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2.0 - 6.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Fullstack Software Engineer What You Will Do Let’s do this. Let’s change the world. In this vital role you we are seeking a dedicated and motivated Full Stack Software Engineer to join our Global Commercial Digital Innovation team Develop and maintain front-end applications using HTML, CSS, and JavaScript frameworks, preferably ReactJS. Develop and handle back-end services using languages such as Python or Node.js, leveraging AWS cloud infrastructure. Create innovative solutions leveraging the newest technologies. Collaborate with the design and product teams to understand user needs and translate them into technical requirements. Write clean, efficient, and well-tested code. Participate in code reviews and provide constructive feedback. Maintain system uptime and optimal performance Learn and adapt to new technologies and industry trends What We Expect Of You We are all different, yet we all use our unique contributions to serve patients. As a Full Stack Software Engineer, you will contribute to the development and maintenance of our web applications by working on both front-end and back-end technologies. This role is ideal for early-career professionals looking to take on challenges in software development. Basic Qualifications: Bachelor’s degree in computer science with 2-6 Years of experience and engineering preferred, other Engineering field is considered. Cloud Computing certificate preferred Preferred Qualifications: Functional Skills: Must-Have Skills: Hands on experience with web development, proficient with HTML, CSS, JavaScript Hands on experience with backend development, proficient with SQL/NoSQL database, proficient in Python and SQL Ability to learn new technologies quickly. Strong problem-solving and analytical skills. Superb communication and teamwork skills. Good-to-Have Skills: Experienced with API integration, serverless, microservices architecture. Experience in SQL/NOSQL database, vector database for large language models Experience with popular large language models Experience with various frameworks like Langchain or llamaIndex for developing applications Experience with prompt engineering, model fine tuning Experience with DevOps CICD build and deployment pipeline Experience with design patterns, data structures, test-driven development. Soft Skills: Excellent analytical and troubleshooting skills. Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills. What You Can Expect Of Us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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40.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Manager - International Regulatory Lead Role Name: Manager – International Regulatory Lead (IRL) Department Name: International Regulatory Team, Global Regulatory Affairs Role GCF: 5A About Amgen Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. About The Role Role Description The International Regulatory Lead (IRL) Manager will provide regulatory leadership & expertise for International countries for one or more Amgen products. This role involves collaboration with various functions and local regulatory teams to optimize product development and regulatory approvals in International countries develop international regulatory strategy and provide regulatory support for in-country product registrations and life cycle management. Roles & Responsibilities Advises Global teams on regulatory implications and requirements relevant to the global clinical development, Marketing Applications plans and objectives. Provides regulatory direction/expertise on the international regulatory mechanisms to optimize product development (e.g. expediting FIH studies, Orphan Drug, expedited regulatory designations, regulatory reliance mechanisms, compassionate use and pediatric plans). Under general supervision, plans regulatory submissions (e.g. clinical trial, marketing authorization applications and lifecycle management) for products within Amgen's portfolio. Under general supervision, contributes to the development of international regulatory strategy documents (regulatory product filing plan, strategies, risks associated with the potential Agency outcomes and contingency planning, estimate likelihood of success) and communicates to others, as appropriate. Provides and maintains clinical trial and/or marketing application documentation (excluding Chemistry, Manufacturing & Controls documentation). May author documents/redact such documents to support a regulatory filing. Directs development of and manages the international label submission strategy, leads the negotiation activities with cross-functional teams and is accountable for the label deviation requests and outcomes. Supports local regulatory teams in triaging queries from health authorities, and where appropriate, helps identify existing responses to same or similar questions, leveraging knowledge management. Participates as a member of the Global Regulatory Team (GRT), and various global clinical and labelling focused teams. Shares regulatory information and implications with the GRT and other global teams on an ongoing basis and provides advice on international considerations. Partners with peers to agree on product strategy including projected submission and approval time. Maintains regular communications with the local teams to ensure alignment on strategy and to share product development status. Builds effective relationships and communication paths across the global, regional and local elements of the global regulatory affairs function. Maintains an awareness of new and developing legislation, regulatory policy and technical regulatory guidance relating to Amgen products. Performs regulatory research to obtain relevant histories, precedence and other information relevant to regional product advancement. Basic Qualifications And Experience Doctorate degree OR Master's degree and 3 years of relevant regional regulatory experience OR Bachelor's degree and 5 years of relevant regional regulatory experience OR Associate degree and 10 years of relevant regional regulatory experience OR High school diploma/GED and 12 years of relevant regional regulatory experience. Functional Skills Must-Have Skills Knowledge and experience in the international regulatory environment of clinical trial applications, non-clinical and/or clinical variations to marketing authorizations and product labelling relevant for biotechnology and/or oncology products Comprehensive knowledge of regulatory principles and understanding of regulatory activities, and how they impact other projects and/or processes General awareness of the registration procedures/challenges in International countries for Clinical Trial Applications, Marketing Applications and lifecycle management activities. Good-to-Have Skills Ability to resolve conflicts and develop a course of action leading to a beneficial outcome Cultural awareness and sensitivity to achieve results across country, regional and international borders. Soft Skills Strong communication skills, both oral and written Ability to understand and communicate scientific/clinical information Ability to work effectively with global, local and virtual teams High degree of initiative and self-motivation Planning and organizing abilities Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Good negotiation and influencing skills. EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

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12.0 - 17.0 years

11 - 15 Lacs

Hyderabad

Work from Office

Career Category Project Management Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Technical Project Manager What you will do Let s do this. Let s change the world. In this vital role you will be responsible for leading and implementing cross-functional information technology related programs and projects in areas such as collaboration, messaging, desktop software, device engineering, and conferencing. The Project Manager works closely across IS (Information Systems) teams to lead and deliver program and project management services through all phases of the Project Management Lifecycle (PMLC), which include initiation, planning, development, execution, control and rollout. They are responsible for successful delivery, cost management, resource management, and risk management to drive business outcomes that provide exceptional value to users. The Project Manager is expected to use good judgement and experience in blending traditional project management principles with an Agile development approach for these complex, important projects. Roles & Responsibilities: Lead and handle enterprise-wide programs and projects, ensuring dedication and quality across collaborator teams. Drive project planning, risk management, and governance while promoting Agile standard methodologies and continuous improvement. Deliver projects on time, within scope, and on budget. Coordinate with vendors and collaborators for resource allocation, scheduling, and issue resolution. Oversee project budgets and financial accountability. Build strong cross-functional relationships to support enterprise collaboration. Contribute to strategic planning and execution to achieve key business outcomes. Work closely with other IS and Business Collaborators to ensure alignment with the project initiative. What we expect of you We are all different, yet we all use our outstanding contributions to serve patients. Basic Qualifications: Doctorate degree / masters degree / bachelors degree and 12 to 17 years Project Management experience. Functional Skills: Strong skills in team leadership, governance, and conflict management. Demonstrated track record of success in multiple complex projects and/or programs as well as management / mentoring of Project Managers. Strong program/project management skills within a diverse toolset of methodologies (Agile, Scrum, DevOps etc. ) including risk mitigation strategies. Have solid intuition for business ability to handle multiple priorities and to build a strong network and relationships up to the executive levels across IT functions and the business. Possess strong learning agility and technical leadership - ability to break down complex topics/issues into actionable plans for team execution. Strong vendor management skills from RFP conceptualization to implementation management. Possess strong financial competence ability to forecast complex costing models, and lead overall financial portfolio (LE, Capital/Expense, etc. ). Experience handling changes in a complex, matrix organization. Excellent analytical, problem-solving and presentation skills. Professional Certifications: Scaled Agile Framework (SAFe) for Teams (preferred) Soft Skills: High degree of initiative and self-motivation. Ability to prioritize effectively. Excellent verbal and written communication skills. Team-oriented with a focus on achieving team goals. Excellent analytical and troubleshooting skills. Ability to work effectively with global and virtual teams. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .

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8.0 - 13.0 years

11 - 15 Lacs

Hyderabad

Work from Office

Career Category Information Systems Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Unified Communications Collaboration Specialist What you will do Let s do this. Let s change the world. In this vital role you will be crucial in driving our digital workplace strategy forward by ensuring seamless collaboration across the organization through modern communication platforms. The ideal candidate is a subject matter expert in collaboration tools and has a solid technical background in platforms such as SharePoint, AvePoint, OPUS, BOX, OneDrive, and Microsoft Teams . You ll work closely with cross-functional teams to improve efficiency, streamline workflows, and ensure secure, scalable collaboration solutions are in place. Roles & Responsibilities: Design, implement, and support solutions within Microsoft Teams, SharePoint Online, OneDrive, and related collaboration platforms. Administer and optimize content lifecycle management with tools like AvePoint and OPUS. Support governance, compliance, and data protection standards across collaboration tools. Lead migrations and integrations between platforms such as BOX to OneDrive or SharePoint. Develop and maintain training resources, user guides, and provide end-user support. Collaborate with business stakeholders to analyze requirements and deliver tailored solutions. Act as the technical point of contact for unified communications and collaboration-related initiatives. Monitor system performance, troubleshoot issues, and ensure service availability. Stay ahead of with new technologies and industry trends related to enterprise collaboration. What we expect of you We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications. Basic Qualifications: Masters degree / Bachelors degree and 8 to 13 years Unified Communications and Collaboration environments Preferred Qualifications: Functional Skills: Strong proficiency in Microsoft 365 ecosystem: SharePoint Online, OneDrive, Teams Hands-on experience with AvePoint and OPUS tools for content and records management. Experience with cloud storage solutions such as BOX and migration projects to Microsoft platforms. Solid grasp of data governance, security policies, and compliance frameworks. Proven ability to manage projects, priorities, and stakeholders across business units. Strong program/project management skills within a diverse toolset of methodologies (Agile, Scrum, DevOps etc. ) including risk mitigation strategies. Have solid business insight ability to handle multiple priorities and to build a strong network and relationships. Experience with Power Platform (Power Automate, Power Apps) for workflow automation. Strong vendor management skills from RFP ideation to implementation management. Familiarity with ITIL processes and ticketing systems like ServiceNow or Jira. Strong understanding of hybrid collaboration environments and change management. Excellent analytical, problem-solving and presentation skills. Professional Certifications: Scaled Agile Framework (SAFe) for Teams (preferred) Soft Skills: High degree of initiative and self-motivation. Ability to handle multiple priorities successfully. Excellent verbal and written communication skills. Team-oriented with a focus on achieving team goals. Excellent analytical and troubleshooting skills. Ability to work effectively with global and virtual teams. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .

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6.0 - 10.0 years

15 - 19 Lacs

Hyderabad

Work from Office

Career Category Sales & Marketing Operations Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Sr Manager, Field Effectiveness, RDBU Delivery What you will do Let s do this. Let s change the world. You will be accountable for coordinating our delivery efforts across the internal and external team located in AIN and across India. In addition, the Sr Manager must manage relationships across a complex internal set of teams and functional groups. This position reports to the Director, Field Excellence Delivery and will be responsible for the following Responsibilities Key Integrator: Act as main point of contact and representative of the Rare Disease Business Unit (RDBU) Field Effectiveness team in India Talent Development: Train, develop, and manage talent to meet organizational needs Global Collaboration: Act as the primary point of contact for RDBU Field Excellence leadership in the US and the offshore team in India, either through our Contract teams or direct AIN FTEs Operational Excellence and Delivery: Lead end-to-end delivery of RDBU core field analytics, operations, and field data and reporting ensuring quality, scalability, and operational efficiency, while promoting best practices in field effectiveness approaches and methodologies Co-lead special initiatives and projects (e. g. sales force go-to-market, size & structure, sub-national analytics, launch readiness) Oversee execution and pull-through of field force capabilities customer targeting, quarterly field operations processes, field reporting, field alerts / suggestions, etc. Continuous Improvement: Lead identifying and prioritizing areas of opportunity across RDBU field effectiveness capabilities and processes Automation: lead the piloting, planning, and implementation of automation across the Field Effectiveness capabilities for RDBU Business Impact & Collaborator Management: Ensure capability solutions drive tangible business outcomes and collaborate with global key collaborators to refine requirements, measure impact, and report progress What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications Master s degree & 10+ years of experience in sales analytics, sales operations, and/or field effectiveness OR Bachelor s degree & 12+ years of experience in sales analytics, sales operations, and/or field effectiveness AND 2+ years of leadership experience directly managing people, teams, projects, programs, and directing the allocation of resources Preferred Qualifications Relevant sales force effectiveness, sales operations, and field platforms and systems (i. e. CRM, sales operations enablement, reporting) experience in the bio/pharmaceutical industry Analytical Skills : The ability to analyze data, identify trends, and make data-driven decisions is crucial. This includes proficiency in statistical analysis and familiarity with tools like Excel, SQL, and data visualization software. Technical Proficiency : Knowledge of relevant software and technologies, such as sales planning and operations platforms (targeting, alignment and roster management, incentive compensation), sales CRM, and other field-specific tools, is important. Critical Thinking: Strong analytical skills to diagnose business issues and incorporate into development or adjustment of strategies, plans and tactics to achieve business objectives Project Management: Ability to lead cross-functional teams to identify, prioritize, and implement improvements to field analytics and operations processes Collaboration: Ability to work effectively with stakeholders to ensure alignment and support for initiatives Communication: Effective communication is key, both in writing and verbally. This includes the ability to present data and findings clearly to stakeholders and team members. Minimum 3 years experience in leading and delivering sales force Go-To-Market and Size and Structure strategy project Experience managing multiple stakeholders, prioritizing across a multitude of responsibilities and allocating resources to drive maximum impact Oral, written and presentation skills to explain complex concepts and controversial findings clearly to a variety of audiences, including senior management Comfortable challenging the status quo and bringing forward innovative solutions Ability to identify areas for process and systems innovation and implement change that will enhance the overall effectiveness of the team What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .

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5.0 - 9.0 years

13 - 17 Lacs

Hyderabad

Work from Office

Career Category Sales & Marketing Operations Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Sr Manager, Field Effectiveness, CBU Delivery What you will do Let s do this. Let s change the world. You will be accountable for coordinating our delivery efforts across the internal and external team located in AIN and across India. In addition, the Sr Manager must manage relationships across a complex internal set of teams and functional groups. This position reports to the Director, Field Excellence Delivery and will be responsible for the following Responsibilities Key Integrator: Act as main point of contact and representative of the Cardiovascular Business Unit (CBU) Field Effectiveness team in India Talent Development: Train, develop, and manage talent to meet organizational needs Global Collaboration: Act as the primary point of contact for CBU Field Excellence leadership in the US and the offshore team in India, either through our Contract teams or direct AIN FTEs Operational Excellence and Delivery: Lead end-to-end delivery of CBU core field analytics, operations, and field data and reporting ensuring quality, scalability, and operational efficiency, while promoting best practices in field effectiveness approaches and methodologies Co-lead special initiatives and projects (e. g. sales force go-to-market, size & structure, sub-national analytics, launch readiness) Oversee execution and pull-through of field force capabilities customer targeting, quarterly field operations processes, field reporting, field alerts / suggestions, etc. Continuous Improvement: Lead identifying and prioritizing areas of opportunity across CBU field effectiveness capabilities and processes Automation: lead the piloting, planning, and implementation of automation across the Field Effectiveness capabilities for CBU Business Impact & Collaborator Management: Ensure capability solutions drive tangible business outcomes and collaborate with global key collaborators to refine requirements, measure impact, and report progress What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications Master s degree & 10+ years of experience in sales analytics, sales operations, and/or field effectiveness OR Bachelor s degree & 12+ years of experience in sales analytics, sales operations, and/or field effectiveness AND 2+ years of leadership experience directly managing people, teams, projects, programs, and directing the allocation of resources Preferred Qualifications Relevant sales force effectiveness, sales operations, and field platforms and systems (i. e. CRM, sales operations enablement, reporting) experience in the bio/pharmaceutical industry Analytical Skills : The ability to analyze data, identify trends, and make data-driven decisions is crucial. This includes proficiency in statistical analysis and familiarity with tools like Excel, SQL, and data visualization software. Technical Proficiency : Knowledge of relevant software and technologies, such as sales planning and operations platforms (targeting, alignment and roster management, incentive compensation), sales CRM, and other field-specific tools, is important. Critical Thinking: Strong analytical skills to diagnose business issues and incorporate into development or adjustment of strategies, plans and tactics to achieve business objectives Project Management: Ability to lead cross-functional teams to identify, prioritize, and implement improvements to field analytics and operations processes Collaboration: Ability to work effectively with stakeholders to ensure alignment and support for initiatives Communication: Effective communication is key, both in writing and verbally. This includes the ability to present data and findings clearly to stakeholders and team members. Minimum 3 years experience in leading and delivering sales force Go-To-Market and Size and Structure strategy project Experience managing multiple stakeholders, prioritizing across a multitude of responsibilities and allocating resources to drive maximum impact Oral, written and presentation skills to explain complex concepts and controversial findings clearly to a variety of audiences, including senior management Comfortable challenging the status quo and bringing forward innovative solutions Ability to identify areas for process and systems innovation and implement change that will enhance the overall effectiveness of the team What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .

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5.0 - 9.0 years

2 - 6 Lacs

Hyderabad

Work from Office

Career Category Information Systems Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. What you will do Let s do this. Let s change the world. In this vital role you will play a key role in Identity Management to assist in design, implement, and maintain our identity and access management systems. They are responsible for ensuring secure and efficient management of user identities, access controls, and compliance with industry standards. The Sr. Associate IS Engineer will work closely with multi-functional teams to gather requirements and develop solutions that enhance user experience while minimizing security risks. Roles & Responsibilities: The Sr. Associate IS Engineer at Amgen India will participate in requirement gathering sessions, document business processes, and create SDLC work for review. Key responsibilities include: Knowledge of Identity and Access and Role Management applications (IBM ISIM, IBM IGI, Sailpoint IdentityIQ, Sailpoint IdentityNow, Microsoft Identity Manager) will be preferred. Implementing monitoring systems to track user access and changes, ensuring compliance with regulations and company policies. Analyzing business needs for identity and access management (IAM) solutions, including user authentication and authorization requirements. Provide appropriate functional support throughout the life of the projects/products Overseeing the deployment of IAM solutions, including configuration, installation, and customization of identity management tools. Solve problems, respond to issues, and perform repairs as needed. Regularly reviewing and updating IAM systems to enhance security measures and improve user experience. Create and maintain technical documentation such as SOPs, design documents, operational drawings, manuals, etc. This role on occasion might have responsibilities outside of business hours. Travel: International and/or domestic travel up to 10% may be essential. This role requires you to work in shifts. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Master s / Bachelors degree with 5 - 9 years of Information Systems experience or related field. Functional Skills: Must-Have Skills Familiarity with IAM tools and technologies (e. g. , Okta, Microsoft Azure Active Directory, LDAP). Understanding of security principles, including authentication, authorization, encryption, and compliance standards (e. g. , GMP, SOX). Ability to analyze and interpret complex data to identify issues or validate outcomes. Skills in managing projects, including planning, execution, and collaborator communication. Sharp learning agility, problem-solving and analytical thinking . Good-to-Have Skills Familiarity with cloud platforms (e. g. , AWS, Azure, Google Cloud) and their IAM services. Knowledge of IGA principles, including role-based access control (RBAC) and access certifications. Understanding of data privacy laws and regulations to ensure compliance in identity management practices. Knowledge of incident response procedures and the ability to manage security incidents related to identity management. Professional Certifications Certified Information Security professional (CISSP)(Preferred). SailPoint Identity Now Certification (Preferred). Soft Skills: Excellent analytical and troubleshooting skills. Strong verbal and written communication skills. Ability to work effectively with global, virtual teams . High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Good social and collaboration skills, with the ability to communicate effectively with business users, technical IT groups, project managers. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .

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5.0 - 9.0 years

2 - 6 Lacs

Hyderabad

Work from Office

Career Category Information Systems Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. What you will do As a Sr. Associate IS Security Engineer at Amgen, you will play a critical role in ensuring the security and protection of the companys information systems and data. You will implement security measures, conduct security audits, analyze security incidents, and provide recommendations for improvements. Your strong knowledge of security protocols, network infrastructure, and vulnerability assessment will contribute to maintaining a secure IT environment. Roles & Responsibilities: Apply patches, perform OS upgrades, manage platform end-of-life. Perform annual audits and periodic compliance reviews. Support GxP validation and documentation processes. Monitor and respond to security incidents. Correlate alerts across platforms for threat detection. Improve procedures through post-incident analysis. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Masters degree / Bachelors degree and 5 to 9years of Computer Science, IT or related field experience. Must-Have Skills: Hands on experience with big data technologies and platforms, such as Databricks, Apache Spark (PySpark, SparkSQL), Snowflake, workflow orchestration, performance tuning on big data processiSolid understanding of security technologies and their core functionality Experience in analyzing cybersecurity threats with up-to-date knowledge of attack vectors and the cyber threat landscape. Ability to prioritize tasks effectively and solve problems efficiently in a diverse, global team environment. Good knowledge of Windows and/or Linux systems. Experience with security alert correlation across different platforms. Experience with ServiceNow, especially CMDB, Common Service Data Model (CSDM) and IT Service Management. SQL & Database Knowledge Experience working with relational databases, querying data, and optimizing datasets. Preferred Qualifications: Familiarity with Cloud services like AWS (e. g. , Redshift, S3, EC2, IAM ), Databricks (Deltalake, Unity catalog, token etc) Understanding of Agile methodologies (Scrum, SAFe) Knowledge of DevOps, CI/CD practices Familiarity with scientific or healthcare data domains Soft Skills: Excellent critical-thinking and problem-solving skills Strong communication and collaboration skills Demonstrated awareness of how to function in a team setting Demonstrated presentation skills What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .

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5.0 - 9.0 years

2 - 6 Lacs

Hyderabad

Work from Office

Career Category Information Systems Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Sr Associate IS Bus Sys Analyst - Knowledge Management What you will do Amgen is seeking a Sr Associate IS Business Systems Analyst to support and help lead the Knowledge Management process, with a focus on Knowledge-Centered Service (KCS) methodologies and self-service enablement. This junior-level process owner will play a key role in maintaining and optimizing Amgen s knowledge lifecycle within the ServiceNow platform to enhance user experience, service resolution, and self-service adoption. The successful candidate will contribute to the governance and enhancement of knowledge workflows, collaborate with content contributors and reviewers, and help implement system features that support automation, content visibility, and ongoing process maturity. This position is ideal for an individual looking to grow in service management while contributing to enterprise-level improvements in knowledge sharing and service efficiency. Roles & Responsibilities: Support the governance and execution of Amgen s Knowledge Management process using Knowledge-Centered Service (KCS) practices. Maintain knowledge workflows, article templates, and approval processes in the ServiceNow Knowledge module. Collaborate with knowledge contributors, owners, and reviewers to ensure content quality, usability, and lifecycle management. Assist in implementing and testing enhancements to the knowledge base, including search optimization, visibility rules, and feedback loops. Track and analyze knowledge metrics such as article reuse, deflection rates, and content lifecycle indicators to identify process improvements. Promote self-service enablement by identifying knowledge gaps and working with stakeholders to close them. Assist with training and communication campaigns to support adoption of KCS practices and system features. Ensure articles meet compliance and style guidelines and are regularly reviewed for accuracy and relevance. Serve as a point of contact for knowledge-related issues and support audits or internal reviews. Participate in continuous improvement initiatives and cross-process collaboration to integrate knowledge more effectively into the ITSM ecosystem. What we expect of you We are all different, yet we all use our unique contributions to serve patients. The professional we seek is someone with these qualifications. Basic Qualifications: Masters degree / Bachelors degree and 5 to 9 years of relevant experience Must-Have Skills: Knowledge Management Fundamentals: Foundational understanding of KCS or structured knowledge sharing methodologies. ServiceNow Knowledge Module Familiarity: Experience supporting or using the ServiceNow Knowledge module, including article creation and management. Content Governance & Review: Ability to follow and support structured review cycles, version control, and knowledge article lifecycle management. User Experience Awareness: Understanding of search behavior, metadata tagging, and content presentation in support of intuitive knowledge access. Good-to-Have Skills: KCS Certification or Training Exposure: Awareness or experience with Knowledge-Centered Service (KCS) practices and principles. Reporting & Analytics: Familiarity with knowledge-related KPIs and the ability to interpret basic usage and quality metrics. Content Strategy & Style Guide Awareness: Knowledge of technical writing standards and alignment to internal content style guides. Integration Awareness: Understanding of how Knowledge Management supports self-service portals, chatbots, and case deflection mechanisms. Professional Certifications: ITIL v3/4 Foundation Certification (preferred) ServiceNow Fundamentals or Certified System Administrator (preferred) KCS Fundamentals or KCS Practices Certification (preferred) Soft Skills: Attention to Detail: Careful and thorough in documenting and tracking process activities, ensuring accuracy in data entry, workflows, and testing. Initiative & Curiosity: Proactive and eager to learn, take on new challenges, and contribute ideas that support process simplification and continuous improvement. Time Management: Capable of managing and prioritizing tasks with minimal supervision while delivering work on time. Team Collaboration: Works effectively within collaborative, multi-functional teams; values input from others and contributes to shared goals. Communication: Able to clearly communicate with team members and stakeholders, both verbally and in writing, including sharing process updates and changes in a supportive way. Analytical Thinking & Problem-Solving: Able to interpret data trends, investigate root causes, and recommend meaningful process enhancements. Accountability: Takes ownership of assigned responsibilities and follows through to completion, proactively seeking support when needed. Adaptability & Flexibility: Comfortable in dynamic environments where priorities may shift; able to quickly adapt to changes in processes, tools, or direction. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .

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5.0 - 9.0 years

4 - 7 Lacs

Hyderabad

Work from Office

Career Category Information Systems Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Sr Associate IS Bus Sys Analyst - Request Management What you will do Amgen is seeking a Sr Associate IS Business Systems Analyst to support and help lead the development of Request Management processes and Service Catalog enhancements within the ServiceNow platform. In this role, you will act as a junior-level Process Owner, collaborating with stakeholders to analyze current request fulfillment workflows, identify improvement opportunities, and support the delivery of automation to enhance service efficiency and user experience. The successful candidate will work alongside platform teams, business service owners, and other ITSM process leads to implement standard methodologies, design and maintain service catalog items, and contribute to the strategic roadmap for request management. This role is ideal for someone early in their career in service management who is eager to grow their expertise and play a meaningful role in process optimization efforts. Roles & Responsibilities: Support the Request Management process lifecycle from design to optimization, ensuring alignment with user needs and ITIL best practices. Maintain and enhance Service Catalog items in the ServiceNow platform, including form design, workflows, approvals, and fulfillment logic. Gather and analyze requirements from business and technical stakeholders to implement improvements to request workflows. Work with the ServiceNow platform team to test and deploy enhancements, ensuring functionality, usability, and compliance with standards. Monitor and report on catalog request volumes, SLAs, and performance metrics to identify improvement opportunities. Document request fulfillment processes, SOPs, and knowledge articles to support user training and adoption. Support the identification and implementation of automation opportunities that reduce manual work and improve request fulfillment time. Collaborate with other ITSM process owners (e. g. , Incident, Change, CMDB) to ensure integration and consistency across service management practices. Act as a point of contact for catalog request-related issues, solving problems and calling out when necessary. Participate in governance and user feedback sessions to ensure continual service improvement. we expect of you We are all different, yet we all use our unique contributions to serve patients. The professional we seek is someone with these qualifications. Basic Qualifications: Masters degree / Bachelors degree and 5 to 9 years of relevant experience Must-Have Skills: Request Management Process Understanding: Foundational knowledge of ITIL-aligned request management processes and workflows. ServiceNow Platform Familiarity: Experience using or supporting ServiceNow, particularly the Service Catalog and Request Management modules. Requirements Gathering & Testing: Ability to document user requirements and support the testing of enhancements and updates. Basic Reporting & Metrics Awareness: Understanding of service performance metrics (e. g. , SLAs, request volumes) and how they inform improvements. Good-to-Have Skills: Catalog Item Design: Exposure to building or maintaining catalog items, workflows, and forms within an ITSM platform. Process Documentation: Ability to produce clear, concise documentation and training materials for processes and systems. Automation Awareness: Basic familiarity with automation opportunities within ITSM platforms such as ServiceNow (e. g. , approvals, task routing). ITIL Foundation Knowledge: General understanding of ITIL concepts, especially related to Service Request and Service Delivery. Professional Certifications: ITIL v3/4 Foundation Certification (preferred) ServiceNow Fundamentals or Certified System Administrator (preferred) Scaled Agile Framework (SAFe) for Teams (preferred) Soft Skills: Attention to Detail: Careful and thorough in documenting and tracking process activities, ensuring accuracy in data entry, workflows, and testing. Initiative & Curiosity: Proactive and eager to learn, take on new challenges, and contribute ideas that support process simplification and continuous improvement. Time Management: Capable of managing and prioritizing tasks with minimal supervision while delivering work on time. Team Collaboration: Works effectively within collaborative, multi-functional teams; values input from others and contributes to shared goals. Communication: Able to clearly communicate with team members and stakeholders, both verbally and in writing, including sharing process updates and changes in a supportive way. Analytical Thinking & Problem-Solving: Able to interpret data trends, investigate root causes, and recommend meaningful process enhancements. Accountability: Takes ownership of assigned responsibilities and follows through to completion, proactively seeking support when needed. Adaptability & Flexibility: Comfortable in dynamic environments where priorities may shift; able to quickly adapt to changes in processes, tools, or direction. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .

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8.0 - 13.0 years

4 - 8 Lacs

Hyderabad

Work from Office

Career Category Information Systems Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Specialist IS Bus Sys Analyst - Configuration Management What you will do Let s do this. Let s change the world. In this vital role you will collaborate with infrastructure teams, application owners, platform engineers, and service management leaders to ensure the CMDB and IT asset data is accurate, complete, and aligned to enterprise standards. A key focus will be on identifying process and data quality improvements, defining user stories, enhancing automation capabilities, and ensuring continuous alignment with compliance, audit, and operational excellence goals. Serve as the Product Owner for Configuration and Asset Management processes within the ServiceNow platform. Collaborate with platform engineers, discovery owners, and business service owners to maintain and improve the quality, completeness, and accuracy of CMDB data. Define process documentation, configuration models, and CI relationships to support visibility and traceability across the IT ecosystem. Identify and prioritize enhancements to the CMDB, including automated discovery, integrations, reconciliation rules, and reporting dashboards. Develop user stories and process requirements to guide system enhancements in collaboration with ServiceNow administrators and developers. Support compliance and audit efforts by ensuring process controls and documentation meet regulatory and internal governance standards. Monitor key data quality indicators (DQIs), configuration item lifecycle status, and related KPIs; provide insights for continuous improvement. Support training, communication, and onboarding related to CMDB and ITAM process adoption. Partner with ITSM process owners (e. g. , Change, Incident, Problem) to align configuration data usage and dependencies. Act as a subject matter expert and advocate for best practices in configuration and asset management processes. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Amgen is seeking a Specialist IS Business Systems Analyst to serve as the Product and Process Owner for Configuration Management (CMDB) and IT Asset Management (ITAM) processes within the ServiceNow platform. This individual contributor role is responsible for the ongoing development, governance, and optimization of these ITIL-aligned processes and their supporting technologies. Basic Qualifications & Skills: Doctorate degree / Masters degree / Bachelors degree and 8 to 13 years of experience in Computer Science, IT or related field Configuration Management Expertise: Solid understanding of CMDB principles, service modeling, CI lifecycle, and ITIL-based configuration management practices. ServiceNow CMDB & ITAM Knowledge: Hands-on experience managing and improving Configuration and Asset Management modules within ServiceNow. Data Quality & Governance: Ability to define and monitor data quality metrics, reconciliation rules, and process controls to ensure CMDB accuracy. Process Documentation & Requirements Gathering: Strong skills in documenting processes, mapping data flows, and translating business needs into actionable requirements. Preferred Qualifications & Skills: Discovery & Integration Knowledge: Familiarity with ServiceNow Discovery and integrations with third-party data sources for CMDB enrichment. Audit & Compliance Awareness: Experience supporting regulatory and internal audits with documented processes, controls, and evidence. Visualization & Reporting: Ability to build or define dashboards and reports to track CI health, relationships, lifecycle, and DQIs. Cross-Process Collaboration: Understanding of how configuration data supports other ITSM processes (e. g. , Change, Incident, Problem) and service modeling. Professional Certifications: ITIL v3/4 Foundation Certification (mandatory) ServiceNow Certified Implementation Specialist (CMDB/ITAM) (preferred) Certified Service Asset and Configuration Manager (CSAM) (preferred) Scaled Agile Framework (SAFe) for Teams (preferred) Soft Skills: Attention to Detail: Careful and thorough in documenting and tracking process activities, with a solid focus on accuracy and completeness in data entry, validation, workflows, and testing. Effective Communication: Clearly and confidently communicates with both technical and non-technical audiences across diverse, cross-functional teams, influencing without direct authority when needed. Analytical & Problem-Solving: Skilled in interpreting data, identifying root causes, and developing practical, data-driven solutions to complex issues, including resolving data inconsistencies and driving process improvements. Initiative & Accountability: Highly self-motivated and proactive self-starter who works independently, handles priorities, and demonstrates strong ownership and follow-through on tasks and initiatives. Collaboration & Teamwork: Works effectively within global, multi-functional teams, actively supporting colleagues and contributing constructively to shared goals and process integrity. Adaptability & Flexibility: Maintains productivity and composure in dynamic environments with shifting priorities, evolving systems, and customer expectations, while ensuring high-quality outcomes. Time & Task Management: Handles multiple concurrent responsibilities efficiently, balancing priorities to consistently meet deadlines and deliver quality results. Process-Oriented Thinking: Demonstrates attention to detail with a structured, methodical approach to process analysis, improvement, and documentation. User & Customer Focus: Keeps stakeholder and end-user needs central when evaluating, designing, or enhancing processes and tools, with a focus on usability, integrity, and value. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .

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8.0 - 13.0 years

5 - 9 Lacs

Hyderabad

Work from Office

Career Category Information Systems Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. What you will do Let s do this. Let s change the world. In this vital role you will serve as the Product and Process Owner for Self-Service Automation solutions, including the Global Service Desk Virtual Agent (Chatbot). This senior-level individual contributor will be responsible for the design, delivery, and optimization of thoughtful self-service solutions that improve the user experience, reduce manual support, and streamline service delivery. This role works closely with Global Service Desk leadership, regional support teams, and the ServiceNow platform team to identify automation opportunities, build scalable conversational workflows, and continuously enhance the self-service capabilities of Amgen s virtual agent. The individual will also act as a regional point of escalation for chatbot-related inquiries and automation improvement initiatives. This is a high-visibility role with broad impact across Amgen s IT support ecosystem. Roles & Responsibilities: Act as Product Owner for Amgen s Virtual Agent and self-service automation platform, driving development and delivery of chatbot workflows and experiences. Define the roadmap and backlog for Virtual Agent enhancements, integrating AI/ML capabilities, knowledge articles, request fulfillment, and live agent handoffs. Collaborate with Global Service Desk leadership to identify top call drivers and automation opportunities. Partner with ServiceNow developers and UX designers to create conversational flows that align with support goals and user expectations. Ensure automation use cases align with ITSM processes and integrate seamlessly with the broader service catalog and request workflows. Monitor chatbot performance and user feedback; analyze intent usage, resolution rates, deflection, and satisfaction metrics to drive continuous improvement. Maintain and document conversation models, test cases, release plans, and communication strategies to support consistent delivery and governance. Support training and onboarding of chatbot partners across regional teams, including guidance on conversation design and intent maintenance. Serve as a customer concern point of contact for regional support teams regarding chatbot issues and enhancement requests. Ensure solutions align with accessibility, compliance, and security standards while optimizing service delivery outcomes. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Doctorate degree / Masters degree / Bachelors degree and 8 to 13 years of Computer Science, IT or related field experience Preferred Qualifications: Functional Skills: Must-Have Skills: Conversational Automation: Solid experience designing, managing, and improving chatbot or virtual agent solutions in an enterprise setting. ServiceNow Virtual Agent & ITSM Experience: Hands-on experience with ServiceNow Virtual Agent or similar products, including integration with request management, knowledge base, and live agent handoff. Data-Driven Optimization: Proven ability to analyze automation performance metrics, interpret feedback, and prioritize enhancements based on business impact. Product Ownership & Agile Delivery: Experience managing product backlogs, defining user stories, collaborating with developers, and delivering in Agile or Scaled Agile environments. Good-to-Have Skills: Natural Language Understanding (NLU): Familiarity with NLU configuration, intent training, and conversational design principles. User Experience Awareness: Understanding of conversational UX design standard methodologies, accessibility requirements, and user-centric development. Regional Support Alignment: Experience working with global support organizations and serving as a point of contact for cross-regional coordination. Service Delivery Attitude: Solid understanding of IT support operations and the role automation plays in driving efficiency and service consistency. Professional Certifications: ITIL v3/4 Foundation Certification (preferred) ServiceNow Certified Implementation Specialist - Virtual Agent (preferred) SAFe Product Owner/Product Manager (preferred) Conversational Design or NLU/AI training certifications (nice to have) Soft Skills: Attention to Detail: Careful and thorough in documenting and tracking process activities, ensuring accuracy in data entry, workflows, and testing. Effective Communication: Clearly and confidently communicates with both technical and non-technical audiences across multiple teams and organizational levels. Analytical & Problem-Solving: Skilled in interpreting data, identifying root causes, and developing practical, data-driven solutions to complex issues. Initiative & Accountability: Highly self-motivated and proactive, with a solid sense of ownership and follow-through on tasks and process improvements. Collaboration & Teamwork: Works effectively within global, multi-functional teams and contributes constructively to achieving shared objectives. Adaptability & Flexibility: Maintains productivity and composure in dynamic environments with shifting priorities, while ensuring high-quality outcomes. Time & Task Management: Manages multiple responsibilities efficiently, balancing priorities to meet deadlines and deliver consistent value. Process-Oriented Thinking: Demonstrates attention to detail with a structured, methodical approach to process analysis, improvement, and documentation. User & Customer Focus: Keeps partner and end-user needs central when evaluating, designing, or enhancing self-service automation solutions. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers. amgen. com .

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12.0 - 17.0 years

8 - 12 Lacs

Hyderabad

Work from Office

Career Category Information Systems Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Senior Manager - Clinical Data Hub Team What you will do Let s do this. Let s change the world. In this vital role you will lead an Agile product squad and responsible for defining the vision & strategy and implementation for a range of Clinical Data products supporting Amgen Clinical Trial Design & Analytics. You will collaborate closely with statisticians, data scientists, data engineers, and AI/ ML engineers teams to understand business needs, identify system enhancements, and drive system implementation projects. Your extensive experience in business analysis, system design, and project management will enable you to deliver innovative and effective technology products. Roles & Responsibilities : Define and communicate the product feature vision, including both technical / architectural features and enablement, and end-user features, ensuring alignment with business objectives across multiple solution collaborator groups Create, prioritize, and maintain the feature backlog, ensuring that it reflects the needs of the business and collaborators Collaborate with collaborators to gather and document product requirements, user stories, and acceptance criteria Work closely with the business teams, Scrum Master and development team to plan and implement sprints, ensuring that the highest priority features are delivered Oversee the day-to-day management of technology platforms, ensuring that they meet performance, security, and availability requirements Ensure that platforms comply with security standards, regulatory requirements, and organizational policies Assure that AIN team is successfully creating robust written materials, including product documentation, product backlog and user stories, and creating other need artifacts to assure efficient and effective coordination across time zones. Oversee the resolution of service-related incidents and problems, ensuring minimal impact on business operations Maintains in-depth knowledge of clinical development business domains with an emphasis in data assets and data pipelines, as well as an understanding of the multi-functional dependencies. Analyze customer feedback and support data to identify pain points and opportunities for product improvement What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Doctorate degree / Masters degree / Bachelors degree and 12 to 17 years of experience in Computer Science, IT or related field of experience A solid foundation in modern software design and engineering practices and business analysis. Proven experience in undemanding and gather business requirements and delivered insight, and achieved concrete business outcome. Technical Proficiency: Good understanding of the following technologies: Python, R, AI/ML frameworks, relational databases/data modeling, AWS services ( EC2, S3, Lambda, ECS, IAM), Docker and CI/CD/Gitlab, Apache/Databricks, Expert understanding and experience of clinical development process within Life Sciences (global clinical trial data sources, SDTM & AdaM, end-to-end clinical data design and analysis pipeline, clinical data security and governance) Experience in Agile product development as a participating member of a scrum team and related ceremonies and processes Ability to collaborate with data scientists and data engineers to deliver functional business requirements as well defining product roadmap. High learning agility, demonstrated ability of quickly grasp ever changing technology and clinical development domain knowledge and applied to the project work. Strong communications skills in writing, speaking, presenting and time management skills. Preferred Qualifications: Training or education degree in Computer Science, Biology, or Chemistry. Experience with Clinical Data and CDISC (SDTM and ADaM) standard Soft Skills: Excellent analytical and troubleshooting skills Deep intellectual curiosity, particularly about data patterns, and learning about business processes and life of the user Highest degree of initiative and self-motivation Strong verbal and written communication skills, including presentation of varied audiences through complex technical/business topics Confidence in leading teams through prioritization and sequencing discussions, including managing collaborator expectations Ability to work effectively with global, virtual teams, specifically including leveraging of tools and artifacts to assure clear and efficient collaboration across time zones Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong problem solving, analytical skills; Ability to learn quickly and retain and synthesize complex information from diverse sources What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .

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0.0 - 3.0 years

2 - 6 Lacs

Hyderabad

Work from Office

Career Category Finance Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Position Summary The Travel Customer Support Sr. Associate plays a pivotal role in ensuring a seamless, high-quality experience for Amgen s travelers. This role blends operational excellence, technical and platform customer support, and cross-functional collaboration. Key Responsibilities Travel Customer Support & Issue Resolution Provide second-level support for travel concerns unresolved through AI-assisted self-service tools. Work with AMEX GBT managers to resolve travel-related issues such as ticketing errors, booking delays, last-minute travel changes, and service escalations with travel partners (AMEX GBT). Troubleshoot system issues related to SAP Concur, online booking tools, and corporate travel platforms. Serve as a subject matter expert for T&E tools, ensuring functionality and user satisfaction. ServiceNow & Knowledge Management Handle incoming inquiries via ServiceNow related to travel processes. Maintain a log of common support issues and escalate unresolved cases to relevant teams. Update AI assistant content and internal knowledge base articles to reflect frequently asked questions and system tips. Update T&E MyAmgen sites via Salesforce, Yammer and SharePoint Sites through a periodic review and/or on an as needed basis Maintain the Informatica Exception Files for Travel working with the Amex GBT, HR and Occupational Health Conduct the BTA/TRF reconciliation monthly ensuring that travel spend has been properly allocated and reported to Global Mobility Qualifications Basic Qualifications Bachelor s degree and 5+ years of experience in Travel & Expense administration, Financial Operations, or a related customer-facing role. Preferred Experience Familiarity with global travel management programs, preferred vendor agreements, and international travel complexities. Experience with Amex, Citi, or Bank of America corporate card platforms. Key Skills Technical & Functional Skills Expertise in SAP Concur (Travel and Expense modules). Experience with ServiceNow case management platform. Working knowledge of corporate travel systems , online booking tools, and card program platforms. Proficiency in troubleshooting booking issues, reimbursement challenges, and system errors. Ability to analyze travel and expense data and provide actionable insights. Customer Service & Soft Skills Exceptional customer service orientation, especially for high-level stakeholders. Clear, concise communication skills with executive presence. Ability to multitask, prioritize, and meet tight deadlines. Empathetic approach with strong problem-solving and follow-up skills. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .

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5.0 - 9.0 years

22 - 27 Lacs

Hyderabad

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Career Category Information Systems Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. What you will do The Scrum Master, Release Train Engineer works with product and platform teams across the organization to facilitate and improve processes, coach on Scaled Agile Framework (SAFe) to improve delivery of value. The Scrum Master, Release Train Engineer, interacts with the organization s Product Teams, Portfolio Management and Communities of Practice to continuously improve standards, processes, and automation enablers that accelerate staff and team SAFe maturity and overall business agility. This role requires deep understanding of Agile principles and frameworks like SAFe, Scrum practices, along with excellent leadership and communication skills. Roles & Responsibilities: Lead the implementation and adoption of the Scaled Agile Framework (SAFe) across the organization. Assess current states of Agile maturity, identify areas for improvement, and guide the organization in aligning with SAFe principles and practices. Act as a change agent, promoting the benefits of SAFe and driving organizational transformation. Collaborate with teams, leaders, and stakeholders to create a shared understanding of SAFe and its value and help overcome resistance to change. Work closely with cross-functional teams to ensure alignment and effective communication. Facilitate collaboration between business and technical teams to achieve common goals. Communicate progress, challenges, and successes to stakeholders at all levels. Collaborate with stakeholders to establish and track KPIs related to SAFe implementation. Support the Scaled Agile transformation efforts within the organization, including the adoption of SAFe principles, practices, and mindset. Assess the current state of Agile maturity and develop a roadmap for improvement. Provide guidance and support to teams and leaders in transitioning to Agile methodologies. Mentor Agile teams to improve their performance, collaboration, and delivery capabilities. Provide coaching to Scrum Masters, RTEs, Product Owners, and team members to enhance their Agile skills. Provide training and workshops on SAFe principles and practices to teams and stakeholders. Foster a culture of continuous improvement and learning within the organization. Conduct regular assessments of current processes and identify areas for improvement. Implement best practices and tools to streamline workflows and enhance productivity. Monitor and measure the effectiveness of process changes and make necessary adjustments. Act as a change agent, promoting the benefits of SAFe and driving organizational transformation. They collaborate with teams, leaders, and stakeholders to create a shared understanding of SAFe and its value and help overcome resistance to change. Leverage agile tools such as Jira / Jira Align, Smartsheet s and Confluence What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Masters degree / Bachelors degree and 5 to 9 years of experience in SAFe implementations and delivery. Must-Have Skills: Strong knowledge of SAFe methodologies and practices Prior experience with Agile project management tools, such as Jira Software, Confluence, and Jira Align Hands on experience in guiding teams and Agile Release Trains through SAFe events and ensuring adherence to SAFe practices and behaviors Must demonstrate proactiveness in understanding the product team s backlog, dependencies, risks and influence the team to progress through sprints, product increments and releases. Must conduct PI planning event with the product team Excellent problem-solving skills and a passion for tackling complex challenges Collaborative spirit and effective communication skills to work seamlessly in a cross-functional team Preferred Qualifications: Experiences with agile transformations in larger enterprises and legacy systems Jira Align experience Workshop facilitation and training development experience Professional Certifications: Certified SAFe Scrum Master, Release Train Engineer or equivalent Soft Skills: Excellent people and project management skills Ability to work collaboratively with cross-functional teams Ability to manage multiple priorities successfully High degree of initiative and self-motivation Team-oriented, with a focus on achieving team goals What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .

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5.0 - 9.0 years

3 - 6 Lacs

Hyderabad

Work from Office

Career Category Information Systems Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. What you will do Let s do this. Let s change the world. In this vital role you will join a collaborative team implementing and supporting the next generation of safety platforms and supporting technologies. In this role, you will analyze and resolve issues with adverse event data and file transmissions across integrated systems, leveraging data analytics to identify trends, optimize workflows, and prevent future incidents. Collaborating closely with various teams, you will develop insights and implement solutions to improve system performance, ensuring reliable and efficient data flow critical to safety operations. Lead triage and resolution of incidents within Safety ecosystem (e. g. , Argus, LSMV, Aris G). Independently resolve recurring and complex L1/L2 issues Perform in-depth troubleshooting and guide resolution of recurring issues. Act as the first point of contact for major incidents or outages. Identify patterns from recurring tickets and initiate corrective actions. Work with platform teams to implement automation, monitoring, and process improvements. Mentor junior support engineers and lead knowledge-sharing sessions. Develop and maintain SOPs, troubleshooting scripts, and process checklists. Present findings and recommendations to leadership, ensuring data-driven decision-making and clear transparency into system operations. Identify inefficiencies and propose data-driven solutions to optimize and enhance reliability. Support compliance with Key Control Indicators (KCI) and chips in to overall process governance What we expect of you We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications. Basic Qualifications: Masters degree / Bachelors degree and 5 to 9 years of experience in Computer Science, IT or related field Demonstrated expertise in monitoring, troubleshooting, and resolving data and system issues. Hands on experience ITSM tools like Service now or JIRA Good understanding of Pharmacovigilance process and knowledge on safety systems like (Argus, Arisg, LSMV etc. ) Identify and escalate potential safety/compliance issues. Familiarity with database technologies and querying tools, including SQL (Oracle SQL, PL/SQL preferred). Experience with testing methodologies, tools, and automation practices. Experienced in Agile methodology Preferred Qualifications: Understanding of API integrations and middleware platforms (e. g. , MuleSoft). Experience with cloud-based technologies and modern data architectures. Knowledge of automation tools or scripting (e. g. , Python, PowerShell) for diagnostics. Outstanding written and verbal communication skills, and ability to explain technical concepts to non-technical clients Sharp learning agility, problem solving and analytical thinking Experienced in GxP systems and implementing GxP projects Experience in SDLC, including requirements, design, testing, data analysis, change control Certification: SAFe for Teams certification (preferred) Soft Skills: Excellent analytical and troubleshooting skills Excellent leadership and strategic thinking abilities Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Ability to deal with ambiguity and think on their feet Shift Information: This position requires you to work a later shift and will be assigned third shift schedule (Overnight shift on a rotational basis). Candidates must be willing and able to work during evening or night shifts, as required based on business requirements. As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. .

