around this In-depth knowledge of Microsoft 365 services (Exchange Online, SharePoint, Teams, OneDrive): Experience with Entra ID for identity and access management PowerShell scripting for automating administrative tasks Network and cloud knowledge , especially regarding hybrid environments Understanding of security and compliance policies in Microsoft 365 Experience: Administration and configuration of Microsoft 365 environments Troubleshooting and support for end users and IT teams Implementation of security measures such as multi-factor authentication (MFA) and threat protection Experience with migrations from on-premises systems (e.g., SharePoint Server, File Share) to the cloud or tenant-to-tenant (T2T) Collaboration with other IT teams to optimize infrastructure Soft Skills: Strong communication skills to explain technical concepts clearly Analytical thinking to solve problems efficiently Proactive willingness to learn

This position is on Third Party payroll. Applicants from Mumbai can only apply. Position: Consultant-IT Infra Apps Job Summary: We are looking for a skilled and proactive Consultant – IT Infra Apps to join our client’s IT Infrastructure team. The ideal candidate should have over 6 years of experience in managing Office 365 (including licensing) and Active Directory services. The role demands strong technical expertise, hands-on management, and the ability to work independently to support the enterprise IT environment. Key Responsibilities: Manage and administer Office 365 environment , including: User and group management Mailbox and license management Exchange Online, SharePoint, OneDrive, Teams administration Security and compliance configurations Oversee Office 365 Licensing – assignment, optimization, tracking, and reporting. Manage and maintain Active Directory (AD) infrastructure: User and computer account management Group policies (GPOs) implementation and troubleshooting AD replication, DNS, and DHCP integration Join and remove systems to/from the domain Monitor system performance, ensure high availability, and proactively resolve issues. Collaborate with security, network, and support teams to maintain a secure and efficient IT environment. Document processes, changes, and configurations as per organizational standards. Provide L2/L3 support for escalated infrastructure issues. Key Skills & Qualifications: Bachelor’s degree in Computer Science, Information Technology, or related field. Minimum 6 years of relevant experience in IT Infrastructure Administration. Hands-on experience with Office 365 administration and licensing. Strong expertise in Active Directory management and GPOs. Familiarity with PowerShell scripting for automation and reporting. Understanding of identity management and security best practices. Experience working in a large enterprise environment is preferred. Excellent troubleshooting and communication skills. Additional Information: This is a third-party payroll position. Immediate joiners or candidates with short notice preferred. Show more Show less

Job Title: Backend Engineer – Connectors & Integrations – AI Super-Assistant for Enterprises Location: Remote / India Salary: $60,000 USD About Us We're building the world’s first AI Super-Assistant purpose-built for enterprises and professionals. Our platform is designed to supercharge productivity, automate workflows, and redefine the way teams work with AI. Our two core products: ChatLLM – Designed for professionals and small teams, offering conversational AI tailored for everyday productivity. Enterprise Platform – A robust, secure, and highly customizable platform for organizations seeking to integrate AI into every facet of their operations. We’re on a mission to redefine enterprise AI – and we’re looking for engineers ready to build the connective tissue between AI and the systems that power modern business. Role: Backend Engineer – Connectors & Integrations As a Backend Engineer – Connectors & Integrations, you’ll play a key role in expanding the capabilities of our AI assistant by building, maintaining, and optimizing integrations with enterprise data systems and identity platforms. You’ll help our AI understand, access, and interact with the systems our customers rely on – securely, seamlessly, and at scale. What You’ll Do Develop, maintain, and troubleshoot connectors for enterprise platforms and databases. Work with APIs, SDKs, and integration frameworks to connect to systems such as: Authentication & Identity Providers : Active Directory, Entra ID (Azure AD) Databases & Warehouses : BigQuery, Snowflake, and other JDBC-compliant sources Productivity & File Systems : SharePoint, OneDrive, and similar platforms Ensure secure authentication, data access, and compliance across all integrations. Collaborate with product and AI teams to enable new use cases through connectivity. Write clean, maintainable, and well-documented code with a focus on scalability. Participate in code reviews, architecture discussions, and feature planning. What We’re Looking For Proficiency in building and managing integrations with: Active Directory / Entra ID (Azure AD) BigQuery, Snowflake, JDBC-compliant data sources SharePoint and similar enterprise platforms Strong experience in handling authentication, authorization (OAuth2, SAML, etc.) Solid programming experience in Python, JavaScript/TypeScript, or similar languages Familiarity with API design, RESTful services, and data transformation Passion for working on cutting-edge AI infrastructure and enterprise challenges Self-starter with the ability to work independently in a remote-first team Nice to Have Experience with enterprise security standards and compliance (SOC 2, ISO 27001, etc.) Previous experience in SaaS, AI, or enterprise IT products Understanding of enterprise IT environments and system architecture What We Offer Remote-first work environment Opportunity to shape the future of AI in the enterprise Work with a world-class team of AI researchers and product builders Flat team structure with real impact on product and direction $60,000 USD annual salary Ready to build the connective layer between the enterprise and the future of AI? Join us – and help power the world’s first AI super-assistant. Show more Show less

Requirements Elicitation, Understanding, Analysis, & Management Understand the project's Vision and requirements, and contribute to the creation of the supplemental requirements, building the low-level technical specifications for a particular platform and/or service solution. Project Planning, Tracking, & Reporting Estimate the tasks and resources required to design, create (build), and test the code for assigned module(s). Provide inputs in creating the detailed schedule for the project. Support the team in project planning activities, in evaluating risks, and shuffle priorities based on unresolved issues. During development and testing, ensure that assigned parts of the project/modules are on track with respect to schedules and quality. Note scope changes within the assigned modules and work with the team to shuffle priorities accordingly. Communicate regularly with the team about development changes, scheduling, and status. Participate in project review meetings. Tracking and reporting progress for assigned modules Design: Create a detailed (LLD) design for the assigned piece(s) with possible alternate solutions. Ensure that LLD design meets business requirements. Submit the LLD design for review. Fix the detailed (LLD) design for the assigned piece(s) for the comments received from team. Development & Support Build the code of high-priority and complex systems according to the functional specifications, detailed design, maintainability, and coding and efficiency standards. Use code management processes and tools to avoid versioning problems. Ensure that the code does not affect the functioning of any external or internal systems. Perform peer reviews of code to ensure it meets coding and efficiency standards. Act as the primary reviewer to review the application code created by software engineers to ensure compliance to defined standards. Recommend changes to the code as required. Testing & Debugging Attend the Test Design walkthroughs to help verify that the plans and conditions will test all functions and features effectively. Perform impact analysis for issues assigned to self and software engineers. Actively assist with project- and code-level problem solving, such as suggesting paths to explore when testing engineers or software engineers encounter a debugging problem, and escalate urgent issues. Documentation Review technical documentation for the code for accuracy, completeness, and usability. Document and maintain the reviews conducted and the unit test results. Process Management Adhere to the project and support processes. Adhere to best practices and comply with approved policies, procedures, and methodologies, such as the SDLC cycle for different project sizes. Shows responsibility for corporate funds, materials and resources. Ensure adherence to SDLC and audits requirements. Adhere to best practices and comply with approved policies, procedures, and methodologies. Position Summary As a Lead Collaboration Engineer at Guardian Life Insurance, you will be responsible for designing, building, testing, deploying, and supporting Microsoft 365 collaboration capabilities for 16,000 users globally. You are Excellent problem solver Strong collaborator with team members and other teams Strong communicator, documenter, and presenter Strong project ownership and execution skills, ensuring timely and quality delivery. Continuous self-learner, subject matter expert for Microsoft 365 You have Bachelor’s degree in computer science, Information Technology, or significant relevant experience 5+ years of experience, preferably in a large financial services enterprise Expert-level experience with Microsoft 365: Administration, Outlook/Exchange Online/Exchange Server, Teams, SharePoint Online/OneDrive, Power Automate, Viva Engage (Yammer), Stream, PowerShell scripting, advanced troubleshooting diagnostics, Copilot, Word, Excel, PowerPoint, OneNote, Visio, Project, Whiteboard, To Do, Planner, Lists, Viva Insights, Power Apps, Loop, Azure. Intermediate-level experience with Proofpoint E-mail Protection or a similar e-mail security service – Administration, Routing, Allow/Block List, Encryption, DLP, Send Securely, Secure Portal, SPF/DKIM/DMARC, delivery troubleshooting, incident response. Knowledge of other complimentary collaboration applications are desired: Zoom, BitTitan MigrationWiz, or ShareGate. Strong knowledge of IT Service Management and ITIL, preferably using Service Now – Incidents, Tasks, Problems, Knowledge, CMDB, Reporting, Dashboards. Proven ability to manage support and request tickets within SLAs, and drive Microsoft support cases to closure. Knowledge of Project Management using waterfall and agile frameworks. Proven ability to complete projects reliably and with quality. Knowledge of Networking and Security - DNS, Active Directory, Entra ID (Azure AD) including conditional access policies, certificates, firewalls, proxies, cloud access security brokers (CASB), single sign on (SSO), multi-factor authentication (MFA), data loss prevention (DLP) and identity and access management (IAM). Knowledge of Endpoints, Servers, and Cloud – Devices, operating systems, browsers, Intune, System Center, Nexthink, Amazon AWS, Azure. Microsoft certifications are desired, preferably MS-900, MS-700, MS-721, MS-102 You will Deliver excellent support for Collaboration capabilities to achieve service level agreements. Participation in the team on-call support rotation is required. Design, build, test, and deploy new Collaboration capabilities to achieve strategic goals and key deliverables reliably and with quality. Current goals are focused on Copilot, and Service Improvements. Reporting Relationships As our Collaboration Engineer, you will administratively report to our Delivery Manager/ Head of IT who reports to our Head of Infrastructure IT; and functionally to the Head of Collaboration Technology. Location: This position can be based in any of the following locations: Gurgaon For internal use only: R000106866