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5.0 - 9.0 years

4 - 8 Lacs

Hyderabad

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Career Category Information Systems Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. What you will do Job Description As a Sr. Associate BI Engineer, you will support the development and delivery of data-driven solutions that enable business insights and operational efficiency. You will work closely with senior data engineers, analysts, and stakeholders to support and build dashboards, analyze data, and contribute to the design of scalable reporting systems. This is an ideal role for early-career professionals looking to grow their technical and analytical skills in a collaborative environment Roles & Responsibilities: Designing and maintaining dashboards and reports using tools like Spotfire , Power BI, Tableau. Perform data analysis to identify trends and support business decisions. Gather BI requirements and translate them into technical specifications. Support data validation, testing, and documentation efforts. Apply best practices in data modeling, visualization, and BI development. Participate in Agile ceremonies and contribute to sprint planning and backlog grooming What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Masters degree / Bachelors degree and 5 to 9 years of Computer Science, IT or related field experience. Must-Have Skills: Must have strong knowledge of Spotfire. Exposure to other data visualization tools such as Power BI, Tableau, or QuickSight. Proficiency in SQL and scripting languages (e. g. , Python) for data processing and analysis Familiarity with data modeling, warehousing, and ETL pipelines Understanding of data structures and reporting concepts Strong analytical and problem-solving skills Preferred Qualifications: Familiarity with Cloud services like AWS (e. g. , Redshift, S3, EC2, IAM ), Databricks (Deltalake, Unity catalog, token etc) Understanding of Agile methodologies (Scrum, SAFe) Knowledge of DevOps, CI/CD practices Familiarity with scientific or healthcare data domains Soft Skills: Excellent critical-thinking and problem-solving skills Strong communication and collaboration skills Demonstrated awareness of how to function in a team setting Demonstrated presentation skills What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .

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12.0 - 17.0 years

13 - 18 Lacs

Hyderabad

Work from Office

Career Category Information Systems Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Principal Data Engineer What you will do Let s do this. Let s change the world. Role Description: We are seeking a seasoned Principal Data Engineer to lead the design, development, and implementation of our data strategy. The ideal candidate possesses a deep understanding of data engineering principles, coupled with strong leadership and problem-solving skills. As a Principal Data Engineer, you will architect and oversee the development of robust data platforms, while mentoring and guiding a team of data engineers. Roles & Responsibilities: Possesses strong rapid prototyping skills and can quickly translate concepts into working code. Provide expert guidance and mentorship to the data engineering team, fostering a culture of innovation and standard methodologies. Design, develop, and implement robust data architectures and platforms to support business objectives. Oversee the development and optimization of data pipelines, and data integration solutions. Establish and maintain data governance policies and standards to ensure data quality, security, and compliance. Architect and manage cloud-based data solutions, demonstrating AWS or other preferred platforms. Lead and motivate a strong data engineering team to deliver exceptional results. Identify, analyze, and resolve complex data-related challenges. Collaborate closely with business collaborators to understand data requirements and translate them into technical solutions. Stay abreast of emerging data technologies and explore opportunities for innovation. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Doctorate degree / Masters degree / Bachelors degree and 12 to 17 years of experience in Computer Science, IT or related field of experience Demonstrated proficiency in leveraging cloud platforms (AWS, Azure, GCP) for data engineering solutions. Strong understanding of cloud architecture principles and cost optimization strategies. Proficient on experience in Python, PySpark, SQL. Handon experience with bid data ETL performance tuning. Proven ability to lead and develop strong data engineering teams. Strong problem-solving, analytical, and critical thinking skills to address complex data challenges. Preferred Qualifications: Experienced with data modeling and performance tuning for both OLAP and OLTP databases Experienced with Apache Spark, Apache Airflow Experienced with software engineering best-practices, including but not limited to version control (Git, Subversion, etc. ), CI/CD (Jenkins, Maven etc. ), automated unit testing, and Dev Ops Experienced with AWS, GCP or Azure cloud services Soft Skills: Excellent analytical and troubleshooting skills. Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .

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8.0 - 13.0 years

9 - 13 Lacs

Hyderabad

Work from Office

Career Category Information Systems Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Information Systems Manager - Service Desk What you will do Let s do this. Let s change the world. Roles & Responsibilities: Lead and manage the operations of Amgen s Global Service Desk (Level 0 Level 2), including performance oversight of external Managed Service Providers (MSPs) and collaboration with regional delivery leads. Serve as the primary interface between Amgen IS and service desk vendors to ensure contractual adherence, SLA performance, quality standards, and operational efficiency. Own and drive delivery of key initiatives such as "shift-left", self-service enablement, automation of support via ServiceNow, and AI virtual agents. Oversee enhancements to ServiceNow platform capabilities related to service desk modules including incident, problem, request, knowledge, and analytics. Act as ServiceNow service owner for relevant support workflows and ensure alignment to broader ITSM strategy. Ensure accurate documentation, communication, and training materials are created to support change readiness and service enhancements. Analyze service desk metrics and performance indicators, report regularly on KPIs, identify improvement opportunities, and lead resolution of gaps. Partner with Application Support, Platform, Asset/Configuration, and VMO teams to maintain seamless end-to-end support and compliance with IS policies and financial accountability. Promote and facilitate strong stakeholder relationships across IS service owners, regional support teams, and business stakeholders to ensure service excellence. Maintain governance processes for support organizational change, including performance reviews, budget tracking, capacity management, and roadmap alignment. Continuously enhance documentation, process controls, and knowledge base assets to support consistency and maintainability of the service desk operation. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Doctorate degree / Masters degree / Bachelors degree and 8 to 13 years Preferred Qualifications: Must-Have Skills: Vendor Management Expertise: Demonstrable ability to manage Managed Service Providers (MSPs) in a global, distributed service delivery model, ensuring SLA alignment, performance tracking, and service improvement. Service Delivery & ITIL Framework: Solid experience with IT service management processes (ITIL), including incident, problem, request, and knowledge management, as well as governance of SLAs and KPIs. Self-Service & Automation Enablement: Demonstrated ability to lead initiatives such as shift-left, self-service portals, virtual agents, and workflow automation within enterprise IT environments. ServiceNow Proficiency: Hands-on experience with the ServiceNow platform, particularly in managing support modules, enhancing workflows, analyzing metrics, and supporting ITIL-based capabilities. Professional Certifications: ITIL v3/4 Foundation Certification (preferred) SAFe Product Owner/Product Manager (preferred) ServiceNow Fundamentals (nice to have) Project or Portfolio Management Certifications (e. g. , PMP, PPM) (nice to have) What you can expect of us As we work to develop treatments that deal with others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .

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12.0 - 17.0 years

30 - 35 Lacs

Hyderabad

Work from Office

Career Category Information Systems Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. IS Organizational Effectiveness Senior Manager Corporate Functions What you will do Let s do this. Let s change the world. In this vital role you will work with product and platform teams across the organization to facilitate and improve processes, coach on Scaled Agile Framework (SAFe) to improve delivery of value. The IS Organizational Effectiveness Sr Mgr interacts with the organization s Product Teams, Platform Teams, Portfolio Management and Communities of Practice to continuously improve standards, processes, and automation enablers that accelerate staff and team SAFe maturity and overall business agility. Lead the implementation and adoption of the Scaled Agile Framework (SAFe) across the organization. Assess current states of Agile maturity, identify areas for improvement, and guide the organization in aligning with SAFe principles and practices. Act as a change agent, promoting the benefits of SAFe and driving organizational transformation. Collaborate with teams, leaders, and key customers to create a shared understanding of SAFe and its value and help overcome resistance to change. Work closely with cross-functional teams to ensure alignment and effective communication. Facilitate collaboration between business and technical teams to achieve common goals. Communicate progress, challenges, and successes to customers at all levels. Collaborate with key customers to establish and track KPIs related to SAFe implementation. Support the Scaled Agile transformation efforts within the organization, including the adoption of SAFe principles, practices, and approach. Assess the current state of Agile maturity and develop a roadmap for improvement. Provide guidance and support to teams and leaders in transitioning to Agile methodologies. Mentor Agile teams to improve their performance, collaboration, and delivery capabilities. Provide coaching to Scrum Masters, RTEs, Product Owners, and team members to enhance their Agile skills. Provide training and workshops on SAFe principles and practices to teams and key partners. Develop a culture of continuous improvement and learning within the organization. Conduct regular assessments of current processes and identify areas for improvement. Implement best practices and tools to streamline workflows and enhance productivity. Monitor and measure the effectiveness of process changes and make necessary adjustments. Act as a change agent, promoting the benefits of SAFe and driving organizational transformation. They collaborate with teams, leaders, and customers to create a shared understanding of SAFe and its value and help overcome resistance to change. Leverage agile tools such as Jira / Jira Align, Smartsheet s and Confluence What we expect of you We are all different, yet we all use our unique contributions to serve patients. This role requires deep understanding of Agile principles and frameworks like SAFe, Scrum practices, along with excellent leadership and communication skills. Basic Qualifications: Doctorate degree / Masters degree / Bachelors degree and 12 to 17 years of experience in SAFe implementations and delivery Strong knowledge of SAFe methodologies and practices Prior experience with Agile project management tools, such as Jira Software, Confluence, and Jira Align Hands-on experience in guiding teams and Agile Release Trains through SAFe events and ensuring adherence to SAFe practices and behaviors Excellent problem-solving skills and a passion for solving complex challenges Collaborative spirit and effective communication skills to work seamlessly in a cross-functional team Preferred Qualifications: Experiences with agile transformations in larger enterprises and legacy systems Jira Align experience Workshop facilitation and training development experience Soft Skills: Excellent people and project management skills Ability to work collaboratively with cross-functional teams Ability to handle multiple priorities successfully High degree of initiative and self-motivation Team-oriented, with a focus on achieving team goals Working Hours: This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .

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2.0 - 6.0 years

2 - 5 Lacs

Hyderabad

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Career Category Information Systems Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Roles and Responsibilities Support the development of automation solutions in collaboration with engineers and business stakeholders. Assist in building Proof-of-Concept (PoC) automation tools using RPA, Python, or low-code platforms. Help document and translate process requirements from subject matter experts into clear, automated workflows. Explore the use of AI technologies (e. g. , OpenAI APIs) to support intelligent automation tasks like data extraction or document summarization. Participate in team meetings, agile sprint activities, and code reviews to grow your technical and business understanding. Contribute to identifying inefficiencies in existing processes and help implement automation-based improvements. Remain curious and eager to learn new technologies and practices in automation, AI, and digital innovation. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Bachelor s degree and 2 to 6 years Preferred Qualifications: 1 3 years of experience working on automation-related projects (academic or professional) Exposure to RPA tools like UiPath, Automation Anywhere, or Power Automate Experience with at least one programming or scripting language, such as Python, JavaScript, or C# Understanding of how to translate business requirements into technical automation solutions Interest or experience using OpenAI APIs or other AI tools for tasks such as text analysis, classification, or intelligent forms Familiarity with building automation across cloud, SaaS, or on-premises environments What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .

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2.0 - 6.0 years

3 - 5 Lacs

Hyderabad

Work from Office

Career Category Information Systems Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. What you will do Let s do this. Let s change the world. In this vital role you will play a crucial role in ensuring the security and integrity of the companys information systems. You will develop and implement security measures, conduct vulnerability assessments, monitor network traffic, and respond to security incidents. Your expertise in security protocols, threat detection, and incident response will contribute to safeguarding the companys data and systems from potential cyber threats. Roles & Responsibilities: Assisting in creating, modifying, and deactivating user accounts while ensuring compliance with security policies. Conducting periodic reviews of user permissions to ensure they align with job functions. Implementing predefined security settings and configurations for systems during the provisioning process. Take responsibility and ownership for completing system owner work youre doing and addressing compliance-related requests. Supporting the monitoring of user access and provisioning activities to identify potential security incidents. Assisting in the analysis of logs for unusual activities related to user provisioning. Develop and update technical documentation, including standard operating procedures (SOPs), design documents, operational diagrams, manuals, and more. Perform regular hardware and software audits on servers and applications to verify they adhere to established standards, policies, and configuration guidelines. Participating in training sessions to understand security standard processes and help educate users on security policies related to provisioning. Collaborating with IT, HR, and other groups to ensure smooth integration of security in provisioning workflows. This role on occasion might have responsibilities outside of business hours. Travel: International and/or domestic travel up to 10% may be essential. This role requires you to work in shifts. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Master s / Bachelor s degree with 2 - 6 years of Information Systems experience or related field. Functional Skills: Must-Have Skills: Ability to analyze and interpret complex data to identify and remediate issues. Familiarity with basic concepts such as confidentiality, integrity, and availability (CIA triad). Sharp learning agility, problem-solving and analytical thinking Ability to produce clear and detailed documentation for processes and security protocols. Good-to-Have Skills: Experience with IS Security. Experience on Sailpoint IIQ / ISC. Proficiency in scripting and automation is a plus. Professional Certifications Microsoft, GCP or AWS Cloud (preferred). Identity Provisioning or Security Certification (preferred). Soft Skills: Excellent analytical and troubleshooting skills. Strong verbal and written communication skills. Ability to work effectively with global, virtual teams. . High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team oriented, with a focus on achieving team goals. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .

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0.0 - 3.0 years

25 - 40 Lacs

Nashik

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Greetings, We are inviting application from Medical Oncologist Consultant with one of the renowned hospital in Nashik-Maharashtra, Post : Consultant Location : Nashik Qualification : DNB/DrNB/DM Medical Oncology Work Experience: 0 to 3 years Remunerations : Best as per industry standard For further details, please connect with me at +919220647539 Thanks,

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5.0 - 10.0 years

30 - 35 Lacs

Gurugram

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We are looking for a highly skilled and experienced Medical Director/Senior Consultant to lead our Oncology department at Benovymed Healthcare Private Limited. The ideal candidate will have 5-30 years of experience in the field. Roles and Responsibility Provide high-quality patient care and treatment in oncology. Lead and manage a team of healthcare professionals to achieve optimal outcomes. Develop and implement effective treatment plans for cancer patients. Collaborate with other departments to ensure comprehensive care. Stay updated with the latest medical research and advancements in oncology. Mentor and train junior staff members to enhance their skills. Job Requirements Strong knowledge of oncology and cancer treatment options. Excellent leadership and management skills. Ability to work effectively in a fast-paced environment. Strong communication and interpersonal skills. Ability to make sound decisions under pressure. Commitment to delivering high-quality patient care.

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7.0 - 12.0 years

7 - 12 Lacs

Pune, Mumbai (All Areas)

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Key Responsibilities: 1. Promotion of Oncology Products: Effectively promote Symbion Life Science's oncology products to healthcare professionals, including physicians, oncologists, pharmacists, and other key stakeholders. Conduct product presentations, detailing sessions, and educational programs to increase awareness and understanding of our products. Provide accurate and up-to-date information on product features, benefits, and indications. 2. Territory Management: Develop and implement territory-specific action plans to achieve sales targets and objectives. Identify key healthcare professionals and opinion leaders in the territory and establish strong professional relationships with them. Monitor market trends, competitor activities, and customer feedback to identify opportunities and challenges in the territory. 3. Customer Relationship Management: Build and maintain strong relationships with healthcare professionals through regular visits, interactions, and follow-ups. Address customer inquiries, concerns, and product-related queries in a timely and professional manner. Provide excellent customer service and support to ensure customer satisfaction and loyalty. 4. Market Intelligence and Reporting: Gather market intelligence and feedback on competitor activities, market trends, and customer needs. Maintain accurate records of sales activities, customer interactions, and territory performance using CRM systems. Prepare and submit regular reports on sales performance, market trends, and competitor insights to management. Qualifications: Bachelor's degree in Pharmacy, or related field. Previous experience as a Medical Representative in the pharmaceutical industry & Oncology division is preferred. Strong understanding of oncology products and the pharmaceutical market. Excellent communication, presentation, and interpersonal skills. Ability to build and maintain strong relationships with healthcare professionals. Results-oriented with a proven track record of achieving sales targets. Valid driver's license and willingness to travel within the assigned territory.

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