Job Title: Connector Integration Engineer – AI Super-Assistant for Enterprises Location: Remote / India Salary: $60,000 USD About Us We're building the world’s first AI Super-Assistant purpose-built for enterprises and professionals. Our platform is designed to supercharge productivity, automate workflows, and redefine the way teams work with AI. Our two core products: ChatLLM – Designed for professionals and small teams, offering conversational AI tailored for everyday productivity. Enterprise Platform – A robust, secure, and highly customizable platform for organizations seeking to integrate AI into every facet of their operations. We’re on a mission to redefine enterprise AI – and we’re looking for engineers ready to build the connective tissue between AI and the systems that power modern business. Role: Connector Integration Engineer As a Connector Integration Engineer , you’ll play a key role in expanding the capabilities of our AI assistant by building, maintaining, and optimizing integrations with enterprise data systems and identity platforms. You’ll help our AI understand, access, and interact with the systems our customers rely on – securely, seamlessly, and at scale. What You’ll Do Develop, maintain, and troubleshoot connectors for enterprise platforms and databases. Work with APIs, SDKs, and integration frameworks to connect to systems such as: Authentication & Identity Providers : Active Directory, Entra ID (Azure AD) Databases & Warehouses : BigQuery, Snowflake, and other JDBC-compliant sources Productivity & File Systems : SharePoint, OneDrive, and similar platforms Ensure secure authentication, data access, and compliance across all integrations. Collaborate with product and AI teams to enable new use cases through connectivity. Write clean, maintainable, and well-documented code with a focus on scalability. Participate in code reviews, architecture discussions, and feature planning. What We’re Looking For Proficiency in building and managing integrations with: Active Directory / Entra ID (Azure AD) BigQuery, Snowflake, JDBC-compliant data sources SharePoint and similar enterprise platforms Strong experience in handling authentication, authorization (OAuth2, SAML, etc.) Solid programming experience in Python, JavaScript/TypeScript, or similar languages Familiarity with API design, RESTful services, and data transformation Passion for working on cutting-edge AI infrastructure and enterprise challenges Self-starter with the ability to work independently in a remote-first team Nice to Have Experience with enterprise security standards and compliance (SOC 2, ISO 27001, etc.) Previous experience in SaaS, AI, or enterprise IT products Understanding of enterprise IT environments and system architecture What We Offer Remote-first work environment Opportunity to shape the future of AI in the enterprise Work with a world-class team of AI researchers and product builders Flat team structure with real impact on product and direction $60,000 USD annual salary Ready to build the connective layer between the enterprise and the future of AI? Join us – and help power the world’s first AI super-assistant. Show more Show less

We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. Alteryx is searching for a Desktop and Systems Support Engineer based in our Bengaluru, India, office. Key Responsibilities End-User Device Support Provide Level 2 technical support for laptops and mobile devices (Windows/macOS). Promote a customer-centric culture by actively listening, empathizing, and ensuring timely and effective resolution of issues Troubleshoot hardware failures, OS issues, and application errors. Troubleshoot hardware failures, OS issues, and application errors. Provide remote and, where necessary, on-site support for end-user equipment and accessories (monitors, printers, docking stations, etc.) Support remote and hybrid users via remote desktop tools and VPN. Participate in a 24/7 rotational shift to ensure high availability and support of authentication services. Coordinate with vendors and facilities teams for AV system repairs and upgrades. Provide onsite support for events and Microsoft Teams webinars as needed. System Administration Administer and troubleshoot Microsoft 365 services including Exchange Online, OneDrive, SharePoint, and Teams. Manage user accounts, groups, and permissions in Active Directory and Azure AD. Perform mailbox and distribution list management, email flow diagnostics, and calendar configuration. Support endpoint and identity management solutions such as Intune and JAMF Assist with basic Jira user administration. Manage and support AV systems in conference and collaboration rooms, including remote troubleshooting and on-site maintenance when necessary. Security and Compliance Respond to endpoint-related security incidents and alerts. Support MFA, conditional access, SSO and identity-based access control as needed. Documentation and Knowledge Sharing Create and update knowledge base articles for end users and the Service Desk. Document troubleshooting steps, resolutions, and procedures for recurring issues. Contribute to continuous improvement efforts and best practices in endpoint support and system administration. Required Qualifications 6+ years of desktop or technical support experience in a corporate IT environment Proficient with Windows/Mac OS, Microsoft 365, Active Directory, and basic networking Strong experience with remote troubleshooting tools and support methodologies. Excellent communication, organizational, and analytical skills. Ability to work independently and escalate when necessary Preferred Qualifications CompTIA, Microsoft, Apple or ITIL Certified. Familiarity with SSO, Intune, SCCM, JAMF, or similar endpoint management tools Experience with Exchange Online, Microsoft Teams, OneDrive and SharePointadministration Familiarity with Jira, ServiceNow, or other ITSM platforms. Scripting knowledge (e.g., PowerShell) is a plus Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences. This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls. Show more Show less

Role : SharePoint Online Experience : 3 to 5 Years Location : Hyderabad Mandatory Skills : SharePoint Online, SharePoint OneDrive, Metadata, Content Types Rotational Shifts. Job Description: SharePoint Online Admin Job Description JD for Sharepoint Online: 1. Should have strong knowledge on SharePoint Online environment. 2. Should know the difference types of Sites used in SharePoint Online. 3. Must have knowledge on SharePoint Online and OneDrive for Business Limitations and Knowns issues. 4. Hands on experience on Metadata, crawled properties, managed properties, Content Types, Workflows, User Profiles and SharePoint Online Search. 5. Must be aware of latest and deprecated features in Sharepoint online. 6. Should have basic knowledge on DirSync, Azure ADSync, or Azure ADConnect. 7. Must know how Point in time restore works in SharePoint Online. 8. Good Knowledge on retention policy, DLP and E-discovery hold. 9. Need knowledge on OneDrive for Business sync issues. 10. Should have understanding about office 365 groups and Permissions in SharePoint Online. 11. Office 365 Licensing. 12. Should have basic knowledge on Fiddler, Search Query tools and SharePoint Designer Roles & Responsibilities

Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide and we are looking for passionate, high-energy engineers to help achieve that mission. The Data Processing Unit (DPU) team brings together state-of-the-art software and hardware expertise to create a highly programmable and high-performance ASIC with the capability to efficiently handle large data streams. Thanks to its integrated design, this solution empowers teams to operate with increased agility and deliver significantly superior performance compared to CPU-based alternatives. We are seeking a Senior Software Engineer/Senior DevOps Engineer to join our DPU and associated tools. You will be a key contributor within our DPU team. You will bring your Operating System, Driver, and Embedded Software Development experience to contribute to DPU software. Your contributions will have a wide impact across Azure through the development of the latest generation PCIe adapter cards. Responsibilities As a DPU Build&Tools Engineer you will be responsible for the following: Build Infra Develop and maintain build and test infrastructure. Plan for longer-term requirements for both build hardware and access to prototype and working Azure systems Help team move existing build and test infrastructure toward Azure processes and platforms while keeping existing hardware and software development making rapid progress Test infra Develop and maintain test infrastructure that allows DPU engineers to test their code on emulators and pre-production silicon/systems Keep test infrastructure and machine fleets running while continuously improving reliability and reducing maintenance burden Work with engineering teams to identify future requirements for infrastructure, machines, and test frameworks Develop test-related tooling, frameworks, and automation that improves developer productivity Qualifications Bachelor's Degree in Computer Science, or related technical discipline AND 4+ years technical engineering experience with coding in languages including, but not limited to, Python. Familiarity with C/C++. OR equivalent experience. 3+ years of experience working with software build, build pipelines and processes (build and release mgmt). C/C++ 2+ years of experience with embedded systems 1+ years of experience with web and REST (Application Programming Interface) APIs apps 3+ years of experience working in projects related to tooling, automation and test frameworks/infrastructure, in a SWE capacity. Preferred 2+ years of experience in OS kernel building, driver building 2+ years of experience in automating infrastructure (on-prem, cloud) 1+ years of experience in monitoring&logging systems Knowledge of networking, storage, embedded systems, or operating systems (Windows, Linux) Knowledge and familiarity with containerized, virtualized environments. Knowledge and experience with distributed systems Experience with Operating System (Linux or Windows) configuration and deployment Experience with ARM architecture Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide and we are looking for passionate, high-energy engineers to help achieve that mission. The Data Processing Unit (DPU) team brings together state-of-the-art software and hardware expertise to create a highly programmable and high-performance ASIC with the capability to efficiently handle large data streams. Thanks to its integrated design, this solution empowers teams to operate with increased agility and deliver significantly superior performance compared to CPU-based alternatives. We are seeking a Senior Software Engineer/Senior DevOps Engineer to join our DPU and associated tools. You will be a key contributor within our DPU team. You will bring your Operating System, Driver, and Embedded Software Development experience to contribute to DPU software. Your contributions will have a wide impact across Azure through the development of the latest generation PCIe adapter cards. Responsibilities As a DPU Build&Tools Engineer you will be responsible for the following: Build Infra Develop and maintain build and test infrastructure. Plan for longer-term requirements for both build hardware and access to prototype and working Azure systems Help team move existing build and test infrastructure toward Azure processes and platforms while keeping existing hardware and software development making rapid progress Test infra Develop and maintain test infrastructure that allows DPU engineers to test their code on emulators and pre-production silicon/systems Keep test infrastructure and machine fleets running while continuously improving reliability and reducing maintenance burden Work with engineering teams to identify future requirements for infrastructure, machines, and test frameworks Develop test-related tooling, frameworks, and automation that improves developer productivity Qualifications Bachelor's Degree in Computer Science, or related technical discipline AND 4+ years technical engineering experience with coding in languages including, but not limited to, Python. Familiarity with C/C++. OR equivalent experience. 3+ years of experience working with software build, build pipelines and processes (build and release mgmt). C/C++ 2+ years of experience with embedded systems 1+ years of experience with web and REST (Application Programming Interface) APIs apps 3+ years of experience working in projects related to tooling, automation and test frameworks/infrastructure, in a SWE capacity. Preferred 2+ years of experience in OS kernel building, driver building 2+ years of experience in automating infrastructure (on-prem, cloud) 1+ years of experience in monitoring&logging systems Knowledge of networking, storage, embedded systems, or operating systems (Windows, Linux) Knowledge and familiarity with containerized, virtualized environments. Knowledge and experience with distributed systems Experience with Operating System (Linux or Windows) configuration and deployment Experience with ARM architecture Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide and we are looking for passionate, high-energy engineers to help achieve that mission. The Data Processing Unit (DPU) team brings together state-of-the-art software and hardware expertise to create a highly programmable and high-performance ASIC with the capability to efficiently handle large data streams. Thanks to its integrated design, this solution empowers teams to operate with increased agility and deliver significantly superior performance compared to CPU-based alternatives. We are seeking a Senior Software Engineer/Senior DevOps Engineer to join our DPU and associated tools. You will be a key contributor within our DPU team. You will bring your Operating System, Driver, and Embedded Software Development experience to contribute to DPU software. Your contributions will have a wide impact across Azure through the development of the latest generation PCIe adapter cards. Responsibilities As a DPU Build&Tools Engineer you will be responsible for the following: Build Infra Develop and maintain build and test infrastructure. Plan for longer-term requirements for both build hardware and access to prototype and working Azure systems Help team move existing build and test infrastructure toward Azure processes and platforms while keeping existing hardware and software development making rapid progress Test infra Develop and maintain test infrastructure that allows DPU engineers to test their code on emulators and pre-production silicon/systems Keep test infrastructure and machine fleets running while continuously improving reliability and reducing maintenance burden Work with engineering teams to identify future requirements for infrastructure, machines, and test frameworks Develop test-related tooling, frameworks, and automation that improves developer productivity Qualifications Bachelor's Degree in Computer Science, or related technical discipline AND 4+ years technical engineering experience with coding in languages including, but not limited to, Python. Familiarity with C/C++. OR equivalent experience. 3+ years of experience working with software build, build pipelines and processes (build and release mgmt). C/C++ 2+ years of experience with embedded systems 1+ years of experience with web and REST (Application Programming Interface) APIs apps 3+ years of experience working in projects related to tooling, automation and test frameworks/infrastructure, in a SWE capacity. Preferred 2+ years of experience in OS kernel building, driver building 2+ years of experience in automating infrastructure (on-prem, cloud) 1+ years of experience in monitoring&logging systems Knowledge of networking, storage, embedded systems, or operating systems (Windows, Linux) Knowledge and familiarity with containerized, virtualized environments. Knowledge and experience with distributed systems Experience with Operating System (Linux or Windows) configuration and deployment Experience with ARM architecture Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less